--- title: "VeryConnect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VeryConnect Software - reviews, pricing plans, popular comparisons to other Membership Management products and more." source_url: "https://www.capterra.com/p/149825/VeryConnect/" page_type: "product" language: "en" --- # VeryConnect Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VeryConnect ## What is VeryConnect? VeryConnect's all-in-one membership software is full of powerful features to cut admin time, manage payments, emails and events and build an engaged community. Our software can be tailored to your membership needs. Simply choose the features that matter most and we'll configure them into a membership platform that saves you time and increases engagement. We integrate seamlessly with your current systems and support you every step of the way. Request a demo with our expert team today. ## What is VeryConnect used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price £3000 Per Feature, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VeryConnect?[Manage this product listing](https://www.g2.com/products/membership-management-software/claim_requests/new?auto=true) ## VeryConnect Overview Updated September 2026 AI summary VeryConnect supports organizations of all sizes with cloud-based membership management, combining features for application handling, communication, event management, payment processing, and member engagement. It spans multiple categories including CRM, association and alumni management, and offers options such as customizable branding, access controls, and third-party integrations. Deployment is web-based, with compatibility across major operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VeryConnect 4.9 (39) VS. [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting Price £3000 Per Feature, Per Year Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (39) Ease Of Use 4.1 (182) Value For Money 4.9 (36) Value For Money 4.3 (144) Customer Service 4.9 (39) Customer Service 4.3 (168) ## VeryConnect alternatives Highest Rated [4.8 (107)](https://www.capterra.com/p/47310/MemberLeap/reviews/) Starting price $460.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/) [4.5 (182)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268006/Daxko-Operations/) [StarChapter](https://www.capterra.com/p/57588/StarChapter/) [4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/57588/StarChapter/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [4.0 (2,995)](https://www.capterra.com/p/40229/MINDBODY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/40229/MINDBODY/) [View all alternatives](https://www.capterra.com/p/149825/VeryConnect/alternatives/) ## FAQs about VeryConnect Overview ### Which roles and teams benefit most from VeryConnect? VeryConnect is most used by executives, membership and community teams, and marketing or communications leaders who manage engagement at scale. Directors and CEOs use it to oversee strategy and stakeholder relationships, while administrators, fundraising, alumni, and events teams rely on it to streamline member communications, engagement programs, and operational workflows. Answer based on 38 reviews Overview ### What company size and industries is VeryConnect built for? VeryConnect is built mainly for small organizations in nonprofit and education, with 88% of reviewers from small businesses and 39% from nonprofit organization management. It also serves educational institutions, universities, clubs, and membership bodies, with 12% in education management and 9% in health, wellness and fitness. Answer based on 39 reviews Features and Usability ### What are the key features of VeryConnect? VeryConnect offers member management features such as member database, member portal, member directory, and membership renewals, plus community tools like chat/messaging, discussions/forums, and activity feeds. It also includes event management, online registration, payment processing, billing and invoicing, reporting and analytics, and role-based permissions. Integrations ### Which third-party tools and platforms does VeryConnect integrate with? VeryConnect integrates with Stripe, Xero, GoCardless, Google Calendar, Google Drive, Mailchimp, WordPress, and Twilio, plus other catalog tools such as Blackbaud CRM and Blackbaud Raiser's Edge NXT. These connections cover payments, accounting, scheduling, storage, email marketing, websites, and messaging. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does VeryConnect offer? VeryConnect provides live online sessions, documentation, and videos to help teams get started. Live online training supports guided setup and direct instruction, documentation offers written reference material for later review, and videos provide self-paced walkthroughs of key features and setup steps. Answer based on 3 reviews Getting Started and Support ### What customer support options does VeryConnect offer, and how do users rate the experience? VeryConnect offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users consistently describe support as rapid, friendly, and knowledgeable, with quick replies, helpful training, and regular updates on issues. Support is often seen as attentive and collaborative during setup and ongoing use. Answer based on 12 reviews Ease of use ### Is VeryConnect easy to use for admins and members? VeryConnect feels easy to use for both admins and members, with a clear interface, simple navigation, and centralized tools. Membership teams and associations often find everyday tasks like data management, renewals, tagging, and communications easier, though some users mention harder-to-find features, a basic email builder, and weaker mobile usability. Answer based on 13 reviews ## Features AI summary Based on 4,125 Membership Management reviews Capterra data shows that buyers of membership management software rank the following features as their top priorities: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) VeryConnect supports all three of the features reviewers value most: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses manage sign-ups, keep member records accurate and up to date, and handle payments in one system, allowing teams to run membership operations more efficiently and deliver a better member experience. Member Database 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Membership Renewals 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Electronic Payments 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Credit Card Processing 4.8 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Accept and process credit card transactions Recurring/Subscription Billing 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service Committee Management 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage a group of members established for coordinating plans, programs, or other initiatives VeryConnect 156 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Action Item Tracking: Track the status of discussed/agreed tasks - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - AI-based Matching: Carry out matching automatically using machine learning algorithms - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Blogs: Allows users to publish blogs on social site - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Chat/Messaging: Communicate using direct chat or messages within the system - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Deferred Billing: Buyer isn't billed until the period is up without any interest charges - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dues Management: Track and collect membership dues - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Filtering: Find & retrieve relevant data or documents - For Alumni Associations: Designed for alumni organizations and associations - For Nonprofits: Software specialized for non-profit organizations - Fundraising Management: Activities related to raising money for a specific cause - Gamification: Games or game-like elements to track progress and reward accomplishments - Grant Management: Monitor application statuses, proposals and award funds - Group Management: Organize and edit a group of people's policy and members - Ideation: The creation, development, and sharing of potentially innovative new ideas - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - List Management: Manage contacts across multiple mailing lists - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Media Library: Collection of images, videos and other digital content that can be used - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Membership Signup: Registration process to become members by providing relevant information and agreeing to terms - Mentor/Coach Matching: Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters - Mentoring Program Management: Manage mentoring programs: registration, pairing, curriculum, and reporting - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Moderation: Controls/tools to moderate the session - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit - Multiple Payment Options: Process payments via multiple modes directly through the application - Newsletter Management: Create and update newsletter content to increase engagement - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Participant Profiles: Personal profiles that may include photos, job roles, skills, interests, qualifications, languages spoken, and more - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Program Evaluation: Collect and analyze data to evaluate the effectiveness of projects and programs - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Referral Tracking: Log and store the source of contacts/leads - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Pipeline Management: Pipeline view and tracking lead status - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Profiles: Profiles of users providing basic information - Volunteer Management: Manage volunteer information and direct volunteer resources - Wait List Management: Record, update and manage waiting lists - Web-based Deployment: SaaS, web-based, online deployment - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (39) 4.7 Based on 39 reviews ## Pricing Value for money 4.9 (36) [View pricing plan details](https://www.capterra.com/p/149825/VeryConnect/pricing/) VeryConnect Lite £3,000 Per Feature,Per Year VeryConnect Pro £16,000 Per Feature,Per Year VeryConnect OS £29,000 Per Feature, Value for money 4.9 (36) 4.9 Based on 36 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Moodle](https://www.capterra.com/p/80691/Moodle/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (39) 4.9 Based on 39 reviews ## User reviews Overall rating 4.9 Based on 39 reviews Filter by rating 5(34) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PS Peter S. Chair Non-Profit Organization Management ### "Excellent Platform, Outstanding Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2026 We could not be more delighted with the platform. It is easy to use, looks professional, and we cannot fault the level of customer support. We genuinely feel valued as a customer and know that the VeryConnect team is always there to support us when we need them. Pros Throughout our lengthy commissioning process, VeryConnect remained engaged, thorough and responsive to all our queries and follow-ups. This was one of the key reasons they were ultimately successful. From platform design and implementation through to ongoing support, the VeryConnect team has always been easily accessible and provided excellent customer service. They take ownership whenever we get in touch, respond promptly and see issues through to resolution. Membership management is now automated and accurate, with simple and efficient payment processing for our members. The system just works — reliably and seamlessly. Cons There are only two minor issues we have encountered: occasionally having to log out and back in again for member statistics on the admin homepage to update, and an inaccurate error message that appears when deleting a member. Switched from [LoveAdmin](https://www.capterra.com/p/182986/LoveAdmin/) Support for the software we were using was ending. Alternatives considered [LoveAdmin](https://www.capterra.com/p/182986/LoveAdmin/) [SheepCRM](https://www.capterra.com/p/147915/Sheep/) Reasons for choosing VeryConnect Ease of use, excellent customer support and transparent pricing. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ML Marsha L. Manager Hospitality ### "VeryConnect A Strong Choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2026 Strong choice for membership, organizations, nonprofits, and clubs that need recurring billing. Easy to use interface. Pros The best feature is their excellent customer service. VeryConnect integrates with payment providers, such as Stripe, GoCardless,. It has a easy to use interface. Cons some users would like to see more advanced reporting. The email campaign tools are considered more basic than dedicated email marketing platforms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Elke C. projectmedewerker Education Management ### "Nice platform to connect our volunteers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 30, 2026 Pros A good experience using the platform, friendly customer service. The team was really motivated helping us to create the platform we had in mind. Cons We didn't really experience difficulties. At the beginning there was a small challenge to adapt the language (dutch) but I guess nowadays this should be easypeasy with the help of AI. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Matt S. Head of Communications Museums and Institutions ### "Positive experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 9, 2026 Very positive experience, approachable and responsive team who help you with the development and scoping and are always solutions focused. Pros Good Customer support, easy to use, integrates with our payment methods, bespoke not 'off the shelf' Cons Minor quibble but we are organisation as opposed to member facing so the in-built reports (which are member based) are less use, however easy to export data so this is not really a problem, and future releases will have more in-built organisation reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jeff M. Managing Director Management Consulting ### "Very Professional Product and People - Can Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 15, 2025 Very positive, value for money and professional. I can highly recommend for setting up a membership based programme. Pros Very professional product, and more importantly support services. Feature rich membership base which meets all we wanted. Comparatively easy to set up, and tech support responsive. Cons Nothing so far. Positive experience, any glitches were largely operator error! Nothing further to say on this. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MD Mike D. President Hospital & Health Care ### "New Website for a Health Professional Body" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2025 Excellent. The team were exceptionally quick to respond to any queries and made time at very short notice for any video calls. Pros Support and advice provided when setting things up and support and advice once launched. Cons None I can think of to be honest, the team at VeryConnect were excellent. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DG Dunia G. Head of Library and Museum Collections Museums and Institutions ### "Great experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2024 A very good experience. We met at the start of the project to agree our brief and set priorities, and several times again during the project to discuss progress test functionality and adjust the brief. Communication was clear and the developers were very helpful. Pros The direct contact with the developers. Being able to work with them to tailor the system to our needs. Cons Nothing. Once we got the conversation started we worked very well together. The project was delivered on time and within budget. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RC Rhys C. Project Director Health, Wellness and Fitness ### "Great experience with a great team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 3, 2024 With VC you get what it says on the tin. The platform and CRM represent excellent value for smaller organisations. They are a great organisation to work with and the quality of their overall work and product is high Pros VFM of platform Approachability of team Knowledge of team Knowledge of sector Cons Need to grow their PM capability to improve ability to plan Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NB Natalie B. Head of Membership and Engagement Non-Profit Organization Management ### "Positive experience all round!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 18, 2024 Our overall experience has been a positive one. VeryConnect are a small business and have worked to meet our needs in a flexible and consistent way. Pros I like the intuitive nature of the platform, the automated emails are fantastic, the report functions are good, it is easy to data cleanse and ensure we have accurate information stored in one place. Also really like the tagging elements of the platform, easy to categorise our members. Cons The lack of control over elements such as editing our filtering categories for members, turning on and off different automated emails. Uploading different event templates. We want to be able to do it ourselves but currently have to ask VeryConnect to do a lot of this for us - takes time and doesn't allow us to act in an agile way. Switched from [Squiz Digital Experience Platform](https://www.capterra.com/p/234743/Squiz-Matrix/) Squiz didn't do what we'd asked, very clunky and no room to work in an agile way. Online payments were also difficult. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Chris C. Head of Business Systems Hospital & Health Care ### "Highly recommended for UK societies." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2024 We decided on VeryConnect after a thorough review of the market, and they won out from quite an extensive long and then short list. Given the requirements we had against the costs, it was pretty much only down to VeryConnect. They were very accomodating and supportive throughout development and go live for two instances of the product and have continued with this support after the launch. Pros We were looking for a low cost but effective system to move two small societies off of a legacy system, that while out of date still delivered some complicated functionality. We needed a reliable company, and for a number of reasons a UK one was preferable (as it turned out, a very wise choice). The VC team are very knowledgeable and gave helpful advice through out the process, who focus on customer service and have given a lot to build a long term, trusting and friendly relationship. The platform is customisable for your branding, has pretty much all the modules you need for running all aspects of your society. There is little we can fault with the system (but note I have been very picky to add something in the cons). The team is quick to implement changes and they are updating the system with new features all the time. Their licensing is a very strong point compared to many per seat membership/CRM systems. Licensing is based on number of users, which includes all users, to be precise your admins and admin support don't require a separate seat license. e.g. you have up to 500 users, as many of these as you wish can actually administer the system. I'm not suggesting you let all your members in to the back end, but where you may really on volunteers for certain aspects of your societies activities, this can make quite a difference. Cons So to be picky, and I am confident these will resolve in future releases. 1. I would like to see a more comprehensive in system way of highlighting and balancing off refunds against payments (the way it works, works, but could be improved). 2. I would like to see the ability to save and retrieve your custom built reports in system (the work around is to build templates in excel, I would prefer in system). Switched from [Protech AMS](https://www.capterra.com/p/132489/MX-Online/) The version 8 of Pro was very out of date and rendered unservicable, the new offering was a high cost of implementation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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