# Page 3 | Finale Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Finale Inventory the right Inventory Control solution for you? Explore 218 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149851/Finale-Inventory/reviews --- Finale Inventory 4.7 (218) [View alternatives](https://www.capterra.com/p/149851/Finale-Inventory/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Page 3 - Reviews of Finale Inventory ## Showing most helpful reviews Showing 51-75 of 218 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jolynn M. Materials Development Director Used the software for: ### "Great Plug and Play Tool" January 5, 2015 5.0 We needed a solution for a complicated international, multi-location barcoded inventory management system that was easy to understand, quick to implement and that could manage the complexity of our business model. The team at Finale was quick to understand our needs and worked hard to create solutions, within their framework in an extremely timely manner, that worked. Start easy: We went live in less than 3 months of our first engagement. It was a team effort that included a specific and doable work plan from the leadership at Finale. Any glitch or issue that came up they were quick to respond and trouble shoot. As the project sponsor, I felt well informed, abreast of the issues and included on solutions. Reduce Human Error: The Finale team has the depth and breadth to listen and respond to the complexities of the business model by asking pointed questions to increase their knowledge of business processes. We started to capture our inventory as we were still working out the nuances of our model, and although I know it was stressful for them, as the client they were nothing but professional and timely in there solutions. Peace of Mind: Having no inventory system at all, to having the Finale Inventory System is allowing us to take our business to the next level. We are able to see at a glance, globally, what we have in inventory and shift product around to speed our time to market. What use to take weeks/months to resolve, now can be achieved in hours. Work anywhere: We have inventory in multiple countries around the globe. As the Director of the division, I can see at a glance from wherever I am not only the inventory levels, but I can run reports and give directives that will save us considerable resources, both monetary and human. Pros I highly recommend the team at Finale and their inventory tool. They are fantastic to work with. They are solution driven, they listen, they inform when scope creep arises, and they are mindful of budgets, time and deliverables. A winning team. Cons None that I have come across in our go live phase. Review Source RB Richard B. Project Manager Warehousing Used the software for: 2+ years ### "Great Service!" March 2, 2023 5.0 We work closely with \[sensitive content hidden\] at Finale, who always goes above and beyond to work through any questions we have, even coming up with creative solutions when necessary. The support truly outshines the software! Pros Customer support is great! Shaquille has helped us make this software meet all of our needs! Cons When I first began using the product, I thought there were many shortcomings, but we have worked through the majority of that! I do miss a couple of the legacy reports, specifically the Pull Sheet, since the update, but this is not a big deal. Review Source Marshall G. Co-Founder Wholesale Used the software for: 1-2 years ### "Finale Inventory - Distributor's Perspective" February 5, 2019 5.0 The team at Finale Inventory has been amazing! They were extremely helpful with on-boarding; Have routinely answered support tickets during off hours; Go above and beyond trying to find us solutions to any issue; and have the patience to explain situations to us thoroughly. Pros When we were looking for a new inventory solution we had one major issue: How can we manage inventory across over a dozen websites, (and through our wholesales program) with some degree of accuracy, while allowing our in-house account managers and order processing personnel ease of use? Finale was a complete and total answer to that question. Pros: \* Simple interface \* Extremely fast and easy for building purchase orders or sales orders \* Adding customers, suppliers, and new products is extremely easy. \* Very flexible reporting module. Cons \* Not enough group security. \* Needs a bit more flexibility in the interface options. \* Needs a better way of tracking cancelled orders and how they affect inventory. Review Source CL Caleb L. Warehouse Manager/eCommerce Specialist Wholesale Used the software for: 6-12 months ### "The best recommendation for a warehouse management system we've ever gotten!" April 18, 2018 5.0 Pros I have been using Finale for over Six months now and it really has been one of the better decisions that we have made moving forward with a warehouse management system. It was recommended to us by mutual friends. We came from using Skubana and there were so many things that just didn't work nor met our expectations about a WMS. We had to change a lot of our natural workflow to adapt to Skubana limitations and even then, it was a struggle. When we first considered changing our system to Finale we were very sceptical since we had already committed so much to Skubana. We thought we would need to start back at square one and the entire gruesome process would start again. That wasn't the case at all, the switch over to Finale was not even a days' worth of work. It was so easy to set everything up that we were operating at 80% in the first 3 hours. One of the most notable things about Finale is that we were able to address every single problem that our previous WMS could not. Some examples were Dynamic Purchase Order Integration, Location Auditing, System Search functions (Searched the entire database for items rather than just what is categorized under a supplier), and the ability to push fake qty and live qty for the same item for different listings on the same store. Finale works on having the system work, while some other WMS (Skubana) work on making their systems look good. I look forward to seeing Finale grow more and more! Cons Nothing really, so far Finale has been really great. I have already been recommending Finale to a lot my other eCommerce friends that work in similar workflows that we do. Review Source VR Verified Reviewer CEO Retail Used the software for: 2+ years ### "Finale Completely Changed Our Business" February 6, 2021 5.0 Pros Honestly, I love everything about Finale. Before we started using the software, we were using Google sheets to keep track of all of our inventory. To say that getting Finale was life changing is an understatement. It made sending POs and keeping track of inventory so much easier and faster and was pivotal in helping us grow our business. Not only that, the customer support is out of this world. Anytime I have a question (which is pretty often), the team responds extremely quickly and is always willing to hop on a call to help me with whatever I need. I couldn't recommend this software more. Cons There are a few features and reports that we looked for that Finale didn't have, but nothing that has really made that much of an impact. Review Source ALD A L D. President Retail Used the software for: 6-12 months ### "Finale Inventory Review" March 4, 2021 5.0 Pros The ability to integrate with ShipStation, maintain an accurate inventory, produce accounting reports and make drop shipments. I have very much appreciated my time using Finale Inventory. Their team has a can do attitude that has been always ready to address and help with any question or issue that I have had using their program. An additional plus for Finale Inventory is that they always working to improve its functionality. Finale is not one of those companies that is stagnant and resting on their laurels, but are constantly working to grow and improve their program for the end user. This is a great solution for smaller companies that have been outpriced by cloud based systems that are more oriented to mid to larger companies. Cons It would be nice if there was complete functionality on a mobile device. Drop down boxes within the program work in the Windows 10 environment, but not within Andorid. There is a little bit of a learning curve to understanding the program, but in actuality it is only because it is such a great program and there is so much that you can do in its environment to maintain an accurate inventory and produce accounting reports. Review Source Ember H. Creative Director, Graphic, Web & App Designer Sports Used the software for: 6-12 months ### "Simple & Powerful" July 17, 2018 5.0 Finale has helped my company make operations fast, efficient and accurate so we can spend less time on operations and more time on sales and customer relations. The customer support at Finale is pretty incredible...I've called out of the blue and gotten someone on a screenshare call within minutes to fix an issue. Overall this software may not look like the most high tech inventory solution out there, but simply put, it works. Give them a try. Pros It's everything you need an inventory software to do simply and easily without bloat or unnecessary features. Finale integrates seamlessly with all our sales channels and works perfectly all the time. We have multiple warehouses. Before Finale, I used to have to manually update this inventory from multiple spreadsheets...it took about 4 hours every week. Now the same exact task takes me about 4 minutes and I do it daily. We are have increased accuracy with less work. The single best feature about Finale is the product lookups that allow you to match multiple sku variations to one primary sku. Cons The returns and exchanges process needs improvement. I would like to create PO's in bulk. Review Source AW Aaron W. Operations Manager Wholesale Used the software for: Less than 6 months ### "Finale can tackle the challenges facing eCommerce Businesses with an ease that I cannot believe." October 12, 2017 5.0 Honestly, we have seen a 100% or more efficiency increase in daily operations since taking on Finale. Every aspect of our eCommerce business was improved by the implementation of this software. I would recommend it to anyone needing a solution for warehouse management, regardless of their stance in the eCommerce world. The pure inventory capabilities of this software are exemplary. We have been able to improve our receiving, order accounting, inventory maintenance, returns, shipments; literally EVERY aspect of our business was improved by the acquisition of this software. Pros Many eCommerce businesses face challenges from many different aspects of the sales/inventory flow; here at Bapmic Auto Parts Inc., we were no exception. As a large company with channels in eBay, Amazon, WalMart, and local sales, we desperately needed a ROBUST and COHERENT warehouse/sales management system. After deciding that a cloud based software was the way to go, I proceeded to test a multitude of TOP ERP/Warehouse Management software(s). These ranged from Odoo, SKUVault, ERPNext, and the like, to more advanced solutions like SAS, Sage, Microsoft Dynamics, and so on. I was surprised in my research to find very few comprehensive solutions that would supply us with all the tools needed to unify our operations. Then, I stumbled upon Finale...needless to say, I was extremely, and pleasantly surprised. Finale's ability to leverage ShipStation for inventory and order recording is second to none. The ease of setup, operation, and customization is a refreshing change in the world of open source, cumbersome solutions, versus overpriced, over-complicated systems. Custom Integrations? Endless. Multiple warehouses? No problem. Multiple BINS? Done. Suppliers, purchasing, re-ordering? Done, done, and done. Sales, customers, advanced reporting, accounting charts, and inventory history? Yep, it's covered. Receiving? Of course, even with Expiration Dates or LOT ID's. Can it barcode?? Yes sir. Support? Top Notch. Take the Free Trail, you will NOT be disappointed. Review Source RS Regina S. Office Manager Logistics and Supply Chain Used the software for: 2+ years ### "Finale Makes Our World Easier" October 11, 2021 5.0 Our overall experience with Finale has been thumbs up; our facility would not be able to run like a well-oiled machine without this system. Kudos to all! Pros Using Finale makes our daily takes run smoothly, and hiccups are fixed in a timely manner, the troubleshooting team is outstanding. Cons There aren't any known issues with Finale within our team. Reason for choosing Finale Inventory Finale was the only product implemented 6 years ago and we can't fix what isn't broken. Review Source GH Greg H. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "A bright shining spot in the morass of crappy SaaS" January 20, 2023 5.0 Really good. Been with them for many years. Pros It is the most critical system we have in managing our ecommerce business. It integrates with our shipping software and websites and completely manages our inventory. Support is top notch in a time when very few companies put much effort into support. Also, pricing is fair. Cons It would be nice if the PDAs were syncing in real-time rather than requiring batching. This can cause some unusual results at times. Review Source Charity A. Office Manager Health, Wellness and Fitness Used the software for: I used a free trial ### "Finally, the answer I was looking for!" May 25, 2016 5.0 I've compared MANY different Inventory Platforms before landing on Finale. What ultimately sold me was the incredible value they punched for the price. I had several criteria that I needed to fulfill for our startup company, several of which were matched in other inventory platforms, but NEVER all of them. Once I found Finale and how they fulfilled all of our needs, I thought it was too good to be true, but it wasn't. The integration of multiple selling channels including ours (Woo), was of course, necessary. Next, I wanted the inventory to be automatically deducted, which works PERFECTLY with their integration with ShipStation (our shipping platform, a match made in heaven). Then, I found out that they integrated with both Quickbooks Online AND desktop (we use the desktop version and a lot of the other platforms I had searched out didn't offer it for desktop). I also needed the ability to create bundles for our products as well as the ability to track RAW goods for manufactured goods (since we do some manufacturing in house). Finally, I needed the peace of mind to know that we would have support and access to lots of learning resources. Not only did they provide this, but they set up several one hour training phone chats which were invaluable. Overall, as an inventory platform, what can I say? I'm in love with Finale. Pros Their integration with ShipStation, Woo, and Quickbooks desktop. Their INCREDIBLE support and training resources. They've JUST integrated a way to track inventory from within the ShipStation platform so that we don't have to switch back and forth between platforms to be sure our products are ready to be shipped. Cons The interface of the platform isn't very "pretty". I also found it a tad hard to navigate, without the training that they offer. There's a WELL of capability within the platform and it takes a while to understand, BUT I actually wanted it that way. Review Source MD Michael D. President / Owner Used the software for: ### "Robust, Elegant, and Intelligent Inventory Management Software" November 2, 2015 5.0 We've been in the business of eCommerce for almost 15 years and while there are many options for building a sales platform, off-the-shelf back end options have always been somewhat lacking. In our experience product inventory management software is either far too complicated or requires contortions to integrate with the big names in website platforms. To make matters worse, when you use a third party order management system generally things get unnecessarily complicated. We found Finale Inventory in the course of our search and immediately started poking around the software. I'm notorious for needing to use something first before I commit and Finale gave us the opportunity to take their software for a test ride. It's hard to describe first impressions, as I've been burned before by software that looked either too slick (and didn't really understand what inventory software should be) or too austere (but with so many unnecessary features you wonder if the designer ever actually managed inventory). To embrace hyperbole for a moment, Finale Inventory is 'just right'. Every time I thought it might lack some important feature I discovered that the feature was there, just one level deeper down so that it didn't clutter the user interface. This is important because the software is robust to say the least, without being cluttered or discouraging. The best part of the entire system (for me) is the copy and paste ease with which you can manipulate data. If you need to make a change to multiple skus, you need only open a spreadsheet and create a few columns with the data you want to add or change. Copy and paste that data into Finale and then assign each column to match with where you need it to go and you're done. I could probably go on and on, but I'll end on this. Support so far has been stellar and there are MANY videos that the creators have posted to YouTube that allow you to quickly learn every aspect of the system. We were up and running in an hour, and as we dived into using Finale we never felt lost or overwhelmed. If you manage a business with inventory and Finale Inventory is compatible with your software you'd do well to give it a hard look. Review Source DAVID K. CFO Used the software for: ### "Ingenious" May 22, 2016 5.0 it has been very exciting week for me and my co-workers who has been working diligently to migrate from Quickbooks Enterprise to Finale Inventory. we are now doing things we have never dreamed of doing. Finale Inventory made this transition amazingly easy. we just kept asking ourselves the same question over and over. is that this easy? for example, it would take so many manual entries in Quickbooks in order to set up one new per item price level but in Finale, we were allowed to import a per item price level by simply "copy & paste". we were also allowed to duplicate Quickbooks' memorized transactions by simply importing "order items" within Sales Order or Purchase Order screen and making that sales order an editable template so that we can create a new order from it over and over. Finale is so versatile that we can improvise anything. another powerful tool i've found was "sub-locations". the guys behind Finale must be genius. i wasn't aware of the power of this tool. about a year ago, i came up with an idea of organizing our warehouses in sections or zones and tagging each location. however, i had to put a hold on that idea halfway through since i didn't have a tool to track inventory going in and out of those locations. finally, i am able to put pieces together with Finale coming to rescue. i found sub-locations together with their barcode scanners extremely powerful organizing our warehouses. now i can track every single item i buy and sell and know exactly how many i have in stock. doing a physical inventory was a nightmare before but now it is a snap with Finale. i am still exploring with Finale but i have a full confidence in Finale management team that anything is possible with Finale. Review Source MS Mike S. Co-Founder Furniture Used the software for: 2+ years ### "Wouldn't be here without it" March 9, 2021 5.0 Pros We purchased Finale Inventory within the first few weeks of starting our business in 2016, back when $149 was an insane amount of money to be spending on software each month and we could barely afford it. It was one of the best decisions we made. Not only do we have historic data going back to the beginning of our business, Finale has allowed us to grow and scale in a way we never could have without it. Our catalog started with a few component entries and has grown to hundreds of SKUs in a short couple of years. We never could have managed this growth in a sustainable manner without the important inventory tracking capabilities that Finale provides. Cons Velocity tracking of build orders and material usage similar to how components are tracked from sales orders. Review Source CC Chris C. Product Sales Manager Luxury Goods & Jewelry Used the software for: 2+ years ### "Finale has been instrumental in helping our company grow!" January 9, 2018 5.0 Any roadblock I have ever encountered has been effectively removed by Finales outstanding customer support! Pros Finale is easy to understand and their customer service is absolutely outstanding! As a multichannel ecommerce seller, with a robust magento 2 website, B2B portal, wholesale and retail accounts, Finale has been instrumental in managing our inventory, purchase orders, sales and shipping services with simple and easy to use integrations backed up by top notch customer support. Finale's support and adaptability has allowed us to gain in-depth insight into our business. By working with us and our changing needs, Finale has helped us manage profitability of our products, customer trends, ecommerce channel sales and supplier ordering, allowing us to grow seamlessly over several years. We have come to rely on Finale as an integral part of our business, and I can't imagine being able to manage the intricate aspects of our business without it! Review Source cL cameron L. bookkeeper Retail Used the software for: 2+ years ### "Is slower than God" July 25, 2020 2.0 Pros Was pretty easy to use, although cumbersome with all the screens you have to use to add on product, cannot add inventory from the item page, so quite a few unnecessary clicks there. Also goes into negative inventory which for us means when there is an error we have to manually reset items to zero, would be nice if there was an option to just have inventory go to 0. Also be nice if it has a seasonality feature for ordering, like we need more of this widget for winter etc. Cons It stalls out constantly, no matter the browser no matter the computer, especially on weekends basically unusable, and by the time email support gets back to you it is better again, but they never admit an issue or offer a fix or apology. Review Source Andy F. Customer Service Administrator Sporting Goods Used the software for: 1-2 years ### "Very functional application with knowledgeable and attentive tech support" April 7, 2017 5.0 Pros The inventory tracking is top-notch, and it's eliminated all instances of us shipping an incorrect item. The app is feature-rich, and whenever a feature is lacking, Mike & Chinh work to quickly create the functionality we've requested (when possible). They are quick to respond and help us when needed, and we look forward to using Finale for years to come! Cons Why spend time writing a con when we can just ask them to add a given feature? They have addressed every issue thus far. Review Source Mariah B. Co-Founder Used the software for: 6-12 months ### "Absolutely, purely, phenomenally, magical" March 28, 2018 5.0 Pros Finale is BY FAR the best software package I have ever used. Its functionality has virtually no limits, they team of engineers working on it are constantly improving, and you can have as many calls as you need to get set up at no charge. In a nutshell, the value it provides is unmatched. Cons I have not found anything I dislike. The user interface took a minute to get oriented to because there is SO much you can do but I'd rather have more functionality than less and, since they have training videos and amazing support, you just need to spend the time to think through what you want it to do and they will make it happen. Review Source JS Jessica S. Shipping Specialist Warehousing Used the software for: 1-2 years ### "Great Website " October 7, 2022 5.0 My overall experience is that I really like it and I'm very comfortable with using it. It took me about a week to get a hang of it ... It's just that simple. I would recommend this and use this as well. Pros This product is probably the easiest to use and understand. I like how simple and self explanatory it is. Cons The only thing I didn't like was that I couldn't stock change myself and at times some things wouldn't populate. Review Source AD Ashley D. adoremus@occfitsolutions.com Medical Devices Used the software for: 2+ years ### "Finale Inventory is Critical for our business" December 3, 2021 5.0 Pros It has out of the box integrations with other software we use like Shopify and Shipstation Cons I wish you could export the views that you have creates in the stock view, with whichever filter you have applied. Review Source JM Joe M. Manager Retail Used the software for: 6-12 months ### "Amazing Program with even better customer service" August 3, 2021 5.0 I was in a jam several months ago. My inventory software crashed. I contacted finale, and stressed the importance of my situation. THAT DAY, I received a phone call from one of their technicians, \[SENSITIVE CONTENT\]. \[SENSITIVE CONTENT\] and the rest of finale’s staff helped me get back on my feet almost immediately and held my hand through this entire process and continue to do so. Great company. Pros Very plug and play. Very user friendly. Amazing staff Cons Technicians don’t work on the weekends, but that’s most software companies. Review Source VR Verified Reviewer Parts General Manager Used the software for: 1-2 years ### "Use Finale every day!" December 14, 2017 5.0 Pros Finale inventory makes my life so easy for inventory! Everything is so easy! It's inexpensive and you can create hundreds of extra fields to help further organize your inventory Cons Sometimes Finale is TOO simple, which is kind of a bad thing. But I also love that they just don't do certain things. But connectivity works between programs, so that makes up for it. Review Source AM Andrew M. VP Retail Used the software for: 2+ years ### "Finale Inventory Software" June 27, 2020 5.0 Finale's customer service is exceptional. Can't express that enough. Pros Using Finale has saved us an incredible amount of time. The orders off our e-commerce websites are created automatically in Finale and inventory is adjusted and tracked automatically, requiring little to no work on our end for this. It really does so many things well, its hard to say one thing we like the most. We just take it for granted. Easily the best software company we have dealt with. They willingly and quickly answer our questions. Cons I think getting used to using it. Learning any new system takes time. Review Source Carolyn H. Owner Wholesale Used the software for: 6-12 months ### "The customer service is excellent! You can easily reach and get a response from a real person." December 11, 2017 5.0 As we get the system dialed in on our end, it gives us peace of mind to know that we have much more accurate information to work with and base decisions on. Pros It really helps create more organization, structure, & efficiency to our inventory supply chain. The company has been great working with another vendor or ours to seamlessly integrate our CRM system. Cons We've not run into anything that has been a big challenge or issue. They actually welcome feedback and make changes to help the customer/user experience. Review Source Mark W. Managing Director Logistics and Supply Chain Used the software for: 2+ years ### "Finale Inventory" February 16, 2017 5.0 We have been using Finale Inventory to manage our frozen and chilled food logistics business in the UK since 2014, and from our initial enquiry until now the software and support have been nothing less than excellent. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.