# Page 3 | eHopper Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is eHopper the right Restaurant POS solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149980/Ehopper/reviews --- eHopper 4.3 (66) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of eHopper ## Showing most helpful reviews Showing 51-66 of 66 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AR ANNY R. President Food & Beverages Used the software for: Less than 6 months ### "President" August 21, 2018 4.0 I have the control with my inventory and with the employees too.. I love this. Pros Is very easy, this software has everything what I needed Cons Umm just sometimes is slow. But they have good technical support. Review Source Response from eHopper August 22, 2018 Hi Anny, we really appreciate the feedback. I'm very glad that our POS software has all the functionality you need, while also being easy for you to use. Inventory and Employee Management are two of our strongest features, it's great to hear you are taking advantage of these for your business. While we are always working to improve speed and performance, please know that you can continue to reach out to our Support team, around the clock, with any question you might have. Thanks again! AF Alicia F. Office Manager Sports Used the software for: Less than 6 months ### "Software" October 19, 2018 1.0 Do not like it at all Pros Do not like nothing at all!!! To many steps and not user friendly Cons It is not user friendly and the reports are not what i like for break down. Review Source Response from eHopper October 29, 2018 We are very to sorry to hear that you did not enjoy your experience with eHopper POS, Alicia. We are always working to improve our reporting functionality, and user feedback like this is incredibly valuable to our overall process. If there is anything specific we could do to improve your experience, or to get a better sense of your unique business needs for things such as reporting features, we would be happy to reconcile however we are able. PM Penny M. Owner Entertainment Used the software for: Less than 6 months ### "Ok product, terrible customer support and sales." June 6, 2016 3.0 Pros The system itself works great, but they pair it with a PAX credit card terminal that I don't like. It's not wireless and you would have to drag a long cord across the bar area in order for someone to input their PIN. We own a bar and we don't keep the cash register, to which it is attached, on the front bar. They don't currently have a wireless solution for this. Also, we are on a 2 month trial and there wasn't supposed to be any charges to our account, until the 2 months was up and we were satisfied with the service. They immediately charged my credit card and have been charging my checking account, which has now occurred twice. Been trying to get them to refund my money and send a return, so that I can do away with this system. The sales guy refuses and keeps trying to resell me. Cons The customer support and sales. The product itself is fine. Review Source VP Viral P. Manager Retail Used the software for: Less than 6 months ### "Inventory Managment" August 25, 2018 3.0 Overall its seems like start up company Pros Back office features have good funtionality Cons Inventory managment have less features functionality Review Source Response from eHopper August 27, 2018 Hi Viral, Thank you for taking your time to submit a response. While it's good to hear you enjoy the Back Office features, I'd love to hear more from you about what we can do to satisfy your Inventory Management needs. Feel free to respond here, but our Support team will be reaching out to you to hear about your specific concerns and see if there's a way we can improve your experience. Thank you for choosing eHopper! GP Graham P. Director Consumer Goods Used the software for: Less than 6 months ### "Good Product" October 31, 2018 4.0 So far the only hurdled have been getting our products loaded. The support was ok but it took a day for any help. and a few requests weren't even answered. Pros Ease in making a transaction Functions well Looks nice Cons Quite difficult to set up (loading products and variations etc) Review Source EA Ernie A. Owner Food & Beverages Used the software for: Less than 6 months ### "Perfect for my Jamaican Food Truck ... BEST SOFTWARE I TRY YET" June 28, 2017 5.0 Pros Technology is very hard for me and eHopper was very easy. The features were straight were exactly what i needed as a first time food truck owner. Cons Nothing really except maybe that it was login was challenging at times but once i figured it out I got the hang of it. I felt that everything in the beginning is hard but since it was free to use i could not complain. I hope to grow and afford the monthly fee. Review Source JJ Jeff J. Manager Entertainment Used the software for: Less than 6 months ### "Probably great for some, but not for us." October 19, 2016 3.0 First off let me say that EHopper's sales team are the most aggressive for me in my search for POS software. I had the company calling me multiple times even after requesting they not do so. I told them I'd contact them directly if I had any issues, and that I wanted to try the software out first. They have finally stopped calling me after having requested it four or five times. Quite simply the aggressiveness they displayed (one guy called me five times within ten minutes when I didn't answer because I was busy) turned me off of their software. I still gave it a go, as I was looking for something decent for my quick service bar. Pros User friendly interface, easy menu setup Cons Aggressive sales team, no option for display of buttons without photos (our bar doesn't use photos and we don't care to, we'd rather have more buttons per page), no option for a 'dark' theme which we prefer. Review Source DH Derrick H. Owner/Store Director Retail Used the software for: Less than 6 months ### "Gets the job done for my store!" September 28, 2016 5.0 eHopper POS has been a great system for use in my hobby shop. It was easy to set up and add my inventory to the system as well getting my hardware up and running. The service from my account manager and the support team was also great. Best of all, the price was right. Definitely reccomended. Pros Very easy to use, not complicated at all. Cons Could use some additional features in regards to accounting. Review Source SV Suella V. Owner Retail Used the software for: Less than 6 months ### "Great Experience" September 30, 2016 5.0 Our experience with ehopper has been pleasant so far. Someone is always available to address any concerns we may have and the software itself is a breeze to use. Pros Its mostly self explanatory and doesn't require much instruction to use. Cons It wasn't built to cater to a floral shop, but it works nonetheless. Review Source ML Melanie L. Owner Retail Used the software for: Less than 6 months ### "Good product for the price. " October 19, 2017 4.0 Pros very user friendly. great customer service, was there to help me get setup and going from the beginning and very friendly. Cons not enough fonctionnality like loyalty programs, does not calculate inventory, is not compatible with all cash registers. Review Source NS Nina S. owner Food & Beverages Used the software for: Less than 6 months ### "Not what i would recommend it" October 30, 2018 4.0 bad bad experience i am dealing with. i am canceling it. Pros new system something new. nice scanner,,,,, Cons worst customer service i had to deal with support team and he just hangs up. and also ignore my email. they take to long to set something up and all. Review Source DT Danielle T. Operations Manager Accounting Used the software for: Less than 6 months ### "Great system!" October 30, 2018 5.0 Pros the all in one is smooth and works so well together. Cons No real flaws. It's easy to use, easy to maintain and sleek! Review Source Response from eHopper October 31, 2018 Thank you Danielle! I'm glad to hear the All-in-One Touchscreen POS terminal is performing well for you. MM Marie-Helene M. Owner Dairy Used the software for: Less than 6 months ### "Our new pos" August 27, 2018 5.0 Pros Easy to use and affordable! Great customer service. Cons Still missing few options like traffic report... Review Source Response from eHopper October 29, 2018 Thanks Marie-Helene, very please to hear you are happy with eHopper's Support team! SO Sandi O. Owner Retail Used the software for: Less than 6 months ### "Very Pleased with EHopper" October 27, 2018 5.0 I have been very happy with Ehopper and the customer service they have given to me. I ran into a problem at a show and I called them and they helped me figure it out and fix it. If I have any questions about anything, they are there to answer all of my questions and I have had a lot of questions. Pros The software is very easy to understand and use. Cons The thing I like least is that the signature box on the merchant reader is too small but the only other option is to have the customer sign on the register but then I am constantly having to move the whole register around for the customer to sign. I have the all in one register. Review Source Response from eHopper October 29, 2018 We really appreciate you taking the time to respond, Sandi. It's great to hear that our team was able to assist, in real-time, when you had an issue at a show. Our All-in-One Touchscreen POS Terminal now comes with a customer facing display. Someone will contact you soon to see if an upgrade would be of value to you. LR Laz R. Used the software for: ### "null" March 5, 2018 5.0 Review Source LG Lisa G. Used the software for: ### "Great software" December 14, 2016 5.0 I love this software. My only critique would be the ability to put products in alphabetical order. Otherwise this software does as much, or more, than a lot of paid Point of Sale systems. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.