--- title: "SmartTask Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartTask Software - reviews, pricing plans, popular comparisons to other Task Management products and more." source_url: "https://www.capterra.com/p/149814/SmartTask/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # SmartTask Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SmartTask ## What is SmartTask? SmartTask is a project management solution that allows teams to track tasks, time, and more. It includes real-time chat and video conferencing. Users can customize views across lists, boards, calendars, timelines, and dashboards. SmartTask integrates with various third-party platforms. ## What is SmartTask used for? [Task Management](https://www.capterra.com/task-management-software/)[Project Management](https://www.capterra.com/project-management-software/)[Collaboration](https://www.capterra.com/collaboration-software/) Top alternative Featured Overall rating Based on 36 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartTask?[Manage this product listing](https://www.g2.com/products/smarttask/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartTask 4.6 (37) VS. [4.6 (6,130)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (37) Ease Of Use 4.5 (6,081) Value For Money 4.7 (34) Value For Money 4.3 (4,698) Customer Service 4.5 (33) Customer Service 4.4 (4,490) ## SmartTask alternatives [4.5 (3,575)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (2,251)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.7 (566)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (98)](https://www.capterra.com/p/85434/SpiraTeam/reviews/) Starting price $57.33 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about SmartTask Overview ### Which roles and teams benefit most from SmartTask? SmartTask is most used by business owners and executives who oversee priorities, client work, and delivery timelines. Marketing, SEO, and outreach teams plan campaigns, content, and reporting, while project managers, team leads, designers, and administrative staff assign tasks, track deadlines, and coordinate cross-functional work. Answer based on 37 reviews Overview ### What company size and industries is SmartTask built for? SmartTask is a project management solution for businesses of all sizes, with 89% of reviewers from small businesses and Information Technology and Services leading at 41%. It also serves midsize businesses (11%), Marketing and Advertising (14%), and Computer Software (8%), with task management as the most common use case (46%). Answer based on 37 reviews Features and Usability ### What are the key features of SmartTask? SmartTask includes core task management features for creating, assigning, editing, and tracking task progress. Task scheduling supports setting deadlines and organizing work in sequence. It also offers project coordination through Gantt/Timeline View, Kanban Board, comments, file sharing, and reporting for monitoring multiple projects. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does SmartTask offer? SmartTask provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports direct instruction, live online sessions provide guided remote setup, and documentation offers written reference material for self-paced learning and later review. Answer based on 1 reviews Getting Started and Support ### What customer support options does SmartTask offer? SmartTask offers 24/7 live rep support and chat. Users describe the support team as responsive, kind, and knowledgeable, with quick chat replies and helpful guidance, including full demos for product questions. Some also note the team is open to feature requests and follows up personally on issues. Answer based on 4 reviews ## Features AI summary Based on 23,605 Task Management reviews Capterra data shows that buyers of Task Management software rank the following features as their top priorities: - **Task Scheduling** (**46%** of reviewers rated this feature as critical) - **Task Editing** (**44%**) - **Workflow Management** (**49%**) SmartTask includes **Task Scheduling** and **Task Editing**, giving teams a clear way to plan work and update tasks as priorities change. However, it does not offer **Workflow Management**. Instead, it provides other features that reviewers also consider important, including **Task Progress Tracking** (**44%**), **Mobile Access** (**49%**), and **Collaboration Tools** (**44%**). These capabilities help businesses monitor task status, keep work moving from anywhere, and improve team coordination, allowing teams to stay organized and complete work more efficiently. Task Scheduling 4.7 (12) 25.00% of 12 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks Task Editing 5.0 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Edit task information and all related elements Task Progress Tracking 4.8 (13) 30.77% of 13 reviewers that rated this feature as important or highly important Track the status and progress of tasks Mobile Access 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Collaboration Tools 4.7 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Task Management 4.9 (17) 58.82% of 17 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression SmartTask 62 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Group collaboration to solve ideas in a productive and concentrated manner. Track and manage schedules and meetings via an integrated calendar Communicate using direct chat or messages within the system Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share AI models, media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Specify or track the date/time a project, task, etc., is due for completion Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Convert emails into tasks Public or private sharing of digital files such as documents, audio/video, images, and more Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects Identify and respond to unexpected problems or failures (ie. "negative events") Visualization tool to organize and optimize tasks and track their status at every stage of workflow Monitor task progress and planned accomplishments to better manage project status Access software remotely via mobile devices Access the system via a mobile application Ability to handle several projects simultaneously Level of completion within a task Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Arrange tasks based on the level of priority or urgency Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Pre-designed project plans that can be customized Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Preview and make real-time changes in the web content Set the frequency of a task's occurrence Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Process of planning, scheduling and executing the optimal and effective use of human capital across projects Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria UI looks like a spreadsheet Split and manage tasks into individual components Attach digital tags to documents and assets for identification, search, or monitoring purposes UI looks like task board Edit task information and all related elements Import tasks from external sources Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Add labels or tags to tasks Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) A digital list of items that need to be completed Connect with meeting participants remotely over video Get Advice We can help you find the software with the features you need. Features 4.6 (37) 4.6 Based on 37 reviews ## Pricing Value for money 4.7 (34) ### Starting price Free trial available Value for money 4.7 (34) 4.7 Based on 34 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (33) 4.5 Based on 33 reviews ## User reviews Overall rating 4.6 Based on 36 reviews Filter by rating Counts reflect reviews available in this feed. 5(22) 4(12) 3(2) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Ely D. Founder Used the software for: 3-5 years ### "Great basic Project management System" 4.0 September 15, 2023 Overall it's been a great platform and I can say I've not had any actual issues with it. Pros I grabbed SmartTask when it first went live on a lifetime license.It was worth every penny and has done well for quite a while for me. Cons The interface could be updated. It still feels like a startup and rough around the edges. I haven't heard anything from them for ages so I'm not sure if they are doing anything to update the interface or anything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: Less than 1 year ### "SmartTask manages your teams, task and customers in one "smart" package" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 13, 2019 My overall experience with SmartTask is overwhelmingly positive. If you have any issue that customer service can't deal with, the founder himself will help you with it. He also seems to never sleep, and he is always working to improve SmartTask. Pros I have the Premium account of SmartTask, and it is exceptionally easy to invite your employees (and even guests) to the platform to manage tasks and projects. With other programs, I sometimes have problems with this. But SmartTask is easy. One of the best things about the program is that the bugs are all worked out. With thousands of users daily, the team has worked out all the problems so that new customers like me don't have to deal with them. Moreover, I like being able to track my sales team via the SmartTask app. I can see which businesses my salespeople are at, and the software saves the journey so I can make sure my top accounts are always covered locally. Cons I would like to see whitelabel and cname functionalities moving forward, but they are not essential. The SmartTask logo is very small and no one can be offended by a name like "SmartTask." Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Vishal S. SEO Used the software for: Less than 1 year ### "Good tool to use manage time tracking " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 21, 2022 Good and mostly recommended. Pros time logs manage & easy task manage with teammates Cons there is some limitation like task sharing - document attachment integration etc Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mohit S. Proprietor Used the software for: Less than 1 year ### "easy to use full functional app" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 23, 2021 fulfills almost all requirements. Pros full functional app with advanced search facility Cons time tracking, collaboration and calendar view should be improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ashokkumar K. Designer Used the software for: Less than 1 year ### "Best Alternative to Asana" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 15, 2021 I would suggest to use smarttask if you want to save your money on task management tool Pros I would say that Smart Tasks is the best and the cheapest alternative to asana. Almost all the features that we need for an project management is available. One added advantage over asana is that they have their inbuilt time tracking software for the task. Cons Some of problems are like when we invite an client / guest to an project their details visible to other guests also. This is kind of wired options. Also sometime it takes time to load the dashboard. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DO Dave O. Digital Marketing Used the software for: Less than 1 year ### "Great for task management and as a CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2021 I'm using Smart Task to manage my entire business. It's my go-to tool for planning, managing, and tracking all of our projects and tasks. It has also replaced our previous CRM. I highly recommend Smart Tasks. Pros Smart Tasks is very easy to use. It is packed with useful features that my company uses on a daily basis. It's perfect for project management, task management, and as a CRM. We even use it to manage outsourced work and remote employees. The integromat & zapier integrations make the possibilities endless. Cons I honestly cannot find a flaw so far. The features, ease of use, and integration capabilities are all fantastic. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Enterprise Solution Consultant Used the software for: Less than 1 year ### "Best Task Management tool onCloud" 5.0 July 13, 2020 4 of us have been using the tool and we loved the application. it is easy to learn and easy to update. Pros Excellent feature set Very easy to use Lot of advanced features Easy to manage resource workload Loved chat and meeting feature built in the tool Time tracking for the task is excellent Cons Some screens are a bit too busy. They can be cleaned a bit It is not very easy to know how to create Sub tasks but once you see, it is easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kenneth F. Marketer Used the software for: 1-3 years ### "A good all-in-one project management tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 21, 2022 I enjoy using SmartTask. It has all of the options I need to keep track of all the tasks and projects I need to complete for my clients. Pros This software is very flexible and you can choose between lists, boards, and calendars to organize your tasks and projects. It's very similar to other project management tools, but this one I think is more affordable and has features that make it easy for you to organize all of your projects and client tasks Cons The UI/UX definitely needs to be improved. The overall look and feel is outdated compared to the other project management tools out there. The speed of the tool can be improved, as well. When starting up the tool, I have to wait a few seconds longer for it to be useable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Maz B. Founder Used the software for: 1-3 years ### "My Experience using Smart Task" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 1, 2022 Very satisfied over all and I highly recommend it to anyone serious about project management. Pros Ease of use, simple user interface but powerful functionality to manage projects and your team. The support team is very reponsive and are open to product feature requests. When I had a question about the usage of the software I was offered a full product demo by \[SENSITIVE CONTENT\] one of the support team whom I found to be very patient, kind and knowledgable. Cons There were two features I was used to on a previous project management tool I used I hope the team will introduce these soon. One is google calendar two-way integration and the other is whiteboard view of the project and addition of tasks throug the whiteboard which visually helps to see the project from a birds eye view. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Divaksh J. CEO Used the software for: 1-3 years ### "Project management, CRM and task management all in one solution." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 16, 2022 Pros 1\. UX is nice, easy to navigate and use all features 2. Good limits in all plans makes it very affordable even for the small businesses 3. It is not only Project Management tool, it also has CRM and I also use it for my task managements. 4. Video meetings, chatting, notifications, reward system, timer it has all the features which make it all rounder 5. The team is passionate and very responsive, they have FB community as well and chat responses are almost quick. Cons 1\. White label functioning is manual, and changing domain requires additional fees. 2. They have recently improved UI a lot but it can be improved even more. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149814/SmartTask/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.