Logiwa Corp

Logiwa WMS


5 / 5
19 reviews

Who Uses This Software?

Logiwa WMS is offered to E-commerce businesses, wholesale and also 3PL fulfillment centers that provide services to retail and e-commerce players.


Average Ratings

19 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $200.00/month/user
  • Pricing Details
    Users with unlimited Channel & Carrier Integrations
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Logiwa Corp
  • www.logiwa.com/
  • Founded 2004
  • United States

About Logiwa WMS

Logiwa WMS manages warehousing and order fulfillment in wholesale, retail, e-commerce, wholesale and 3PL industries. Logiwa empowers clients to achieve the most by optimizing costs, improving customer service and reducing time-to-value. Logiwa allows retailers to sell more by synchronizing inventory and orders across multiple sales channels, save operational costs and increase margins.


Logiwa WMS Features

  • Allocation
  • Barcoding
  • Cost Tracking
  • Forecasting
  • Item Management
  • Order Management
  • Procurement Management
  • Reorder Management
  • Serial Number Tracking
  • SKU / UPC Codes
  • Supplier Management
  • Alerts/Notifications
  • Barcoding/RFID
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management
  • 3PL
  • Barcoding / RFID
  • Container Tracking
  • CRM
  • Cross Docking
  • Inventory Management
  • Job Management
  • Labor Management
  • Order Management
  • Purchasing
  • Scheduling
  • Shipping Management
  • Back Order Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management
  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Ocean Shipping
  • Parcel Shipping
  • Quotes / Estimates
  • Shipment Tracking
  • Warehouse Management
  • Demand Planning
  • Electronic Data Interchange
  • Import/Export Management
  • Inventory Management
  • Order Fulfillment
  • Sales & Operations Planning
  • Shipping Management
  • Supplier Management
  • Transportation Management
  • Warehouse Management
  • 3PL Management
  • Barcoding / RFID
  • Category Customization
  • Channel Management
  • Demand Planning
  • Inventory Management
  • Location Control
  • Order Management
  • Purchasing
  • Quality Control
  • Receiving / Putaway Management
  • Returns Management
  • Shipping Management

Logiwa WMS Reviews Recently Reviewed!


so many features, fair pricing and great customer service

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Everything can be customized based on your business. User interface is so easy to learn. It has so much features and that's why it may look complicated at the beginning however support team make sure you are up and running quickly. This company takes customer feedback very seriously and improving their software based on feedback. I get emails almost every week for new integrations and features and they even added new feature to make the software even more user friendly speficially for ecommerce businesses. Even though I provide 3PL services, my background is coming from ecommerce so since I always used ecommerce multichannel inventory sofftwares I needed certain features to feel comfortable and run business faster. Account manager and one of their developer scheduled meeting with me, listened my suggestion for 15-20 minutes to make sure they understand whats needed and they coded what I needed less than 2-3 weeks.

Cons: I would have said that it may not be fit for smaller ecommerce businesses until few weeks ago but now I really don't see any negative side of this software after all the new features they added in last couple weeks. Support alone worth more than what you will pay.

Advanced functionality for E-commerce Fulfillment

Aug 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's a highly configurable and adaptable solution. It can manage fulfillment operations for various products such as food and beverage, electronics, apparel and fashion. You can setup new operations super fast and easily.

Cons: They could have a BI tool within the application. But they added it last year and it's super cool.

Overall: I've implemented and have been using LA WMS in our e-commerce fulfillment operations. I implemented LA WMS in my previous jobs in 2 different 3PL - fulfillment companies.

Recommendations to other buyers: Have someone dedicated for the management and administration of the system. Not necessarily a technical person. But having someone dedicated will give you the option to continuously improve your operation. The solution offers the functionality to measure and improve the current operation.

One of a KIND.

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Since the moment i got started on LA, a lot of features made me realize that it is in fact the best software for my company since it has all the features and more for me to run my business efficiently. From the amazing customer service, to the personalized training & software building to fit my EXACT needs, to the continuous customer service to ensure a successful implementation and use of the LA. Altogether, LA allowed me to centralize all my operations (from using multiple software, to now using only one), and run my operations for multiple startups ALL IN ONE.

A big Thank You to the team for being beyond helpful & resourceful, and continuously helping me successfully implement LA.

Cons: To be honest, there is not much about this software that i did not like. Everything about it is great and it fits my business needs perfectly. Maybe the only thing that i did not like was how long it took ME to get perfectly used to it and run my daily ops a lot faster. But after using the software for few weeks, i am getting a lot better.

Overall: Running my daily ops a lot faster, Centralizing all my operations from various startups, a very customizable platform and a one of a kind customer service.

The Most Flexible SCM System in the Market

Oct 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is the perfect inventory management system for our business. Support is prompt and reliable. Our process around the warehouse has become very efficient and easy to use. Once you understand the software, you can customize the process to meet your needs.

Cons: Very Minor bugs that get resolved when you contact support.

Overall: Our inventory has became very accurate. Increase in sales due to 99% shipping accuracy. Logiwa is our central hub to all platforms.

Implementations has been a Nightmare!

Sep 21, 2018
1/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Pros: The pricing is what made us decide to go with Logiwa, but it seems to be too good to be true. "The bitterness of poor quality remains long after the sweetness of low price is forgotten." -Benjamin Franklin

Cons: They do not have a customer service phone number and any support you need must be done through email. We have spent the last 3 months trying to go live with the software but we cannot get in touch with our Support rep to train us properly on how to use it. There is NO Documentation or Tutorials to refer to. The UI is confusing and usability is unorthodox (Having to hit "Enter" to get a dropdown menu to work). I could tolerate the UI if we could simply get it to work, but we have had no such luck. Please disregard all other reviews on this website because I cannot believe they are legitimately from users of the Logiwa software. I'm sorry Logiwa, but this is a nightmare I cannot wake up from. IF WE COULD GET ANY USABILITY OUT OF THE SOFTWARE I MAY BE WILLING TO CHANGE THIS REVIEW... but until then business deserve to know.

Capterra loader

We chose Logiwa for it's functionality, we rave about the Company because of support

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The functionality and connectivity to multiple platforms. We also have used the help resources quite a bit as we learned the system, and they are very straightforward. We've had a lot of questions while using the system and the support team is always responsive and thorough.

Cons: There was an adjustment period while learning the system. Warehousing and fulfillment was a newer business unit for us and the ins/outs of WMS and the interface took time to learn.

Overall: The system has helped us streamline our business and keep us organized. We can't share enough about the communication and support that comes along with partnering with Logiwa.

Customer Service

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: What I liked most about the software was how well the folks at Logiwa worked with us to help us with our particular needs. Not every customer is the same but they really tried, and succeeded in getting things done for us.

Cons: Nothing. We have not found a single problem anywhere in our dealing with Logiwa.

Overall: Everything we were looking for in a software package Logiwa has provided. All you have to do is ask them and they get on it right away. Awesome!

Very happy with Logiwa. Support is very fast and effective, and the software works as expected.

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Once we make a process it just works. Built-in integrations are easy to set up. They're continually making the software better. Lots of functionality at a great price.

Cons: New custom integrations took a little longer than expected. Occasionally new software updates require minor process changes.

B2C Inventory management and Order Fulfillment

Mar 21, 2016
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: designed for B2C omnichannel, offered on cloud, no need for capex, superb customer support, easy to configure, user friendly. We manage our inventory and fulfill orders for multiple channels using LA WMS. We managed to implement it with almost no internal IT involvement.

Cons: demand planning would be nice to have in the software

Recommendations to other buyers: Focus on your business processes, the software handles the rest. The project was a good opportunity for us to redesign our logistics processes. The vendor is very knowledgeable on designing efficient processes.

Capterra loader

My Logiwa

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Software support almost any process you like

Cons: Mobile App Operation need to be Upgrade soon

Overall: As a general Statement i can say that with Logiwa Development Team we almost cover 90% from our , High software demands .

Working with Logiwa tech support is awesome.

Jul 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: No limitations, program to your needs, easy to navigate and friendly user. iCloud based and 24 hours working, no downtime since I've been with Logiwa.

Cons: Having difficulty of syncing qty in all platforms. We have some hiccups on some other platforms that we can not sync qty until now.

Overall: Increase our sales.

Logiwa software

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Customer support and the ease of use for this system make it a plus.

Cons: Some steps seem like they could be more streamlined.

Overall: The overall experience with Logiwa was good.

Their customer support is quick to respond to any and all assistance you may need.

Oustanding Service

Sep 08, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Logiwa team had COMPLETELY catered to my every business need, and build the software to coincide with every aspect of my business.

Cons: It is a bit complicated to use initially.

Overall: Outstanding.

We are able to see the performance of our Warehouse with LA WMS

Mar 23, 2016
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: They are working like a business partner. They understand our needs well and act immediately.

Cons: they have other customers :) You need to spend some time for performance optimisation through the end of the Project timeline.

Recommendations to other buyers: Clearly understand your software needs and work on warehouse processes first before starting implementation.

A pleasure to work with the Logiwa Sales and Service Teams

Jun 13, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The flexibility to integrate into the platform from external resources. The sales and support teams are very easy and responsive to work with. Once we fully utilize the system I believe we will see the full benefits.

Cons: Error messages are not very descriptive. The interface could use a bit of polish. API documentation needs to be a bit clearer.

LA WMS for Order Fulfillment

Mar 21, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: We are using LA WMS for 4 years in multi client multi warehouse environment.

It is easy to use and there are a lot of built in functions. It is web based, easy to integrate and configure.

I recommend it for all in order fulfilment operations in online and retail.

Sente Advisory

Mar 15, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pros:

-Easy to implement, easy to use, significantly better results, agile team

Cons:

-A few trends are not in there yet, such as deep learning and integration with tools like Google Glass, but I hear that are coming soon.

Very responsive, very professional, great follow up.

Jul 19, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Customizable, reliable, no issues. The flexibility to adapt to our business is very good. We will be utilizing the e-commerce function soon.

Cons: Some terminology and Icons could be improved. The graphics and colors on the screen could be better also.

Overall: easy to use, very good people to work with.

State-of-the-art WMS

Mar 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Easy-to-configure, in-depth functionality, capable of responding to various industries, top notch in retail and e-commerce, very knowledgeable team of supply chain engineers