# Page 5 | Mention Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Mention the right Social Media Marketing solution for you? Explore 288 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149705/Mention/reviews --- Mention 4.7 (288) [View alternatives](https://www.capterra.com/p/149705/Mention/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Mention ## Showing most helpful reviews Showing 101-125 of 288 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KJ Kate J. Growth Manager Computer Software Used the software for: 1-2 years ### "Brand mention monitoring on autopilot. " August 6, 2019 5.0 Smooth, powerful and helpful. Pros We use mention to send Slack messages whenever someone mentions our brand or website online. This effortless way of keeping tabs on who we should say thank you to, or to monitor the success and activity of marketing campaigns really helps us stay on top of things. Cons Can't think of anything negative to say! If you want more powerful options, you do have to pay but even the free options are super helpful. Review Source Jennifer R. Vice President Non-Profit Organization Management Used the software for: I used a free trial ### "A great way to know who's talking about you online" December 1, 2015 4.0 I was told about Mention by a vendor of mine when I was in a meeting with them. They have been using Mention for a while and seeing how easy it is to use, I figured let me at least try it. I was so glad I did - I had no idea some people were talking about me - we have been watching the mentions on Twitter, Facebook, etc. and have a Google Alert triggered to let us know whenever a mention of our company or brand is mentioned, but Mention finds things others don't! It really is a great tool to be able to follow the keywords or brands you need to watch. Pros Ease of use and ability to try the program out with one keyword for free in the beginning to see if it works for you. Cons None that I have found yet. Review Source VMN Vu Mark N. Marketing Manager Internet Used the software for: 6-12 months ### "Pleased with my subscription" January 24, 2017 5.0 Mention has become a "must" for our social media monitoring, but the service goes beyond social media and captures more data on my brand and those that I track than Google Alerts does. I'm also pleased with the interactions I've had with my account managers and their occasional offers to do a screenshare tutorial. Pros It's efficient and finds content that Google Alerts misses. Cons A UI suggestion I made has not been implemented. Granted, it's just from one user, but it's a minor nuisance daily. Review Source VR Verified Reviewer Head of Marketing Internet Used the software for: Less than 6 months ### "A good tool for never missing a mention of your brand" April 3, 2019 4.0 Pros Easy to set up and use, catches even unlinked mentions. Cons Sometimes shows false mentions catching words in the middle or at the end of the sentence, when they simply mean normal words. Review Source IH Ian H. Consultant Security and Investigations Used the software for: 2+ years ### "Excellent product" July 14, 2017 5.0 Pros The software is really useful, and can be tailored to needs, as well as focusing on just what you want. Review Source VR Verified Reviewer Musician Used the software for: 2+ years ### "A good way to keep track of what's being said about your brand" May 1, 2018 4.0 Pros Being able to see posts about my business through blogs, websites and social networking sites in one place. Cons Needs to be used along with Google Alerts, it seems. Hard to find one tool that really catches everything. Review Source DV Danielle V. PR & Community Manager Marketing and Advertising Used the software for: 1-2 years ### "Mention is the most affordable PR tracking tool you will find" June 7, 2017 5.0 Being able to track everywhere my company is seen is amazing and the pricing makes it even better. Pros The ease of use and the accurate finding makes this product amazing! Mention has found every media mention for my company no matter how small. The pricing is also incredible. Review Source VR Verified Reviewer SEO Executive Internet Used the software for: I used a free trial ### "Great social listening tool" February 20, 2019 5.0 We wanted to understand what users were saying about the brand and top competitors. Gave us great insight to what was being said! Pros Did a free trial of mention and completely loved it!! So easy to use and to see what people are saying about the brand (and competitors)! It ca also send daily emails with a few examples of mentions. This tool is simple but effective! Great shareable format documents. Cons The sentiment of the mentions is done automatically and sometimes it can be a little bit off. You will need some time to go over them in the beginning to make sure the rules are correct Review Source Jacob C. Founder Education Management Used the software for: 6-12 months ### "Great product - marketing monitoring on steroids" February 13, 2019 5.0 Would advise this to anyone Pros Very reliable working. The algorithm finds any info on your brand before you will. Cons Some of the dashboard features could be more intuitively Review Source VR Verified Reviewer Senior Manager Corporate Communications Internet Used the software for: I used a free trial ### "Better monitoring than Meltwater & Google Alerts" December 17, 2015 5.0 Our company was using Google Alerts and Meltwater to monitor media coverage, but I still had colleagues sending me articles we were mentioned it that those services neglected to find. I asked how he was monitoring these and he told me Mention. I immediately signed up and have been very happy ever since. Their crawlers find several more pickups and coverage that Meltwater and Google Alerts combined. Pros Very thorough, monitors several sites, not just editorail pubs. Also includes forums, small blogs, etc. Cons The free trial dashboard isn't as intuitive as I hoped it would be, but what can you expect when it's free so no real complaints. Review Source HG Harshit G. Sr. Digital Marketing Manager Education Management Used the software for: I used a free trial ### "Tool for ORM and Social Listening" March 18, 2023 4.0 Pros Had used this tool for tracking the social listing of the company's brand name and to get reputation analysis of the brand and track every mention and do the reply accordingly to those mentions. Cons It just the tool which allows you to know your mentions but sometimes, it doesn't show much important mentions. Review Source Christine C. Community Management Specialist Consumer Goods Used the software for: Less than 6 months ### "Handy tool for tracking social coverage " March 29, 2016 4.0 Our company has used Mention to track social mentions and features. This platform has helped us tremendously in capturing majority of conversations happening around our products and the industry that we're in. We're able to answer any customer facing questions without having to spend hours and hours surfing the web. Pros Mention is able to pull even the smallest conversation that's often hard to capture, all in one screen. Cons Wish there was a way Mention can pull more information from YouTube videos. No other platform that we've researched has yet been able to integrate this feature to their platform. Review Source DR Dan R. God Computer Software Used the software for: 1-2 years ### " mention is great, and somehow very different than Google" November 15, 2016 5.0 mention allows me to big brother the interwebs. it's essential for getting in touch with customers were talking about my product. This may even affect the bottom line, but who would know? Pros I have a great plan with mention Cons I might have to upgrade someday. Review Source VR Verified Reviewer Used the software for: Less than 6 months ### "Great tool" January 21, 2016 5.0 I have been using Mention for over 6 months now. I use it to monitor activity in my industry (engineering software) and intend to use it to monitor mentions of my upcoming software release. It has been easy to filter out sites that are not of interest (reseller, crack codes, etc) and I now primarily get great info on where my software is being discussed. It should be even more valuable once my software is released. Pros Lets me know everywhere my software and industry are being discussed. This allows me to respond directly and helps to build my brand. Cons None experienced to date. Really a great information tool. Review Source Daniel T. Diseñador Instruccional │ Experto Elearning Education Management Used the software for: I used a free trial ### "The indispensable tool for marketing specialists" December 27, 2018 5.0 The most useful are the detailed reports, to be able to handle the conflicts of the brand in the shortest time possible, it is also very interesting, the function to locate the influencers of your sector. Pros It is the most powerful tool to monitor the social network campaigns of the company, it also allows to monitor the products and opinions of the brand. Cons The demo has some limiting characteristics but most of the functions can be used without problems to analyze the potential of the tool, to monitor your brand on the web. Review Source AB Aga B. Marketing Manager Internet Used the software for: 1-2 years ### "Best insight!" March 15, 2017 5.0 I love Mention - it's easy to use, always on time with the most important mentions about our brand and what's also important - they don't spam with thousands of useless information. Pros UX, design, timing when it comes to delivering reports Cons \- Review Source RB Randi B. Owner Marketing and Advertising Used the software for: 6-12 months ### "Mention always gives me every social media interaction." November 19, 2016 5.0 Across the internet, mention delivers me an email once a day to let me know who is saying what about my brand and my personal account. Allows me to like, share and interact with every mention that comes about! Pros I like that it's not too spammy. The free version delivers an email once a day about who replied or used my hashtag. Cons It could be completely free :D Just kidding, they deserve to be paid! Review Source JM Jamie M. Head Of Marketing Information Technology and Services Used the software for: Less than 6 months ### "Great social monitoring tool" November 21, 2018 4.0 Pros If you're looking to track your social and general online mentions (not SEO) then this is a great solution. It's very comprehensive and can do some really advanced searches and filters. The alerts straight into your inbox can be very helpful if setup correctly. Cons It can be very overwhelming and requires a custom setup with the help of the (very helpful) support team. This does take some time and trial and error to get right, especially if your business name isn't so unique or is oftentimes misspelt. Review Source mC martin C. Webmaster Used the software for: 1-2 years ### "Best app of it's kind that I'm aware of" September 7, 2016 5.0 Mention goes far beyond Google Alerts, although some results are questionable. I sometimes see results that don't mention the key phrase it's looking for. Pros Most results of any app I tried. Cons Some results don't match search criteria. Review Source Jesse L. CEO / Co-Founder Marketing and Advertising Used the software for: 1-2 years ### "null" January 22, 2016 5.0 Review Source Hera H. Community & Partnerships Manager Information Services Used the software for: 1-2 years ### "null" September 28, 2015 4.0 Review Source Scot B. President Marketing and Advertising Used the software for: 1-2 years ### "null" May 5, 2016 5.0 Review Source Aysia W. Founder Cosmetics Used the software for: 1-2 years ### "null" December 2, 2015 5.0 Review Source Pamela S. CEO Marketing and Advertising Used the software for: 1-2 years ### "null" June 22, 2016 5.0 Review Source VR Verified Reviewer Web Analytics Manager Information Technology and Services Used the software for: 1-2 years ### "null" July 27, 2016 5.0 Review Source Similar Products Featured ## Related categories [Social Listening Tools](https://www.capterra.com/social-listening-tools-software/)[Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/)[Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.