# Page 3 | Mention Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Mention the right Social Media Marketing solution for you? Explore 288 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149705/Mention/reviews --- Mention 4.7 (288) [View alternatives](https://www.capterra.com/p/149705/Mention/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Mention ## Showing most helpful reviews Showing 51-75 of 288 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VI Victor I. Used the software for: 2+ years ### "Love Mention!" May 7, 2018 5.0 Pros You cant catch everything that's happening on the Internet around your brand. This is what's Menion for. It helps you find fresh mentions and discussions of the topics you're interested in, so you're always updated on the most recent development. Cons It might have been a little more precise. While Mention is really great, it's best to combine it with some other similar app. Review Source VR Verified Reviewer Co-Founder and CEO Mental Health Care Used the software for: 2+ years ### "Great tool" May 10, 2018 4.0 Pros I love how Mention scraps the web for mentions, tweets, news, etc. about your company and delivers it daily. I made a lot of personal connections with people who tweeted about us and I would have never known otherwise Cons A lot of times there are wrong tweets delivered to my email daily. especially if there's a similarity in names, I'm not sure how it can be fixed though. Review Source Marius V. Used the software for: 1-2 years ### "This is an app that is just as essential as a bank account is to a business." July 20, 2016 5.0 This is an essential tool in any business of any size that has an online presence and wants to monitor their digital marketing. The best value is in its "early warning" application to lets you manage your online brand reputation. Pros I do not know what magic crawlers or algorithms they use. But it WORKS and it is accurate. Note though that I can not rate their customer support as I have never needed to use it. Yes they are just that good. Cons The free version is limited, but still well worth it for a growing business. Review Source Ángel Enrique M. Comunicaciones y Redes Sociales Research Used the software for: 2+ years ### "If you work with Social Media and brand awarness then you need Mention " August 8, 2019 5.0 I have managed all the brand awarness of the companies I've worked for the easiest way. Pros This is a must have tool, you can monitor 24/7 what people is saying about your brand. An excellent tool to attend any brand crisis just in the right time Cons Full features may be pretty expensive for small bussiness, still, it worth it Review Source Sam G. Digital Marketing Manager Internet Used the software for: Less than 6 months ### "I must have for any brand" July 9, 2015 5.0 Mention is a tool that I use every day - it's one of the first things that I open. It allows me to track any mention of my brand, so that I can respond accordingly and be aware of everything that's being said about my brand, good or bad. Each mention in the list is given a score as well as a flagging system to help me prioritise which ones require speedy attention. I get regular notifications when new mentions come in, so I never miss a thing! The tool also allows me to mark any mentions that I want to mark as irrelevant or block completely, and the filter can be great when you want to focus on a single channel, such as Twitter. Mention is great value for money, and while there are other tools out there that provide a similar service, I find Mention to be the best that I've tried! Pros Allows you see all mentions of your brand, or any other keywords or phrases that you want to track Great value for money Easy to filter mentions to focus on one channel at a time Shows each mention as it appears on the referring page Review Source Response from Mention October 8, 2015 Thank you so much for the nice review. Really appreciate you sharing how easy you find to filter mentions and identify the ones that need immediate attention. IB Iván B. Gerente de Marketing Digital Marketing and Advertising Used the software for: 1-2 years ### "Versatile and complete tool to know the mentions" December 10, 2019 5.0 For many years it is important to know what is said online before creating and publishing your content on social networks. In this case mention is one of the best tools not only to know the mentions of the brand, it also allows to know the mentions by each social networks Pros You know the mentions for each social network. Separately, determining the quality of each mention, with a scale Cons the reports that arrive to the email must arrive at the moment and with other metrics. Including a thematic reports would be great Review Source ML Margarita L. Blogger, Founder, Autor Used the software for: 2+ years ### "Infinity Functionality software " September 21, 2017 5.0 Pros For brands legends startups writers stars successful businesses growing campaigns creators those, who love Mention Infinity constructive opportunities for campaigns to promote a startups, projects or a legendary brands. You can characterize the service as accessibility, mobility, infinity This service uses the most current methods for obtaining references to the brand Can be in a few clicks: Monitor social media in real time. Monitor a billion sources in more than 60 languages. Learn the most authoritative opinions about a brand or keyword. Connect social accounts for mobile response. Creation of actual reports and comparison of notifications. Export data to PDF or CSV. Teamwork with the team by exchanging alerts. Work with a mobile device. Team Mention it's lovely and best team Review Source Hermann A. Support client International Trade and Development Used the software for: I used a free trial ### "Logiciel de renseignements " October 26, 2023 5.0 Pros Mention est très efficace en terme d'Arlette , grâce à ce logiciel on suit tout les renseignements même celui de ses concurrents. Cons C'est un logiciel très spécial, j'adore. Review Source RC Ruth C. Product Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "Easy to use brand monitoring tool for social media and the web" October 19, 2018 4.0 Pros I really like that you can integrate this with Slack. It makes it easy to keep on top of brand mentions as soon as they come in. It's also really helpful that you can get a summary at the end of each day to tell you how many mentions you got and how many were positive / negative. You can also log in and tell it if something is positive or negative to help make your results more reliable. Cons There's not too much to dislike really. Admittedly you can get most of this data manually if you searched for it yourself rather than paying for it, but this tool really does help you to save time. Review Source Akou Kafui A. Gestionnaire Commercial Real Estate Used the software for: I used a free trial ### "Logiciel de media social " October 26, 2023 5.0 Pros C’est le meilleur produit de média social et de marketing très intéressant et simple à utiliser pour toucher plus de clients. Je le recommande Cons C’est un top produit de marketing très professionnel. Je n’ ai pas eu un problème avec Mention Review Source VR Verified Reviewer Strategic Account Manager Internet Used the software for: Less than 6 months ### "Great price for low budget / low priority social media tracking and analysis" April 9, 2018 3.0 Low cost access to social content by keyword search Pros The price! Even a college student could afford to pay for their smaller plans out of pocket. They do a good job returning results for distinct keywords ("Grindr" is uniquely spelled with few other off topic themes, "Apple" would require extra care to differentiate between the computer company and the fruit) with some support for more advanced / complex boolean queries. Analytics engine is basic but very good for the price Cons You get what you pay for! While there is a huge need to fill for low cost / low priority social media analysis, this is not the tool for anyone with a serious business need to access / analyze this data although it could be a good starting point for testing purposes, even for large-brand employees. Expect some incompleteness in the data they return, below market analytical horsepower and lingering hunger to dive deeper, most likely with a new vendor. Review Source ES Elle S. Owner Used the software for: 2+ years ### "Not effective in monitoring media.." July 13, 2018 2.0 Pros Well, I do receive timely and regular notifications from this platform. It also provide a score out of a 100 as to the strength of the source. Cons The intelligence provided by this platform is sadly flawed, as it tends to report on any names similar to my brand, and cannot distinguish the phrase match to my brand. It perhaps needs some AI to provide more accurate social listening. Equally, it misses noise about my brand across social platforms. Review Source AC Ann C. Marketing Director Computer Software Used the software for: 1-2 years ### "Mention is a good overall tool for measuring Share of Voice and tracking visibility." September 6, 2017 5.0 Good overall look at Share of Voice versus our competition. Affordablility. Pros Ease of Use and Affordability. For getting a quick and relatively accurate overall Share of Voice reading, Mention is a solid tool. It is affordable and provides the basic functionality a marketer needs to measure social media and online mentions. Cons Granularity in results and being able to track Share of Conversation is limited. Accessing history is limited, as it only tracks from the time you set up a stream search. Limited in key word functionality and Boolean searches until you upgrade and then it gets more expensive. Review Source VR Verified Reviewer Application Security Expert Information Technology and Services Used the software for: 1-2 years ### "Solid mentions tracker" April 11, 2020 5.0 It's a good tool to keep track of company mentions online. Pros Mention does its main purpose well. It can accurately keep track of company mentions across different online channels and the interface is well organized. Cons Comparing Mention's results with other tools, it seems to sometimes fail to track some important mentions across social media. Review Source Soumya Ranjan S. Business analyst Health, Wellness and Fitness Used the software for: 6-12 months ### "Understand your audience perception" June 6, 2021 5.0 Pros It helps you listen to your audience perception through social listening. Its a cloud based solution so no issue of installing, maintaining server Cons I didn't come across any disadvantage of it yet Review Source Estelle E. Responsable de vente Apparel & Fashion Used the software for: I used a free trial ### "Le meilleur pour surveiller votre marque " October 29, 2023 5.0 Pros Ce logiciel est un bon produit de gestion des médias sociaux et facilement accessible aux clients. Je le recommande fortement. Cons Mention est une bonne solution que j’apprécie énormément mais juste que la version gratuite est limitée et ne permet d’en profiter correctement. Review Source SMC Stephanie M. C. Social Media Producer Education Management Used the software for: 6-12 months ### "Listen in listenin' with Mention" March 31, 2016 4.0 We've used Mention for quite a while now and it helps me stay on top of our social listening more than any other software app that I use. When I first joined the team, I was onboarded nicely by Mention and got up-to-speed on using the product quickly. We've overhauled other systems, but not this one! Pros \-The workflow is simple and easy to learn. Also keeps you organized while displaying all the mentions you need to see. -Good for collaborating and helps stay on top of the customer experience. -The first thing I check when I get into the office and the last thing I do before I leave, which keeps us in the pulse of our audience. Cons \-The icons for actions you can take on a mention are not as intuitive (although improved from when I first started using it) and you'd expect, which causes some confusion. -The influencer dashboard could also be more robust. -Delayed refresh isn't the best for real-time events, but does eventually catch up. Review Source LD Laurent D. Founder Public Relations and Communications Used the software for: 2+ years ### "Easy, intuitive and scalable" November 26, 2019 5.0 I started using mention a few years ago for one of my tech client and it s been very useful to track down coverages and be informed on tweets for example, identify influencers.. Pros Mention is a fast easy solution accessible to the least skilled operational. It offers a complete comprehensive look at all the mention of your brands on media, social networks. You can exclude wrong entries, bad sources and trains the tools to get better and better Cons It can sometimes be difficult to go through too many results but that s the case with most of the solutions on the market Review Source VR Verified Reviewer CEO Entertainment Used the software for: 1-2 years ### "Very good tool to be updated on your brand online" February 16, 2018 5.0 Pros Nice to try with the free version. Manage to find information not otherwise available via Google Allerts Cons Premium version is pretty expensive. For us the standard version worked well though to get the major updates. We will consider to upgrade once reached sufficient growth. Review Source Andrea B. CEO Information Technology and Services Used the software for: 2+ years ### "Easy and helpful to reach your goal" September 18, 2019 5.0 Pros Super easy to setup and to manage. A lot of features in basic account. Cons Miss possibility to connect with other tools Review Source VR Verified Reviewer Coordinator Entertainment Used the software for: 6-12 months ### "Mention Review " July 18, 2019 5.0 Great way to keep track of your brand and build awareness. Pros Very easy to use, simple way to track how your brand is doing. Quick to set up, being able to link your social media accounts is a huge plus as well. Great analytics, helps with building your brand by targeting who is already discussing it. Cons Can miss the occasional article and now and then, and you can only view mentions from when you sign up onwards, not in the past. Review Source JM Jennifer M. Director of Digital Marketing Marketing and Advertising Used the software for: 2+ years ### "Useful Tool" November 23, 2016 5.0 This tool does a lot of work for me. I do not have to scour the web to find all the places I have been mentioned. This tool does it for me. Worried about your reputation online? Get this tool and let it track that for you. Want to gain online visibility? Let this tool tell you where you can be found online. I love it and could not do my job without it. Pros Completely painless. Always on. Cons Does not bring me coffee. Review Source ES Emirhan S. Music Music Used the software for: 6-12 months ### "Mention is cool" June 19, 2022 4.0 Pros It is very successful, although it has shortcomings, it has an affordable price Cons I don't think you have presented enough analytical data. Review Source Brendon C. Apparel & Fashion Used the software for: 6-12 months ### "Start Here for social monitoring" November 5, 2015 5.0 In a previous job I spent a lot of time evaluating and testing social monitoring tools. There are some great ones out there for a lot of different use cases. If you are new to these tools I recommend starting with Mention, it's quick easy and really straightforward. A lot of the other tools are not. You can also create one alert for free so there is no risk. Pros I love the daily email update that doesn't require me to remember to check into the tool everyday. I want a tool that helps me out and doesn't add to my workload. Review Source JC Jonathan C. founder Management Consulting Used the software for: 2+ years ### "good software to get started on social listening" September 16, 2022 3.0 Pros very easy to setup . Good alerting module Straightforward dashboards . Cons works very well for basic usecases, may be limited for more advanced scenarios Alternatives considered [Onclusive Social](https://www.capterra.com/p/221928/Digimind/)[Talkwalker](https://www.capterra.com/p/161487/Talkwalker/) Review Source Similar Products Featured ## Related categories [Social Listening Tools](https://www.capterra.com/social-listening-tools-software/)[Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/)[Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.