Alert Logic

Alert Logic Log Manager

4 / 5 1 review

Who Uses This Software?

Companies looking to address compliance requirements, reduce security risks, & quickly respond to suspicious activity -- without having to buy more tools or hire additional staff.

Average Ratings

1 Review
  • 4 / 5
  • 2 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Sliding scale pricing based on total nodes and GB per day.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Alert Logic
  • Founded 2002
  • United States

About Alert Logic Log Manager

Log Manager collects, aggregates & normalizes log data in cloud, hybrid or on-premises environments and is delivered as a service. Log Manager enables you to track user activity and suspicious behavior in real time across all your environments. Log Manager & Log Review also help meet PCI DSS requirements, along with other mandates like HIPAA, SOX, etc. You'll get audit-ready reports in a single web-based console.

Alert Logic Log Manager Features

  • Archiving
  • Audit Trails
  • Compliance Reporting
  • Consolidation
  • Data Visualization
  • Event Logs
  • Network Logs
  • Remediation
  • Syslogs
  • Thresholds
  • Web Logs

Alert Logic Log Manager Reviews Recently Reviewed!

A Deep, Capable Log/Threat Tool That is Bogged Down by a Clunky Interface and Complicated Config.

Apr 11, 2018
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It definitely does what is supposed to do - capture and provide traffic and threats/intrusions as they occur. Any risk that I've had to deal with in the past couple of years has been caught by Alert Logic, not the other secondary tools I have in place as an additional means of security.

The agent that we have to deploy in our AWS environment to capture all of our traffic on our AWS instances is small and unobtrusive.

The reporting functionality is great - there is the automated report capability, and we can fine-tune the reports to have only certain information go to certain people - much better than having our security team dig through countless pages of data that certain people don't care about.

Cons: The UI is generally a mess. It is difficult to find what you need at times, and after 2+ years of using the tool, I still find myself lost very frequently.

There is no option for Multi-Factor Authentication (to my knowledge, for all I know it may be hidden deep in the UI somewhere). This is an odd exclusion for a security tool. Instead, passwords expire very very quickly, so I feel like I'm changing my password more often for Alert Logic than any other tool that I use. It has crossed the line of secure, and become a pain.

The instances that I've had to deal with support have not been all that great - some engineers are way more skilled and experienced than others, as I've wasted hours with some engineers to solve an issue that another engineer was able to solve in minutes.

The documentation that I've seen is often outdated - I'd like to see that frequently updated, especially with such a clunky UI.