--- title: "eDirectory Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eDirectory Software - reviews, pricing plans, popular comparisons to other Directory products and more." source_url: "https://www.capterra.com/p/149786/eDirectory/" page_type: "product" language: "en" --- # eDirectory Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eDirectory ## What is eDirectory? eDirectory empowers its users to publish a variety of directory-based websites that help maximize advertising revenue. With elaborate search functionality, advanced SEO reporting, and mobile access--as well as a fully customized platform--eDirectory is the performance leader in its market. eDirectory also allows your advertisers to track and adjust their marketing efforts in an age where ROI in advertising has never been so critical. Build your app with just a few clicks! ## What is eDirectory used for? [Directory](https://www.capterra.com/directory-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Top alternative Featured Overall rating Based on 82 user reviews Reviews sentiment Positive 85% Neutral 4% Negative 11% Starting price $99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eDirectory?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.eDirectory.com&name=eDirectory) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eDirectory 4.2 (82) VS. [4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (82) Ease Of Use 4.7 (5,303) Value For Money 3.4 (30) Value For Money 4.5 (5,062) Customer Service 4.2 (82) Customer Service 4.6 (5,076) ## eDirectory alternatives [4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) Starting price $1450.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (3,645)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [GeoDirectory](https://www.capterra.com/p/200171/GeoDirectory/) [4.9 (11)](https://www.capterra.com/p/200171/GeoDirectory/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/200171/GeoDirectory/) Highest Rated [Bright Directories](https://www.capterra.com/p/235824/Bright-Directories/) [5.0 (4)](https://www.capterra.com/p/235824/Bright-Directories/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/235824/Bright-Directories/) [View all alternatives](https://www.capterra.com/p/149786/eDirectory/alternatives/) ## FAQs about eDirectory Overview ### What problems does eDirectory solve? eDirectory solves the heavy lift of launching and monetizing niche directory or membership sites without custom coding. It centralizes listings, events, deals, member self-service updates, SEO, payments, and mobile apps, reducing admin workload and time-to-launch. Publishers, local media teams, associations, and directory operators benefit most. Answer based on 46 reviews Overview ### Which roles and teams benefit most from eDirectory? eDirectory is most used by business owners, founders, and C-suite leaders who need to launch and monetize online directory platforms efficiently. Marketing and business development teams use it to attract listings, manage promotions, and grow visibility, while technical administrators and developers support site configuration, integrations, and ongoing platform maintenance. Answer based on 66 reviews Overview ### What company size and specific industries is eDirectory built for? eDirectory is designed for businesses across all industries, making it suitable for organizations of any size that need membership management, lead generation, SEO reporting, payment processing, and mobile app creation. The vendor description does not name a specific company size, but it is positioned for broad business use. Features and Usability ### What are the key features of eDirectory? eDirectory includes core directory tools like directory listing management, member directories, search/filter, and SEO management. Differentiating features include a mobile app, customizable forms and profile templates, event management, and advertising management. Reviewers also often mention its layout customization, member portal, and payment processing for membership sites. Answer based on 32 reviews Pricing ### How much does it cost and what fees or limitations are included? eDirectory starts at $99/month for the Professional plan, or $74.25/month billed annually, with a free trial available. Higher tiers include Enterprise Cloud Service at 199/month and the Enterprise Source License at 1499 one time. Reviewers often call it cost-effective, but some report paying extra for customizations and certain missing features. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does eDirectory integrate with? eDirectory integrates with 9 third-party tools across payments, marketing, and analytics, including PayPal, Stripe, 2Checkout, Worldpay for Enterprise, authorize.net, Campaign Monitor by Marigold, Google Analytics 360, Google Maps, and Google Search Console. Answer based on 4 reviews Getting Started and Support ### How easy is it to onboard and train a team on eDirectory? eDirectory is fairly quick to onboard for web-savvy teams, with a logical admin dashboard that many users learn without much formal training. Live online sessions, webinars, and documentation are available. Nontechnical beginners and admins handling customizations, CSS, or setup issues may need more time and support. Answer based on 12 reviews Getting Started and Support ### What customer support options does eDirectory offer, and how do users rate the experience? eDirectory offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. User experience with support is mixed: many describe fast, friendly, and patient help, while others report delayed replies, limited solutions, slow bug fixes, and frustration when issues require repeated follow-up or paid customization. Answer based on 31 reviews Directory ### Is eDirectory a good choice for building an online directory? eDirectory works well for building online directories with strong core features, flexible setup options, and built-in SEO support. Marketing teams, publishers, and niche site owners often like the admin tools, mobile app options, and customization potential, though some find the interface less intuitive and custom changes too costly. Answer based on 32 reviews ## Features AI summary Based on 532 Directory reviews Capterra reviewers point to these as the top features buyers look for in directory software: - **Customer Portal** (**42%** of reviewers rated this feature as critical) - **Directory Listing Management** (**51%**) - **Payment Processing** (**39%**) eDirectory supports all three of the features reviewers rank highest: **Customer Portal**, **Directory Listing Management**, and **Payment Processing**. Together, these capabilities help businesses manage listings efficiently, give users a central place to access directory information, and handle transactions directly through the platform, allowing teams to run and monetize their directory with less manual work. Customer Portal 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A website or login for customers to access information Directory Listing Management 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, update or delete entries in a directory SEO Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Optimize and manage the search engine optimization efforts for a website or digital content Payment Processing 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Access Controls/Permissions Define levels of authorization for access to specific files or systems Advertising Management Manage advertising space and its sales within your network or publication eDirectory 23 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Advertising Management: Manage advertising space and its sales within your network or publication - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Customer Portal: A website or login for customers to access information - Customizable Forms: Customize contracts and forms to collect specific information - Directory Listing Management: Create, update or delete entries in a directory - Dues Management: Track and collect membership dues - Event Management: Schedule and manage the logistics of activities and other gatherings - Layout & Design: Configure publication's layout before publishing - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile App: Access the system via a mobile application - Payment Processing: Accept, record, and reconcile financial transactions - Profile Change Approvals: Member changes to profiles require administrator approval per regulatory requirements - Profile Templates: Directory owners to customize the sections and order found on each profile and to standardize across the organization for uniformity - Profile Visibility Controls: Determine which profiles are public, internal, or even client-facing - Reviews Management: Track and monitor reviews of products or services - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 3.7 (30) 3.7 Based on 30 reviews ## Pricing Value for money 3.4 (30) Free Trial [View pricing plan details](https://www.capterra.com/p/149786/eDirectory/pricing/) Professional $99.00 Flat Rate,Per Month It includes: - Blog - Chat/Email Support - Complete Set of Built-in Features - CSS Editor - Deals and Offers - Friendly URL Editor - Hosting - Responsive Layouts - Structured Data Markup - Unlimited Listings Enterprise Cloud Service $199.00 Flat Rate,Per Month It includes: - Chat - Complete Set of Built-in Features - Email Support - Open API - Phone - SSL Certified - Unbranded/White Labels Android and Ios App Builder - Unlimited Listings Enterprise Source License $1,499 Flat Rate,One Time It includes: - Clean SEO Optimized HTML - Edirectory Hosting - Elasticsearch Engine - Full PHP Source Code Access - Moderation Tools - Open API - Unbranded/White Labels Android and Ios App Builder - Unlimited Listings Value for money 3.4 (30) 3.4 Based on 30 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Google Search Console](https://www.capterra.com/p/210297/Google-Search-Console/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (82) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (82) 4.2 Based on 82 reviews ## User reviews Overall rating 4.2 Based on 82 reviews Filter by rating 5(44) 4(26) 3(3) 2(2) 1(7) Mentioned topic Sorted by most recent BW Barry W. Marketing Consultant Marketing and Advertising ### "Avoid if you dont want a money pit" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 5, 2023 Very poor. Mislead before i purchased and left with an outdated bit of software Pros Parts of the software cant be found anywhere else Cons Old deprecated code. Developers did not want to touch it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mei L. Marketing Internet ### "Feature Packed but High Price" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 16, 2023 I have mixed feelings about this app. Pros eDirectory simplifies the process of building a comprehensive directory platform by providing all the necessary features and functionalities. It's a feature-rich platform that enables users to create membership websites for various niches, including directories and classifieds without requiring any coding knowledge. Cons Compared to other online directory solutions, eDirectory is relatively expensive. Additionally, the platform's user interface customization capabilities are limited and not very impressive. Switched from [Directorist](https://www.capterra.com/p/253315/Directorist/) Trying out a directory solution outside of WordPress Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tito M. CEO & Founder Internet ### "Um dos melhores sistemas de Diretório de Multiplos Propósitos" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 13, 2022 Pros Usei o eDirectory por uns quase 3 anos como diretório de tatuadores e realmente trata-se de um projeto excelente, de uma empresa bem consolidada. O edirectory tem muitas funcionalidades e utilidades no software e nos recursos adicionais, como seus aplicativos para iOS e Android. Estou pensando seriamente e voltar a utilizar. Cons O que menos me agradou na época em que usei era as dificuldades para fazer implementações e customizações visuais, o que parece que já foi resolvido nas novas versões. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [Dokan Multivendor](https://www.capterra.com/p/168004/Dokan-Multivendor-Marketplace/) [WordPress](https://www.capterra.com/p/131687/WordPress/) Pelas dificuldades na customização visual. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jay L. Founder Marketing and Advertising ### "Buggy Product, Unresponsive Support" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 22, 2022 Run as far as possible if you need any assistance for the product, aka you cannot fix their bugs for them. Pros 1\. Built-in mobile apps builder. 2. Seemingly complete suite of features.\* 3. Powerful search engine. \*Most features look useful until you realise they are half-baked. Cons 1\. Incredibly unresponsive support that takes a day to WEEKS to reply, if they even bother to. Even when they do reply, the problem often requires dozens of correspondence before we get anywhere. Yes, that means weeks to months of communication without solving anything. 2. Insane amount of bugs and they take forever to fix. 3. Updates happen once every forever. 4. Insanely expensive for extremely poor experience. 5. Require root access and taxes server resources. Reasons for choosing eDirectory Mobile app builder Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 12, 2022 Hello Jay. I'm sorry to hear about the difficulty with the project and the communication that wasn't in the expected timely fashion. I want to let you know that most of the issues you faced are already resolved and the fix for the others will be released shortly. We stand behind our development and support services and we are very sorry you got the wrong impression about us. Feel free to reach out directly if you have any further questions or comments. Thanks for your comprehension and for staying with us. Emerson Travaglini - Marketing Manager (emerson.travaglini@eDirectory.com) SB Stacey B. Vendor Reations Restaurants ### "Do not waste your money! " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 23, 2021 I would not waste time or money with this shady company! Very disgusted with the outcome and waste of time and resources. Pros There is nothing that I like about this product Cons The customer support is lacking-almost non existent. They did not provide any fixes and when we had to reach out to the salesman, \[SENSITIVE CONTENT HIDDEN\], to get any follow up. The program is broke in several ways and if you can't fix it you have wasted your money. The simplest things like the search feature doesn't even work! When we finally had enough and requested a refund they denied it and also admitted in an email that the reason they have lacking support is due to COVID, but sorry tough luck! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 25, 2021 Hi Stacey, I'm sorry to hear about the difficulty with your project. As the team discussed with you, the search and nearby results features works based on the user's location, not from listing a to listing b. This is a very specific behavior that can be customized directly on the source code. We stand for our services and product and we are happy to install a fresh version in your servers so you can get the most of the software and have your team customize it. Don't hesitate to reach out to me at emerson.travaglini@edirectory.com. Thank you! MF Matt F. Director of Business Development Consumer Services ### "Terrible Support and misleading sales person \[SENSITIVE CONTENT HIDDEN\]" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 26, 2021 At first during the sales presentation by \[SENSITIVE CONTENT HIDDEN\] it was exciting, however we quickly learned that once the received payment the support was terrible. They just wouldn't resolve basic issues that we were sold such as the search function not working like we needed it to and setting up payments is still a struggle. We decided since we are 3 months in without a working product we are cancelling service, and of course now they are stalling and saying "I had to send the request to Upper Management" and that was a week ago. Funny thing is, "upper management" was included on the cancel emails with their \[SENSITIVE CONTENT HIDDEN\] Pros What we were sold would have been nice if it actually worked and we received any timely support which we did not. Cons Support. We would wait weeks to get a response from their support team. Setting up taking payments were problematic and the Search Function was not and still doesn't work 3 months into this after paying for the product in full. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Michael L. Owner Marketing and Advertising ### "Worst company I have ever dealt with " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 13, 2021 If I could give them zero starts I would and next steps for me is to file with better business bureau and I am filing a complaint against the company for fraud. I will do whatever I can to fight this ridiculous company and I will use all my social media influencers to also let the world know the scam they run. If they had any business acumen and any type of integrity they would have zero problem issuing a refund for a product that doesn’t work. However, when you scam people the only thing you can do is hold their money because you know they won’t come back. Pros What I like about this software is they have a very flashy and fake website that leads you to believe you can obtain an affordable directory solution. Cons The company is a complete scam and they don’t offer refunds unless you cancel within 48 hours. This is impossible to determine if their product works or not and they scam you by thinking to can use it for multiple purposes. When you try to get a refund they push you to several different “phony” employees and pretend they care, but give you a million reasons they can’t offer a refund. They don’t stand behind anything instead they offer you solutions to pay even more money to allow them to help you use their worthless software. Reasons for choosing eDirectory Because my lead designer thought it was good, but he quickly realized once we tried it on our server it is GARBAGE. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Jay N. Executive Director Non-Profit Organization Management ### "Features we need, Exceptional Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2020 I have had an excellent experience so far. \[SENSITIVE CONTENT HIDDEN\] and the Tech Support team have been really great. Using the tool itself is an overall a very good experience. Pros eDirectory had all the key things I was looking for. Core feature set we need. Ease of use. The page and listing template editors are especially nice. The customer service has been exceptional. They attended to every need promptly and friendly. There were a few things that we needed urgently and they are able to do that with customizations at a reasonable cost. Cons Still has some development needed on the back end user features. Needs some more editable pages and widgets in their customization tools. Still was way ahead of the competitors we reviewed. Reasons for choosing eDirectory Had the features we need Ease of use - no back end coding needed Great customer service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Chad S. Owner Internet ### "Great Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2020 Great experience Pros The ease of use of this software is as easy as drag and drop. Cons I’ve only been using the platform for a few days but, I haven’t found any cons yet. Reasons for choosing eDirectory App ability Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA James A. Web Developer Machinery ### "Scheme to force you to buy software license. Don't Waste your time." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 August 12, 2020 Giant waste of time. I would say look elsewhere. Unfortunately there aren't many options for this type of product so good luck. Pros What worked was fine. The UI is clearly outdated and some of the admin tools appear to be from the 1990s, but aside from the obvious aging, most of it still works. Cons There are many bugs and breaks in the platform. Charts in the client portal are broken and clearly aren't used by anyone. On the surface everything seems okay, but once you start digging in you find completely missing sections, images not showing up, inconsistent fonts, etc. And good luck trying to style things yourself. The CSS Editor literally looks like it's from maybe 1998. They don't include template classes for the pages so you can't fix the mistakes that are built into the platform yourself even if you are a developer. This is likely intentional. Once you get invested like I did you really don't to abandon all the work you did so they hope you buy the broken product and scram at this point. Customer service is fast, but the developers aren't very savvy. On one bug I was asked a bunch of irrelevant questions and then they asked me what version of MacOS I'm using, which obviously had nothing to do with the bug. They were likely trying to find a reason to ignore the bug report. I opened up my Windows machine and bamn the bug was right there. So the operating system had nothing to do with it or not. It's hard to tell whether they're just not good, or they're unethical. One of the two. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 24, 2020 Hello James, I'm sorry to hear about the difficulty with the project and I want to let you know that most of the issues you faced are already resolved and the fix for the others will be released shortly. We stand behind our services and we are very sorry you got the wrong impression about us. Additionally, I would like to invite you to a free trial of our improved software. Please contact me directly at emerson.travaglini@eDirectory.com. Thank you! Emerson Travaglini - Marketing Manager [View all Reviews](https://www.capterra.com/p/149786/eDirectory/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Daxko Operations vs eDirectory](https://www.capterra.com/compare/149786-268006/eDirectory-vs-Daxko-Operations)