---
title: "Domotz Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Domotz the right Network Monitoring solution for you? Explore 126 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/149665/Domotz-PRO/reviews/"
page_type: "reviews"
language: "en"
---

Domotz

4.9 (126)

[View alternatives](https://www.capterra.com/p/149665/Domotz-PRO/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Domotz

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

DB

David B

Centralized Services LeadInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Domotz is an indispensable tool in my toolbox, like a compass guiding a ship in deep water. If you're an MSP, this beats a lot of other network monitoring tools.“

November 7, 2025

Clayton P. B

Director of TechnologyPublic Safety, 51 - 200 employeesUsed the software for: 1-2 years.

“We’ve gone from spending $65k a year on "just in case" shipping to pinpointing root causes in minutes. Whether it’s proving ISP underperformance with built-in speed tests or reducing labor through PSA integration, Domotz has fundamentally changed our bottom line. If you are trying to scale a complex infrastructure and are currently operating on disjointed or archaic tools, you are losing money every day you don't have this.“

April 28, 2026

Clayton P. B

Director of TechnologyPublic Safety, 51 - 200 employeesUsed the software for: 1-2 years.

“The sheer volume of data Domotz pulls from thousands of endpoints is a goldmine for our operations.“

April 28, 2026

JD

Josh D

IT Support EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“GUI has bit of learning curve to understand what settings/options are where - i.e. Explorer view can be slightly confusing to get to device details.“

November 7, 2025

ER

Eric R

Professional Services EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months.

“Domotz provides 24/7 insight into systems on our client networks, captures network topology details, and gives us the ability to remotely manages switches that previously required a remote session with another onsite system.“

December 23, 2024

TW

Tina W

Network TechSecurity and Investigations, 201 - 500 employeesUsed the software for: 1-2 years.

“When the Domotz collector device goes offline, the historical data (all other device uptimes) are inaccurate.“

November 7, 2025

AC

Alessandro C

IT MANAGERChemicals, 51 - 200 employeesUsed the software for: 1-2 years.

“Through Domotz, I can finally connect via RDP, SSH, Telnet, HTTP/HTTPS, or even use remote power cycling through compatible PDU integrations — all from a ONE only dashboard.“

June 3, 2025

CB

Chris B

General PartnerInformation Technology and Services, Self-employedUsed the software for: More than 2 years.

“Domotz has introduced a new tier called Domotz Free, which unfortunately doesn't have the same functionality as their paid tier. “

December 1, 2025

## Showing most helpful reviews

Showing 1-25 of 126 Reviews

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Frequency of Use

Clayton P. B.  
Director of Technology  
Public Safety  
Used the software for: 1-2 years

### "The Ultimate Single Pane of Glass for Scaling & A True Development Partner for Complex Infrastructure"

April 28, 2026

5.0

Domotz has been the single best investment we’ve made for our portfolio-wide rollout (100's of sites, 50k devices). Before implementation, we were trapped in a "multitude of tools" purgatory with zero visibility into critical hardware and unreliable manual inventory tracking. Domotz moved us from reactive firefighting to proactive, data-driven management. We’ve gone from spending $65k a year on "just in case" shipping to pinpointing root causes in minutes. Whether it’s proving ISP underperformance with built-in speed tests or reducing labor through PSA integration, Domotz has fundamentally changed our bottom line. If you are trying to scale a complex infrastructure and are currently operating on disjointed or archaic tools, you are losing money every day you don't have this.

Pros

I’ll be honest: I don’t typically write software reviews. My schedule doesn't usually allow for it, and most tools simply do "just enough" to get by. However, our experience with Domotz has been so transformative, and their team has been such an incredible partner in tailoring development to our specific needs, that I felt compelled to share our story. If you are trying to scale a complex infrastructure, you need to read this. Before implementing Domotz, my company was trapped in a "multitude of tools" purgatory. We were relying on homegrown systems developed over a decade ago that simply couldn't keep up with our growth. We had zero visibility into critical hardware, our inventory tracking was manually dependent (unreliable), and our troubleshooting process often involved "best guesses" that resulted in massive shipping costs and unnecessary subcontractor visits. Domotz has provided us with the elusive "Single Pane of Glass." It consolidated a fragmented tech stack (PBI, UISP, OVRC, various device GUIs, etc) into one streamlined interface. The impact on our onboarding and daily operations was immediate. We went from "diving" into individual devices to having rich, real-time data at our fingertips. The data speaks for itself. Since rolling out the Domotz pilot, we’ve seen astronomical improvements in our operational efficiency: •In 2025, we spent over $65k on shipping for service tickets. We discovered that 61% of returned assets were actually unused, a byproduct of "precautionary shipping" because we couldn't virtually troubleshoot. Domotz has already begun to eliminate this guesswork. •We have saved multiple subcontractor trips by identifying IP conflicts, ISP faults, actual root cause device issues (vs what we thought) instantly. Savings for us in ‘26are forecasted to be in excess of another $75k. •We used Domotz speedtest data to prove an ISP was underperforming at many of our client. Correcting it improved SLA response time, and customer happiness, considerably •Yes I should Mac whitelist my devices, but I’m not there yet, and some idiot is always going to try to unplug my devices and plug theirs in. We’ve already been notified multiple times of unauthorized devices connected to our networks, allowing us to secure ports instantly. •The sheer volume of data Domotz pulls from thousands of endpoints is a goldmine for our operations. We are now ingesting this natively into our data lake to move beyond simple monitoring and into true predictive failure analysis. We are in the early stages of identifying trends and hardware fatigue before they result in a outage. On top of that, their new MCP tool looks to be absolutely amazing and we can’t wait to play with it more. •A bit of a repeat from above, but the most significant shift for our team has been moving from “educated guessing” to definitive root cause analysis. Before Domotz, we were often throwing hardware at a problem, shipping routers or switches just in case, because we couldn't see the full picture. Now, with corollary device data and history, we can instantly pinpoint the failures. This visibility has turned minutes/hours of tedious troubleshooting and log pulls into minutes of precise action, effectively ending the era of precautionary shipping and unnecessary subcontractor visits. •And, akin to the above point, before Domotz, a ticket would generate on our board via our legacy methods for a device/status issue. We would obviously have to monitor that ticket, and even if it “self-healed,” it would still take more than 7 minutes per ticket to document and close it out. But after connecting our PSA up to Domotz, with the native ability to close self-heal tickets, this has reduced ticket volume by 35%. At our scale, that is massive savings. •It’s not just the software…it’s the partnership. Domotz has shown a genuine commitment to our success, helping us build out custom integrations and even adjusting their development roadmap to ensure we remain versatile. Their Sales, Customer Support, Dev and Support teams are knowledgeable, quick to respond, understanding…amazing to work with.

Cons

There is very little to dislike, as the tool has solved nearly every visibility gap we had. If I had to pick something, the sheer volume of data and the depth of the feature set (like the new MCP tool) means there is a learning curve to ensure you are utilizing every "goldmine" of information available. It isn’t a "plug and play and forget it" tool if you want the full ROI, you need to be prepared to actually engage with the data it provides to see the massive financial benefits. The only other CON I have is that new features/UI updates get released without much of a warning. I generally have to scramble a bit to update my procedures and/or train on new functionality.

Alternatives considered

[Auvik](https://www.capterra.com/p/145245/Auvik/)

Reason for choosing Domotz

So many more features that the others, and the pricing was great, compared to OVRC, auvik and many others that aren't showing up in the list.

Review Source

CW

Chris W.  
CIO  
Information Technology and Services  
Used the software for: 1-2 years

### "Great network/server monitoring and alerting tool"

November 12, 2025

5.0

The platform has made significant improvements, addressing most previous concerns. Configuration is now easier with templates, and features like custom dashboards, alerts, and a robust SNMP MIB library make monitoring comprehensive. Configuration backups and flexible alerting options add reliability. While RBAC is a promising new addition, it could be expanded further. Overall, it’s a powerful and evolving tool with room for growth in integrations and advanced security features.

Pros

Ease of configuration has greatly improved, especially with the addition of templates. The ability to create dashboards with custom alerts adds flexibility and control. A large built-in MIB library supports robust SNMP monitoring, and configuration backups provide peace of mind. The range of alert options and delivery methods is impressive. Deployment options are numerous. Overall, this is a very comprehensive monitoring tool. I have not used Automations or Scripts but the community indicates this is a useful and impressive tool.

Cons

Most of my previous critiques have been addressed. RBAC is a new feature with potential for further development. There is currently no honeypot option. Integration options for appliance configuration backups are limited. They are a company that is very open to feature additions and improvements.

Alternatives considered

[LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/)[Auvik](https://www.capterra.com/p/145245/Auvik/)[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

Reason for choosing Domotz

Feature set, pricing, knowledge base, support, resources.

Review Source

FP

Fernando P.  
Administrative  
Computer Software  
Used the software for: 6-12 months

### "Domotz has been a game-changer for managing my network and devices remotely."

August 29, 2024

3.0

Pros

Easy remote access, real-time alerts, and comprehensive network monitoring.

Cons

Interface can be overwhelming at first, and occasional latency in device detection.

Review Source

DB

David B.  
Centralized Services Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "I think Domotz is neat"

November 7, 2025

4.0

My experience has been nothing but positive. Yes, there have been hiccups, but they were not the fault of Domotz. Domotz is an indispensable tool in my toolbox, like a compass guiding a ship in deep water. If you're an MSP, this beats a lot of other network monitoring tools.

Pros

If there was a word I could use to describe Domotz, it is the following: Flexible. Domotz is very flexible and generalistic in its means of network monitoring and management capabilities. I am quite fond if what the feature set enables me to do. For the price it's at? It's a fair trade. If there is one thing I can particularly gush about, it's the interface. I am a busy individual, and as such I DESPISE friction in tasks that I am trying to do. Domotz's interface is clear, intuitive, navigable, and ultimately readable, which cuts down on all of that friction that grinds my gears. It's like having a swiss army knife for network tasks. Never leave home without it.

Cons

I find the network mapping utility to be a little less than ideal, along with a lot of other reporting tools. In particular, the reliance on SNMP means that certain elements of my tech stack simply go invisible. Be warned if embarking on Domotz, Aruba Instant-On devices cannot be monitored with SNMP if you enroll them in Instant-On. While this is more specific to my environment, it does highlight that it may not be for everyone.

Switched from

[Auvik](https://www.capterra.com/p/145245/Auvik/)

Domotz was simply less expensive than Domotz and far easier to configure.

Review Source

RK

Ryusei K.  
Senior Cybersecurity Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Intuitiveness of Domotz"

November 7, 2025

5.0

Extremely intuitive and I always recommend to various clients in different industries. The clients love how simple it is as well.

Pros

I like how intuitive the UI is for Domotz. Some companies give you so much to work with that it becomes too much and gets complicated. Domotz makes it easy to setup alerts for specific devices and can see network activity all in one page (or just a click). The reports that exports along with the alerts are very easy to understand and is exactly what I need.

Cons

I didn't like how there wasn't an easy way to export a list of all the devices and their info but I believe they fixed this problem.

Alternatives considered

[CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Reason for choosing Domotz

For redundancy purposes. Ended up keeping Domotz since its more simple than Crowdstrike

Review Source

DR

Don R.  
IT Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy Deployment and Reliable Performance"

November 13, 2025

5.0

Great monitoring and alerting. No major issues but some more advanced features such as SNMP monitoring had a bit of a learning curve.

Pros

When logging in and selecting a client, it is very easy to get a quick view of all critical devices and their uptime statistics. The UI design, ease of use, and responsiveness is a big plus.

Cons

It would be nice if there were not restrictions on the number and type of VLANs you can monitor per agent. We have larger clients that are not using Domotz specifically because of this limitation.

Alternatives considered

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing Domotz

Ninja’s network monitoring was and still is newer with less features. Domotz is a more stable and mature product.

Review Source

AC

Alessandro C.  
IT MANAGER  
Chemicals  
Used the software for: 1-2 years

### "Domotz Software Review: Easy, Effective Network Monitoring 1 DASHBOARD ONLY"

June 3, 2025

5.0

Final Verdict Domotz hits the sweet spot between simplicity and power. Domotz provide a reliable, scalable, and easy-to-use platform. Its remote access tools, automation capabilities, and detailed network insights make it a must-have for modern network professionals.

Pros

One of its standout features is remote device access. Through Domotz, I can finally connect via RDP, SSH, Telnet, HTTP/HTTPS, or even use remote power cycling through compatible PDU integrations — all from a ONE only dashboard.

Cons

it getting better and better , some features I expected were already deployed However it is a manner of time that the improvement I requested will be implemented

Switched from

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

not easy to deploy too many variables needs to be managed by them self why would I have a monitoring system ?

Review Source

CB

Chris B.  
General Partner  
Information Technology and Services  
Used the software for: 2+ years

### "Domotz continues to work well for me 5+ years later."

December 1, 2025

5.0

I have been pleased with Domotz since I first started using it 5+ years ago. It has helped me identify problems in my network on numerous occasions.

Pros

It provides real-time monitoring and alerting of every IP address on my network. Including when someone new or existing accesses it.

Cons

Domotz has introduced a new tier called Domotz Free, which unfortunately doesn't have the same functionality as their paid tier. Would definitely recommend the full version.

Review Source

AY

Andrew Y.  
Co-Founder Solutions Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool for MSPs"

November 10, 2025

5.0

Pros

Domotz has been a great solution for managing and monitoring our networks. The platform provides detailed visibility into devices and makes remote troubleshooting simple. Customer support is responsive and knowledgeable. We feel it is of great value to our MSP.

Cons

We do rarely have issues with device detection and integration, but can be easily solved with customer support.

Review Source

TW

Tina W.  
Network Tech  
Security and Investigations  
Used the software for: 1-2 years

### "Comprehensive Network Monitoring"

November 7, 2025

5.0

Domotz is great. In the past year+ of using it, it is a great way to see data about all network-connected devices on the fly. The alerts you can setup are invaluable to know when unknown devices show up on the network. Great way of managing devices remotely.

Pros

Easy user interface, lots of useful device information, historical data, and ease of replacing devices.

Cons

When the Domotz collector device goes offline, the historical data (all other device uptimes) are inaccurate.

Review Source

GB

Gedion B.  
Customer manager  
Media Production  
Used the software for: 2+ years

### "A brilliant network monitoring tool."

March 27, 2025

5.0

Honestly speaking am impressed with the software's services. Use of the product has ensured real-time TCP monitoring and real-time customizable alerts.

Pros

The software gives full visibility of the It structure and its able to reveal all blind spots in real-time.

Cons

I am well satisfied. Domotz software is worth it.

Review Source

PL

Pedro L.  
It  
Consumer Electronics  
Used the software for: 6-12 months

### "Domotz makes managing my network a breeze. I can monitor and troubleshoot from anywhere!"

September 26, 2024

5.0

Pros

Easy remote troubleshooting, monitoring multiple networks, and customizable alerts.

Cons

Occasional connection glitches and device identification errors can be frustrating.

Review Source

JH

Joel H.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Rock Solid Product & Easy to Use"

September 6, 2022

5.0

The business issue we solved was time. The time it took to send a technician out to the field to fix an issue that could be remotely corrected via Domotz. In a small business, that time saved equates to time and profits.

Pros

This list is so long about what I like about this product. The best way I can explain is the time it has saved my company and technicians from requiring to roll a truck to a job site for service. We have been able to fix 99% of the things that happen remotely.

Cons

Honestly, there is not anything I have found about this software or product that I dislike.

Reason for choosing Domotz

Domotz was a product that I found online. I was not comparing it to other services or products. I can tell you hands down, nothing will compare to what Domotz can do for you. I have talked to many industry professionals in my field and not one person has had any complaints about the service offered with Domotz.

Review Source

TD

Torsten D.  
Co-Founder and Network Admin  
Photography  
Used the software for: 2+ years

### "A great and easy to use monitoring platform"

June 1, 2022

5.0

I have a great experience using Domotz including the support that does a really good job with precise and fast responses.

Pros

Domotz has a very friendly user-interface, it has a web-app and a mobile-app, both offering support for dark mode. It recognizes new devices immediately with sending a push notification to the mobile devices, so that in case of an unauthorized access the necessary steps can be taken. I am using the platform since 2016 and since then it has been continuously being enhanced with new features. Domotz also has a lot of integration into Microsoft Teams, Slack, Wehbooks, Telegram and many others. Even Node-Red has a compoment for Domotz. The Domotz agent can run on multiple platforms like Synology, Qnap, Raspberry Pi, Microsoft or you can simply use the Domotz Box as a hardware appliance. Next to the device list with lots of information being gathered automatically upon device recognition, a network topology is shown, the network performance is constantly measured and there is a wide variety of customs and default alerts that can be defined, next to a lot of different reports, that are available. So Domotz is the best tool, that can be used for all kind of different network monitoring.

Cons

Nothing, Domotz offers all necessary functions for monitoring a network.

Review Source

MB

Mohammed B.  
CTO  
Computer Networking  
Used the software for: 2+ years

### "Simple and functional"

May 29, 2024

5.0

We have been using it for several years and are very happy with the product and recommend it to anyone who wants to have a proactive NOC.

Pros

Visibility and proactive management of all network equipment

Cons

We would like it to be possible to acknowledge alarms and I wish it had more vendor integrations

Switched from

[Auvik](https://www.capterra.com/p/145245/Auvik/)

It's a great product but very expensive..

Review Source

DH

Dan H.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "An invaluable service for small business"

December 23, 2019

5.0

As stated above, the notifications make life so much simpler. If a service goes down I know immediately and can have it resolved before the panicked phone calls even start. Over the years I've had a couple problems with my Agents and the support staff at Domotz does an outstanding job resolving all issues. 10/10 support.

Pros

As an on call tech for a local small business, I couldn't live without the near instant notifications when hosts or services go down or up. The Connect feature allows admins to access services behind a firewall which makes things like on the go router configuration a snap.

Cons

It's not at all a dealbreaker, but the UI has room for improvement. The apps and webUI don't remember my group settings and login is overall slow. I also wish they'd support VNC as one of the Connect services.

Review Source

Response from Domotz

January 2, 2020

Thanks for your nice words about Domotz. We are always trying to do better, and your recommendations about the UI will be useful for that. With regard to the VNC support, even though this is not directly integrated within Domotz, users can still use VNC client to remotely connect to a VNC server through Domotz. Please refer to the instruction provided on the Community Forum: https://community.domotz.com/topic/1034-tcp-tunnel-vnc-client-to-connect-to-vnc-servers/

Samuel C.  
IT System Administrator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Perfect, essential for every IT administrator"

October 12, 2018

5.0

Pros

An indispensable program for administrators or IT technicians, keeps track of all the company network products in order. It allows in advance to intervene by the customer in case of failures, the app is easy and intuitive, allows you to have alerts of what happens in the network in real time! Forwarding have recently opened to third-party developers this means the possibility of integrating or having many innovations in terms of integration, from the asset software to the hw asset, I am confident that these indispensable functions will soon arrive! HIGHLY RECOMMENDED! It was a long time since I was looking for a similar product

Cons

I have not seen any obvious defects, the only improvement I can recommend, to lighten up the old-style PC graphics

Review Source

CPB

Clayton P. B.  
Director of Innovation/R&D  
Security and Investigations  
Used the software for: 6-12 months

### ""Domotz - Time Savings and Better Decision Making""

December 16, 2020

5.0

Easy setup with multiple/flexible options. Domotz gives me amazing insight and intelligent reporting that makes my techs 2x smarter and more efficient. No more hunting through static netmaps, or hunting down the root cause, Domotz gives me all the information I need in an instant. Amazingly affordable for the features and possibilities. I've only been a user for 6-7 months, but I'm finding new use cases for Domotz daily. While I haven't rolled this out to my whole portfolio of 500 sites yet (12k cameras), the business case is an easy decision to help me manage our ever growing business.

Pros

Easy Deployment/Setup Intelligent Design/UI/UX Detailed Insights Easy to Manage Global view of issues Network Topology - the greatest thing ever Amazing support team

Cons

If I had to get nitty gritty, the only thing I don't like is that I can't close out of a popup window by clicking outside of it...and that they "X" to close it out isn't in an ideal location. Perhaps I'm still in the honeymoon phase still, but for the price I can't knock Domotz for anything.

Reason for choosing Domotz

infinitely better features and integrations

Review Source

KN

Krzysztof N.  
Owner  
Education Management  
Used the software for: 2+ years

### "Mature network monitoring solution"

October 29, 2021

5.0

After four years of using this solution I have got only good impression.

Pros

Easy to configure. Easy to use. Transparent network presence. Great user interface. Many installation options. Available for any platform.

Cons

Sometimes needs a little bit more attention during reconfiguration of existing appliance.

Alternatives considered

[Fing Desktop](https://www.capterra.com/p/237594/Fing-Desktop/)

Review Source

TG

Tim G.  
AV & IT Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent "now" network monitoring tool"

July 12, 2019

5.0

I use the box in high value private assets where there is no IT support onsite, this allows me to see and access what is going on. I think it is value for what you get, and happily pay a little more if the IT network monitoring would be more comprehensive and collected data more accessible.

Pros

It's a simple unit (I only use the "Box" version), that you can in matter of minutes setup and integrate into the network. It collects detailed data and depending on the device has very integrated management features. Their customer support is fast and thorough, bending over backwards where they can.

Cons

It's a now product, I like to look at the (recent) history and see if there are trouble patterns, it is hard to extract this from the interface. It also misses (standard, for me) features like network topology. Their "Fingbox" product at this time gives a better monthly report that the pro version. Currently I use another software tool to fullfill these extra features and end up paying double, money that I would pay on Domotz instead!

Reason for choosing Domotz

Plug and play, instalable hardware box.

Review Source

NM

Nick M.  
Director  
Consumer Electronics  
Used the software for: 6-12 months

### "DomotzPro "

April 20, 2020

5.0

Domotz Pro allows us to ensure the highest probability for our installed systems to provide uninterrupted service to our clients. It also allows us to be more cost/time efficient as truck-rolls are only needed if it is determined a part needs replacement. It then also ensures that the relevant part is actually on the truck when it rolls.... We use this platform every day to make our lives and our clients lives less stressful....

Pros

The software is easy to use, set-up, and implement. It gives immediate at-a-glance information on whether the site systems that we are maintaining are functioning as intended, or if a problem has arisen. We often know about issues long before the client is aware of them! If an issue is notified then the software tools included allow us to drill down further to either resolve the issue remotely, or determine exactly which parts may need replacement . It has turned our service department from being reactive to proactive, increasing client satisfaction, and adding to the client perception of us as a premium brand company.

Cons

That it is so easy to implement and use that our competitors will be able to make use of it too.....!!

Review Source

Remigiusz G.  
CEO  
Executive Office  
Used the software for: 1-2 years

### "Best value for money with stellar support!"

July 19, 2019

5.0

We use Domotz to manage both our network and all of our clients networks, we use in to monitor any down devices, remote ourselves in and keep logs on the network details. Their support has also been amazing

Pros

The Value for money is absolutely amazing. The software does exactly what you want it to do when managing networks and it does it in a modern and uncluttered style.

Cons

This is definitely not a con but maybe a feature request, I would love to have a ticketing system within Domotz (obviously uplift the price for the feature) this would better allow to manage a network and have device specific tickets!

Review Source

VR

Verified Reviewer  
Magnolia Technical Trainer  
Retail  
Used the software for: 2+ years

### "Changing Landscape of Remote Support"

April 15, 2019

5.0

We are solving many issues every day through the use of Domotz. When we do have an issue with anything within the Domotz environment reaching out to their tech support gets us a resolution very quickly, i would guess around 15-20 mins. They have been a great company to partner with!

Pros

Domotz has enabled me to be proactive in supporting clients. The notifications let me know when a device drops from the network. I can then open the remote app from anywhere, and see if it is something i can fix remotely. Typically devices lock up and need a power cycle. Domotz has support for PDUs like the Wattbox, Luxul, and BlueBolt which make fixing a potential issue a snap!

Cons

I don't have any issues with the software. the "issue" is once you see what it can do you want more. So constantly asking Domotz if it would be possible to build in XYZ.

Review Source

WV

William V.  
Program Director for Cyber Crime Technology  
Education Management  
Used the software for: 1-2 years

### "Works great for our Use"

May 4, 2020

5.0

Great Piece of software - Installed it in an Ubuntu VM on Proxmox and was up and running in less than 20 minutes. Where the schools have all been forced to go online, we needed a way to monitor all of online systems and know immediately if there were any issues. Domotz does that, email, Push Notifications, alerts when system gets overloaded, goes down etc... With the ability to remote into our servers and network equipment from the house - I haven't had to go to the CFCC Campus in 6 weeks or more. Highly recommend!

Pros

The ability to remote into any system on our network Alerts when there are issues Ability to run in a VM

Cons

Can only scan a /24 network Monthly Fee :)

Reason for choosing Domotz

Best features for the price

Review Source

Response from Domotz

May 22, 2020

Hi William, thanks for the review and we're glad you're enjoying the Domotz platform! Also, we wanted to let you know that you can scan more than /24 network with Domotz. You can scan up to a /22 on the main network, and you can add multiple VLANs (L2 / L3) or private subnets (L3 only). Feel free to contact our support team if you want help setting that up or have any other questions regarding the product. (support@domotz.com) Thanks again!

WP

Wesley P.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use, widespread fuctions and A+++ service"

March 6, 2021

5.0

I have been using Domotz for years now, on the rare ocasions that I needed support they were fast to respond and able to resolve my issue.

Pros

Once it's setup, it's easy to use and required no maintenance. Whenever you need to change something and do require support, they react fast and won't stop to assist you untill your issue is resolved.

Cons

No cons or issues really, everything is working as desired.

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