# Nova POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Nova POS the right Point of Sale solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149729/Nova-POS/reviews

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Nova POS

4.4 (11)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Nova POS

Ease of use

4.7

Customer Service

4.2

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jordan J. P.  
Service Expert/Brand Ambassador  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Daily Business Operations Made Easy!"

December 11, 2019

5.0

Nova POS is used for all transactions. It is simple for new employees to use. The product prices are built into the software. I can see which products we sell the most of/least of easily. I can see what employees are selling the most/least.

Pros

I push the product I am selling; Nova POS already knows the charge of it. I view Employee Scorecards to see who is selling the most. The categories show me what products we sell the most of/least of. I can pull up region price lists. Sales reports are accurate.

Cons

Nova POS is not supported on Mac. We cannot use Nova POS on some of our Apple Computers.

Review Source

DK

Daria K.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "My favorite software "

February 28, 2019

5.0

Best experience ever, it actually helped me sell more and it was fun to use.

Pros

I used to work as a sales representative and we used Nova POS and other softwares. Nova was always my favorite - it is very easy to use, and my favorite features were: competition (I always sold more trying to get to the first place), average price for the item, reports from any date. Also they have a killer support team, the always helped me with any issues I ever had (like disconnected printer)

Cons

Sometimes the program would fail and close by itself but I haven’t seen any that wouldn’t.

Review Source

VR

Verified Reviewer  
Warehouse manager  
Cosmetics  
Used the software for: 2+ years

### "NOVA POS experience"

February 19, 2020

3.0

Good as a POS only, overall there are a lots cheaper and more integrated functions software to be consider. take into account of control and protocol to help system work normally

Pros

it is quite easy to use, friendly interface.

Cons

IT support lacking of rule/restriction for control inventory at store/warehouse

Reason for choosing Nova POS

enterprise decision

Switched from

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

after all, it is all about how to optimize the software can bring to your system

Review Source

Response from Nova Point of Sale

February 20, 2020

Thank you for your review! We have noticed that your rank to our support is low and would love to hear more about it and learn from it to get better. Please reach out to us at any convenient time, and we'll do our best to assist. Thanks again!

Sandeep S.  
Chief Marketing Officer  
Computer Software  
Used the software for: 6-12 months

### "The realtime access to dashboard is an amazing experience"

June 6, 2018

5.0

Pros

its based on on the latest software in market and easy to use for a non tech person like a student .

Cons

The disk space could be better, it is just 100 mb and it sometimes failed to manage network connection stable.

Review Source

KS

Karen S.  
Owner  
Cosmetics  
Used the software for: 2+ years

### "Colour U Cosmetics"

August 3, 2018

5.0

N/A

Pros

I like the mobile App. It allows me to look at my locations from anywhere

Cons

I dont like that I cannot pull reports when I need them. I would like to do that for business purposes

Review Source

Response from Nova Point of Sale

August 16, 2018

Thanks for the review, Karen! We're glad you're loving Nova. Your feedback regarding reports is appreciated as well.

rB

roey B.  
CEO  
Retail  
Used the software for: 2+ years

### "Nova POS Review "

February 16, 2017

2.0

The Nova POS is missing a few major qualities that are real downgrades for a POS system. The inventory control is one of the worst I have seen in a pos. Not able to work on a MAC. The App is not working correctly.

Pros

The support is very good

Cons

Not working on a mac / cloud Inventory control is bad. The system is slow The app is not working correctly

Review Source

Response from Nova Point of Sale

March 13, 2017

Dear Roey, thank you for taking the time to share your review with us. We were disappointed to hear about your experience and would like to discuss it with you. First, we need to mention that we certainly work on a cloud, and we'll add support for Macs in the next months. We'll surely keep you updated on that. Our new app was rebuild from scratch, and had a few improvements to make when it was first launched, we can only promise you that it's working perfectly now. As for the inventory control - this is a feature we're proud of and get tons of compliments on that, so we'll be happy to schedule a training session with you and make sure you're using it in the best way possible. Please feel free to contact your AM or our customer service whenever you can (24/7, as always). It will be our pleasure to assist you.

AG

Alon G.  
Owner  
Cosmetics  
Used the software for: 2+ years

### "Great"

August 4, 2018

5.0

Pros

Love it easy to use and easy to make paychecks

Cons

You can use it on iPhone but now android

Review Source

Response from Nova Point of Sale

August 16, 2018

Thanks for the review, Alon! We're happy you're loving Nova. Your feedback is also appreciated. We'll keep Android users in mind in the future.

eA

elin A.  
Owner  
Cosmetics  
Used the software for: 2+ years

### "best system in the market"

August 6, 2018

5.0

Pros

Easy and convenient use, not having much Data

Cons

Nothing , The system is very friendly and has almost no usage problems

Review Source

Response from Nova Point of Sale

August 16, 2018

Thanks for the review, Elin! We're glad you're loving Nova.

JG

Jeff G.  
  
  
Used the software for:

### "You have a great team at Nova POS. Keep up the good work."

March 13, 2016

5.0

Let me take a moment,out of my very busy day to review my experience of Sebastian Chaviano. Sebastian is a dream customer service/technical support person. He's extremely professional and nano-second responsive in every interaction. We've even worked on a chronic issue where I learned that his perseverance and patience are also outstanding. Over my 33 years of working in Silicon Valley, I've rarely met someone as easy with which to work as Sebastian. That said, over the past 3 months of getting to know Nova POS, for the first time, I've also worked with Frank, Jeffrey, Jose, & Tomer - all provide the immediate service and answers I've required. You have a great team at Nova POS. Keep up the good work. -Jeff.

Review Source

Response from Nova Point of Sale

March 14, 2016

Thanks for the great feedback Jeff!

CC

Christine C.  
  
Health, Wellness and Fitness  
Used the software for:

### "Tech Review"

December 23, 2014

4.5

Pros

I like the ease of use and contact for any issues or reorders needed. The paper reorders are pretty simple as well.

Cons

Maybe an auto upgrade of the product would be great if a client has used the NOVA system for a certain length of time or more.

Review Source

BM

Brad M.  
  
Farming  
Used the software for:

### "NOVA Review"

December 23, 2014

4.0

Pros

I like the vendor's loyalty. They are always there if I need anything

Cons

The price is a bit more expensive than the competitors.

Review Source

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