# Page 4 | Efficy CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Efficy CRM the right Sales Tracking solution for you? Explore 90 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149894/Efficy-CRM/reviews --- Efficy CRM 4 (90) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Efficy CRM ## Showing most helpful reviews Showing 76-90 of 90 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DM Dominique M. Entrepreneur Computer Software Used the software for: 6-12 months ### "9 months experience" January 14, 2017 5.0 I discovered Efficy in March 2016, when I sold my startup to Efficy, and I am using it since. I was astonished by the range of features offered and the 'object' contextual approach. In Efficy, you connect the dots: documents, contacts, opportunities, ... everything is related and you get a clear vision of the data, you can analyse it and anticipate future decisions. Pros Ease of use Full features Mobile experience Gamification Review Source CG Carlos G. Director IT Food Production Used the software for: 6-12 months ### "Cumple con el precio" February 28, 2022 4.0 Control en tiempo real de las oportunidades de negocio y de los motivos de pérdida de oportunidades Pros Posibilidades de personalización y traspaso de datos Cons Complejo el proceso de implementación, muchas funcionalidad API pero poca documentación, no hay código de ejemplo Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Efficy CRM Relación calidad/precio Review Source GB Gerben B. Medewerker Verkoop Binnendienst Chemicals Used the software for: Less than 6 months ### "good system, but it can be better" March 21, 2017 4.0 Many choices you can make to handle Efficy, but this is also the problenm. i think there are too many choices you can make. I think the sync from excel to Efficy can be better. Pros \- fast - Cons \- too many choices, the persons that don't work as much with Efficy have problems where to find everything - Load data from Excel to Efficy. I want a standard Excel form - Mobile App - Standard templete for letters Review Source GL Graziella L. Used the software for: ### "Efficy CRM - a major competitive asset" March 16, 2017 5.0 I had the pleasure of using Efficy platform during several months, rummaging all the functionalities to identify, extract and exploit the whole commercial and operational potential offered by Efficy CRM. In light of my experience, I can ensure that this tool, when used properly and integrated in a CRM strategy, represents a tremendous force and a substantial added value. We're far from an encoding tool. Totally customer-centric, Efficy CRM offers an instant 360° view, it allows to be extremely proactive and to make the difference towards customers. As collaborative tool, it allows to access and to share useful information at any time and from anywhere. It offers a number of practical and relevant links ans shortcuts, significantly decreasing wastes of time. Efficy does a lot to continuously upgrade the tool, acting as an "agile partner" for its customers. In competitive or rapidly changing markets, this is certainly one of their main assets. Review Source RV Rémi V. Key Account Manager Food Production Used the software for: Less than 6 months ### "I was part of the purchasing team for our new CRM and am very happy with our choice of Efficy CRM." November 20, 2017 5.0 Pros It has a very modern and fluid presentation and is was adapted very precisely to our needs. The 360 vision of the clients is a very powerfull tool and i couldn't Cons The only difficulty we had in the whole project was the formation. In part because we didn't understand fully the potential of the software and didn't allocate enough time for it. So a tip is not to neglect this point and listen carefully to Efficy's Team advice. Review Source BB Benjamin B. Digital marketing assistant Building Materials Used the software for: 2+ years ### "Extensive crm software with lots of flexibiliy" May 28, 2017 4.0 Better customer insights Pros Good value for money and lots of features. Efficy lets you manage your customer relation database extensively. Cons A bit technical for people who are not used to work with databases. Once you get the hang of it, everything works smoothly. Review Source FL Florence L. Assistante de direction Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Avis" February 28, 2022 4.0 On gagne en clarté de suivi client Pros Produit facile à utiliser Super équipes qui répondent facilement Très bon suivi de la gestion commercial Cons L'intégration avec nos autres logiciels se fait, pas toujours simple de la part de nos fournisseurs. Review Source Response from Efficy March 3, 2022 Bonjour Florence et merci pour cette review Ravie de voir que la relation se passe bien avec vos différents interlocuteurs, au commerce comme aux projets !! Pour les intégrations, si jamais vous rencontrez des soucis avec vos autres fournisseurs, n'hésitez pas à nous mettre en contact avec eux. On trouvera des solutions ;-) Belle journée L'équipe Efficy DH Daniel H. Used the software for: ### "Very good upgrade from Winris" April 3, 2017 4.0 We are working with Efficy since 4 months as replacement of Winris. Much easier in use and specially the cloud environment works very well for us. We are looking for more functionality while Efficy offers a lot but we have to decide what we want to ad to our formal format. The people behind Efficy are very helpful and dedicated to help us find our way in the new system. When there is an issue the helpdesk will give you all efforts to give a solid solution. When we know all features and work with the system some more months all the ranking stars will probably be full. Review Source KV Karel V. Used the software for: ### "Efficy suits" March 18, 2017 4.0 We use Efficy as CRM / DMS because of its flexibility . The way documents are managaged gives you the advantages of Office and the possibilities of standartise templates adding all sorts of collected information and even interfere with other software. Great value for money Even though the emphasis of Efficy seems to. Be sales its easily to be used as a document management system by its archtecture and a verh good multilangual support (Dut h!!) Review Source LB Luc B. Technical Manager Information Technology and Services Used the software for: Less than 6 months ### "Efficy is more powerfull than a standard CRM" May 22, 2017 4.0 Pros Many to many relations is positively impressive, it can really help you to find the right information at the right place. Review Source LR Leslie R. Responsable administratif Retail Used the software for: Less than 6 months ### "Très bon CRM" March 7, 2022 5.0 Pros Beaucoup de fonctionnalités. Très pratique et ludique. Cons Une nouvelle gymnastique mais en quelques semaines suffisent à s'y faire Review Source Response from Efficy March 8, 2022 Merci Leslie pour ce commentaire !!! On vous garde une place dans notre fan club ;-) Ravie de voir que grâce à notre CRM, vous faites du sport !! À bientôt L'équipe Efficy KV Kristof V. Account Manager Import and Export Used the software for: ### "null" December 19, 2018 1.0 Review Source fC fred C. web marketer Used the software for: ### "We use Efficy CRM internally" March 14, 2016 5.0 As the whole 100 employees are using Efficy CRM for their own use, we can say that we are Efficy fans. Efficy helps us to manage sales, marketing campaign & services. Review Source SK Stefan K. Used the software for: ### "Efficy is a great company! Good tools en people :-)." March 24, 2017 5.0 Efficy is a great company! Good tools en people :-). Efficy makes our sales work much easier, because the tool is delivering us key-insights. Review Source RA Reuven A. Used the software for: ### "Efficy fit in one day" March 28, 2017 4.0 A simple and clear training programme that prepares you for day to day use of the Efficy CRM system. Review Source Similar Products Featured