Best For

Salon, Spas, Beauty Salon, Hair Salon, Gym, Yoga Center, Massage Center, Nails Spa

Product Details

MioSalon is an online Salon management Software, enables salon owners to automate the front-desk operation & daily activities Such as Appointment, Online Booking, Billing, tracking Clients, Staffs, Inventory Management, SMS & Email Marketing (Integrated with MailChimp), Dynamic Customer Feedback System.

Contact Details

Waffor Retail Solutions

http://www.waffor.com

Founded in 2015

Located in India

Appointment Calendar
POS
Analytics
Client Feedback System
Marketing

Starting Price

  • Not provided by vendor

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

MioSalon Features

Booth Rental Management
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments
Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commissions
Point of Sale (POS)

MioSalon Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
5/5

Showing Most Helpful

Showing 15 of 15 reviews

Showing Most Helpful

Showing 15 of 15 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Selvakumar S.
Unisex salon & spa
Health, Wellness and Fitness, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
June 13, 2017

“It's a excellent solution for the Salons & Spas. i have tried so many software, Waffor is the Best.”

Overall1. Customer Retention. 2. Online Bookings. 3. Communicating offers thru SMS. 4. Proper Billing & daily sale report SMS. 5. Intimation on Cancelled bills. 6. alert on database download. 7. auto service remainders to customers. 8. Greetings to customers. 9. Campaign Tracking. 10. Overall user friendly.
Pros1. Ease to use, 2. appointment on online. 3. automated SMS for the billing, reminders & even for appointments. 4. customers 360 degree view. 5. Various reports for any kind of analysis. 6. Staff Performance & customers segmentation. 7. Appointments linked with the Facebook page & websites. 8. Campaign recommendations, Greetings or remainders & reward points to customers. 9. No backup required, anytime customer support. always improvising the software. 10. Best software in the industry with the economical rates.
Cons1. Improve more on the bill discount for the clarity to customers. 2. Staff attendance to be improved with the regular duty timings and the overtime calcualtions. 3. Salon Logo to be printed in the Invoice.

Vendor Response

By Waffor Retail Solutions on June 15, 2017
Hi Selvakumar, Glad to see your detailed feedback and encouraging words about our salon software and services. The enhancements you mentioned are very much in our plan and you can expect them soon. All the best to acquire more new clients & retain them cost effectively. Thanks, Team Waffor
Source: Capterra
June 13, 2017
Amirtha v.
Creative Director
Health, Wellness and Fitness, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 26, 2018

“User Friendly software”

OverallEasy to operate,easy to tally cash at the end of the day, staff performance ratios are very useful.Can secrete the active and inactive clients
ProsOffers can be sent to the client,Bills can be sent as message,booking alerts,
Consit doesn't work offline.it doesn't accept packages

Vendor Response

By Waffor Retail Solutions on August 13, 2018
Hi Amirtha, Thanks for sharing your feedback about Miosalon software. 1. Yes, we don't support offline. It is a online software with real-time online booking. (So no choice of offline) 2. But, we have the packages features. You can effectively manage multiple services together. ie. Bridal package, pay for 5 sitting and take 6 sittings etc You can ping us in the InApp chat to get assistance. Regards, Vedha
Reviewer Source 
Source: Capterra
July 26, 2018
Manikantan N.
Partner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 12, 2018

“Anyone can operate the software without deep computer knowledge, a few clicks and that's it...”

OverallEasy to use, customisation at its best, strong and supportive back end team, add on updates almost every month, not heavy on pocket.
ProsEasy to use and ustomazible options available. Love the ERP that sends automatic reminders and have options that to set birthday's and anniversary SMS for the customer's.
ConsCan't edit the invoice once settle the bill, I mean when I settled an invoice and by mistake I settled in cash but actually it was a card payment, then I have to delete that invoice and redo the appointment and settle the invoice.
Reviewer Source 
Source: Capterra
March 12, 2018
Ankit V.
Joint MD
Health, Wellness and Fitness, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 11, 2017

“Very responsive support team . Open to new ideas / modification .”

Overall1) less training time for staff. 2) reports and predictors are very useful .
Pros1) responsiveness of support staff . 2) quick implementation of changes . 3) very easy to use and intuitive. 4) database gets updated fairly quickly . 5) have all the reports I need.
Cons1) internet based software so if the internet is down or slow , then it affects performance. 2) currently do not have an operative in Delhi NCR . As of now all issues have been resolved remotely but sometimes people are needed for one on one training etc .
Reviewer Source 
Source: Capterra
September 11, 2017
Babu Rao S.
owner
Health, Wellness and Fitness, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 13, 2018

“user friendly”

Overallevery thing is good and user friendly
Prosreports and campaigns and many more .
Consreminders system is not up to the mark please make it update so it will be easy to remind
Reviewer Source 
Source: Capterra
August 13, 2018
Ananda s.
manager
Health, Wellness and Fitness, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 13, 2018

“friendly software easy to use + lot of features ”

Overalli have been using this software since october 2016, company people are very aggressive in imlementing new features and making it friendly software.
Proslike prepaid wallet, membership, packages, trackable promotion campaign
Consreports ( little more in detail on expense
Reviewer Source 
Source: Capterra
August 13, 2018
SAURABH G.
Managing Partner
Health, Wellness and Fitness, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
2/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
September 19, 2017

“The product has a lot of potential”

OverallThe visibility that it provides to the business with the data is a great helper in terms of making the right decisions at the right time
ProsThe product layout captures almost all the day to day requirements of a large salon. The user interface is very simple and easy to use.
ConsThe fact that it is available only as a cloud solution kills the experience. Considering the quality of last mile internet connectivity in India, this is not the most optimal solution. The tool should be made available as a on-premise solution as well. Secondly the tool should offer a min of 10-15 staff as part of the standard pack so as to enable the business to operate freely.
Reviewer Source 
Source: Capterra
September 19, 2017
RAFIQ B.
CEO
Mechanical or Industrial Engineering, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 18, 2017

“its been awesome so far.. ”

Overalli got to know a lot from this software, the things which even i have neve thought of regarding this particular business.
Proscustomer support and the way they are adding new features in software. it is obvious that the back hand process of mio salon is so strong
Reviewer Source 
Source: Capterra
September 18, 2017
Manikantan N.
Partner
Health, Wellness and Fitness, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 19, 2017

“User-friendly and fast enough. The back end support team is simply superb.”

OverallCustomer interaction has become very easy with the software as you can programme for automated messages to different customers .
ProsThe software is really simple and any person can operate even if they are not tech savvy. Customization part is very interesting and admin has all the rights to do end number of customization . The highlighting part is of course the back end supporting team, they are really really courteous and very supportive at any point of given time.
ConsPrepaid POS is currently a bit confusing for the customers as there are some tax calculation in it.
Reviewer Source 
Source: Capterra
October 19, 2017
Utkarsh B.
Director
Cosmetics, Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 8, 2017

“Great software and even better support ”

OverallWell the team at waffor is extremely helpful and they are very open to suggestions that are given by clients and make the necessary changes in the software accordingly. Their software ease up the stress caused by paper work and manual billing that we used to do earlier at our salons and now we are able to get a centralised control over our sales and team performance, as waffor is a cloud based software.
Pros- Ease of use - customer support - quick response time to queries - great reports
Cons- a few more reports type can be added for a more detailed view of salon performance but i guess the team at waffor is already onto progress.
Source: Capterra
February 8, 2017
Muthu S.
Proprietor
Retail, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
February 21, 2017

“Simple and light weighted software ”

OverallUsing MioSalon for more than 6months and now I bring back my lost customers. Even a non technical person can use MioSalon without any difficult.
ProsSimple to use
ConsNo mobile app
Source: Capterra
February 21, 2017
john p.
Owner
Apparel & Fashion, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
November 6, 2016

“Waffor salon software is the best salon business automation solution in India.”

OverallI started using this salon software from June 2016, price is reasonable so I am very happy to use this waffor salon software.
ProsCustomer engagement solution & Marketing automation like email and sms automation.
ConsThey offered me a salon software solution, it including billing, POS and customer engagement solutions, that I like very much.
Recommendations to other buyersWaffor is the Best Salon Software company and any one can download free salon software from http://www.waffor.com
Source: Capterra
November 6, 2016
Verified Reviewer
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 10, 2017

“I love the software , its very friendly very easily to use.”

Overallby using this software we come known this that we don't need any kind of paper work or mannel work thats the best part regarding service, work, product , package or prepaid service.opsa
ProsIts user friendly. if I want any data related customer, staff work , work or income its very easily an in one touch this report will come. tax wise its value for money software.
Reviewer Source 
Source: Capterra
October 10, 2017
Sri G.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
November 27, 2016

“Best & Free Software For Salon Business”

OverallOnly one day is enough to learn this Waffor salon software, A complete automation solution for salon industry. It fulfill my business needs especially CRM customer relationship management appointment shedding/booking, customer feedback collections. It helps to identify my loyal customers so that I can give offers, discounts based on customer's loyalty points The most important is they provide free salon software
Source: Capterra
November 27, 2016
Anil K.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Source: Capterra
February 8, 2017

“Overall very good product ”

OverallI have been using past two months except few flaws I don't find anything wrong highly recommended for salons if improved in some points
Source: Capterra
February 8, 2017