---
title: "idloom Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is idloom the right Registration solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/149771/idloom-events/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-11-03"
---

idloom

4.8 (100)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated November 3rd, 2026

# Reviews of idloom

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

Jenny S

Head of EventsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“The platform's stability and the team's commitment to continuous improvement make it a vital tool in our event management toolkit.“

May 12, 2026

AS

Ayomide Miracle S

Communications ManagerMaritime, 2 - 10 employeesUsed the software for: 6-12 months.

“After our losses, we reached out to Idloom to try to reach an understanding and to get a partial refund for the time we had not used and they stopped replying to our emails.“

June 26, 2024

Jenny S

Head of EventsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“It has significantly modernised our registration process and reduced the administrative burden on our staff.“

May 12, 2026

AS

Ayomide Miracle S

Communications ManagerMaritime, 2 - 10 employeesUsed the software for: 6-12 months.

“There were so many bugs - Payments, attendee management, ticketing“

June 26, 2024

Ingrid B

Marketing - Communications OfficerConstruction, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“I also appreciated how consistent it is from a branding perspective, which makes event setup and communication feel aligned and professional.“

March 26, 2026

KE

Kirsten E

Secretary GeneralThink Tanks, 2 - 10 employeesUsed the software for: Less than 6 months.

“I don't expect that an 'of-the-shelf'-system is able to match a 100% each of my business processes; I had one or two issues (e.g. a VAT exemption of a UN Organisation) for which I found a work-around.“

March 1, 2023

Jenny S

Head of EventsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“Beyond the software itself, idloom has proven to be a collaborative and reliable partner.“

May 12, 2026

Ed

Elvire d

CEOEvents Services, 11 - 50 employeesUsed the software for: 1-2 years.

“We had to wait for 1 year and a half for the invoicing system to be usable.“

May 29, 2024

## Showing most helpful reviews

Showing 1-25 of 100 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jenny S.  
Head of Events  
Used the software for: 1-3 years

### "Seamless Event Management with Exceptional Support"

May 13, 2026

5.0

Our experience with idloom has been overwhelmingly positive. It has significantly modernised our registration process and reduced the administrative burden on our staff. Beyond the software itself, idloom has proven to be a collaborative and reliable partner. The platform's stability and the team's commitment to continuous improvement make it a vital tool in our event management toolkit. We highly recommend them to any organisation looking for a robust, scalable registration solution.

Pros

The most impressive aspect of idloom is the platform's intuitive balance between powerful features and ease of use. Setting up complex registration workflows—which used to take our team hours—is now incredibly straightforward. The interface is clean, professional, and fully customisable, allowing us to maintain our brand identity across all touchpoints. Additionally, their customer support is outstanding; they are responsive, knowledgeable, and clearly invested in the success of our events.

Cons

Honestly, there is very little to fault. If I had to pick something, I’d love to see even more third-party integrations added to their already solid library. We enjoy the platform so much that we want to connect it to every single part of our tech stack to further automate our workflow.

Switched from

[ReadyMembership](https://www.capterra.com/p/231286/ReadyMembership/)

The old system didn't have the functionality we needed and it was more challenging to learn

Review Source

Marketing - Communications Officer  
Used the software for: 1-3 years

### "Friendly to use"

March 30, 2026

5.0

A reliable platform that delivers what it promises. It works smoothly for most use cases, and once you get used to it, it becomes a solid tool for managing events without surprises.

Pros

Easy to use overall, with a clean and intuitive interface. I also appreciated how consistent it is from a branding perspective, which makes event setup and communication feel aligned and professional.

Cons

Some limitations when working with different visual formats. Customization can feel restrictive at times, especially when trying to adapt layouts or visuals to more specific or creative needs.

Review Source

Response from idloom

March 31, 2026

Hello Ingrid, Thank you for taking the time to share your feedback. It’s great to hear that the platform feels reliable and professional, and that once you get into the flow, it becomes a dependable tool you can count on—this is exactly what we aim for. As for your point on visual formats and customization. We understand that creative and branding needs may vary from one event to another, and feedback like yours helps us continue considering giving more flexibility. Thanks again for your trust and for sharing your experience so thoughtfully.

SB

Stivan B.  
Event Manager  
Used the software for: 1-3 years

### "Une plateforme très complète qui tient ses promesses"

March 9, 2026

5.0

La plateforme est propre et la présentation qui nous en a été faite au lancement a été très bien. Depuis plus d'un an nous administrons nos événements depuis cette plateforme et n'avons pas rencontré le moindre soucis. La plateforme est toujours disponible, pas de bug à déplorer.

Pros

Le point fort d'idloom, c'est sa profondeur fonctionnelle. J'utilise l'outil pour l'ensemble des événements de ma société depuis 1an. C'est certain que nous n'utilisons pas toutes les fonctionnalités disponibles. En naviguant dans les menus, cela donne une bonne idée de tous les types d'événements qu'on peut organiser.

Cons

La partie "Badge" (la version papier à imprimer) pourrait être plus user Friendly et pourrait permettre plus de personnalisation, mais c'est à la marge, on peut créer des modèles sur la plateforme, il faut juste prendre le temps de le faire.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing idloom

sécurisation et stockage des données en Europe

Review Source

Response from idloom

March 18, 2026

Hello Stivan, Thank you for your detailed feedback and for trusting idloom with your events over the past year—it’s great to see it becoming a reliable part of your setup. Happy to hear that you find our features and stability are delivering as expected. That consistency is key, especially when managing multiple events. Your comment on the badge module is well noted. It’s a powerful feature, but we agree there’s always room to make it more intuitive and flexible. Feedback like yours helps us keep improving in the right direction. Thanks again for your trust—looking forward to continuing to support your events. the idloom team

Jean D.  
Marketing director  
Used the software for: 3-5 years

### " 6 years and over 100 events organized with Idloom solution"

January 21, 2026

5.0

I've organized over 100 B2B events (conferences, webinars, themed workshops) on Idloom since March 2020, and I'm generally very satisfied with the platform's features, especially its focus on meeting the needs of B2B clients compared to most other solutions on the market, which are often better suited to B2C activities. I also greatly appreciated the responsiveness and attentiveness of the Idloom support team whenever we had a specific request or reported a bug.

Pros

I particularly appreciate the flexibility of the Idloom platform, whether it's for presenting an event, fully customizing a registration form, precisely tracking the registration process or exporting a participant file.

Cons

The badge editing module is very comprehensive, but it's a little difficult to master. Furthermore, the graphic customization options for an account profile could be more extensive.

Review Source

Response from idloom

January 22, 2026

Hello Jean, Thank you for this thoughtful review and for the trust you’ve placed in idloom since 2020. Supporting more than 100 B2B events is no small journey, and it’s great to hear that we met your expectations, particularly for B2B events where flexibility really matter. Your feedback on the badge editor and graphic customization is very much appreciated, it' well noted and it will help guide how we continue to improve our features. Heartfelt thank you for highlighting the support team’s responsiveness and attentiveness. Building a strong and reliable partnership is at the heart of how we work, and it’s a pleasure to continue this collaboration with you.

Data Analyst  
Used the software for: 1-3 years

### "Idloom has been our saviour - a really great product"

April 8, 2025

5.0

Idloom has been a game-changer for us, offering a much-needed alternative to the complex systems we previously relied on. The platform is constantly evolving, with regular updates and improvements, and we truly enjoy working with their team. Best of all, it empowers our entire team—not just a select few—to easily access, edit, and manage our pages.

Pros

Easy to use system and value for money with many great functionalities for our different needs. The customer/account care is also fantastic and always willing to help with our requests.

Cons

No complaints, we are very happy with the Idloom service.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reasons for choosing idloom

Price and flexibility of product. It included all the features we required.

Review Source

Response from idloom

April 10, 2025

Hello Patsy, What a pleasure to read your review—thank you! It’s heartwarming to hear that idloom has made such a difference for your team, and that we offered you a refreshing alternative. We're especially happy to know that you're seeing real value from the platform—this kind of feedback on service is exactly what we strive for. It’s incredibly motivating for the whole team to know that our features are not only meeting your needs but truly empowering your entire team. Looking forward to continuing this great collaboration and evolving alongside your needs, with fresh updates and new features! Thank you for your trust. The idloom team

Event Manager  
Used the software for: Less than 1 year

### "IDloom review"

April 14, 2025

3.0

I think there's really a lot you can do, it just takes time and the right training + top support from the IDloom team.

Pros

Service, rapid response and professionalism. \[sensitive content hidden\] availability. Incredible service at this level, super available, top notch.

Cons

I find that the platform is not intuitive and perhaps lacks flexibility.

Review Source

Response from idloom

June 4, 2025

Hello Lola, Thank you for your honest feedback and for highlighting the quality of support you've received—it means a lot to us. The team is always committed to being responsive and available, especially during those crucial early stages of onboarding. You’re absolutely right—while everything may seem quite new at first, with just a little time you’ll quickly find the platform easy to navigate. As you continue using it, you'll naturally unlock and master more advanced features. It’s designed to support you at every level, and you’re already well on your way! Looking forward to supporting you as you dive deeper into all that idloom can offer! Thank you again! The idloom team

Internal Communication and Engagement Associate  
Used the software for: Less than 1 year

### "Central Bank of Ireland "

November 28, 2024

5.0

Overall, my experience with Idloom has been very positive. As the platform administrator on behalf of the Central Bank of Ireland, I found it user-friendly and logically structured. The ability to customise the registration process and the event website was particularly beneficial. Thank you for the collaboration!

Pros

Easy information and registration platform - intuitive for admins/users. Easy Outlook integration for individual events with Outlook calendars. GDPR compliance & assurance of data storage within the EU jurisdiction. Event ticketing. Ability to manage cancellations automatically. Support for multiple parallel events. Ability to publish the event details online but keep private. Provide personalised attendee itineraries.

Cons

The waitlist feature is currently not fully developed. Our initial vision was for the process to allow individuals on the waitlist to automatically receive a spot when one becomes available. However, at present, any available spots simply reappear on the website, which diminishes the value of the waitlist since individuals must return to the site to book a released space. While the Idloom team has been supportive, there were instances when we required urgent meeting arrangements but did not receive prompt responses. A more tailored, customer-centric approach would enhance the experience, rather than relying solely on generic solutions.

Switched from

[Webex Connect](https://www.capterra.com/p/168110/IMIconnect/)

We need more functionality- Easy information and registration platform - intuitive for admins/users. Easy Outlook integration for individual events with Outlook calendars. GDPR compliance & assurance of data storage within the EU jurisdiction. Event ticketing. Ability to manage cancellations automatically. Support for multiple parallel events. Ability to publish the event details online but keep private. Provide personalised attendee itineraries.

Alternatives considered

[Vito](https://www.capterra.com/p/265364/Vito/)

Reasons for choosing idloom

Idloom met all our critical requirements.

Review Source

Response from idloom

November 28, 2024

Hello Khrystyna, Thank you for sharing such detailed and valuable feedback! It’s great to see how idloom supports the Central Bank of Ireland’s event management needs, from GDPR compliance to attendee itineraries management. We appreciate your constructive comments regarding the waiting-list feature and support responsiveness. Feedback like this helps us shape future developments and set key priorities for improvement. Ensuring a seamless and client-focused experience remains our goal. Thank you again for your trust and collaboration. We're looking forward to continuing to support your organizing impactful events! The idloom Team

ED

Elvire D.  
CEO  
Used the software for: 1-3 years

### "IDLOOM as a registration software"

May 31, 2024

4.0

It was a good experience at the beggining, and support services personn we had in contact were globally very nice, but as soon as we had problems or bugs in the system, the support service seemed to have to manage alone, with no one to inform them or help them deal with sometimes very delicate situations. We had to face a very bad situation related to the invoicing module but we were led around by the management for months

Pros

Easy to use for participant. IDLOOM is a european company and is aware about VAT process in Europe. IDLOOM is aware to developp new feature you might need, but you need to be very patient, and to describe very precisely what you need.

Cons

We had to pay for several dev as we start using the system, but IDLOOM didn't implemente all our request yet. We had to wait for 1 year and a half for the invoicing system to be usable. It was a complete mess before that and we are now still testing to be sure it is working properly.

Alternatives considered

[Eventmaker](https://www.capterra.com/p/267953/Eventmaker/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reasons for choosing idloom

"The leader seemed to be open and someone with whom it would have been possible to work in partnership. In the end, this was not at all the case; he is a very good salesman, but once the deal was concluded, we did not see him anymore.

Review Source

Response from idloom

May 31, 2024

Dear Elvire, Thank you for your detailed review of idloom. We're glad you like the software overall, but we're sorry to hear about your concerns with the development speed and support. In Q4 2023, we split our software into multiple modules, creating a more robust and customizable product. This significant change led to initial troubleshooting and bug fixing, which slowed development times towards the end of 2023. Our recent ISO certification also impacted our processes, causing additional delays. We sincerely apologize for any inconvenience caused. Regarding our CEO, while he isn't involved in daily client projects, he is willing to work more closely with you. Despite multiple offers to meet at your convenience, we haven't received a response. If you reconsider, please let us know, and we'll arrange a meeting promptly. We value your feedback and are committed to ensuring your complete satisfaction with our services, as shown by our efforts since early 2024. Sincerely, idloom

Communications Manager  
Used the software for: Less than 1 year

### "This software will make your company lose money"

July 2, 2024

1.0

I will not recommend using this product if your intention is to manage a successful event. After our losses, we reached out to Idloom to try to reach an understanding and to get a partial refund for the time we had not used and they stopped replying to our emails. DO NOT PURCHASE.

Pros

The software worked well for free events or simple, smaller events.

Cons

1\. The software is not at all user friendly - Clients had difficulty registering 2. There were so many bugs - Payments, attendee management, ticketing 3. Website is not easily customizable 4. Badges are not easily customizable

Switched from

[Whova](https://www.capterra.com/p/149712/Whova/)

We were looking for a cheaper yet effective software that could cover unlimited registrations.

Review Source

Response from idloom

July 2, 2024

Dear Ayomide, Thank you for your feedback. We sincerely apologize for the issues you experienced with idloom.events. When you became our client, we were transitioning our software into multiple new modules, which unfortunately affected stability and usability. We understand how this impacted your events and apologize for the inconvenience. We have since resolved these issues and improved our software significantly. To make up for your negative experience, we would like to offer you a complimentary annual license for idloom.events. Please reach out to us to arrange the details. We appreciate your patience and hope to regain your trust. Best regards, The idloom team

serwan S.  
Digital Officer  
Used the software for: 1-3 years

### "Great Eventbrite alternative"

August 7, 2024

5.0

For both on and offline events, Idloom seamlessly integrates with our tech stack and is easy to use for our team.

Pros

Ease of use, academy for onboarding, active community with a clear roadmap and monthly releases

Cons

At first some things seemed weirdly organized, currently this is no longer the case

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing idloom

The freemium model of Eventbrite did not correspond to our need. We don't sell paid event tickets.

Review Source

Response from idloom

August 8, 2024

Hello Serwan, Thank you for your kind review. We’re glad to hear that idloom.events has become a valuable tool for your team, and is seamlessly integrating with your tech stack. We appreciate your feedback about the initial setup, and we're happy that our recent updates have improved your experience. We look forward to continuing to support you in hosting successful events. The idloom team

Communication Officer  
Used the software for: Less than 1 year

### "Request for Support | BWP | Partner Logos Not Displayed on English Event Page"

April 23, 2025

5.0

Very decent and good developed online service

Pros

The intuitiveness and easy to use website builder. The support service is also very good

Cons

Some integration aspects of logos from the german to the english website.

Review Source

Response from idloom

June 4, 2025

Hello Philip, Thank you so much for your kind words! We're really happy to hear that you're enjoying the ease of the website builder and that the support team has been there when needed—that kind of experience is truly at the heart of what we want to offer. As for the partner logos on the translated page, thanks for pointing it out. These things can occasionally depend on how the content is structured at the time of setup, but we’re always happy to help make sure everything displays just as it should. We truly appreciate your trust and look forward to continuing this collaboration. The idloom team

Project Manager  
Used the software for: Less than 1 year

### "Excellent Choice for NGOs and Event Management"

November 5, 2024

5.0

Pros

very intuitive and easy to use. Within minutes one can configure the whole framework for an event. Very friendly and accessible customer support.

Cons

There was nothing about idloom I would need to be changed.

Review Source

Response from idloom

November 6, 2024

Hello Lea, Thank you for your fantastic review! We’re happy to hear that you appreciate our effort to make idloom intuitive and quick to set up. It’s also fantastic that our support team has been able to provide the assistance you need. Knowing that the platform meets all your expectations is incredibly rewarding for us! We look forward to supporting your events for years to come. The idloom team

Executive Director  
Used the software for: 3-5 years

### "Great product with exceptional customer service."

June 15, 2023

5.0

Pros

Easily tailored to whatever type of event you are planning. Customer service is always there to assist.

Cons

Nothing comes to mind. Recommend continued improvements to ensure that the software remains relevant and customer oriented.

Review Source

Response from idloom

July 20, 2023

Hi Gregory, Thank you for your wonderful review! We're delighted that you find our product great and our customer service exceptional. Good news! We are working diligently to improve our solution, give you new features and stay relevant and customer-oriented. We hope you'll enjoy the new features. Thank you for your support and trust! The idloom team

member of the board  
Used the software for: 3-5 years

### "If there were a "golden buzzer" on Capterra, I would press it for Idloom events"

June 11, 2020

5.0

Before using Idloom Events, we managed event subscription and payment manually. I tried some web applications, but they lacked either user friendly interface for the audience wanting to subscribe, or for the back office. Idloom Events has it all. Add to this an excellent helpdesk, and hands-on mentality (e.g. implementation of support for online events during the Covid-months), make I am really happy about this tool !

Pros

Idloom events' user interface is extremely user friendly, also for complex registration forms! Whenever new functionality is added, it reveals itself in a very "natural" way (I come across the new stuff by applying my normal way of working), so no need to train the team.

Cons

In a perfect world, the activity log, which shows every edit in detail, should also have a placeholder for the event.

Review Source

Response from idloom

May 3, 2023

Dear Els, Thank you for taking the time to review our platform! We are proud to say that at idloom, we make it a priority to stay on top of the latest technology, both for our front and back end. Therefore, we are thrilled to hear that you found our platform easy to use and user-friendly. We also appreciate your valuable feedback regarding the implementation of an activity log per events. We will take this into consideration as we strive to continuously improve our platform and provide our users with the best possible experience. Thank you once again for your positive feedback and suggestions. If you have any further feedback or ideas, please do not hesitate to reach out to us. We are committed to providing our users with the most innovative and user-friendly platform possible. Best regards, The idloom Team

Secretary General  
Used the software for: Less than 1 year

### "Great product!"

March 2, 2023

5.0

Pros

I currently use Idloom as my registration system: great payment options (no pre-defined cc payment gateway, bank transfer option), can easily be adapted to a range of tickets offered and include all sorts of discounts, easy handling of invoices and credit notes, possibility to correctly handle even complex VAT regimes. The system is very intuitive in its use; great customer service in case a question comes up.

Cons

I don't expect that an 'of-the-shelf'-system is able to match a 100% each of my business processes; I had one or two issues (e.g. a VAT exemption of a UN Organisation) for which I found a work-around.

Switched from

The contract terms of Idloom were much better; I don't need to sign up for a fixed contract for an entire year and I can choose only the module that I needed.

Review Source

Response from idloom

April 3, 2023

Thank you very much for your great review Kirsten ! We're taking your comments into consideration & be sure that we'll do our best to improve our VAT management features in the near future ! :-)

Consultant  
Used the software for: Less than 1 year

### "Nice event software"

May 20, 2020

5.0

Pros

Easy Setup, good Usability. If something is not clear, the support helps you immediately. Also for our customers, it's so easy, to registrate to our events.

Cons

I miss the feature to individualize the event overview more as we need it. But it's not that big problems.

Review Source

Response from idloom

May 3, 2023

Dear Patrick, Thank you so much for taking the time to review our event software. We are thrilled to hear that you found our platform easy to set up, with good usability, and that our support team has been helpful whenever you needed assistance. We strive to make our platform as user-friendly as possible, and we are delighted to see that our efforts have been appreciated. We are sorry to hear that you missed the feature to individualize the event overview more as you need it. Your feedback is valuable to us, and we are committed to continuously improving our platform to meet our users' needs. We will take your feedback into consideration as we work on developing new features and improving the existing ones. Thank you again for your positive feedback and for choosing our platform to host your events. If you have any further feedback or suggestions, please do not hesitate to let us know. We are committed to providing our users with the best possible experience. Best regards, Sacha

Manager, Application Support  
Used the software for: 3-5 years

### "Flexibility is the Key to Success"

June 23, 2023

5.0

Pros

The platform give several ways to accomplish the same tasks. Flexibility is one of the stregths of the platform.

Cons

Occasional users of the platform may require some time to reacquaint themselves upon their return.

Review Source

Response from idloom

July 20, 2023

Hi Sherman, Thank you for your feedback and this great review. We are glad to hear that you appreciate the flexibility our solution has to offer. We're committed to improving the user experience. If you ever need assistance upon your return, our support team is here to help. Thank you for your trust! The idloom team

Organiser Careers Day 2020  
Used the software for: Less than 1 year

### "Idloom works flawlessly"

February 20, 2020

5.0

I highly recommend Idloom. The software helps us manage our events effectively and works well.

Pros

We organise many events for students. We needed a new event management system that could handle a lot of events, both smaller and larger events. Idloom is the best software available for an affordable price. The software is easy to use, packed with handy features and works flawlessly. Customer support is great and the team helped us meet our needs by developing additional custom features.

Cons

Hard to think of any cons about the software, hope to see more features and improvements in the future.

Review Source

Response from idloom

May 4, 2023

Dear Sid, Thank you for your review of idloom. We're glad to hear that our event management platform works flawlessly for your organization, and that you find it to be the best software available for an affordable price. We understand the importance of being able to handle a lot of events, both smaller and larger ones, and we're delighted to hear that idloom meets your needs in that regard. We're also pleased to know that you find our platform to be easy to use, packed with handy features, and that our customer support team has been helpful in developing custom features to meet your specific needs. At idloom, we are committed to providing our customers with a comprehensive and user-friendly event management solution, and it's always great to receive positive feedback that confirms we are on the right track. If you have any other feedback or suggestions on how we can improve our platform to better serve your needs, please don't hesitate to let us know. Thank you again for choosing idloom as your event management software, and we look forward to helping you with your future events. Best regards, The idloom Team

School Manager  
Used the software for: 1-3 years

### "Idloom ? Only advantages !"

October 18, 2024

5.0

Pros

It is so easy to use ! And it is so satisfying

Cons

It is so easy to use ! And it is so satisfying

Review Source

Response from idloom

October 29, 2024

Hello Pietro, Thank you very much for your review. We're happy to hear that you are happy with the software, we look forward to keep on delivery an easy to use tool up that meets your expectations. Thanks again for your kind words! The idloom team

Data Analyst  
Used the software for: Less than 1 year

### "Best event management tool I ever used"

March 20, 2024

5.0

Pros

very easy to use, intuitive user design, great flexibility and highly adaptable to any need

Cons

I like everything about idloom, there's not a single thing I would change

Review Source

Response from idloom

March 20, 2024

Hello Hermann, Thank you sincerely for your wonderful review and your trust in our solution. We are thrilled to hear that you are completely satisfied with the current features. Rest assured, we are committed to keep on enhancing our platform and bringing you even more features to exceed your expectations. Thank you for your support and for choosing our solution. The idloom Team

Managing Director  
Used the software for: Less than 1 year

### "Very satisfied new idloom customer"

September 14, 2020

5.0

Exceptionally good and fast support

Pros

idloom is very easy to use and quick to learn

Cons

Of course, total individuality and simple learning are the opposite poles of a software concept. The balance is perfect for us here.

Review Source

Response from idloom

April 6, 2023

Dear Thomas, We wanted to take a moment to thank you for your great review of our platform. We are delighted to hear that you are enjoying our dedicated account managers team and that they have provided you with excellent support. We believe that our account managers play a critical role in ensuring that our users have the best possible experience when using our platform, and we are thrilled that they were able to provide you with the assistance you needed. We have shared your kind words with our support team, and they were thrilled to hear that their hard work has been recognized. It means a lot to us when our users take the time to acknowledge our team's efforts. Thank you again for your positive review, and we look forward to continuing to serve you in the future. Best regards, The idloom Team

Events Coordinator  
Used the software for: Less than 1 year

### "Excellent registration tool! Easy to set up"

February 27, 2023

5.0

Pros

What I like is that it's an easy to use software. You can create a registration system as well as an entire good looking website quite fast, without difficulties. You can also customized your questions with a lot of flexibility.

Cons

Nothing to add here. The team is great - thanks.

Review Source

Response from idloom

April 3, 2023

Hello Pauline, Our team puts user-friendliness at the core of our work, so we are thankful for your review. Your satisfaction is our motivation to keep on improving and to help you create more events in a simple way. The idloom Team

Publications and Promotion Consultant  
Used the software for: Less than 1 year

### "idloom was up and running in a couple hours . Excellent service!"

December 6, 2017

4.0

Reduction in time spent on pre-event activities. Potential to reduce time for on the ground registraion/check-in The automatic generation of invoices.

Pros

It allows for customisation of the event website with the requisite event information and branding while also providing a great deal of functionality. It was also simple to link it to the organisation's website.Customer support team did an excellent job in responding to these requests which enhanced the overall experience.

Cons

Given that the software had a more Euro-centric focus, a few amendments needed to be made in order to meet our organisation’s requirements as a Caribbean entity. There were some constraints surrounding the amendment of invoices and badges based on existing organisational standards. However, it worked well if the basic information was needed.

Review Source

Response from idloom

June 14, 2018

Thank you for the kind review Sonja! Since your last event, we have made the tool completely "worldwide compatible", taking into account all geographical and cultural specificities (print formats, metric/imperial system, time zones and time/date formats, etc.) Don't hesitate to reach out if anything should still need to be adapted! Best regards

Communications and Events Officer  
Used the software for: 3-5 years

### "Easy-to-use platform"

September 23, 2022

5.0

Pros

The platform is agile, flexible and full of features. Especially recommended for events registration and selling tickets.

Cons

The backend can be improved. A proper html use would be useful.

Review Source

Response from idloom

September 26, 2022

Thank you for your review.

Marketing Assistant  
Used the software for: Less than 1 year

### "Very easy in use and excellent customer service!"

December 13, 2018

5.0

We know now who is actually attending the event. In the past we worked with different types of registration, but this combines it all, plus it works with the GDPR rules. Easy check-in to go for a better follow up.

Pros

The software takes your event to a next level. The package is complete and is really easy in use. Even with a free version you can make the organising of events easier. It's basicly self-explanatory and in doubt, the customer service is excellent and extremely fast.

Cons

Off course a platform like this comes with a price, although it is worth it.

Review Source

Response from idloom

June 8, 2023

Dear Tine, Thank you so much for your fantastic review! We're thrilled to hear that idloom.events has taken your event to the next level and that you find our software complete and easy to use. We're delighted that even with the free version, it has made organizing events easier for you. We take pride in providing self-explanatory features and excellent customer service. It's wonderful to know that our team has been able to assist you quickly and efficiently whenever needed. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued success in event management. Warmest regards, The idloom.events Team