# Appian Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Appian Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more. Source: https://www.capterra.com/p/149795/Appian --- # Appian Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Appian ## What is Appian? Appian provides a leading low-code software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appians platform help companies drive digital transformation and competitive differentiation. For more information, visit www.appian.com ## What is Appian used for? [Business Process Management](https://www.capterra.com/business-process-management-software/)[App Building](https://www.capterra.com/app-building-software/)[Application Development](https://www.capterra.com/application-development-software/) Top alternative Featured Overall rating Based on 75 user reviews Reviews sentiment Positive 88% Neutral 9% Negative 3% Starting price $75 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Appian?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://appian.com/&name=Appian) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Appian 4.2 (75) VS. [4.5 (2,251)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting Price $75 Per Feature, Per Month Starting Price $9 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (74) Ease Of Use 4.4 (3,009) Value For Money 4.2 (71) Value For Money 4.4 (2,322) Customer Service 4.2 (70) Customer Service 4.3 (1,983) ## Appian alternatives [4.5 (13,557)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (80)](https://www.capterra.com/p/181735/BIC-Platform/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,048)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130182/Zapier/) [Visio](https://www.capterra.com/p/201133/Visio/) [4.5 (3,280)](https://www.capterra.com/p/201133/Visio/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201133/Visio/) [View all alternatives](https://www.capterra.com/p/149795/Appian/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Business Process Automation 4.7 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Business Process Control 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Define and maintain business rules that determine workflow capabilities and criteria Process Modeling & Designing 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Visually identify, define, and map all details and relationships surrounding business process models and elements Document Storage 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Drag & Drop 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Task Management 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Appian 25 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Define and maintain business rules that determine workflow capabilities and criteria Track and manage schedules and meetings via an integrated calendar Create code from scratch Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Development of custom software, web apps, mobile apps, etc. Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Store, manage and track all forms in a centralized location Access software remotely via mobile devices Development of applications for mobile devices Ability of websites, web applications, or mobile applications to function without an active internet connection Document any changes or proposed changes made to business processes or workflows Visually identify, define, and map all details and relationships surrounding business process models and elements Receive data and information in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Development of software programs Create, manage and track all task activities and progression Get Advice We can help you find the software with the features you need. Features 4.0 (74) 4.0 Based on 74 reviews ## Pricing Value for money 4.2 (71) Free Trial [View pricing plan details](https://www.capterra.com/p/149795/Appian/pricing/) Basic $75.00 Per Feature,Per Month Value for money 4.2 (71) 4.2 Based on 71 reviews ## Integrations [ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (70) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (70) 4.2 Based on 70 reviews ## User reviews Overall rating 4.2 Based on 75 reviews Filter by rating 5(29) 4(37) 3(7) 2(0) 1(2) Mentioned topic Sorted by most recent KN Kondaiah N. IT Solution Architect Retail ### "IT Solutions Architect " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 December 7, 2025 Over experience is good and easy, Appian tec team helped our team to build web services to get live data from Appian to our host system. Pros Easy for trucks route planning, modeling for retail whoole Route Planning, Modeling & Design sale Distribution , and easy to het real Time Data theough apis. Cons Application is not having ability for cuatomers to Custumize dashboard reports available for tracking truck status. Switched from [PeopleNet](https://www.capterra.com/p/216555/PeopleNet/) One of the best and widely used tool For route management and wide available featires. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Sudharshan K. Ceo Computer Software ### "Appiam alow code no code great tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 24, 2023 Excellent, but requires more tools to model data flows. Pros Excellent administration dashboards.user setup was very easy. Cons Single instance setup is tpugh takes 40 minutes to update a patch in windows. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Danielle B. Recruitment Advisor Hospitality ### "Appian Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 15, 2023 Pros I use Appian most days for my job - easy to use and navigate. Cons I dont have any negative feedback specific to Appian. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LV Laura V. IT Entertainment ### "Appian WF" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 28, 2022 Pros Easy to use and customize with personalizations and to use Cons Only a tool for WF not for more complex applications Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Khemraj S. Sr Consultant Computer Software ### "Best lowcode app development platform in the market!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2022 Banking sector projects, healthcare projects Pros It’s easy to setup integrations with 3rd party systems, prebuilt standard layouts and UI components & powerful process model capabilities are excellent. Cons UI customisation should be improved, as we can use only standard components with standard functionality. Reasons for choosing Appian It’s powerful process model capabilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Analyst Financial Services ### "Tasks meets process " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 10, 2022 Appian is used for approval of various users and services and has a set up where role based/level based approvals are handled. Pros Appian has functionality for users, where various functions can be created as per the process. Cons Appian sometimes is slow because of large user base and data activity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VM Varnika M. Senior Associate Management Consulting ### "Best software ever to build and design business workflows" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2022 It releases new features and functionality in every quarter of the year to keep up with the cutting edge technology. Pros Low code platform so minimum coding is needed and turn around time to build and design workflows, user interfaces, reports, and dashboards is low. Cons Appian is inefficient to handle enormous amount of data. Switched from [Decisions](https://www.capterra.com/p/181485/Decisions/) [NVIDIA GPU Cloud (NGC)](https://www.capterra.com/p/171055/DIGITS/) There were some functionalities that we were unable to build in these platforms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PG Piyush G. Solutions Design Transportation/Trucking/Railroad ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 19, 2021 Pros Very easy to learn and use on a daily basis Cons It could have more features to create maps which are more presentable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Intelligent Automation Developer Financial Services ### "Hugely Effective BPM Tool with Ever-growing features! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 29, 2021 I have been working as a developer on Appian for almost 2 years. This tools has been there in my organization for around 5 years now. We have replaced so many tools in BPM but this has always remained intact solely because of it's user-friendly approach, easy to learn and build and it's huge market dominance. I picked up the tool and got going with it in a week's time. It's so easy to learn it. Also, the kind of capabilities and features it provides and the overall UI has kept customer satisfaction levels in my organization at an all time high! Pros This is the best BPM tool I have ever worked on. We are using it in our organization for 5+ years now. Features I like the most are : -Easy to learn and use. -Deployment suite is super nice and easy. -UI is very user-friendly and even a beginner will not have much difficulty in understanding and hovering around the tool a little bit. It's that easy! I was able to learn it in a week's time. -They are now also adding RPA features in the tool which makes us remain on the same tool skill set yet move around other BPM related industry capabilities like RPA and AI. Cons It might be a little costly for small and medium enterprises. I can't think of anything else. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Solutions Architect Financial Services ### "Great for rapid application development" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 30, 2021 I was able to quickly standup useful business applications with Appian that has helped my department become more productive in day to day tasks. Pros Appian's rapid application development capabilities allow you to quickly standup a production ready application with a user interface and business workflows. Cons Some of the things involved in application development are not standards based. It feels like I have to learn a new programming language, although it is quite simple to learn. Switched from [Bizagi](https://www.capterra.com/p/127621/BPM-Suite/) Bizagi is way more expensive and cumbersome to use. Alternatives considered [Bizagi](https://www.capterra.com/p/127621/BPM-Suite/) [Pega Platform](https://www.capterra.com/p/151476/Pega-7-Platform/) Reasons for choosing Appian Best platform overall. Provided a POC environment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149795/Appian/reviews/) Popular comparisons [Zapier vs Appian](https://www.capterra.com/compare/130182-149795/Zapier-vs-Appian)[Visio vs Appian](https://www.capterra.com/compare/149795-201133/Appian-vs-Visio) [Lucidchart vs Appian](https://www.capterra.com/compare/146136-149795/Lucidchart-vs-Appian)[Albato vs Appian](https://www.capterra.com/compare/149795-228273/Appian-vs-Albato)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)