Who Uses This Software?

RepZio's target market is any manufacturer, distributor or sales force with a sales team. We also target trade shows and distributors where B2B transactions take place.


Average Ratings

255 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
    See pricing details
  • Pricing Details
    No hidden costs, just $25.00 a user!
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • RepZio
  • www.RepZio.com
  • Founded 2010
  • United States

About RepZio

The premiere (and Patented) #1 mobile Business to Business sales solution that allows you to bring your products with you no matter where you are, with or without internet access. View all of your products, customers, complete order histories, conduct inventories and sell/share your products from anywhere. Additionally, Sales Reps can access RepZio on ANY connected device with our revolutionary web app. With RepZio you can manage your business anywhere, anytime, on any device!


RepZio Features

  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Email Marketing
  • Field Sales Management
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Territory Management

RepZio Reviews Recently Reviewed!


Fantastic, very user friendly.

Mar 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: With practice and exploring, you can do a lot of useful work. Creating tags (mini catalogs) is fantastic, but not a feature that is understood by many. They are a very valuable tool and this feature should be hilited a little more. Updated inventory levels are great.

Cons: Would like inventory updates to be live for better accuracy. Would like to be able to product a copy

of order for my customers indicating which items are in stock, and ETA dates beside items not in

stock. I am often asked for this, and it is long a cumbersome to do. Not happy when copying orders to have to constantly put in the phone number. The way I use this feature, 99% of the

time phone number is the same. Need 3 pricing levels, as when there is a 3rd price for an item it

does not show accurately.

When in "show all clients" if you tap on the incorrect customer, you have to rekey in what you

are looking for. Would suggest being able to return to where you were..ie type in city and then

choose incorrect account....should be able to just go back and all accounts for that city reappear.

Also, suggest we should be able to look up account by phone number and also that there is a

field to also include cellular number (in addition to Tel & Fax) as this is the way of the future.

On catalog pages, would be great if ETA dates could appear under picture and not have to go to

the 2nd screen under additional info to see this...very time consuming when working with clients.

Overall: I went from a paper catalog that needed constant updating (every weekend) to this software. It has

saved me enormous amounts of time. Now I only need to update my tags weekly to show in-stock

merchandise.

Easy to use with lots of features available

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simple UI makes it easy to learn how to use and it is easy to set up and display products. There are lots of different features that can be added and they keep adding more. Any issues are handled quickly and efficiently, I know I can rely on them. They have a knowledge base with lots of information, as well as videos to learn how to use the software as a rep and as an administrator; It allows me to give those links to my reps to learn instead of walking everyone through it. Uploading information and images is easy, it can be added on the website, through dropbox and through integration.

Cons: I would like more control over shopzio. There is no notification about customers with similar names, addresses, etc. it is up to the admin to merge as customers are easily created as new with any difference such as capitalization. Separate columns and information needs to be inputted to search by words. Newsletters are no longer sent to provide new information and details.

Overall: The ability to easily provide information about our products to our sales reps, making it simple for our sales reps to send orders. A great reliable company to work with. Paying a better price for a better product. Our company has thrived because of this product.

42 years as a rep and used a number of different ordering programs. Repzio is the best by far.

Mar 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: So easy to use. I can send out promotional tear sheets with or without prices. My customers get an order copy with pictures. Can view past orders. When doing an order customers can bookmark and tag items, see what products they have ordered in the past. Scan items when ordering. Flip books. Easy product search by sku or description. Send files. Order Stats & Reports. I really can't think of anything much the program can't do and I'm sure there are functions I haven't even used yet. I continually promote this to any of my suppliers who are not using Repzio and I believe that I have been instrumental in at least one of them signing on to use it.

Cons: As a sales representative that represents a lot of companies and has used and still uses a variety of software sales ordering programs I can quite honestly say that there is nothing that I don't like about this software ordering program - it is a terrific tool. I wish I could find a fault with it but anytime someone finds a flaw they fix it and continually improve it.

Best Rep tool on the market...hands down.

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fluidity between rep and manufacturer. Everything is centrally located. From up to date pricing, to important documents and forms in "sendfiles". Took your reps everyday briefcase full of catalogs and paper and placed it all into one seamless go to platform. Less picking up the phone to call. Very easy to work with. Really takes your professionalism up a notch using RepZio in the field versus fumbling through multiple catalogs. Always gets compliments by customers, how easy and fast we are able to put together quotes or wish lists.

Previously as an administrator the ability to customize the software to meet specific needs of my manufacturer such as custom spec sheets and lables/tags.

Cons: Would like to have the ability to "draw" when trying to explain a custom product needed. Can be difficult when trying to apply custom up-charges while also offering discount overall. Have to apply as a sep custom charge at the bottom overall vs on each line item.

I love the daily use features and simplicity of system. Excellent support if you need help!

Mar 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ordering system, love the ability to look up products by name, number or even category. I love the ability to have more than one ship to address for customers. Great customer service - always very helpful and quick to get my problem fixed if anything comes up. Excellent for many users at once. Love the ability to take orders even when not online. Very happy that we are able to customize features as needed.

Cons: Very frustrated with the fact that sometimes when I correct ship to addresses I am not able to search and locate the customer in ship to fields anymore. Need to be able to delete ship to addresses when there are more than one. Having some trouble with users not being able to locate customers when we know they exist or orders disappearing from ipads after they have been entered but not yet submitted.

Overall: Faster, cleaner order processing! Easier for everyone to use since it is on their ipad!

Problems never seem to get resolved and phone calls were not returned

Mar 20, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: Pricing options and when customers are listed it works well. Being able to change the ship to address is helpful. The reports have also helped. Being able to down past orders is helpful especially with a new device

Cons: Customers from other areas appear in my base sometimes as many as 4 times for the same account and active accounts are not listed.

Vendor Response

by RepZio on March 28, 2018

Rob,

Thank you very much for your review. Your time is valuable and we appreciate your feedback. I am sorry you didn't receive any returned calls. We made a few staffing changes to address this problem. If you every need help ASAP and can't get someone on the phone, please write support@repzio.com. This goes to the entire team and is monitored 247 and will get you an immediate response. Duplicated customers can happen if there is a bad sync (wifi connection). It will self correct when the WiFi environment improves.

Thank you again for your feedback,

Alex Fraser

Very difficult customer support

May 05, 2018
2/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Pros: The ease of use. Only works on iPad. Not many reps know how to use it. They need to train more reps.

Cons: They nickel and dime you. They over charge you. They won't credit their charging errors. They charge you for unused licenses. Don't make the mistake it takes too long to switch. For a bunch of ex-salesman, they lost sight of the customer.

Vendor Response

by RepZio on May 09, 2018

I am HIGHLY suspect of this review for a few reasons. 1.) We have never had a Jim or James Reed as a registered user on RepZio. 2.) We have never had a Jim Reed in our accounting system. 3.) We have never lost a client to a competitor. Lastly, the only Jim Reed I could find on LinkedIn, and is in the furniture industry, designed lighting for Ralph Lauren in 2015, a very happy RepZio customer!

Nonetheless, I welcome the opportunity to address each point.

We personally train every user before they go onto RepZio and once trained, they have full access to RepZio U and their concierge. We love our reps and want nothing more than to make sure they know how to use and profit with RepZio.

Our pricing has been on our website since day one. There are NO other "hidden" fees, annual contacts or "nickels or dimes". We are $25.00 a user.

You manage your sales reps (users) so you wont pay for users you don't want/need.

I hope this helps but if not please reach out 855-438-7379.

I use it primary for order entry at market with a scanner and inventory in the showrooms.

Mar 23, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: Lots of good features. Air print is great. Browsing for products needs a lot of work, where is a list of collections?

Cons: Creating a new order for a customer who has an existing order from previous markets is challenging when the time is of the essence and we want to keep the old order for reference. You have icons for copy order, transfer order but keep looking for a new order button, same thing for when trying to create inventories, as a result the app gets use a lot less than it would. we would like to create more suggest orders for each of our customers but end up creating something outside the app.

Product images for Hubbarton Forge needs updating so there is a visual reference when selecting different options. There is no pricing for a Hubbardton Forge base code, a price range would be helpful for quick scanning purposes. Way too many finish and glass options to choose from and there is easy to tell which glass and finish is applicable since the photos are all the same. We end up choosing the finishes at a later time.

A similar product category would be very helpful for items in the same collection since starting from the main page again is slower than using an actual catalogue.

Quick item look should be able to search a family name without going to another look up menu. The app is fast enough to search for family name without having to actually change the search function.

Way too much clicking to do simple tasks in comparison to eCat and not as user friendly for a number of different tasks.

Once you learn the steps it allows you to have control

Apr 01, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Pros: Can provide your own quotations

Can start orders and hold

Can tag orders

Can adjust discount as needed

Can provide details in bottom

Cons: Cannot concert an order back to tagged items only the other way around

Cannot control rep allocation if client has already logged in on their own

Cannot convert client list to excel on your own for updates to print off

Hold orders need to be submitted to show on other end

Vendor Response

by RepZio on April 04, 2018

Pat,

Thank you very much for your review. Your time is valuable and your input is important to us. I wanted to let you know that we made a few changes on our support team and I believe you will really notice the difference. Also, we are launching a universal version of RepZio, app.repzio.com, where you will see a little more flexibility, like seeing all open orders with the ability to print those orders as you suggested.

Respectfully,

Alex Fraser

Relatively easy to use. Features available that I am still learning as other reps point them out.

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Instant feedback. Check stock, pricing, etc while entering order so you know immediately if something will hold order, or if dealer needs to reselect. Copy emailed instantly to dealer, and to me so I can fwd to 3rd or 4th party if necessary.

Cons: As I already discussed with CS, a suggestion for next time you update: I have several manufacturers who I use RepZio with. When I log on, all of their company logos are visible for prying eyes--if for instance you are writing an order in showroom at a market. Would be nice if WE could rename them something more generic--"Company A/Company B" or "Art/Outdoor/Bedding" etc. I may not want other reps knowing what other lines I represent.

Overall: Instant feedback. Inputting orders myself so it's quicker, especially when traveling, and to minimize errors (or OWN them).

Overall very good. Can't imagine having to go back to pen and paper

Mar 27, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Everything is right at your finger tips for my customer as well as for me making it easy to be productive and knowledgable. The confirmation email sent to the customer and to myself. Having past orders with me at all times to be able to review and look up what was ordered in the past. It is easy to put together a suggested order and forward to a potential account.

Cons: Having to rely on InterDesign to keep it updated. They have had some real clichés this year loading new product and all new prices. Having to send an email to request account info updated ie. email addresses and contacts. I should be able to do that since buyers can change frequently.

I am not part of the initial team who selected this program. I am somewhat happy with it.

Mar 22, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

Pros: I like that the software allows us to view our products easily and navigate smoothly. I like that it is easy to send things to airprint or email; and the newly added tear sheets are great. I like that the previous orders can be downloaded. I like the ease with opening and closing the software.

Cons: I dislike the software's limitations on data entry. I dislike that there can be information on the master login which is not seen remotely without the deletion of the software from my ipad and then reinstallation - twice - it has serious glitches. i dislike that the setup is not smoother between the price levels. There is a lot of time lost in data entry, the scanners should be available at a volume price or a bundled deal... or utilize the built-in capabilities of the ipads/cell phones... I dislike that information can not be altered after submitted unless you are the admin - it wastes a lot of time and I dislike that payments can not be processed through it.

RepZio is an excellent sales tool, easy to find things and easy to send tear sheets

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to find products, the graphics are great, the inventory feature is wonderful, it is easy to send pictures and quotes to a customer, change the price level. It is very intuitive. I discover new features frequently, but can find what I need without a tutorial. Easy to write multiple orders at once.

Cons: I don't like that an order can't be staged to send if user is offline. If I am somewhere without an internet connection, I have to set a reminder to transmit the order later. I also don't like that, when a vendor scrubs the data, I have to reenter the shipping addresses for a customer.

Overall: it was thought provoking

Overall the app is very user friendly and easy to use.

Mar 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and training capabilities. The app is great because many of our lines use it so the system is seamless when training our staff and temporary help.

Cons: Glitches with allowing credit card functions and not all product info will always upload. Sometimes the app will allow credit cards to be added and other times it won't. When we request assistance they can't always fix it or tell us the issue immediately. Also, there is a select group of throws in one line that will not sync with the app. After numerous uploads and edits we have had little help in getting this resolved.

Overall: Ease of order placing and tracking customer data.

Use it everyday to check pricing, stock and ordering

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Check pricing, stock and ordering and being able to send it to my customers. We have so many customers it's easier to click and see what their freight allowed is, free ship dates, volume of sales, etc. Makes our sales calls easier. We have multiple factories and it's easy to have this just a click away. I like to use the related items when we are doing quotes.

Cons: Least about Rep Zio would be not all the items show a restock date but that's probably the factory and not Rep Zio. I would like for Rep Zio to be able to search for example.... 3 light chrome bath bars

To be specific about items.

RepZio makes my life as a Sales Rep so much easier!

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: RepZio provides such easy access to product pricing, images and the ability to quote product on the road with great ease! Also, being able to save quotes and orders as a PDF file for future use and sharing is wonderful! I love having access to all of my dealers/designers in one place with their "cost" at my fingertips. The "Send Files" section gives me quick access to every resource needed without having to login to my laptop or another server.

Cons: Cannot think of a single thing I dislike--other than the fact that all the lines I represent don't use this software!

Repzio is a superb sales tool for our busy sales staff

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Repzio is easy to use, even for a non- tech savvy salesperson. The user friendly app has great tools and features that make sales communication readable and clear for our many clients. Colorful photos, sales and inventory, plus the adaptability to give discounts and add freight costs. Also the portal features great reporting and ability to print our showroom price tags in a professional and clear way.

Cons: We find that there is no way to log in and see customer history long term since as soon as you refresh data you lose your quotes.

Overall: great sales tool for user friendly tools

I cannot imagine my rep world without Repzio!

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: My very favorite feature of Repzio is the ability to instantly respond to a customer with a quote for a product, which includes an image and all product data. They are always impressed and grateful for the prompt reply. And now, we can add a tear sheet as well. Repzio makes me look good!

I also like to make tags for specific product for specific customers when I am going to see them. This makes our time together more effective.

Cons: There isn't much that I don't like about Repzio, except for the fact that not all my vendors avail themselves of it.

Its overall good except for particular problems at shows with updates done being all erased...

Mar 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Keeps good records for customers orders, and a good reference for customer list and what they have purchased in the past. Saves time on submitting orders and love that it copies customer, rep and company all in one touch.

Cons: Data should never disappear, you cannot get it back, we have to check each customer again when they order again. The inventory should be loaded so we know what is not in stock and the dimensions on products should always be in the descriptions. We should be able to make the presentation into a pdf format to attach to an email to send to a customer.

Love the app, very user friendly

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: imports into our software, eliminating errors, mirrors with their website so customers can log onto the website and see all their past orders. they can also view thumbnail pictures of the items they have ordered in their past.

Cons: need a way to enter credits, wish there was a portal for each customer to log onto for uploading invoices , credits, selecting and paying the bills

Overall: Ease of use; No more paper catalogs that have to be re-printed monthly due to changes. Sale people from anywhere can begin selling all they need is an iphone or ipad. mirrors with website for customers to order and view previous orders, etc.

Great Presentation tool but needs more back half data functionlity

Mar 20, 2018
4/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I love the graphics and the way the customer can see what your doing every step of the way. Also the book mark capabilities

Cons: we work with products in multiple sizes. i hate that i can not open a stlye set and have the option to click one button to buy all items of a certain collection. At the very even if a customer wanted 90% it would be best to have the ALL button then subtract. Customer say it takes too much time

Send Files..we have a lot can you please create folders so the reps dont have to search forever

Need to scale for iPhone i don't get the entire page

I use it daily on my iPhone to viewing reports, product info, sales history & creatinf invoices

Mar 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It's very intuitive compared to a lot of sales / product / invoicing platforms. It always functions well & communicates quickly with the administrative back end. I use the app primarily but also login the our company's back end at the end of every sales day to compile invoices & the communication is instantaneous.

Cons: There are some small glitches that become very monotonous since I use it very frequently. The option to email invoices direct from the app isn't completely reliable in my experience either so I always rely on emailing from the back end.

It is very difficult to use and irritating when you leave one page to another you have to start over

Mar 20, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Convenience and availability is great for being on the road. Also having pricing available at your fingertips

Cons: Ease of use and going from page to page. The download process is a nonstop problem because we are not always connected to wifi

Vendor Response

by RepZio on March 28, 2018

Mike,

Thank you very much for your review. Your time is valuable and your feedback is important. We have a weekly sales rep training and I believe it would be very helpful with the issues you are experiencing. Also, you can write support@repzio.com for immediate answers.

Here is the link.

https://attendee.gotowebinar.com/rt/4457685509811598082

Thank you for you review,

Alex Fraser

Repzio is a very intuitive product with easy to find features.

Mar 20, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to easily select products, manipulate pricing and send to customer. The pdf builder is an extremely useful new feature allowing the user to build a presentation of items to utilize for a sales call.

Cons: I'd like software to evolve to encompass lead tracking and other crm capability. The entire sales team spends lots of time on the app, but still has to leave it track customer orders or check on a freight program.

Overall: order capture

inventory visibility

pricing visibility

presentation building

pricing request / quote submission and tracking

display tracking

There are some interfacing issues that created bigger problems with orders.

Mar 20, 2018
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Copying orders from one customer to another is a great feature. Would like to have seen when orders had been processed to know that they were received when submitted.

Cons: Issue with updates and losing information. When the user adds updates, these are not saved. They do not "talk" to the main program. This caused ALOT of extra time and headache to re-create the data. When I tried to explain what the issues were going to be bc of experience in the past, Rep Time and Rep Zio continued to say the issue was not them but the other program.

Capterra loader

RepZio is an essential and vital tool for the business of repping!

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Flexible. Great for presentations and quotes. The program allows one to display all products within a specific category which you can then drill down into individual items based upon a client's interest. See pricing, availability and specs instantly.

Cons: Images could be a bit larger and higher resolution when orders or quotes are emailed. When emailing quotes, a workaround is to send the quote to myself then I can enlarge them so the client can see a clearer image when I forward.

Overall: RepZio makes doing business modern and easier!

Easy to use for accessories

Jul 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Images and stock availability in real time. Easy to create multiple orders and presentations. High Resolution images for customers and having everything in one location.

Cons: Sometimes items have a lack of information--wish there could be more romance included. Sometimes it takes a while for images to load.

Vendor Response

by RepZio on July 14, 2018

Andrew,

Thank you very much for your review. Your time is valuable and you input is appreciated. I wanted to let you know that you can have virtually unlimited romance copy including video. Please have your manufacturer reach out so we can help.

Respectfully,

Team RepZio

I find the software very easy to use and also mu custorers like how it works

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, able to enlarge pictures for customers. It is easy to enter new customers into the system, and the ability to use multiple methods to find a customer already in the system is very helpful.

Cons: Sometime when using it a customer will want something in the last section they looked in and if it was one of the last items it takes a while to go through all of the items to get to it.

Also when updating the catalogue I would fine it usefull to see what is new added to the catalogue and what is removed from the catalogue.

Glad to work with Repzio

Mar 21, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use and has many options and features with customization. I rarely have any issues with using Repzio.

Cons: when sending in the order I wish it would transmit a copy to myself but its not always necessary to send it to the customer. I wish I had the option of who it would transmit to easier. I would also like to receive it and print it straight from my email with smaller print. I takes up to many pages when I print it.

Overall: I dont have to carry as many hard copy catalogs with me anymore to appointments and trust in the program not to loose orders.

Very easy software to use.

Mar 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate and look at product. I like the fact that you can send email to customer a product that they have purchased. You also can pictures of the product which is very helpful.

Cons: What I like least about it is when you're showing product and the customer wants to go back and look at another category you can't come back to the category you were looking at without starting all over.

Overall: A benefit of having this type of software is that when it finishes an order it actually shows the picture of the product of the order that has been placed.

Capterra loader

A must have to stay organized and have everything you need in one location

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's an all access pass on the go to pricing, inventory, photos, po's and everything I need. As an agent working for several manufacturers it is easy to keep each manufacturer organized and have all I need in one place. I use it every day!

Cons: Getting to know the system in the beginning can be a little challenging, especially when each manufacturer uses the tools slightly differently. But Customer support is super helpful.

Overall: Organization, easily accessible information, from pricing, product numbers, to inventory. So helpful!

my favorite order system to use ...period. !

Mar 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am visual, so love all the order options! love the tear sheets, that you can add pricing or not.

I love that all the orders show, so you can review with a customer. this program is definitely made for reps!

Cons: Maybe the lack of report ability. It does give a few but not detailed enough. Being able to run reports at the end of the year with total sales etc. Also the top items per category would be helpful.Really, I can say much more.

Overall: The ability to write orders and submit them easily to company and customer.

I having been using for 2 years and is an easy system to use

Mar 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of operation. As a member of the Baby Boomers, some IT things are a little hard to understand, not with Rep Zio. Very user friendly and would highly recommend for any of those "not to computer savvy representatives out there.

Cons: Download time can take bait depending where I am located. Other than that glitch, a I really don't have a whole lot of issues. This program is very easy to use in front of clients. Once in awhile there seems to be a problem between the scanner and the program.

Very easy to use. Nice visual display on screen and email. Has small issues here and there.

Mar 26, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Very easy to use. One of the easiest systems I've worked with. Really makes entering orders so much quicker and efficient.

Cons: Enlarging pictures works half of the time on the iPad. other wise it goes into "photo not available" when it was just before I enhanced it. Emailing can be an issue too. Sometimes they don't send and are stick in the outbox without notification. Doesn't remember my contacts when sending an email. Customers I contact frequently by email, I have to type in the full address.

Repzio is a salespersons best friend

Mar 23, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like being able to zoom in on items to show details. Being able to send tear sheets easily with choices to show pricing and branding or not is a great tool. I like that Repzio is another tool that is great for presenting product vs a catalog alone.

Cons: Changing pricing levels does not always take and so if you are working with a customer and need to change pricing levels this does not always happen. Also there are times when sending a tear sheet where all the items in a category attach.

It's a great tool to be used in sales.

Mar 20, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Easiness to place orders. Information can be updated daily . The speed you can submit an order . The actualization of the information posted can be done promptly .

Cons: Not intended to be used with international customers .

Lack of space to include credit card info from international countries .

Doesn't show all orders in all your iPads .

No way to do a presentation with hi resolution photos .

Prices can not be modified upwards without the customer noticing .

Information can't be deleted .

RepZio is fairly intuitive and easy to use.

Mar 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: RepZio is easy to navigate and allows me to place orders fairly quickly. Many additional features have been added since I started using six years ago. Looking forward to more!

Cons: The more product added and features requested by vendors, the more cumbersome it gets. My vendor does not have the RepZio activity interface with their website, so there is not universal information available to me. I also think it is unfortunate that it can only be used on Apple products (as far as I know).

Fast and easy to use!

Mar 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can check stock, send listings, and place orders in less time than it takes to brew a cup of coffee.. Repzio colors show better than in catalogs..

Cons: Sometimes all the specs are not with the products, and there is no way for Repzio to connect info with the item

Overall: I no longer have to carry 8 x 10 glossies of every item. I can quickly send over listings to customers in a few moments rather than build excel spreadsheets. I can look at customers' histories once a few orders have been placed. No connection to the internet needed to use this program,

overall Repzio is great except for a few glitch

Mar 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to place order, all product information are gathered at the same place. can send file directly to customer from Repzio.

Cons: missing some function example: sorting the tags, uploading office file on the website, I wish there would be a function to show different price level at the same time. Can.t show tags in the browse. When need to reset repzio you loose the orders you created.

Overall: able to place an order faster, increase sells. send information right away to the customer with a copy of their order

i have experienced a lot of issues with the program and i find the reports never work properly.

Mar 23, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: the idea of the software is great. the app seems easy to use with lots options built in.

up loading data sheets is easy and editing the product information is simple as well.

Cons: the back end of the software is always a headache. reports never work, image uploads are a headache and even with the help of the customer support, a lot of images still don't show up.

additionally this app should be available for Android. it is very frustrating having to own a Apple product. not all of our reps use Apple.

Overall: a sales tool at our shows is the main reason its used. not many reps use it on a regular basis

Vendor Response

by RepZio on March 28, 2018

Adam,

Thank you very much for your review. Your time is valuable and we appreciate your feedback. I have great new, we have addressed the issue of reports and you should find them to be much improved over the old reports. We also have more new reporting features on the way.

We also launched our new web App, which can be used on ANY devise! In the next week you will be receiving a formal introduction. I think you will really enjoy this new addition to the RepZio family.

Thanks again for your review,

Alex Fraser

Capterra loader

Makes my life on the road easier!

Mar 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the ability to look up products for multiple companies that I represent. I am able to see current pricing, availability, cut sheets, reports, account paperwork and forms. I also love the ability to make custom lists and review products through categories provided by our manufacturers.

Cons: I've had some difficulty with the layout of the phone app, but it hasn't completely hindered my efforts. ***Only Apple Store App*** I am forced to use an iPad and iPhone.

Capterra loader

The product is great for orders, quotes ,proposals and inventories.

Mar 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All of the information is in one place. I can place orders, send quotes and do proposals quickly and easily from home or the field. Makes inventory easier. Ability to recall and old work Flexible and accurate for multi price level clients.

Cons: The manufacturer needs to invest to make sure all tools are available to make it worth using. Scannable products and catalogs are a must.

Overall: Ability to do orders, quotes ,proposals and inventory in the field or at home. Pictured orders and proposals.

overall a great product that is continuing to evolve and improve

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's very easy to use and helps us manage a professional site with little web development knowledge. Our online customer base is growing and the platform allows a positive presentation and easy navigation for our customers. Customer support is very quick.

Cons: Updates and revisions are too complicated with the repzio team acting as a gatekeeper. I wish we had the functionality to make simple html or css changes to improve our site. Site glitches are common and we have random products that appear which require weekly maintenance to clean up. Customer support could be more detailed and more repzio tutorials would be helpful.

A well thought out tool for sales representatives and agents. A great app for manufacturers too!

Mar 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: This app is a well thought out tool that is fairly intuitive and has all of the bells and whistles needed for working with manufacturers and sales representatives. It is a great way to have one application that can do all of the necessary functions that we used to have to go between 2-3 (or more) applications.

Cons: I can't really think of anything that I do not like about this product. It really delivers and I only wish more manufacturers would use it.

I use Repzio every day and I am very happy with it.

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of quoting & ordering. Book marks for suggestive selling.

The images are very good and It's nice to be able to see stock.

I also like the download feature so customers can print if necessary.

Cons: When I pull up a certain region of customers by state I'll click on one customer to review -then when I go back to look for the next one i have to re-select that region drop down again. Would like it to remain on the list and where I left off on the list.

Overall, great software. However, it can be very buggy.

Mar 20, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Functional and well priced. Easily allows you to integrate all features of the selling process into one seamless funnel. The QB integration is especially useful. Love the website as well.

Cons: Can be very buggy. Sometimes you will upload files with the same name in send files and it will still display the old one. Image management via the web manager is very clunky. Deleting old info via killcategories is extremely annoying and overly time consuming.

RepZio provides a simple, beautiful and intuitive way to deliver our products into customers' hands.

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease and intuitive nature of the software, the ability to put hi-res imagery and order capability directly into the hands of sales reps AND our buyers, and the ability to send out professional-looking tear sheets, forms and files via the iPad.

Cons: There is nothing I don't like about the software. We always try to offer suggestions to make RepZio even better in an effort to make doing business easier for sales reps on the road and retail buyers.

RepZio is a great tool for our rooms, and I appreciate the personal service from Max & his team.

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: It's a virtual catalog that our reps can easily use. It's updated with as much information as we give it, and I love that the RepZio team has incorporated aspects that are important to us.

Cons: On the back end, setting up the tags. Unless I'm missing something, adding something to existing tags means searching the entire catalog, not by item number. I also can't rename the tag or remove products without having to delete and then redo the tag.

Rep zip is probably the easiest and most intuitive application to have used for work

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's was easy to learn and great for sending our clients and their clients information and pictures . I also like the ease of going back and looking at previous orders when working with customers

Cons: Honestly I really do not have any cons we, my husband and I, actually think your app is the best and we have used quite a few in the past and present . I also think you might want to know it is the fastest app to use also so customers love it.

It's integrated, yes, but I feel the functions from an admin standpoint should be more user friendly

Mar 20, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to mirror our website in terms of exporting from our internal business management software. Also, the customer being able to see the availability on hand is often lucrative.

Cons: Photo functionality and PDF presentation building. I constantly have trouble uploading updated and additional detailed photos of an item

Overall: For me, This cuts out a lot of pre-press design and print production in cataloguing and physical sales sheets having to be designed and printed.

RepZio continues to have the same problem everytime, and no one is able to fix it.

Mar 23, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It is intuitive to use, and allows me to not have to haul catalogs around. I like being able to email images and orders to people, rather than having to always print.

Cons: I have had the same issue, with shipping addresses and other customer information not saving consistently, and with one change to the order after putting in the shipping address often causes it to default to an old shipping address.

Overall: I don't have to carry a catalog or write an order.

Fantastic!

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy of use. Intuitive. It does exactly what it should.The support at RepZio has been absolutely amazing. Any inquiries are handled very quickly and efficiently.

Cons: One additional tool RepZio should look at. Line Ups. Create a sales tool that gives the sales rep the ability to manage each customers product line up. This will ensure accuracy, allow rep to maintain product distribution and keep finger on the pulse of the marketplace.

very user friendly and great with inventory and pictures

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This is a great product, it is very easy to use and gives you so much information. Inventory and pictures. Also you can print your order for reference. This was also very easy to learn and I have used other programs and it takes years to learn all the ins and outs. This one is the best.

Cons: I don't have it anymore. company took it away because I didn't use it a lot. use to use it daily and now only monthly

very easy to use, reliable

Mar 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: very effective sales tool, very easy to set up new items and images, it has good flip books, It is very easy to learn, never crashes, very hard to lose data.

Cons: has a few limitations, hard to customize to what you need, the registration process puts some customers off and they may not sign in.

Overall: get customers registered on repzio also request access for our site. Good reporting function. Links with shopzio website so you get a website also with one setup.

My reps have been using REPZIO for a number of years now and have nothing but rave reviews .

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of scanning orders and the simplicity of the software to write an order, submit to the factory and email a copy to the customer.

Cons: There seems to be some problem with deleting duplicate customer numbers. Repzio assigns a 7 digit number and then when we get the new customer number it retains the old number.

Overall: Able to scan orders in our showrooms and from out catalog, email copies to customer, which save ink and paper on printing order copies.

Good experience.Like being able to 'Browse' and show customers high resolution images when on road.

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. The ability to access images and additional vendor information as well as recent orders and price tier levels. The functionality and ability to access all pertinent files is easily accessible.

Cons: I would like to see the ability of syncing RepZio with Brokerforce since we utilize Brokerforce for our own business data entry and commission tracking but need to enter and submit vendor orders through RepZio.

great system to use easy, great quality on images, speed

Mar 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: works on a mac, you can get the information quickly and clearly to the customer. orders are made and processed or even changed with great ease. catalogs can be made specifically for customers. can be used with a scanner so you have more time fro selling the line

Cons: it doesn't seem to retain new details on an existing customer, such as a new phone number enter i but the system doesnt seem to retain it

Overall: fast easy

I work with 2 manufacturers who use Rep Zio and I love the product! I have recommended it to others

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use, from setting up new clients, to finding products easily, to submitting orders; it could not be more user friendly. Love that it can show pictures of items, immediately send copies of order to clients, and allow customization.

Cons: I have not found anything to complain about using RepZio. I have loved using it and have asked other manufacturers to use it as well.

Overall: Quick and Easy to use.

Quite a good app but still has something to improve to be be perfect

Mar 21, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Intuitive design. Fast working application. Very professional. Vast abilities to be adapted to specific buisnesses.

Cons: Some features are not noticable. It would be great to have user manual to reveal full potential.

In rare cases it is hard to figure out how to perform necessary operations. Iphone version has less features than tablet version.

Overall: Faster workflow. Better customer service. Convenient data tracking.

Rep zio is a great tool, sending professional orders immediately to my customer.

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The orders, show a photo of each item with description and pricing.

Very easy to customize our product and change pricing....

Also able to send tear sheets of imagery to our clients!

Cons: When sending a prospective order or order to a customer, I wish the customer could tap on the image and enlarge photo when they receive the order. Currently it is extremely small, ineligible to view.

I've been using RepZio for 5 years for 3 different Companies. It's works just like it's supposed to

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It updates quickly, it's 100% accurate, very user friendly and placing orders is easy as 1, 2, 3! Everyone gets an email copy of the Order with all revelant info - items #'s, color images, Qtys, Pricing, PO Info, etc.

Cons: Nothing I can think of - it always updates and works perfectly. Always easy to use and even my Dealers figure it out and have no problems scrolling through the product.

Great sales tool and easy to navigate. Makes presentations a breeze!

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Rep Zio is easy to navigate and make presentations. The change of finish options makes it an valuable sales aid from a Wholesale perspective. I've been using for over 5 yrs and by far the best and easiest to use I have found

Cons: Difficult to copy orders to another account and changing shipping addresses. Need to mke the fields easier to select and what you are asking for.

Use RepZio for two of the furniture lines I sell. Easy to navigate and show clients product.

Mar 20, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: The ease in creating orders, from adding clients to completing and submitting orders. Very simple to educate new employees on this program.

Cons: Takes a long time to refresh when opening the program. Have to wait for 3-4 minutes with a client before I can open the program and select the customer I am working with, should have. Abrackground app refresh running always to prevent this.

easy to use

Mar 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: versatile with or without internet, good pictures, bookmarking, cloning, able to do multiple orders, make notes....

Cons: you can't send an email anonymously to multiple recipients. You can't choose a city name, or a given area to send out an email blast. You can't look up a customer by telephone number

Overall: No more heavy catalogs, ease of transition from one line to another, making for better/bigger orders.

Repzio is a great software program ..... everything you need is in one place!

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Repzio is a great sale tool for sales rep! I love to use it and have it while I am on the road! I can look up pricing, make quotes for clients and refer to quote that I have sent!

Cons: Repzio is some slow when you need to look up products .... and its hard to merge duplicated accounts. I am not on the admin side so maybe it is easy to merge but over all really few complaints.

very helfull

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to work, and very good to show picture, send picture, mails, promos etc, very east to place and summit orders.

Cons: I really don`t have any big complain about the application, for me works very good, sometimes some of the customers on my customer list vanish and I have to put them bag, beside that no other problem or complain.

Overall: make my life very easy in terms of send info and place orders

Overall good experience with the supports, but features can be improved

Mar 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The pricing per user is great, the customer supports is quick and very knowledgeable. Printing Barcodes price tags feature is useful.

Cons: Some features are lacks of updates, there are more room for improvement to be align with similar apps, such as the tear sheet feature can be more user friendly , and sending email through own server instead of use iOS email mailbox.

We love repzio. WE use it with Melrose and it is very easy to use.

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that it works with Melrose: good, better, best pricing. I like that it won't let us close the order without the email and phone number for customer.

Cons: I wish that you had a back office program and that you worked with multi line agencies. A back office program would be beneficial to track commissions....without that I cannot use repzio for my agency.

Capterra loader

I really like to work with Repzio. I can do catalogs and I can see all orders I made.

Mar 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can do different catalogs and send them to my Customer with images. It is very easy to work with.

Cons: What I like less about this software is when I search for a Customer and click on the name and if it is not the good Customer, it does not bring me to the name to continue looking, I have to restart again at the beginning.

Overall: I can do order quickly with pictures

Pretty good, fes downsides

Mar 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Once you get the hang of it very easy to use, fast, nice interface.

Easy to switch between different flipbooks

Cons: Some flipbooks change backgrounds to pages from other flipbooks.

We work in an international organisation, each country has its own flipbooks and all books are visible for each country, i just want to see my flibooks but That is not possible.

Excellent source for sales representatives

Mar 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use and interactive system for both sales tools and website use. It is so effective for selling both at shows and on the road. Also, the product tear sheets are great selling tools for my sales representatives.

Cons: When you look into a customers orders, it takes a online order and adds the totals together and does not separate the totals.

it s good when it works but there is a difficulty when doing customized items

Mar 26, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: on my ipad, but I tried to transfer to an Ipad pro and its been difficult sometimes the images never come up and I feel foolish. then I am trying to talk about the products and I have to move on to something else. some lines upload easier

Cons: on my ipad, it really takes a long time to load and its irritating with customers get impatient with it.

I use it daily for order entry, and customer info...great tool

Mar 23, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to have in my hands, a history of what a customer has purchased in the past, photos of styles, and the ability to place orders on the fly...takes the place of lugging around 10 different catalogs.

Cons: The fact that it only updates the inventories once an hour...and you have to remember to log out, and back in, to get the update.

RepZio is an all inclusive tool that combines catalog, price list images and inventory into one

Mar 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: The platform is easy to maneuver. I can go from screen to screen quickly and logically. The image quality and amount of useful information available makes for powerful presentations.

Cons: Nothing comes readily to mind. The only frustration I have is missing images but that has to do with photography amade available by my company.

This is the best platform out there for the sales representative. It is the easiest to use!

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. You don't have to guess where to go next. Everything is easily laid out and at your fingertips.

Cons: I wish the back office/customer reporting systems were better and more informative. Detailed customer reports would be great. Including best sellers not purchased by customer. Quick order forms for repeat orders.

I have had this app with multiple vendors. As long as the vendor supplies all the necessary info thi

Mar 26, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Able to have less paperwork. All price lists that are needed are there. All customer info is at your fingertips. You can have pricing from as many vendors as has the app.

Cons: If the vendors do not have someone assigned to this, then critical information can be left out. The app is only as good as the information that is included.

Overall very good! I'm having a few issues when first booting up program. It always boots me out!

Mar 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I can enter an order and see if an item is in stock. I can easily submit the order to the manufacturer and send a confirmation to the customer. Love this feature!

Cons: On the browse feature when you select the price level I'd like it to be "high lighted" so you know for sure you are working at the correct price level.

I have always been a big fan of Rep Zio. Your customer service is great

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have multiple lines using Rep Zio and I like the operating system. It is really easy to use. Your customer service is AWESOME! (Especially Bill)

Cons: There is really nothing to dislike about this program. It is very efficient. The only thing I can think of is the ability to expand pictures on submitted orders would be nice

RepZio is by far the industry leader. Customer service is second to none, easiest program out there

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, customer service, tear sheet and quoting abilities and the simple start up. great for even non tech savvy people.

Cons: I wish it had a mapping feature and sales reporting capabilities. A CRM integration or addition the the program would be fantastic. I am still always on the look out for a great mapping and CRM.

The best sales tool available for my industry

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is an invaluable tool for small and large sales from anywhere, including my iphone. I can send quotes, sales orders, product info, photos to my clients in minutes

Cons: I wish the stock info did not have to be updated manually, sometimes my company does not do the update and we need to use other options to get updated.

Nothing but praise

Mar 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's not complicated and is very easy to use. Customer service is great when i need it. Most of the companies I represent are customers of repzio, which attests to what a great app it is

Cons: When I put in an order, then need to put in another po for the same customer, it will only allow me to add to the existing order

Great app that's easy to use

Mar 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It's easy to pull up accounts history and see what they have ordered in the past. I also love the pictures that accompany the item numbers. This really helps the customer when they get a copy of an order.

Cons: We have had connection issues on the backside with repzio orders not loading into our office used software.

Repzio

Aug 28, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy of use with the right amount of flexibility.

Cons: Lack of user control on print label format.

Vendor Response

by RepZio on August 30, 2018

Terry,

Thank you very much for your review, your input is very valuable to us. I wanted to let you know that we are completely redesigning the label making process. The new process will have additional controls and efficiencies built right in.

See you in High Point,

Alex

Capterra loader

Easy to navigate as a sales representative.

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Presentation ease. Plus the ability to see stock availability live.

Files all stores in one place for easy access.

Cons: Inability to sync when multiple people use the same account on separate iPads. We have three people on our team, but like to use one account/contact when communicating with our dealers.

Overall: Presenations ease.

Very easy to use, good photos of product

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to add a customer, change customer information or discount. Easy to search for product information. Orders are never lost.

Cons: Unable to do a search that sorts out only products that are in stock in a category to put together a customer quote

Overall: It is time saving, and automatically sends a copy of the order to the customer

Support staff assumes that everyone using software is a computer expert- data doesn't always sync

Mar 20, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: When it works correctly it looks great on the iPads that we use. Makes order taking at shows simple.

Cons: To change something simple as a price- not so simple. The training tutorials are also not very helpful. Viewed them all and my format is different and it did not answer my questions. When I push the data live from a good network connection, and check two ipads (ipads both on upgraded software for both apple and Repzio) and refreshed the data, items went missing on one and not the other. Even after I refresh the data and import all new things again. This happens a lot.

Overall: Price is great. When all the data is there is very visually aesthetic to use.

Vendor Response

by RepZio on March 28, 2018

Ann,

Thank you for your review. Your time is valuable and we appreciate your feedback. I know we have had issues getting time to train you in person, which may help. The tutorials are useful but as you stated, you should have a base understanding, which is what the training will provide. Another market is upon us, we would love to walk you through any issues and answer any questions as soon as possible. You are important to us, we would love to help!

Respectfully,

Alex Fraser

love repzio very easy to use

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I am not the most techy sales rep but this was so easy to use. wast to look up my accounts and what they ordered last and how much

Cons: i cant say anything bad about it its very easy to look up all my accounts and if they want a copy of there order its very easy to just email it to them on repzio.

Very positive experience. Great mobile tool to use

Mar 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the ability to have information available at all times simply by having iPad access to write orders, send info, etc...

Cons: I would like the ability to have item #'s populate as one inputs the characters to help improve speed. Currently one has to enter item # exactly or it does not pull up

I love RepZio. As a sales rep, I use four different sales apps. RepZio is the best!

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It always works! No issues with bugs or malfunctions. Never locks up. Intuitive and easy to use.

Cons: No complaints. I only wish all the companies I represent used it. What about a version for retailers? Might be nice for a dealer to log-in and see my products through a RepZio "website".

This app has made ease of doing business on the road amazing.

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very intuitive and easy to navigate. The features for tear sheets, order writing andorder submitting are extremely useful to me.

Cons: I have nothing to compare it to as it seems to work beautifully. Some of the features don't have large enough photos of the product.

Overall: ease of doing business

Fast easy setup and operation

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Mapping done for each customer but also lets me have the flexibility to modify them for my needs.

Software is flexible with custom operations available.

Cons: Sometimes the mapping does not fit our situation and it can be hard to get them to understand that the mapping needs to be changed

A great asset to our company and showroom staff!

Mar 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and love the ability to review sales by customer or date range or even product. Also very easy access/track orders once submitted.

Cons: Making changes to customer information (specifically shipping address) requires multiple steps/must be changed in several fields which makes it difficult for certain users.

Updating categories and products can be difficult in certain instances

ie :Once a product is no longer available, there's no way to "delete" it can only be moved to "discontinued". A minor issue for some, but because we have over 1000 items, it presents a problem at times.

Overall: Ease of product management, order taking and order tracking

Categories are too rigid! We could not put our Rep company name on printed order!

Mar 20, 2018
3/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

Pros: Ideally, I should be able to bring up an item by its SKU number - easily - without searching and searching! Too hard to use in a trade show - too long to find a number!

Cons: two of us were using RepZio on two different iPads (2 different vendors) and could only put Rep name on order - no way for customer to identify what agency was sending order to customer! Many of our items could not be pulled up on RepZio - fault of the vendors entries?

Excellent easy to use

Mar 20, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: cant loose an order, anyone can use it love seeing product and adding items. Can always go back and add or remove anything

Cons: emails are lost during the corporate transfer. Hard to find items and send to customers. have to copy emails to many places.

Overall: fast to do an order and always is processed

Capterra loader

Good. Slightly confusing at first.

Mar 23, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It creates a nice looking quote and can immediately service your customer. The presentation eliminated fabric confusion. I had some questions and called customer service and they got right back to me and walked me through it.

Cons: There were many inconsistencies in pricing and I eventually hads to check pricing on every quote that I sent

Overall: RepZio helped simplify a very complex and timely process. Save me time as some quote could take up to an hour to produce.

ease of use

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use. can place orders quickly. . multiple vendors . each endor uses differenty i use it mainly for showing customers vendors that dont have catalogues

Cons: can only have one person. i have associates that work with me and if at market working they cannot help me with orders . as cannot get on to their ipads . does slow down the more vendors. wish could see bigger pictures when scrolling as have to click on each item makes it very slow to show customers . when have multiple vendors to show them

Overall: when vendor does not have catalaogue, rep zio is better than their websites

Awesome, really good , useful App.

Mar 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Very helpful for sales reps to boost sales.

Good software for the larger Inventory.

Have many great features which can help sales.

Cons: Nothing much to complain, there are no drawbacks in the software. There is always chances for improvements, but overall the software is good.

I've used Repzio for YEARS, multi Vendors, it's my go-to Software.

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use, enter New customers, edit information. I'm far from a technology genius, Repzio is user freindly.

Cons: Wish all my vendors would use Repzio.

I had an issue with the binocular (search) , took a while for Repzio to fix. Other than that, no complaints.

Overall: ease of operation

Excellent sales tool

Mar 21, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: sending customers tear sheets, stock availability, etc Shows product clearly and breaks down by category

Cons: showing history of orders and keeping hfc's in scannable form. I do not find that there are many issues with this program. I do not care for the mobile app though

Great tool

Mar 23, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. Can find appropriate pricing for different customers easily. Ability to send cut sheets and copies of orders to customers.

Cons: Too difficult to jump from one manufacturer to another. There should be a button to automatically jump to RepZio home page rather than having to backtrack through multiple stages.

Overall: Greatly speeds order confirmation to my customers. Can easily send cut sheets. Easy to find pricing for customers at various pricing levels.