# Kross Booking Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Kross Booking Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/149847/Kross-Booking-Suite --- # Kross Booking Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Kross Booking ## What is Kross Booking? All in One Solution with Property Management System (PMS), Channel Manager, Booking Engine, Operations Management system, Check-in Online, Guest Portal, Bluetooth Facility access control, Payment Management system, Owner portals and many more features. Fast, Easy and Full Featured for B&B, Independent Hotels, Hotel Chains, Short term Rentals and serviced apartments. ## What is Kross Booking used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €3 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kross Booking?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.krossbooking.com&name=Kross Booking) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kross Booking 4.4 (13) VS. [4.5 (1,287)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting Price €3 Per Month Starting Price $16 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (13) Ease Of Use 4.4 (1,287) Value For Money 4.5 (13) Value For Money 4.3 (1,206) Customer Service 4.3 (12) Customer Service 4.6 (1,255) ## Kross Booking alternatives [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/149847/Kross-Booking-Suite/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. GDS/OTA Integration 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Online Booking 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Reservations Management 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Multi-Channel Management 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Channel Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage various distribution channels, build relations with channel partners, and track their performance Credit Card Processing 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Accept and process credit card transactions Kross Booking 35 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Manage various distribution channels, build relations with channel partners, and track their performance Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Track/optimize rates in relation to usage Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Track and monitor reviews of products or services One location Manage operations/processes associated with spas and other hotel activities Get Advice We can help you find the software with the features you need. Features 4.4 (13) 4.4 Based on 13 reviews ## Pricing Value for money 4.5 (13) Free Trial Basic €3.00 Per Month Value for money 4.5 (13) 4.5 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (12) 4.3 Based on 12 reviews ## User reviews Overall rating 4.4 Based on 13 reviews Filter by rating 5(9) 4(2) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent Filippo B. CEO Recreational Facilities and Services ### "Un software affidabile per chi gestisce strutture in modo professionale" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2025 L’esperienza complessiva è estremamente positiva. KrossBooking si è dimostrato un software solido, affidabile e adatto anche a contesti complessi e con volumi elevati. È uno strumento che accompagna la crescita dell’attività e consente di lavorare in modo più ordinato, efficiente e professionale. Pros La completezza e l’affidabilità del sistema. Channel manager stabile, sincronizzazioni puntuali e un PMS pensato davvero per chi lavora operativamente con più strutture. Ottime anche le integrazioni e la chiarezza nella gestione delle prenotazioni, che riducono errori e perdite di tempo. Da segnalare anche un supporto competente e concreto, orientato alla soluzione dei problemi reali. Cons Essendo una piattaforma molto ricca di funzionalità, richiede un minimo di tempo iniziale per essere sfruttata al 100%. Nulla di critico, ma è importante dedicare un po’ di tempo alla configurazione iniziale per ottenere il massimo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VC Victor C. BB Hospitality ### "Rende tutto molto più facile " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2024 Semplicemente molto positiva. Assistenza clienti impeccabile. Pros Assistenza clienti, facilità di utilizzo Cons Configurazione complessa ma l'assistenza clienti è sempre presente a darti una mano. Una volta configurato il sistema facilita tutto il processo, non riuscirei a farne di meno. Prezzo del canone più che onesto. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Anthony L. Head of Operations England Hospitality ### "Overall great but can be better" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 6, 2023 The level of customisation is great, allowing us to implement what we need Pros All in one platform suitable for our needs Cons A lot of upfront work required to set up but the team are very helpful. Some documents are generated in Italian language which comes across as weird for our customers Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Andonis R. OWNER/MANAGER Hospitality ### "Nicest Front-end design, but...." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 September 6, 2022 ...when you do get a reply, the level of English used is definitely not up to par with the level a company such as Kross needs to be, or, (which is the most frustrating part), the instructions are either wrong or not resolving the issue. When you express your concerns and frustration (going back and forth with messages in the middle of the season), they tell you off for being 'not polite' or 'abrupt'! Also, they will come up with ...'don't expect super support with the amount you're paying...' as if I came up with their pricing tiers!!! I wish their sensitivity to this was equal when providing solutions to problems in a day to day operation of their software! I will be sad when I decide to move on to a different product, only because of their nice design for the user who is using the booking engine (especially when compared to some of the most popular platforms) and the months I spent setting this up! But only because of this - definitely not for user support, or ease of use of this product. Many hours of frustration!!! Pros The Front-end design is what first convinced me to give this solution a try. Having done thorough research on similar products (online-direct booking engines for hospitality businesses), I hadn't seen any other program come close to the seamless design and UX/UI functionality of Kross Booking! Cons Unless you are a VERY experienced and VERY patient user - I wouldn't recommend investing either your time or money here. Although they cover A LOT of functionalities in their interface at the back-end - setting this up even for a 2 property business (let alone a bigger hospitality business), can take months and a lot of frustrating moments! Logging into the interface, the first impression is quite overwhelming! A lot of work and many hours need to be spent setting up every single option they have. They have built this product from the ground up for hospitality businesses, however, unless you know your hospitality stuff and have had A LOT of experience in running either similar products or platforms (like Airbnb, Booking, etc), you will very soon bump into several walls (even if you're a super experienced hospitality professional, like myself)! Support is medium at its best and while they have extensive documentation, most of the articles I ran in their knowledge base were either full Italian (despite the language switch to English) or English with the most critical terminology in Italian. I brought that up in several instances, but nobody really cared much! This product belongs to an Italian company with efforts to expand to the rest of Europe, but, they still have a lot of ground to cover!!! Support sometimes replies within the same day, but most of the time you need to prob to get a reply, even for critical issues you're facing. Switched from [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Lack of Booking Engine. Alternatives considered [MotoPress Hotel Booking](https://www.capterra.com/p/177562/MotoPress-Hotel-Booking/) [iGMS](https://www.capterra.com/p/157033/iGMS/) [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reasons for choosing Kross Booking Design and lower cost (but not much difference, especially with Web Hotelier and Motopress)! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Cesare L. Gestore Leisure, Travel & Tourism ### "Zero assistenza" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 9, 2021 Pros Siamo due clienti che hanno provato a configurarlo ma non ci è stato dato nessun aiuto Cons La confusione del software e la mancanza di assistenza Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH alfred h. Receptionist Hospitality ### "Consigliato per piccole medie e grandi realtà lavorative" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 24, 2021 Pros Comodo ed intuitivo, non ha dato problemi in 2 anni di utilizzo Cons L'applicazione per smartphone ha bisogno di migliorie Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Emanuele B. Property Manager Leisure, Travel & Tourism ### "Un software completo per la gestione di strutture ricettive e affitti brevi " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2021 Kross mi ha risolto tutta la gestione contabile, amministrativa e di connessione con le OTA snellendo completamente tutte le operazioni della mia agenzia che gestisce oltre 50 strutture a Roma. Non lo cambierei per nulla al mondo, ne ho provati altri in passato e in nessuno ho trovato tutte le funzioni necessarie per svolgere questo lavoro, sempre qualcosa di mancante. Lo consiglio vivamente. Pros Assistenza attraverso chat in Italiano molto veloce e competente. Funzionalità di rendicontazione per la gestione conto terzi, gestione burocratica cade vacanze (istat, alloggiati, city tax) e fatturazione elettronica che rendono il software unico rispetto ad altri. Tutte le funzioni relative alla tariffa e il channel manager sono fenomenali. Il Booking engine e le funzioni ad esso legate sono complete e aiutano la disintermediazione. Cons Il software è complesso da settare, ci vuole tempo e la guida non è completa. Ma chi lavora in KrossBooking spiegherà cosa fare. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Marco C. Property Manager Real Estate ### "Best Software for property manager and hotel owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2021 Pros It's a completely tailor made software with a lot of function that could be add Cons Best customer satisfaction ever and could be esile tailor made to meet your needs. Switched from [Avantio](https://www.capterra.com/p/134278/Avantio/) Kross Booking have a lot more functions and it can be tailor made Alternatives considered [Rentals United](https://www.capterra.com/p/139850/Rentals-United/) Reasons for choosing Kross Booking Kross Booking have better customer care and it could be easily tailor made for your needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EI Emma I. Encargada Hospitality ### "Kross makes the day-to-day running of our B&B incredibly easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2021 Before switching to Kross I had trouble keeping track of the bookings coming in across the different platforms. Booking.com and airbnb allow you to block rooms, but they don't have an option to leave a note to yourself to reming yourself why you blocked them. This leads to a lot of confusion if you are not keeping detailed notes somewhere else. With Kross this is now all done in one place - I can keep track of all my bookings, all my blocks, and my income streams using one interface. It has completely changed our day-to-day running and made my life a lot easier! Pros The system is easy to use and customise. The interface is designed so as to allow you to visualise your bookings and income. Above all else, the customer service is fantastic - the Kross team is only a whatsapp, email, or call away if you need them. Cons The software is still in the process of being translated, which means that some options are not available in all languages. This is improving with time however, and gradually the parts of the software not available in English or Spanish are reducing. Reasons for choosing Kross Booking The price point was a big attraction, as Kross is very well placed compared to other similar products. The customer service was another big attraction. They took the initiative to contact me by phone after I registered an interest in the product online, and explained how the software worked in a friendly and low pressure way. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB BELEN B. MANAGER Facilities Services ### "Good product easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 17, 2021 Pros This software it's so easy to use and support is fast and efficient Cons at the moment I can not comment on the faults of the program Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149847/Kross-Booking-Suite/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)