Nova Point of Sale

Nova POS

3.5 / 5 5 reviews

Who Uses This Software?

Nova was designed by retailers, for retailers which means that we get it. Nova is the only POS on the market that has been created specifically to increase your bottom line.


Average Ratings

5 Reviews
  • 3.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $49.99/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Nova Point of Sale
  • novapointofsale.com/
  • Founded 2008
  • United States

About Nova POS

Nova is a full-service technology platform, designed to generate revenue for retail businesses. Whether you have a small business or are about to open your hundredth retail location, Nova was built for you.


Nova POS Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen

Nova POS Reviews Recently Reviewed!

Not fitting for Europe

Nov 16, 2017
2/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Comments: I am amazed from the lack of costumer care

Pros: Nice app with a lot of options, very bad service specially in Europe Not allowed to used I think in most countries since it¿s not according to the tax office regulations

Cons: Not developing fast, promising things and charging for it but in the end not delivering even after you paid, not friendly service

Nova POS Review

Feb 16, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The support is very good

Cons: Not working on a mac / cloud
Inventory control is bad.
The system is slow
The app is not working correctly

Overall: The Nova POS is missing a few major qualities that are real downgrades for a POS system.
The inventory control is one of the worst I have seen in a pos.
Not able to work on a MAC.
The App is not working correctly.

Recommendations to other buyers: Not really

Vendor Response

by Nova Point of Sale on March 13, 2017

Dear Roey, thank you for taking the time to share your review with us. We were disappointed to hear about your experience and would like to discuss it with you. First, we need to mention that we certainly work on a cloud, and we'll add support for Macs in the next months. We'll surely keep you updated on that. Our new app was rebuild from scratch, and had a few improvements to make when it was first launched, we can only promise you that it's working perfectly now. As for the inventory control - this is a feature we're proud of and get tons of compliments on that, so we'll be happy to schedule a training session with you and make sure you're using it in the best way possible. Please feel free to contact your AM or our customer service whenever you can (24/7, as always). It will be our pleasure to assist you.

You have a great team at Nova POS. Keep up the good work.

Mar 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Let me take a moment,out of my very busy day to review my experience of Sebastian Chaviano.

Sebastian is a dream customer service/technical support person. He's extremely professional and nano-second responsive in every interaction. We've even worked on a chronic issue where I learned that his perseverance and patience are also outstanding. Over my 33 years of working in Silicon Valley, I've rarely met someone as easy with which to work as Sebastian.

That said, over the past 3 months of getting to know Nova POS, for the first time, I've also worked with Frank, Jeffrey, Jose, & Tomer - all provide the immediate service and answers I've required. You have a great team at Nova POS. Keep up the good work.

-Jeff.

Vendor Response

by Nova Point of Sale on March 14, 2016

Thanks for the great feedback Jeff!

NOVA Review

Dec 23, 2014
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: I like the vendor's loyalty. They are always there if I need anything

Cons: The price is a bit more expensive than the competitors.

Recommendations to other buyers: Take your time and do all the research you can to find out the minimum number of devices you'll need.

Tech Review

Dec 23, 2014
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease of use and contact for any issues or reorders needed. The paper reorders are pretty simple as well.

Cons: Maybe an auto upgrade of the product would be great if a client has used the NOVA system for a certain length of time or more.

Recommendations to other buyers: Evaluate all aspects pertaining to your business. It may suit your business needs just great or there may be a better fit with another option.