Domotz

Domotz Pro


5 / 5
16 reviews

Who Uses This Software?

This product is targeted to those that provide remote and digital tech support including: -Franchises & SMBs -AV & System Integrators -Security Professionals -IT Professionals & MSPs


Average Ratings

16 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.00/month
  • Pricing Details
    Plans range from $3, $6, or $19 per network with no long-term commitment.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Domotz
  • www.domotz.com
  • Founded 2015
  • United States

About Domotz Pro

Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for MSP's, Integrators, Security Professionals, and Business Owners. We offer the complete solution to cost-effectively manage and monitor your customers networks with plug and play setup, a friendly UX, and a comprehensive feature set, accessible from any desktop browser or mobile device.


Domotz Pro Features

  • Bandwidth Monitoring
  • Baseline Manager
  • Dashboard
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Network Diagnosis
  • Network Resource Management
  • Server Monitoring
  • SLA Monitoring
  • Uptime Monitoring
  • Web Traffic Reporting
  • Capacity Monitoring
  • Compliance Management
  • Event Logs
  • Hardware Inventory
  • IT Budgeting
  • License Management
  • Patch Management
  • Remote Access
  • Scheduling
  • Software Inventory
  • User Activity Monitoring
  • Backup Management
  • Billing & Invoicing
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Live Chat
  • Patch Management
  • Project Management
  • Remote Access
  • Remote Systems Monitoring
  • Scheduling
  • Alerts / Escalation
  • Bandwidth Troubleshooting
  • Change Management
  • Configuration Management
  • Connectivity Management
  • Data Visualization
  • Historical Audit
  • Mobile Network Troubleshooting
  • Network Analysis
  • Network Monitoring

Domotz Pro Reviews Recently Reviewed!


ELECTRONIC APPLIANCES CONTROL

Mar 03, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A tool having features of worth more than its original price. Plus I like IoT software as it makes my electronic appliances communicate effectively. It is quite helpful for me in my daily routine, and it saves my energy and cost. When I allow the data to be delivered and shared between several electronic devices and then translate it into my required way, this software is making my systems efficient. I find this software with the availability of total transparency involving fewer inefficiencies and higher quality.

Cons: With the help of IOT I feel that we depend more on this software in our daily routine. When I use this software, it can create trouble for me when it is not working, or it gets crashed due to its infrastructure. Several questions came to my mind when I noticed several issues of privacy and security. Due to this software, there are fewer requirements for human resources and less educated staff is needed. There is a possibility of failure, with complex systems within the software.

Overall: The overall experience with this IOT software is excellent as it is helpful for me in the daily routines. I can easily connect and control digitally with the wireless infrastructure; it can easily be automated and managed in the workings. My all machines are easily communicated with each other without intervention of human that results in prompting output. I can suggest you see the dark side of IoT software before using. It can result in creating issues for anyone if it is not working.

There is no better option anywhere near this price point

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The client is extremely easy to setup and light weight.

The auto-detection has to be about the fastest on the market. Many times I get an alert for a new device on the network before I even realize it has pulled an IP.

No matter which level you subscribe to, you would be hard pressed to match this feature set with anything else on the market, and, even if you could, it would not look as nice nor function as well.

This platform just flat-out works, and it works very well. Almost everyday I stumble across a feature that I didn't even know existed.

Cons: My only issue, and this may sound ridiculous to many, but, I am somewhat old school; and it often takes me longer than it should to figure out the newer, cleaner software that just did not exist 10 years ago.

This is more than likely a personal problem, not an issue with the platform.

Overall: Domotz gives us the ability to monitor remote locations without the expense of needing a tech onsite. When considering the price-point of this software, I can install as many agents as I need without worrying about huge bills that will show up later.

Something else that needs mentioning, the customer support is absolutely amazing. I have dealt with enterprise level support throughout all areas of the industry and Domotz really does put all those big guys in a corner. The response time and attention to customer's needs could not be better.

Changing Landscape of Remote Support

Apr 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Domotz has enabled me to be proactive in supporting clients. The notifications let me know when a device drops from the network. I can then open the remote app from anywhere, and see if it is something i can fix remotely. Typically devices lock up and need a power cycle. Domotz has support for PDUs like the Wattbox, Luxul, and BlueBolt which make fixing a potential issue a snap!

Cons: I don't have any issues with the software. the "issue" is once you see what it can do you want more. So constantly asking Domotz if it would be possible to build in XYZ.

Overall: We are solving many issues every day through the use of Domotz. When we do have an issue with anything within the Domotz environment reaching out to their tech support gets us a resolution very quickly, i would guess around 15-20 mins. They have been a great company to partner with!

Capterra loader

Perfect, essential for every IT administrator

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: An indispensable program for administrators or IT technicians,

keeps track of all the company network products in order.

It allows in advance to intervene by the customer in case of failures,

the app is easy and intuitive, allows you to have alerts of what happens in the network in real time!

Forwarding have recently opened to third-party developers this means the possibility of integrating or having many innovations in terms of integration, from the asset software to the hw asset, I am confident that these indispensable functions will soon arrive!

HIGHLY RECOMMENDED!

It was a long time since I was looking for a similar product

Cons: I have not seen any obvious defects, the only improvement I can recommend, to lighten up the old-style PC graphics

Once you start using Domotz for monitoring your customer networks and devices, you cannot go back!

Apr 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Domotz is super easy to install and get up and running. Set-up is as simple as connecting a power plug and a network cable. That's it!

Domotz also has an app so I can access all my Domotz agents/customer networks anytime, from anywhere, which runs perfectly on my iPhone.

I love that I can setup alerts for all the important devices on my customers' network (I do residential Home Automation installations). When any of my customer's important devices go offline, I'm notified in real time and I can remotely solve the problem (in 99% of cases rebooting the device solves the problem which I can also do from the Domotz app!). I can do all troubleshooting for my customers, right from my iPhone!

Before using Domotz, to do the same troubleshooting operations it was cumbersome and time consuming. I had to start my PC (I don't always carry my PC with me), connect to the internet, remember the credentials to access the customer's devices via DynDNS or via VPN (both of these services require a long time to setup), remember what PDU and port that device is connected to, or access to file with that customer network topology, then access to the PDU and cycle that port. That was extremely difficult to be done out of my office, now I can do in few clicks from my iPhone!

Thanks to the live monitoring activity and customized alerts, I can immediately take action on any device problems my customers may have, including the ones that they have not discovered yet.

Domotz is the software of choice for integrators. They offer a significant free trial of 90 days, which makes the software well worth giving a try!

Overall, I highly recommend Domotz for monitoring and remote support.

Simple Installation, Automatic Device Discovery & Amazing Device Identification

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and easy to install you can be up and running in minutes. Maybe my favorite feature is how it discovers all the devices on the network and does an amazing job of identifying them. Also the remote device connection feature is worth its weight in gold. It's an invaluable tool for our customers to manage their networks.

Cons: A couple of really cool features are a little difficult to find. Explore the software and you'll find some great nuggets.

Capterra loader

Peace of mind

Oct 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Domotz is very user friendly, have amazing support and lots of features for a small price tag.

Cons: Installation can be a little troublesome, but support does an amazing job solving any problems you may have.

Overall: Domotz provides peace of mind, granting that the status of your network services is always known and problems can be solved with great agility as they happen.

Domotz PRO has been a game changer for my small I.T. business!

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Domotz PRO has allowed me to take my remote monitoring of my clients to another level, without having to invest heavily in a pricier solution. I am a one man shop and with this solution I am able to monitor all of my clients resources right from my cell phone. It also provides remote access and management features built right into the mobile app that no other solution on the market offers. Truly impressed and amazed by this company!

Cons: Cost. I am a small business owner and really have to watch my bottom dollar closely. I can always use a discount!

Really good

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think that the easiest interface. Application for mobile devices and Web app

Cons: The price can be a little less for that software.

Best network tool!

Feb 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Remote connection and alerts

Overall: Discovered few months ago, you can easily review your network architecture, manage it and monitor in real time with alerts and connect to your device remotely.

Capterra loader

Domotz Pro

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the remote features. You can check and perform some security checks on your personal network.

Cons: None so far. Very easy to use and understand.

Overall: I can check all the connected devices and what are they doing on my network and those that are not connected.

Remote support

Apr 04, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Domotz is a network monitoring and remote support tool. The interface is really user friendly and you can choose which devices you want to monitor closely by setting up alerts. The remote access feature is good, which enables me to access devices and computer remotely. The remote power functionality is also really great, because I can reboot devices from remote. I like that Domotz offers a free trial before committing to the service and afterward the subscription is super affordable at only a few dollars a month. If you are helping someone with an IT issue remotely, Domotz is definitely the affordable software to do it with. I also like that the systems can be downloaded for free on an inexpensive Raspberry Pi, so I don't need to purchase any additional hardware.

Network tool

Apr 01, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: Using Domotz I can easily monitor the status of my Office network and Home devices. The software is really helpful to ensure that all technology is consistently working properly and as it should be. I really like the RDP protocol which gives me access to all my home/office PC's remotely, which is convenient as I often travel. The system has really helped me solve problems on my network remotely. Great support team too!



Gianluca

Great tool to have in your tool bag

Apr 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very handy to use when traditional remote connections are not working as they should

Cons: None with the software, just wish there was a number to call for those immediate questions/issues but they are fairly prompt with emails.

Great Software and very easy to use quickly

Apr 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Fantastic software for its small cost with very handy features for home users as well as installation companies like myself. You will not be disappointed with how simple it is to get your devices all being monitored from one app.

Best network monitoring software

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to install

not overloaded with useless features

easy to use

flexible

Cons: A little to expensive it you use it only for private use and not business

Overall: I started with a fingbox and then tried domotz. I tried a lot of other free and paid network and serve monitoring tools, but domotz is really the best and easiest to use.