# Page 6 | Mention Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Mention the right Social Media Marketing solution for you? Explore 288 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149705/Mention/reviews

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Mention

4.7 (288)

[View alternatives](https://www.capterra.com/p/149705/Mention/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Mention

## Showing most helpful reviews

Showing 126-150 of 288 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Michal H.  
Co Founder  
Internet  
Used the software for: 1-2 years

### "null"

March 1, 2016

5.0

Review Source

Bas D.  
  
  
Used the software for: 1-2 years

### "null"

June 30, 2016

5.0

Review Source

Susan C.  
Marketing Director  
Higher Education  
Used the software for: 1-2 years

### "null"

April 15, 2016

5.0

Review Source

Krystian S.  
Digital Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "null"

December 21, 2015

5.0

Review Source

Craig G.  
  
Media Production  
Used the software for: 1-2 years

### "null"

September 7, 2015

5.0

Review Source

Duy N.  
  
  
Used the software for:

### "It's a great app to try"

December 27, 2016

5.0

I've tried for many social listening applications. I have much bad experience about these till I found Mention. It's a great app with easy UI to use. The system is on 24/24. The small disadvantage is Slack integration, which takes a long time to load. I really enjoy using it.

Pros

The system works well. Easy to use UI.

Cons

Integration with Slack still takes a long time to load.

Review Source

VR

Verified Reviewer  
Senior Business Analyst  
Telecommunications  
Used the software for: Less than 6 months

### "Great but expensive"

January 19, 2019

5.0

Pros

Very easy to use, great UI, quick setup, accurate

Cons

It was very pricey to upgrade, but other than that no complaints

Review Source

DH

Darren H.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Very Help Software "

November 25, 2019

5.0

Since using mention it has cut down the amount of time been taken up keeping track of all the different social media channels as the software does it all for you. You can even set it to post for you.

Pros

Mention Software is easy to use and navigate around and costumed to show only what you want to see. Plus the daily emails make sure you dont miss any information you are interested in catching.

Cons

The trail version only lets you connect to one social media channel two or more channels would give you better feel for the software.

Review Source

VR

Verified Reviewer  
Fundador  
  
Used the software for: 1-2 years

### "when I stated my keyword was very scarce but lately I can't read all the mentions"

February 21, 2018

5.0

learnt about my topic world wide

Pros

it is very accurate, it shows you where your keyword was mentioned, a link to the source and a percentage of success in content.

Cons

I don't know how to filter other features within the same keyword so I can limit the amount of mentions and filter them by relevance.

Review Source

ID

Isabella D.  
Head of Marketing  
Information Services  
Used the software for: Less than 6 months

### "Time saver!"

April 11, 2016

5.0

Love how this app gives me the possibility of multichannel publishing on Facebook, Twitter, Google+, and LinkedIn. I can't wait for them to put some sort of Instagram API and then my social media activities will be complete and much easier :) You can see by my rating that I'm very, very satisfied with what I'm getting with the freemium (4 months so far). Would recommend to anyone in the social media/content marketing niche.

Pros

\- Multichannel publishing - Facebook, Twitter, Google+, LinkedIn - Ability to schedule multiple times during the day and week for publishing - Easy multimedia adding and link tracking (Google Analytics) - Reposting is as easy as it can get

Cons

\- No Instagram - (very few) bugs while trying to repost - shows two buffer links and neither leads where it should, sometimes the attached image disappears - it rarely happens, but still - Pablo resizing didn't really work for my use but that doesn't mean it's in any way bad

Review Source

Crystal I.  
Marketing Content Developer  
Insurance  
Used the software for: I used a free trial

### "Used Before, But Not Anymore"

November 13, 2017

4.0

Pros

We used to use Mention for our company, but not anymore. The reason? We jumped onboard a CMS that tracks our mentions for us. When we were using Mention, it was simple, though. Did what it was supposed to do.

Cons

Considering we started using Mention early on in our company, there wasn't a lot of activity on our account because, well, we hadn't even made any social media accounts yet. Obviously need to have an online presence for this tool to be effective.

Review Source

BD

Boris D.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "Captures most mentions"

December 12, 2016

4.0

It's a great software. I compared it to a similar product and I'm quite happy with it. Some features are better, some are worse. The price, however, is too expensive for a small family business like ours. We'll go for a competitor because we have a better deal and won't compromise so much on the quality of outputs.

Pros

Ease of use (one click to link)

Cons

Price of better packages

Review Source

MG

Magdalena G.  
Analyst  
  
Used the software for: 6-12 months

### "Love it! Now, I'm always first one to know when someone talks about our app."

June 11, 2017

5.0

Knowlegde of when people talk about our product. This way we can react faster. I can't find anything. It simply does what is says it does. And I couldn't expect more than that.

Pros

I started using almost a year ago. Since then it's been part of my routine to check alerts. It's easy to use, provides daily notification and complex alerts.

Review Source

NE

Nadayar E.  
Social media Strategist  
Education Management  
Used the software for: 6-12 months

### "Mention is great for tracking our competitors"

October 14, 2017

5.0

Competitors monitoring

Pros

We make use of mention daily to track our competitors and be in the know in our industry. It has helped us tremendously and contributed significantly to our growth

Cons

Nothing really. It's quite expensive since we are on a very tight budget.

Review Source

LN

Lauren N.  
Marketing  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Mention is definitely worth your time"

October 5, 2016

5.0

I didn't need a service that could post direct to social platforms, what I needed was to be notified in real time of any mentions of my brand and dedicated key words, good or bad from those platforms! Mention is hitting the mark across the board. With desktop and mobile, I can find and manage all of my brand comments, mentions, tags, news and hashtags in one place with minimal fuss and in real time -- what more could you want. If you need to know when and where people are talking about you or your brand ... make sure you give mention a go.

Pros

easy to use and simple to navigate, with desktop and mobile.

Cons

As I am in Australia, getting the team in the right time zone is a bit tough, but they are pretty good over the email

Review Source

Andra Larisa Z.  
Marketing and Communication Specialist  
Information Technology and Services  
Used the software for: I used a free trial

### "Excellent free app for monitoring your brand mentions"

November 2, 2015

5.0

I've been using the free version of Mention for almost a year now, and I must say that it's convinved me that it's worth investing in. It usually catches 98% of the mentiones of our brand on the web and I use for media monitoring. It's very helpful in making me put together a list of media mentions and getting me to notice even the brand mentions on websites that I couldn't catch otherwise.

Pros

\- Easy to use - daily emails - catches 98% of brand mentions

Cons

\- nothing to mention (pun intended). :)

Review Source

AS

Amy S.  
Marketing Manager  
  
Used the software for: 6-12 months

### "As a one-man marketing team, I don't have time to be fiddling around & it's so easy to use!"

May 23, 2017

5.0

Pros

It's really easy to use, the dashboard is clear and simple, and I can tell immediately where we're being mentioned online.

Cons

Difficult to say really. I haven't had any problems myself, but immediate alerts by email or an app would be great.

Review Source

EL

Enrica L.  
Media & External Relations  
Events Services  
Used the software for: 6-12 months

### "Best tool for brand online monitoring!"

December 23, 2016

5.0

I was falling in love with Mention I guess at first sight, when I was checking a tool for personal branding online. Then when I started my new job I had no doubt at which program I should have implemented onto marcoms company strategies. Keep on rocking guys! I am expecting more and more features! Enrica

Review Source

BM

Bobby M.  
CEO  
Information Services  
Used the software for: 2+ years

### "Mention\_Review"

November 4, 2019

5.0

Overall very good. No complaints. Easy to use and the emails remind me to check out new mentions.

Pros

The fact that I can find out if Vertical IQ has been mentioned in media. The Mention emails remind me to check for new mentions.

Cons

I like the Mention and have no real compliant. Every now and then I get confused on which link to click to see the article/mention but it's minor. I'd like to see Mention make ongoing upgrades which I haven't seen.

Review Source

JS

Jenny S.  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "One of the best tools "

November 21, 2019

4.0

The ease of use, quick search options, comp opportunities and customer service have been spot on. I want to spend more time with the app to see what else it can do for me and for my clients.

Pros

I found it very easy to use, and do quick searches for immediate and snapshot updates on my clients' social mentions.

Cons

I would love expanded aspects of mentions and social exposure of my clients' brands. Some of this might be up to me to get some additional training on the tool.

Reason for choosing Mention

Like I said, Mention is only one of the tools I use, but I did switch off Zoomph as Mention had more channel access (actual mention across channels).

Review Source

Rodrigo F.  
Comunicação e Marketing  
Computer Software  
Used the software for: I used a free trial

### "Fast and Accurate"

February 3, 2016

5.0

Mention is the most complete, fast and accurate mentions alert tool that I already tried. Its faster than google alerts and don't miss a single mention. It allows deep integration with other apps like google calendar and others using tools like Zapier. It has a great app for android too. Strong recommend it!

Pros

fast, accurate, It allows deep integration

Cons

It doesn't search for mentions in public linkedin and facebook posts (just in your company page).

Review Source

DR

Drex R.  
Dir. of Comm  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Keep your head out of the sand."

November 20, 2019

4.0

Just starting using the paid version after the trial, but it does help me keep track of current and pending issues that could affect our industry.

Pros

Keeps track of issues that could potentially affect our industry. Ability to report to our board how the industry is trending, as well as updates on crisis monitoring.

Cons

Seems to not be able to monitor Facebook very well, but FB is tough to monitor, I think.

Review Source

Mike C. S.  
  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Good tool"

March 16, 2016

4.0

Mention gave me the opportunity to see who I should take note of and who I should reward, and it fulfilled what I needed it for. It also gave me info as to what my tweets were doing and what was a waste and what was useful.

Pros

Regular updates that show the most current inf.

Cons

During the month this app was free, i expect to pay for this service but the currents monthly cost are too high for my free site to use. Pity.

Review Source

VR

Verified Reviewer  
Summer Fellow  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Makes social media listening so much easier "

October 24, 2018

5.0

Pros

This saves me so much time. I don't have to search the web all day long to find mentions of my client. Mention makes this 10x easier and saves me so much time for other tasks.

Cons

I've noticed that it does miss some platforms, which I have to search out mentions manually. Not a huge deal, normally not that many missed

Review Source

CE

Chioma E.  
social media manager  
Information Services  
Used the software for: 6-12 months

### "The best social media monitoring tool"

February 26, 2017

5.0

Mention is the best tool for social media and online monitoring. We have tried many social monitoring tools but Mention has given us the best value for money and probably the most accurate alerts and information.

Pros

best for monitoring social meida

Review Source

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