# Page 8 | Finale Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Finale Inventory the right Inventory Management solution for you? Explore 218 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149851/Finale-Inventory/reviews --- Finale Inventory 4.7 (218) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Page 8 - Reviews of Finale Inventory ## Showing most helpful reviews Showing 176-200 of 218 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DW Dwight W. Operations Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Good quality Product. Outstanding Service." July 28, 2017 4.0 Better Oversight of our inventory and better accuracy in picking packages. It also allows us to better handle Product Kits Pros Like I i said in the title the service provided is outstanding. Quick and helpful response. The platform is easy to understand and you can customize the reports to fit your needs It is very intuitive. Cons The look of the product is bland. It is text based menu system. It works, but lacks the finished polish that other products i work with have. Review Source MP Melanie P. Project Manager Telecommunications Used the software for: I used a free trial ### "Dont waste your time " July 24, 2020 3.0 Not happy - wont be proceeding Pros Its quite customisable - and has some good futures - but you need to take a lot of time to set everything up Cons The Customer Care and Support team aren't helpful at all and mostly just send you self- help videos Review Source TS Todd S. Used the software for: ### "Finale Inventory - the answer to our e-commerce dilema" May 27, 2016 5.0 While launching an in-house fulfillment center for a mid-sized brand management and marketing company, I ran into a major obstacle. We were attempting to accurately debit and report sales post- shipping. The IMS we were using (a competitor of Finale, recommended by ShipStation) told me I was "using their system incorrectly" and could not offer a solution to support our simple, quick and efficient method of processing high volume orders. After speaking with several of ShipStation's recommended IMS providers, Finale was the only one who said "yes" and gave us exactly what we needed. Set up & integration was quick and seamless and I could not be happier with the ease of use and reporting. The ongoing support I receive from the Finale team has made me a raving fan! Review Source CG Chris G. VP of Operations Sporting Goods Used the software for: Less than 6 months ### "Fantastic Finale" April 28, 2021 5.0 Great experience. Customer service is outstanding and the implementation was easy. Pros The ease of use is awesome. It is a very complete inventory management system. Cons I do not have any regrets about the system at this time! Review Source VR Verified Reviewer Photography Used the software for: Less than 6 months ### "Great customer service!" July 28, 2015 5.0 I would definitely recommend Finale. The customer service was fantastic. Mike and the whole team went above and beyond to customize our account to best fit our needs. They were patient, professional, accommodating, and super accessible whenever we had issues. Review Source JK Jake K. Controller Used the software for: ### "Testimonial" November 6, 2013 5.0 Our company used to track our inventory manually, using a series of Excel Spreadsheets. We converted to in January of 2013 and I could not be more pleased. It has saved me countless hours due to the fact that I am not duplicating steps anymore. Once we have uploaded a sales order into the software Finale does the rest of the work for me. I no longer have to worry about making keypunch errors. I'm also saving time because Finale generates a bill of lading for each order. And the reports feature is simple to customize to meet my every need. Finale was very easy for us to learn and the technical support offered by their staff is second to none. My only regret is that we didn't convert earlier! Keep up the good work!! Review Source EG Erin G. Marketing Operations Sporting Goods Used the software for: 6-12 months ### "Pro's and Con's - Good Value for the Cost" October 18, 2018 4.0 Pros Great value for the cost, monthly fee allows a small business to stay light. Once you know how to use it, inventory tracking is more simplified. Excellent customer support - always heard back quickly, and they were always willing to jump on a call to assist. Cons Not always super easy to use. Does have integrations with a lot of marketplaces, but takes some tuning to keep accurate. Review Source MW Mark W. Used the software for: ### "Not the most amazing interface, but simple and easy to use" October 20, 2016 4.0 We use Shopify, clickfunnels and shipstation. Most inventory softwares want their software to be the first point that the order hits (In effect, Shopify/Clickfunnels > Inventory software > shipstation.) Well that works great for shopify, but not very well for clickfunnels. So there's not very many inventory solutions that can track inventory in the background, But finale does it flawlessly. It has a very simple interface - there are other platforms that are much better. But Finale gets the job done just the same. Pros Will work in the background with shipstation. Does not require that it's the first point of contact. Cons Very simple design. Nothing fancy Review Source BH Ben H. Used the software for: ### "Powerful enough to handle multiple channels with ease" March 24, 2016 5.0 We use Finale to control inventory across 10 different sales channels, each with different selling profiles. We have individual products sold seperately on one site which are sold together as a kit on another. Some of our channels sell products as options, others as individual SKUs. Finale handles all of this with a clean interface and minimal headache. My first impression was a bit hesitant as some features weren't readily apparent but a large part of that was finding the specific feature out of all the powerful tools available. And whenever we have had any questions/issues, customer service has been AMAZING. TLDR Finale does everything we need it to and does it extremely well. Review Source HC Happy C. Used the software for: ### "Glad We Switched!" December 1, 2016 5.0 We were using Wasp Inventory Control before switching to Finale and my only regret is not switching earlier. Wasp has a 1990s software feel to it. We were very limited by its clunky features and usability. The finale brought our company into the 21st century. Its simplicity has saved a tremendous amount of time. Its features allows us to be more effective with our inventory spend and helps us get products in our warehouse quicker. I highly recommend Finale. Pros It's web-based and easy to use. Cons Their support is hit and miss. I think they're a smaller company. When you can get Mike or another person on the phone, they're amazing. Review Source LP Laura P. QA Manager Food Production Used the software for: Less than 6 months ### "Very easy to use. Great for tracking sales and the movement of merchandise between warehouses." December 14, 2017 5.0 Pros Finale can generate custom reports that can be very helpful for audits. Keeps the record of every movement, including canceled transactions. Easy to make changes to the stock. Cons Customizing reports can be a little challenging when you are not familiar with the code language. But customer support is always available to help you. Review Source BP Brian P. President Used the software for: ### "A very useful tool" November 12, 2013 4.0 I have been very pleased with . We have been searching for an invetory program for our specialized industry and have tried several different vendors. Finale is the first of its kind which caters to our industry that acutally works. There have been a few bumps along the way but I expected that given the large size of our company and the multiple sites we manage. But the guys at finale have been very responsive to problems and have been great about soliciting feedback and implimenting suggestions into the product. Its definately and evolving project. but I can see a day when we can finally do everything inside one Application. Review Source TS Tom S. General Manager, Used the software for: ### "Very Good" February 8, 2016 5.0 The Past Few years we have expanded our warehouse and Business to multiple Locations. We needed to find an Inventory System that would allow us to grow and manage our inventory. Finale staff was great to help us through all the steps of switching over to , Even after we were set up and running, they maintain there relationship with us helping us use Finale to its full capacity, and always been there to answer questions. We just had our ATF inspections last week and the inspectors loved the reports that Finale Inventory produced. They were able to get their job done efficiently and we were back to work quickly, Thank You FINALE Review Source NG Nate G. President Used the software for: ### "Finale Inventory is Awesome!!!" May 28, 2015 5.0 Finale allowed us to trade a bunch of messy, mind-boggling Excel spreadsheets with dozens of tabs for a powerful program that tracks our inventory in real time, even while we are sleeping. Our spreadsheets were outdated the minute we completed them and required constant updating and babysitting. The time we spent slaving over spreadsheets can now be used to focus on researching and adding new products. Gone are the fears of accidentally opening an older version of a spreadsheet, plus ShipStation and Finale work together seamlessly in the background with minimal input required. Review Source BA Bruce A. Operations Manager Used the software for: ### "Excellent cloud-based inventory and asset-management solution" November 7, 2013 4.0 Pros: Excellent customer service, with requirements implemented quickly and recommendations implemented frequently. Easy to get up and running while offering a great many features. It is also very responsive for a cloud-based app with all the advantages of portability and simplicity. Cons: Still a work in progress, but that is one of it's advantages as well--you can have a real say in developing the application to your company's needs. There are many features still to be implemented and/or refined, but the framework is there. Review Source MB Mark B. Owner Retail Used the software for: Less than 6 months ### "Good solid program" February 15, 2019 4.0 Pros We had an old program that had constant problems. Finale is worry free and support is very helpful. Cons Who likes learning a new program? Some parts of Finale require more steps than our old inventory software. Review Source Martin C. MD Events Services Used the software for: Less than 6 months ### "null" April 30, 2016 5.0 Review Source DR Dev R. Process Improvement Used the software for: ### "Finale Inventory comes through" January 5, 2016 4.0 I've been looking for an inventory management program for our company for a few years and wasn't having much luck until I looked into Finale. They provide a clean interface that is quick and web based which is nice. The setup was rather easy and their customer service team helps out whenever I have questions about the program and also have added features when possible. Of all the programs I've reviewed, I would highly recommend Finale to handle your online market inventory for sure! Review Source PR Peter R. Creative Director Entertainment Used the software for: Less than 6 months ### "Great Service!" January 4, 2017 5.0 We are using to run a fireworks company and the service is outstanding! Phone support is quick and painless and the inventory is remarkably easy to use. If you have decent excel files with data, inputting your information is quick and painless. It has already saved us countless time and trouble. I would highly recommend it as an amazing value! Pros Ease of importing data using Excel spreadsheets as well as the ability to link with so many other platforms. Cons Extra smart scanner purchase was not expected. I'd like some more functionality with a basic USB scanner directly into the software. Review Source CC Crystal C. Used the software for: ### "Excellent Program" November 14, 2014 5.0 I searched high and low for just the right inventory program for our growing business. We needed something that allowed us to link with Ship Station, Quickbooks, and a UPC Scanner. does all that and more. The customer service has been top notch. They have provided training, and tech support for a number of set-up issues. Now that we're off and running, our team is thrilled to have everything working so smoothly. I highly recommend Finale Inventory. Review Source KC Kim C. Office Manager Furniture Used the software for: Less than 6 months ### "Just the inventory tool we were looking for!" December 1, 2016 5.0 We needed a program that would like to our online shipping program to track and manage our inventory. We had previously been doing manual counts with excel spreadsheets so having this makes keeping track of inventory a lot easier, more efficient and accurate. Unlike some other programs we had researched, handles our 'kitting' needs without being overpriced. Customer service was on par. Highly recommended! Pros It is exactly what we needed. Handles all the complexities at a fair price. Cons A lot of initial set up on our end - but that's because of our own internal inventory issues. Review Source KP Kevin P. Director of Operations Used the software for: ### "Finale Inventory" November 6, 2013 5.0 is a powerful, economical inventory system. The program is used for many facets of our business. The guys at Finale are always listening to their customers and constantly making the system better, without pricing the application beyond the reach of the small business. Their customer service is beyond reproach. Most if not all their questions are answered in an hour or less. They are always available to help. Review Source SH Susan H. Fulfillment Specialist Used the software for: ### "General Feedback" June 23, 2014 5.0 We are real happy with the product so far. It's been very helpful in enabling our co-location (in two separate time zones) to work pretty flawlessly with inventory control and purchasing. Our current productivity is measurably improved ' and more importantly, we are very confident that we can begin to implement expansion goals knowing that Finale will help us scale up without a problem. Review Source ZN Zach N. Used the software for: ### "Almost Perfect for our needs" January 4, 2017 4.0 The company I work for began using finale after a custom built program we were using failed. Finale has more than simplified the work we have to put into function efficiently. There are a couple of snags we ran into that are still under development by the engineering team. I hope to be seeing some new features in the new year. I'm very satisfied with Review Source KD Katelynn D. Used the software for: ### "Helpful + Organized" December 1, 2016 5.0 We love using Finale for our inventory system! It is so helpful to have a home base for all of the sales channels we use. Pros Love that it immediately updates inventory on ALL sales channels to keep us from overselling! Cons Sometimes the connections page is very confusing when you can't fix an error. 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