Who Uses This Software?

Small - medium size businesses


Average Ratings

10 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $399.00/month
    See pricing details
  • Pricing Details
    3 plans, $399, $599, $899
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Business Hours

Vendor Details

  • Zoey
  • www.zoey.com
  • Founded 2014
  • United States

About Zoey

Zoey is a powerful eCommerce solution for B2B and wholesale businesses. Our suite of B2B capabilities includes quote generation, customer groups, access restrictions, quick order capabilities and more. B2C-standard capabilities are also included to empower merchants to let their customers self-serve common needs like reordering, order status and account maintenance.


Zoey Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Mobile Commerce
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

Zoey Reviews Recently Reviewed!


Capterra-loader

Absolutely the best!

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Zoey is an amazing eCommerce platform! It makes it a breeze for merchants to run successfully a store with no in-house developer!

Nice and Clean admin interface. It's intuitive and easy to use which allows you to get up and running your store very quickly.

Out of the box Zoey comes with a lot of goodies every merchant is craving on - a great drag & drop design editor; advanced international tools: multi-languages store, easy translations; optimised checkout; abandoned carts recovery; gift cards; advanced analytics like Glew which provides useful insights to make decisions about how to grow; a bunch of pre-integrated apps for personalized shopping experiences, email marketing, inventory management, GDPR and so much more...

They have great Wholesale/B2B tools too - Although I'm not selling to B2B - as a Multi-brand retailer I found out it's perfect to use them to run Private Sales.

Zoey's support team with their unforeseen valuable knowledge and fast response is absolutely incredible. They have a community too where you can ask questions or request new features or apps (spoiler: you'll find me inside - ready to help out :) )

Oh, and last but not least you don't have to worry about Security or Hosting - all is managed behind the scenes for you. The store can handle large traffic and is always 100% uptime, plus it has a speedy loading time.

It's a real labor of love for the team to build an eCommerce platform that empowers merchants to run a profitable business!

Cons: Nothing worth mentioning - the platform isn't a one-and-done effort and Zoey really keeps it up by doing constant enhancements.

Easy and Powerful

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a powerful ecommerce system. It is very easy to configure yet flexible enough to handle very detailed product options, freight options and business rules. The new design makes changing your layout as easy as the push of a button. It provides lots of 3rd party plug ins for added functionality.

The orders button has become my primary means of communicating the sales flow with the customer. Between the automatically generated emails and the historical communication that the system retains, it has become my CRM. It allows me to take note and or send emails right from the notes as well as define my business process flow. The click of a button shows me the status of all orders.

It integrates well with Google Analytics for no charge, but for an additional minimal charge (compared to going direct) you can integrate with Glew analytics. I recommend this highly.

Customer support is fast. If you need customer support they are very responsive. The support documentation is so detailed and well explained I rarely need support.

I find the pricing structure to be very competitive.

Cons: The only con I have is there is one small design issue that they are working on. I would like to create a "real" landing page with no navigation other than the buy now button. Unfortunately, at this time, Navigation, header.. can not be removed. If I was a programmer, I am sure I could write some CSS to do it but it won't do it out of the box.

Overall: Stylish web site, increased conversion rate, better communication with customers

Zoey is a great company to work with, with powerful tools at your disposal.

Jun 26, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Zoeys team is incredible at their customer service, the company is forward thinking and they strive to build technology that is not typically seen on other ecomm softwares within this price point. Rather than compare to the likes of Shopify or Bigcommerce, Zoey is more on the line of competition with Magento, or Commerce Cloud from SF.

Cons: As Zoey is a young company, the diversity of their app store is still a bit lapse but it is growing steadily. Fortunately many basic function are built in so you do not need apps for them like you would in Shopify.

Overall: It has been a considerable improvement from my previous software (3D Cart).

Capterra-loader

Great alternative to upgrading to Magento 2

Jun 21, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With Magento 1.9 I felt like I was all alone and had to hire a developer with any bug I encountered. Zoey support has been absolutely amazing and answers emails in minutes (not hours)

Cons: There are a few Magento extensions that do not play well with the Zoey ecosystem. I have found work-arounds to it but that is kind of a pain.

Overall: I get 95% of the benefits of Magento, without having to hire a developer

Not helpful.

Jun 14, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: There has not been much I like, if anything, about this experience. I have nothing else to say about this company.

Cons: What I like the least and even hate, is that I can not talk to a person when there is a problem. Sending email questions is not my idea of helpful. Some time the questions are answered and sometimes not. Other times, we get a question instead of an answer. The other problem I have, is I never know how much my credit card will be charged. This is unacceptable, too.

Over all a great product with so many features included.

Jun 19, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The design capabilities are fantastic. Being able to create a custom look and the ease to change it in minutes is worth it.

Cons: The flow of the checkout process still has issues. Because the checkout screens are not editable you can not customize to your liking. I can adjust with css but it would be better to be able to move items around. We see it most with custom gift messages. They are not on a screen that a customer thinks they should be on. There for they call because they cant find.

Not impressed. Every time there is a new release or update, more money, more money.

Jun 18, 2018
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: The templates look good and everything looks good when on my site. However, you can get the same quality with other companies for less money.

Cons: Too expensive. Possibly will convert to Shopify.

Seems like the company is positioning to be sold.

Overall: Have not realized any benefits to date.

very easy to use, excellent customer service

Jun 18, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A lot of finite control over web shop configuration.

Very good and quick customer service.

Many tools to fully customize your setup.

Cons: Some of detailed settings are not explained yet in the documentation.

Sometimes hard to locate the correct control for a certain setting.

Overall: Full control over web shop and ability to integrate with operational systems.

Out migration went pretty smoothly and support from Uri and his team is fast and top notch

Jun 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was an easy transition from our custom based Magento site because the migration tools worked well and the interface is similar to Magento CE

Cons: Monthly price is a little high compared to competitors and there is no way to run multiple sites/stores from one account.

Overall: Easy Transition from our self Hosted Magento CE site

User-friendly Ecommerce Solution

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Zoey is built with the merchant in mind - that means an easy to use drag & drop editor, built in marketing tools, easy to install shipping & payment methods, and a great customer & technical support team. Zoey is a great solution for entrepreneurs and small business owners who don¿t want to hire a developer for every site update.

Pros: Code free design tools, free responsive themes, drag & drop design, app store, and awesome technical support!