# Applozic Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Applozic Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/149734/Applozic --- # Applozic Software Review 2026: Features, Integrations, Pros & Cons Last updated on January 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Applozic ## What is Applozic? Applozic brings real-time engagement with chat, video, and voice to your web, mobile, and conversational apps. We power emerging startups and established companies with the most scalable and powerful chat APIs, enabling application product teams to drive better user engagement, and reduce time-to-market. Customers and developers from over 50+ countries use us and love us, from online marketplaces and eCommerce to on-demand services, to Education Tech, Health Tech, Gaming, Live-Streaming etc. ## What is Applozic used for? [Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Applozic?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.applozic.com&name=Applozic) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Applozic 3.9 (18) VS. [4.7 (24,046)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $199 Flat Rate, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (18) Ease Of Use 4.6 (16,296) Value For Money 3.9 (18) Value For Money 4.5 (11,366) Customer Service 3.9 (18) Customer Service 4.4 (10,587) ## Applozic alternatives [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (4,072)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,408)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/149734/Applozic/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Customizable Branding Add customized logos and colors to align with company branding File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Geotargeting Geographic location of visitors determines behavior of the software Applozic 12 features Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages Add customized logos and colors to align with company branding Public or private sharing of digital files such as documents, audio/video, images, and more Geographic location of visitors determines behavior of the software Access software remotely via mobile devices Copy on the page or chat window encouraging the user to engage with the chat option Engage in direct, instant messaging with consumers View and track pertinent metrics to find patterns and gain insights from data View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Get Advice We can help you find the software with the features you need. Features 3.8 (18) 3.8 Based on 18 reviews ## Pricing Value for money 3.9 (18) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/149734/Applozic/pricing/) Starter $199.00 Flat Rate,Per Month It includes: - Basic Analytics - Basic Reports - Custom UI Kit - Media File Sharing - Notifications & Receipts - Private and Group Messaging - Real-Time Chat Platform - User Moderation Emerging $299.00 Flat Rate,Per Month It includes: - Advanced Group Chat - Advanced Moderation - Basic Analytics - Basic Reports - Custom UI Kit - Delivery Receipts - Interactive Messaging - Media File Sharing - Notifications & Receipts - Private and Group Messaging - Real-Time Chat Platform - Webhooks Integrations Growth $399.00 Flat Rate,Per Month It includes: - Advanced Analytics - Advanced Group Chat - Advanced Moderation - Announcements - Basic Reports - Chatbot Integration - Custom UI Kit - Delivery Receipts - Interactive Messaging - Media File Sharing - Notifications & Receipts - Private and Group Messaging - Real-Time Chat Platform - Webhooks Integrations Value for money 3.9 (18) 3.9 Based on 18 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (18) 3.9 Based on 18 reviews ## User reviews Overall rating 3.9 Based on 18 reviews Filter by rating 5(6) 4(7) 3(3) 2(2) 1(0) Mentioned topic Sorted by most recent Milind B. CEO Information Technology and Services ### "The Houuse - Applozic" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2020 Pros The Houuse was one of the first few customers of applozic as we implemented it in 2017. Pros : Ease of implementation Scalability Cons UI could be much better. Hippa/soc2 compliance should be done Switched from [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Twilio was in beta then and was not able to deliver the functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Anurag G. Engineering Team Lead Health, Wellness and Fitness ### "Great chat platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 22, 2019 Pros Easy to implement and support from the team is valuable. Cons Slow and don't have important APIs or features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rajesh S. Front End Developer Information Technology and Services ### "Easy to implement, Great support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 17, 2019 We implement this software for out clients, in one of our products. They liked it. Simple, nice and does the job for the money that we spent. Implementation is easy and has great team support. Pros Very easy to implement, Great looking UI Very good customer service Cons Not supported for popular UI frameworks like Angular Not much configuration options - out of the box Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Marketing & Partnerships Executive Information Technology and Services ### "AppLozic's chat service is what you may be looking for" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 17, 2019 The experience so far with AppL has been fine one. It had some difficulties round the corner but with the help from AppL team and their friendly assistance all was manageable. Pros 1\. Its cost effective 2. It has all trending facilities that one can expect from a chat api. 3. Support team is very very responsive Cons 1\. There are complications when implementing the chat feature sometimes. 2. The code quality is not very clean and needs too many hotfixes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Matt H. Founder Computer Software ### "Very happy with Applozic" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2019 Would definitely recommend and use it again. This was for a client project that has since pivoted and thus the tool was no longer needed. Pros The customization options allowed us to take over the library and integrate it easily with our application. Their support helped with questions I had promptly, which was very appreciated! Cons The documentation site was a little confusion in regards to iOS Obj-C/Swift and Android. Some features I tried to implement on iOS turned out to only be available for Android, and when we first started using Applozic with Obj-C, it seemed like priorities were being shifted to the Swift version which was a bummer. Alternatives considered [PubNub](https://www.capterra.com/p/169852/ChatEngine/) Reasons for choosing Applozic We tried PubNub but there was too much that we needed to build on our own. The Applozic UI kit was a tremendous help to get started. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BK Beata K. Product owner Computer Software ### "It is not good" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 May 10, 2019 Very often support cannot help us or doesn't understand our problems. Pros I don't like this product but I have to use it. Cons Sometimes it just does not work. Some messages are missing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ravi A. Consultant Business Intelligence Internet ### "Great product for startups to validate their idea" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 2, 2018 Best product in the market compared to alternatives to go to market fast. Pros Light weight , Customizable UI and API. Quick updates for the latest release of mobile OS. Cons Need to Improve documentation so it can be simple as its UI kits. Slightly pricey if the startups need to expand and having a startup price after the trial can help to expand. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Azydee H. Engineer ### "Unlike WhatsApp " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 14, 2018 Pros Easy to use. Some of the main features are similar to WhatsApp. Not so sure what else to put up here Cons For those familiar with WhatsApp or wechat, this is rather insufficient... Something is lacking. Not sure exactly what Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jos v. Product Development Consultant ### "Out-of-the-box functionality is a huge time saver, quality must be improved to meet our standards." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 14, 2018 bought new features into our product, rather than re-inventing the wheel and build it from scratch ourselves. Pros Fully featured chat, including web, iOS and Android screens and logic that can be customised. Huge timesaver compared to alternatives. Cons Code quality of SDKs, causing integration pain when in use with modern frameworks (e.g. swift/carthage on iOS, react.js on web). Encountered (hard to reproduce) issues which where blocking to put the solution to mass production usage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YB Yuttana B. CEO Hospital & Health Care ### "Value for money. Fantastic support!!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 13, 2018 Save a lot of time instead of writing everything on our own. Pros It is very easy to integrate needing only few lines of code. It is value for money for a startup project/company. And best of all is fantastic support. Cons It would be better if the UX/UI of chat mobile is improved so that I will be easier for user to use like WeChat, Skype or Line app. The UI of the admin web need to be improve a bit too. Feature request for send voice message from web widget. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149734/Applozic/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)