# Page 2 | Finale Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Finale Inventory the right Inventory Management solution for you? Explore 218 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149851/Finale-Inventory/reviews --- Finale Inventory 4.7 (218) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Page 2 - Reviews of Finale Inventory ## Showing most helpful reviews Showing 26-50 of 218 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MW Mike W. Operations Manager Retail Used the software for: 2+ years ### "Finale Inventory ROCKS!" April 23, 2025 5.0 I look at stock levels on a daily basis, and easily create Purchase Orders from the same software. Inventory levels are adjusted as soon as product is received, and as soon as it's picked for an order. I can see what's on hand, what's on order, and even how many days' worth of product I have. Stock levels take BOMs into account. That's huge. Product Lookups are simple to create and link. There's also the ability to create Custom Fields. Finale barcoding makes life in a warehouse much easier. Pros Reporting is where shines. More integrations than I would ever need, with the ability to add a new one. Very easy to use, with clearly labeled & well-organized menu items. Getting started, I had questions. My questions were answered really quickly by the \[sensitive content hidden\] of the company. My phone calls are answered. Easy to implement, with guidance apparently for as long as needed. Cons A difficult question is what I dislike about . There are features that I don't use, but there are no features that I do use that I have any qualms about. Alternatives considered [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[Odoo](https://www.capterra.com/p/135618/Odoo/)[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/) Reason for choosing Finale Inventory At the time we decided that would meet all of our needs, and it seemed future-proof, giving us the ability to continue our upward trajectory. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We outgrew our ability to do everything manually Review Source PR Phillip R. Warehouse and supply specialist Banking Used the software for: 2+ years ### "Finale is great for purchasing and sales" April 7, 2025 4.0 It was good as long as you want to track purchasing and selling Pros It would send me updates on what inventory was low Cons It was geared more toward sales and my job needed it more for inventory tracking Review Source Josue G. Asistente Administrativo Consumer Services Used the software for: 1-2 years ### "Esto puedo decir de Finale Inventory" March 8, 2025 5.0 Es general es software es util y la experiencia ha sido positiva por su facilidad de implementación y sincronización con diferentes plataformas Pros Me gusta q permite sincronizar inventarios entre multiples plataformas como Shopify lo q cual me ha resultado de utilidad Cons Para empresas pequeñas el precio puede ser muy elevado lo cual es un punto a tomar en consideración Review Source JL Jordan L. President Retail Used the software for: 1-2 years ### "Software That Is a Great Problem Solver!" November 21, 2024 5.0 At this point, I'm not sure I could live without it! Pros The suite of tools in solve problems! The warehousing functions and flexible and easy to use. The purchasing functions integrate perfectly. The receiving functions are excellent. The reporting is awesome. Cons There are so few issues to report ... it's true that they're always adding new features and sometimes there is a period of time when new feature are getting ironed-out. But overall the performance from the software is amazing. Alternatives considered [SkuVault Core](https://www.capterra.com/p/139964/SkuVault/)[SOLOCHAIN WMS](https://www.capterra.com/p/192192/Generix-Group-WMS/) Reason for choosing Finale Inventory Price, features, and outstanding customer support. Review Source SN Shanna N. Designer Apparel & Fashion Used the software for: Less than 6 months ### "Great inventory management tool" February 23, 2026 4.0 I think this is a fantastic way to track inventory and a fabulous way to know what needs to be in production when stock is low. Pros Really great service for tracking inventory through several sales channels. Would recommend to anybody selling on several platforms Cons I love this service and wish I knew about it sooner, I don’t have any cons with this service at all. Review Source GE Grant E. Head of User Experience Alternative Medicine Used the software for: Less than 6 months ### "Great for Any Situation" October 9, 2024 5.0 My business is unique and needed a lot of extra care, but we eventually were able to go live with a great system that will be usable by production staff and greatly improve the process of inventory transfers. Pros Finale really helps you customize their program to your needs and walks you through every step of the way. They support a lot of integrations and have a really intuitive interface. They're a stable, great choice for managing inventory, especially if you're using Lightspeed X or BigCommerce. Cons A lot of the documentation is older and needs to be updated, and a lot of terms are a little confusing for someone without inventory platform experience. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/)[inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/) Reason for choosing Finale Inventory They integrate very well with Lightspeed and BigCommerce, which our business uses. Review Source Omar A. Chief Operations Officer Automotive Used the software for: 1-2 years ### "Excellent & highly intuitive software. 10/10 value for money." September 13, 2024 5.0 Excellent, helped our company scale no doubt. It has some very strong integrations & reporting I really like and wouldnt have been able to accomplish what I wanted without them. Pros Knowledgeable support team Strong integrations with google drive & reporting Cons Wish there was a more direct hot line to the knowledgeable team members Alternatives considered [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Finale Inventory Cost and ease of use/implementation , no long term hefty contracts. Switched from [Qoblex](https://www.capterra.com/p/149202/Stock-Buy/) No comparison really. We need a prefect out of the box solution and Finale offered everything we needed. Review Source BM Benny M. Ops Manager Logistics and Supply Chain Used the software for: I used a free trial ### "Warehouse Ops Manager" December 26, 2024 5.0 The introduction was really good and the tutorial was great. Pros Ease of use the program was robust enough but not complicated Cons I really could not discern a down side because all my questions were answered. Review Source SS Scott S. Manager Wholesale Used the software for: Less than 6 months ### "Excellent software supported by even more excellent staff." August 2, 2024 5.0 The experience has been excellent. Again, it's the staff (\[sensitive content hidden\]) that made our choice to go with Finale easy. Pros Finale is a reasonably-priced inventory tracking software. It has many features that we need. With kitting capabilities, robust reporting features, an easy-to-read interface, high-speed processing times, Finale is exactly what we were looking for. The integration process with Shopify and Quickbooks is amazing as well. The onboarding process was a breeze with the copy/paste feature available with Finale. I was able to move all of the item, sale, and customer data from our old system to Finale in 2 days. The best feature of Finale, however, is the staff. I have been very happy with the software, but it's the Finale staff that makes this a 5-star investment. Cons The only thing that I might change a bit is that the shipping and receiving tables might be a little bit easier to read. Other than that, I have not found any cons. Alternatives considered [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/) Reason for choosing Finale Inventory The features provided by Finale were exactly what we needed. Integration with Shopify and Quickbooks is very important to us as well. \[sensitive content hidden\] was incredibly knowledgeable, professional, and helpful. Some of the other software packages that we tested were excellent, but it was \[sensitive content hidden\] that made our choice easy. Review Source TR Tyler R. Owner Construction Used the software for: Less than 6 months ### "Happy to report!" August 28, 2024 4.0 I am happy overall with the quality of the cost Pros The ease of use for the cost was not bad Cons There is nothing negative to comment about Review Source Daniel V. Ingeniero Mecanico Warehousing Used the software for: 1-2 years ### "Organiza tu trabajo con inventario final" March 10, 2024 5.0 excelente puedo ordenar todo de forma sencilla, llevar un control absoluto de mis proveedores, mercancía, tipo, cantidad, realmente lo recomiendo Pros me agrada porque me permite gestionar la base de datos del inventario de la empresa de forma sencilla ordenada, asi mismo poder crearlo de forma automatizada, puedo gestionar todo por tamaño, ubicacion tipo de materiales Cons no todos tiene acceso a el y es un poco caro Review Source BH Brett H. President Business Supplies and Equipment Used the software for: 6-12 months ### "Finale Inventory Has Transformed Our Company" August 15, 2019 5.0 We had purchased another inventory management system (Fishbowl) prior to Finale and we struggled to get it implemented for an embarrassingly long time. Everybody in the organization that touched it, hated it... and eventually I decided to abandon it and start my search over. After looking at an endless amount of options a friend recommended Finale. I remember looking at the reviews on Capterra and thinking it was just too good to be true, but that if they were true, I'd found my system. I poured through the demo videos expecting to find something that didn't jibe with how we did business, but I never did. So we started a trial. I was very worried about push back from my staff, especially from the person that would be in charge of implementing it. Within 20 minutes of her poking around she was in love. Once we decided to move forward with it we were ready to start using it within a few weeks. We're using Finale with ShipStation. The learning curve for both was almost non-existent. I have total buy-in from everybody that touches it. It's allowed us to become way better about keeping inventory in stock, made purchasing in time from overseas much easier. It's virtually eliminated shipping errors. For the first time in 20 years of running an inventory based business I TRUST what my inventory management system tells me I have in stock. Most importantly, Finale has made us light years better at serving our customers. Pros Customer support is insanely good. It accurately tracks inventory across several warehouses and sales channels. The integration with Shipstation has revolutionized how we pick, pack and ship. Creating and tracking bills of material across many complicated assemblies is easy and intuitive. Picking using handheld scanners has virtually eliminated errors. In fact, we just went 30 days without a single report of a shipping error from a customer, and have averaged less than a 0.2% error rate in the 8 months that we've been using Finale. With our old system, the error rate was close to 3.0%. Cycle counts with handhelds have eliminated the need to close down to take inventory, we're going to be off on December 31st for the first time ever! Cons We had a little bit of trouble with how Finale tracks BOM of an assembly sold on a marketplace, but worked with their support to find a workaround that has been satisfactory. Even though we didn't like the way it handled it out of the box, we felt like our needs were listened to and a permenant fix is being worked on. Alternatives considered [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[Extensiv Order Management](https://www.capterra.com/p/145409/Skubana/)[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/) Review Source BH Blythe H. Operations Consumer Goods Used the software for: 2+ years ### "Finale has improved everything in our company" February 9, 2021 5.0 Finale was introduced to our company after a long, tedious process of finding and then trying to implement another IMS (Fishbowl). I was skeptical of the great reviews and claims from other users since I had really been put through the wringer by another company during implementation. After going through a demo and poking around a bit, I was sold. Importing all of the data was a breeze, the user interface is intuitive and for me, the best part is that if I did hit a snag, I could be on a screen share with a Finale rep in no time and they would patiently walk me through it. I'm not exaggerating when I say Finale made everything better. It has transformed the way we do business by allowing us to manage our inventory accurately across multiple sales channels and provide a better experience for our customers. Pros Finale implementation is quick and pretty simple. We use it with ShipStation and the learning curve was practically non-existent because it's so intuitive. Importing data is just a matter of copying and pasting a spreadsheet into their import tool. This makes adding and updating products/customers/vendors/etc. a breeze. I also generate invoices from Finale. We have pretty long production lead times on the majority of our products so predicting stock outs is very important to us and we can trust Finale to calculate that information correctly. The basic reporting is good but the ability to customize existing reports or create your own is excellent. Most importantly, their level of customer service is absolutely top notch. Cons We did have some hiccups with marketplace integrations but we able to work with Finale to create workarounds that have been fine. Review Source AF Albert F. Developer Consumer Electronics Used the software for: 2+ years ### "Finale Inventory has been a crucial tool in our inventory management" April 22, 2024 5.0 Pros Comprehensive inventory management, flexible and customizable reporting, and extremely responsive customer support all make Finale an easy choice for our inventory needs. There has also been very little down time in the 2+ years we've been using Finale. Cons The only place where we've found Finale a little bit lacking is in their API documentation. Thankfully their support team is incredibly responsive and knowledgeable, which has made up for that. Review Source VR Verified Reviewer Operator Sporting Goods Used the software for: 2+ years ### "Fantastic inventory management and order management platform with great reporting" December 29, 2023 5.0 Pros I've been using Finale for about 3 years and with 2 different businesses of varying SKU complexity. They integrated seamlessly with Amazon, Shopify, and Ebay. The average cost features and customizable reporting make my life so much easier. Cons The FBA integration needs some improvement but there's constantly making improvements and I expect to see that improved soon. Review Source Response from Descartes Systems Group January 2, 2024 This was a great way to end the year. Always love when we can help sellers become long-term customers in their growth journey. There will be some big news coming out soon about the updated FBA experience. If you're interested to hear a little more, the team is always available to share more about it: service@finaleinventory.com James L. Consumer Goods Used the software for: 1-2 years ### "Finally, An Inventory Management Solution That Does Just That, Really Well" September 25, 2015 5.0 After months of testing and trialing every inventory management software and system on the market, Finale has been such a blessing! From the very first day of signing up, the Finale owner and team have been extremely helpful and responsive to any and every one of our questions or concerns. The interface, layout and organization of the Finale app is extremely user-friendly and does not distract the user with unnecessary formats, colors, layouts and displays. We love the minimalist approach. Everything you need and nothing you don't. The search feature is so optimal and incomparably easy to use within every view option. Your search results are instant and appear immediately as you start typing. Finale has the best import tool we have ever seen. You simply copy cells from excel and paste them into the web browser. Finale takes care of the rest. This truly intuitive copy/paste import feature makes saving, importing and editing your catalog via excel spreadsheets a thing of the past. Generating purchase and sales orders were a real pain-point with previous trial services. PO generating in Finale is intuitive and automatic enough so that anyone on our team could go in and place orders with the suppliers stored in the system. You can also create custom fields, which we use for internal communication to streamline our operations. If you use Ship Station (in our opinion the best shipping management software), this is where Finale’s strength is. It flawlessly sync’s with Ship Station ensuring that you only ship products that are in stock and order out-of-stock items. Finale gives you the things you want in an inventory management software without all the fluff. We tried other solutions that tried to be an all-in-one solution, but they all end up being mediocre services. Finale does one thing really well and that’s inventory management. Regular updates of the software leave our team comfortable knowing that as a system, Finale is always pushing for optimal streamlined cutting edge performance and integrations. We are elated to be using Finale and already have accounts for both of our companies. Pros Cloud based, unlimited users, copy and paste import and edit features, easy stock take, integration with ShipStation with regular attention and upgrades. Strongest search feature we’ve seen. Slick interface and automatic purchase order generation. Review Source JM Joseph M. Data Analyst Used the software for: 2+ years ### "Superb service, perfect for our needs, easy to use" July 25, 2017 5.0 Pros We are part of a university research lab group that uses Finale to track supplies of biospecimen collection kits (builds) and lab supplies. The ability to create builds (to track individual components) for our kits is wonderful! Also, the ability to track lot identifiers and expiration dates is critical for lab reagents and things like blood collection vials. Having has really helped as our group as we have grown. It's very easy to use and their are still numerous features that we haven't fully explored. Pricing is very reasonable as well. The customer service is FANTASTIC! Chinh (Co-founder, Finale Inventory) has always been very accessible and replies promptly. He's spent extra time walking through problems with us over the phone. This company really goes out of their way to make sure their customers are happy. I can't stress that enough. We have used Finale since late 2014 and are currently in the process to expand our use of it. We are very pleased with both the software and the tremendous customer service and user support. Cons Overall, we are extremely happy with the software. Sometimes our inventory numbers get off due to user error, especially when our builds change (which is not often). So we don't suggest relying solely on re-order thresholds. This is a problem more with our workflow than the software, but it would be nice if there were some kind of mechanism to assist with build changes and inventory audits (though there are great report features and barcode tracking is an option). We have discussed upgrading to use the barcode tracking (which would probably help alleviate this problem for us), but have not made that commitment. The ability to control user permissions and access (like completely separating inventory) is also a little limited, but we haven't really had problems from this. Finale does allow you to assign inventory to different custom locations, but we did decide to get a second account to fully separate our inventory tracking between two groups that never share inventory. On the other hand, being able to share inventory and easily move items from one location to another is also a great benefit. Review Source Steve B. Used the software for: ### "Finale is the best SMB inventory, orders and returns management system on available on the market!" November 23, 2015 5.0 We've been searching the right system to take our company to the next level, lowering working hours and human errors in managing our inventory, sales and especially returns. We've been checking 13 different cloud based software solutions and were mainly interested in 3 features: 1. Manage and sync inventory between our online platforms, Amazon and Magento and offline wholesale orders - so there will be no sells for out of stock items. 2. Manage and sync orders between our online based platforms, shipping platform, ShipStation and our accounting software, QBO - so we won't have to retype those fields to create invoices and payments and prevent human errors in this important area. 3. Manage returns - simply as that! I can't believe that an item based business (not a service based) doesn't manage it's returned orders same as it's outgoing orders. Too much to ask? So first, apparently, very few of the 13 platforms we checked have a returns management system. Some is still in development and most of them don't even have it. Finale has a simple Sale Return feature that does just that in a very smart manner. Second, most platforms sync automatically with QBO, with rules that are hard coded in their software. This has created a big mess in our QBO account, creating new customers, orders on a different serial number and duplicate items. Finale has a manual sync with QBO that shows you exactly what is going to be synced and you can configure it to work as you wish. Last and not least, many of the platforms had lots of connection problems with Magento, in addition to miss information when syncing to ShipStation like the shipping method, weight of the package etc. Finale integration works great! all the order information comes right to ShipStation and then to Finale to sync inventory to the other marketplaces almost instantly. Finale has a simple look and interface which may look old fashion comparing the new fancy looks but you should know to "not judge a book buy it's cover"!. Finale works fast. really fast! importing new information, sync orders and inventory and many more. It has many options that helps you configure Finale to work for you and not the opposite. They offer quick way to import information, use a barcode scanner and many different kinds of reports. They have a dedicated team that it is a pleasure to contact in any case or problem, and any software have some. We hope Finale will keep grow and improve and wish them all the best! Review Source AK Allison K. Inventory Manager Retail Used the software for: 1-2 years ### "Finale Inventory" November 20, 2023 4.0 Was advertised as easy to install and would be easy to walk through regardless of tech savvy or not but the process dragged and instead of getting it up and running sooner it was several months later. Pros Ability to predict run out of product Cost breakdown QOH and available counts Cons When the site is only updated every five minutes and if having high sales the probability of overselling is so much higher. Was recommended if only a few items left in stock to pause the push for inventory counts then restart once the sale or traffic slows down to catch up. Review Source Response from Descartes Systems Group November 21, 2023 Hello Allison, We'd be happy to review your account settings to see if we can help mitigate overselling. Like you mention, there are several best practices we can apply to your account when QOH is low, as well as proactive issuance of purchase orders based on reorder quantities reporting to make sure you're a step ahead of it all as best as possible. Please feel free to contact us at service@finaleinventory.com at your convenience. nrY narasimha rao Y. consultant Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Great inventory sportwear and it can be use any ware in world " August 12, 2023 5.0 my experience with has been overwhelmingly positive. The software's user-friendly interface, real-time tracking, order management, and integration capabilities have all contributed to optimizing our inventory operations. It has become an indispensable tool for our business, allowing us to focus on growth and customer satisfaction while efficiently managing our inventory. Pros One of the standout features of is its intuitive and user-friendly interface. The software is designed to be easy to navigate, making it accessible for users with varying levels of technical expertise. This is particularly important Cons Mobile App Limitations: While the mobile app is appreciated for its accessibility, some users have mentioned that it might lack certain advanced features available on the desktop version. This could limit the effectiveness of managing inventory on the go for more complex tasks Review Source Ken S. VP Retail Used the software for: Less than 6 months ### "Great product and customer service" September 10, 2021 5.0 Overall we are very happy with . The sotware does what it need to and the customer service team is outstanding! Pros Coming from an open source erp that was complicated I loke how easy it is to find and do things in Finale. I especially like the cut and paste spreadsheet import system. This makes it much easier to accomplish many tasks. As with wany new software, customer service is really importat and the people at Finale get and A+ in customer service. They offer live training, video tutorials and are always avaailable to answer questions. Cons We are new to the software and have found nothing we really would want to change. Review Source FG Francesca G. ICT Director Information Technology and Services Used the software for: 1-2 years ### "Inventory Management at its Best" May 6, 2024 5.0 Data synchronization is very easy and fast which makes inventory management and inventory tracking quite effective. Pros It makes it easy for our firm to know what is in stock and what is out of stock and it easily integrates with our system. Cons Still have found no issues with Review Source SM Steve M. Director Sporting Goods Used the software for: Less than 6 months ### "easy to use" October 19, 2022 5.0 I have changed warehouse software 3 times in 5 years and I am confident that Finale will be my final choice.. Pros The system is extremely easy to use and and customisable. It was that easy that in the trial period, I uploaded my stock and inventory and was using it immediately over my exisiting program to search for products, inventory and locations. I was expecting to be testing the program and running along side my current software for a minimum of 2 months but it has been less than 2 weeks and we have already transferred over to it full time.Finale is extremely customisable and by far has the best search functionality i have used in a warehouse management system. With over 15500 SKUs, i need to know what i have in stock in a specific colour, size and style. Sometimes searching while i have a customer in front of me or on the phone. Finale does it all with easy.The onboarding is extremely thorough and they actually encourage me to book more session's. Its normally what comes with a software of a much higher price tag. Cons Integration with Xero - A popular accounting software has no integration, although they have a work a round. Switched from [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) Missing some functionalities Review Source Steve L. Used the software for: 1-2 years ### "Chocoley Loves Finale" August 3, 2016 5.0 I just wanted to drop you a quick note to tell you how pleased Chocoley is with using Finale as our inventory management system. Having been on the Finale system for the past year, we have been able to easily integrate our website, Chocoley.com, Shipstation, QuickBooks and Amazon.com for a seamless and accurate management of our inventory across all marketing & sales channels. Prior to using Finale, we were completely in the weeds and had nothing but problems managing our inventory. The idea of selling in different channels was a pipedream and thanks to Finale, it's not just a desire, but reality. If anyone is thinking about utilizing Finale, they should move forward, as it is the right decision. No costly software to buy and the customer support has truly been unbelievable... I am always amazed at how much time and energy you guys have provided in answering questions or helping new employees get indoctrinated into using the system... always with a great attitude and willingness to help and never making us feel like we're taking too much time...and not charging a dime for that added benefit is HUGE!!! Thank you, thank you, thank you for providing a great product and awesome service at such a reasonable price. I can't imagine using anyone other than Finale for our inventory management system. Review Source AZ Ana Z. Sales Automotive Used the software for: 2+ years ### "Finale is a critical part of keeping track of our inventory" July 31, 2023 5.0 Pros For our company, the ability to see what inventory we have and where it is at a glance is such a time saver. Cons The invoicing side could be improved, but it has been improved significantly since I started using it in 2016. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.