# Page 2 | idloom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is idloom the right Registration solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149771/idloom-events/reviews

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idloom

4.8 (100)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of idloom

## Showing most helpful reviews

Showing 26-50 of 100 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SB

Stivan B.  
Event Manager  
Computer Software  
Used the software for: 1-2 years

### "Une plateforme très complète qui tient ses promesses"

February 27, 2026

5.0

La plateforme est propre et la présentation qui nous en a été faite au lancement a été très bien. Depuis plus d'un an nous administrons nos événements depuis cette plateforme et n'avons pas rencontré le moindre soucis. La plateforme est toujours disponible, pas de bug à déplorer.

Pros

Le point fort d'idloom, c'est sa profondeur fonctionnelle. J'utilise l'outil pour l'ensemble des événements de ma société depuis 1an. C'est certain que nous n'utilisons pas toutes les fonctionnalités disponibles. En naviguant dans les menus, cela donne une bonne idée de tous les types d'événements qu'on peut organiser.

Cons

La partie "Badge" (la version papier à imprimer) pourrait être plus user Friendly et pourrait permettre plus de personnalisation, mais c'est à la marge, on peut créer des modèles sur la plateforme, il faut juste prendre le temps de le faire.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing idloom

sécurisation et stockage des données en Europe

Review Source

Response from idloom

March 18, 2026

Hello Stivan, Thank you for your detailed feedback and for trusting idloom with your events over the past year—it’s great to see it becoming a reliable part of your setup. Happy to hear that you find our features and stability are delivering as expected. That consistency is key, especially when managing multiple events. Your comment on the badge module is well noted. It’s a powerful feature, but we agree there’s always room to make it more intuitive and flexible. Feedback like yours helps us keep improving in the right direction. Thanks again for your trust—looking forward to continuing to support your events. the idloom team

Julia M.  
Werkstudentin Marketing  
Real Estate  
Used the software for: 2+ years

### "Zuverlässig, intuitiv und perfekt für Events jeder Größe"

July 23, 2025

5.0

Wir bei GARBE nutzen idloom nun schon seit einiger Zeit für unsere Veranstaltungen und sind wirklich sehr zufrieden. Jährlich organisieren wir über 15 Events mit dem Tool – von kleineren Formaten bis hin zu großen Veranstaltungen. In diesem Jahr hatten wir zwei besonders große Events mit bis zu 900 Teilnehmenden, bei denen wir uns voll und ganz auf idloom verlassen konnten. Gerade beim Check-in dieser großen Gruppen, wo es schnell hektisch wird, war es extrem hilfreich, dass die Plattform zuverlässig und absolut fehlerfrei funktioniert hat. Alles lief reibungslos – was in solchen Momenten wirklich Gold wert ist. Auch das Handling im Alltag ist super einfach. Wir schätzen besonders, wie unkompliziert es ist, individuelle Domains für einzelne Events anzulegen und diese ganz flexibel im eigenen Design zu gestalten. Das macht nicht nur den Look professioneller, sondern erleichtert uns die Arbeit enorm. Kurz gesagt: idloom ist für uns ein fester Bestandteil der Eventorganisation geworden – effizient, stabil und einfach in der Anwendung. Klare Empfehlung von unserer Seite.

Pros

Besonders gefällt uns die Stabilität beim Check-in großer Events – selbst mit 900 Gästen lief alles reibungslos und ohne technische Probleme. Genau das braucht man in stressigen Momenten.

Cons

Tatsächlich gibt es nichts, was wir an idloom auszusetzen hätten. Die Plattform erfüllt all unsere Anforderungen zuverlässig, ist benutzerfreundlich und hat uns bisher in keinem Punkt enttäuscht.

Review Source

Response from idloom

July 29, 2025

Dear Julia, thank you very much for your kind review. We are genuinely happy to read that. If there is anything we can do for you, don't hesitate. Good luck with your future events! The idloom team

LP

Ludovic P.  
Coordinateur  
Hospital & Health Care  
Used the software for: 2+ years

### "Un outil fiable et une équipe à l’écoute, même pour les plus petites structures"

April 7, 2025

5.0

Nous utilisons IDLoom depuis presque 10 ans, à la fois pour notre plateforme de membres (Wall) et pour la gestion de nos événements (Event). Le Wall nous permet de centraliser la communication entre nos membres, structurer les échanges par groupes et suivre les flux d’information. La partie Event est complète et performante, de l’envoi des invitations jusqu’au check-in, en passant par l’émission des factures. C’est un outil devenu incontournable pour notre association.

Pros

La facilité de contact avec l’équipe, leur réactivité et leur grande disponibilité. Il y a une vraie relation humaine, ce qui est assez rare dans le domaine. On sent qu’on n’est pas juste un client parmi d’autres.

Cons

Certaines fonctionnalités clés sont parfois réservées aux versions supérieures, ce qui peut représenter un frein pour des structures avec un budget limité. Cela dit, l’équipe est particulièrement attentive et ouverte à trouver des solutions adaptées en fonction des réalités de chaque utilisateur. Leur approche personnalisée compense largement ce point.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Slack](https://www.capterra.com/p/135003/Slack/)

J'avais besoin d'une solution clé sur porte

Review Source

Response from idloom

April 10, 2025

Hi Ludovic, Thank you for your heartfelt and thoughtful review. It means a great deal to hear that idloom has become such an essential tool for your association over the past 10 years. The trust of smaller structures is something we deeply value, and knowing that our team’s availability and human approach make a difference truly warms our hearts —every client matters. We understand the challenges around access to certain features for more limited budgets, and we’re happy you felt our team’s willingness to find tailored solutions. That flexibility and personal connection will always be a priority. We look forward to continuing this long-standing collaboration for the next decades. the idloom team

Ingrid B.  
Marketing - Communications Officer  
Construction  
Used the software for: 1-2 years

### "Friendly to use"

March 26, 2026

5.0

A reliable platform that delivers what it promises. It works smoothly for most use cases, and once you get used to it, it becomes a solid tool for managing events without surprises.

Pros

Easy to use overall, with a clean and intuitive interface. I also appreciated how consistent it is from a branding perspective, which makes event setup and communication feel aligned and professional.

Cons

Some limitations when working with different visual formats. Customization can feel restrictive at times, especially when trying to adapt layouts or visuals to more specific or creative needs.

Review Source

Response from idloom

March 31, 2026

Hello Ingrid, Thank you for taking the time to share your feedback. It’s great to hear that the platform feels reliable and professional, and that once you get into the flow, it becomes a dependable tool you can count on—this is exactly what we aim for. As for your point on visual formats and customization. We understand that creative and branding needs may vary from one event to another, and feedback like yours helps us continue considering giving more flexibility. Thanks again for your trust and for sharing your experience so thoughtfully.

GG

Gordon G.  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Outstanding service and product delivery "

October 19, 2024

5.0

They have supported me right from the start of my business journey and I value the relationship the quality of the product and would recommend the platform to anyone

Pros

Wonderful support team. I had a problem outside of their remit which was a Stripe integration issue. \[sensitive content hidden\] resolved on a Saturday in his own time.

Cons

There are so many elements to an event registration and its so important to make sure you tick all the boxes, it can be sometimes easy for us to miss something. Duplicating an event structure and proper testing by users is therefore essential

Review Source

Response from idloom

October 29, 2024

Hello Gordon, Thank you so much for your thoughtful review! We’re happy to hear that our support team, could help you resolve the integration setup, even by going the extra mile. We understand the importance of having a comprehensive event registration process, and we’re always working to make it as seamless as possible. Your feedback is invaluable to us, and we’re grateful for your trust and recommendation. Looking forward to supporting you in all your future events! Thank you again, The idloom team

DK

Dorina K.  
Management Assistant  
Higher Education  
Used the software for: Less than 6 months

### "idloom use in a small company"

February 14, 2025

5.0

All in all, we were very satisfied with idloom and would use it for further webinars. The system is also highly recommended from the participants' point of view.

Pros

Well-designed product that is very customizable. Always quick responses from customer service.

Cons

If you don't plan many webinars, it's a bit expensive. The menu is not always easy to understand and find. For some functions we needed, we had to look for special solutions that were not perfect.

Review Source

Response from idloom

February 18, 2025

Thank you very much for your kind review. We're continuously working on improvements to every aspect of the platform, so rest assured your comments have been taken into consideration and you shall see changes in the next couple of months. Thank you for your trust! The idloom team

HN

Heiko N.  
Vorsitzender  
Civic & Social Organization  
Used the software for: 2+ years

### "Vielen Dank von einem IT-Nomaden"

February 14, 2025

5.0

Macht das Leben bei der Orga von Veranstaltungen deutlich einfacher!

Pros

Einfache Handhabung, auch ohne IT-Kenntnisse

Cons

Einige Sonderfunktionen kann man nur mit einem gewissen IT-Wissen nutzen

Review Source

Response from idloom

February 18, 2025

Thank you very much for your kind review. We truly appreciate it! Looking forward to working together for many years to come! the idloom team

LB

Lea B.  
Project Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Excellent Choice for NGOs and Event Management"

October 28, 2024

5.0

Pros

very intuitive and easy to use. Within minutes one can configure the whole framework for an event. Very friendly and accessible customer support.

Cons

There was nothing about idloom I would need to be changed.

Review Source

Response from idloom

November 6, 2024

Hello Lea, Thank you for your fantastic review! We’re happy to hear that you appreciate our effort to make idloom intuitive and quick to set up. It’s also fantastic that our support team has been able to provide the assistance you need. Knowing that the platform meets all your expectations is incredibly rewarding for us! We look forward to supporting your events for years to come. The idloom team

CC

Carla C.  
Director of Supplier Diversity  
Financial Services  
Used the software for: 2+ years

### "Director of Supplier Diversity Fifth Third Bank"

August 13, 2024

4.0

Great team. But I think they need to be more proactive and more innovative.

Pros

They are very responsive and will go above and beyond to meet your needs. We were able to deliver the project on time.

Cons

We had to work closely with IDloom to build the portal, even after working with them for nearly 3yrs. A lot of the heavy lifting was completed by Fifth Third and the overall costs did not change. Also, reminders were sent, but there were a host of guests that did not receive them, and we were unaware until it was too late.

Review Source

Response from idloom

September 3, 2024

Hello Carla, Thank you very much for your thoughtful review, it's always a pleasure working with you. We're glad you found our team responsive and that we met your project deadlines. While some issues were beyond our control, we are committed to improving our processes to prevent similar situations in the future. Thank you again for your kind words about our team. Your feedback is invaluable as it helps us grow and continue delivering high-quality service in a more pro-active manner. We are grateful for your trust and look forward to our next collaboration. The idloom team

AMS

Ayomide Miracle S.  
Communications Manager  
Maritime  
Used the software for: 6-12 months

### "This software will make your company lose money"

June 26, 2024

1.0

I will not recommend using this product if your intention is to manage a successful event. After our losses, we reached out to Idloom to try to reach an understanding and to get a partial refund for the time we had not used and they stopped replying to our emails. DO NOT PURCHASE.

Pros

The software worked well for free events or simple, smaller events.

Cons

1\. The software is not at all user friendly - Clients had difficulty registering 2. There were so many bugs - Payments, attendee management, ticketing 3. Website is not easily customizable 4. Badges are not easily customizable

Switched from

[Whova](https://www.capterra.com/p/149712/Whova/)

We were looking for a cheaper yet effective software that could cover unlimited registrations.

Review Source

Response from idloom

July 2, 2024

Dear Ayomide, Thank you for your feedback. We sincerely apologize for the issues you experienced with idloom.events. When you became our client, we were transitioning our software into multiple new modules, which unfortunately affected stability and usability. We understand how this impacted your events and apologize for the inconvenience. We have since resolved these issues and improved our software significantly. To make up for your negative experience, we would like to offer you a complimentary annual license for idloom.events. Please reach out to us to arrange the details. We appreciate your patience and hope to regain your trust. Best regards, The idloom team

PA

Pietro A.  
School Manager  
Education Management  
Used the software for: 1-2 years

### "Idloom ? Only advantages !"

October 7, 2024

5.0

Pros

It is so easy to use ! And it is so satisfying

Cons

It is so easy to use ! And it is so satisfying

Review Source

Response from idloom

October 29, 2024

Hello Pietro, Thank you very much for your review. We're happy to hear that you are happy with the software, we look forward to keep on delivery an easy to use tool up that meets your expectations. Thanks again for your kind words! The idloom team

sS

serwan S.  
Digital Officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Eventbrite alternative"

August 6, 2024

5.0

For both on and offline events, Idloom seamlessly integrates with our tech stack and is easy to use for our team.

Pros

Ease of use, academy for onboarding, active community with a clear roadmap and monthly releases

Cons

At first some things seemed weirdly organized, currently this is no longer the case

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing idloom

The freemium model of Eventbrite did not correspond to our need. We don't sell paid event tickets.

Review Source

Response from idloom

August 8, 2024

Hello Serwan, Thank you for your kind review. We’re glad to hear that idloom.events has become a valuable tool for your team, and is seamlessly integrating with your tech stack. We appreciate your feedback about the initial setup, and we're happy that our recent updates have improved your experience. We look forward to continuing to support you in hosting successful events. The idloom team

ED

Elvire D.  
CEO  
Events Services  
Used the software for: 1-2 years

### "IDLOOM as a registration software"

May 29, 2024

4.0

It was a good experience at the beggining, and support services personn we had in contact were globally very nice, but as soon as we had problems or bugs in the system, the support service seemed to have to manage alone, with no one to inform them or help them deal with sometimes very delicate situations. We had to face a very bad situation related to the invoicing module but we were led around by the management for months

Pros

Easy to use for participant. IDLOOM is a european company and is aware about VAT process in Europe. IDLOOM is aware to developp new feature you might need, but you need to be very patient, and to describe very precisely what you need.

Cons

We had to pay for several dev as we start using the system, but IDLOOM didn't implemente all our request yet. We had to wait for 1 year and a half for the invoicing system to be usable. It was a complete mess before that and we are now still testing to be sure it is working properly.

Alternatives considered

[Eventmaker](https://www.capterra.com/p/267953/Eventmaker/)[Stova](https://www.capterra.com/p/88289/Stova/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing idloom

"The leader seemed to be open and someone with whom it would have been possible to work in partnership. In the end, this was not at all the case; he is a very good salesman, but once the deal was concluded, we did not see him anymore.

Review Source

Response from idloom

May 31, 2024

Dear Elvire, Thank you for your detailed review of idloom. We're glad you like the software overall, but we're sorry to hear about your concerns with the development speed and support. In Q4 2023, we split our software into multiple modules, creating a more robust and customizable product. This significant change led to initial troubleshooting and bug fixing, which slowed development times towards the end of 2023. Our recent ISO certification also impacted our processes, causing additional delays. We sincerely apologize for any inconvenience caused. Regarding our CEO, while he isn't involved in daily client projects, he is willing to work more closely with you. Despite multiple offers to meet at your convenience, we haven't received a response. If you reconsider, please let us know, and we'll arrange a meeting promptly. We value your feedback and are committed to ensuring your complete satisfaction with our services, as shown by our efforts since early 2024. Sincerely, idloom

FV

Femke V.  
Organisational Development Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Very useful tool with good support "

June 5, 2024

5.0

Pros

A very easy-to-use tool for people and organisations that do not necessarily have the knowledge and skills in-house to build registration tools. Very user-friendly, even for people without any ICT knowledge. Experienced very good support while developing and using the tool.

Cons

Time consuming to develop a registration tool for me, without having the knowledge. Although the programme is very user friendly, which was very helpful for us as organisation to build this tool via ID -Loom.

Review Source

Response from idloom

June 11, 2024

Dear Femke, Thank you for your thoughtful review! We’re delighted to hear that you found our software user-friendly. Our goal is to make event management as straightforward and effective as possible. While we aim for our software to be intuitive, we understand there can be a learning curve, so we're pleased to know our user-friendly design has been helpful to your organization. Your kind words about our support team mean a lot to us. We are dedicated to providing excellent customer service and are thrilled to hear you had a positive experience. The idloom team

SL

Stefan L.  
Bereichsleiter  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Sehr guter Dienstleister"

August 20, 2024

5.0

Pros

Sehr leichte Bausteine zum Erstellen einer Eventseite. Sehr guter Kundendienst

Cons

Nichts zu beanstanden, sehr gute Firma..

Review Source

Response from idloom

September 3, 2024

Hello Stefan, Thank you for your kind review! We're happy to hear that you found our event page builder user-friendly and that our customer service met your expectations. Your positive experience is what we strive for, and we're glad we could deliver. If you ever need anything in the future, we’re here to help. Thanks again for your trust in us! the idloom team

AS

Alexandre S.  
Project Manager  
Human Resources  
Used the software for: Less than 6 months

### "Satisfait à l'unanimité, simple à l'utilisation et plein de fonctionnalités utiles"

June 10, 2024

5.0

Très bonne expérience, sur une quinzaine d'utilisateurs j'ai eu que des très bons retours sur l'utilisation d'idloom. La particularité de notre département nécessite néanmoins davantage de personnalisation par évènement (et non profil), apparemment possible en passant par le codage "Geeks".

Pros

Prise en main idloom intuitive pour l'utilisateur Formulaire et conditions formulaire simple à prendre en main Customisation de l'évènement Multitudes de fonctionnalités Support idloom et bon suivi de l'expérience utilisateur (service customer)

Cons

Section "Tickets" moins intuitive si pas de brief alors qu'essentielle "Options" pas possible de les intégrer dans les conditions formulaire Besoin de plus de personnalisation pour évènement que profil (couleurs, logo)

Reason for choosing idloom

Idloom est un outil déjà utilisé à la FER Genève dans certains départements, il a été naturel de se tourner vers cet outil dans notre département (DAP) qui répond à notre besoin.

Review Source

Response from idloom

June 20, 2024

Hello Alexandre, Thank you so much for your wonderful review! We're happy to hear that you and your team have enjoyed a unanimously satisfying experience with us. We appreciate your feedback and we will continue to enhance our platform to better serve your needs, and we're glad to hear that our "Geeks" coding section offers you a flexible solution. Thank you once again for your kind words and constructive feedback. We're here to support you and ensure your continued success with idloom! The idloom team

ZR

Ziadh R.  
Learning designer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Idloom was great for our bilingual conference!"

June 20, 2024

5.0

i thought overall it was great! easy to use and effective.

Pros

Bilingual aspect, easy to learn and use, great Ux/ui

Cons

Pricing is a bit high and higher than eventleaf, the tool we use when we just do unilingual events.

Switched from

[Eventleaf](https://www.capterra.com/p/102609/Eventleaf/)

we switched for the bilingual feature (english and french)

Review Source

Response from idloom

July 2, 2024

Dear Ziadh, Thank you for sharing your positive experience us! We are happy that our software met your expectations, especially with its multilingual functionality and user-friendly interface. We aim to provide a solution that justifies the investment, and our team is there to help you optimize the use of our software to ensure you receive the best value possible. We are grateful for your trust in idloom. The idloom team

RR

Renja R.  
Eventmanagement Festival  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Perfekt, um viele Events gleichzeitig zu koordinieren!"

December 15, 2021

5.0

Wir veranstalten ein Filmfestival, welches jährlich in 17 verschiedenen Städten gleichzeitig stattfindet. Idloom hat die Koordination von den verschiedenen Städten, Locations und Filmen stark vereinfacht und uns viel Arbeitsaufwand eingespart. Idloom ist sehr übersichtlich gestaltet und selbsterklärend. Hatte man dennoch mal eine Frage, hat der Supportdienst sehr schnell und kompetent geantwortet.

Pros

Idloom bietet extrem viele Möglichkeiten / Tools / Funktionen und man kann die Einstellungen genau auf seinen Event anpassen. Zum Beispiel ist es genial, dass man pro Event verschiedenen Optionen und Kategorien von Tickets erstellen kann und auch verschiedenen Locations hinzufügen kann. Auch ein grosses Plus ist das E-Mailing, welches idloom zur Verfügung stellt. So kann man ganz einfach alle TeilnehmerInnen einer Veranstaltung kontaktieren. Idloom ist sehr übersichtlich gestaltet und eignet sich auch perfekt, um viele Events gleichzeitig zu koordinieren!

Cons

Idloom würde noch viel mehr Möglichkeiten / Tools / Funktionen bieten, als wir überhaupt benötigten. Alle Funktionen, die wir nutzen, sind perfekt und ich kann nichts Negatives anmerken.

Review Source

Response from idloom

December 27, 2021

Many thanks Renja for your review! Reading that our software simplifies your activity is the best reward for us. If you have any recommendations for further improvements, don't hesitate to reach out!

CG

Craig G.  
Business Analyst  
Higher Education  
Used the software for: 2+ years

### "Craig Gambrell's Idloom Review"

June 22, 2023

4.0

Pros

I like how easy it is to set up and get an event page going. The overall theme and site layout is very plasing to work with. I love how great their customer service has been . \[sensitive content hidden\] always respond right away and are super friendly with their assistance.

Cons

I do not like how you have to make an account or have an existing plan to receive the training materials.

Review Source

Response from idloom

July 20, 2023

Hi Craig, Thank you for this great review! We appreciate your acknowledging our team's efforts to deliver the best support when needed. Your feedback on the training material will be taken into account to improve further our services. If there's anything else we can do to enhance your experience, please let us know. We're grateful for your support and trust. The idloom team

SMA

Sophie Marie A.  
Junior Sales & Marketing PMO  
Oil & Energy  
Used the software for: 6-12 months

### "Great tool - a little room for improvement"

October 12, 2023

5.0

Pros

As soon as it is set up you can use it quite easily. The registration is user-friendly.

Cons

The payment process was often very difficult. Some features need improvement.

Review Source

Response from idloom

March 20, 2024

Hello Sophie Marie, Thank you so much for your trust in idloom and this great review. We're not just committed to maintaining user-friendliness, but we're also dedicated to delivering new and exciting features. Your feedback about the payment process is invaluable, and we're eager to improve it to ensure a seamless experience for all. Please don't hesitate to reach out to our team with any suggestions for improvement. We're all ears and excited to enhance our solution based on your input. Once again, thank you for choosing idloom. The idloom Team

GK

Gregory K.  
Executive Director  
Civic & Social Organization  
Used the software for: 2+ years

### "Great product with exceptional customer service."

June 9, 2023

5.0

Pros

Easily tailored to whatever type of event you are planning. Customer service is always there to assist.

Cons

Nothing comes to mind. Recommend continued improvements to ensure that the software remains relevant and customer oriented.

Review Source

Response from idloom

July 20, 2023

Hi Gregory, Thank you for your wonderful review! We're delighted that you find our product great and our customer service exceptional. Good news! We are working diligently to improve our solution, give you new features and stay relevant and customer-oriented. We hope you'll enjoy the new features. Thank you for your support and trust! The idloom team

BF

Brian F.  
Customer Success Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Easy, Convenient, Fast"

June 9, 2023

5.0

Pros

Using idloom has saved time and stress for me. Not only does it make it easier to organize events, but it helps me stay on track of what needs to be done.

Cons

Nothing that I can think of yet. Great experience.

Review Source

Response from idloom

June 16, 2023

Dear Brian, Thank you so much for your wonderful review of idloom.events! We truly appreciate you taking the time to share your experience with our event organization solution. We're thrilled to hear that idloom has made a positive impact on your event planning process, saving you time and reducing stress. Our goal is to provide a platform that not only streamlines event management but also helps users stay on top of their tasks and deadlines. We're delighted to know that we have succeeded in delivering on that promise for you. We take great pride in offering an easy, convenient, and fast solution, and your feedback reinforces our commitment to excellence. It's fantastic to hear that you couldn't think of any cons at this time :) Again, thank you for your kind words and for choosing idloom as your event management solution. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out! Warmest regards, The idloom Team

Brecht D.  
Chair of the Preservation and Migration Commission  
Broadcast Media  
Used the software for: Less than 6 months

### "The definition of intuitivity and user-friendliness, far exceeding expectations in support"

October 31, 2018

5.0

Hard to do better. We are a convinced customer for our future events and will advise others enthousiastically to choose for Idloom too.

Pros

It is very, very intuitive. As soon as you can think about a feature, it's actually on the next line. It literally thinks the way you think as an event organiser. In terms of support I probably had the best experience ever in my whole life. At the crucial moment of the launch of the registration, on a Friday eve far after the end of business hours, on the most beautiful summer evening, right before a long weekend, Idloom people helped me out with a quick and satisfying solution to a complex problem. I am so grateful.

Cons

I'd have to do very deep and long thinking to be able to mention even one.

Review Source

Response from idloom

June 8, 2023

Dear Brecht, Thank you so much for your amazing review! We're thrilled to hear that you find idloom.events incredibly intuitive and that it anticipates your needs as an event organizer. We strive to provide a platform that aligns with your thought process and makes event management seamless. We're delighted that our support team was able to assist you during a critical moment and provide a quick and satisfying solution to a complex problem. Your satisfaction and success mean the world to us, and we're grateful for the opportunity to support you. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued success in event planning. Warmest regards, The idloom.events Team

EV

Els V.  
member of the board  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "If there were a "golden buzzer" on Capterra, I would press it for Idloom events"

June 4, 2020

5.0

Before using Idloom Events, we managed event subscription and payment manually. I tried some web applications, but they lacked either user friendly interface for the audience wanting to subscribe, or for the back office. Idloom Events has it all. Add to this an excellent helpdesk, and hands-on mentality (e.g. implementation of support for online events during the Covid-months), make I am really happy about this tool !

Pros

Idloom events' user interface is extremely user friendly, also for complex registration forms! Whenever new functionality is added, it reveals itself in a very "natural" way (I come across the new stuff by applying my normal way of working), so no need to train the team.

Cons

In a perfect world, the activity log, which shows every edit in detail, should also have a placeholder for the event.

Review Source

Response from idloom

May 3, 2023

Dear Els, Thank you for taking the time to review our platform! We are proud to say that at idloom, we make it a priority to stay on top of the latest technology, both for our front and back end. Therefore, we are thrilled to hear that you found our platform easy to use and user-friendly. We also appreciate your valuable feedback regarding the implementation of an activity log per events. We will take this into consideration as we strive to continuously improve our platform and provide our users with the best possible experience. Thank you once again for your positive feedback and suggestions. If you have any further feedback or ideas, please do not hesitate to reach out to us. We are committed to providing our users with the most innovative and user-friendly platform possible. Best regards, The idloom Team

HT

Henry T.  
IT-Manager  
Education Management  
Used the software for: Less than 6 months

### "all we needed in one solution"

August 1, 2023

5.0

it does what it sells - eventmanagement with different usersettings for our crew

Pros

very easy to useown "academy" wo learn the basics and for onboardingnice look of the eventpagesmodular to fit our needs (select if u want to show partners, sponsors, speakers in seperate designed sitesuntil now no problems at all

Cons

sometimes a bit confusing which paymentplan does exactly whatwe wish there would be more preset designs to choose from (dark, light, fancy, technical ...)

Reason for choosing idloom

everything is in one place, no database maintainance, fast customer support

Review Source

Response from idloom

August 18, 2023

Hello Henry, Thank you for your kind review. We're happy to hear that our solution has provided everything you needed in one place, that you find our platform easy to use, and appreciate our teams' efforts. We appreciate your feedback on the Academy, created for learning basics and onboarding. Your insights are valuable, and we're dedicated to improving our solution based on user experiences. Thank you for the improvement suggestions. If you ever have more thoughts to share or need assistance, please don't hesitate to reach out. We're excited to continue supporting your event endeavors with our solution! The idloom Team