--- title: "Logiwa Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Logiwa the right Warehouse Management solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/149744/Logiwa/reviews/" page_type: "reviews" language: "en" --- Logiwa 4.6 (95) [View alternatives](https://www.capterra.com/p/149744/Logiwa/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 4th, 2026 # Reviews of Logiwa Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews AC Alyssa C Executive Administrative ManagerWarehousing, 11 - 50 employeesUsed the software for: Less than 6 months. “I appreciate the automation capabilities of the system. As we continue to onboard new clients, we're working through some initial challenges to streamline our processes.“ June 27, 2024 MS Meghan S Director of OperationsLogistics and Supply Chain, 2 - 10 employeesUsed the software for: Less than 6 months. “Glitches in the Development ESPECIALLY the billing portion“ July 5, 2024 JL Jerry L Data Operation SpecialistLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 1-2 years. “We have clients selling their products on different marketplace, e.g. Amazon, Walmart, Wayfair, and all of them could be directly connect with the WMS system, so we could receive the order once the customers place the order.“ November 22, 2022 JL Jim L Director of WarehousingWarehousing, 51 - 200 employeesUsed the software for: 1-2 years. “Having an issue with user logins not working.“ June 15, 2023 QS Quino S IT SupportLogistics and Supply Chain, 51 - 200 employeesUsed the software for: 6-12 months. “By providing a complete, real-time view of inventory, it can improve planning capabilities and enable teams to perform their tasks more efficiently.“ May 12, 2023 CC Charlene C VP Warehouse OperationsWarehousing, 11 - 50 employeesUsed the software for: Less than 6 months. “I don't like the fact that there is multiple ways of performing a process. “ September 20, 2022 AC Alyssa C Executive Administrative ManagerWarehousing, 11 - 50 employeesUsed the software for: Less than 6 months. “Her responsiveness and attentiveness made us feel like a priority, fostering a sense of trust and reliability that is invaluable during such transitions.“ June 27, 2024 CH Casey H Inventory Control ManagerRetail, 11 - 50 employeesUsed the software for: 1-2 years. “This is a source of frustration that Logiwa IT has refused to address.“ June 21, 2023 ## Showing most helpful reviews Showing 1-25 of 95 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Cole P. Co-Founder Logistics and Supply Chain Used the software for: 6-12 months ### "We chose Logiwa for it's functionality, we rave about the Company because of support" September 5, 2018 5.0 The system has helped us streamline our business and keep us organized. We can't share enough about the communication and support that comes along with partnering with Logiwa. Pros The functionality and connectivity to multiple platforms. We also have used the help resources quite a bit as we learned the system, and they are very straightforward. We've had a lot of questions while using the system and the support team is always responsive and thorough. Cons There was an adjustment period while learning the system. Warehousing and fulfillment was a newer business unit for us and the ins/outs of WMS and the interface took time to learn. Review Source CR Chris R. President Warehousing Used the software for: Less than 6 months ### "3pL" August 17, 2022 4.0 A lot of logic was put into the thoughts of all the processes. Some modules are add one and cost additional. User license fees are a priced strangely. Pros Cloud based, fairly customizable. Built to suit Cons Some minor bugs experienced on go live, but work on for the team and resolutions implemented. Smoother sailing now Alternatives considered [DaVinci](https://www.capterra.com/p/86490/DaVinci/) Reason for choosing Logiwa Price, user ease, recommendations Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Shipstation has poor inventory control, receiving And other functions we needed Review Source VR Verified Reviewer Sales Manager Financial Services Used the software for: Less than 6 months ### "Implementations has been a Nightmare!" September 22, 2018 1.0 Pros The pricing is what made us decide to go with Logiwa, but it seems to be too good to be true. “The bitterness of poor quality remains long after the sweetness of low price is forgotten." -Benjamin Franklin Cons They do not have a customer service phone number and any support you need must be done through email. We have spent the last 3 months trying to go live with the software but we cannot get in touch with our Support rep to train us properly on how to use it. There is NO Documentation or Tutorials to refer to. The UI is confusing and usability is unorthodox (Having to hit "Enter" to get a dropdown menu to work). I could tolerate the UI if we could simply get it to work, but we have had no such luck. Please disregard all other reviews on this website because I cannot believe they are legitimately from users of the Logiwa software. I'm sorry Logiwa, but this is a nightmare I cannot wake up from. IF WE COULD GET ANY USABILITY OUT OF THE SOFTWARE I MAY BE WILLING TO CHANGE THIS REVIEW... but until then business deserve to know. Review Source DH Doug H. Director of Operations Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great Software for Stocking / Warehouse Management" November 5, 2020 5.0 The implementation with \[SENSITIVE CONTENT HIDDEN\] (our implementation Consultant) was great. She was very patient and made sure we had all the kinks worked out. We launched pretty quickly and she was exceptionally flexible with our short turn around time. The web based training was incredibly well put together and I think because of the extra effort she put in, we were successful on day one. Pros I like the mobility of the product. It works great on any type of device (mobile app and web platform). The software is quick, responsive, and very robust for the price. Cons There is nothing to that comes to mind that I dont like about Logiwa. Overall, its a great product. I am sure with time, it will become even more robust as they add valuable functionality. Alternatives considered [3PL Warehouse Manager](https://www.capterra.com/p/86175/3PL-Warehouse-Manager/) Reason for choosing Logiwa Cost and implementation are the main reasons we went with Logiwa. We have not been disappointed with our selection. Review Source SM Steve M. Sr. Executive Logistics Warehousing Used the software for: Less than 6 months ### "Excellent Implementation support from Logiwa" November 12, 2020 5.0 My implementation specialist has been very helpful and patient with me, this really helped getting the system implemented and ensuring a continued use from our company. Pros This software offers everything you would need to sustain a large 3PL operation. Cons This is not as user friendly as I would have hoped, some terms are confusing to understand. Alternatives considered [Excalibur WMS](https://www.capterra.com/p/14208/3PLink/)[Sphere WMS](https://www.capterra.com/p/150247/Sphere-WMS/) Reason for choosing Logiwa We interviewed several different WMS providers and I felt that Logiwa was the most intuitive of them all. Price point was something I could live with as well. While Logiwa was not the cheapest I felt that it offered the most for the price point. Switched from [inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/) We needed a more robust system capable of handling the demands of our growing company and customer base. Review Source AC Alyssa C. Executive Administrative Manager Warehousing Used the software for: Less than 6 months ### "Exceptional Support and Expertise (\[sensitive content hidden\])" June 27, 2024 4.0 In the realm of implementing new systems, the journey can often be fraught with challenges and uncertainties. However, our experience with \[sensitive content hidden\], our dedicated onboarding engineer at Logiwa, has been nothing short of extraordinary. Her unwavering support, profound knowledge, and genuine dedication have truly set a benchmark in customer service. From the outset, \[sensitive content hidden\] exhibited a deep understanding of our needs and the intricate workings of Logiwa's warehouse management system. Her guidance was not just informative but tailored precisely to our operational requirements. She patiently navigated us through the complexities of the software, ensuring that every step of the implementation process was clear and manageable. What truly stands out about \[sensitive content hidden\] is her proactive approach and readiness to go above and beyond. Whenever we encountered a hurdle or sought clarification, she was promptly available with solutions and comprehensive explanations. Her responsiveness and attentiveness made us feel like a priority, fostering a sense of trust and reliability that is invaluable during such transitions. \[sensitive content hidden\] is more than an onboarding engineer; she is a cornerstone of what makes Logiwa exceptional. Her dedication, expertise, and personable demeanor have left an indelible impression on our team. While we continue to adapt and grow with Logiwa, we fondly remember the guidance and support of \[sensitive content hidden\], an exemplary professional who embodies the spirit of exceptional customer service. Pros I appreciate the automation capabilities of the system. As we continue to onboard new clients, we're working through some initial challenges to streamline our processes. I'm confident that with time, we'll reach a point where we're fully satisfied with the system's performance. Cons The system is presented to us as a blank canvas for customization, which is commendable. However, transitioning from a completely manual process to automation, especially without prior automation knowledge, has posed significant challenges. Additionally, launching without full readiness to onboard all 70 clients has resulted in daily hurdles, often necessitating support without access to a dedicated onboarding engineer. Dealing with recurring bugs and relying on workarounds has been particularly frustrating. Review Source ES Eitel S. E-Commerce Package/Freight Delivery Used the software for: Less than 6 months ### "The Experience with LOGIWA and its features." August 27, 2021 5.0 Having the opportunity of having the LOGIWA WMS experience at our site has been a very good learning experience, the system has provided us more knowledge on how easy is to set up new processes from incoming product all the way to out bound, the transition from our previous WMS to LOGIWA was very easy and the new processed that have been implemented using LOGIWA have definitely saved a substantial amount of time throughout every steps in the processes. All of these wouldn't not have been possible if we wouldn’t have the excellent support that LOGIWA has provided during all this time, the prompt response to our questions had make a difference. Pros One of the features the I like about LOGIWA is having the opportunity of mass processing a large amount of identical items at once, this has saved us a lot of time and the efficiency has been improved. The product is user friendly. Cons Not having the ability to use the same username on multiple devices has been a challenge. Review Source BH Becky H. System Admin Warehousing Used the software for: Less than 6 months ### "LOGIWA - Impressive Features and Functionality- Top Level Warehouse Management" April 9, 2021 5.0 We are currently in the implementation phase with a Go-Live date with our first client on May 3rd. \[SENSITIVE CONTENT HIDDEN\], our implementation consultant, has been outstanding in her guidance and support. Her professionalism and patience have been appreciated as we learn all of the new LOGIWA features. \[SENSITIVE CONTENT HIDDEN\] has been key to our transition from 3PL to LOGIWA. Pros 1\. Job Batching 2. Shopping cart interface setups 3. Item imports from shopping cart 4. Robotics 5. Barcode capabilities for picking/packing 6. Manifesting at the packing station Cons We are new to the software. At this point, we have not witnessed any "cons" to this software. We are very impressed with the features and functionality. Review Source Logan S. Implementation Specialist Logistics and Supply Chain Used the software for: Less than 6 months ### "User Review" June 29, 2022 4.0 It has been good so far! Still learning as I go. Pros Responsiveness of support staff \[SENSITIVE CONTENT\]. Cons A little buggy here and there. But this gets fixed or adjusted if we submit a ticket. Review Source Lior N. COO Warehousing Used the software for: 1-2 years ### "My Logiwa " September 7, 2018 5.0 As a general Statement i can say that with Logiwa Development Team we almost cover 90% from our , High software demands . Pros The Software support almost any process you like Cons Mobile App Operation need to be Upgrade soon Review Source AJ Alex J. DTC Manager Food & Beverages Used the software for: Less than 6 months ### "4 months in..." November 29, 2022 5.0 We had a sale just recently, Logiwa and its job function allowed us to blow past the last two years of picking and shipping. I cant really explain how much of the success of the DTC department was due to Logiwa just doing things right and efficiently. The customer support that I have experienced has also been phenomenal. I feel supported and there has yet to be a problem that hasnt been solved by the support team. 11/10. Pros It ease of use and setup. We were running in less than a week of testing. Cons Cant really think of one. It does it all and well. Review Source DH Drew H. Founder and CEO Logistics and Supply Chain Used the software for: Less than 6 months ### "Great, simple, WMS" June 1, 2023 4.0 Been good! Great service so far. Pros Easy to learn. Allows access for our customers to do more of what they want while allowing us to manage our warehouse. Cons Its easy to learn and use, but the layout and UI is a little weird somtimes. Also, building out shipping rate shopping mapping has to be at the customer level and not the macro level. Review Source BH Brent H. Fulfillment Director Retail Used the software for: 2+ years ### "Logiwa Review" June 21, 2023 4.0 Pros I really like how it is able to pull in and keep track of orders from multiple sites. Also if an order was canceled on the main sites, it will update automatically during packing. Cons How it does not seem too user friendly from the beginning. There seems to be a huge learning curve for new users, however it shows it was made by engineers with a lot of fail saves. Review Source bH bill H. Managing Partner Logistics and Supply Chain Used the software for: 2+ years ### "Logiwa is a very solid go to option for e-commerce" September 30, 2022 4.0 very good Pros ease of use, price and customization of the program. Cons on-boarding and technical support are a little rough. Review Source VN Vanessa N. Admin. Assistant Warehousing Used the software for: Less than 6 months ### "Logiwa Review" June 18, 2024 5.0 Pros When you start using the system it may be imitating, but once you start navigating it is very easy to use. Cons You must be very proactive in the system to know exactly what you have to do if an error occurs, or you will have to refer back to the to the help tag or place a ticket in which sometimes does take a while. Review Source JL Jim L. Director of Warehousing Warehousing Used the software for: 1-2 years ### "Review" June 15, 2023 5.0 Pros The ability to get a full snapshot of your inventory in the warehouse as well as the easy flow of order picking creates optimal efficiency. Cons Having an issue with user logins not working. Review Source RR Robert R. Shift Manager Apparel & Fashion Used the software for: 6-12 months ### "Logiwa was my first experience with a WMS." December 17, 2020 5.0 Logiwa has continued to get better to meet our needs and customize the software to meet our specific needs. Pros It allowed us to digitize our inventory and convert our picking and receiving process to a barcode bin system. Cons Features and implementations aren't always consistent across the platform. Sometimes scanning a barcode advanced you to the next screen/field/function, sometimes you have to hit enter, or tap confirm. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) To digitize inventory and use a bin system. Review Source LL Lindsay L. Financial Operations Supervisor Warehousing Used the software for: 1-2 years ### "Excellent WMS option" November 29, 2021 5.0 Pros Ease of use and the constant support help to continue to help us grow. Cons Sometimes the reports lack detailed data but after requesting changes, they have put it in the works for future development so it will be coming. Review Source VR Verified Reviewer CIO/COO Food & Beverages Used the software for: 2+ years ### "Logiwa WMS review" December 30, 2020 4.0 Pros Cost effective Easy to deploy and get it up and running quickly Easy to use Cons Limited functionality compared to larger WMS systems Review Source eH eli H. owner Logistics and Supply Chain Used the software for: 2+ years ### "support" September 11, 2020 2.0 Pros used to be support but not anymore- Cons the customer support the last few months has been poor Review Source KS Kathy S. Terminal Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Amazing Company and everything included! " February 2, 2021 5.0 Our Rep \[SENSITIVE CONTENT HIDDEN\] was absolutely amazing, she was very patient, making sure we really understood and answered our million questions without ever getting frustrated. She was always there on email to help if needed and gave us great tips and guidelines! Pros Very user friendly, easy to see platform. Very customizable to be tailored to your specific needs. Everything is so neat and organized. Cons That we waited so long! Also that you cant input storage charges from before getting the program, so doing manually 1st month was a pain, but smooth sailing for future. Reason for choosing Logiwa The user interface, the simplicity, cloud-based, and customizable. Also was very fair priced and can integrate with almost anything. Review Source KA Karl A. Director of Operations Warehousing Used the software for: Less than 6 months ### "Logiwa Recview" May 17, 2021 4.0 The team has been great to work with and very responsive in addressing our needs. They also show a great willingness to add features. Pros Logiwa is very easy to integrate with carriers and the major shopping carts. The automations makes it easy to process orders and the rate shopping is simple to implement and works well. Cons While the reports contain the information I need they could use a bit more formatting to make them easier to use. Also the pay as you go method for adding automations, client users and users is a hassle. Review Source FI Francesca I. Manager Warehousing Used the software for: Less than 6 months ### "Great Customer Service Team" November 5, 2020 5.0 Pros The ease of getting everything set up! We have been working with \[SENSITIVE CONTENT HIDDEN\] and she has been absolutely great! We've run into some minor issues while getting up and running and she is always willing to get on a quick call with us to help solve the problem. Her response time and willingness to help has really made this an easy process! Cons Not sure yet, just started using! I'm sure there might be some minor kinks but it seems like Logiwa team is always willing to jump in and adjust whatever is needed by the client. Review Source VR Verified Reviewer Director of Client Relations Entertainment Used the software for: Less than 6 months ### "Turn Key System" March 20, 2019 4.0 Once we were up and running it's a good tool. It has all the basic functionalities and they were able to customize some things for us. Pros No devs are needed on our end to implement this software. Cons It is not intuitive at all. You need someone to show you exactly where to go in order to get anything done. Review Source Response from Logiwa Corp May 24, 2019 Thank you for your review! We're glad that we were able to get you up and running to get the most out of our system. We'll be redesigning our platform in the next 6-12 months to make it much more intuitive and even better to use so stay tuned for updates! VR Verified Reviewer Co-CEO Consumer Goods Used the software for: Less than 6 months ### "Incredible team " April 9, 2021 5.0 Pros The onboarding has been incredible. Team led by \[SENSITIVE CONTENT HIDDEN\] (Masters degree in Supply Chain) gives us confidence that we will be successful Cons Ux/ui needs work Not obvious what the flow should be Needs a design makeover Alternatives considered [3PL Warehouse Manager](https://www.capterra.com/p/86175/3PL-Warehouse-Manager/)[ShipHero](https://www.capterra.com/p/166930/ShipHero/) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.