Who Uses This Software?

Mention is great for: Marketing teams, Executives, Agencies and Schools.


Average Ratings

189 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Mention
  • www.Mention.com
  • Founded 2012
  • France

About Mention

People are talking about your brand. Find them and join the conversation! Mention is a social media monitoring solution made to give keyword-based alerts about your brand, your competitors, and more. With our ability to monitor billions of sources in over 40 languages, you won't miss anything being said about what's important to you. And since mentions are in real time, you'll be able to reply right away within Mention. Join the 500,000+ companies already using Mention. Get your free demo!


Mention Features

  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling

Mention Reviews Recently Reviewed!


Monitoring Several Brands Reliably

Jun 06, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Quick and reliable updates on all brand mentions across the internet! I work for a PR firm and use it to monitor all of my clients and major announcements, and I like that I can count on it and not miss anything. Also, it's great to have an accompanying mobile app.

Cons: The user interface could be a little easier to navigate. Sometimes it is slow to manage mentions in bulk, which of course is a huge daily activity in the platform. I also don't like that Boolean search costs more. That seems arbitrary.

Great tool

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love how Mention scraps the web for mentions, tweets, news, etc. about your company and delivers it daily. I made a lot of personal connections with people who tweeted about us and I would have never known otherwise

Cons: A lot of times there are wrong tweets delivered to my email daily. especially if there's a similarity in names, I'm not sure how it can be fixed though.

Love Mention!

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Pros: You cant catch everything that's happening on the Internet around your brand. This is what's Menion for. It helps you find fresh mentions and discussions of the topics you're interested in, so you're always updated on the most recent development.

Cons: It might have been a little more precise. While Mention is really great, it's best to combine it with some other similar app.

Mention makes it easy to listen to what people are saying about your product

May 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Mention gives you the ability to quickly respond to all of the listings of your mentions on all the major social media sites with it's login integrations. I like that the service has a friendly user interface, it is very useful in finding company references. Lots of time saved in searching and analyzing competitors, or being able to response in a timely fashion whenever your brand is mentioned anywhere. We use Mention as an additional component to other online monitoring services.

Cons: I do not think that support is available on weekends. It looks like the technical staff is only in Europe and is probably only available during normal working hours. I would like to integrate more with other products, or even with some services for marketing automation.

A good way to keep track of what's being said about your brand

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Being able to see posts about my business through blogs, websites and social networking sites in one place.

Cons: Needs to be used along with Google Alerts, it seems. Hard to find one tool that really catches everything.

Great price for low budget / low priority social media tracking and analysis

Apr 09, 2018
3/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The price! Even a college student could afford to pay for their smaller plans out of pocket. They do a good job returning results for distinct keywords ("Grindr" is uniquely spelled with few other off topic themes, "Apple" would require extra care to differentiate between the computer company and the fruit) with some support for more advanced / complex boolean queries. Analytics engine is basic but very good for the price

Cons: You get what you pay for! While there is a huge need to fill for low cost / low priority social media analysis, this is not the tool for anyone with a serious business need to access / analyze this data although it could be a good starting point for testing purposes, even for large-brand employees. Expect some incompleteness in the data they return, below market analytical horsepower and lingering hunger to dive deeper, most likely with a new vendor.

Overall: Low cost access to social content by keyword search

Fantastic tool for monitoring on social

Mar 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best aspect of Mention is that it pulls all of your social media feeds into a single interface where you can view posts in context and respond without ever having to log into the various apps.

Cons: No complaints, really. Does one thing well. The only negative is that it sometimes finds irrelevant mentions, but they provide a tool to exclude them from the feed.

Capterra-loader

Awesome Way to Find Out Where You're Mentioned

Mar 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We've used it when we first founded our business and we wanted to track the mentions around the Internet. We really enjoyed it because you don't have to continuously google yourself (or your brand), instead, the mentions (especially when your brand name is somewhat unique) are coming to your inbox.

Cons: The pricing is a bit steep if you're a small company. So you can start with the free account and see if this instrument is needed for you.

If you are using a free account, there is a limit on free mentions (quite understandable, but something to keep in mind). Otherwise, it can be a very convenient tool for marketing specialists, especially if you're using the dashboard available for listening analysis and competitive analysis.

Overall: Our company is not a big one and therefore every mention counts. Mention gives us the opportunity to easily track where who talks about us and what do they say (without resorting to daily googling our company name)

when I stated my keyword was very scarce but lately I can't read all the mentions

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it is very accurate, it shows you where your keyword was mentioned, a link to the source and a percentage of success in content.

Cons: I don't know how to filter other features within the same keyword so I can limit the amount of mentions and filter them by relevance.

Overall: learnt about my topic world wide

Very good tool to be updated on your brand online

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Nice to try with the free version. Manage to find information not otherwise available via Google Allerts

Cons: Premium version is pretty expensive. For us the standard version worked well though to get the major updates. We will consider to upgrade once reached sufficient growth.

Capterra-loader

Fantastic tool for researching brands or keywords.

Feb 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Used it to track conversation around certain keywords for a class I was giving. It was extremely useful in supplying data that I could use in class to demonstrate what sort of conversations were happening around the topic.

Cons: It took me a while to work out how to delete notifications. Also, you can't research past history. It is quite expensive for a paid version.

Overall: Easy to track keyword mentions and collate data for my class.

Capterra-loader

Great for social media monitoring and measuring social sentiment

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I originally signed up for mention to measure the social sentiment of one of the brands I managed. My first choice was Hootsuite but the form wasn't loading so I decided to try Mention. Best decision I ever made!

After signing up and setting up keywords to measure, alerts and dashboards, I forgot about Mention because it wasn't giving me info on past activity, I got an email from Account Executive at Mention and we scheduled a 15 minutes call to walk me through mention and answer my questions. The call helped me understand how to use mention, It also explained why the social sentiment dashboard wasn't showing much info. Mention doesn't show past data only data from when the account is set up.
I liked the email alerts on competitors social media mentions, I wanted to know who was mentioning my competitors and why, and if they were journalists, I could use Hunter and Clearbit to get their emails so I could send them a pitch.
I think the pros of Mention are: Good support from the Mention team, simple interface that is easy to use and resources such as webinars to make the most of the software, email alerts on competitors mention on social media, blogs, forums etc. And of course the simple social sentiment dashboard.

Cons: The brand I used Mention on was a small brand with little activity, and most social media interactions were in the past after we ran a campaign. Which didn't help much because Mention only showed data collected after setting up. I wish I could get sentiment from past activity so I can measure how my brand was viewed then and now.

Overall: It helped monitor competitor mentions, my brand's mentions and most importantly it helped gauge how people felt about my brand, whether positive, negative or neutral.

Mention allows me to monitor my brand and competition easily.

Nov 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like about Mention is the speed with which it finds the occurrences of the keywords I indicate to it. Rather than my competitors, I observe with this tool the vivacity of certain themes.

Cons: The interface is empty and not very intuitive. Fortunately, email alerts allow me to quickly access the last mentions of my keywords, because I don't use the web page where my information is collected, or very little. But this is a minor detail, because it is of particular interest to full-time community managers.

Overall: I can monitor any word, brand or name I want, giving me a headstart upon dealing with certain subjects.

Used Before, But Not Anymore

Nov 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: We used to use Mention for our company, but not anymore. The reason? We jumped onboard a CMS that tracks our mentions for us. When we were using Mention, it was simple, though. Did what it was supposed to do.

Cons: Considering we started using Mention early on in our company, there wasn't a lot of activity on our account because, well, we hadn't even made any social media accounts yet. Obviously need to have an online presence for this tool to be effective.

Great and easy to use product!

Oct 26, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use Mention for a lot of my work. It's incredible to see just how much people are talking about you or your competitors. I love the app the most! I have it on my phone and I get real time notifications about what people are saying. Blows my mind actually.

Cons: I think that maybe the price is a bit of a downfall for me as I am a smaller company/freelancer. I think it's extremely worth it for bigger companies though.

Mention is great for tracking our competitors

Oct 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We make use of mention daily to track our competitors and be in the know in our industry. It has helped us tremendously and contributed significantly to our growth

Cons: Nothing really. It's quite expensive since we are on a very tight budget.

Overall: Competitors monitoring

Mention is a life saver!!

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really love using Mention because I handle a lot of social media in my job. Mention helps me locate exactly where people are talking about our brand. It's so easy to use and the app for iPhone is great.

Cons: The only thing that I don't like about this software is I wasn't able to figure out how to eliminate certain notifications. Other than that, it's great!

Infinity Functionality software

Sep 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: For
brands
legends
startups
writers
stars
successful businesses
growing campaigns
creators
those, who love Mention

Infinity constructive opportunities for campaigns to promote a startups, projects or a legendary brands. You can characterize the service as accessibility, mobility, infinity
This service uses the most current methods for obtaining references to the brand
Can be in a few clicks:

Monitor social media in real time.
Monitor a billion sources in more than 60 languages.
Learn the most authoritative opinions about a brand or keyword.
Connect social accounts for mobile response.
Creation of actual reports and comparison of notifications.
Export data to PDF or CSV.
Teamwork with the team by exchanging alerts.
Work with a mobile device.

Team Mention it's lovely and best team

Mention is a good overall tool for measuring Share of Voice and tracking visibility.

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of Use and Affordability. For getting a quick and relatively accurate overall Share of Voice reading, Mention is a solid tool. It is affordable and provides the basic functionality a marketer needs to measure social media and online mentions.

Cons: Granularity in results and being able to track Share of Conversation is limited. Accessing history is limited, as it only tracks from the time you set up a stream search. Limited in key word functionality and Boolean searches until you upgrade and then it gets more expensive.

Overall: Good overall look at Share of Voice versus our competition. Affordablility.

Excellent product

Jul 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is really useful, and can be tailored to needs, as well as focusing on just what you want.

Very decent and nice looking

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The interface and the experience are really well crafted. The notifications kick in fast and you have easily access to info.

Cons: EXPENSIVE . :( It's really expensive compared to some free tools out there + sometimes if you have a bad source that has a lot of mentions ( unrelevant ones ) you can find yourself out of credit quickly

Great tool

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use, very good information, it has tools that improve your analysis, you can monitoring many topics.

Cons: I think it have to agregate text mining to content text analysis to identify trends, key words, many others aspects.

I love this program as it gives me a heads up of mentions that I would otherwise not be aware of

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great niche program as the internet is vast and to have a system that monitors for you is awesome. I was mentioned in a prestigious publication and was not aware till i got the mention.

Extensive data extraction from all sources

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customized Reporting features. Ability to include / exclude keywords. Sentiments analysis and influencers analysis

Cons: Not being able to cover regional languages like Hindi. Limited Ability to include ad hoc / additional sources for data extraction

Overall: Good cover of social media data

No trouble using this tools

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I think the Mention's best part is the range that the software can reach when we talk about monitoring

Cons: As I start to use the Mention less a mounth on the starter plan, I just miss one tools on this software, Its to export any file to excel, I already know that if I upgrade I ll be able to use that, but I would like to know how I could just to have access to export file .... but The Mention solve all my needs

Overall: I manage a crises in the social media, and see what the user, blogs and the news are talking about the brand and some related event

Very useful to track your brands online and what people are talking about it.

Jun 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quickly search the discussions and conversation about your brand, company or you and send it to you.

Overall: Tracking discussion, conversation, good and BD reviews about your brand.

owsome app

Jun 15, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: this is owsome app for social media & very easy to use one place to manage so many social media a/c.

Cons: tech support is very important for your app user. If he using your app & he facing any technical issue he resolved asap update your tech support.

Love it! Now, I'm always first one to know when someone talks about our app.

Jun 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I started using almost a year ago. Since then it's been part of my routine to check alerts. It's easy to use, provides daily notification and complex alerts.

Overall: Knowlegde of when people talk about our product. This way we can react faster.
I can't find anything. It simply does what is says it does. And I couldn't expect more than that.

Mention is the most affordable PR tracking tool you will find

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the accurate finding makes this product amazing! Mention has found every media mention for my company no matter how small. The pricing is also incredible.

Overall: Being able to track everywhere my company is seen is amazing and the pricing makes it even better.

Mention is a fantastic tool for tracking discussions of our company

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This automated service makes my life easier. It tells me where people are talking about my company online, giving me insight into audience attitudes about us and the opportunity to participate in the discussion if appropriate.

Cons: Since we have an unusual brand name (Notgrass), tracking mentions of our company is easy. If you have more complex tracking needs, Mention can become expensive.

Must-have tool for all brands

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Mention makes it extremely easy to know everything that is said about my brand and my competitors. I connected it to our slack which is very practical.

Cons: No big cons. In the slack integration I'd like to be able to filter our twitter mentions (too noisy).

As a one-man marketing team, I don't have time to be fiddling around & it's so easy to use!

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's really easy to use, the dashboard is clear and simple, and I can tell immediately where we're being mentioned online.

Cons: Difficult to say really. I haven't had any problems myself, but immediate alerts by email or an app would be great.

Great tool

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Gives us access to valuable info across the web. Helps keep track of postings. This has been very helpful.

Great Product

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I'm an author so I use it to track global references to my novels, and to my name. It has picked up references I'd have never known about.

Great Product!

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Good design, easy to use

Cons: Pity the mentions for the plan is too low.

Overall: Very easy to use and intuitive. The analytics dig straight into the most important aspects a business needs.

Mention helps you see your business grow!

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great service and UX

Cons: Too pricey to upgrade. We can also do alerts on google for free.

Overall: We love watching the mentions of Tilt365.com grow every day on Mention capture software. We started out with only a few a day and within a month it got us to focus spreading the word. Now we're up to hundreds a day.

Recommendations to other buyers: If it were less expensive, we would upgrade.

Mention Works Great

Mar 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: I am using the Mention alerts and they work great for our organization. Have used it for several years.

Solid tool yet easy to use--You'll love it.

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up campaigns, simple UI yet powerful tool. Serious app.

Cons: Not that many when I put my ego aside and don't mention the price for more than 5 campaigns.

Overall: Mention is the window not just into the minds but I believe hearts of the users involved in social media. It's the most intuitive interface I know to this day. Do your research--I did--and You'll find out. It's purpose is to filter out any 'dilettante' so the company can focus on real-interested users. That's my guess. If you know how to use data--Mention's gonna be the app to go to.

Recommendations to other buyers: Try it and decide for yioureslf.

Automatically save time from scouring the net for your mentions in one central location

Mar 20, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Sure a more technical person can scour all over the net for their mentions but if you want to save time and have them done automatically, pulled into a central location, Mention.com the way to go. Plus, they got the perfect domain that actually matches their core competence.

Does all the work for me :)

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple to set up and then it does all the work for you

Cons: I have not paid for plans yet so can't really give a comment on more than the free version so I would say that it is a little limited but I understand that this is to get more people to subscribe.

Overall: I have used mention for many years in my marketing role and have found that it is easy to use, simple to set up and best of all it does all the hard work for me!!

Recommendations to other buyers: Give it a try - you may be surprised at how well it works for you

What I liked or did not like about Mention

Mar 15, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: It served as a very good tool for monitoring different community channels from facebook, twitter to reddit. One platform and you are sorted.
I don't know how but it could be possible to make it more meaningful and intelligent platform so that it separates junk from meaningful content.

Like for example we can put the posts that seem more meaningful in one folder and keep other posts that could be junk in a separate folder so that any mention user can pick the first folder on priority and leave the second folder on lesser priority

Did not deal with customer support even once so don't know much abt it
Found it very easy to use.

Best insight!

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: UX, design, timing when it comes to delivering reports

Cons: -

Overall: I love Mention - it's easy to use, always on time with the most important mentions about our brand and what's also important - they don't spam with thousands of useless information.

Recommendations to other buyers: -

Great tool

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I used mention for years. easy to use and great usability. I used it daily and it is a very good tool.

Keep on top of social media

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It does what it should very well

Cons: Nothing

Overall: Mention does my searching of Twitter, Facebook, Instagram and others. I get straight forward alerts and jump to the results and appraise whether I'm interested or not. Brilliant service.

Best way to monitor Internet

Mar 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: One of the main features - seamless integrations with slack - enables to quickly respond to news and activities and assign people to it.

The best social media monitoring tool

Feb 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: best for monitoring social meida

Overall: Mention is the best tool for social media and online monitoring. We have tried many social monitoring tools but Mention has given us the best value for money and probably the most accurate alerts and information.

Mention is worth a mention!

Feb 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The ease of use!

Overall: The amount of information that Mention gleans from the interwebs for your company's benefit is incredible. A very capable tool to measure your brand's influence on the web.

Great Scrapper

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: this is the best tool so far tool for scrapping over internet and creating alertes. And there is a native mobile app

This is a very useful software

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The experience was very good. they give a trial of the service, and can test all feactures of the product.

Very Pleased!

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease

Cons: Nothing

Overall: I've been using Mention for some time and have nothing I dislike about the relationship. Thanks for a job well done.

Recommendations to other buyers: I'm very pleased with the software.

An awesome tool!

Feb 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Mention is pretty awesome and gets the job done in a few clicks. Easy to use, great customer support and really nice features.

A must-have in my tool box

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Mention is really a must-have in my tool box. I use it everyday, and it finds things that not even Google is able to find. I found gems using this tool and I would recommend it to everyone looking to buy a tool for social listening, social monitoring and simply to know who's talking about you.

enjoying the simplicity

Feb 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Though I never paid for Mention, I think it works well! I receive each week an email inviting me to connect to my page and I can see what's going on with the tags I asked to watch... simple and functional! As a photographer, it's a good tool to see where the internet is talking about you!

Totally LOVE Mention

Feb 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: We have tried many social monitoring tools but Mention has given us the best value for money and probably the most accurate alerts and information. The dashboards have been totally revamped over the last year or so. Totally recommend!

Amazing product. For (social) media monitoring - listening, your brand but also all competitors...

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease to use, mobile applications, exhaustive features

Overall: We use it to follow all the industry trends of our projects and their competitors.
We are always aware of everything and can manage the required actions to be taken very easily with different team members.

Mention saves you time!

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love being able to see where our name shows up in the media. It's a wonderful service and I would recommend it to anyone that likes to be on top of all their company's mentions.

Great experience

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Easy to use and a high ROI, its very user friendly and practical. Great features and functionality. Mention helped us with a complex social media listening project.

Very professional

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very professional platform for agencies and individuals.
Very useful tools, just need to minimize the plan of prices and tools upgrades

So far so excellent

Jan 25, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is friendly user but I need more time to play around to confirm my affirmation.

Cons: When you try to open a link showing a news sometimes is not clear but after you look for you will find it

Overall: I discovered Mention because of an article in a newspaper I since then I have tracked my company name in the news and it has been excellent I would like to continue using it because in the trial period you do not have enough time to see how is work I believe in the future with more experience I will confirm so far so excellent.
Thanks

Recommendations to other buyers: So far so excellent

What's not to like, really

Jan 25, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Comments: Cannot comment on customer service because I have never had to contact them. I guess that says enough about the product itself. Helps me keep an eye on my brand and how my links are growing. I write a blog and sometimes get huge traffic, it's great to see who's sharing what and what exposure your brand i getting. It's a great way to then be able to interact with the found sources, for example liking their post as your brand, retweeting them or giving them a heart. It helps viewers stay engaged when they know that you have noticed them. It's good.

Pleased with my subscription

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's efficient and finds content that Google Alerts misses.

Cons: A UI suggestion I made has not been implemented. Granted, it's just from one user, but it's a minor nuisance daily.

Overall: Mention has become a "must" for our social media monitoring, but the service goes beyond social media and captures more data on my brand and those that I track than Google Alerts does. I'm also pleased with the interactions I've had with my account managers and their occasional offers to do a screenshare tutorial.

Recommendations to other buyers: It works and is well priced. I may switch to an annual subscription to save money.

Mention is great

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using mention for a few years and they find references to our business that I often miss.

Best in the business

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Every single thing including reporting is off the charts about Mention

Cons: Absolutely none

Overall: Mention covered a trade show for us and they covered everything we needed. The best feature about this product is the fact you can engage with people through the site. Five out of Five from us.

Recommendations to other buyers: Nope. Love what it does.

Great solution by discover what happen

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: I use Mention in several services, is a really huge solution by know in time what happen about our brands, about the services and know how the people compare your brand, products, and services

Easy to use media monitoring software

Jan 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Easy and intuitive

Cons: Pricing plans step up rapidly depedning on features

Overall: I've used Mention off and on for a couple of years and just recently upgraded from the entry level package to one of the paid plans. It is easy and intuitive to use and customer support has been great. Start with the free plan and upgrade when you need to :)

Great tool

Jan 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very handy marketing tool that picks up good information and reliably gives us good content to follow and share

Social eyes

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great platform, keeps an eye out for great content across so many sites. Needs to be set up well but when it is it does all the hard work for you.

Good for marketing reach monitoring

Jan 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using Mention for about 5 years to help monitor and report on our marketing reach. It is simple to use and very effective and generally picks up most of our mentions across the web.

This service is a must

Jan 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Found Mentions extremenly useful to track brand mentions for a number of business I've been developing. Always in my top10 services

Just a must have!

Jan 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: When you communicate online you need a listening tool... Great value for money. For me one of the little tabs that are pinned to my browser. :)

Had to "Mention" this awesome service

Dec 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: In all seriousness, I wish I had started using this earlier. A little bit of a learning curve but super helpful.

It's a great app to try

Dec 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The system works well. Easy to use UI.

Cons: Integration with Slack still takes a long time to load.

Overall: I've tried for many social listening applications. I have much bad experience about these till I found Mention. It's a great app with easy UI to use. The system is on 24/24. The small disadvantage is Slack integration, which takes a long time to load. I really enjoy using it.

Great Product

Dec 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I have been using Mention for last six months and it's awesome. The best part is the ease of use. With a nice and intuitive UI, you can get to know where your company is getting mentioned and also use this info for link building.

Best Tracking Software

Dec 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great product and very simple to use. It has the ability to learn what is good content you are monitoring and what is not. Makes life much easier.

Best tool for brand online monitoring!

Dec 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: I was falling in love with Mention I guess at first sight, when I was checking a tool for personal branding online.
Then when I started my new job I had no doubt at which program I should have implemented onto marcoms company strategies.
Keep on rocking guys! I am expecting more and more features!
Enrica

The Easiest Way To Monitor Your Brand Online

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Mention provides a robust and useful social listening tool dashboard that is great for monitoring keywords and brand mentions across the Internet.

Awesome, effective and very practical

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: I am using Mention to monitor reputation for the companies that i work for, but also for me as a professional and blogger. Results are efficient, effective, immediate and accurate. Awesome tool.

Great tool for monitoring mentions

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: All good. I like the Slack integration and the ability to monitor competitor brand names. Good data analysis charts too.

Useful, background campaign monitoring tool

Dec 13, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Useful, time-saving, easy to set-up and manage, good free package.

Cons: If your company has a generic name or you need to use semi-generic search terms, allow for not relevant results.

Overall: We use to monitor PR and marketing campaign effectiveness; gives useful data that saves us time and effort sourcing and monitoring this data across the internet.

Captures most mentions

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use (one click to link)

Cons: Price of better packages

Overall: It's a great software. I compared it to a similar product and I'm quite happy with it. Some features are better, some are worse. The price, however, is too expensive for a small family business like ours. We'll go for a competitor because we have a better deal and won't compromise so much on the quality of outputs.

Perfect for PR Professionals!

Dec 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, small plan is inexpensive.

Cons: I would love a larger plan if price allowed.

Overall: This is a one-stop shop for tracking press through all categories. Essentially this is a job that used to take hours and is condensed into one or two emails. Genius.

One of the most easy-to-use and efficient means of monitoring your web-presence

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've tried Mention for a month, and I'm absolutely satisfied - it's a great way to monitor the publications mentioning your company both in social and traditional media. It really helps you to understand your web-presence better.

Really good tool for monitoring

Dec 02, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I'm using mention.com past few years to monitor the web for mentions of my products. Works really well would recommend mention.com to everyone.

Very useful soft

Dec 01, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: So far I only used the free version, but it's nice to see how it catches the words you're looking for! It gives you a good look around of the web.

despite the price, a great tool!

Nov 30, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: focused on monitoring your online presence, mention gives everything you may need. Interface is pretty intuitive and easy to use.

Useful Tool

Nov 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Completely painless. Always on.

Cons: Does not bring me coffee.

Overall: This tool does a lot of work for me. I do not have to scour the web to find all the places I have been mentioned. This tool does it for me.
Worried about your reputation online? Get this tool and let it track that for you.
Want to gain online visibility? Let this tool tell you where you can be found online.
I love it and could not do my job without it.

Mention is a great solution

Nov 23, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: I needed a way to monitor a situation on twitter where my company provided a service for a customer that the customer sold to a third party. Mention was perfect!

Great tool, using it for last few years

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I'm using mention for last few years and can tell it's great tool. Only "problem" could be that if you makes your search too wide, it finds a lot and get your quota down very quickly. It's a little bit tricky, but after a few tests you can use it very well.

Easy, simple, fun, effective. Overall, a great user experience.

Nov 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: There is a ton of bad software out there. Mention is the exception. They make media and social monitoring easy, effective, and painless. Their search results are top notch - more comprehensive than competitors for a better price tag. Plus, the UX is really nice, the mobile app is amazing, and the brand has a "fun" feeling. I get a kick out of clicking "monitor the interwebs" every time. Keep up the great work!

Mention always gives me every social media interaction.

Nov 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that it's not too spammy. The free version delivers an email once a day about who replied or used my hashtag.

Cons: It could be completely free :D Just kidding, they deserve to be paid!

Overall: Across the internet, mention delivers me an email once a day to let me know who is saying what about my brand and my personal account. Allows me to like, share and interact with every mention that comes about!

Recommendations to other buyers: Use it FOR FREE!

Comprehensive Community Engagement Tool

Nov 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It makes management of my social networks easier, less time involved.

Cons: Be sure to select the right frequency of "notifications" or you might overwhelmed by the updates. Your choice.

Overall: Mention is a wonderfully complex community engagement tool that allows you to complete many functional tasks that were likely separate streams of "work" for people in the past. There are several features that allow you to better engage with your community. There is also a nice high level analytics report tool to assess your metrics. There is also a great opportunity to customize messaging to your audience. Several of their filters help you keep an eye on performance within your network. Who's following, Who's not, Who's engaging with you. Give it a try !

Recommendations to other buyers: Mention provides good stimulus for managing engagement of your community.

Very interesting

Nov 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Good to know who is talking to you on the web !
Sometimes, I miss the article so it's great.
I'm using the free version right now, maybe I'll switch

mention is great, and somehow very different than Google

Nov 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have a great plan with mention

Cons: I might have to upgrade someday.

Overall: mention allows me to big brother the interwebs. it's essential for getting in touch with customers were talking about my product. This may even affect the bottom line, but who would know?

Recommendations to other buyers: talkwalker is good too

A Mention about Mention

Nov 11, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Ok so, I tried it. And I absolutely fell in love with the easy to understand and super information-packed dashboard.

With just a little background reading I was getting quality insights, not only about my pages and posts, but my competitors as well!

Do you even know what one can do with all that intel?? Talk about informed decisions!

By law, I would have to tell you if this was a paid review...

¡¿Guess what?!

IT IS NOT!

Seriously folks, if you have a website, get Mention! Tell 'em that TheDailyKickstand sent ya.

Useful monitoring tool

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use

Overall: Mention is a useful monitoring tool and easy to use. I tested it for an article about growth hacking and can recommend it. You just create alerts as you do with Google Alerts, get automatic e-mails with mentions of your keywords and you can download a report. I did not need the customer support, but have made good experiences with Mention on Twitter regarding interactions.

Mention is fantastic!

Nov 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I never miss a mention of our company anywhere...from social media to the most obscure web page. I also love tracking our competitors. Dashboard is intuitive and easy. Great product!

Don't mention it if you don't want mention to find it

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: knowledge

Cons: none

Overall: It's an ongoing experience and so far it's been great. We have been able to hug our haters and praise our fans.

Recommendations to other buyers: it would be nice if the free trial lasted forever. JK

Good service

Oct 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I like it. Useful for me. We are working on outsourcing service (http://nccsoft.vn), this tool help us in grow up business.

Mention - Easiest Media Monitoring

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user-friendly!

Overall: Mention is the most cost-effective and user-friendly media monitor to use. You can be secure in the knowledge that you will not miss any post about your organisation or other organisations that you are monitoring. I highly recommend this program to anyone who needs media monitoring.

Mention is definitely worth your time

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: easy to use and simple to navigate, with desktop and mobile.

Cons: As I am in Australia, getting the team in the right time zone is a bit tough, but they are pretty good over the email

Overall: I didn't need a service that could post direct to social platforms, what I needed was to be notified in real time of any mentions of my brand and dedicated key words, good or bad from those platforms! Mention is hitting the mark across the board. With desktop and mobile, I can find and manage all of my brand comments, mentions, tags, news and hashtags in one place with minimal fuss and in real time -- what more could you want. If you need to know when and where people are talking about you or your brand ... make sure you give mention a go.

Recommendations to other buyers: Worth giving it a try, especially if you have a crisis that needs to be managed and your brand needs to be aware 24/7