eDirectory

eDirectory

4.5 / 5 62 reviews

Who Uses This Software?

Individuals looking for the most powerful, elegant directory software on the market. Easy to use and fully customizable with features for SEO, lead generation, payment processing and even mobile apps.


Average Ratings

62 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • eDirectory
  • www.eDirectory.com
  • Founded 2003
  • United States

About eDirectory

eDirectory empowers its users to publish a variety of directory-based websites that help maximize advertising revenue. With elaborate search functionality, advanced SEO reporting, and mobile access--as well as a fully customized platform--eDirectory is the performance leader in its market. eDirectory also allows your advertisers to track and adjust their marketing efforts in an age where ROI in advertising has never been so critical. Build your app with just a few clicks!


eDirectory Features

  • Chat
  • Content Management
  • Discussion Boards
  • Document Management
  • File Sharing
  • Search

eDirectory Reviews Recently Reviewed!

Very impressed with the customer support offered by eDirectory

Jun 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's a great looking product so looks up to date and impressive for my customers. Loads of good functionality in the site manager section. It's customisable and flexible so easy to make it work to my specific needs. Good analytics too.

Cons: Geographic location functions are not perfect and I'm having ongoing issues with this. It's a fundamental part of my offering. Customer support is being helpful.

Awesome directory platform.

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using edirectory since 2013 and i have never experienced such an amazing directory script in the market.

Vendor Response

by eDirectory on December 07, 2016

Hi Ali! Thanks for your honest review of eDirectory. We really appreciate your feedback and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit support.edirectory.com or e-mail us anytime at support@eDirectory.com. And when your needs get bigger we have some awesome options in our Mod Store, check it out: edirectory.com/directory-mod-store. A big thank you from the eDirectory.com team.

New Customer Review

Aug 19, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Back end is relatively easy to use

Cons: former features missing and support site is not up to date with tutorials

Overall: I find that i have been able to navigate and learn how to use the software with relative ease. The support team has been great

Vendor Response

by eDirectory on December 07, 2016

Hi Tredesha! Thanks for your honest review of eDirectory. We really appreciate your feedback and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Easy setup - Great software!

Jul 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: High quality, easy to use, responsive support

Cons: None yet, just started

Overall: Overall, very smooth after payment. Very professional results. So far, great experience and I highly recommend.

Vendor Response

by eDirectory on July 22, 2016

Hi David! Thanks for your honest review of eDirectory. We really appreciate your feedback and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit support.edirectory.com or e-mail us anytime at support@eDirectory.com. And when your needs get bigger we have some awesome options in our Mod Store, check it out: edirectory.com/directory-mod-store. A big thank you from the eDirectory.com team.

Purchase eDirectory

Jul 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Professional, current look and feel with great admin tools.

Cons: None yet.

Overall: Over all the sales cycle was a very good one. I have been thinking about purchasing this for about 3 years and you kept me in the loop every step of the way.

Recommendations to other buyers: None.

Vendor Response

by eDirectory on July 15, 2016

Hello Dino! Thanks for your honest review of eDirectory. We really appreciate your feedback and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit support.edirectory.com or e-mail us anytime at support@eDirectory.com. And when your needs get bigger we have some awesome options in our Mod Store, check it out: edirectory.com/directory-mod-store. A big thank you from the eDirectory.com team.

Ease of use is outstanding

Jul 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: So easy to configure and use.

Cons: Have to have tech support for custom modifications.

Overall: It does not get any easier than this. Make a call, send an email, and get a response fast. The support at eDirectory is outstanding.

Vendor Response

by eDirectory on July 15, 2016

Hey Andrew! Thanks for your honest review of eDirectory. We really appreciate your feedback and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit support.edirectory.com or e-mail us anytime at support@eDirectory.com. And when your needs get bigger we have some awesome options in our Mod Store, check it out: edirectory.com/directory-mod-store. A big thank you from the eDirectory.com team.

Good, but be better

Jul 07, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Fluidity, easy setting, good options

Cons: Not have multilanguage option for front end clients. Only one design , we dont have the option when starting. (We are industrial B2B portal)

Overall: Fast support contact and account manager helpfull. Learning curve is short, (i'm not a geek !). Easy customazing option, but need CSS skills to modify some section

Vendor Response

by eDirectory on July 15, 2016

Hi Perry! Thanks for your honest review of eDirectory. We really appreciate your feedback and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit support.edirectory.com or e-mail us anytime at support@eDirectory.com. And when your needs get bigger we have some awesome options in our Mod Store, check it out: edirectory.com/directory-mod-store. A big thank you from the eDirectory.com team.

Professional!

Jun 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great team on every level! fantastic support and very friendly. The product itself is comprehensive and fills most of our needs at an unbeatable price.

Vendor Response

by eDirectory on June 24, 2016

Hi Veronika! Thanks for your honest review of eDirectory. We really appreciate your feedback and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit support.edirectory.com or e-mail us anytime at support@eDirectory.com. And when your needs get bigger we have some awesome options in our Mod Store, check it out: edirectory.com/directory-mod-store. A big thank you from the eDirectory.com team.

Very easy to use and powerful

Jun 24, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Functional

Cons: content display in mobile version

Overall: I have used and play around with it now for about a week and what I¿ve done so far is going well. I don¿t need to ask theme much how to do, as it¿s very easy to use, but there are a few things I have to modify and customize it to meet my personal requirement, and wait for their supports, so far so good!

Recommendations to other buyers: a lot of mod store is not support mobile app.

Vendor Response

by eDirectory on June 24, 2016

Hey Weerapat! Thanks for your honest review of eDirectory. We really appreciate your feedback and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

The software is very intuitive and easy to navigate.

Jun 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The customer support and videos are very good.

I'm looking to add many additional features from the mod store.

Vendor Response

by eDirectory on June 24, 2016

Hey Anthony! Thanks for your honest review of eDirectory. We really appreciate your feedback and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit support.edirectory.com or e-mail us anytime at support@eDirectory.com. And when your needs get bigger we have some awesome options in our Mod Store, check it out: edirectory.com/directory-mod-store. A big thank you from the eDirectory.com team.

Higly customizable directory software supported by a superb team of professionals

Jun 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Edirectory seemed to be best choice among any other choices designed for an enterprise scale directory software implementation. The product is highly customizable, based on open-stack, packaged with excellent guides (online, offline, videos etc) and support team (available round the clock ) to listen your voice and dealing with that in a highly professional manner. The development team who supported our customization request was very professional and flexiable. We had a number of issues (e.g. different browsers i.e. Edge bahaving differently than other browswers and sometimes showing warning messages) during our inital setup however they were always there to help sorting out these issues. Very much impressed. The technical architecture of the product seems quite robust offering better performance attained through use of latest technology standards such as elasticsearch and caching techniques. Highly recommended product and it offers a package of various custom modules as well targeted to solve specific chllanges. We are very keen to establish a long term business relationship with the team. Highly recommended.

Vendor Response

by eDirectory on June 06, 2016

Hi Waqar, thank you for reviewing eDirectory. We really appreciate your honest feedback about our product, our features and our customization team. We are always ready (and happy) to help you achieve your online goals. A big thank you from the eDirectory.com team.

All inclusive!

Jun 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Nothing but good to say about this product and how it's serviced!

Vendor Response

by eDirectory on June 06, 2016

Hi Jon, thank you for reviewing eDirectory. We really appreciate your honest feedback and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Overall usage.

Jun 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Though am still very new with the software, but the support is helping me a lot to cope.

Vendor Response

by eDirectory on June 06, 2016

Hi Chinedu, thank you for reviewing eDirectory. We really appreciate your honest feedback and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

If finding the software easy to navigate and quite powerful

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is great and easy to navigate.
I have only used it now for about 2 days and what I have done so far looks good. This is all with out asking any questions to the eDirectory training.
There are a few things that I have not been able to change modify on the site which
I would like to do but I'm unsure if that is restrictions of the software or if I haven't been able to find those particular settings yet.
So far I'm loving it :)

Vendor Response

by eDirectory on June 06, 2016

Hi Ashley, thank you for reviewing eDirectory. We really appreciate your honest feedback and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Just starting with it, but looks great so far!

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great so far. Daniel has specifically been great to work with!

Vendor Response

by eDirectory on June 02, 2016

Hey Ryan, thank you for reviewing eDirectory along with Dani. We really appreciate your honest feedback and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Easy & Intuitive

Jun 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Daniel was very helpful in guiding us in our process for purchase. The demo was easy to use and he was able to answer all of our questions as needed. Hope this product works the way we need it to; though I'm sure it will.

Vendor Response

by eDirectory on June 02, 2016

Hi Dani, thank you for reviewing eDirectory. We really appreciate your honest feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. If you need any extra feature for your project visit our Mod Store http://www.edirectory.com/directory-mod-store/. A big thank you from the eDirectory.com team.

Continual Upgrades and Improvements

Jun 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have been familiar with the e-directory software for several years. I have witnessed how the company has continually improved the software and added features and site management. We have referred many clients as well as use the software ourselves. I am most excited to see the add-on modules. The company has been proactive in listening to the feedback of it's users to develop improvements and upgrades.

Vendor Response

by eDirectory on June 02, 2016

Hi Ken, thanks for your honest review of Directory. We really appreciate your feedback over the years and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us suggestions anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

I am extremely excited about starting to use it. It seems to be the most complete directory anywhere

Jun 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I like everything about it and the apps. It has many more features than I could ever need.

However, it lacks a WYSIWYG editor for listings and is instead sold as a mod. I think something like this should be included right out of the box. However, I believe the company should be handsomely rewarded for such a great application. I just wish yhe wysiwyg editor was there right out of the box, adding multiple videos to a listing was possible, among other things.

Most of the mods seem to be standard features a directory of this quality should have.

Vendor Response

by eDirectory on June 02, 2016

Hey Raul, thank you for reviewing eDirectory. We really appreciate your honest feedback and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Professional eDirectory

May 31, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We bought the enterprise plan recently. So far, the customers service is really good. They reply to all out inquiries very fast.

Vendor Response

by eDirectory on June 02, 2016

Hi Simon, thank you for reviewing eDirectory. We really appreciate your honest feedback and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

All Questions Answered

May 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Well, I just got the software to use; haven't touched it yet. If I don't place a comment within 24 hours of receiving this email, I won't get a 100 dollar credit towards training, so there you go.
My questions were answered, and it was obvious that the sales person who helped me, mastered the software's capabilities a while ago.

My only recommendation would be that they take a little more time to understand the customer's business model, and contour their demo around how the software can support it. Otherwise, why not just make a video of the software's features, and leave it there.
Though the software is "out of the box", the customers business model may not be.
But I was very impressed with everything I saw in the demo, the sales person was great, and I'm excited to move forward and create my directory.

Vendor Response

by eDirectory on June 02, 2016

Hi Lev, thank you for your honest feedback! Like most companies that treasure client perceptions, we offer a small gift for doing a short survey so we can continuously improve the way we do things for the people that matter most to us :) We look forward to powering this project with you! Please feel free to reach out for anything you need along the way :) Thank you.

Software review

May 29, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Easy interface and most items are straight forward, except the explanation of a few important items are missing.. For example, I didn't know what a "claim" was. Also, "deals" we're not clearly defined. A few other items as well.

Vendor Response

by eDirectory on May 30, 2016

Hi Peter, thank you for reviewing eDirectory. We really appreciate your honest feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Spa & Wellness

May 29, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am still new to the software so learning as I go. The entry level license is very basic so I see I now need to purchase plug-ins/mods which is a shame as the license is expensive enough!

Vendor Response

by eDirectory on May 30, 2016

Hi Kris, thank you for reviewing eDirectory again. We really appreciate your honest feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Great Product

May 28, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Really happy that I found this product.

Especially the support is really great.

Vendor Response

by eDirectory on May 30, 2016

Hi Valetin, thank you for reviewing eDirectory. We really appreciate your honest feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Directory at Ease

May 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Well written directory source code, elegance, and easy to use. In addition, the great advantage is the mobile app integration. Get Started with project in no time.

However, it doesn't have template designs limit to stick with one design. Hope they will integrate that in future.

Vendor Response

by eDirectory on May 30, 2016

Hi Sathish, thank you for reviewing eDirectory. We really appreciate your honest feedback. We are finishing some awesome Design Templates and they will be released soon! Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

What features most inspired you to choose eDirectory.com?

May 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Of all the many directory solutions I've found online, I like eDirectory of their flexibility in regards to customization, the ability to have virtually any page or functionality associated with the directory customized and the long standing history that the developers have in the directory marketplace.

Vendor Response

by eDirectory on May 30, 2016

Hi Chuck, thank you for reviewing eDirectory. We really appreciate your honest feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Have only used the demo site so far but all looks very logical and pretty straightforward

May 26, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Only used demo site so far. Seems to have an abundance of good functionality. Very well thought out platform. Good interface for both admin and users and those who want to add or claim a profile. Search function seems effective. Particularly keen in my case for an effective search by location feature. Seems to work well so far. Graphic design good and very pleasing to look at.
Excited by the fully responsive site feature, mobile app and by robust SEO integrated throughout the site. So far no cons. Will know more as I start to implement my list on the platform. Very happy to feedback at any time. Great customer service too.

Vendor Response

by eDirectory on May 30, 2016

Hi Eric, thank you for reviewing eDirectory. We really appreciate your honest feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Great looking software

May 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have.not had the directory software long enough to review. I initially chose this product because of the search box ease of use. I also like the phone app feature.

Vendor Response

by eDirectory on May 30, 2016

Hi Edward, thank you for reviewing eDirectory. We really appreciate your honest feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Powerful

May 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: All good so far

Vendor Response

by eDirectory on May 23, 2016

Hey Dave, thanks for reviewing eDirectory. We really appreciate your honest feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Very easy to use software

May 16, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: i decide to buy edirectory software because is a very easy to use software that have grate features. I thnk that you can add another features like survey module.

Vendor Response

by eDirectory on May 23, 2016

Hi Israel, thank you for reviewing eDirectory. We really appreciate your honest feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Buying the new version

May 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Daniel was very helpful and patient

Vendor Response

by eDirectory on May 23, 2016

Hey Manny, thank you for reviewing eDirectory. We really appreciate your honest feedback. We are always improving our platform (desktop and mobile) and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Very happy to have found e Directory!

May 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Everything I was trying to create and more is already done! I wanted not to like it, telling myself I could do better, but when its right its right. Payment gateways, SEO, client login, and customization and more!

Great customer service from Daniel, and once I saw how I could customize eDirectory to suit my needs and taste, it was a no brainier.

Thank you eDirectory!

Vendor Response

by eDirectory on May 23, 2016

Hi Todd, thank you for reviewing eDirectory. We really appreciate your honest feedback. We are really happy to know eDirectory is the perfect fit for you! Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big big big thank you from the eDirectory.com team.

just starting to work with it

May 03, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: just starting to work with it, so far so good

Vendor Response

by eDirectory on May 03, 2016

Hi Gary, thank you for reviewing eDirectory. We really appreciate your honest feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Great Platform

May 02, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I highly recommend this platform, price vs features it really make sense.

Vendor Response

by eDirectory on May 03, 2016

Hi Cesar, thank you for reviewing eDirectory. We really appreciate your honest feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

I believe that the survey is given too quick to give honest feedback when not enough time is granted

May 02, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: At this present moment I am unable to provide any honest review of the product, however I can mentioned the service up to date leading to the sale has been excellent

Vendor Response

by eDirectory on May 03, 2016

Hi Neil, thanks for reviewing eDirectory. We really appreciate your feedback, even if you had no time to discover why people often rate us 5 stars. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Great experience in onboarding

Apr 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Just started as a customer, but excited and optimistic about the possibilities.

I'm impressed by the variety of features in this platform along with the structure and support.

Daniel was really helpful - called me up the day after I asked for a demo, answered my questions and demonstrated great service.

Looks like things are running smoothly so far. Looking forward to a great experience!

Vendor Response

by eDirectory on May 02, 2016

Hey Aaron, thanks for this honest review of eDirectory. We really appreciate your feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. For more features, check out all available Mod Items on http://www.edirectory.com/directory-mod-store/ and feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Great directory

Apr 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: This is the best directory I've found over all internet, specially the app for iOS and Android. Very fast and robust.

Vendor Response

by eDirectory on May 02, 2016

Hey Fernando, thank you for reviewing eDirectory. We really appreciate your honest feedback. We are always improving our platform (desktop and mobile) and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

All in One Solution for a Directory

Apr 29, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros

In the past I have dealt with other directory scripts, eDirectory is the most professional directory script which covers all the areas of client's expectations. I liked the mobile app building option and which was the single most compelling feature of eDirectory helped me to decide.

Cons
Wow! the prohibitively high price was the stumbling block for years! at a fraction of this cost we can get other php directory scripts if you can compromise on some of the features.

Final Word
If your directory project is a hobby project there are other good scripts available. But if ever you decide to make your project a serious one (and start making real money$$$!!) go for the eDirectory by arcasolutions

Vendor Response

by eDirectory on May 02, 2016

Hi Rejoy, thanks for this honest review of eDirectory. We really appreciate your feedback. Our team is always ready to help you achieve your online goals with eDirectory.com professionally and as a hobby. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Excellent offering with tons of features

Apr 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: First thanks to Darvin and team for being very patient in answering all our questions...

We have just purchased the license for the eDirectory taking benefit of the current tax season offer. So far the experience is good.. The only directory i could find in market with elastic search, sure this guys know what they are doing....

Vendor Response

by eDirectory on May 02, 2016

Hey Vijayanand, thank you for reviewing eDirectory. We really appreciate your honest feedback. We are continuously improving our software with the most recent technologies and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Brand new customer

Apr 28, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Impressed with the detail built into the product and flexibility it gives me for designing my website.

Vendor Response

by eDirectory on May 02, 2016

Hi Jon, thanks for this honest review of eDirectory. We really appreciate your feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. For more features, check out all available Mod Items on http://www.edirectory.com/directory-mod-store/ and feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Great thus far

Apr 27, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy and build/delivery

Vendor Response

by eDirectory on May 02, 2016

Hey Brian, thanks for this honest review of eDirectory. We really appreciate your feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Our software is built to be that easy, but if you need any extra help, feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

A very comprehensive directory service offering

Apr 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: We have just purchased the license for the eDirectory taking benefit of the current tax season offer. We were evaluating business directory solutions since last few months and eDirectory seems a best fit to address our current and near future requirements. The sleek design features with modern look and feel really inspired us and user experience was a key factor for us to be considered. The most interesting features that inspired us include the backend admin functionality offered for various stakeholders. The software still needs to be installed in our hosting platform however we are very confident that it would help us to achieve all the expected business objectives.

Vendor Response

by eDirectory on April 27, 2016

Hi Muhammad, thank you for reviewing eDirectory. We really appreciate your honest feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Simple yet elegant design.

Apr 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I like that everything is very self explanatory on the design of the website and app. It is also has a very "clean and neat look" it is very easy to use. I received help from Darvin who was very helpful. The only negative was the time delay however Darvin did his best to reply even at ridiculous hours.

Vendor Response

by eDirectory on April 27, 2016

Hi Adrian, thanks for this honest review of eDirectory. We really appreciate your feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

so for so good.

Apr 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I just signed up today. I have used another software that is said to be the best but I have not been impressed, and had issue after issue, and my site launch was delayed by 4 months.

From what I can see, this will not be the problem with eDirectory. Experience so far has been good.

Vendor Response

by eDirectory on April 19, 2016

Hey Robert, thanks for this honest review of eDirectory. We really appreciate your feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Starting out

Apr 11, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm not an extremely competent IT person.. I know enough to get around, and edirectory is perfect for me. Everything in the dashboard logically makes sense, and anything I'm not sure about, the support team have helped me with. We're on different timezones and they still bend over backwards for me. I'm looking forward to launching my site soon!

Vendor Response

by eDirectory on April 11, 2016

Hi Chris, thanks for reviewing eDirectory. We really appreciate your honest feedback. We are continuously improving our support materials and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

So far everything seems pretty intuitative and simple.

Apr 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The front end looks clean and simple, the back end is well organised and easy to navigate.

Vendor Response

by eDirectory on April 11, 2016

Hi Damian, thanks for your honest review of eDirectory.com. We really appreciate your feedback. Our software is designed to be the easiest way to launch an online directory but our team is always ready to help you achieve your online goals. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

One of the best directory solutions available

Apr 05, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I've known eDirectory since about ten years now. Even though I was reluctant to buy at first, the many options the solutions offer and the ease of administration is unmatched by other available internet directories available in my opinion. The mobile app integration is what persuaded me to give this solid solution a try.

Vendor Response

by eDirectory on April 05, 2016

Hi Said, thank you for reviewing eDirectory. We really appreciate your honest feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Software and custom development

Apr 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great software directory solution and custom software development.
The software delivers a turn key solution for online directory with different models to choose from with mobile app solution allowing the ability to custom design your solution to your growing needs.

It's the best solution for online directory and custom development

Vendor Response

by eDirectory on April 04, 2016

Hi Gary, thanks a lot for reviewing eDirectory software. We really appreciate your feedback. You know you can count on us for Custom and Mobile. Keep improving your directory. Feel free to visit http://www.edirectory.com/directory-mod-store/ or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Many questions answered

Apr 02, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm new to this directory website business so I had many questions about how to get it started. The representative helped me with any questions that I had about their products and even made time for a phone call and demo of the product online. Now I feel confident that this product will help me grow my business.

Vendor Response

by eDirectory on April 04, 2016

Hey Akash, thank you for reviewing eDirectory. We really appreciate your honest feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. To learn more about our software feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

eDirectory is the best

Apr 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have compared many directory sites and software ... including Brilliant Directories. I find eDirectory more thorough, more up to date (software wise), and more robust. I am especially pleased with being able to accept advertising within each geo-market. This was critical to revenue generation. Also my users can upload up to 20 photos in their showcase. That was also a selling feature. The feature list was quite helpful and organized. It appeared that your dev team had worked hard to include meaningful features, as if you knew what I needed.

Vendor Response

by eDirectory on April 04, 2016

Hey Robert, thanks for reviewing eDirectory. We really appreciate your feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Good Set of Features

Mar 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros: Good directory solution with features like listings, events, deals and articles makes it applicable to many industries. Also quite some good revenue models possible.

Cons: Events module doesn't have booking feature. Deals doesn't have a purchase feature. Custom development can be done to achieve these.

Vendor Response

by eDirectory on March 29, 2016

Hey Shree, thank you for reviewing eDirectory. We really appreciate your honest feedback. Our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Review of eDirectory

Mar 22, 2016
3/5
Overall
2 / 5
Ease of Use
4 / 5
Customer Support

Comments: The company has changed many site functions since December 2015. They have not, however, changed the video tutorials, so the startup for this software is problematic with many features removed, and some changed in unacceptable ways. Customer Support is trying to be on top of accommodating me, but it has been difficult getting things set up when I should be nearly done with it by now.

Vendor Response

by eDirectory on April 11, 2016

Hi Kurt, thanks for reviewing eDirectory. We really appreciate your feedback. We´ll keep improving and updating our support materials but our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit www.support.edirectory.com or e-mail us anytime at support@eDirectory.com. A big thank you from the eDirectory.com team.

Easy to Start

Mar 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I was looking a software or template to start an online directory and after a thorough search on web, finally settled on edirectory. Most important part for me was that it only provides an easy to use website I also get mobile apps from the very beginning which is must in today's world.

Vendor Response

by eDirectory on March 17, 2016

Hi Zofi, thanks for your honest feedback :) If you need any help along the way please feel free to visit www.support.edirectory.com or send an e-mail to support@eDirectory.com. We are always happy to help! Thank you - the eDirectory.com team

An excellent directory product - EXTREMELY IMPRESSED. You get what you pay for.

Apr 10, 2014
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I wanted to create a regional resource web site for the town I live in, and after searching many different programs, I chose eDirectory. I have been extremely impressed by the eDirectory product and its capabilities. In fact I will go so far as to say that they didn't even hit the tip of the iceberg when selling me on it. I only learned of some of the most detailed and valuable aspects of this system after purchasing and using it. I am very impressed by the SEO capabilities that are built in to every aspect of their application. The interface for people to claim/add their listings and events is very good. One thing I really don't like is the limiting tool for people to upload images; people have issues so I'll have to get that custom change done. Other than that though, people have found it easy to use so far. The blog tool is fairly basic and doesn't look as nice as, say Wordpress. But it's simple to use and has all the right function a blog should have. My site admin interface is easy to use, and I didn't have any training. (Note: you should be web savvy though; a beginner will not find it easy.) You can customize your own emails to/from customers for notifications etc. which are easy use and maintain. There were a few custom changes I had made right away. I didn't like the default way that information showed up. Custom changes are done at a rate of $200 for 3 hours. Not too bad, and I thought they did a very nice job. If it wasn't right, they would fix it for you. I also had them add three custom size Google AdSense blocks for me and that went very well. Their support team is in Brazil, but they are very good. Occasionally hard to get a hold of, but mostly responsive and do a great job. A couple of cons, their email marketing interface seems to need help. I am going to use Constant Contact instead. Theirs seems to be lacking with not much customization flexibility. It appears they don't understand email marketing very well. I had several problems with their hosting and the site being down, but they said it was fixed. (I moved my hosting anyway.) I now own the software and have it hosted elsewhere. All in all, I haven't found any other product out there that comes close to eDirectory. It is a truly amazing product and worth every penny. If you want to have a look, my site is www.redwing.info. It started ranking well for good keywords within three months, and it continues to improve.

Excellent Directory

Jul 02, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: During the last year we have looked at, purchased or spent time working with at least a half dozen software directories. We have hired programmers in the U.S., India, Hong Kong and the Eastern Block in the hope they could make these directories work. It has been incredibly costly and time consumming. The frustration meter was perpetually in the red zone.

eDirectory appeared to have most of what we wanted so we took one more shot. It was a great move. In simple terms, the program works! It does a ton of things and has incredible features.

As importantly, the company is staffed by professionals. There is communication and follow up by everyone.

We have requested multiple software revisions. The eDirectory programmers have been on time and on budget. They clearly care about their product which means they care about our product.

Cons: We don't have any.

Overall: Look at the demo. If it's got what you want, buy it.

EDirectory Software is the Best!!

Jun 30, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Security Settings
Support Staff are attentive and knowledgeable
Easy to use interface
In-house customization that is available
customizable white label IPhone app

Cons: cant think of any!

Overall: I highly recommend E Directory to anyone, it has been a great experience so far and i am confident it can only get better

My experience with eDirectory.com

Jun 29, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Excellent implementation. Responsive team. Great Communications!

Cons: None at this time

Overall: Highly Recommend

My experience with eDirectory software

Feb 18, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I have searched a lot before deciding to choose eDirectory for cypruslikethis.com. I has proved that my choice has been spot on. This software is really more than just a directory. Implementation has been long since I have done a lot of customizations to the software, but even with this the team that has been assigned to me managed to do everything I have asked from them. People with highly technical skills indeed. Something very important: after the completion of the customizations I have had all the support I needed for fixing any bugs or making any necessary adjustments to the software.

Cons: eDirectory is a serious piece of software, packed with lots of features. It should satisfy the needs of many as is. However, if you require to customize the software, you should be very clear on what you like to change/adjust and test the results yourself as well.

Overall: If you are seriously thinking about making some money through a directory site, then you should seriously consider using eDirectory.

eDirectory Review

Feb 17, 2010
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: This is really a comprehensive system with many optional modules. A major benefit in my opinion is the extraordinary internal linking throughout the directory, which from an SEO standpoint is wonderful. And the internal links are automatic. Also the ability to easily add as many categories, and levels of sub-categories helps in displaying the items in your directory, plus gives many more pages to be indexed by the search engines. Cost wise this is the system to get - there is value in this product.

Cons: I have had several customization jobs completed over the years and most have been very satisfactory and some even excellent but you do get different teams working on these over the years and some are not as good as others. However all work has been done satisfactorily.

Overall: I have a very successful site built using eDirectory from day one, beginning back in June 2007. I am happy with the system and would recommend it rather than building a system from scratch which is very costly and takes a lot of time. Nor would I penny pinch with a cheaper system that would not be as reliable and not have the features you will want.

System with potential - Employees with any soul for client satisfaction

Feb 17, 2010
1/5
Overall
3 / 5
Ease of Use
1 / 5
Customer Support

Pros: A system with potential, however the CMS is so limited that a lot needs to be hardcoded

Cons: The team of Arcasolutions can only email in terms of hours work with every problem. After the purchase they dont care less if you are happy or not. I even bought a year of support... but the only support I got was paying extra.
Bad communication and no support mentality, every question is returned with vague answers. You just feel they dont look into the matter - just want to send invoices (uploading some countries and regions into the system - $ 65 dollars etc)
What a shame, if they would have another attitude and listen to their clients they would become ambassadors - now they become like me bloggers to warn other people not to buy their system.

Overall: Take your money elsewhere.

Vendor Response

by eDirectory on July 15, 2014

We appreciate the feedback and are highly disappointed that some of our service was less than satisfactory. We have recently undergone company-wide changes and updates to improve all aspects of our business, from the product itself to our customer support. Please visit us at www.edirectory.com and see the difference for yourselves. We stand by our product and our company and are here to prove that. Please contact me to address your issue and any other concerns you may have by emailing me at tom.kish@edirectory.com. Thank you.

eDirectory. The solution for serious directory owners.

Feb 07, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: After attempting to set up my directory using 2 other directory scripts, I was pleasantly surprised at the ease of use that the eDirectory software offers. The back end control panel is extremely logical and barely needs any explanation. I have hardly had to look at the manual whatsoever. Despite its ease of use it is extremely powerful and has many great features built in. Integrating Google Adsense, Maps and Analytics is as simple as pasting the code that is given by Google.

The software has never missed a beat. On the rare occasion I've had problems, the support team have set me straight very promptly.

I give this software and the team at eDirectory my highest recommendation. Every aspect of the company is first class.

Like most things in life, you get what you pay for.

eDirectory is certainly worth every cent.

Cons: In my humble opinion I feel there is only one main negative with the eDirectory software. The stock templates are quite nice however, I would highly recommend having the company tweak them for you. This can all be done in house for a reasonable fee and will set your directory apart from other users.

Overall: My directory is only 3 months old, however Google has already indexed nearly 300 pages and has given me a number of number one rankings for my listings. This is without doing any other SEO on the site whatsoever. At the end of the day, your rankings in the search engines are paramount to your success. This is a testament to the calibre and class of this software.

I have used many software applications over the past 6 or 7 years and can honestly say that there would only be a couple of other software solutions out there that have impressed me as much eDirectory and the team behind the it.

My opinion: Don't make the same mistake as me. Start with the best first. You WILL NOT be disappointed.

eDirectory 7.x review

Sep 09, 2009
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: eDirectory includes a collection of features and monetizing options unmatched for the price. Uploading information is pretty straight forward as is customizing the various elements. The structure and ability to change the UI might seem limiting but I think it helps keep one focused on more important matters like content and sales. One surprise was the flexibility of the support staff to make minor changes to certain UI elements. A couple other things that I can now not live without: their SEO features and ability to create custom pages. These were not high on my research list but should have been. Within a few weeks my content is showing up pretty high in search engine listings.

Cons: I've struggled with two issues so far, both of which I knew about going in. One is the lack of documentation. Perhaps because I was an early user on the new 7x platform there was nothing that explained how to maximize the platform, much less how certain features are supposed to work. I've spent an inordinate amount of time in trial and error testing and have had to call support many times for guidance. Not just about how to use a feature, but to better understand the implications of setting a feature a certain way. The second issue is backend reporting, i.e. network-wide click-through stats, number of website link clicks, clicks on 'view phone', etc. I can do a bit of analysis if I export the data from certain mods but that's clumsy and certain data is not included. There is an excellent search reporting tool (the reason why I waited for 7x) but these other stats would help me monetize the site more effectively. Nevertheless, I suspect these are easily fixable in time.

Overall: Assuming you can live with the feature set and UI, I have not seen a more cost-effective and easy to use product in this category. It is worth massaging your existing (or planned) online business model to use the platform given its performance and price.

eDirectory Feedback - Rockwell Group

Aug 26, 2009
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Pros: great feature set. well thought out. incredibly easy to use. short time to market. tech team available with knowledge of product so minimal startup costs. clear consideration for seo was given to creation of directory. low cost. purchase code option allows for invisibility and sale of company in the future. improvements made to one directory can be "ported" over to new directories.

Cons: extremely limited communications at startup. a walk-through by a learned employee would have been invaluable. A user guide even would have been nice. capabilities of team unknown and therefore limit requests. severe difference in customer service between continents. coordination with graphics, css, and dev team still undetermined. development work very slow and timelines missed by large amounts. tech changes often cause issues to primary system which have to be rewritten (css written over, etc.). data input should have duplicate checking and also be more "bulletproof". rollbacks generally delete active accounts. signup process difficult and lengthy.

Overall: Top notch directory at remarkably low cost. Unmatched value for startups on a budget. Highly recommended. Great functionality. Great people. Great value. In a matter of months we've created a directory that far exceeds any of the competitors that have been in the marketplace for years. I would not want to compete against this directory.