--- title: "Zoey Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zoey Software - reviews, pricing plans, popular comparisons to other Website Builder products and more." source_url: "https://www.capterra.com/p/149698/Zoey/" page_type: "product" language: "en" --- # Zoey Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zoey ## What is Zoey? Zoey is a B2B and wholesale eCommerce platform with built-in order management for distributors and manufacturers who sell through field reps, inside sales teams, and self-service buyer portals. Unlike platforms requiring third-party apps or custom development, Zoey includes CRM, quoting, invoicing, AR consolidation, and approval workflows natively. Create custom price lists per account, show or hide products by customer group, and assign net terms at the account level. Buyers log into a branded storefront to check pricing, place orders, reorder from history, and manage invoices. Zoey includes a native mobile sales app with full offline capability for field reps, delivery drivers, and trade show teams. Orders are captured using barcode scanning, AI-powered order ingestion, and quick order forms, then sync when back online. A data mapper simplifies integration with ERP and accounting systems including NetSuite and QuickBooks without custom development. ## What is Zoey used for? [Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[Order Management](https://www.capterra.com/order-management-software/)[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 86% Neutral 5% Negative 9% Starting price $600 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zoey?[Manage this product listing](https://www.g2.com/products/zoey/claim_requests/new?auto=true) ## Zoey Overview Updated September 2026 AI summary Zoey is a cloud-based website builder and B2B eCommerce platform designed for businesses of all sizes seeking to create and manage online stores. It offers drag-and-drop editing, custom domains, SEO management, and reporting, with additional features such as API access, CRM capabilities, customizable templates, and multi-channel eCommerce tools. Deployment options include web, desktop, and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zoey 4.2 (22) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $600 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (22) Ease Of Use 4.0 (26,641) Value For Money 4.0 (21) Value For Money 3.9 (20,480) Customer Service 4.6 (20) Customer Service 3.8 (20,738) ## Zoey alternatives [4.3 (662)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [View all alternatives](https://www.capterra.com/p/149698/Zoey/alternatives/) ## FAQs about Zoey Overview ### Which roles and teams benefit most from Zoey? Zoey is most used by business owners, presidents, and other executives who manage ecommerce operations, sales growth, and customer experience. Marketing, design, and web teams use it to update storefronts and promotions, while analysts, accountants, and wholesale or logistics managers support reporting, order management, inventory coordination, and back-office efficiency. Answer based on 21 reviews Overview ### What company size and specific industries is Zoey built for? Zoey is designed for wholesale distributors, manufacturers, franchises, and B2B brands that sell through field reps, inside sales teams, or self-service portals. It fits companies that are moving away from phone, fax, and email ordering and need a better way to manage B2B sales. Features and Usability ### What are the key features of Zoey? Zoey offers eCommerce management features such as product catalog and catalog management, shopping cart, order management, inventory tracking, and shipping management. It also includes B2B tools like quotes/estimates, recurring orders, purchase order management, access controls/permissions, customizable branding, and reporting/analytics, plus integrations for CRM, ERP, and payments. Integrations ### Which third-party tools and platforms does Zoey integrate with? Zoey integrates with over 30 third-party tools and platforms, including eCommerce, finance, and analytics systems such as AfterShip, Avalara, Cin7 Core, Dynamics 365, Google Ads, Google Analytics 360, Klaviyo, NetSuite, PayPal, QuickBooks Online, and Oracle Database. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Zoey offer? Zoey provides webinars, documentation, and videos for team training. Webinars support guided instruction in a live format, documentation offers written reference material for self-paced review, and videos give visual walkthroughs that users can watch as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does Zoey offer? Zoey offers Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. Users describe the support team as helpful and responsive, with quick email replies and detailed documentation, though some mention occasional delays when they need immediate help or direct contact with an agent. Answer based on 7 reviews ## Features AI summary Based on 11,757 Website Builder reviews Capterra data shows that buyers of website builder software rank the following features as their top priorities: - **Design Management** (**49%** of reviewers rated this feature as critical) - **Website Management** (**56%**) - **Real Time Editing** (**46%**) Zoey supports **Design Management** and **Website Management**, giving teams the tools to control site appearance and manage day-to-day website updates from one platform. However, it does not offer **Real Time Editing**. Instead, it provides other features that reviewers also rate as important, including **Customizable Branding** (**49%**) and **Customizable Templates** (**44%**), helping businesses create a consistent online presence and update site layouts more efficiently. Design Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Collaborate on creating a product by sharing and adjusting designs through a shared portal Website Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Customizable Branding 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Customizable Templates 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Reporting/Analytics 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Order Tracking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Zoey 71 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bulk Ordering: Accept and track orders with multiple items - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - CMS Integration: Integration with content management software - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Custom Domains: Create branded link campaigns or short links with one or multiple custom domains. - Customer Accounts: Record customer information, purchase history, and other notes - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - For B2B: Serves B2B organizations - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kitting: Group and package individual but related items as one package set - Mobile Access: Access software remotely via mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Online Store Builder: Includes functionalities for creating custom eCommerce websites - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Routing: Set up routing rules that connect sales channels with warehouses to minimize order processing time - Order Status: Update order statuses automatically once orders are fulfilled - Order Tracking: Track orders throughout the fulfillment process - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Product Catalog: Present a catalog of inventory that customers can view - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reordering: Accept and track repeat orders - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Shopping Cart: Checkout of online store - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Hosting: Publishing and managing websites across the internet. - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.0 (21) 4.0 Based on 21 reviews ## Pricing Value for money 4.0 (21) Starter $600.00 Flat Rate,Per Month Plus $1,400 Flat Rate,Per Month Pro $2,200 Flat Rate,Per Month Value for money 4.0 (21) 4.0 Based on 21 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (20) 4.6 Based on 20 reviews ## User reviews Overall rating 4.2 Based on 22 reviews Filter by rating 5(10) 4(9) 3(1) 2(2) 1(0) Mentioned topic Sorted by most recent DS David S. President Retail ### "Zoey- Easy B2B and B2C Stores" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2026 My overall experience with Zoey is extremely positive. Any feature I would add has already been added, I just have to explore a bit Pros Zoey is a very powerful, customizable e-commerce solution. There are a lot of design templates available but more importantly, the inventory feature is very powerful Cons I really have nothing bad to say about Zoey. I have been using it for at least 10 years now. I fuse it everyday all day and could not think of a thing to change. Switched from [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/) Yahoo store was closed so I had to find a solution Alternatives considered [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reasons for choosing Zoey Zoey has a much cleaner interface. Also, everything about Zoey feels like it is made for ecommerce and B2B Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Fatima F. Marketing Coordinator Real Estate ### "Zoey takes you to B2B commerce" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 1, 2023 Zoey is an excellent B2B commerce tool planned for all those companies that require to offer stable and continuous services to their customers, Zoey has a lot of benefits that help companies to operate in a simple way making the processes much more productive, it also offers some B2C features, so that users can make simple movements in their orders. Pros The capabilities offered by the tool to design are excellent, our products are well managed with accurate information so that customers can have all the necessary data before making their purchase. With Zoey we do not require an in-house developer as we have all the steps to create a successful store. The flexibility and scalability of the tool certainly generates a lot of peace of mind in our company. A very special tool, recommended to any company that needs to expose its market in a different way with all the B2B and sometimes B2C functions, managing to capture a large number of customers and allowing them comfort when placing or modifying their orders, although with a less than good customer service, however, the tool manages to help all companies as long as it is implemented in the right way. Cons The customer service should be much better for how good the tool is, we would like to talk directly with a support agent that can help us with immediate solutions instead of sending an email that sometimes takes days to receive a response, the time lost in those lapses make us lose a lot of money. Other than that the tool does its job and offers great benefits to the company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC sean C. Web Design Renewables & Environment ### "Similar to Magento, but better!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2021 Zoey is easy to jump into, thanks to intuitive design, thorough support docs, and very responsive customer service. Pros Being able to attach and unattach product attributes and pick where they appear on category and product pages is great. I was on Magento 1 before, and that was much less flexible. Cons The only real area Zoey falls short is in the number of third party apps that can be integrated. Switched from [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Magento 1 support was ending...and I also found Magento cumbersome and inaccessible to non-Magento developers. Reasons for choosing Zoey All-in one product database, CMS, and web hosting at a great price. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AC Amit C. President Electrical/Electronic Manufacturing ### "Excellent for B2B and has a lot of flexibility " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2021 10/10. Their support is excellent and very responsive. Pros It works great for wholesale and multiple customer groups with different pricing. There is a lot of advanced features and flexibility . We have proceed over 15,000 orders over Zoey and it continues to work reliability. Lot of payment gateway options and controls around it. Supports sales teams Cons The website development is not as intuitive and friendly as popular B2C platforms like Shopify. Could use a better dashboard that helps me understand what is going on and help me with useful date. better reports. There is no phone support. Reasons for choosing Zoey I tried 2 other options in 2019 and then they did not meet my requirements. i have been using Zoey for 2 yrs and do not see any reason to switch. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BG Barbara G. Sales/Marketing Wholesale ### "Great Newer Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 17, 2019 Pros I like that I can use Zoey for both our wholesale and retail customers. Also, Zoey keeps adding new features and will take customer feature requests to continue building and improving the platform. Also, the ability add CRM/Info pages easily, designing our own site (from templates), and having a Blog feature all included was really what enticed our company to Zoey. And, having the ability to change things ourselves instead of contacting a firm/ support has been a big deal for us. Cons Still a bit in the early stages of the platform. Since it's a newer company, there are things that could be better, but for us, it works and the improvements they continue to make have really helped our company out. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Richard W. Chief Commercial Officer Sporting Goods ### "Good for start up that’s looking to be big one day" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 9, 2018 Very positive, Zoey team was extremely helpful, received personalize service, greatly exceeded my expectations Pros Supports B2B better then competitors, platform allows for B2B and B2C, we feel we will be able to stay on the platform for many years Cons It’s a bit more expensive than competitors, still need to add apps to get the site where we needed, this drove costs even higher Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC TINGTING C. Office manager and logistics specialist Electrical/Electronic Manufacturing ### "functional software, helpful customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 23, 2018 overall, I think zoey is a functioning software, but if my business is getting bigger, I would like to shift to a better one. But right now, zoey is good enough for our current business. Pros I like most of the functions the software has, and the software is very easy to use, most functions can be explored by myself without additional training. Cons I am a bit concerned about the safety and payment functions zoey has. We started using this software in May 2018 and got 4 fraud purchases worth more than $3,500 in total, and without built-in protection, we basically lost all of those money, which is a big thing to small businesses like us. Even if zoey doesn't have built-in seller protection function, it is recommended that zoey can suggest users their cooperated 3rd party fraud purchase protection provider before the service started, at least let them know that a fraud protection service is recommended to avoid the bad situations. Even customers decide not to use the protection, at least they can have a sense that fraud purchase might happen, and they could pay more attention when any suspicious transaction happened. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Multimedia Designer Marketing and Advertising ### "Great stuff with some essentials missing " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 23, 2018 Overall its a good tool. Pros Zoey was real easy to use to get our online store up and running. The integration with Google is also very nice. Cons Zoey lacks some functions like being able to send out emails in lists. It would be nice to have more templates for emails as well that are not just html. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Mark F. Director Marketing and Advertising ### "comprehensive but could be simpler" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 October 15, 2018 Pros It looks great for the user and covers all the bases in the backroom. Cons Pricing fields in backroom are over-complicated and the need to constantly refresh index management is tiresome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Nicole S. Marketing Intern Mechanical or Industrial Engineering ### "Zoey Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 14, 2018 Zoey is helping our because become modernized and compatible with desktop, tablet and mobile, which is something we required when decided to build out our new website. We also we really the shopping portion of it and the ease. I think the one thing that is so crucial to this software is the support team, they are amazing and always have an answer. You should really incorporate being able to call :) Pros One thing I really like about this software is the design aspect. For someone who doesn't have a huge background in coding, this software really helps. But it doesn't take out the coding aspect completely which I like because I can still learn more everyday. Cons My least favorite about this software is there sometimes is little details that can easily be missed if you don't know about them that can throw off your entire layout. Thankful Zoey support is so awesome so it really hasn't been that much of an issue. I also think the support documents can be difficult to find your issue in, most of the time I don't even bother and will just open a ticket. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149698/Zoey/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.