---
title: "TrialKit Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TrialKit Software - reviews, pricing plans, popular comparisons to other Electronic Data Capture products and more."
source_url: "https://www.capterra.com/p/149821/Clinical-Studio/"
page_type: "product"
language: "en"
---

# 

 TrialKit Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TrialKit

## What is TrialKit?

TrialKit is a powerful cloud-based platform designed for end-to-end clinical trial management, accessible anytime, anywhere via a web interface or native mobile app. Built for sponsors and CROs of all sizes, TrialKit empowers users to streamline study design, data collection, and management in a single platform. Its drag-and-drop form builder allows you to create and deploy regulatory-compliant studies in days, not weeks. Recognized with the 2024 SCDM Innovation Award for Health Technology Solutions, TrialKit's latest AI-driven technology, TrialKit AI, takes clinical data analysis and reporting to the next level. From site to sponsor, every stakeholder can securely collect, review, and analyze data in real-time. Whether on the go or at your desk, TrialKit ensures seamless workflows and unmatched flexibility, helping you save time and reduce costs while maintaining compliance. Simplify your complex clinical trials with a solution that puts efficiency and accessibility at the forefront.

## What is TrialKit used for?

[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/)[Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/)

Top alternative

Featured

Overall rating

Based on 36 user reviews

Reviews sentiment

Positive

92%

Neutral

3%

Negative

6%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TrialKit?[Manage this product listing](https://www.g2.com/products/trialkit/claim_requests/new?auto=true)

## TrialKit Overview

Updated September 2026

AI summary

TrialKit provides organizations of all sizes with tools for electronic data capture and clinical trial management, offering features such as audit trails, compliance management, and remote data capture. The platform supports customizable forms, workflows, and reporting, as well as integration capabilities and mobile access across various devices, helping teams manage data securely and efficiently in diverse deployment environments.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TrialKit

4.5 (36)

VS.

[4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (36)

Ease Of Use

4.7 (88)

Value For Money

4.6 (34)

Value For Money

4.6 (78)

Customer Service

4.8 (35)

Customer Service

4.7 (86)

## TrialKit alternatives

[4.2 (118)](https://www.capterra.com/p/192454/Research-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (68)](https://www.capterra.com/p/126679/RealTime-CTMS/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Greenlight Guru Clinical](https://www.capterra.com/p/152998/Greenlight-Guru-Clinical/)

[4.4 (88)](https://www.capterra.com/p/152998/Greenlight-Guru-Clinical/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/152998/Greenlight-Guru-Clinical/)

[Viedoc](https://www.capterra.com/p/160680/Viedoc/)

[4.4 (95)](https://www.capterra.com/p/160680/Viedoc/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/160680/Viedoc/)

[View all alternatives](https://www.capterra.com/p/149821/Clinical-Studio/alternatives/)

## FAQs about TrialKit

Overview

### Which roles and teams benefit most from TrialKit?

TrialKit is most used by clinical operations teams, data managers, research coordinators, and project leaders running studies and managing electronic data capture. IT leaders, developers, and consultants benefit from configuring workflows, integrations, and system oversight, while executives and clinical directors use it to monitor study progress, quality, and compliance.

Answer based on 34 reviews

Overview

### What company size and specific industries is TrialKit built for?

TrialKit is designed for clinical research organizations (CROs) and sponsors in the clinical research and life sciences sectors that need a compliant, comprehensive, mobile-friendly platform for collecting and managing clinical data. It is best suited to organizations running clinical trials and related research programs.

Features and Usability

### What are the key features of TrialKit?

TrialKit offers electronic data capture, clinical study management, and trial design tools, along with CRF tracking, randomization, and patient management. It also includes audit trail and audit management functions, 21 CFR Part 11 compliance, digital signature, role-based permissions, reporting, and third-party integrations.

Getting Started and Support

### What training and onboarding options does TrialKit offer?

TrialKit provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review.

Answer based on 6 reviews

Getting Started and Support

### What customer support options does TrialKit offer, and how do users rate the experience?

TrialKit offers email/help desk, a knowledge base, and phone support. Users often describe support as responsive, helpful, and personal, with quick issue resolution and useful guidance during setup and updates. Some users report frustration tied to bugs and product issues, which can make support interactions feel less satisfactory.

Answer based on 11 reviews

Features and Usability

### Is TrialKit easy to use for clinical research teams?

TrialKit makes day-to-day study setup and data capture easy for many clinical research teams. Study builders, data managers, and CRO users often find form creation, edit checks, scheduling, and archiving straightforward, while some newer users report a learning curve with advanced workflows, reporting, and certain customization options.

Answer based on 18 reviews

Features and Usability

### How good is TrialKit's user interface?

TrialKit offers a clear, intuitive interface that helps teams build forms and manage studies with less friction. Research teams, study builders, and site users often like the drag-and-drop layout, mobile access, and visual organization, though some note parts of the form-building interface feel dated or need easier customization.

Answer based on 10 reviews

## Features

AI summary

Based on 695 Electronic Data Capture reviews

Capterra data shows that buyers of Electronic Data Capture rank the following features as their top priorities:

-   **Customizable Forms** (**60%** of reviewers rated this feature as critical)
-   **Data Capture and Transfer** (**58%**)
-   **Customizable Fields** (**51%**)

TrialKit supports all three features that reviewers rate most highly: **Customizable Forms**, **Data Capture and Transfer**, and **Customizable Fields**. Together, these capabilities help businesses collect study data in the right format, move information accurately between systems and users, and adapt data fields to specific protocol needs, allowing teams to manage clinical research workflows with greater accuracy and consistency.

Data Capture and Transfer

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Import, collect, and capture data from multiple sources

Audit Trail

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Data Verification

4.4 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Data Import/Export

4.7 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Compliance Management

4.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Remote Data Capture

4.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Capture data electronically

TrialKit 65 features

### All Features
- 21 CFR Part 11 Compliance: Shows that electronic documents are authentic and linked to specific records
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Clinical Study Management: Tools to manage single or multiple clinical studies within a centralized platform
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- CRF Tracking: Collect and track all case report forms (CRFs) within a centralized repository
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Storage Management: Manage and store data in a database
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies
- Data Visualization: Graphical representation of data
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Distributed Capture: Uses decentralized resources such as network scanners, multi-function devices (MFD), and desktop scanners to collect data and documents
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Imaging: Convert paper files into digital images
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Double Data Entry: Data entry quality control method that involves recording the same data twice to maintain integrity
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Data Capture: Import, collect, and capture data from multiple sources
- Electronic Signature: Digitally sign online documents
- EMR/EHR: Create and securely store digital patient records
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Forms Management: Store, manage and track all forms in a centralized location
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Language: Manage and support multiple languages
- Patient Management: Managing and tracking patient health, progress, communication, and treatment plans
- Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing
- Patient Recruiting: Helps clinical trials/labs get patients for participation.
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Randomization: Randomize the displayed order of questions and answer options
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remote Data Capture: Capture data electronically
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Trial Design: Allows clinics and academic institutions to create trials and studies from scratch.
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Features

4.3 (36)

4.3

Based on 36 reviews

## Pricing

Value for money

4.6 (34)

Value for money

4.6 (34)

4.6

Based on 34 reviews

## Support, customer service and training options

Customer Service

4.8 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (35)

4.8

Based on 35 reviews

## User reviews

Overall rating

4.5

Based on 36 reviews

Filter by rating

5(25)

4(8)

3(1)

2(0)

1(2)

Mentioned topic

Sorted by most recent

VENUS K.

TRADER

Financial Services

### "Time saving app for clinical trials "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 12, 2026

Easy-to-use app that saves money by allowing me to fill out questionaires/submit data for a clinical study without having to travel.

Pros

Easy to use and straightforward. The reminders are very helpful whe are there new tasks to be completed. The mobile app is very easy to navigate

Cons

Some of the questionnaires can feel repetitive and/or confusing. I have seen glitches in login attempts many times. I wish there was an option where I could have more than one reminder sent for a questionnaire.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 21, 2026

Hi Venus, Thank you for taking the time to share your experience! We're glad to hear that TrialKit was easy to use and that features like reminders and the mobile app made it easier to participate in your clinical study. We also appreciate your feedback about the questionnaires, login experience, and reminder options. Thank you again for your valuable feedback.

Mailen G.

WSB

Insurance

### "Powerful and User-Friendly Platform for Clinical Data Collection"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2026

My overall experience with TrialKit has been very positive. The platform is well-designed for managing clinical research data and creating surveys and forms efficiently. It offers many advanced tools while still being relatively easy to navigate once you become familiar with the system

Pros

What I liked most about TrialKit was its flexibility for data collection and form creation. The platform allows users to create customizable surveys and electronic forms with a good variety of field options and logic settings. The interface is organized and helps simplify clinical study management. I also appreciated the mobile access capabilities, which make collecting and reviewing data more convenient in different environments. The customer support team has been responsive and helpful whenever assistance was needed. In terms of value for money, the software provides strong functionality for research teams that need secure and reliable data management tools.

Cons

One downside is that there can be a learning curve for new users, especially when building more advanced forms or configuring complex workflows. Occasionally there are minor bugs or slow loading times, particularly after updates or when handling large amounts of data. Some customization features could also be more intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 10, 2026

Hi Mailen, Thank you for taking the time to share your experience with TrialKit. We’re pleased to hear that the platform’s flexibility, mobile capabilities, and customizable form design have helped support your data collection and study management needs. We also appreciate your feedback regarding the learning curve for advanced configurations and occasional performance challenges, as insights like these help guide our ongoing product improvements. Thanks again for your review and for trusting TrialKit with your research initiatives!

GC

Grace C.

Founder and CEO

Hospital & Health Care

### "No SLA, Accountability: Rolling out Validated Features that are not FDA Compliant"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 21, 2025

Shockingly poor, oversold, and once you're using, you cannot switch out during the trial. Misled by former reviews that were suspiciously high for a very buggy, unreliable product with poor service to boot.

Pros

Really disappointing software and software support. Sometimes we wait more than a week for a response and when FDA trial participants are not able to save their responses we lose 12-14 in a week at a time and do not recoup those costs.

Cons

No accountability, very buggy software, not accountable for mobile-views of their surveying tools, audio fails during sessions, heavy push for additional mobile app development and delay after delay in fixes. Very costly, not knowing what features are validated for trials, allowing us to believe that certain features like mobile-view are validated--however, this was not true and more than 50% trial participant failures in this mode requiring us early on to purchase additional development for a mobile app separately because the mobile view was not actually validated. This was not communicated from the get-go and the trial delays and costs are unbelievable. There are trial costs and damages in the millions in working with Trial Kit and Fuel. No accountability and dangerous practices that should raise issues with any accreditations.

Alternatives considered

[RedCap](https://www.capterra.com/p/234600/RedCap/)

Reasons for choosing TrialKit

Lower cost and recommended by Nilo regulatory agency.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 25, 2025

Hi Grace, We appreciate you taking the time to share this feedback. We're truly sorry to hear about the difficulties you've encountered and understand the impact this may have had on your study. From your review, it appears you may have been working through an external service provider rather than directly with Crucial Data Solutions. In these cases, we’re often limited in what we can directly support or guarantee—such as validated configurations or SLAs—but that doesn't lessen the seriousness of your concerns. We’d like to better understand what happened and explore how we might assist. If you're open to it, please contact us at info@crucialdatasolutions.com with the subject line “G2 Review Response” so we can connect you with a member of our leadership team. Thank you again for raising these points. We are committed to delivering transparency and reliability in all TrialKit implementations.

MD

Mindy D.

Vice President, Clinical Affairs

Medical Devices

### "Medical Device Start-up Experience with TrialKit"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 16, 2024

Wonderful! I would gladly recommend it to colleagues.

Pros

The team at Crucial Data Solutions had great customer service. They were promptly and consistently available to provide direct support during our build and throughout the study.

Cons

I used TrialKit before TrialKit AI became available. At the time, some of the reporting functionality was cumbersome, making it more difficult to capture key performance metrics for our trial. I look forward to trying the AI tools as we plan for our next study.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

December 19, 2024

Thank you, Mindy, for your thoughtful review and for sharing your experience with TrialKit! We're thrilled to hear that our team’s customer support was a highlight during your study build and execution. We appreciate your feedback on the reporting functionality before the introduction of TrialKit AI, and we’re excited for you to try the enhanced AI tools in your next study. Your insights help us continue to improve and deliver solutions that meet your needs. Thank you for recommending us to your colleagues—we truly value your support!

AN

Anonymous User

Coordinator

Education Management

### "Efficient platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 17, 2022

Pros

What I like the most about TrialKit is that it helps capture clinical and pharmaceutical data . This is extremely beneficial for scientists who want to conduct research as they can find readily available information from different sources to use in their studies. Also, TrialKit is accessible not only through a computer but also on a mobile phone making it practical and easy to use. Customer service and support is available around the clock for users too.

Cons

I love TrialKit and wish all countries had access to it. I live in Panama and being able to use it here would simplify a lot of medical processes. I think that if TrialKit can consider a free trial it would be more captivating to users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 18, 2022

Dear Valued User, Wow - thank you so much for sharing about your experience with the TrialKit platform on Capterra! It makes us happy to hear that it has supported your data capture processes and that the mobile app was helpful to have in your technology toolkit. We did want to share that TrialKit is available in all countries, and we do provide a trial sandbox for vetted organizations to evaluate the system. If you ever have questions about using the platform in Panama to conduct research, please don't hesitate to get in touch with us at info@crucialdatasolutions.com and we'll connect you with the right person at CDS. - Your Partners in Research, The Crucial Data Solutions Team

CF

Christopher F.

Sr Software Analyst

Hospital & Health Care

### "Great Software for your Clinical Trial ToolKit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2022

Pros

This software was really thought out when it was built. It robust enough to tackle any type of clinical and data capture workflow that a user will need, but simple enough to use that it does not overwhelm the end user.

Cons

The user interface when building forms is a little outdated and could use improvements, but overall the experience would have not deterred us from choosing this product

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

May 9, 2022

Hi Christopher, We appreciate the nice feedback about the TrialKit platform and are so happy that you've found it robust and easy to use! Your input on the form builder user interface has been shared with our development team. This is on the product roadmap for the year ahead as we work to update the UI for the entire TrialKit platform. Be sure to keep an eye out for more information on this in the coming months. - Your Partners in Research, The Crucial Data Solutions Team

LW

Lisa W.

Director, Data Management

Research

### "LW review of Trialkit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 21, 2022

My overall experience has been positive with TrialKit. Their support has been great! The tool is easy to use and they also have good documentation to help you if you have questions.

Pros

the product is easy to use for all functional areas. Studies can be developed,, tested and placed into production very quickly.

Cons

Although the reporting tool is easy to use, it is not very robust.

Reasons for choosing TrialKit

Client requested us to use TrialKit

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

April 25, 2022

Hello Lisa, Many thanks for this great feedback about TrialKit! We're happy you've had a positive experience and found the platform easy to use. We hope to support more studies for you in the future. - Your Partners in Research, The Crucial Data Solutions Team

Meredith M.

Principal Consultant

Medical Devices

### "Impressed from the beginning"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2022

So far it has been amazing. The personal support and interaction of everyone I have worked with to date has been great. Their goal is to support clinical research with cost-effective, easy-to-use solutions, and that is exactly what they do.

Pros

Easy to configure. You don't need to be an EDC expert to build a well-designed user oriented Database!

Cons

I will let you know when I find it. They are always improving the product and offering.

Switched from

[Medrio](https://www.capterra.com/p/92497/Medrio/)

Cost and ease of use.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

February 22, 2022

Hi Meredith, We're grateful for the wonderful feedback on your experience with the TrialKit platform and the personal support you've received from our team thus far. Thank you for taking the time to leave a review! - Your Partners in Research, The Crucial Data Solutions Team

SS

Stephen S.

President, Co-Founder - Managing Partner

Biotechnology

### "TrialKit - Leadership that is transforming the biotechnology industry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 5, 2022

Wonderful! I know that sounds short, but it really has been a system that I have grown to appreciate and enjoy working within. The tech support and staff at TrialKIt are also a primary reason for my choice to go with TrialKit. Working with TrialKit allows the versatility to have a solution for my clients where I can contour the system to meet their needs.

Pros

Answered in previous section with regards to system performance

Cons

The only improvement I would recommend is the add the capability to schedule jobs to automatically generate reports and send them to a sFTP.

Switched from

[RedCap](https://www.capterra.com/p/234600/RedCap/)

TrialKit is a more reliable system and is keeping pace with cutting industry technology.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

February 7, 2022

Hello Stephen, Many thanks for your kind review of TrialKit and for choosing to work with us! We greatly appreciate your business and partnership. We look forward to supporting you and your clients' needs as time goes on! - Your Partners in Research, The Crucial Data Solutions Team

Margaret S.

Director of Clinical Project Manager

Pharmaceuticals

### "Rapid Turnaround Time and Phenomenal Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2021

Pros

It's not required that you hire a programmer to design and implement eCRFs with this system. The training and customer service team is so incredibly helpful. I was able to turn around an entire study's EDC setup within 3 weeks of getting contracts signed.

Cons

Each time I've identified a pain point or a feature that I would like or wanted to work better, it was updated in the next release. I don't currently have any unmet needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 28, 2021

Hi Margaret, Thank you so much for leaving this nice review of TrialKit. Our team is happy to hear you've been pleased with our customer support and that you were able to accelerate your study startup. We always appreciate your feedback on the platform and hope to support any of your future studies! - Your Partners in Research, The Crucial Data Solutions Team

[View all Reviews](https://www.capterra.com/p/149821/Clinical-Studio/reviews/)

## Top-rated software of 2026

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