MindMatrix

Mindmatrix

2 / 5 3 reviews

Who Uses This Software?

Hi-tech, Real Estate, Manufacturing/Distribution, MSPs, Retail, Independent Reps, Advertising & Design, Retail, Consulting, Insurance, Finance, Small business.


Average Ratings

3 Reviews
  • 2 / 5
    Overall
  • 2 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • MindMatrix
  • www.mindmatrix.net
  • Founded 1998
  • United States

About Mindmatrix

Mindmatrix sales enablement software automates the marketing and sales analytics function to enable easy and accurate measurement of your marketing and sales efforts. Mindmatrix gathers, compiles and analyzes data to create meaningful reports that help you understand what works and what doesn'tacross multiple marketing channels. The report generation process is easy and user-friendly, so you don't have to waste time preparing cumbersome spreadsheets and charts.


Mindmatrix Features

  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign

Mindmatrix Reviews Recently Reviewed!

Tons of horsepower, adding features quarterly

Sep 12, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: MindMatrix can LITERALLY do anything and everything while remaining cost effective for SMBs. It seems we get a product update quarterly with new integrations and features so that it fits more seamlessly into our organization. It doesn't feel siloed at all.

Cons: Designing emails, web pages and campaigns is tricky if you haven't done it often. Luckily, our contacts there have gone above and beyond to ensure our organization is setup for success

Overall: I am able to to free up my day from gathering information from 5 different places and focus instead on readily available data and our core competencies as an organization

Horrible experience, switched to Hubspot and was much happier.

Sep 12, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: Service and quality was misrepresented. Trying to get support from their outsourced team in India took weeks and experienced cultural disconnects. Was just threatened by their salesperson this morning when I tried to share the challenges and shortcomings that made it not a good fit for our organization.

Overall: The only benefit we got from this product was an understanding of the vendor shortcomings that we should be on the lookout for.

We only wasted a few months trying to deal with inexperienced staff and a substandard product. We switched to Hubspot and have been extremely pleased by their training, staff and support.

Painful!

Sep 12, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: There is nothing that we like about Mind Matrix. The web site is terrible, cookie cutter and our customers can not use it to contact us.

Overall: Cheap way to get a web site up and running.