# idloom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is idloom the right Registration solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149771/idloom-events/reviews --- idloom 4.8 (100) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of idloom Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews Ingrid B Marketing - Communications OfficerConstruction, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I also appreciated how consistent it is from a branding perspective, which makes event setup and communication feel aligned and professional.“ March 26, 2026 AS Ayomide Miracle S Communications ManagerMaritime, 2 - 10 employeesUsed the software for: 6-12 months. “After our losses, we reached out to Idloom to try to reach an understanding and to get a partial refund for the time we had not used and they stopped replying to our emails.“ June 26, 2024 PH Patsy H Data AnalystFinancial Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Idloom has been a game-changer for us, offering a much-needed alternative to the complex systems we previously relied on.“ April 7, 2025 AS Ayomide Miracle S Communications ManagerMaritime, 2 - 10 employeesUsed the software for: 6-12 months. “There were so many bugs - Payments, attendee management, ticketing“ June 26, 2024 KH Khrystyna H Internal Communication and Engagement AssociateFinancial Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “As the platform administrator on behalf of the Central Bank of Ireland, I found it user-friendly and logically structured.“ November 20, 2024 Ed Elvire d CEOEvents Services, 11 - 50 employeesUsed the software for: 1-2 years. “We had to wait for 1 year and a half for the invoicing system to be usable.“ May 29, 2024 NO Naftali O CEOCivic & Social Organization, 2 - 10 employeesUsed the software for: More than 2 years. “We've used idloom since 2018 and have nothing but praise for their work and support to hold our events“ September 27, 2024 AS Ayomide Miracle S Communications ManagerMaritime, 2 - 10 employeesUsed the software for: 6-12 months. “Badges are not easily customizable“ June 26, 2024 ## Showing most helpful reviews Showing 1-25 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ingrid B. Marketing - Communications Officer Construction Used the software for: 1-2 years ### "Friendly to use" March 26, 2026 5.0 A reliable platform that delivers what it promises. It works smoothly for most use cases, and once you get used to it, it becomes a solid tool for managing events without surprises. Pros Easy to use overall, with a clean and intuitive interface. I also appreciated how consistent it is from a branding perspective, which makes event setup and communication feel aligned and professional. Cons Some limitations when working with different visual formats. Customization can feel restrictive at times, especially when trying to adapt layouts or visuals to more specific or creative needs. Review Source Response from idloom March 31, 2026 Hello Ingrid, Thank you for taking the time to share your feedback. It’s great to hear that the platform feels reliable and professional, and that once you get into the flow, it becomes a dependable tool you can count on—this is exactly what we aim for. As for your point on visual formats and customization. We understand that creative and branding needs may vary from one event to another, and feedback like yours helps us continue considering giving more flexibility. Thanks again for your trust and for sharing your experience so thoughtfully. JS Jenny S. Head of Events Non-Profit Organization Management Used the software for: 6-12 months ### "Great Event Management Platform" May 9, 2025 5.0 Really positive, it was easy to set up from an event manager point of view and easy to navigate for delegates. We had zero complications throughout the entire process. Pros The system was very intuitive and easy to navigate, and the Academy area was really helpful Cons You cannot easily log check-ins from a 3rd parry badge provider, and have to do this manually. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing idloom ID Looms feels like a much more user friendly system Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) Odoo is not a user friendly system and only has quite basic event management functionality Review Source Response from idloom June 5, 2025 Hello Jenny, Thank you so much for the great review! Delighted to hear that everything ran smoothly from start to finish—for both you and your delegates. That’s exactly the kind of experience we want to deliver. It’s also great to know the Academy helped you get started quickly. As for check-ins with third-party badge providers, we appreciate the feedback—it’s a valuable point, and while there are ways to handle it, we’re always looking at ways to make these processes more seamless. Thank you for choosing idloom—we’re glad to have you with us and look forward to supporting your next events! The idloom team LV Lola V. Event Manager Events Services Used the software for: Less than 6 months ### "IDloom review" April 10, 2025 3.0 I think there's really a lot you can do, it just takes time and the right training + top support from the IDloom team. Pros Service, rapid response and professionalism. \[sensitive content hidden\] availability. Incredible service at this level, super available, top notch. Cons I find that the platform is not intuitive and perhaps lacks flexibility. Review Source Response from idloom June 4, 2025 Hello Lola, Thank you for your honest feedback and for highlighting the quality of support you've received—it means a lot to us. The team is always committed to being responsive and available, especially during those crucial early stages of onboarding. You’re absolutely right—while everything may seem quite new at first, with just a little time you’ll quickly find the platform easy to navigate. As you continue using it, you'll naturally unlock and master more advanced features. It’s designed to support you at every level, and you’re already well on your way! Looking forward to supporting you as you dive deeper into all that idloom can offer! Thank you again! The idloom team JD Jean D. Marketing director Newspapers Used the software for: 2+ years ### " 6 years and over 100 events organized with Idloom solution" January 15, 2026 5.0 I've organized over 100 B2B events (conferences, webinars, themed workshops) on Idloom since March 2020, and I'm generally very satisfied with the platform's features, especially its focus on meeting the needs of B2B clients compared to most other solutions on the market, which are often better suited to B2C activities. I also greatly appreciated the responsiveness and attentiveness of the Idloom support team whenever we had a specific request or reported a bug. Pros I particularly appreciate the flexibility of the Idloom platform, whether it's for presenting an event, fully customizing a registration form, precisely tracking the registration process or exporting a participant file. Cons The badge editing module is very comprehensive, but it's a little difficult to master. Furthermore, the graphic customization options for an account profile could be more extensive. Review Source Response from idloom January 22, 2026 Hello Jean, Thank you for this thoughtful review and for the trust you’ve placed in idloom since 2020. Supporting more than 100 B2B events is no small journey, and it’s great to hear that we met your expectations, particularly for B2B events where flexibility really matter. Your feedback on the badge editor and graphic customization is very much appreciated, it' well noted and it will help guide how we continue to improve our features. Heartfelt thank you for highlighting the support team’s responsiveness and attentiveness. Building a strong and reliable partnership is at the heart of how we work, and it’s a pleasure to continue this collaboration with you. PH Patsy H. Data Analyst Financial Services Used the software for: 1-2 years ### "Idloom has been our saviour - a really great product" April 7, 2025 5.0 Idloom has been a game-changer for us, offering a much-needed alternative to the complex systems we previously relied on. The platform is constantly evolving, with regular updates and improvements, and we truly enjoy working with their team. Best of all, it empowers our entire team—not just a select few—to easily access, edit, and manage our pages. Pros Easy to use system and value for money with many great functionalities for our different needs. The customer/account care is also fantastic and always willing to help with our requests. Cons No complaints, we are very happy with the Idloom service. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing idloom Price and flexibility of product. It included all the features we required. Review Source Response from idloom April 10, 2025 Hello Patsy, What a pleasure to read your review—thank you! It’s heartwarming to hear that idloom has made such a difference for your team, and that we offered you a refreshing alternative. We're especially happy to know that you're seeing real value from the platform—this kind of feedback on service is exactly what we strive for. It’s incredibly motivating for the whole team to know that our features are not only meeting your needs but truly empowering your entire team. Looking forward to continuing this great collaboration and evolving alongside your needs, with fresh updates and new features! Thank you for your trust. The idloom team KH Khrystyna H. Internal Communication and Engagement Associate Financial Services Used the software for: Less than 6 months ### "Central Bank of Ireland " November 20, 2024 5.0 Overall, my experience with Idloom has been very positive. As the platform administrator on behalf of the Central Bank of Ireland, I found it user-friendly and logically structured. The ability to customise the registration process and the event website was particularly beneficial. Thank you for the collaboration! Pros Easy information and registration platform - intuitive for admins/users. Easy Outlook integration for individual events with Outlook calendars. GDPR compliance & assurance of data storage within the EU jurisdiction. Event ticketing. Ability to manage cancellations automatically. Support for multiple parallel events. Ability to publish the event details online but keep private. Provide personalised attendee itineraries. Cons The waitlist feature is currently not fully developed. Our initial vision was for the process to allow individuals on the waitlist to automatically receive a spot when one becomes available. However, at present, any available spots simply reappear on the website, which diminishes the value of the waitlist since individuals must return to the site to book a released space. While the Idloom team has been supportive, there were instances when we required urgent meeting arrangements but did not receive prompt responses. A more tailored, customer-centric approach would enhance the experience, rather than relying solely on generic solutions. Alternatives considered [Poppulo Employee Communications](https://www.capterra.com/p/164095/Poppulo-Email-Communications/)[Vito](https://www.capterra.com/p/265364/Vito/) Reason for choosing idloom Idloom met all our critical requirements. Switched from [Webex Connect](https://www.capterra.com/p/168110/IMIconnect/) We need more functionality- Easy information and registration platform - intuitive for admins/users. Easy Outlook integration for individual events with Outlook calendars. GDPR compliance & assurance of data storage within the EU jurisdiction. Event ticketing. Ability to manage cancellations automatically. Support for multiple parallel events. Ability to publish the event details online but keep private. Provide personalised attendee itineraries. Review Source Response from idloom November 28, 2024 Hello Khrystyna, Thank you for sharing such detailed and valuable feedback! It’s great to see how idloom supports the Central Bank of Ireland’s event management needs, from GDPR compliance to attendee itineraries management. We appreciate your constructive comments regarding the waiting-list feature and support responsiveness. Feedback like this helps us shape future developments and set key priorities for improvement. Ensuring a seamless and client-focused experience remains our goal. Thank you again for your trust and collaboration. We're looking forward to continuing to support your organizing impactful events! The idloom Team PG Philip G. Communication Officer Events Services Used the software for: 6-12 months ### "Request for Support | BWP | Partner Logos Not Displayed on English Event Page" April 22, 2025 5.0 Very decent and good developed online service Pros The intuitiveness and easy to use website builder. The support service is also very good Cons Some integration aspects of logos from the german to the english website. Review Source Response from idloom June 4, 2025 Hello Philip, Thank you so much for your kind words! We're really happy to hear that you're enjoying the ease of the website builder and that the support team has been there when needed—that kind of experience is truly at the heart of what we want to offer. As for the partner logos on the translated page, thanks for pointing it out. These things can occasionally depend on how the content is structured at the time of setup, but we’re always happy to help make sure everything displays just as it should. We truly appreciate your trust and look forward to continuing this collaboration. The idloom team SB Sylvie B. Head of a training organization Alternative Medicine Used the software for: 1-2 years ### "Good experience. Need to experiment more to have more precise feedback." December 16, 2024 4.0 Quite good for the moment. We now know the tool for some time and just need to go forward its possibilities. Pros Intuitive system and quite easy to understand Cons Difficult to say because I need to experiment and know further possibilities like editing Certificates of attendance Specific documents linked to a training organization (internship agreements, etc.) We'll have opportunity to see that when we see how our training organization Effithera goes forward. Review Source Response from idloom January 3, 2025 Hello Sylvie, Thank you for sharing your feedback! It’s great to hear that you find the system intuitive and easy to use. Exploring all the platform’s possibilities, like editing certificates and managing specific documents, is an exciting next step, and our team is here and happy to support your journey with us continues. We’re glad to hear that your experience has been very positive so far and look forward to helping you unlock even more potential with idloom. Don’t hesitate to reach out whenever you’re ready to dive deeper! the idloom Team NO Naftali O. CEO Civic & Social Organization Used the software for: 2+ years ### "Mend the Gap UK Charity/NGO review" September 27, 2024 5.0 We've used idloom since 2018 and have nothing but praise for their work and support to hold our events Pros The ever present support every step of the way with an empathetic human being at the end of the line like \[sensitive content hidden\] and many others across the years. Deeply appreciated! Cons That we could more fully translate the websites directly into local languages based on location of website viewer or their preference Review Source Response from idloom October 7, 2024 Hello Naftali, Thank you so much for your kind words and for your continued trust in idloom since 2018. We're thrilled to hear that our support team has been there for you every step of the way. We also appreciate your feedback on translating websites based on different criteria. Our team will. look into this as we keep on improving the solution. We look forward to keep on supporting your events. The idloom team VR Verified Reviewer Owner Education Management Used the software for: Less than 6 months ### "Easy to handle platform" July 2, 2025 5.0 Event software should make your life easier, and exactly this experience is possible with this tool and the whole platform. Pros All I need is under one roof. It is very flexible to handle and super simple to use and change very part. Cons First, the process is straightforward to handle and the steps for the check-in are to arrange. You can change everything. Review Source Response from idloom July 4, 2025 What a pleasure to read your review—thank you! There’s nothing more rewarding than knowing the software is doing exactly what it’s meant to: making your life easier and giving you the flexibility to manage things your way. We're glad it’s been a smooth start. You’ve only just begun, and there’s so much more you can do with it—we’re excited to see where you take it! The idloom team CG Craig G. Business Analyst Higher Education Used the software for: 2+ years ### "Craig Gambrell's Idloom Review" June 22, 2023 4.0 Pros I like how easy it is to set up and get an event page going. The overall theme and site layout is very plasing to work with. I love how great their customer service has been . \[sensitive content hidden\] always respond right away and are super friendly with their assistance. Cons I do not like how you have to make an account or have an existing plan to receive the training materials. Review Source Response from idloom July 20, 2023 Hi Craig, Thank you for this great review! We appreciate your acknowledging our team's efforts to deliver the best support when needed. Your feedback on the training material will be taken into account to improve further our services. If there's anything else we can do to enhance your experience, please let us know. We're grateful for your support and trust. The idloom team JB Jeremy B. Executive Director Education Management Used the software for: 2+ years ### "Amazing Event Management " March 22, 2024 5.0 Extremely positive. The team is super responsive and passionate about positively and meaningfully impacting the event planning and management space. This is especially true from the non-profit lens. Pros \- Ability to customize your event website - Ability to track analytics in real time Cons \- there are many available features, but sometimes it can take extra time to find what one needs or have the skills to use what is available to you. Switched from [EventInterface](https://www.capterra.com/p/126680/EventInterface/) Great relationship with the idloom team. Review Source Response from idloom June 11, 2024 Dear Jeremy, Thank you for your kind word and your trust in our team! We're happy to hear that you enjoyed the customization options and the real-time analytics. We understand that with a wide array of features, it can sometimes take a bit longer to find exactly what you need. We're continuously working on improving our user interface and providing more resources to help our clients maximize their use of idloom.events effortlessly. Your kind words about our team's responsiveness and passion, mean a lot to us. The idloom team KS Kathrin S. Eventmanagerin Construction Used the software for: 2+ years ### "Great platform for various event formats " September 21, 2022 5.0 Pros With idloom-events you are able to cover a wide range of requirements: From websites for casual Christmas or summer parties with a simple registration process to sophisticated content for corporate meetings with a lot of different hotels, workshop options and restricted registration. Since we implemented Idloom in our group three years ago, we have been able to cover 90% of the inquiries. For the remaining 10%, the Idloom-Team (A big thank you to \[SENSITIVE CONTENT\]) has always been able to surpass expectations with a reliable solution. Cons For some of our events it is important that not only the registration but also the content of the website is password protected. Review Source Response from idloom October 10, 2022 Thank you for your nice review Kathrin! Regarding your con, feel free to reach out to us and we'll be happy to implement that feature for you ! BB Berten B. Campaign manager Automotive Used the software for: 2+ years ### "Great product " January 4, 2023 5.0 Pros \- It is a very user friendly product. With the intuitive user interface it is easy to create an event page, even without any previous experience. - Flexibility: IDLOOM has a very brought set of features. Cons Some of the more advanced features can be a bit hidden. Review Source Response from idloom April 4, 2023 Hello Berten, Thank you for this great review. We'll keep on delivering you features that will help you save time and give you more flexibility as well. We'll try and make them more conspicuous ����. Thank you for your trust all these years! The idloom Team ND Natalie D. Support Mamager Events Services Used the software for: 2+ years ### "Natalie Dayes - IDLoom Registration Review" September 27, 2022 5.0 Really positive. A great team, super friendly and helpful and a great user friendly product. Growing flexibility over time which is great. Pros The CMS is very user friendly and there are great adaptable features to suit many client needs Cons The lack of full control over parts of the CMS is sometime as problem. We can't customise all areas even with the design knowledge, e.g emails as we don't have access, so if a client requires this we the get charged. But the product itself is really great. I have loved using it. Review Source Response from idloom October 10, 2022 Thank you for your review Natalie! I completely understand your con. Actually, that's precisely the reason why we're revamping the front end and event website editor from the ground up! Soon you'll enjoy a brand new editor ! SM Sandie M. Founder / Marketing Events Services Used the software for: 1-2 years ### "Using Idloom" February 13, 2023 5.0 I really enjoy using Idloom.events and thoroughly recommend it Pros The website, community platform and events set up are all easy to use and very versatile Cons There isn't anything I don't like - all very user-friendly Review Source Response from idloom April 3, 2023 Hello Sandie, It is rewarding for our team to see that you enjoy using the idloom suite. We appreciate your taking the time to share your opinion. Thank you for your trust! The idloom Team AK Alexander K. CRM campaign manager Automotive Used the software for: 1-2 years ### "overall good product" January 4, 2023 4.0 Good product with a receptive and quick responding team of developers. Pros Ease of use.Integration with our own systems Cons The tool is not always stable, especially when new features/updates have been released. Review Source Response from idloom April 5, 2023 Hello Alexander, Thank you for this great review, we appreciate your taking the time to do so. Your feedback is important to us and helps us better our services, so we'll put extra care into improving in that aspect. We're happy to see that you enjoy our integration module. Helping you work seamlessly is one of our top priorities. We thank you for your trust all these years. The idloom Team EP Erefaan P. Head Of Digital Financial Services Used the software for: Less than 6 months ### "Review" July 7, 2020 5.0 They been fantastic thusfar. Pros Ease of use and the great support we recieved from them. Cons Nothing really everything works as it should Review Source Response from idloom May 3, 2023 Dear Erefaan, Thank you so much for taking the time to review our platform. We are thrilled to hear that you find our platform easy to use and that you have received great support from our team. At idloom we take pride in providing our users with the best possible experience, so it is great to hear that we have met your expectations. We are delighted to hear that everything works as it should and that you have not experienced any downsides. Our team works hard to ensure that our platform is reliable and user-friendly, and we are pleased to see that our efforts have paid off. We appreciate your kind words regarding our team's support. We believe that providing excellent support is just as important as having a great platform, and we are glad to see that our efforts have been appreciated. Our team is always here to help, and we are committed to ensuring that you have the best possible experience with our platform. Once again, thank you for your positive feedback. If you have any further feedback or suggestions, please do not hesitate to let us know. We are committed to continuously improving our platform and providing our users with the best possible experience. Best regards, The idloom Team HR Hermann R. Data Analyst Non-Profit Organization Management Used the software for: 6-12 months ### "Best event management tool I ever used" March 19, 2024 5.0 Pros very easy to use, intuitive user design, great flexibility and highly adaptable to any need Cons I like everything about idloom, there's not a single thing I would change Review Source Response from idloom March 20, 2024 Hello Hermann, Thank you sincerely for your wonderful review and your trust in our solution. We are thrilled to hear that you are completely satisfied with the current features. Rest assured, we are committed to keep on enhancing our platform and bringing you even more features to exceed your expectations. Thank you for your support and for choosing our solution. The idloom Team TB Thomas B. Managing Director Civil Engineering Used the software for: Less than 6 months ### "Very satisfied new idloom customer" September 11, 2020 5.0 Exceptionally good and fast support Pros idloom is very easy to use and quick to learn Cons Of course, total individuality and simple learning are the opposite poles of a software concept. The balance is perfect for us here. Review Source Response from idloom April 6, 2023 Dear Thomas, We wanted to take a moment to thank you for your great review of our platform. We are delighted to hear that you are enjoying our dedicated account managers team and that they have provided you with excellent support. We believe that our account managers play a critical role in ensuring that our users have the best possible experience when using our platform, and we are thrilled that they were able to provide you with the assistance you needed. We have shared your kind words with our support team, and they were thrilled to hear that their hard work has been recognized. It means a lot to us when our users take the time to acknowledge our team's efforts. Thank you again for your positive review, and we look forward to continuing to serve you in the future. Best regards, The idloom Team PB Pauline B. Events Coordinator Events Services Used the software for: Less than 6 months ### "Excellent registration tool! Easy to set up" February 24, 2023 5.0 Pros What I like is that it's an easy to use software. You can create a registration system as well as an entire good looking website quite fast, without difficulties. You can also customized your questions with a lot of flexibility. Cons Nothing to add here. The team is great - thanks. Review Source Response from idloom April 3, 2023 Hello Pauline, Our team puts user-friendliness at the core of our work, so we are thankful for your review. Your satisfaction is our motivation to keep on improving and to help you create more events in a simple way. The idloom Team SJ Sonja J. Publications and Promotion Consultant Information Technology and Services Used the software for: Less than 6 months ### "idloom was up and running in a couple hours . Excellent service!" December 5, 2017 4.0 Reduction in time spent on pre-event activities. Potential to reduce time for on the ground registraion/check-in The automatic generation of invoices. Pros It allows for customisation of the event website with the requisite event information and branding while also providing a great deal of functionality. It was also simple to link it to the organisation's website.Customer support team did an excellent job in responding to these requests which enhanced the overall experience. Cons Given that the software had a more Euro-centric focus, a few amendments needed to be made in order to meet our organisation’s requirements as a Caribbean entity. There were some constraints surrounding the amendment of invoices and badges based on existing organisational standards. However, it worked well if the basic information was needed. Review Source Response from idloom June 14, 2018 Thank you for the kind review Sonja! Since your last event, we have made the tool completely "worldwide compatible", taking into account all geographical and cultural specificities (print formats, metric/imperial system, time zones and time/date formats, etc.) Don't hesitate to reach out if anything should still need to be adapted! Best regards PN Paolo N. Communications and Events Officer Events Services Used the software for: 2+ years ### "Easy-to-use platform" September 16, 2022 5.0 Pros The platform is agile, flexible and full of features. Especially recommended for events registration and selling tickets. Cons The backend can be improved. A proper html use would be useful. Review Source Response from idloom September 26, 2022 Thank you for your review. TB Tine B. Marketing Assistant Farming Used the software for: Less than 6 months ### "Very easy in use and excellent customer service!" December 12, 2018 5.0 We know now who is actually attending the event. In the past we worked with different types of registration, but this combines it all, plus it works with the GDPR rules. Easy check-in to go for a better follow up. Pros The software takes your event to a next level. The package is complete and is really easy in use. Even with a free version you can make the organising of events easier. It's basicly self-explanatory and in doubt, the customer service is excellent and extremely fast. Cons Off course a platform like this comes with a price, although it is worth it. Review Source Response from idloom June 8, 2023 Dear Tine, Thank you so much for your fantastic review! We're thrilled to hear that idloom.events has taken your event to the next level and that you find our software complete and easy to use. We're delighted that even with the free version, it has made organizing events easier for you. We take pride in providing self-explanatory features and excellent customer service. It's wonderful to know that our team has been able to assist you quickly and efficiently whenever needed. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued success in event management. Warmest regards, The idloom.events Team AM Anne M. Used the software for: 6-12 months ### "Innovative Conference Platform and Great Support!" April 20, 2017 5.0 I'm so glad that I found IDLoom. The platform is ideal for my company's conference business, easy to use, and the guys are super-responsive and go out of their way to help with even the smallest query very promptly. Review Source Response from idloom May 30, 2017 Dear Mrs MacGregor, thank you very much for this great review!