Who Uses This Software?

Small business such as quick service restaurants, coffee shops, bakeries, cafes, bars, liquor shops, food trucks, ice-cream shops, vape shops, any small retail shops or pop-up kiosks.


Average Ratings

12 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
  • Deployment
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • eHopper
  • www.ehopper.com/
  • Founded 2000
  • United States

About eHopper

eHopper is a free mobile POS system for Windows PCs, Android and Poynt. eHopper fits small business such as quick service restaurants, coffee shops, bakeries, cafes, bars, liquor shops, food trucks and other retail businesslooking for a consolidated solution to simplify their business operations and customer service. Key features include: Order Management Order Tracking Customer Management Payments Split Payments Receipts Inventory Employee Management


eHopper Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen
  • Delivery Management
  • Gift Card Management
  • Online Ordering
  • Order Management
  • Separate Checks
  • Split Checks
  • Supports Loyalty Program
  • Table Management
  • Tips Management
  • Customer Database
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Multi-Location
  • Purchasing
  • Returns Management
  • Sales Tracking

eHopper Reviews Recently Reviewed!

Good product for the price.

Oct 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: very user friendly. great customer service, was there to help me get setup and going from the beginning and very friendly.

Cons: not enough fonctionnality like loyalty programs, does not calculate inventory, is not compatible with all cash registers.

This POS is awesome!!!

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love it. Both for employees and "back office" work. Its very easy to fix problems, make echanges quickly, and user friendly. Other POS system take a long tine to train staff. This is almost self explanatory and little time is spent training.

Perfect for my Jamaican Food Truck ... BEST SOFTWARE I TRY YET

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Technology is very hard for me and eHopper was very easy. The features were straight were exactly what i needed as a first time food truck owner.

Cons: Nothing really except maybe that it was login was challenging at times but once i figured it out I got the hang of it. I felt that everything in the beginning is hard but since it was free to use i could not complain. I hope to grow and afford the monthly fee.

eHopper was easy to use and the most bang for my buck

Jun 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: eHopper makes POS simple. I found the software easy to use and straight forward. The functionalities are not complicated users opening a new small business. The customer service team answered all my questions and took their time to explaining all features.

Cons: I wish there was more printed materials and quick reference guides. Getting someone on the phone was not as easy as i would like but when i was able to finally reach someone it was helpful

Overall: Cost effective easy to use

Great software

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love this software. My only critique would be the ability to put products in alphabetical order. Otherwise this software does as much, or more, than a lot of paid Point of Sale systems.

Great product

Nov 11, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: We are happy with this POS. The only negative I have is that you can't sort your products, and they aren't displayed in alphabetical order (or any order that I can see).

Probably great for some, but not for us.

Oct 19, 2016
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
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Comments: First off let me say that EHopper's sales team are the most aggressive for me in my search for POS software. I had the company calling me multiple times even after requesting they not do so. I told them I'd contact them directly if I had any issues, and that I wanted to try the software out first. They have finally stopped calling me after having requested it four or five times. Quite simply the aggressiveness they displayed (one guy called me five times within ten minutes when I didn't answer because I was busy) turned me off of their software. I still gave it a go, as I was looking for something decent for my quick service bar.

Pros: User friendly interface, easy menu setup

Cons: Aggressive sales team, no option for display of buttons without photos (our bar doesn't use photos and we don't care to, we'd rather have more buttons per page), no option for a 'dark' theme which we prefer.

Recommendations to other buyers: Be aware that providing your phone number to this company will result in calls - yes, plural, even if you ask them not to call anymore. While the software itself works just fine, and while the issue with the buttons not having the option to remove the space for photos was not a big deal, I was very turned off by the number of calls I got about a product I just wanted to try out.

ehopper

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Comments: The software itself is great. The only problem I have is they told me it was compatible with Windows 7 or newer, yet my windows 8 (as generic as it possibly can be) isn't compatible for some reason.

Pros: the layout of the pos and back office are very easy to understand.

Cons: compatibility.

Recommendations to other buyers: discuss with the sales person about what is is on your computer or tablet and have them set it up for you if possible.

Great Experience

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its mostly self explanatory and doesn't require much instruction to use.

Cons: It wasn't built to cater to a floral shop, but it works nonetheless.

Overall: Our experience with ehopper has been pleasant so far. Someone is always available to address any concerns we may have and the software itself is a breeze to use.

Gets the job done for my store!

Sep 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very easy to use, not complicated at all.

Cons: Could use some additional features in regards to accounting.

Overall: eHopper POS has been a great system for use in my hobby shop. It was easy to set up and add my inventory to the system as well getting my hardware up and running. The service from my account manager and the support team was also great. Best of all, the price was right. Definitely reccomended.

Recommendations to other buyers: Make sure you follow the directions in the emails you receive once you register.

This company and service is terrible!

Aug 10, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: Crashes ALL THE TIME, you will not be able to conduct business when there are customers trying to order.

Overall: We are currently using their software for our restaurant, it has crashed multiple times. In a span of 4 business days we have had to uninstall and reinstall the application 5 times. Their customer support has been unresponsive to addressing the issue. It has been non-stop in issues. We highly recommend not using their service.

Recommendations to other buyers: This company makes many promises to acquire your business. Do not believe them!

Ok product, terrible customer support and sales.

Jun 06, 2016
3/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: The system itself works great, but they pair it with a PAX credit card terminal that I don't like. It's not wireless and you would have to drag a long cord across the bar area in order for someone to input their PIN. We own a bar and we don't keep the cash register, to which it is attached, on the front bar. They don't currently have a wireless solution for this. Also, we are on a 2 month trial and there wasn't supposed to be any charges to our account, until the 2 months was up and we were satisfied with the service. They immediately charged my credit card and have been charging my checking account, which has now occurred twice. Been trying to get them to refund my money and send a return, so that I can do away with this system. The sales guy refuses and keeps trying to resell me.

Cons: The customer support and sales. The product itself is fine.

Recommendations to other buyers: Get it all in writing, or don't do it. They change what they tell you.