--- title: "Descartes Finale Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Descartes Finale the right Inventory Management solution for you? Explore 218 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/149851/Finale-Inventory/reviews/" page_type: "reviews" language: "en" --- Descartes Finale 4.7 (218) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Descartes Finale Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews GE Grant E Head of User ExperienceAlternative Medicine, 11 - 50 employeesUsed the software for: Less than 6 months. “My business is unique and needed a lot of extra care, but we eventually were able to go live with a great system that will be usable by production staff and greatly improve the process of inventory transfers.“ October 9, 2024 GE Grant E Head of User ExperienceAlternative Medicine, 11 - 50 employeesUsed the software for: Less than 6 months. “A lot of the documentation is older and needs to be updated, and a lot of terms are a little confusing for someone without inventory platform experience.“ October 9, 2024 GE Grant E Head of User ExperienceAlternative Medicine, 11 - 50 employeesUsed the software for: Less than 6 months. “Finale really helps you customize their program to your needs and walks you through every step of the way.“ October 9, 2024 JL Jordan L PresidentRetail, 11 - 50 employeesUsed the software for: 1-2 years. “There are so few issues to report ...“ November 21, 2024 Omar A Chief Operations OfficerAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “It has some very strong integrations & reporting I really like and wouldnt have been able to accomplish what I wanted without them.“ September 13, 2024 ny narasimha rao y consultantMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: Less than 6 months. “This could limit the effectiveness of managing inventory on the go for more complex tasks“ August 12, 2023 Omar A Chief Operations OfficerAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “Strong integrations with google drive & reporting“ September 13, 2024 HC Heath C Inventory ManagerRetail, 11 - 50 employeesUsed the software for: 1-2 years. “It can also be very glitchy when trying to reorganize the way your dashboard looks.“ April 26, 2023 ## Showing most helpful reviews Showing 1-25 of 218 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Caroline B. Bachelor in Supply Chain Management Consumer Goods Used the software for: 1-2 years ### "Better managed inventory" September 5, 2024 5.0 I improve my workflow by reducing times and improving the reports that I can generate based on the information that is registered in the system, which is very reliable. Pros It helps me to have all the information about the inventory merchandise clear, detailing day by day what goes out and what enters the system. It reduced common errors that I had and improved the precision of the supply process. Cons I don't dislike it at all, I would only improve the prices of the plans because they are expensive, that is the only thing that I feel needs to be improved Review Source DS Dayle S. Web Developer Program Development Used the software for: 6-12 months ### "Great product, but sometimes not reliable." February 5, 2022 4.0 Overall the inventory system is great! It accomplished everything we needed it for and more. Pros Finale Inventory has a very simple import tool. You simply copy data from an excel spreadsheet and paste them into the inventory system through you web browser as the inventory is cloud-based. Finale takes care of the rest. This truly intuitive copy/paste import method saves time, and having the ability to edit products in your catalog editing your catalog makes it struggle free. Generating Purchase Orders (PO) is pretty automated. Our team was able to jump straight in an create PO's in no time at all as it is streamlined and self explanatory. You can have unlimited users that can be added to your team. There are a huge amount of integration possibilities. So whether you are integrating with WooCommerce on a Wordpress CMS, or integrating with ShipStation, Final Inventory has you covered. Cons The system is sometimes a little glitchy. The Finale team do promise to iron some of these out in the near future, but right now they still remain. Their team rarely apologies if the system hasn't been working as it should, and never admit fault. Alternatives considered [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/) Reason for choosing Descartes Finale The price range was more in our budget, and I believe after trying out a demo of all three products, Finale Inventory seemed the easiest to use and learn. Review Source JE Jonathan E. Owner Wholesale Used the software for: Less than 6 months ### "Hard to get support timely. Pay to wait." March 5, 2021 3.0 None because I can not get support to fix the errors in the system. Pros Pricing structure for clients maybe still have not had enough call back to figure it out because they are backed up and can't call back. Cons Support from the company. Unable to speak to anyone but a answering service which knows nothing. You basically need to already be a expert to use this software if you are doing anything more then simple things. My business is not simple. Quickbooks almost can do a lot of this. Reason for choosing Descartes Finale Because I made a mistake and now I am going to fix it and switch. Review Source MR Mark R. Director of Inventory Management Internet Used the software for: 2+ years ### "Front of the Pack Inventory Management Software" July 17, 2023 5.0 Nothing compares to Finale. I have reviewed dozens of other software and they all fell short. Pros They truly listen to the needs of our organization and provide insight on how to best leverage their tools to cater to our business needs. Cons FBA Data Feeds only report 1 of 7 critical data feeds, but we have discussed this with Finale and they have this in their development/improvement roadmap. They genuinely listen to the customer's needs which is unheard of! Alternatives considered [StockIQ](https://www.capterra.com/p/170604/StockIQ/)[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) Reason for choosing Descartes Finale Nothing compares to Finale. I have reviewed dozens of other software and they all fell short. Review Source SS Scott S. Manager Wholesale Used the software for: Less than 6 months ### "Excellent software supported by even more excellent staff." August 2, 2024 5.0 The experience has been excellent. Again, it's the staff (\[sensitive content hidden\]) that made our choice to go with Finale easy. Pros Finale is a reasonably-priced inventory tracking software. It has many features that we need. With kitting capabilities, robust reporting features, an easy-to-read interface, high-speed processing times, Finale is exactly what we were looking for. The integration process with Shopify and Quickbooks is amazing as well. The onboarding process was a breeze with the copy/paste feature available with Finale. I was able to move all of the item, sale, and customer data from our old system to Finale in 2 days. The best feature of Finale, however, is the staff. I have been very happy with the software, but it's the Finale staff that makes this a 5-star investment. Cons The only thing that I might change a bit is that the shipping and receiving tables might be a little bit easier to read. Other than that, I have not found any cons. Alternatives considered [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/) Reason for choosing Descartes Finale The features provided by Finale were exactly what we needed. Integration with Shopify and Quickbooks is very important to us as well. \[sensitive content hidden\] was incredibly knowledgeable, professional, and helpful. Some of the other software packages that we tested were excellent, but it was \[sensitive content hidden\] that made our choice easy. Review Source CJ Charles J. GM Retail Used the software for: 6-12 months ### "A more sophisticated platform with excellent customer support" May 3, 2023 5.0 Overall really great compared to our experiences with other platforms. Customer service hands down is what had us stay with Finale. Pros \- excellent customer support -- responsive, knowledgeable, professional- customizable branding features- native integration with QBO, Squarespace, Amazon and Faire Cons \- customization requires some coding knowledge- relatively complicated for new users of inventory management software- some quirks in the UX (e.g. sometimes does not auto refresh after inputting data so have to hard refresh screen to see update) Reason for choosing Descartes Finale The customer service is what kept us feeling secure about continuing with the platform knowing they would not leave us hanging if things were not going right. Switched from [Stocksmith](https://www.capterra.com/p/144117/Craftybase/)[SOS Inventory](https://www.capterra.com/p/159971/SOS-Inventory/) These other 2 are great for starting but did not have all the native integrations that we needed. Review Source JC Joe C. President & Founder Building Materials Used the software for: 1-2 years ### "A Hidden Gem" January 23, 2020 5.0 Since its inception into our business, Finale was incredibly easy to use, simple and straightforward. With an excellent support team and support documentation, we were set up in less than a single day. After that we barely had to get in touch with support, as the self administering factor of Finale is what makes it so great. Pros Finale is incredibly easy to use and provided our company the ability to scale up by using additional features of the product over time. Our inventory is always spot-on as the integrations with various merchants and other software is excellent. Cons The only issue we hold with Finale is their lack of support for iOS and iOS browsers. One could easily integrate the standard browser interface into Finale with some changes and allow those who have an iOS or Mac-based environment be able to use their existing hardware with off-the-shelf scanners. Alternatives considered [SkuVault Core](https://www.capterra.com/p/139964/SkuVault/) Reason for choosing Descartes Finale Finale has everything, value in cost, access to multiple platforms and marketplaces, customization and kitting/bundling. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) We needed a platform that would handle packs or kits, while keeping our standard inventory up to date. Review Source CC Craig C. Owner Retail Used the software for: Less than 6 months ### "Have multiple sales channels? Finale works!" February 19, 2021 5.0 Overall I have to say one of the most impressive experiences with Finale is its people. It's a small group of people who work personally to help you get set up and learn the system. They know their stuff, are professional and friendly. It really is like they are a part of your own team. Their customer service is fantastic, they respond quickly and can get you moving in the right direction right away. You get the feeling that they want to help you be successful. Pros The software is impressive because it works. Our previous inventory management software would have "glitches" sometimes it didn't sync our five sales channels so we were constantly experiencing inventory issues. That stopped with Finale and our numbers have been spot on since. One thing that makes Finale a winning choice for us is that it integrates with Square which we use for POS in our brick and mortar store. Finale keeps our store, website and internet marketplaces inventory synced in near real time. Cons I have to force myself to come up with things I don't like about Finale. But if I could have a wish list, I would like it to automatically sync new products every few minutes like it does with inventory rather than nightly. Although, you can manually initiate the sync. A little more automation with sales channel associations and expected product cost would be nice too. Switched from [Stitch Labs](https://www.capterra.com/p/139349/Stitch-Labs/) Stitchlabs was being sunset by the new owner. Review Source KJ Kristin J. Operations Director Apparel & Fashion Used the software for: 1-2 years ### "Hairbrella x Finale " February 6, 2021 5.0 I've had an awesome experience with Finale so far. We plan to grow and they assured us they'd grow with us. Pros The setup process was very straight forward. Setting up your inventory system can be very tedious but it's very important that it is done correctly. Finale can be fully customized for any type of business. Cons I wouldn't change anything at all. Finale can be pretty complex to a new user so I would suggest teaming up with support. They're very friendly and can help you become a Finale pro in no time. Alternatives considered [Extensiv Order Management](https://www.capterra.com/p/145409/Skubana/)[SkuVault Core](https://www.capterra.com/p/139964/SkuVault/) Reason for choosing Descartes Finale The reviews were amazing and the onboarding team sealed the deal with their excellent customer service. They went over and beyond to make sure we had everything we needed to succeed. Review Source KC Karen C. President Wholesale Used the software for: Less than 6 months ### "Finale Is Great" February 8, 2020 5.0 I have to say the people at Finale are wonderful to deal with. We have had to have numerous calls and they are always so helpful. Pros We have a lot of product assembly kit items and finale allows you to create those and have the pieces taken out of inventory when the kit is sold. It is hard to find a good kitting inventory software. Cons We had to convert our cases to pieces to make this software work with the multiple locations. It is very hard for us to get use to this. Alternatives considered [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) Reason for choosing Descartes Finale Mainly because they could do it all and were cheaper than Cin7. They are United States based so that for us was a big plus too as we wanted to be able to contact someone during business hours should we have a problem. Switched from [inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/) Inflow was not able to communicate with the multiple selling channels. Review Source NH Nikki H. Assistant Manager Apparel & Fashion Used the software for: 1-2 years ### "Powerful, flexible inventory and warehouse system with fantastic customer support" May 16, 2022 5.0 Finale has made all the difference in being able to track and control inventory of thousands of products, across several marketplaces, and reduce our error rate significantly, as well as enable us to scale our growth. Most important has been their amazing customer support, which held our hand through all the integrations and spent a lot of time before and afterward to make sure we were utilizing all the features that would help move the needle for our business. It's a very straightforward product, and behind all the intuitive usage are layers of even more features that I continue to learn. Pros It solved our most major problems, which was keeping track of thousands of products across several marketplace platforms, and getting our warehouses organized and everything barcoded. As manufacturers as well as retailers, we also needed a way to keep better track of components and predict usage, and Finale has a very intuitive and robust system that covers all of that and far beyond. Truly, though, their greatest asset is their customer support team, who know the product thoroughly and has spent many meetings with us to get everything implemented step by step. They are fantastic at explaining and demonstrating how to use the product. Cons There were two features that I expressed a wish for, and it turned out that both were in development (and one has come to fruition already). It is an extremely powerful program and to tell the truth, I don't feel I've even scratched the surface of what it can do, so it is possible that whatever I could think of as a wish is already a feature. Reason for choosing Descartes Finale Pricing, customer support, intuitive usage. Review Source LL Lauren L. COO Retail Used the software for: 2+ years ### "Finale is 10/10!" September 1, 2023 5.0 Excellent- would use them again and again Pros Finale was one of the easiest, most intuitive platforms that I have used in my business. The dashboard, functionalities, and capabilities definitely set it apart in the industry. The customer service team and everyone from onboarding through daily assistance were incredible to work with. They helped me tremendously and my business with our inventory management. Cons Nothing- for what I needed to use it for, there were zero issues. Any obstacles I did face, with unique scenarios in my business the team assisted me with and worked through a resolution. Review Source RS Rod S. Owner Automotive Used the software for: 2+ years ### "Excellent Cloud Based Inventory Solution For E-Commerce/3rd Party Website Sales " October 5, 2018 5.0 Pros What isn't there to love about Finale Inventory! We have been a using Finale Inventory since August 2014 and absolutely love it. We are an online retailer selling primarily on eBay and Amazon including Amazon FBA. Some of the features we love: -Highly Customizable, nearly everything within the software can be customized to the way you want to view it on screen, printed as a report, for search, etc. - Shipstation Integration (Complete integration including even quick view of stock levels from multiple sources within individual Shipstation Orders). - Push Stock Levels (Automatically pushes stock levels to all marketplaces, which for us is Amazon, EBay and Shopify). -Push Lead Days (Automatically sends lead time to marketplaces as stock levels change from different suppliers). -Easy Copy Paste spreadsheet type updates - If you are fine with Excel, they have made the system easy with a simple copy paste to add new items, update stock levels, change prices etc. -Multiple product lookups - ability to link multiple SKUs to one master SKU -Kits and Bundles support - Easy to build kits with bill of materials and push stock levels to market places. -Multiple Locations/Warehouses -Multiple custom item attributes -Quickbooks accounting integration. -Quick view item sales history -FAST customer support. -Developers seem to be open to adding new features based on customer input. Cons Coming from a different software previously (Inflow Inventory), there was a steep learning curve as you would expect. Figuring out how you want to customize your screen takes some time as there are just so many features. Review Source VR Verified Reviewer President Retail Used the software for: 1-2 years ### "Powerful functionality , Subpar UX " July 17, 2018 5.0 Overall I feel like Finale Inventory offers the most robust, powerful inventory management platform out there. Pros Overall, the functionality Finale Inventory offers is better than all the other software platforms I have tested and used over the years. The ability to map product aliases to a master sku is a necessary process I have found lacking on similar platforms. Finale offers a simple and straightforward way to manage this. Setting up warehouses Cons The user interface is lacking. The platform is fast and their simple UI keeps it that way, but it certainly looks outdated. In addition their reporting and document templates are lacking, with a non-intuitive way to customize them. Also, there's no real FBA integration. Essentially, you set up a virtual type of warehouse, call it AMAZON-FBA, set inventory levels, and then map those sales to that warehouse. There's no real querying of FBA to check inventory levels and show discrepancies. Although their approach is workable, it would very nice to actually have a real integration with FBA rather than a band-aid approach. Review Source SM Steve M. Director Sporting Goods Used the software for: Less than 6 months ### "easy to use" October 19, 2022 5.0 I have changed warehouse software 3 times in 5 years and I am confident that Finale will be my final choice.. Pros The system is extremely easy to use and and customisable. It was that easy that in the trial period, I uploaded my stock and inventory and was using it immediately over my exisiting program to search for products, inventory and locations. I was expecting to be testing the program and running along side my current software for a minimum of 2 months but it has been less than 2 weeks and we have already transferred over to it full time.Finale is extremely customisable and by far has the best search functionality i have used in a warehouse management system. With over 15500 SKUs, i need to know what i have in stock in a specific colour, size and style. Sometimes searching while i have a customer in front of me or on the phone. Finale does it all with easy.The onboarding is extremely thorough and they actually encourage me to book more session's. Its normally what comes with a software of a much higher price tag. Cons Integration with Xero - A popular accounting software has no integration, although they have a work a round. Switched from [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) Missing some functionalities Review Source RB Richard B. Project Manager Warehousing Used the software for: 2+ years ### "Great Service!" March 2, 2023 5.0 We work closely with \[sensitive content hidden\] at Finale, who always goes above and beyond to work through any questions we have, even coming up with creative solutions when necessary. The support truly outshines the software! Pros Customer support is great! Shaquille has helped us make this software meet all of our needs! Cons When I first began using the product, I thought there were many shortcomings, but we have worked through the majority of that! I do miss a couple of the legacy reports, specifically the Pull Sheet, since the update, but this is not a big deal. Review Source VR Verified Reviewer CEO Retail Used the software for: 2+ years ### "Finale Completely Changed Our Business" February 6, 2021 5.0 Pros Honestly, I love everything about Finale. Before we started using the software, we were using Google sheets to keep track of all of our inventory. To say that getting Finale was life changing is an understatement. It made sending POs and keeping track of inventory so much easier and faster and was pivotal in helping us grow our business. Not only that, the customer support is out of this world. Anytime I have a question (which is pretty often), the team responds extremely quickly and is always willing to hop on a call to help me with whatever I need. I couldn't recommend this software more. Cons There are a few features and reports that we looked for that Finale didn't have, but nothing that has really made that much of an impact. Review Source AW Aaron W. Operations Manager Wholesale Used the software for: Less than 6 months ### "Finale can tackle the challenges facing eCommerce Businesses with an ease that I cannot believe." October 12, 2017 5.0 Honestly, we have seen a 100% or more efficiency increase in daily operations since taking on Finale. Every aspect of our eCommerce business was improved by the implementation of this software. I would recommend it to anyone needing a solution for warehouse management, regardless of their stance in the eCommerce world. The pure inventory capabilities of this software are exemplary. We have been able to improve our receiving, order accounting, inventory maintenance, returns, shipments; literally EVERY aspect of our business was improved by the acquisition of this software. Pros Many eCommerce businesses face challenges from many different aspects of the sales/inventory flow; here at Bapmic Auto Parts Inc., we were no exception. As a large company with channels in eBay, Amazon, WalMart, and local sales, we desperately needed a ROBUST and COHERENT warehouse/sales management system. After deciding that a cloud based software was the way to go, I proceeded to test a multitude of TOP ERP/Warehouse Management software(s). These ranged from Odoo, SKUVault, ERPNext, and the like, to more advanced solutions like SAS, Sage, Microsoft Dynamics, and so on. I was surprised in my research to find very few comprehensive solutions that would supply us with all the tools needed to unify our operations. Then, I stumbled upon Finale...needless to say, I was extremely, and pleasantly surprised. Finale's ability to leverage ShipStation for inventory and order recording is second to none. The ease of setup, operation, and customization is a refreshing change in the world of open source, cumbersome solutions, versus overpriced, over-complicated systems. Custom Integrations? Endless. Multiple warehouses? No problem. Multiple BINS? Done. Suppliers, purchasing, re-ordering? Done, done, and done. Sales, customers, advanced reporting, accounting charts, and inventory history? Yep, it's covered. Receiving? Of course, even with Expiration Dates or LOT ID's. Can it barcode?? Yes sir. Support? Top Notch. Take the Free Trail, you will NOT be disappointed. Review Source GH Greg H. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "A bright shining spot in the morass of crappy SaaS" January 20, 2023 5.0 Really good. Been with them for many years. Pros It is the most critical system we have in managing our ecommerce business. It integrates with our shipping software and websites and completely manages our inventory. Support is top notch in a time when very few companies put much effort into support. Also, pricing is fair. Cons It would be nice if the PDAs were syncing in real-time rather than requiring batching. This can cause some unusual results at times. Review Source MD Michael D. President / Owner Used the software for: ### "Robust, Elegant, and Intelligent Inventory Management Software" November 2, 2015 5.0 We've been in the business of eCommerce for almost 15 years and while there are many options for building a sales platform, off-the-shelf back end options have always been somewhat lacking. In our experience product inventory management software is either far too complicated or requires contortions to integrate with the big names in website platforms. To make matters worse, when you use a third party order management system generally things get unnecessarily complicated. We found Finale Inventory in the course of our search and immediately started poking around the software. I'm notorious for needing to use something first before I commit and Finale gave us the opportunity to take their software for a test ride. It's hard to describe first impressions, as I've been burned before by software that looked either too slick (and didn't really understand what inventory software should be) or too austere (but with so many unnecessary features you wonder if the designer ever actually managed inventory). To embrace hyperbole for a moment, Finale Inventory is 'just right'. Every time I thought it might lack some important feature I discovered that the feature was there, just one level deeper down so that it didn't clutter the user interface. This is important because the software is robust to say the least, without being cluttered or discouraging. The best part of the entire system (for me) is the copy and paste ease with which you can manipulate data. If you need to make a change to multiple skus, you need only open a spreadsheet and create a few columns with the data you want to add or change. Copy and paste that data into Finale and then assign each column to match with where you need it to go and you're done. I could probably go on and on, but I'll end on this. Support so far has been stellar and there are MANY videos that the creators have posted to YouTube that allow you to quickly learn every aspect of the system. We were up and running in an hour, and as we dived into using Finale we never felt lost or overwhelmed. If you manage a business with inventory and Finale Inventory is compatible with your software you'd do well to give it a hard look. Review Source MS Mike S. Co-Founder Furniture Used the software for: 2+ years ### "Wouldn't be here without it" March 9, 2021 5.0 Pros We purchased Finale Inventory within the first few weeks of starting our business in 2016, back when $149 was an insane amount of money to be spending on software each month and we could barely afford it. It was one of the best decisions we made. Not only do we have historic data going back to the beginning of our business, Finale has allowed us to grow and scale in a way we never could have without it. Our catalog started with a few component entries and has grown to hundreds of SKUs in a short couple of years. We never could have managed this growth in a sustainable manner without the important inventory tracking capabilities that Finale provides. Cons Velocity tracking of build orders and material usage similar to how components are tracked from sales orders. Review Source Andy F. Customer Service Administrator Sporting Goods Used the software for: 1-2 years ### "Very functional application with knowledgeable and attentive tech support" April 7, 2017 5.0 Pros The inventory tracking is top-notch, and it's eliminated all instances of us shipping an incorrect item. The app is feature-rich, and whenever a feature is lacking, Mike & Chinh work to quickly create the functionality we've requested (when possible). They are quick to respond and help us when needed, and we look forward to using Finale for years to come! Cons Why spend time writing a con when we can just ask them to add a given feature? They have addressed every issue thus far. Review Source JS Jessica S. Shipping Specialist Warehousing Used the software for: 1-2 years ### "Great Website " October 7, 2022 5.0 My overall experience is that I really like it and I'm very comfortable with using it. It took me about a week to get a hang of it ... It's just that simple. I would recommend this and use this as well. Pros This product is probably the easiest to use and understand. I like how simple and self explanatory it is. Cons The only thing I didn't like was that I couldn't stock change myself and at times some things wouldn't populate. Review Source JM Joe M. Manager Retail Used the software for: 6-12 months ### "Amazing Program with even better customer service" August 3, 2021 5.0 I was in a jam several months ago. My inventory software crashed. I contacted finale, and stressed the importance of my situation. THAT DAY, I received a phone call from one of their technicians, \[SENSITIVE CONTENT\]. \[SENSITIVE CONTENT\] and the rest of finale’s staff helped me get back on my feet almost immediately and held my hand through this entire process and continue to do so. Great company. Pros Very plug and play. Very user friendly. Amazing staff Cons Technicians don’t work on the weekends, but that’s most software companies. Review Source AM Andrew M. VP Retail Used the software for: 2+ years ### "Finale Inventory Software" June 27, 2020 5.0 Finale's customer service is exceptional. Can't express that enough. Pros Using Finale has saved us an incredible amount of time. The orders off our e-commerce websites are created automatically in Finale and inventory is adjusted and tracked automatically, requiring little to no work on our end for this. It really does so many things well, its hard to say one thing we like the most. We just take it for granted. Easily the best software company we have dealt with. They willingly and quickly answer our questions. Cons I think getting used to using it. Learning any new system takes time. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.