--- title: "Applozic Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Applozic Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/149734/Applozic/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Applozic Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Applozic ## What is Applozic? Applozic brings real-time engagement with chat, video, and voice to your web, mobile, and conversational apps. We power emerging startups and established companies with the most scalable and powerful chat APIs, enabling application product teams to drive better user engagement, and reduce time-to-market. Customers and developers from over 50+ countries use us and love us, from online marketplaces and eCommerce to on-demand services, to Education Tech, Health Tech, Gaming, Live-Streaming etc. ## What is Applozic used for? [Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Applozic 3.9 (18) VS. [4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $199 Flat Rate, Per Month Starting Price $15 Per User Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (18) Ease Of Use 4.6 (16,488) Value For Money 3.9 (18) Value For Money 4.6 (11,536) Customer Service 3.9 (18) Customer Service 4.7 (10,749) ## Applozic alternatives [4.4 (4,116)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (2,216)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10031687/Text/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/149734/Applozic/alternatives/) ## FAQs about Applozic Overview ### Which roles and teams benefit most from Applozic? Applozic is most used by technology leaders, founders, and CEOs who need to add customer messaging to digital products while overseeing product direction. Engineering teams, developers, and product owners use it to build and maintain in-app chat features, while marketing and partnership teams support customer engagement and communication. Answer based on 17 reviews Overview ### What company size and specific industries is Applozic built for? Applozic is designed for online businesses of any size, including companies in healthcare, e-learning, online retail, travel and leisure, online events, and online marketplaces. It fits organizations that need communication tools for digital customer interactions across consumer-facing and service-based sectors. Features and Usability ### What are the key features of Applozic? Applozic offers real-time consumer-facing chat, proactive chat, website visitor tracking, and transfers/routing for live communication workflows. It also includes canned responses, autoresponders, transcripts/chat history, reporting/analytics, file sharing, customizable branding, mobile access, geotargeting, and API support for integration and deployment. Pricing ### How much does it cost and what fees or limitations are included? Applozic starts at $199 per month for the Starter plan with 5,000 MAU, followed by Emerging at $299 and Growth at $399. A free version and free trial are available. Enterprise pricing is not listed and requires contacting sales for customized pricing above 25,000 MAU. Getting Started and Support ### What training and onboarding options does Applozic offer? Applozic provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Applozic offer? Applozic provides chat support. No reviewer feedback on support quality is available in the catalog data, so user experience with response times, helpfulness, or issue resolution cannot be described here. ## Features AI summary Based on 6,967 Live Chat reviews Capterra data shows that buyers of Live Chat rank the following features as their top priorities: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) Applozic includes other capabilities that reviewers also consider important, such as **Mobile Access** (**44%**), **Real-time Consumer-facing Chat** (**43%**), and **Transcripts/Chat History** (**36%**). Together, these features give teams flexible access to conversations from anywhere, support fast customer communication as messages come in, and preserve past interactions for reference, helping businesses respond efficiently and maintain better continuity across support conversations. API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Customizable Branding Add customized logos and colors to align with company branding File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Geotargeting Geographic location of visitors determines behavior of the software Applozic 12 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - Canned Responses: Shortcuts for inputting frequently used messages - Customizable Branding: Add customized logos and colors to align with company branding - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Geotargeting: Geographic location of visitors determines behavior of the software - Mobile Access: Access software remotely via mobile devices - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transfers/Routing: Transfer queries and organize messages between agents --- Get Advice We can help you find the software with the features you need. Features 3.8 (18) 3.8 Based on 18 reviews ## Pricing Value for money 3.9 (18) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/149734/Applozic/pricing/) Starter $199.00 Flat Rate,Per Month It includes: - Basic Analytics - Basic Reports - Custom UI Kit - Media File Sharing - Notifications & Receipts - Private and Group Messaging - Real-Time Chat Platform - User Moderation Emerging $299.00 Flat Rate,Per Month It includes: - Advanced Group Chat - Advanced Moderation - Basic Analytics - Basic Reports - Custom UI Kit - Delivery Receipts - Interactive Messaging - Media File Sharing - Notifications & Receipts - Private and Group Messaging - Real-Time Chat Platform - Webhooks Integrations Growth $399.00 Flat Rate,Per Month It includes: - Advanced Analytics - Advanced Group Chat - Advanced Moderation - Announcements - Basic Reports - Chatbot Integration - Custom UI Kit - Delivery Receipts - Interactive Messaging - Media File Sharing - Notifications & Receipts - Private and Group Messaging - Real-Time Chat Platform - Webhooks Integrations Enterprise Contact Vendor for Pricing It includes: - Advanced Analytics - Advanced Group Chat - Advanced Moderation - Advanced Support - Announcements - Basic Reports - Chatbot Integration - Complete Security - Custom UI Kit - Data Access - Delivery Receipts - Interactive Messaging - Media File Sharing - Notifications & Receipts - Private and Group Messaging - Real-Time Chat Platform - Webhooks Integrations Value for money 3.9 (18) 3.9 Based on 18 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (18) 3.9 Based on 18 reviews ## User reviews Overall rating 3.9 Based on 18 reviews Filter by rating Counts reflect reviews available in this feed. 5(6) 4(7) 3(3) 2(2) 1(0) Mentioned topic Recent reviews first, then most helpful CE CEO CEO Used the software for: 3-5 years ### "The Houuse - Applozic" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2020 Pros The Houuse was one of the first few customers of applozic as we implemented it in 2017. Pros : Ease of implementation Scalability Cons UI could be much better. Hippa/soc2 compliance should be done FO Founder Founder Used the software for: Less than 1 year ### "Very happy with Applozic" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 16, 2019 Would definitely recommend and use it again. This was for a client project that has since pivoted and thus the tool was no longer needed. Pros The customization options allowed us to take over the library and integrate it easily with our application. Their support helped with questions I had promptly, which was very appreciated! Cons The documentation site was a little confusion in regards to iOS Obj-C/Swift and Android. Some features I tried to implement on iOS turned out to only be available for Android, and when we first started using Applozic with Obj-C, it seemed like priorities were being shifted to the Swift version which was a bummer. CT CTO CTO Used the software for: Less than 1 year ### "At times great, at others very frustrating" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 July 5, 2017 It helped us offer a chat service without having to build it ourselves. Pros Relative ease of setup and integration into our app. I like its price compared to other similar platforms. Cons Lack of ability to easily translate its interface into other languages. Also, it's really frustrating when customer support doesn't answer our messages on chat. I'd prefer to have a ticket system where I can monitor our issues than simply a chat system where no one responds. PD Product Development Consultant Product Development Consultant Used the software for: Less than 1 year ### "Out-of-the-box functionality is a huge time saver, quality must be improved to meet our standards." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 15, 2018 bought new features into our product, rather than re-inventing the wheel and build it from scratch ourselves. Pros Fully featured chat, including web, iOS and Android screens and logic that can be customised. Huge timesaver compared to alternatives. Cons Code quality of SDKs, causing integration pain when in use with modern frameworks (e.g. swift/carthage on iOS, react.js on web). Encountered (hard to reproduce) issues which where blocking to put the solution to mass production usage. M& Marketing & Partnerships Executive Marketing & Partnerships Executive Used the software for: Less than 1 year ### "AppLozic's chat service is what you may be looking for" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 20, 2019 The experience so far with AppL has been fine one. It had some difficulties round the corner but with the help from AppL team and their friendly assistance all was manageable. Pros 1\. Its cost effective 2. It has all trending facilities that one can expect from a chat api. 3. Support team is very very responsive Cons 1\. There are complications when implementing the chat feature sometimes. 2. The code quality is not very clean and needs too many hotfixes. FE Front End Developer Front End Developer Used the software for: Less than 1 year ### "Easy to implement, Great support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 20, 2019 We implement this software for out clients, in one of our products. They liked it. Simple, nice and does the job for the money that we spent. Implementation is easy and has great team support. Pros Very easy to implement, Great looking UI Very good customer service Cons Not supported for popular UI frameworks like Angular Not much configuration options - out of the box FO Founder Founder Used the software for: Less than 1 year ### "Great Chat SDK ! All works smooth ! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2018 All features of Chat App @ One Place ! Pros Applozic is the expert and leader in Chat SDK . All features such as One-One to Chat, Group Chat, Audio-Video calls and Multimedia Chatting just work fine ! Their customer support is super fast. ET Engineering Team Lead Engineering Team Lead Used the software for: 1-3 years ### "Great chat platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 6, 2019 Pros Easy to implement and support from the team is valuable. Cons Slow and don't have important APIs or features. FO Founder Founder Used the software for: 1-3 years ### " Applozic is a very feature rich chat solution that can be integrated quickly. " 5.0 March 16, 2018 Pros Great value and feature set. It is easy to add a powerful one on one and group chat to your application Cons Improvement in some sections of the documentations is needed. There were some places we had to reach out to the development team to resolve them. They generally responsive. CB Consultant Business Intelligence Consultant Business Intelligence Used the software for: I used a free trial ### "Great product for startups to validate their idea" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 3, 2018 Best product in the market compared to alternatives to go to market fast. Pros Light weight , Customizable UI and API. Quick updates for the latest release of mobile OS. Cons Need to Improve documentation so it can be simple as its UI kits. Slightly pricey if the startups need to expand and having a startup price after the trial can help to expand. [View all Reviews](https://www.capterra.com/p/149734/Applozic/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.