# Page 3 | Domotz Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Domotz the right Managed Service Providers (MSP) solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149665/Domotz-PRO/reviews --- Domotz 4.9 (125) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 17th, 2026 # Page 3 - Reviews of Domotz ## Showing most helpful reviews Showing 51-75 of 125 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AR Andrea R. CEO Computer & Network Security Used the software for: 1-2 years ### "Domotz monitoring" April 24, 2024 4.0 Pros ease of deployment and management, reliability. Cons I would like to have netflow integration. Review Source VR Verified Reviewer Director Information Technology and Services Used the software for: 1-2 years ### "A great remote Network tool for every MSP" December 9, 2020 5.0 I am completely satisfied with the choice of using Domotz. I am mainly able to whatever I need to monitor my clients’ networks and all the devices connected to them. It definitely enhanced the way our technicians work, and the approach to the networks when dealing with issues. We have decided to use this for all of our clients as a best practice to provide a better service to them. Pros This platform is super-easy to use: set-up of new sites to be monitored is a as simple as it should be. We can choose whether to use an existing NAS, a Windows or Linux Machie to scan the local network, as well as deploying a very simple hardware provided by Domotz. The service is very reach of functionalities. We do monitor and manage quite complex networks, and Domotz helps us understanding how the network is shaped (Network Topology Map available in Domotz) or exactly which ports of switches are used by which devices. For instance, this helped us when restructuring a network rack for one of our clients. Moreover, we use daily the Remote Connection functionalities, including the VPN on Demand, to access network devices and perform daily or weekly maintenance of them. The integration with Freshservice has been a life-changer: we are notified directly in our Ticketing System when something happens on the networks of our clients. However, we have not explored yet all the possibilities available in Domotz, even because they continue to enrich the offer with a very high pace. Cons The integration with some documentation system (including Freshservice) should be enriched, so that it will be easier for our technicians to have all the information in one place. I would also like to see more network devices to be supported to backup their configuration, but I know their team is working on it. Reason for choosing Domotz A much simpler and affordable pricing model. It offers a complete set of features required to remotely manage the networks of my clients. Review Source JH Joel H. Owner Information Technology and Services Used the software for: 2+ years ### "Rock Solid Product & Easy to Use" September 6, 2022 5.0 The business issue we solved was time. The time it took to send a technician out to the field to fix an issue that could be remotely corrected via Domotz. In a small business, that time saved equates to time and profits. Pros This list is so long about what I like about this product. The best way I can explain is the time it has saved my company and technicians from requiring to roll a truck to a job site for service. We have been able to fix 99% of the things that happen remotely. Cons Honestly, there is not anything I have found about this software or product that I dislike. Reason for choosing Domotz Domotz was a product that I found online. I was not comparing it to other services or products. I can tell you hands down, nothing will compare to what Domotz can do for you. I have talked to many industry professionals in my field and not one person has had any complaints about the service offered with Domotz. Review Source TD Torsten D. Co-Founder and Network Admin Photography Used the software for: 2+ years ### "A great and easy to use monitoring platform" June 1, 2022 5.0 I have a great experience using Domotz including the support that does a really good job with precise and fast responses. Pros Domotz has a very friendly user-interface, it has a web-app and a mobile-app, both offering support for dark mode. It recognizes new devices immediately with sending a push notification to the mobile devices, so that in case of an unauthorized access the necessary steps can be taken. I am using the platform since 2016 and since then it has been continuously being enhanced with new features. Domotz also has a lot of integration into Microsoft Teams, Slack, Wehbooks, Telegram and many others. Even Node-Red has a compoment for Domotz. The Domotz agent can run on multiple platforms like Synology, Qnap, Raspberry Pi, Microsoft or you can simply use the Domotz Box as a hardware appliance. Next to the device list with lots of information being gathered automatically upon device recognition, a network topology is shown, the network performance is constantly measured and there is a wide variety of customs and default alerts that can be defined, next to a lot of different reports, that are available. So Domotz is the best tool, that can be used for all kind of different network monitoring. Cons Nothing, Domotz offers all necessary functions for monitoring a network. Review Source Howard H. Director Computer & Network Security Used the software for: 6-12 months ### "Easy remote monitoring and access" December 23, 2020 5.0 Highly recommended! For £20 pm you will be hard pushed to find anything better. There are many other remote access products but I have found them to be fiddly or time consuming, not to mention costly. We are a startup so cost is obviously very important to us. Domotz provides exactly what we need, with a simple interface and ease of use. Pros Very easy interface, multiple installation options like Ubuntu, Synology and Docker to name a few. Easy setup which allows me to deploy within minutes. Recently deployed three agents to remote locations. The VPN feature allows us to keep full control. A nice touch - the VPN can be configured to access via custom ports. I have a single box solution for a remote customer that is running a Type 1 Hypervisor and multiple VM's and Containers within. I can access everything via the VPN without any human involvement, which given the locations, is a must. I also use the Android app for alarms (I can also access remote devices through the VPN from my phone) and this works well. remember to disable battery control on your Android, otherwise alarms can be delayed. If using SNMP PoE devices, you can power cycle the port on the switch via the web interface or app. It also has great recognition of well known devices and will group them if required. For example, our office has several Samsung Smart TV's as well as Ubiquity network equipment. They have each been grouped which allows for quick access. Cons None that hinder my requirements. The map (when using SNMP devices) is quick to populate however, you are unable to modify it's layout or add colour. This would be a nice touch. But this does not discourage my use of the product. Review Source VR Verified Reviewer Founder Information Technology and Services Used the software for: 1-2 years ### "An outstanding network monitoring tool!" May 4, 2023 5.0 Pros I have been using Domotz for over a year, I must say that I am impressed with the quality of the service and the fact that features are constantly improving.First, I like the UI very much, it's clear and smooth.Features to be considered:A complete device list with,- much information about the device- ways to connect to- customizable alerts- SNMP monitoring- TCP monitoring- System informationNetwork topology,- very visual- with a well-configured switch, you can know on which port is what deviceRemote connection and VPN to devices.Network performances,- Info- Route analysis- speed test- downtime- alertsAutomatic discovery of new devices on the network,- This way, you know when an unauthorized device joins your network.- You don't have to enter them manually, they are discovered, and you can adapt the info about these devicesNetwork security status, to be permanently aware of the open doors- TCP open port scanner- UPnP port forwarding scannerCustomizable alerts and many integrations.Domotz offers an excellent mobile application.Also, Domotz offers outstanding support! The response delay is extremely low, and that's a big plus! You generally get an answer within minutes! Incredible! Also, the support quality is excellent, and the people are very helpful and kind! Cons The only thing that comes to mind is that its price has gone up 2x since I started using it. The increase is not huge, but we don't like price increases. Review Source John B. Senior Network Engineer Oil & Energy Used the software for: 6-12 months ### "There is no better option anywhere near this price point" April 16, 2019 5.0 Domotz gives us the ability to monitor remote locations without the expense of needing a tech onsite. When considering the price-point of this software, I can install as many agents as I need without worrying about huge bills that will show up later. Something else that needs mentioning, the customer support is absolutely amazing. I have dealt with enterprise level support throughout all areas of the industry and Domotz really does put all those big guys in a corner. The response time and attention to customer's needs could not be better. Pros The client is extremely easy to setup and light weight. The auto-detection has to be about the fastest on the market. Many times I get an alert for a new device on the network before I even realize it has pulled an IP. No matter which level you subscribe to, you would be hard pressed to match this feature set with anything else on the market, and, even if you could, it would not look as nice nor function as well. This platform just flat-out works, and it works very well. Almost everyday I stumble across a feature that I didn't even know existed. Cons My only issue, and this may sound ridiculous to many, but, I am somewhat old school; and it often takes me longer than it should to figure out the newer, cleaner software that just did not exist 10 years ago. This is more than likely a personal problem, not an issue with the platform. Review Source DH Dan H. Consultant Information Technology and Services Used the software for: 2+ years ### "An invaluable service for small business" December 23, 2019 5.0 As stated above, the notifications make life so much simpler. If a service goes down I know immediately and can have it resolved before the panicked phone calls even start. Over the years I've had a couple problems with my Agents and the support staff at Domotz does an outstanding job resolving all issues. 10/10 support. Pros As an on call tech for a local small business, I couldn't live without the near instant notifications when hosts or services go down or up. The Connect feature allows admins to access services behind a firewall which makes things like on the go router configuration a snap. Cons It's not at all a dealbreaker, but the UI has room for improvement. The apps and webUI don't remember my group settings and login is overall slow. I also wish they'd support VNC as one of the Connect services. Review Source Response from Domotz January 2, 2020 Thanks for your nice words about Domotz. We are always trying to do better, and your recommendations about the UI will be useful for that. With regard to the VNC support, even though this is not directly integrated within Domotz, users can still use VNC client to remotely connect to a VNC server through Domotz. Please refer to the instruction provided on the Community Forum: https://community.domotz.com/topic/1034-tcp-tunnel-vnc-client-to-connect-to-vnc-servers/ jH jonathan H. Program Manager Hospitality Used the software for: 2+ years ### "Great way to show your internet provider speed issues, and excellent monitoring too" April 26, 2020 5.0 I have been running Domotz for almost 3 years across a number of networks.... the most beneficial has been across a medium size, distributed wifi network with 33 important devices (wifi access points, switches, routers, VOIP, security cameras, and wifi backhaul) being monitored. With domotz I can quickly identify issues and resolve them fast. The remote access is a bonus for when I am not on site. Pros The best feature for us has not been the monitoring (which is great) but has been the network speed test that get run. Our only option for internet connection because of our location is a WiFi connection and we are at the limit of what the provider will install. After 2 years of operation we noticed a significant decrease in our internet performance. Rather than having a back and forward discussion with our provider about speeds and local network conditions etc we were able to provide data from domotz showing the speed and exactly when the speed dropped off. From this we were able to get an upgraded connection to match our internet plan Cons The support team are excellent but you do need to contact them if you are replacing/upgrading hardware... small inconvenience that has only happed twice due to hardware upgrades. Reason for choosing Domotz We were looking for a SMB monitoring solution and this fit the bill Review Source Samuel C. IT System Administrator Transportation/Trucking/Railroad Used the software for: 2+ years ### "Perfect, essential for every IT administrator" October 12, 2018 5.0 Pros An indispensable program for administrators or IT technicians, keeps track of all the company network products in order. It allows in advance to intervene by the customer in case of failures, the app is easy and intuitive, allows you to have alerts of what happens in the network in real time! Forwarding have recently opened to third-party developers this means the possibility of integrating or having many innovations in terms of integration, from the asset software to the hw asset, I am confident that these indispensable functions will soon arrive! HIGHLY RECOMMENDED! It was a long time since I was looking for a similar product Cons I have not seen any obvious defects, the only improvement I can recommend, to lighten up the old-style PC graphics Review Source BS Brad S. Project Manager Information Technology and Services Used the software for: 1-2 years ### "We use this every day and love it!" June 2, 2023 5.0 Pros We love how easy this product is to use and deploy. Cons We have not found anything yet that we genuinely dislike. Review Source CPB Clayton P. B. Director of Innovation/R&D Security and Investigations Used the software for: 6-12 months ### ""Domotz - Time Savings and Better Decision Making"" December 16, 2020 5.0 Easy setup with multiple/flexible options. Domotz gives me amazing insight and intelligent reporting that makes my techs 2x smarter and more efficient. No more hunting through static netmaps, or hunting down the root cause, Domotz gives me all the information I need in an instant. Amazingly affordable for the features and possibilities. I've only been a user for 6-7 months, but I'm finding new use cases for Domotz daily. While I haven't rolled this out to my whole portfolio of 500 sites yet (12k cameras), the business case is an easy decision to help me manage our ever growing business. Pros Easy Deployment/Setup Intelligent Design/UI/UX Detailed Insights Easy to Manage Global view of issues Network Topology - the greatest thing ever Amazing support team Cons If I had to get nitty gritty, the only thing I don't like is that I can't close out of a popup window by clicking outside of it...and that they "X" to close it out isn't in an ideal location. Perhaps I'm still in the honeymoon phase still, but for the price I can't knock Domotz for anything. Reason for choosing Domotz infinitely better features and integrations Review Source NK Nick K. Director Information Technology and Services Used the software for: 2+ years ### "A Digital, Onsite, Support Engineer!" November 7, 2019 5.0 Domotz has helped us to be more efficient with our maintenance and also assists with ongoing installations. We fit a Domotz box as soon as we start on a project now, and even use as a temporary tool to provide fault finding diagnostics when taking over a project. Pros We love the various features Domotz offers. The ability to monitor all of the devices on our smart home systems with ease and received notifications as soon as a issue is found. Extremely good interface, much more intuitive than other brands we have used before. Growing list of integration partners. Simple and effective smart phone app for multiple users. Cons We have quite a few clients so the costs creep up, but still far cheaper than sending an engineer to site and much quicker in most cases. Reason for choosing Domotz As a whole it is a far better package. The support is excellent and the product is very reliable and offers us the equivalent of a support engineer on every site, 24/7. Review Source KN Krzysztof N. Owner Education Management Used the software for: 2+ years ### "Mature network monitoring solution" October 29, 2021 5.0 After four years of using this solution I have got only good impression. Pros Easy to configure. Easy to use. Transparent network presence. Great user interface. Many installation options. Available for any platform. Cons Sometimes needs a little bit more attention during reconfiguration of existing appliance. Alternatives considered [Fing Desktop](https://www.capterra.com/p/237594/Fing-Desktop/) Review Source VR Verified Reviewer Owner Computer Software Used the software for: 1-2 years ### "Great Software" September 23, 2020 5.0 I'm a happy customer - its a simple pricing structure which makes it simple to deploy and use Pros While there is other competitive options on the market, Domotz accomplishes its primary aspects in a more readable fashion. The reporting is useful and by and large the tool just works. They seem to always be making improvements and its been becoming a much stronger product. Cons Feature development can take quite awhile but they work when they are released. Alternatives considered [Auvik](https://www.capterra.com/p/145245/Auvik/) Reason for choosing Domotz Simple pricing structure - had the features we were primarily looking for Review Source RH Remco H. IT Project Manager Information Services Used the software for: Less than 6 months ### "Domotz on my SYnology NAS" October 23, 2022 5.0 One word: Good Pros I like the ease of use of the application. I installed Domotz on my synology NAS. After registration the agent mapped my network. I also like the quick detection of new devices. And the periotic bandtwith test is perfect to get a grip on my ISP performance.I also like the Android app So i can monitor the network when I am away. Cons I do not know if this is my knowledge of the application (did not look at the Faq or contacted support yet), but I can approve ports on the network, but not on host. Reason for choosing Domotz It came with my Synology Nas. Review Source TG Tim G. AV & IT Engineer Information Technology and Services Used the software for: 1-2 years ### "Excellent "now" network monitoring tool" July 12, 2019 5.0 I use the box in high value private assets where there is no IT support onsite, this allows me to see and access what is going on. I think it is value for what you get, and happily pay a little more if the IT network monitoring would be more comprehensive and collected data more accessible. Pros It's a simple unit (I only use the "Box" version), that you can in matter of minutes setup and integrate into the network. It collects detailed data and depending on the device has very integrated management features. Their customer support is fast and thorough, bending over backwards where they can. Cons It's a now product, I like to look at the (recent) history and see if there are trouble patterns, it is hard to extract this from the interface. It also misses (standard, for me) features like network topology. Their "Fingbox" product at this time gives a better monthly report that the pro version. Currently I use another software tool to fullfill these extra features and end up paying double, money that I would pay on Domotz instead! Reason for choosing Domotz Plug and play, instalable hardware box. Review Source NM Nick M. Director Consumer Electronics Used the software for: 6-12 months ### "DomotzPro " April 20, 2020 5.0 Domotz Pro allows us to ensure the highest probability for our installed systems to provide uninterrupted service to our clients. It also allows us to be more cost/time efficient as truck-rolls are only needed if it is determined a part needs replacement. It then also ensures that the relevant part is actually on the truck when it rolls.... We use this platform every day to make our lives and our clients lives less stressful.... Pros The software is easy to use, set-up, and implement. It gives immediate at-a-glance information on whether the site systems that we are maintaining are functioning as intended, or if a problem has arisen. We often know about issues long before the client is aware of them! If an issue is notified then the software tools included allow us to drill down further to either resolve the issue remotely, or determine exactly which parts may need replacement . It has turned our service department from being reactive to proactive, increasing client satisfaction, and adding to the client perception of us as a premium brand company. Cons That it is so easy to implement and use that our competitors will be able to make use of it too.....!! Review Source MJ Miguel J. Senior IT Information Technology and Services Used the software for: 6-12 months ### "The right tool for right job" May 11, 2021 5.0 Easely support and access to customers devices onsite Pros Easy to deploy and understand, affordable for SMB Cons If you there is no possibility to install an agent, you need to purchase the Domotz box which is was only available through Amazon in Italy. Also the price has double on this device in the last 6 month. Switched from [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/) easy and priced for SMB Review Source Response from Domotz May 19, 2021 Hi Miguel, Thanks so much for your review and for being a valued Domotz user. We just wanted to comment on the box pricing. We believe that what happened here is an unauthorized reseller was selling the box at a higher price on Amazon. Our listing was temporarily unavailable due to Brexit in certain European markets and thus unauthorized resellers may have been price gorging during this time. We are sorry about this. We only sell the box at 99 EUR and have never increased the pricing. We are sorry for this experience you faced. You can always visit https://www.domotz.com/domotz-box.php for the information on purchasing the box and pricing or by reaching out to us on support@domotz.com for more information. Thanks a lot for your review and we hope to see you soon on Domotz. The Domotz Team Remigiusz G. CEO Executive Office Used the software for: 1-2 years ### "Best value for money with stellar support!" July 19, 2019 5.0 We use Domotz to manage both our network and all of our clients networks, we use in to monitor any down devices, remote ourselves in and keep logs on the network details. Their support has also been amazing Pros The Value for money is absolutely amazing. The software does exactly what you want it to do when managing networks and it does it in a modern and uncluttered style. Cons This is definitely not a con but maybe a feature request, I would love to have a ticketing system within Domotz (obviously uplift the price for the feature) this would better allow to manage a network and have device specific tickets! Review Source SP Shawn P. Associate Consultant Information Technology and Services Used the software for: 6-12 months ### "The best monitoring tool ever. " February 13, 2020 4.0 My satisfaction in the scale out of 10 is 9. I mostly was able to do whatever I need to monitor devices. It definitely enhanced the quality of our monitoring solution approach. Pros The most value that I found from this software is that I can easily configure and deploy on my personal device (like Raspberry Pi) with multiple options of OS platform. Furthermore, once Domotz was running on my device, most of features that I needed for monitoring were available and easy to use. The UI was concise and straightforward. Customization of monitored device info was practical and effortless. I loved my whole experience with Domotz's features such as alert, report, third-party app integration, price, and so on... Cons Though Domotzs has a great auto-generated reporting feature, it would have been really helpful for us if the user was able to customize report somehow with some visual graphs. Reason for choosing Domotz I loved Domotz Box design. I loved its flexibility in customization. On top of many positive aspects, Domotz support team is very professional, prompt, and supportive. I was more than satisfied with support team. Review Source VR Verified Reviewer Managing Director Consumer Electronics Used the software for: 2+ years ### "The perfect monitoring agent " November 5, 2019 5.0 Pros Domotz does what it says on the box and is extremely robust and reliable. Perhaps the most important thing is that their support is second to none and is prompt, easy to understand and solves the problem every time without fail. Cons The only con is that sometimes it is hart to find things again after revisions, but, as an evolving piece of technology the new features usually outweigh this Review Source WV William V. Program Director for Cyber Crime Technology Education Management Used the software for: 1-2 years ### "Works great for our Use" May 4, 2020 5.0 Great Piece of software - Installed it in an Ubuntu VM on Proxmox and was up and running in less than 20 minutes. Where the schools have all been forced to go online, we needed a way to monitor all of online systems and know immediately if there were any issues. Domotz does that, email, Push Notifications, alerts when system gets overloaded, goes down etc... With the ability to remote into our servers and network equipment from the house - I haven't had to go to the CFCC Campus in 6 weeks or more. Highly recommend! Pros The ability to remote into any system on our network Alerts when there are issues Ability to run in a VM Cons Can only scan a /24 network Monthly Fee :) Reason for choosing Domotz Best features for the price Review Source Response from Domotz May 22, 2020 Hi William, thanks for the review and we're glad you're enjoying the Domotz platform! Also, we wanted to let you know that you can scan more than /24 network with Domotz. You can scan up to a /22 on the main network, and you can add multiple VLANs (L2 / L3) or private subnets (L3 only). Feel free to contact our support team if you want help setting that up or have any other questions regarding the product. (support@domotz.com) Thanks again! GS Greg S. Project Manager Information Technology and Services Used the software for: 2+ years ### "Domotz - Is good!" May 8, 2020 5.0 Domotz has been an extremely useful tool that we use daily to manage our clients networks and associated devices. Integration with Crestron hardware has been fantastic and gives us a single user interface for remote management, access and alerts. It has changed the way we offer customer service. Pros I have been suing Domotz since it began and the features it incorporates just keeps growing. They do pay attention to requests and work towards implementing them into their roadmaps. Cons The only thing that really bothered us was the constantly changing plan pricing levels. However that has now been eliminated. Reason for choosing Domotz Domotz had a webapp at the time, Ihiji did not. Domotz also had a more open platform for scans. Also their roadmap seemed much more on course for where the high end AV industry is going. Review Source WP Wesley P. CEO Information Technology and Services Used the software for: 2+ years ### "Easy to use, widespread fuctions and A+++ service" March 6, 2021 5.0 I have been using Domotz for years now, on the rare ocasions that I needed support they were fast to respond and able to resolve my issue. Pros Once it's setup, it's easy to use and required no maintenance. Whenever you need to change something and do require support, they react fast and won't stop to assist you untill your issue is resolved. Cons No cons or issues really, everything is working as desired. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.