Who Uses This Software?

Salon, Spas, Beauty Salon, Hair Salon, Gym, Yoga Center, Massage Center, Nails Spa


Average Ratings

15 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Waffor Retail Solutions
  • www.waffor.com
  • Founded 2015
  • India

About MioSalon

MioSalon is an online Salon management Software, enables salon owners to automate the front-desk operation & daily activities Such as Appointment, Online Booking, Billing, tracking Clients, Staffs, Inventory Management, SMS & Email Marketing (Integrated with MailChimp), Dynamic Customer Feedback System. Pricing Starts @ $10 only.


MioSalon Features

  • Booth Rental Management
  • Client Profiles
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll Management
  • Point of Sale (POS)
  • Recurring Appointments

MioSalon Reviews Recently Reviewed!


It's a excellent solution for the Salons & Spas. i have tried so many software, Waffor is the Best.

Jun 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 1. Ease to use,

2. appointment on online.

3. automated SMS for the billing, reminders & even for appointments.

4. customers 360 degree view.

5. Various reports for any kind of analysis.

6. Staff Performance & customers segmentation.

7. Appointments linked with the Facebook page & websites.

8. Campaign recommendations, Greetings or remainders & reward points to customers.

9. No backup required, anytime customer support. always improvising the software.

10. Best software in the industry with the economical rates.

Cons: 1. Improve more on the bill discount for the clarity to customers.

2. Staff attendance to be improved with the regular duty timings and the overtime calcualtions.

3. Salon Logo to be printed in the Invoice.

Overall: 1. Customer Retention.

2. Online Bookings.

3. Communicating offers thru SMS.

4. Proper Billing & daily sale report SMS.

5. Intimation on Cancelled bills.

6. alert on database download.

7. auto service remainders to customers.

8. Greetings to customers.

9. Campaign Tracking.

10. Overall user friendly.

Vendor Response

by Waffor Retail Solutions on June 15, 2017

Hi Selvakumar,

Glad to see your detailed feedback and encouraging words about our salon software and services.

The enhancements you mentioned are very much in our plan and you can expect them soon.

All the best to acquire more new clients & retain them cost effectively.

Thanks,
Team Waffor

User Friendly software

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Offers can be sent to the client,Bills can be sent as message,booking alerts,

Cons: it doesn't work offline.it doesn't accept packages

Overall: Easy to operate,easy to tally cash at the end of the day, staff performance ratios are very useful.Can secrete the active and inactive clients

Vendor Response

by Waffor Retail Solutions on August 13, 2018

Hi Amirtha,

Thanks for sharing your feedback about Miosalon software.

1. Yes, we don't support offline. It is a online software with real-time online booking. (So no choice of offline)

2. But, we have the packages features. You can effectively manage multiple services together. ie. Bridal package, pay for 5 sitting and take 6 sittings etc

You can ping us in the InApp chat to get assistance.

Regards,
Vedha

Anyone can operate the software without deep computer knowledge, a few clicks and that's it...

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and ustomazible options available. Love the ERP that sends automatic reminders and have options that to set birthday's and anniversary SMS for the customer's.

Cons: Can't edit the invoice once settle the bill, I mean when I settled an invoice and by mistake I settled in cash but actually it was a card payment, then I have to delete that invoice and redo the appointment and settle the invoice.

Overall: Easy to use, customisation at its best, strong and supportive back end team, add on updates almost every month, not heavy on pocket.

Very responsive support team . Open to new ideas / modification .

Sep 11, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: 1) responsiveness of support staff .

2) quick implementation of changes .

3) very easy to use and intuitive.

4) database gets updated fairly quickly .

5) have all the reports I need.

Cons: 1) internet based software so if the internet is down or slow , then it affects performance.

2) currently do not have an operative in Delhi NCR . As of now all issues have been resolved remotely but sometimes people are needed for one on one training etc .

Overall: 1) less training time for staff.

2) reports and predictors are very useful .

user friendly

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: reports and campaigns and many more .

Cons: reminders system is not up to the mark please make it update so it will be easy to remind

Overall: every thing is good and user friendly

friendly software easy to use + lot of features

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: like prepaid wallet, membership, packages, trackable promotion campaign

Cons: reports ( little more in detail on expense

Overall: i have been using this software since october 2016, company people are very aggressive in imlementing new features and making it friendly software.

The product has a lot of potential

Sep 19, 2017
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The product layout captures almost all the day to day requirements of a large salon. The user interface is very simple and easy to use.

Cons: The fact that it is available only as a cloud solution kills the experience. Considering the quality of last mile internet connectivity in India, this is not the most optimal solution. The tool should be made available as a on-premise solution as well. Secondly the tool should offer a min of 10-15 staff as part of the standard pack so as to enable the business to operate freely.

Overall: The visibility that it provides to the business with the data is a great helper in terms of making the right decisions at the right time

its been awesome so far..

Sep 18, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: customer support and the way they are adding new features in software. it is obvious that the back hand process of mio salon is so strong

Overall: i got to know a lot from this software, the things which even i have neve thought of regarding this particular business.

User-friendly and fast enough. The back end support team is simply superb.

Oct 19, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is really simple and any person can operate even if they are not tech savvy. Customization part is very interesting and admin has all the rights to do end number of customization . The highlighting part is of course the back end supporting team, they are really really courteous and very supportive at any point of given time.

Cons: Prepaid POS is currently a bit confusing for the customers as there are some tax calculation in it.

Overall: Customer interaction has become very easy with the software as you can programme for automated messages to different customers .

Great software and even better support

Feb 08, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Ease of use

- customer support

- quick response time to queries

- great reports

Cons: - a few more reports type can be added for a more detailed view of salon performance but i guess the team at waffor is already onto progress.

Overall: Well the team at waffor is extremely helpful and they are very open to suggestions that are given by clients and make the necessary changes in the software accordingly.

Their software ease up the stress caused by paper work and manual billing that we used to do earlier at our salons and now we are able to get a centralised control over our sales and team performance, as waffor is a cloud based software.

Simple and light weighted software

Feb 21, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple to use

Cons: No mobile app

Overall: Using MioSalon for more than 6months and now I bring back my lost customers. Even a non technical person can use MioSalon without any difficult.

Waffor salon software is the best salon business automation solution in India.

Nov 06, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer engagement solution & Marketing automation like email and sms automation.

Cons: They offered me a salon software solution, it including billing, POS and customer engagement solutions, that I like very much.

Overall: I started using this salon software from June 2016, price is reasonable so I am very happy to use this waffor salon software.

Recommendations to other buyers: Waffor is the Best Salon Software company and any one can download free salon software from http://www.waffor.com

I love the software , its very friendly very easily to use.

Oct 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its user friendly. if I want any data related customer, staff work , work or income its very easily an in one touch this report will come. tax wise its value for money software.

Overall: by using this software we come known this that we don't need any kind of paper work or mannel work thats the best part regarding service, work, product , package or prepaid service.opsa

Best & Free Software For Salon Business

Nov 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Only one day is enough to learn this Waffor salon software, A complete automation solution for salon industry. It fulfill my business needs especially CRM customer relationship management appointment shedding/booking, customer feedback collections.

It helps to identify my loyal customers so that I can give offers, discounts based on customer's loyalty points

The most important is they provide free salon software

Overall very good product

Feb 08, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I have been using past two months except few flaws I don't find anything wrong highly recommended for salons if improved in some points