# Applozic Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Applozic the right Live Chat solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149734/HubSpot-Marketing-Hub/reviews --- Applozic 3.9 (18) [View alternatives](https://www.capterra.com/p/149734/Applozic/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 10th, 2026 # Reviews of Applozic Ease of use 3.9 Customer Service 3.9 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Milind B. CEO Information Technology and Services Used the software for: 2+ years ### "The Houuse - Applozic" February 22, 2020 5.0 Pros The Houuse was one of the first few customers of applozic as we implemented it in 2017. Pros : Ease of implementation Scalability Cons UI could be much better. Hippa/soc2 compliance should be done Switched from [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Twilio was in beta then and was not able to deliver the functionality. Review Source MH Matt H. Founder Computer Software Used the software for: 6-12 months ### "Very happy with Applozic" May 15, 2019 4.0 Would definitely recommend and use it again. This was for a client project that has since pivoted and thus the tool was no longer needed. Pros The customization options allowed us to take over the library and integrate it easily with our application. Their support helped with questions I had promptly, which was very appreciated! Cons The documentation site was a little confusion in regards to iOS Obj-C/Swift and Android. Some features I tried to implement on iOS turned out to only be available for Android, and when we first started using Applozic with Obj-C, it seemed like priorities were being shifted to the Swift version which was a bummer. Alternatives considered [PubNub](https://www.capterra.com/p/169852/ChatEngine/) Reason for choosing Applozic We tried PubNub but there was too much that we needed to build on our own. The Applozic UI kit was a tremendous help to get started. Review Source CS Chuck S. CTO Information Technology and Services Used the software for: 6-12 months ### "At times great, at others very frustrating" July 5, 2017 3.0 It helped us offer a chat service without having to build it ourselves. Pros Relative ease of setup and integration into our app. I like its price compared to other similar platforms. Cons Lack of ability to easily translate its interface into other languages. Also, it's really frustrating when customer support doesn't answer our messages on chat. I'd prefer to have a ticket system where I can monitor our issues than simply a chat system where no one responds. Review Source Jos V. Product Development Consultant Used the software for: 6-12 months ### "Out-of-the-box functionality is a huge time saver, quality must be improved to meet our standards." March 14, 2018 4.0 bought new features into our product, rather than re-inventing the wheel and build it from scratch ourselves. Pros Fully featured chat, including web, iOS and Android screens and logic that can be customised. Huge timesaver compared to alternatives. Cons Code quality of SDKs, causing integration pain when in use with modern frameworks (e.g. swift/carthage on iOS, react.js on web). Encountered (hard to reproduce) issues which where blocking to put the solution to mass production usage. Review Source VR Verified Reviewer Marketing & Partnerships Executive Information Technology and Services Used the software for: 6-12 months ### "AppLozic's chat service is what you may be looking for" May 17, 2019 5.0 The experience so far with AppL has been fine one. It had some difficulties round the corner but with the help from AppL team and their friendly assistance all was manageable. Pros 1\. Its cost effective 2. It has all trending facilities that one can expect from a chat api. 3. Support team is very very responsive Cons 1\. There are complications when implementing the chat feature sometimes. 2. The code quality is not very clean and needs too many hotfixes. Review Source RS Rajesh S. Front End Developer Information Technology and Services Used the software for: 6-12 months ### "Easy to implement, Great support" May 17, 2019 4.0 We implement this software for out clients, in one of our products. They liked it. Simple, nice and does the job for the money that we spent. Implementation is easy and has great team support. Pros Very easy to implement, Great looking UI Very good customer service Cons Not supported for popular UI frameworks like Angular Not much configuration options - out of the box Review Source Sanket O. Founder Internet Used the software for: Less than 6 months ### "Great Chat SDK ! All works smooth ! " March 7, 2018 5.0 All features of Chat App @ One Place ! Pros Applozic is the expert and leader in Chat SDK . All features such as One-One to Chat, Group Chat, Audio-Video calls and Multimedia Chatting just work fine ! Their customer support is super fast. Review Source AG Anurag G. Engineering Team Lead Health, Wellness and Fitness Used the software for: 1-2 years ### "Great chat platform" August 22, 2019 4.0 Pros Easy to implement and support from the team is valuable. Cons Slow and don't have important APIs or features. Review Source PG Pratap G. Founder Used the software for: 1-2 years ### " Applozic is a very feature rich chat solution that can be integrated quickly. " March 12, 2018 5.0 Pros Great value and feature set. It is easy to add a powerful one on one and group chat to your application Cons Improvement in some sections of the documentations is needed. There were some places we had to reach out to the development team to resolve them. They generally responsive. Review Source Ravi A. Consultant Business Intelligence Internet Used the software for: I used a free trial ### "Great product for startups to validate their idea" September 2, 2018 4.0 Best product in the market compared to alternatives to go to market fast. Pros Light weight , Customizable UI and API. Quick updates for the latest release of mobile OS. Cons Need to Improve documentation so it can be simple as its UI kits. Slightly pricey if the startups need to expand and having a startup price after the trial can help to expand. Review Source BK Beata K. Product owner Computer Software Used the software for: 6-12 months ### "It is not good" May 10, 2019 2.0 Very often support cannot help us or doesn't understand our problems. Pros I don't like this product but I have to use it. Cons Sometimes it just does not work. Some messages are missing. Review Source MS Mitja S. CTO Information Technology and Services Used the software for: 6-12 months ### "We like the technologies used but were a little disappointed with the SDK" March 7, 2018 3.0 Communication layer needed for our app Bot APIs out of the box Flexibility to build our own features on top Pros I think the technology is right. Looks like it can scale big time. We'll start looking into integrating with APIs Cons SDK could be better We do want to use certain features in production but are still waiting for them Review Source JVD Jorge Vinicius D. Programador Used the software for: Less than 6 months ### "Created a android/iphone app using ionic and applozic for an english school." March 9, 2018 5.0 It was fast to setup the chat and put it to work for my client. Pros It is fast and have all basic features you want for an chat. Notifications, contacts, groups, voice, video, attachments and others. Their costume support is very quick and helped me setup my iphone app very quickly. Cons Setup is not easy, had some problems to do it. However, their support was quick to help me. Customizing the app screen is not easy or intuitive. Review Source AB Auguste B. Owner Public Relations and Communications Used the software for: Less than 6 months ### "unable get answer for simple things" March 10, 2018 2.0 none really so far. My business making money is based on messaging but i can not get to implement a customized platform just for my site or app. Pros So fare did not see anything special that I like this software. I wish I can get more support. There are few little things that I wanted to implement and I was unable to do so. Cons Not able to add a message count to my site and app, not able to change the icon, not able manage many things such as notifications to user that they have a message like whatsup and viber do. Review Source AH Azydee H. Engineer Used the software for: 1-2 years ### "Unlike WhatsApp " March 14, 2018 3.0 Pros Easy to use. Some of the main features are similar to WhatsApp. Not so sure what else to put up here Cons For those familiar with WhatsApp or wechat, this is rather insufficient... Something is lacking. Not sure exactly what Review Source YB Yuttana B. CEO Hospital & Health Care Used the software for: Less than 6 months ### "Value for money. Fantastic support!!!" March 13, 2018 4.0 Save a lot of time instead of writing everything on our own. Pros It is very easy to integrate needing only few lines of code. It is value for money for a startup project/company. And best of all is fantastic support. Cons It would be better if the UX/UI of chat mobile is improved so that I will be easier for user to use like WeChat, Skype or Line app. The UI of the admin web need to be improve a bit too. Feature request for send voice message from web widget. Review Source SS Shantanu S. Used the software for: ### "One Stop Solution For Chat Applications" September 23, 2016 5.0 We have been using it for quite a long time. Really liked the product and especially the team . they are very much friendly and actually works round the clock to sort the ops at any level. All the best Guys . Review Source KK Krzysztof K. CTO Hospitality Used the software for: Less than 6 months ### "Needed to switch from a custom build chat engine to something scalable. " March 7, 2018 4.0 Pros It's got all the features we needed and a couple of extra to build a reliable and robust msg platform that works over multiple web and mobile enviornments. Cons The whole interface and backend panel feels rough and still there is a long way to go in terms of user friendliness of the whole experience. Review Source Similar Products Featured