--- title: "SmartTask Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartTask Software - reviews, pricing plans, popular comparisons to other Task Management products and more." source_url: "https://www.capterra.com/p/149814/SmartTask/" page_type: "product" language: "en" --- # SmartTask Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SmartTask ## What is SmartTask? SmartTask is a project management solution that allows teams to track tasks, time, and more. It includes real-time chat and video conferencing. Users can customize views across lists, boards, calendars, timelines, and dashboards. SmartTask integrates with various third-party platforms. ## What is SmartTask used for? [Task Management](https://www.capterra.com/task-management-software/)[Project Management](https://www.capterra.com/project-management-software/)[Collaboration](https://www.capterra.com/collaboration-software/) Overall rating Based on 37 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartTask?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.smarttask.io&name=SmartTask) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartTask 4.6 (37) VS. [### Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,160)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price Contact vendor Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (37) Ease Of Use 4.6 (22,715) Value For Money 4.7 (34) Value For Money 4.5 (15,279) Customer Service 4.5 (33) Customer Service 4.4 (13,539) ## SmartTask alternatives [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,103)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,638)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Asana](https://www.capterra.com/p/184581/Asana-PM/) [4.5 (13,624)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,641)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/149814/SmartTask/alternatives/) ## FAQs about SmartTask Overview ### Which roles and teams benefit most from SmartTask? SmartTask benefits executives, founders, and directors who need visibility into team progress, priorities, and deadlines. Marketing teams, including SEO, content, and growth specialists, use it to plan campaigns and manage recurring tasks, while consultants, designers, and operations-focused roles rely on it to coordinate client work and internal workflows. Answer based on 37 reviews Overview ### What company size and industries is SmartTask built for? SmartTask is a project management solution for businesses of all sizes, used mostly by small businesses at 89%, especially in Information Technology and Services at 41%. It also serves midsize businesses at 11%, with additional use in Marketing and Advertising at 14% and Computer Software at 8%, primarily for task management. Answer based on 37 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of SmartTask? SmartTask offers task management, project planning, and project tracking, plus Gantt/timeline view, Kanban board, and spreadsheet view for organizing work. It also includes time tracking, time and expense tracking, reporting and analytics, collaboration tools such as chat, commenting, file sharing, and video conferencing, plus access controls and client portal. Getting Started and Support ### What training and onboarding options does SmartTask offer? SmartTask provides in person training, live online sessions, and documentation. In person training supports direct, face-to-face guidance, live online sessions allow remote instruction, and documentation gives teams written reference material for self-paced review and setup support. Answer based on 1 reviews Getting Started and Support ### What customer support options does SmartTask offer? SmartTask provides 24/7 live rep support and chat. Users describe the support team as responsive, patient, kind, and knowledgeable, with quick chat replies and helpful guidance for product questions. Some also mention staff openness to feature requests and hands-on help when issues need extra attention. Answer based on 4 reviews ## Features AI summary Based on 23,337 Task Management reviews Capterra reviewers highlight these as the features buyers value most when choosing task management software: - **Task Scheduling** (**46%** of reviewers rated this feature as critical) - **Task Editing** (**44%**) - **Workflow Management** (**49%**) SmartTask includes **Task Scheduling** and **Task Editing**, giving teams a clear way to plan deadlines and update work as priorities change. However, it does not offer **Workflow Management**. Instead, it provides other highly rated features such as **Task Progress Tracking** (**44%**), **Mobile Access** (**49%**), and **Collaboration Tools** (**44%**), helping businesses monitor task status, stay connected on the go, and keep team communication in one place. Task Scheduling 4.7 (12) 25.00% of 12 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks Task Editing 5.0 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Edit task information and all related elements Task Progress Tracking 4.8 (13) 30.77% of 13 reviewers that rated this feature as important or highly important Track the status and progress of tasks Mobile Access 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Collaboration Tools 4.7 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Task Management 4.9 (17) 58.82% of 17 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression SmartTask 60 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email-to-Task Conversion: Convert emails into tasks - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multiple Projects: Ability to handle several projects simultaneously - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Templates: Pre-designed project plans that can be customized - Project Tracking: Monitor the progress of projects from start to finish - Real Time Editing: Preview and make real-time changes in the web content - Recurring Tasks: Set the frequency of a task's occurrence - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Spreadsheet View: UI looks like a spreadsheet - Sub-Task Management: Split and manage tasks into individual components - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Board View: UI looks like task board - Task Editing: Edit task information and all related elements - Task Import: Import tasks from external sources - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Task Tagging: Add labels or tags to tasks - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - To-Do List: A digital list of items that need to be completed - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 4.6 (37) 4.6 Based on 37 reviews ## Pricing Value for money 4.7 (34) ### Starting price Free trial available Value for money 4.7 (34) 4.7 Based on 34 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (33) 4.5 Based on 33 reviews ## User reviews Overall rating 4.6 Based on 37 reviews Filter by rating 5(23) 4(12) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Ely D. Founder E-Learning ### "Great basic Project management System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 14, 2023 Overall it's been a great platform and I can say I've not had any actual issues with it. Pros I grabbed SmartTask when it first went live on a lifetime license.It was worth every penny and has done well for quite a while for me. Cons The interface could be updated. It still feels like a startup and rough around the edges. I haven't heard anything from them for ages so I'm not sure if they are doing anything to update the interface or anything. Switched from [Wrike](https://www.capterra.com/p/76113/Wrike/) This one gave me better team features for the price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Saurabh P. Digital Marketing Manager Information Technology and Services ### "Great project management tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 28, 2023 Pros The best part is that we can onboard all the vendors and sales/project teams in one place. This improves efficiency significantly. Cons Sometimes, the connection with the server is disconnected suddenly which leads to repeating the task. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jeel D. HR Executive Information Technology and Services ### "Better and Affordable than others" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 12, 2023 I love using Smarttask for a proper management of tasks and files within the team. It streamlines the workflow! Just amazing. I highly recommend. Pros Smarttask is realy amazing tool for creating, managing tasks within the teams. Its ability to create tasks and subtasks is what impress me! Easy to use, and administer. Cons There are no such negative points found so far! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Jhanvi K. SEO Team Leader Information Technology and Services ### "Fantastic Projects Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 15, 2022 SmartTask is ine of the best projects management software that offers probably all helpful features you need for handle multiple projects. Pros It's a great software for handles multiple projects. It offers many useful features like task management, project tracking, alerts and notifications, etc.. Which saves your lots of time amd efforts. Cons Currently i'm not facing any issue with this software. Switched from [Hive](https://www.capterra.com/p/150991/Hive/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Agency Owner Marketing and Advertising ### "Agency Owner" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 November 5, 2022 Pros The platform seems to have lots of potential but didn't really live up to it and the team had a hard time adopting it Cons organization of the project brands and tasks were not so intuitive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Charu K. Sr. Digital Marketing Executive Information Technology and Services ### "Perfect Tool for Projects Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 6, 2022 SmartTask is extremely best tool for manage multiple projects and setup tasks according to you project work. This tool saves lots of time and efforts to improve your work quality. Our company feels that we save more time in collaborating and discussion of projects. Pros This software provides all the features you need for projects management. Personally I like the task tracking, alert notifications and reporting features which helps you lot to manage your projects. Cons Personally I feel sometimes alerts/notifications feature didn't work properly. Except that i didn't have any issue with this tool. Switched from [Proggio](https://www.capterra.com/p/171991/Proggio/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BG Bhargav G. Digital Marketing Specialist Information Technology and Services ### "Amazing Tool for Task Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2022 SmartTask is a great tool for managing your tasks and handles multiple projects. I have setup multiple projects in the tool and it works flawlessly. It is very easy to use and saves your lots of time and efforts. Pros SmartTask offers many features that help you to manage your workflow by scheduling your tasks and handles multiple projects. It will sends alerts notifications when you completed your work. Cons Seriously, I didn't face any problem with this tool till now. It will be great if they provides more features that help us to manage our work. Switched from [kintone](https://www.capterra.com/p/143607/kintone/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jigar K A. CSIR-Senior Research Fellow Research ### "Excellent tool for task management and collaboration " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 9, 2022 Fantastic software. I highly recommend this software to my colleagues. Pros Effortlessly manage tasks with collaborative partners, easily manage multiple projects and maps the project progress. Cons It takes long time to understand the interface and get familiar with the software. Switched from [Beesbusy](https://www.capterra.com/p/192503/Beesbusy/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Divaksh J. CEO Information Technology and Services ### "Project management, CRM and task management all in one solution." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 31, 2022 Pros 1\. UX is nice, easy to navigate and use all features 2. Good limits in all plans makes it very affordable even for the small businesses 3. It is not only Project Management tool, it also has CRM and I also use it for my task managements. 4. Video meetings, chatting, notifications, reward system, timer it has all the features which make it all rounder 5. The team is passionate and very responsive, they have FB community as well and chat responses are almost quick. Cons 1\. White label functioning is manual, and changing domain requires additional fees. 2. They have recently improved UI a lot but it can be improved even more. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TR Teemu R. Founder Computer Software ### "Great task management with a CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2022 Pros I like that I can use one tool for all my task management. \[SENSITIVE CONTENT\] from the success team has been especially helpful in finding all the use case that we can use SmartTask for. Cons As a user with technical skills, I wish their API was a bit more usable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149814/SmartTask/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.