Modern Club Management

4 / 5 11 reviews

Who Uses This Software?

Our customers include health and fitness clubs, corporate fitness facilities, hospital wellness centers and universities.


Average Ratings

11 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Motionsoft
  • www.motionsoft.net
  • Founded 2004
  • United States

About Modern Club Management

Software to make your gym more efficient. Advanced technology starting at $99 per month that is trusted by the most recognized brands in fitness. Modernize your club operations with a modern club management software solution that is easy to use and full of powerful tools to help your business realize operational and financial efficiencies.


90546

Modern Club Management Features

  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management

Modern Club Management Reviews Recently Reviewed!

6d01c77c993a60cb41219550cdc13199

Smooth, clean interface.

Nov 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that our company set this up for us. Club management software is key to a quick turn around for member solutions. The clean interface and sleek look are both professional and effective tools. In comparison to other club managers, Motionsoft lets you run multiple processes simultaneously, a sorts of web browser style- tabbing interface.

Cons: It takes practice to learn functions, at first you will need to set up permissions and work through it by trial and error. Transferring large sums of data at first slow down the interface.

Overall: Cleaner, simpler web browser style design.

The system is able to do a lot but it is confusing to navigate through.

Nov 16, 2017
3/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that I am able to do more with the software and also at the same time the steps are shorter when creating an account.

Cons: The system does provide an overwhelming amount of information and at first it is confusing to work your way through the system. There is a lot of trial and error.

Excellent experience

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is user friendly. I like that everything is in one and you do not have to go through different modules it is not separated from front desk and back office. I like how easy it is to make a custom report. I like that PT charges can be on membership account it does not have to be on 2 different accounts.

Cons: I would like to see the notes a little different. I would like to be able to have notes sent to me from the front desk with out having to create event. I would like to see payments post as soon as they are taken.

Terrible customer service, only worried about if you have not upgraded to their new product

Jun 26, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: There is nothing good about the software. The check-in program is the only thing I would consider. It was ok.

Cons: When I purchased this program, I was told that you could do email statements, which later I found out you couldn't. The program makes life hard if a member wants to upgrade, or downgrade their membership., and the lack of reports for different aspects of the business are impossible to get without spending time to figure it out.

Longtime User

Feb 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I have been a longtime user of the Motionsoft products (almost 12 years) first with Conexion and then with MoSo Club. The MoSo Club product that was rolled out almost 2 years ago has been developed and fine tuned into a very functional product that is very easy to use. They push out updates when they are able to add new/cool functions to the software and send release notes detailing what changes were made. They take feedback and use it to fine-tune the software.

The team at Motionsoft is EXTREMELY responsive and very customer-oriented which is my favorite part. I have received great support from them, even after hours. If I have any issue, I always feel that they are placing it at the very highest priority until it is resolved.

Motionsoft Review

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, understand, and find information we need.

Overall: I appreciate the quick responses and help when I have questions! Everyone is extremely patient and helpful and makes me feel like our company is a priority.

Vendor Response

by Motionsoft on March 22, 2017

Diana - Thanks for your kind note and review. As always, if there is anything we can do to support you or Network Karate Services growth, please don't hesitate to ask. All the best, TEAM MOTIONSOFT

Motionsoft for Medical Fitness Centers

Feb 10, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The flexibility of the platform and the customer service associated with using the product.

Cons: The set up curve can be a little challenging.

Overall: I have been working with Motionsoft for a number of years and on a number of hospital based, medically integrated projects. As a consultant in the medical fitness industry I rely heavily on the software and technology capabilities of my software partner. Hospital IT teams can be very picky and therefore my software partner needs to be flexible and agile. The Motionsoft system has always been reliable and when it's not customer service is always happy to help. We had specific needs to use Motionsoft's API to connect to another software system and it all went without a hitch.

Obviously, billing and member management are critical to any club operating system and Motionsoft met all of my needs. Finally, when I was in need of an online scheduling system Motionsoft was able to provide a system that was flexible, fast and accurate.

Recommendations to other buyers: No.

Highly recommend Motionsoft within the fitness industry

Feb 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Breath of functionality

Cons: It currently can not support the sports complex industry and I own both fitness facilities and a very large sports complex.

Overall: We have been using Motionsoft for 4 years now to run our business. They are an excellent solution to run a high end fitness facility. They give you a tremendous amount of capability to report and manage your business. However you do need to do complex reporting you will need to hire or contract with resources to take full advantage of their reporting and data mining capabilities. The good news is you have full access and can mine your data as you see fit, or have other do this for you. As they moved forward over the last 4 years they have continued to add new functionality and capabilities and we see complex reporting only getting better over time. I would highly recommend Motionsoft for the fitness industry!

Recommendations to other buyers: A very good organization with a very bright future within the fitness industry

Motionsoft Review

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The People, Support System, Programs and the Software Program

Overall: Why do we use Motionsoft to power our club? It¿s simple. They have the best software to do it with, MoSoclub. We feel that MoSoclub has four distinct advantages, the people who work for the company, the support system in place, the programs that run MoSoClub, and the platform that MoSoClub runs on.The People: Motionsoft¿s MoSoclub was developed and is run by people who have worked in the trenches of the Fitness Business. They have dealt with real world problems and found out what works and what doesn¿t. Motionsoft has done an excellent job hiring the right people! The Support System: In today¿s day and age we all deal with a support center in one way or another for some type of software. The MoSoclub support system is by far the most efficient, friendly and caring one that we deal with. They get it that if there is an issue with the software then the club will not be able to run efficiently. You email support that there is an issue and they either fix the issue behind the scenes, allowing you to carry on with your day, or call you directly to deal with the problem. The Programs: MoSoclubs three main components, Check In, Point of Sale and Membership Management, work together seamlessly to make the club run efficiently and effectively. The software is very user friendly and has unlimited capabilities. From doing our monthly automatic debits with the billing processing tab to doing something as simple as printing off a statement for a member. It¿s all done with ease.Another HUGE advantage to MOSOClub is the Email Wizard, part of Membership Management. All of your member¿s emails are at your finger-tips with numerous parameters to choose from! In today¿s social media world that capability is priceless! The Program Platform: Motionsoft has decided to run its software in the cloud. From a club owner¿s perspective this has been amazing for two reasons. Number one Motionsoft has picked Google Chrome as its platform. Google Chrome has no edition that will expire and not be supported anymore. It is constantly updated behind the scenes allowing for that solid platform for MosoClub to run on. Number two is security. With all of the new compliance rules and regulations, that are constantly changing in today¿s world, and the threat of being hacked a reality, security of a member¿s financial information is top priority. Motionsoft does its utmost to make its software as secure as possible.

Vendor Response

by Motionsoft on February 09, 2017

Trevor -- Thank you so much for your kind words and for allowing Motionsoft to support your growing club business. All the best, Team Motionsoft

Product does not keep up with the demands of a fitness center.

Mar 10, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: This program has a lot of bugs. We are constantly having problems with the agreement writer. The membership dates do not update correctly leaving us with embarrassing moments of notifying a member of past due status when they are not. The membership sign up process is not smooth and this is for our co-workers who work on these every day. There is no good way to streamline the process with MoSo. Customer service is non exsitant since when you call for support you get to talk to an answering service and there is no call back.

Vendor Response

by Motionsoft on April 13, 2016

Hi Jenni, I apologize for any frustration that our software may have caused. Our intention is always to deliver superiors solutions so you can operate your business at maximum efficiency. Our support staff would like the opportunity to review your software environment so we can permanently resolve these issues. Please feel free to call or email me at any time. My contact information is listed below: Email: rbenamor@motionsoft.net Phone #: 301-255-1861 I promise we will do whatever it takes to make this right. Best regards, Ron

The best club management software in the market IMO

Sep 04, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I recently converted from ABC Financial (DO NOT USE THEM!!!!!!! They turned my members against my gym with their collection practices, member retention deteriorated ). Motionsoft made conversion pretty easy, beside a few bumps along the way. But what really prompted me to write this review is that the software has turned my gym around. Very easy to use, integrated and has amazing functionality. AMAZING REPORTING. Also the customer service is great, they are so helpful and courteous and extremely knowledgeable about the industry. Would recommend to any health club that has over 4 chains. *There software is best suited for bigger gyms*