Who Uses This Software?

The solutions is for large medium and small-sized companies of all industries.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • OMQ
  • www.omq.de
  • Founded 2009
  • Germany

About OMQ Assist

Easy-to-use AI-based software solution that integrates with your existing support systems (such as ticketing systems, contact forms) and makes them more intelligent.


OMQ Assist Features

  • Alerts / Escalation
  • Appointment Management
  • Call Center Management
  • Email Management
  • Knowledge Base
  • Live Chat
  • Performance Metrics
  • Queue Management
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Virtual Assistant
  • Workflow Management
  • Code-free Development
  • Contextual Guidance
  • For Developers
  • Intent Recognition
  • Multi-Language
  • Omni-Channel
  • On-Screen Chats
  • Pre-configured Bot
  • Reusable Components
  • Sentiment Analysis
  • Speech Recognition
  • Speech Synthesis
  • Virtual Assistant

OMQ Assist Reviews


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