# Ormandy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Ormandy the right Enterprise Resource Planning solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149711/Ormandy/reviews

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Ormandy

4.6 (14)

[View alternatives](https://www.capterra.com/p/149711/Ormandy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Ormandy

Ease of use

4.1

Customer Service

4.6

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NJ

Nolan J.  
Business Development Manager  
Telecommunications  
Used the software for: 2+ years

### "Powerhouse for Business"

November 5, 2024

4.0

It is a powerhouse for functionality, and once experienced with it is fairly user-friendly. Lots of tricks to learn but becomes intuitive the more you use it.

Pros

I like the all-in-one features, which avoids any double-entry of data, which can happen with using multiple other platforms.

Cons

I would like to see the interface updated and modernized.

Review Source

Response from Ormandy

December 4, 2024

Good to hear from you, Nolan. We’re glad your team is benefiting from the unique features engineered for the communications industry. We look forward to providing a new look soon!

LD

Laurie D.  
Vice President  
Medical Devices  
Used the software for: 2+ years

### "Quick response"

October 23, 2024

5.0

This software has been great for tracking our repair on medical equipment.

Pros

I received a quick response to my questions and need for more users to log into our system.

Cons

We would like to be able to make our own reports. But when we do need new templates, we are able to have Ormandy do it for us.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

The work flow of estimates, to service orders to invoicing is streamlined in Frontline compared with Quickbooks.

Review Source

Response from Ormandy

December 3, 2024

Hi Laurie, Thanks for the feedback! We strive to provide software tools that directly address the needs of the industries we serve and love to hear from our users. Many clients who want a clearer understanding of their data use Ormandy Insight, our analytics tool. We invite you to schedule a brief overview of this real-time reporting option.

MW

Melinda W.  
CPA  
Consumer Electronics  
Used the software for: 2+ years

### "Frustrated "

November 22, 2024

3.0

Very frustrating. Need constant help from product support.

Pros

Interconnectivity. Very Detail oriented.

Cons

Not very windows based. You have to close a window to go to another one to help find what you needed in the first window.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Wasn’t my decision. \[sensitive content hidden\] decided to switch.

Review Source

Response from Ormandy

December 5, 2024

Hi Melinda, We appreciate your suggestions, as our team is always looking for ways to improve the user experience. We have taken note and will evaluate them for future development. In the meantime, we encourage you to take advantage of Ormandy’s unmetered support to maximize use of FrontLine and the Ormandy Suite.

GW

Garrett W.  
Sales Exec/Biz Dev  
Telecommunications  
Used the software for: 1-2 years

### "Thank you Ormandy Team"

August 7, 2020

5.0

Once you take the time to learn and ask questions, it's awesome. Not only to help you make money and see your profit margins, but view reports, see where you are at in sales and as a company, etc.

Pros

Your inside support team is AMAZING and responsive. Thanks to them it's easier to use, run reports with money due that I have to run reports on, etc. \[SENSITIVE CONTENT HIDDEN\] from Georgia is absolutely a pleasure to work with and continues to teach me so much!!!! What a support team, I'd recommend this software to EVERYONE in our telecom and technology businesses.

Cons

Expensive for us to buy more users, only drawback I can think of. Have to contact the office daily to kick someone offline.

Reason for choosing Ormandy

\-

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Have to ask the owner, mostly for the comments above I think. Automating reports, etc.

Review Source

CJ

Christelle J.  
VP Business Operations  
Wireless  
Used the software for: 2+ years

### "Recommended Software"

January 19, 2023

5.0

Increased productivity, accurate reporting, incredible support and training

Pros

Reports, Ease of use, Flexibility, Support................everything

Cons

To be honest, this software has been nothing short of perfect for our company

Reason for choosing Ormandy

Ease of use and integration. Reporting, a general sense of ease since we had our first meeting.

Switched from

[Rev.io Billing](https://www.capterra.com/p/25471/Rev-io/)

Tigerpaw was not built for our industry and the time spent on gathering correct information was cumbersome and costly.

Review Source

CS

Carissa S.  
Operations Director  
Telecommunications  
Used the software for: 2+ years

### "Easy & Accomodating"

December 11, 2024

5.0

Overall, I couldn't ask for a better software experience.

Pros

I like that they are able to customize our experience to suite our needs best.

Cons

The response times aren't always super fast.

Review Source

Response from Ormandy

December 18, 2024

Thanks for your feedback, Carissa! We’re happy to hear that the system is working so well for your operation. Our team understands that each business runs a little differently, and we are dedicated to helping clients get the most out of the Ormandy Software Suite.

JT

JANE T.  
PROJECT ADMINISTRATOR  
Wireless  
Used the software for: 1-2 years

### "Changing over completely from our old, antiquated system as been completely worth the experience"

September 26, 2017

5.0

We are able to see all of our customers, can sort and filter through them, perhaps the last time they ordered, which is valuable information. Every area of our company is better organized and accountable with Ormandy.

Pros

We like being able to sort and search with so much flexibility; you can search by any field and also, can use the "wildcard". Also, it is easy to make adjustments or changes to make the system better; be it an address, name, inventory item description. Technical Support is great to help us as we have learned along the way. When we get into a mess, they have always been available to untangle the problem and help us learn from it. They have been very patient with us. Utilizing a main Point of contact to set up online meetings, training sessions and conference calls, has been very helpful to all the users in the company. We know that Tech Support is available to us any day, with any issue, and that is a great feeling. We also like how we can tell who made changes thru the Log. Conducting Inventory is much easier. There are several options such as filtering out "committed items" from the count. We can pull an inventory report at any time, which helps to keep it correct. (we pull a quick report to see what we have of an item, if we can't tell.)

Cons

I would like to be able to filter inventory item searches by Location. We wish it was more explanatory when dealing with inventory quantities and stock on hand. It is confusing to understand Available, On Hand, Status, Received, Committed. It is confusing to know the part availability. History tells a different side of the story; its just confusing for even our purchasing expert. You have to really search to see if something is on an Open PO, if it has been ordered or not. Another wish list would be to have a better way to view Customer activity, like a dashboard. It seems one has to dig deep enough to find AR and see the Orders, Quotes and Receivables, but not everyone knows how to find that information. It would be nice to have AR-type information more accessible, and to analyze them easier. The software isn't very intuitive; once you know your way around, it's fine. We wish the Primary Vendor field was a drop-down menu or easier to search thru if you are looking for the right vendor and don't know their number. The Recurring Billing is also confusing to set up; the Unplaced?? Esets and Service Contract maintenance is a big learning curve.

Review Source

JZ

Jason Z.  
VP of Operations  
Medical Devices  
Used the software for: 2+ years

### "Have been using Frontline since Jan 2015. Have been very pleased overall."

August 9, 2017

5.0

See review

Pros

We run a medical repair business and had always struggled with our previous ERP's. The functionality was never quite what we needed and support was lacking. That all changed when we found Ormandy and their Frontline product. The functionality was a big step up right "out of the box" relative to what we had used in the past. That said, like most organizations, we have some very specific needs with regard to how we conduct our business. Ormandy worked with us to understand exactly what those needs were. In the instances that the base product did not do the things we needed it to, Ormandy was able to customize the software to give us the needed functionality. Beyond all of their help during the implementation phase, their continued support since that time has been phenomenal. Whether it's general support questions, tweaks to existing - or creation of brand new - forms & reports, or even guidance on getting the most out of the software to help us operate as efficiently as possible - Ormandy has been there for us since day one. The product is very stable overall and we've encountered very few issues - especially compared to the other ERP's we've used in the past. As our company continues to grow, we feel very fortunate to have found both an ERP and a company like Ormandy to help us get where we need to go!

Review Source

CG

Chris G.  
VP  
Telecommunications  
Used the software for: 2+ years

### "Previous software was choking our growth"

May 4, 2020

5.0

FrontLine is an integral part of our operation and \[SENSITIVE CONTENT HIDDEN\] and his crew are truly business partners. They look out for our best interest and I am pleased with our investment.

Pros

FrontLine checked all of the boxes during our search for new software. We procured it as a turnkey solution, but there are no proprietary components making ongoing support a snap. Their data conversion from our old proprietary and custom built system was extensive and complete.

Cons

There is always a learning curve when moving an entire operation from one system to another. FrontLine's reccomendation of a single cut from the old to the new (rather than a phased approach) was a daunting task to say the least. The said do it and they will be there to support us. We did and they were.

Review Source

AE

Andrea E.  
Customer Service  
Airlines/Aviation  
Used the software for: 2+ years

### "Frontline"

August 7, 2020

4.0

\[SENSITIVE CONTENT HIDDEN\] is the best. She is always available and is extremely knowledgeable. She always is there to help me.

Pros

Excellent support from \[SENSITIVE CONTENT HIDDEN\]. I do not understand why the review won't let me submit, it keeps highlighting this box.

Cons

Previous invoice data is changed when the billing is changed. Example: if in January the invoice shows a billing location of BWI but the location changes in July to PIT, the January invoice location is changed to PIT. The invoices are not locked down so no changes occur after they are processed.

Review Source

RC

Robin C.  
Sec/Treas  
Wireless  
Used the software for: 2+ years

### "Great product and support staff. After we purchased the software they trained me how to set it up."

June 14, 2017

5.0

Keeps us organized

Pros

Versatility. Complete integration of modules. Just started using the assemblies module and received great help learning how to set it up. Will really help on Sales orders. Keeps track of serial numbers for warranty and service. So if there's a dispute we have the history to support it.

Cons

The one thing that would be nice is to see a preview of a post to check for errors. Inventory doesn't always update if there's a return

Review Source

JD

JOHN D.  
Director of Finance  
Wireless  
Used the software for: 1-2 years

### "Review"

June 10, 2020

4.0

inventory

Pros

AR and billing modules are working very with the transfers to QB

Cons

Sorting as sometimes when running and sorting reports it loses information

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

inventory

Review Source

JC

Jeanne C.  
Office Manager  
Consumer Electronics  
Used the software for: 2+ years

### "Ormandy and their employees make the change over super easy"

July 31, 2017

5.0

Pros

We like the ease of use and the integration. Having everything in one place is very helpful. The staff at Ormandy is very helpful when encountering a problem or in their continued training.

Cons

Sometimes finding the exact report that I needed at first was difficult, however the staff was very helpful in directing us.

Review Source

MB

MARTIN B.  
Controller  
Telecommunications  
Used the software for: 6-12 months

### "Barbeck Review"

June 30, 2020

4.0

The help desk needs to expanded.

Pros

Once the software was understood it becomes more functional.

Cons

It does not currently have a financial software.

Reason for choosing Ormandy

I was not here when that decision was made.

Review Source

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