# Page 4 | Mention Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Mention the right Social Media Marketing solution for you? Explore 288 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149705/Mention/reviews --- Mention 4.7 (288) [View alternatives](https://www.capterra.com/p/149705/Mention/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Mention ## Showing most helpful reviews Showing 76-100 of 288 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AP Anastasia P. Director of Product Management Information Technology and Services Used the software for: 6-12 months ### "Monitoring service" February 10, 2021 4.0 It can be a helpful tool for Marketing since it is a great way to track, for example, your brand mentions or your service/goods mentions. Pros I use Mention as a monitoring service. It is easy to review email alerts, easy to use dashboards. It has a friendly interface and simple navigation. Cons Price is too high in my opinion. Third-party integration seems to be not so easy. Has limitations about some social networks. Review Source selena P. Corporate Communications Point Person Consumer Electronics Used the software for: 6-12 months ### " A no-fuss communication helper!" January 18, 2016 5.0 Ideal solution for a small gadget-startup such as Vitastiq that needs all the help it can get in the media and communications field. We are not a fully-staffed company as of yet and having a tool that informs us about the attention our 'vitamin and mineral status check gadget' gets all over the social media has let us measure our reach and not miss a message from a user or opportunity to say thank you to our supporters. Pros Easy to use, simply yet amazingly organized; truly helpful and kind customer support. Review Source Jenny M. Freelance Content Writer Information Technology and Services Used the software for: I used a free trial ### "Great tool to monitor your brand across the Internet" December 31, 2018 5.0 Great tool to monitor your brand and keep track of your reputation online. Also enables us to respond to mentions in a timely fashion. Pros This offers a simple way to track where your brand name is being mentioned – so you don't have to keep Googling yourself to find out. Whenever someone does talk about your brand, Mention sends you an email so you can follow up. You can also check the dashboard to get quick daily digest of your mentions and decide how to handle them. Flagging spam or irrelevant mentions has been particularly helpful. Cons UI could be optimized more for easier scanning and better navigation on smaller screens. The price is also a bit steep for small businesses but there is a free account you can use if you're just a small company and don't need anything too advanced. Review Source Andrea S. Director Used the software for: 2+ years ### "Fantastic tool for researching brands or keywords." February 11, 2018 5.0 Easy to track keyword mentions and collate data for my class. Pros Used it to track conversation around certain keywords for a class I was giving. It was extremely useful in supplying data that I could use in class to demonstrate what sort of conversations were happening around the topic. Cons It took me a while to work out how to delete notifications. Also, you can't research past history. It is quite expensive for a paid version. Review Source Manal I. Demonstrater / Clinical Tutor Higher Education Used the software for: I used a free trial ### "Keep a track of your brand and competition " November 14, 2018 5.0 I enjoyed using this, it actually has a fast learning curve and fulfills all needs when you are keeping track of your growing brand. If you are ready to throw a few bucks in this can be the best brand for you. Pros I am able to know who is talking of my brand, get email notifications (Which is not up to the expectations but still good). It also gives you an understanding of the competitive brands and what are they up to. You could actually feed in your tags, key words and it would be able to get you the right brands you have to keep an eye on. Cons I used the trial version for some time, since mine is a small home-business brand which is still on growth upgrading is too costly in my view. There is nothing else that I am particularly complaining about this software. Review Source YG Yasmine G. CMO Marketing and Advertising Used the software for: 1-2 years ### "Must-have tool for all brands" May 30, 2017 5.0 Pros Mention makes it extremely easy to know everything that is said about my brand and my competitors. I connected it to our slack which is very practical. Cons No big cons. In the slack integration I'd like to be able to filter our twitter mentions (too noisy). Review Source IB Irene B. Communications Consultant Marketing and Advertising Used the software for: 6-12 months ### "All the publications you want in one place" November 20, 2019 5.0 I use Mention every day fro media monitoring. We apply the filters that we need and this allows to get alerts on the news that are important for our business. I still can't believe we have information from different websites and Social Media platforms in just one place. Pros Mention is very easy to use and pretty effective. Cons That yo have a limit of publications that sometimes finishes fast. Reason for choosing Mention Mention was previously used by my workers and they recommended to me. Review Source DM Dave M. COO Financial Services Used the software for: 2+ years ### "Easy to use media monitoring software" January 17, 2017 4.0 I've used Mention off and on for a couple of years and just recently upgraded from the entry level package to one of the paid plans. It is easy and intuitive to use and customer support has been great. Start with the free plan and upgrade when you need to :) Pros Easy and intuitive Cons Pricing plans step up rapidly depedning on features Review Source PB Pam B. Founder Research Used the software for: 2+ years ### "Mention helps you see your business grow!" April 5, 2017 5.0 We love watching the mentions of Tilt365.com grow every day on Mention capture software. We started out with only a few a day and within a month it got us to focus spreading the word. Now we're up to hundreds a day. Pros Great service and UX Cons Too pricey to upgrade. We can also do alerts on google for free. Review Source JN John N. Advertising Manager Used the software for: 2+ years ### "Mention is a fantastic tool for tracking discussions of our company" June 1, 2017 5.0 Pros This automated service makes my life easier. It tells me where people are talking about my company online, giving me insight into audience attitudes about us and the opportunity to participate in the discussion if appropriate. Cons Since we have an unusual brand name (Notgrass), tracking mentions of our company is easy. If you have more complex tracking needs, Mention can become expensive. Review Source MD Mike D. Operations Consumer Goods Used the software for: 2+ years ### "Super helpful for a company small or large!" October 31, 2018 4.0 It has really help us interact with our customers and fans all over the internet! Mention saved us many many hours of work! Pros We used mention when we were much smaller and it was extremely helpful to easily access all of your mentions online. We use it for social media mainly and it's so much easier than manually finding them to reply to consumers! Cons Nothing to not like, except we stopped using it a few times when we were smaller due to the price. Review Source DC Debbie C. CMO Consumer Goods Used the software for: 1-2 years ### "Totally LOVE Mention" February 4, 2017 5.0 We have tried many social monitoring tools but Mention has given us the best value for money and probably the most accurate alerts and information. The dashboards have been totally revamped over the last year or so. Totally recommend! Review Source QN Quentin N. cofounder Information Technology and Services Used the software for: 2+ years ### "Amazing product. For (social) media monitoring - listening, your brand but also all competitors... " February 2, 2017 5.0 We use it to follow all the industry trends of our projects and their competitors. We are always aware of everything and can manage the required actions to be taken very easily with different team members. Pros Ease to use, mobile applications, exhaustive features Review Source JG Jérémy G. Chef de Projet Internet Used the software for: 2+ years ### "Suivre les tendances facilement " November 5, 2022 5.0 Pros Mention vous permet de suivre les tendances sur les réseaux sociaux, d'écouter ce qui se dit sur telle ou telle marque et différents mots-clés, permettant d'être proactif en tant que marque sur les réseaux et ainsi mieux gérer son image. Cons On pourra reprocher parfois un manque de lisibilité dans l'interface de l'application. Review Source LuAnn B. Used the software for: Less than 6 months ### "Huge Help for Social Media" April 13, 2016 5.0 I review books on my blog and belong to several 'retweet' groups. So I get numerous emails notifying me of someone @mentioning me. Of course, I want to send them a thank you, or thumbs up. If I have 50 a day, I can go through each individual email...OR...I can find all the mention on, well, Mention! This app saves me a tremendous lot of time! And it's not just for Twitter; you can link up most all the big social media sites. Pros I appreciate the free plan option, which is what I use, as my presence is still relatively small. There are also upgrade options that allow for multiple users on one account and all sorts of goodies. When my reach grows bigger, I will definitely be upgrading. Cons I can't think of a thing, but have to use at least 20 characters. :p Review Source Colleen M. Principal, Owner Public Relations and Communications Used the software for: 2+ years ### "null" June 29, 2016 5.0 Review Source Erik R. Co-Owner + Videographer Used the software for: I used a free trial ### "Mention is potentially great for PR firms, but not for small business owners." June 15, 2018 4.0 Pros The platform was extremely easy to use and the UX was simple and straightforward. Besides that, I'm not sure the platform has a lot to offer for small business owners. Listening software seems so out of date when there are plenty of others out there who can do the same job and more. Cons Pricing is a problem. The entry monthly cost which gets you 2 basic alerts, 3,000 mentions, and 1 user. The entire reason to purchase this software is so that you are alerted when someone says something amazing, or something horrible about your brand. So, for Mention to offer their entry product so little, was not a valuable enough offer for me to continue with it. Review Source Conor P. Brand Marketing Manager Food Production Used the software for: 1-2 years ### "Best Monitoring Platform" June 7, 2016 5.0 Mention has been incredible. For a company like ours we have limited resources and thus a very small social team. Mention really allows me and my team members to maximize our time on social. Review Source NB Norman B. librarian Education Management Used the software for: 2+ years ### "Keep on top of social media" March 6, 2017 5.0 Mention does my searching of Twitter, Facebook, Instagram and others. I get straight forward alerts and jump to the results and appraise whether I'm interested or not. Brilliant service. Pros It does what it should very well Cons Nothing Review Source CK Cédric K. Marketing and communication officer Banking Used the software for: 1-2 years ### "Mention review" December 2, 2022 5.0 Pros It is easy to use and configure simple and understandable dashboard I use it quite frequently and very interesting and entertaining Cons No drawbacks to report since I started using it Review Source KR Korvi R. Founder Non-Profit Organization Management Used the software for: 2+ years ### "Very useful to track your brands online and what people are talking about it." June 24, 2017 5.0 Tracking discussion, conversation, good and BD reviews about your brand. Pros Quickly search the discussions and conversation about your brand, company or you and send it to you. Review Source SD Sabine D. Partner Manager Music Used the software for: 1-2 years ### "Useful, background campaign monitoring tool" December 13, 2016 3.0 We use to monitor PR and marketing campaign effectiveness; gives useful data that saves us time and effort sourcing and monitoring this data across the internet. Pros Useful, time-saving, easy to set-up and manage, good free package. Cons If your company has a generic name or you need to use semi-generic search terms, allow for not relevant results. Review Source SC Susan C. Marketin Director Education Management Used the software for: 1-2 years ### "Very Pleased!" February 17, 2017 5.0 I've been using Mention for some time and have nothing I dislike about the relationship. Thanks for a job well done. Pros Ease Cons Nothing Review Source LL Lara L. Marketing Food & Beverages Used the software for: 2+ years ### "Brilliant marketing tool" September 13, 2019 5.0 It’s helpful to know when Greenwich Pantry is mentioned online. We are better able to keep track of of partner activities. Pros Easy to navigate. No expertise required. Cons This software is very useful. There are no obvious concerns. It mostly does what we need it to do which is simply to get alerts when Greenwich Pantry is mentioned. The rating system could better. Review Source Faiz S. Brand Content Manager Information Technology and Services Used the software for: 6-12 months ### "Decent platform for tracking web montions" January 16, 2019 3.0 Pros Tracking of mentions, especially after PR coverages, is easier with this software. Cons Needs more detailed analytics within the software to track the total reach of each coverage or positive brand mentions after an event. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.