# Enrolmy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Enrolmy the right Class Registration solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149762/Enrolmy/reviews

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Enrolmy

4.8 (40)

[View alternatives](https://www.capterra.com/p/149762/Enrolmy/alternatives/)

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Last updated May 12th, 2026

# Reviews of Enrolmy

Ease of use

4.5

Customer Service

4.8

## Pros and Cons in Reviews

Td

Toni d

General ManagerEducation Management, 2 - 10 employeesUsed the software for: 1-2 years.

“Mostly self explanatory and easy to use, and the syncing with Xero makes accounts very easy.“

December 6, 2022

MA

Miriam A

Programme ManagerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“The support team are so onto it, they will have a problem fixed in only a few hours (verses a few days with our previous software)“

July 9, 2021

## Showing most helpful reviews

Showing 1-25 of 40 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Sports Coordinator/ Team Leader/ Classroom Teacher  
  
Used the software for: 6-12 months

### "Once you get your head around the programme its easy and great to sort teams out."

July 16, 2018

5.0

Pros

That we can track payments and be able to sort teams out real quick and letters and reminders about fees etc in one place

Cons

That we cant click on every player and move them to a new team, we have to individually move them into a new team when a new team has been added

Review Source

EW

Emma W.  
Senior Administrator  
Child Day Care Services  
Used the software for: 2+ years

### "Positive Experience with Enrolmy"

April 29, 2026

5.0

Overall, it is a great system and provides a much smoother experience for both parents and staff compared to our previous booking system. The system itself is simple and straightforward to use. The support from the Enrolmy team is also excellent; they are always able to provide timely updates and assist in resolving any queries we may have.

Pros

Voucher payments can be reconciled easily and efficiently by providing a bank statement and allocating payments directly to customer accounts. This is a significant improvement on our previous booking system, where the process had to be completed manually. The live registers feature is also a valuable addition, ensuring that our office team can see what is happening across our provisions in real time.

Cons

We are currently unable to view any personal details provided by our customers, as the relevant fields are appearing blank. This issue has been reported and is currently being investigated by the Enrolmy team. However, customer personal details can still be viewed via the Enrolmy Provider app. In addition, there are certain elements of the system that we are unable to amend directly, such as the reallocation of credits. As a result, we are required to contact our representatives for assistance with these adjustments.

Switched from

[Coordinate](https://www.capterra.com/p/10005822/Coordinate/)

Co-ordinate was extremely temperamental, and the system would frequently shut down. We also received very limited support from their team, and customers experienced ongoing issues as a result. Our office team had to complete many processes manually, and we were unable to accurately and consistently track our financials due to repeated system errors and bugs.

Review Source

PS

Paul S.  
Deputy Principal  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Great software, albeit a few support kinks"

October 22, 2018

3.0

At first, it was a little frustrating because of the lack of quick support. It would have been helpful if they offered a day of PD on how to use the software and would be definitely helpful to offer phone support instead of mainly email support that can be delayed.

Pros

Free software. Once you know what you're doing, it's very helpful and takes away from the workload of office staff

Cons

The support could be faster and quicker. There's noone available to talk to instantly when you are needing quick help for something.

Review Source

LG

Laura G.  
Administrator  
Child Day Care Services  
Used the software for: Less than 6 months

### "Absolutely Incredible Experience!"

April 30, 2026

5.0

It has been great. It's a vast system that takes a bit of getting used to but when you have the support of the team at Enrolmy it makes life so much easier. Everything is in one place and it makes an administrators job easier to monitor and keep on top of. The initial set up for parents is longer than our previous provider but it is because it asks for all the details that we require to keep children safe. Once people are set up, booking on and crediting etc are all loads better.

Pros

It is so thorough and covers so many aspects that I hadn't even considered. Being able to add notes for absent pupils, flagging individuals with considerations, the info tab to have a quick guide to who has dietary needs or allergies. The onboarding was very thorough and the support has continued to be high ever since and we are nearly 5 months in to using the system.

Cons

There isn't any notifications for tasks that need completing. Such as closing off clubs or consolidating payments. You have to remember to go into each thing to mark them off.

Switched from

[ClassForKids](https://www.capterra.com/p/141287/Class4Kids/)

They didn't do all of the things that OFSTED requires and we were using 2 platforms to do one job so it was costly. Now we have one platform that does everything

Review Source

FC

Fiona C.  
Managing Director  
Child Day Care Services  
Used the software for: 6-12 months

### "Enrolmy changed my life - simple!"

April 9, 2026

5.0

Really great experience from start to finish. I've literally spoken to 3 people during my time with them. No Bots! Just human help. Sending emails out to All is just great. I'm looking forward to exploring Enrolmy further as there's lots I've not accessed as yet.

Pros

It saves me time on paperwork by providing me with customer information like statements. The bookings are real time so no more texts for me to remember to log. Accident incident forms can be logged and stored on the system. Also the safety form is a lifesaver as you can bring up all the children's details at the touch of a button onsite.

Cons

Change but that was a me issue which took me 6 months to get my head round. Once I did, best thing I ever did.

Review Source

MH

Maggi H.  
CEO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Liberty Jamboree "

April 28, 2026

5.0

excellent support from \[sensitive content hidden\] and great product it has linked with xero and made management of funding and bookings more effective

Pros

it has enabled us to be more specific with bookings, manage registers and have it on all our phones. all the staff have been happier with having equal access

Cons

not being able to change money ourselves and not having a basket this has been the only issue and would be great if this could be introduced

Review Source

EM

Elizabeth M.  
Director  
Fine Art  
Used the software for: 2+ years

### "Enrolmy - A valued part of Lavender Art Studios Operations"

March 31, 2026

5.0

Exceptional customer support - always prompt, professional and reliable, clear and helpful communication. Everytime we reach out, issues are handled efficiently with genuine care and attention. The platform supports the smooth day to day running of our studio. We feel confident knowing support is always there when needed. A consistently high standard of service. I highly recommend. Enrolmy is a valued part of Lavender Art Studios operations.

Pros

I have been a long time customer at Enrolmy, and what I like most right now is their customer support team.

Cons

I do not have con's about Enrolmy right at this time, this question is not applicable to me right now.

Review Source

Response from Enrolmy

April 1, 2026

Thank guys, our support team really feel the love!

MA

Miriam A.  
Programme Manager  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Perfect for Before School, After School, and Holiday Care"

July 9, 2021

5.0

I switched to Enrolmy from a previous software because it was much cheaper, and due to Covid-19 we had to cut costs where we can. I am so stoked with Enrolmy as a software, it is so much easier for myself and my parents to use. Enrolmy provided so much support and phone calls which made the switch so easy, and meant I learned to use the software much quicker. The support team are so onto it, they will have a problem fixed in only a few hours (verses a few days with our previous software)

Pros

The best part about Enrolmy is that parents are able to take control of their own booking online, saving me a lot of time and paperwork. I also value the ability to have and monitor a waiting list. Our previous software didn't have this option and I had to manually monitor our daily numbers to ensure we didn't over book.

Cons

The safety forms seemed to be missing some key questions such as Dietary requirements. Also, it would be super helpful if there was a way to access all of the children's safety information (such as birthdays etc.) from the providers app.

Reason for choosing Enrolmy

Enrolmy first contacted me, I heard them out and I decided making the switch to Enrolmy was the best option for us.

Review Source

CW

Celia W.  
Director  
Education Management  
Used the software for: 2+ years

### "Enrolmy is Awesome!"

December 7, 2022

5.0

Pros

We started using Enrolmy seven years ago through a friend referring it to us and we still love using it. We would never even entertain using any other programme. The features that have been added to help make the programme more efficient and proficient over the past few years have been phenomenal. The support team have always been friendly and helpful, leading us through any queries and difficulties we may have been experiencing. We highly recommend Enrolmy for organisations that have many programmes and many students to enrol. Enrolmy is Awesome!

Cons

For the music side of our school I would like to see more opportunities to use Enrolmy. Until now we have used the sports grouping to do it, then we moved into a total music programme but the graphics are not appealing and it isn't user friendly. On top of that, it means we have to have two different registration programmes within our same school. I love the presentation to the public that Enrolmy has, I'd love to see something developed for our music sessions. Sports is always put ahead of Music and I'd love to see it become equal :)

Review Source

LP

Lauren P.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "So many features rolled into one - such a time saver! "

September 19, 2021

4.0

I've been really impressed so far and, for the most part, find it really easy to use. I don't see how I could have got up and running any other way in the same timeframe and budget.

Pros

When starting out enrolmy was the quickest and most efficient way I could find to create an online presence and start taking bookings for my courses. I loaded all of my courses and information over a weekend and was ready to start taking bookings in a matter of days! They've taken, what would have been, months of work and expense on my part and rolled all the services one needs into an extremly affordable and easy to use package. Enrolmy has created all their products specific for the needs of businesses like mine and they offer great support and traing - so it really was a no brainer to go with them!

Cons

As it is a package that serves many different businesses it would be nice to have a little more room to cusomise the design of your pages. Some of my clients don't recieve emails sent from my enrolmy account which is a little frustrating. We have had a few issues with the sign in app during course time - a couple of times the names of some children haven't showen up so parents couldn't sign them in. It can be a little it clunky at times - but the positives far outweigh the negatives!

Review Source

CM

Chanelle M.  
Director  
Sports  
Used the software for: 1-2 years

### "I love enrolmy"

December 10, 2018

5.0

Pros

Enrolmy as make my admin world so much easier, with a click of a button I can talk to all my clients at the same time. I love love love it

Cons

wish the school terms would flow into each other with having to have to update my activities every term

Review Source

EN

Ella N.  
Operations Manager  
  
Used the software for: 6-12 months

### "Awesome Product"

November 15, 2016

5.0

We have been so happy with enrolmy since we began using it, it is so nice to not spend hours invoicing! We are currently only using it for our holiday programme but it has been great and we intend to start to use it for after school care as well eventually. Parents are getting the hang of it too and it is nice to have a simplified and streamlined booking system which we can direct new parents to. Occasionally had problems with xero sync but any issues I have are always sorted out straight away due to the fantastic communication that Dean and the team have.

Pros

It handles all of the invoicing and small admin tasks that I previously would spend hours managing!

Review Source

Response from Enrolmy

August 8, 2018

Hi Ella, Thanks for your review :D Awesome to hear that we have helped minimize the time you spend on invoicing! This is a biggie for most before and after school care providers! The system seems to be working well for you and your parents, keep in touch. The Enrolmy Team

GM

Gerhard M.  
Manager  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Enrolmy for Holiday Programme"

December 5, 2018

5.0

Time savings stands on top of the list with bookings and accounts follow-up.

Pros

Very easy to use. Saves a lot of time as parents book directly.

Cons

Works great for Holiday Programme application. Can't think of any shortfalls at the moment :)

Review Source

BP

Brigeen P.  
Program Management  
Child Day Care Services  
Used the software for: 2+ years

### "Highly Recommend Enrolmy"

May 8, 2026

5.0

Enrolmy has fundamentally changed how we manage our customers and NCS — streamlining our processes, saving us considerable time, and giving us the tracking, visibility, and compliance we need to run with confidence. The combination of constantly-improving software and a support team that genuinely goes above and beyond makes it an easy recommendation.

Pros

The support team — and Roxanne in particular — has been genuinely exceptional. Every interaction has been met with fast responses, and thorough follow-through. They listen, they follow up, and they make sure every issue is fully resolved before moving on. In addition, the team has continually improved the software and even customised it specifically for the Irish market, which shows a real commitment to their customers.

Cons

Honestly, it's difficult to find fault. It would be great if it were further expanded to manage activities like birthday parties better.

Switched from

[ClassForKids](https://www.capterra.com/p/141287/Class4Kids/)

NCS tracking and management. More focused on Irish market.

Review Source

TS

Tom S.  
Manager  
Sports  
Used the software for: 2+ years

### "Save your hours on your Admin!"

May 13, 2026

5.0

Brilliant, i run two businesses on separate sides of the planet and they both run smoothly thanks to enrolmy which organises so much for me

Pros

Really helps me cut down of my admin hours, is very efficient and collects all detail i need, as well as collecting payments, creating registers etc. \[sensitive content hidden\] is very helpful and speedy with any problems i may have

Cons

Some parents can still seem to bypass questions that must be answered before they go to next page, which can lead to missing info

Review Source

ST

Simon T.  
Director  
Sports  
Used the software for: 2+ years

### "Young Guns"

December 1, 2022

5.0

Registrations, invoicing, crediting, communication and admin in general is all made a lot easier. Many hours have been saved.

Pros

It covers all almost all bases and the support is great. Feedback is taken seriously and often acted on. Enrolmy is constantly improving to work best for the needs of providers.

Cons

It isn't set up so well for a flexible booking system, where customers can book for as many classes as they please. In saying that, I have managed to find a way to make this work with my business and it works well. An option for customers to be able to book for private/one on one lessons with providers could be a handy feature to add as an activity type.

Reason for choosing Enrolmy

A booking system is very complex to build. Enrolmy has everything covered.

Review Source

TD

Toni D.  
General Manager  
Education Management  
Used the software for: 1-2 years

### "Enrolmy for database management and online bookings"

December 6, 2022

5.0

Very positive experience. Mostly self explanatory and easy to use, and the syncing with Xero makes accounts very easy.

Pros

Online bookings on a secure platform, and ease of information collection and communication with clients.

Cons

When setting up a new activity it isn't always easy to work out what some of the settings are. I don't seem to be able to copy and paste a parent's email address unless I am in that parents' profile - ie I can't do it from the customer list.

Reason for choosing Enrolmy

Spreadsheet method was very obsolete and time consuming - open to errors!

Review Source

NM

Nigel M.  
Admin Manager  
Religious Institutions  
Used the software for: 2+ years

### "Bounce "

December 8, 2022

4.0

Streamlined booking

Pros

Easy to use and access. Can monitor attendance levels and adjust changes instantly.

Cons

Ability to report on family attendance on weekly basis covering all sitesWeekly pickup sheet for different schoolsCan't vet new clients easily

Reason for choosing Enrolmy

Ease of use, pricing over multiple sites

Review Source

SH

Sandy H.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Using Enrolmy in a primary school setting"

December 6, 2022

5.0

Streamlined our booking and registration process for sports teams. We trialed using the Xero integration but found it was easier to continue using our own school invoicing system rather than run two. Our school whānau are now proficient at using Enrolmy and find it easy to reregister into teams in subsequent seasons/years.

Pros

Moving from paper notices and permission slips has been the best thing about using Enrolmy. It is very easy to keep track of who has registered for sports teams and then push player details to coaches. Having the ability to bulk email registered students with updates and changes to schedules is also very helpful and efficient.

Cons

To be honest I haven't found any cons to using Enrolmy.

Review Source

JL

Jenny L.  
Owner  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Excellent booking system"

December 12, 2022

5.0

Pros

Ease of use as the supplier from set up to use as a fully implemented booking system

Cons

Clients, some don’t find it as straight forward but I don’t know why!

Review Source

VW

Vivian W.  
Accounts Admin  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A helpful tool to manage programmes"

December 4, 2022

5.0

Overall, Enrolmy provides useful functions for various participants. Parents can freely book a space on-line, staff can reply on it to replace for programmes. It saves lots of manual work.

Pros

It combines all functions in one software package. I particularly like to use the daily report of Credit Card Transactions which helps me to find all payments on the day.

Cons

It takes some effort to export to a spreadsheet for credit control.

Review Source

ML

Madeleine L.  
Youth Theatre Co-ordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Review Revelations"

June 29, 2016

5.0

I do not come from an IT, business or tech background but I am of reasonable intelligence. I have put a lot of effort into understanding how Enrolmy works and am pleased to find I can generally get round it ok, but there are still some aspects that I find confusing especially around the Money section and Templates especially. I sometimes find I cannot see the logical next step - how to delete things for instance or view what the parent will view exactly. I realise some things I may not fully grasp until I need to use them.

Pros

Instant emails showing me new enrolments. Invoices are automatically sent out. Numbers in classes can be seen easily. The Activities settings are well thought out and practical. Most parents are enrolling fine (but some found it a challenge). I like the look of the Enrolmy website at the front end. I find the back end clear to look at, despite the huge amount of information.

Cons

Having numerous levels or steps to access or achieve things - like Activities that I am working on come under Future Activities which is 1 step away from the first page that opens and confuses others in the company; to swap a child into a different class means going through the process of removing them from one class then going through the process of enrolling them in the other class. I may work out a route but then 4 months later when I have to do it again I have forgotten and am just as lost. Might be me. Grandparents can find online enrolment too hard and although I can add them as Placeholders I can't add all the information about the child (like their age). It doesn't allow options for Discounting.

Review Source

Response from Enrolmy

August 8, 2018

Hi Madeleine, Thanks for leaving a review, as we have worked together for quite some time now we hope that some of those nuances are now cleared up :D However, you know that we are always open ears and would love to help bring clarity to any questions that you have. Don't hesitate to get in contact with the team. The Enrolmy Team

JP

Jeane P.  
Business admin  
Education Management  
Used the software for: 1-2 years

### "Enrolmy helps us provide the best service for our community. "

December 19, 2022

5.0

Pros

I am very impressed with the features that Enrolmy provides for its customers, such as the ability to reconcile Winz statements, etc. This helps us provide the best support for the parents.

Cons

Some parents have complained about the difficulty of reading the statements/Invoice. Maybe this could be avoided by providing a quick "how to read your statements" button or something for those parents who need additional help to read their invoice.

Reason for choosing Enrolmy

Yes

Review Source

AS

Amy S.  
Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Excellent Enrolmy"

November 23, 2018

5.0

Overall the experience with Enrolmy has been very good. As with any changeover there were a few challenges but every time the support staff were very helpful and creative in coming up with solutions. The actual information changeover was very smooth and parents are enjoying the extra control they get over their bookings. Changing to a web-based database has saved our office staff many hours of work which can now be put towards other important aspects of our organisation. Thanks Enrolmy!

Pros

The database is very easy to use and the support staff are very responsive to any suggestions. I appreciate seeing the changes Enrolmy continue to make as it shows they are striving to provide the best quality programmes to their clients. Families have found it easy to use for booking their after-school and holiday programme care. Privacy of client information has been great. And the price is very appropriate.

Cons

There are a couple of features that are not quite up to standard such as having a mobile app, however, plans are underway to bring it out soon.

Review Source

Response from Enrolmy

November 26, 2018

Hi Amy ! Thanks for your awesome feedback ! We have especially passed on to our support staff <3 In other news. The new update on the app has been released and we will flick you info about that asap! - The Enrolmy team

LS

Lorraine S.  
Office Manager  
Education Management  
Used the software for: 2+ years

### "Invoicing and allocation of internet banking"

December 1, 2022

4.0

If you have a problem the response from EnrolMy is prompt and efficient.

Pros

This product is very user friendly and I enjoy using it!

Cons

That it doesn't talk to MYOB and I have to recreate all the invoices in my MYOB system for those people who pay via internet banking into the school bank account.

Reason for choosing Enrolmy

I didn't have any involvement in the choice of product.

Review Source

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