--- title: "Finale Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Finale Inventory the right Inventory Management solution for you? Explore 218 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/149851/Finale-Inventory/reviews/" page_type: "reviews" language: "en" --- Finale Inventory 4.7 (218) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 31st, 2026 # Reviews of Finale Inventory Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews GE Grant E Head of User ExperienceAlternative Medicine, 11 - 50 employeesUsed the software for: Less than 6 months. “My business is unique and needed a lot of extra care, but we eventually were able to go live with a great system that will be usable by production staff and greatly improve the process of inventory transfers.“ October 9, 2024 GE Grant E Head of User ExperienceAlternative Medicine, 11 - 50 employeesUsed the software for: Less than 6 months. “A lot of the documentation is older and needs to be updated, and a lot of terms are a little confusing for someone without inventory platform experience.“ October 9, 2024 GE Grant E Head of User ExperienceAlternative Medicine, 11 - 50 employeesUsed the software for: Less than 6 months. “Finale really helps you customize their program to your needs and walks you through every step of the way.“ October 9, 2024 ny narasimha rao y consultantMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: Less than 6 months. “This could limit the effectiveness of managing inventory on the go for more complex tasks“ August 12, 2023 SN Shanna N DesignerApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months. “Would recommend to anybody selling on several platforms“ February 23, 2026 JL Jordan L PresidentRetail, 11 - 50 employeesUsed the software for: 1-2 years. “There are so few issues to report ...“ November 21, 2024 Omar A Chief Operations OfficerAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “It has some very strong integrations & reporting I really like and wouldnt have been able to accomplish what I wanted without them.“ September 13, 2024 HC Heath C Inventory ManagerRetail, 11 - 50 employeesUsed the software for: 1-2 years. “It can also be very glitchy when trying to reorganize the way your dashboard looks.“ April 26, 2023 ## Showing most helpful reviews Showing 1-25 of 218 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Caroline B. Bachelor in Supply Chain Management Consumer Goods Used the software for: 1-2 years ### "Better managed inventory" September 5, 2024 5.0 I improve my workflow by reducing times and improving the reports that I can generate based on the information that is registered in the system, which is very reliable. Pros It helps me to have all the information about the inventory merchandise clear, detailing day by day what goes out and what enters the system. It reduced common errors that I had and improved the precision of the supply process. Cons I don't dislike it at all, I would only improve the prices of the plans because they are expensive, that is the only thing that I feel needs to be improved Review Source BH Blythe H. Operations Consumer Goods Used the software for: 2+ years ### "Finale has improved everything in our company" February 9, 2021 5.0 Finale was introduced to our company after a long, tedious process of finding and then trying to implement another IMS (Fishbowl). I was skeptical of the great reviews and claims from other users since I had really been put through the wringer by another company during implementation. After going through a demo and poking around a bit, I was sold. Importing all of the data was a breeze, the user interface is intuitive and for me, the best part is that if I did hit a snag, I could be on a screen share with a Finale rep in no time and they would patiently walk me through it. I'm not exaggerating when I say Finale made everything better. It has transformed the way we do business by allowing us to manage our inventory accurately across multiple sales channels and provide a better experience for our customers. Pros Finale implementation is quick and pretty simple. We use it with ShipStation and the learning curve was practically non-existent because it's so intuitive. Importing data is just a matter of copying and pasting a spreadsheet into their import tool. This makes adding and updating products/customers/vendors/etc. a breeze. I also generate invoices from Finale. We have pretty long production lead times on the majority of our products so predicting stock outs is very important to us and we can trust Finale to calculate that information correctly. The basic reporting is good but the ability to customize existing reports or create your own is excellent. Most importantly, their level of customer service is absolutely top notch. Cons We did have some hiccups with marketplace integrations but we able to work with Finale to create workarounds that have been fine. Review Source JE Jonathan E. Owner Wholesale Used the software for: Less than 6 months ### "Hard to get support timely. Pay to wait." March 5, 2021 3.0 None because I can not get support to fix the errors in the system. Pros Pricing structure for clients maybe still have not had enough call back to figure it out because they are backed up and can't call back. Cons Support from the company. Unable to speak to anyone but a answering service which knows nothing. You basically need to already be a expert to use this software if you are doing anything more then simple things. My business is not simple. Quickbooks almost can do a lot of this. Reason for choosing Finale Inventory Because I made a mistake and now I am going to fix it and switch. Review Source DS Dayle S. Web Developer Program Development Used the software for: 6-12 months ### "Great product, but sometimes not reliable." February 5, 2022 4.0 Overall the inventory system is great! It accomplished everything we needed it for and more. Pros Finale Inventory has a very simple import tool. You simply copy data from an excel spreadsheet and paste them into the inventory system through you web browser as the inventory is cloud-based. Finale takes care of the rest. This truly intuitive copy/paste import method saves time, and having the ability to edit products in your catalog editing your catalog makes it struggle free. Generating Purchase Orders (PO) is pretty automated. Our team was able to jump straight in an create PO's in no time at all as it is streamlined and self explanatory. You can have unlimited users that can be added to your team. There are a huge amount of integration possibilities. So whether you are integrating with WooCommerce on a Wordpress CMS, or integrating with ShipStation, Final Inventory has you covered. Cons The system is sometimes a little glitchy. The Finale team do promise to iron some of these out in the near future, but right now they still remain. Their team rarely apologies if the system hasn't been working as it should, and never admit fault. Alternatives considered [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/) Reason for choosing Finale Inventory The price range was more in our budget, and I believe after trying out a demo of all three products, Finale Inventory seemed the easiest to use and learn. Review Source MR Mark R. Director of Inventory Management Internet Used the software for: 2+ years ### "Front of the Pack Inventory Management Software" July 17, 2023 5.0 Nothing compares to Finale. I have reviewed dozens of other software and they all fell short. Pros They truly listen to the needs of our organization and provide insight on how to best leverage their tools to cater to our business needs. Cons FBA Data Feeds only report 1 of 7 critical data feeds, but we have discussed this with Finale and they have this in their development/improvement roadmap. They genuinely listen to the customer's needs which is unheard of! Alternatives considered [StockIQ](https://www.capterra.com/p/170604/StockIQ/)[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) Reason for choosing Finale Inventory Nothing compares to Finale. I have reviewed dozens of other software and they all fell short. Review Source CJ Charles J. GM Retail Used the software for: 6-12 months ### "A more sophisticated platform with excellent customer support" May 3, 2023 5.0 Overall really great compared to our experiences with other platforms. Customer service hands down is what had us stay with Finale. Pros \- excellent customer support -- responsive, knowledgeable, professional- customizable branding features- native integration with QBO, Squarespace, Amazon and Faire Cons \- customization requires some coding knowledge- relatively complicated for new users of inventory management software- some quirks in the UX (e.g. sometimes does not auto refresh after inputting data so have to hard refresh screen to see update) Reason for choosing Finale Inventory The customer service is what kept us feeling secure about continuing with the platform knowing they would not leave us hanging if things were not going right. Switched from [Stocksmith](https://www.capterra.com/p/144117/Craftybase/)[SOS Inventory](https://www.capterra.com/p/159971/SOS-Inventory/) These other 2 are great for starting but did not have all the native integrations that we needed. Review Source JC Joe C. President & Founder Building Materials Used the software for: 1-2 years ### "A Hidden Gem" January 23, 2020 5.0 Since its inception into our business, Finale was incredibly easy to use, simple and straightforward. With an excellent support team and support documentation, we were set up in less than a single day. After that we barely had to get in touch with support, as the self administering factor of Finale is what makes it so great. Pros Finale is incredibly easy to use and provided our company the ability to scale up by using additional features of the product over time. Our inventory is always spot-on as the integrations with various merchants and other software is excellent. Cons The only issue we hold with Finale is their lack of support for iOS and iOS browsers. One could easily integrate the standard browser interface into Finale with some changes and allow those who have an iOS or Mac-based environment be able to use their existing hardware with off-the-shelf scanners. Alternatives considered [SkuVault Core](https://www.capterra.com/p/139964/SkuVault/) Reason for choosing Finale Inventory Finale has everything, value in cost, access to multiple platforms and marketplaces, customization and kitting/bundling. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) We needed a platform that would handle packs or kits, while keeping our standard inventory up to date. Review Source CC Craig C. Owner Retail Used the software for: Less than 6 months ### "Have multiple sales channels? Finale works!" February 19, 2021 5.0 Overall I have to say one of the most impressive experiences with Finale is its people. It's a small group of people who work personally to help you get set up and learn the system. They know their stuff, are professional and friendly. It really is like they are a part of your own team. Their customer service is fantastic, they respond quickly and can get you moving in the right direction right away. You get the feeling that they want to help you be successful. Pros The software is impressive because it works. Our previous inventory management software would have "glitches" sometimes it didn't sync our five sales channels so we were constantly experiencing inventory issues. That stopped with Finale and our numbers have been spot on since. One thing that makes Finale a winning choice for us is that it integrates with Square which we use for POS in our brick and mortar store. Finale keeps our store, website and internet marketplaces inventory synced in near real time. Cons I have to force myself to come up with things I don't like about Finale. But if I could have a wish list, I would like it to automatically sync new products every few minutes like it does with inventory rather than nightly. Although, you can manually initiate the sync. A little more automation with sales channel associations and expected product cost would be nice too. Switched from [Stitch Labs](https://www.capterra.com/p/139349/Stitch-Labs/) Stitchlabs was being sunset by the new owner. Review Source KJ Kristin J. Operations Director Apparel & Fashion Used the software for: 1-2 years ### "Hairbrella x Finale " February 6, 2021 5.0 I've had an awesome experience with Finale so far. We plan to grow and they assured us they'd grow with us. Pros The setup process was very straight forward. Setting up your inventory system can be very tedious but it's very important that it is done correctly. Finale can be fully customized for any type of business. Cons I wouldn't change anything at all. Finale can be pretty complex to a new user so I would suggest teaming up with support. They're very friendly and can help you become a Finale pro in no time. Alternatives considered [Extensiv Order Management](https://www.capterra.com/p/145409/Skubana/)[SkuVault Core](https://www.capterra.com/p/139964/SkuVault/) Reason for choosing Finale Inventory The reviews were amazing and the onboarding team sealed the deal with their excellent customer service. They went over and beyond to make sure we had everything we needed to succeed. Review Source KC Karen C. President Wholesale Used the software for: Less than 6 months ### "Finale Is Great" February 8, 2020 5.0 I have to say the people at Finale are wonderful to deal with. We have had to have numerous calls and they are always so helpful. Pros We have a lot of product assembly kit items and finale allows you to create those and have the pieces taken out of inventory when the kit is sold. It is hard to find a good kitting inventory software. Cons We had to convert our cases to pieces to make this software work with the multiple locations. It is very hard for us to get use to this. Alternatives considered [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) Reason for choosing Finale Inventory Mainly because they could do it all and were cheaper than Cin7. They are United States based so that for us was a big plus too as we wanted to be able to contact someone during business hours should we have a problem. Switched from [inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/) Inflow was not able to communicate with the multiple selling channels. Review Source BH Brett H. President Business Supplies and Equipment Used the software for: 6-12 months ### "Finale Inventory Has Transformed Our Company" August 15, 2019 5.0 We had purchased another inventory management system (Fishbowl) prior to Finale and we struggled to get it implemented for an embarrassingly long time. Everybody in the organization that touched it, hated it... and eventually I decided to abandon it and start my search over. After looking at an endless amount of options a friend recommended Finale. I remember looking at the reviews on Capterra and thinking it was just too good to be true, but that if they were true, I'd found my system. I poured through the demo videos expecting to find something that didn't jibe with how we did business, but I never did. So we started a trial. I was very worried about push back from my staff, especially from the person that would be in charge of implementing it. Within 20 minutes of her poking around she was in love. Once we decided to move forward with it we were ready to start using it within a few weeks. We're using Finale with ShipStation. The learning curve for both was almost non-existent. I have total buy-in from everybody that touches it. It's allowed us to become way better about keeping inventory in stock, made purchasing in time from overseas much easier. It's virtually eliminated shipping errors. For the first time in 20 years of running an inventory based business I TRUST what my inventory management system tells me I have in stock. Most importantly, Finale has made us light years better at serving our customers. Pros Customer support is insanely good. It accurately tracks inventory across several warehouses and sales channels. The integration with Shipstation has revolutionized how we pick, pack and ship. Creating and tracking bills of material across many complicated assemblies is easy and intuitive. Picking using handheld scanners has virtually eliminated errors. In fact, we just went 30 days without a single report of a shipping error from a customer, and have averaged less than a 0.2% error rate in the 8 months that we've been using Finale. With our old system, the error rate was close to 3.0%. Cycle counts with handhelds have eliminated the need to close down to take inventory, we're going to be off on December 31st for the first time ever! Cons We had a little bit of trouble with how Finale tracks BOM of an assembly sold on a marketplace, but worked with their support to find a workaround that has been satisfactory. Even though we didn't like the way it handled it out of the box, we felt like our needs were listened to and a permenant fix is being worked on. Alternatives considered [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[Extensiv Order Management](https://www.capterra.com/p/145409/Skubana/)[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/) Review Source VR Verified Reviewer Operator Sporting Goods Used the software for: 2+ years ### "Fantastic inventory management and order management platform with great reporting" December 29, 2023 5.0 Pros I've been using Finale for about 3 years and with 2 different businesses of varying SKU complexity. They integrated seamlessly with Amazon, Shopify, and Ebay. The average cost features and customizable reporting make my life so much easier. Cons The FBA integration needs some improvement but there's constantly making improvements and I expect to see that improved soon. Review Source Response from Descartes Systems Group January 2, 2024 This was a great way to end the year. Always love when we can help sellers become long-term customers in their growth journey. There will be some big news coming out soon about the updated FBA experience. If you're interested to hear a little more, the team is always available to share more about it: service@finaleinventory.com Steve B. Used the software for: ### "Finale is the best SMB inventory, orders and returns management system on available on the market!" November 23, 2015 5.0 We've been searching the right system to take our company to the next level, lowering working hours and human errors in managing our inventory, sales and especially returns. We've been checking 13 different cloud based software solutions and were mainly interested in 3 features: 1. Manage and sync inventory between our online platforms, Amazon and Magento and offline wholesale orders - so there will be no sells for out of stock items. 2. Manage and sync orders between our online based platforms, shipping platform, ShipStation and our accounting software, QBO - so we won't have to retype those fields to create invoices and payments and prevent human errors in this important area. 3. Manage returns - simply as that! I can't believe that an item based business (not a service based) doesn't manage it's returned orders same as it's outgoing orders. Too much to ask? So first, apparently, very few of the 13 platforms we checked have a returns management system. Some is still in development and most of them don't even have it. Finale has a simple Sale Return feature that does just that in a very smart manner. Second, most platforms sync automatically with QBO, with rules that are hard coded in their software. This has created a big mess in our QBO account, creating new customers, orders on a different serial number and duplicate items. Finale has a manual sync with QBO that shows you exactly what is going to be synced and you can configure it to work as you wish. Last and not least, many of the platforms had lots of connection problems with Magento, in addition to miss information when syncing to ShipStation like the shipping method, weight of the package etc. Finale integration works great! all the order information comes right to ShipStation and then to Finale to sync inventory to the other marketplaces almost instantly. Finale has a simple look and interface which may look old fashion comparing the new fancy looks but you should know to "not judge a book buy it's cover"!. Finale works fast. really fast! importing new information, sync orders and inventory and many more. It has many options that helps you configure Finale to work for you and not the opposite. They offer quick way to import information, use a barcode scanner and many different kinds of reports. They have a dedicated team that it is a pleasure to contact in any case or problem, and any software have some. We hope Finale will keep grow and improve and wish them all the best! Review Source nrY narasimha rao Y. consultant Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Great inventory sportwear and it can be use any ware in world " August 12, 2023 5.0 my experience with Finale Inventory has been overwhelmingly positive. The software's user-friendly interface, real-time tracking, order management, and integration capabilities have all contributed to optimizing our inventory operations. It has become an indispensable tool for our business, allowing us to focus on growth and customer satisfaction while efficiently managing our inventory. Pros One of the standout features of Finale Inventory is its intuitive and user-friendly interface. The software is designed to be easy to navigate, making it accessible for users with varying levels of technical expertise. This is particularly important Cons Mobile App Limitations: While the mobile app is appreciated for its accessibility, some users have mentioned that it might lack certain advanced features available on the desktop version. This could limit the effectiveness of managing inventory on the go for more complex tasks Review Source SM Steve M. Director Sporting Goods Used the software for: Less than 6 months ### "easy to use" October 19, 2022 5.0 I have changed warehouse software 3 times in 5 years and I am confident that Finale will be my final choice.. Pros The system is extremely easy to use and and customisable. It was that easy that in the trial period, I uploaded my stock and inventory and was using it immediately over my exisiting program to search for products, inventory and locations. I was expecting to be testing the program and running along side my current software for a minimum of 2 months but it has been less than 2 weeks and we have already transferred over to it full time.Finale is extremely customisable and by far has the best search functionality i have used in a warehouse management system. With over 15500 SKUs, i need to know what i have in stock in a specific colour, size and style. Sometimes searching while i have a customer in front of me or on the phone. Finale does it all with easy.The onboarding is extremely thorough and they actually encourage me to book more session's. Its normally what comes with a software of a much higher price tag. Cons Integration with Xero - A popular accounting software has no integration, although they have a work a round. Switched from [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) Missing some functionalities Review Source RB Richard B. Project Manager Warehousing Used the software for: 2+ years ### "Great Service!" March 2, 2023 5.0 We work closely with \[sensitive content hidden\] at Finale, who always goes above and beyond to work through any questions we have, even coming up with creative solutions when necessary. The support truly outshines the software! Pros Customer support is great! Shaquille has helped us make this software meet all of our needs! Cons When I first began using the product, I thought there were many shortcomings, but we have worked through the majority of that! I do miss a couple of the legacy reports, specifically the Pull Sheet, since the update, but this is not a big deal. Review Source VR Verified Reviewer CEO Retail Used the software for: 2+ years ### "Finale Completely Changed Our Business" February 6, 2021 5.0 Pros Honestly, I love everything about Finale. Before we started using the software, we were using Google sheets to keep track of all of our inventory. To say that getting Finale was life changing is an understatement. It made sending POs and keeping track of inventory so much easier and faster and was pivotal in helping us grow our business. Not only that, the customer support is out of this world. Anytime I have a question (which is pretty often), the team responds extremely quickly and is always willing to hop on a call to help me with whatever I need. I couldn't recommend this software more. Cons There are a few features and reports that we looked for that Finale didn't have, but nothing that has really made that much of an impact. Review Source AW Aaron W. Operations Manager Wholesale Used the software for: Less than 6 months ### "Finale can tackle the challenges facing eCommerce Businesses with an ease that I cannot believe." October 12, 2017 5.0 Honestly, we have seen a 100% or more efficiency increase in daily operations since taking on Finale. Every aspect of our eCommerce business was improved by the implementation of this software. I would recommend it to anyone needing a solution for warehouse management, regardless of their stance in the eCommerce world. The pure inventory capabilities of this software are exemplary. We have been able to improve our receiving, order accounting, inventory maintenance, returns, shipments; literally EVERY aspect of our business was improved by the acquisition of this software. Pros Many eCommerce businesses face challenges from many different aspects of the sales/inventory flow; here at Bapmic Auto Parts Inc., we were no exception. As a large company with channels in eBay, Amazon, WalMart, and local sales, we desperately needed a ROBUST and COHERENT warehouse/sales management system. After deciding that a cloud based software was the way to go, I proceeded to test a multitude of TOP ERP/Warehouse Management software(s). These ranged from Odoo, SKUVault, ERPNext, and the like, to more advanced solutions like SAS, Sage, Microsoft Dynamics, and so on. I was surprised in my research to find very few comprehensive solutions that would supply us with all the tools needed to unify our operations. Then, I stumbled upon Finale...needless to say, I was extremely, and pleasantly surprised. Finale's ability to leverage ShipStation for inventory and order recording is second to none. The ease of setup, operation, and customization is a refreshing change in the world of open source, cumbersome solutions, versus overpriced, over-complicated systems. Custom Integrations? Endless. Multiple warehouses? No problem. Multiple BINS? Done. Suppliers, purchasing, re-ordering? Done, done, and done. Sales, customers, advanced reporting, accounting charts, and inventory history? Yep, it's covered. Receiving? Of course, even with Expiration Dates or LOT ID's. Can it barcode?? Yes sir. Support? Top Notch. Take the Free Trail, you will NOT be disappointed. Review Source GH Greg H. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "A bright shining spot in the morass of crappy SaaS" January 20, 2023 5.0 Really good. Been with them for many years. Pros It is the most critical system we have in managing our ecommerce business. It integrates with our shipping software and websites and completely manages our inventory. Support is top notch in a time when very few companies put much effort into support. Also, pricing is fair. Cons It would be nice if the PDAs were syncing in real-time rather than requiring batching. This can cause some unusual results at times. Review Source MD Michael D. President / Owner Used the software for: ### "Robust, Elegant, and Intelligent Inventory Management Software" November 2, 2015 5.0 We've been in the business of eCommerce for almost 15 years and while there are many options for building a sales platform, off-the-shelf back end options have always been somewhat lacking. In our experience product inventory management software is either far too complicated or requires contortions to integrate with the big names in website platforms. To make matters worse, when you use a third party order management system generally things get unnecessarily complicated. We found Finale Inventory in the course of our search and immediately started poking around the software. I'm notorious for needing to use something first before I commit and Finale gave us the opportunity to take their software for a test ride. It's hard to describe first impressions, as I've been burned before by software that looked either too slick (and didn't really understand what inventory software should be) or too austere (but with so many unnecessary features you wonder if the designer ever actually managed inventory). To embrace hyperbole for a moment, Finale Inventory is 'just right'. Every time I thought it might lack some important feature I discovered that the feature was there, just one level deeper down so that it didn't clutter the user interface. This is important because the software is robust to say the least, without being cluttered or discouraging. The best part of the entire system (for me) is the copy and paste ease with which you can manipulate data. If you need to make a change to multiple skus, you need only open a spreadsheet and create a few columns with the data you want to add or change. Copy and paste that data into Finale and then assign each column to match with where you need it to go and you're done. I could probably go on and on, but I'll end on this. Support so far has been stellar and there are MANY videos that the creators have posted to YouTube that allow you to quickly learn every aspect of the system. We were up and running in an hour, and as we dived into using Finale we never felt lost or overwhelmed. If you manage a business with inventory and Finale Inventory is compatible with your software you'd do well to give it a hard look. Review Source MS Mike S. Co-Founder Furniture Used the software for: 2+ years ### "Wouldn't be here without it" March 9, 2021 5.0 Pros We purchased Finale Inventory within the first few weeks of starting our business in 2016, back when $149 was an insane amount of money to be spending on software each month and we could barely afford it. It was one of the best decisions we made. Not only do we have historic data going back to the beginning of our business, Finale has allowed us to grow and scale in a way we never could have without it. Our catalog started with a few component entries and has grown to hundreds of SKUs in a short couple of years. We never could have managed this growth in a sustainable manner without the important inventory tracking capabilities that Finale provides. Cons Velocity tracking of build orders and material usage similar to how components are tracked from sales orders. Review Source Andy F. Customer Service Administrator Sporting Goods Used the software for: 1-2 years ### "Very functional application with knowledgeable and attentive tech support" April 7, 2017 5.0 Pros The inventory tracking is top-notch, and it's eliminated all instances of us shipping an incorrect item. The app is feature-rich, and whenever a feature is lacking, Mike & Chinh work to quickly create the functionality we've requested (when possible). They are quick to respond and help us when needed, and we look forward to using Finale for years to come! Cons Why spend time writing a con when we can just ask them to add a given feature? They have addressed every issue thus far. Review Source JS Jessica S. Shipping Specialist Warehousing Used the software for: 1-2 years ### "Great Website " October 7, 2022 5.0 My overall experience is that I really like it and I'm very comfortable with using it. It took me about a week to get a hang of it ... It's just that simple. I would recommend this and use this as well. Pros This product is probably the easiest to use and understand. I like how simple and self explanatory it is. Cons The only thing I didn't like was that I couldn't stock change myself and at times some things wouldn't populate. Review Source JM Joe M. Manager Retail Used the software for: 6-12 months ### "Amazing Program with even better customer service" August 3, 2021 5.0 I was in a jam several months ago. My inventory software crashed. I contacted finale, and stressed the importance of my situation. THAT DAY, I received a phone call from one of their technicians, \[SENSITIVE CONTENT\]. \[SENSITIVE CONTENT\] and the rest of finale’s staff helped me get back on my feet almost immediately and held my hand through this entire process and continue to do so. Great company. Pros Very plug and play. Very user friendly. Amazing staff Cons Technicians don’t work on the weekends, but that’s most software companies. Review Source AM Andrew M. VP Retail Used the software for: 2+ years ### "Finale Inventory Software" June 27, 2020 5.0 Finale's customer service is exceptional. Can't express that enough. Pros Using Finale has saved us an incredible amount of time. The orders off our e-commerce websites are created automatically in Finale and inventory is adjusted and tracked automatically, requiring little to no work on our end for this. It really does so many things well, its hard to say one thing we like the most. We just take it for granted. Easily the best software company we have dealt with. They willingly and quickly answer our questions. Cons I think getting used to using it. Learning any new system takes time. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.