# Page 8 | Mention Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Mention the right Social Media Marketing solution for you? Explore 288 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149705/Mention/reviews --- Mention 4.7 (288) [View alternatives](https://www.capterra.com/p/149705/Mention/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Mention ## Showing most helpful reviews Showing 176-200 of 288 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use OH Olivier H. photographer Photography Used the software for: 1-2 years ### "enjoying the simplicity" February 7, 2017 5.0 Though I never paid for Mention, I think it works well! I receive each week an email inviting me to connect to my page and I can see what's going on with the tags I asked to watch... simple and functional! As a photographer, it's a good tool to see where the internet is talking about you! Review Source MAP Marc André P. Chief Compliance Officer Financial Services Used the software for: 2+ years ### "Brand Sentiment Awareness supports Digital Advertising Compliance " November 5, 2019 5.0 The system works well from day one and quarterly support meeting allow us to keep systems up to date. Pros Great support staff and easy roll-up reporting to manage reputation risk. Cons Evolving internet privacy settings are hampering scraping technology. Review Source VR Verified Reviewer Licensed Massage Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Social Media Monitoring for business" April 26, 2019 4.0 Pros Well designed platform with some neat features. Cons You would think for the amount of money they spend you could do something more with the software! Pricing is just outrageous. Review Source Carl S. Founder Hospitality Used the software for: Less than 6 months ### "Mention" June 28, 2016 5.0 Looks good and easy to use even if your not a techy. Very clear to find what your looking for, I specifically like how you can monitor other competitor mentions! Pros Visual for any user.. Good Scanning on the net. Review Source DK David K. Director of Content Used the software for: Less than 6 months ### "Fantastic tool for monitoring on social" March 14, 2018 5.0 Pros The best aspect of Mention is that it pulls all of your social media feeds into a single interface where you can view posts in context and respond without ever having to log into the various apps. Cons No complaints, really. Does one thing well. The only negative is that it sometimes finds irrelevant mentions, but they provide a tool to exclude them from the feed. Review Source CM Chelsea M. Marketing Intern Marketing and Advertising Used the software for: 6-12 months ### "Mention is a life saver!!" October 3, 2017 5.0 Pros I really love using Mention because I handle a lot of social media in my job. Mention helps me locate exactly where people are talking about our brand. It's so easy to use and the app for iPhone is great. Cons The only thing that I don't like about this software is I wasn't able to figure out how to eliminate certain notifications. Other than that, it's great! Review Source BB Bruno B. Used the software for: 1-2 years ### "Best tool to monitor industry news" August 4, 2016 5.0 There is not better way to know what is new and hot in the industry at any given time. With their Boolean search I can narrow down my search to avoid almost any noise, irrelevant mentions. Pros Intuitive interface and the Boolean search feature. Cons Customisable dashboard are not available Review Source AC Anna C. PPC Used the software for: 1-2 years ### "all in one monitoring" August 4, 2016 4.0 I monitor daily topics for my ads campaign, I pin down what people are searching. Mention is the best tool so far I used Pros good value for ,only, easy to use, constantly new features Cons cannot ,onto fb but no other tool can Review Source RT Ron T. Managing Director Used the software for: 1-2 years ### "I love this program as it gives me a heads up of mentions that I would otherwise not be aware of" July 12, 2017 5.0 Pros Great niche program as the internet is vast and to have a system that monitors for you is awesome. I was mentioned in a prestigious publication and was not aware till i got the mention. Review Source RB Richard B. Market Research Used the software for: Less than 6 months ### "Fantastic piece of software that provides amazing brand insights." January 1, 2016 5.0 The Mention service helps me stay on top of brand mentions across the entire net. A truly invaluable tool that saves tons of time and gives you the leverage needed to stay on top of brand mentions across the Internet. We're using it to promote our new SEO tool (https://www.serpworx.com/) and without using the Mention platform, it would be impossible to get the level of traction in the market where achieving because of the Mention platform. A+ 10/10 Pros Fast and user friendly interface. Easy enough for anyone to use. It's very accurate and picks up on all mentions very quickly. Cons Absolutely none, the platform and accuracy is amazing. Review Source RT Raul T. Founder Management Consulting Used the software for: 6-12 months ### "Mention Review" December 10, 2015 5.0 Great Tool. Much more powerful than Goole Alerts. Also love the fact that they give a free trial to test it out and that you can filter platforms that you don't want to get updates from out. Pros Much more powerful than Goole Alerts. Review Source KK Karen K. Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "Does all the work for me :)" March 17, 2017 5.0 I have used mention for many years in my marketing role and have found that it is easy to use, simple to set up and best of all it does all the hard work for me!! Pros Simple to set up and then it does all the work for you Cons I have not paid for plans yet so can't really give a comment on more than the free version so I would say that it is a little limited but I understand that this is to get more people to subscribe. Review Source EM E'lona M. Agency Owner Public Relations and Communications Used the software for: Less than 6 months ### "You can do much more with other apps" December 30, 2019 3.0 I've used Mention before with a PR client I had. It was okay, but I couldn't understand the need for paying such a hefty price when there were other options that did much more for less. The ability to post on social media and collaborate with teams isn't the end all be all. It works, but I prefer other apps. It's really about preference. Pros The different options available - social media monitoring, social media listening, and social media posting. Cons The pricing for what was available was not to my liking. The number of social media accounts for each tier did not add up for me, so I chose to pass. Review Source Leticia B. Used the software for: Less than 6 months ### "An application very useful and functional" June 27, 2016 5.0 I found that Mention is an app very useful for my daily work as CRM and Media Mgr. As soon as I get connected I know the news about SSMM and can start reports and strategies. Review Source KA Klauss A. CEO Used the software for: Less than 6 months ### "Very decent and nice looking" July 13, 2017 5.0 Pros The interface and the experience are really well crafted. The notifications kick in fast and you have easily access to info. Cons EXPENSIVE . :( It's really expensive compared to some free tools out there + sometimes if you have a bad source that has a lot of mentions ( unrelevant ones ) you can find yourself out of credit quickly Review Source MB Myrna B. Marketin Marketing and Advertising Used the software for: I used a free trial ### "Mention works great for my needs." October 31, 2019 4.0 Pros It's easy to use from phone, computer or ipad. Keeps me well informed. Cons The free edition is limited in size, but understandable. Review Source AM Ashima M. Used the software for: ### "What I liked or did not like about Mention" March 15, 2017 4.0 It served as a very good tool for monitoring different community channels from facebook, twitter to reddit. One platform and you are sorted. I don't know how but it could be possible to make it more meaningful and intelligent platform so that it separates junk from meaningful content. Like for example we can put the posts that seem more meaningful in one folder and keep other posts that could be junk in a separate folder so that any mention user can pick the first folder on priority and leave the second folder on lesser priority Did not deal with customer support even once so don't know much abt it Found it very easy to use. Review Source MW Marjan W. HR Specialist Information Technology and Services Used the software for: I used a free trial ### "Useful for seeing where your brand is mentioned" March 10, 2020 5.0 Social Media mentions. We see where our company/brand our mentioned and what people are saying about it. It helps us to see if our posts are successful/target new sources. Pros I like that it helps you to view a lot of data at once. It helps you to see where your brand and company are being mentioned and can help you target future sources to use for media. Cons There is nothing I dislike about this software. I know some sources aren't included but that is because they have their own analytics tools. Review Source ID Ilana D. Federal Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Mention - Easiest Media Monitoring " October 12, 2016 5.0 Mention is the most cost-effective and user-friendly media monitor to use. You can be secure in the knowledge that you will not miss any post about your organisation or other organisations that you are monitoring. I highly recommend this program to anyone who needs media monitoring. Pros Very user-friendly! Review Source MS Mike S. Digital Marketer Marketing and Advertising Used the software for: Less than 6 months ### "Great For Discovering Influencers" September 9, 2018 4.0 I like Mention. I don't use every single feature but the influencer search is worth the price of the service alone. Pros I like the beta influencer search that allows you to look up different influencers based on specific keywords. I use it to make new connections on Twitter. Cons The alerts for specific projects could be a bit more precise. I found alerts for a keyword pushing out results that were irrelevant to my project. Review Source RB Robert B. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Best in the business" January 23, 2017 5.0 Mention covered a trade show for us and they covered everything we needed. The best feature about this product is the fact you can engage with people through the site. Five out of Five from us. Pros Every single thing including reporting is off the charts about Mention Cons Absolutely none Review Source VS Vinayak S. Manager Computer Software Used the software for: 2+ years ### "Extensive data extraction from all sources" June 30, 2017 5.0 Good cover of social media data Pros Customized Reporting features. Ability to include / exclude keywords. Sentiments analysis and influencers analysis Cons Not being able to cover regional languages like Hindi. Limited Ability to include ad hoc / additional sources for data extraction Review Source CA Conor A. Used the software for: ### "What's not to like, really" January 25, 2017 4.0 Cannot comment on customer service because I have never had to contact them. I guess that says enough about the product itself. Helps me keep an eye on my brand and how my links are growing. I write a blog and sometimes get huge traffic, it's great to see who's sharing what and what exposure your brand i getting. It's a great way to then be able to interact with the found sources, for example liking their post as your brand, retweeting them or giving them a heart. It helps viewers stay engaged when they know that you have noticed them. It's good. Review Source Elif B. Angel İnvestor Investment Management Used the software for: I used a free trial ### "null" January 30, 2016 5.0 Review Source Caity R. Digital Marketing Assistant Marketing and Advertising Used the software for: Less than 6 months ### "null" December 9, 2016 3.0 Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.