# SmarterCommerce Ecommerce Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SmarterCommerce Ecommerce Software - reviews, pricing plans, popular comparisons to other eCommerce products and more.

Source: https://www.capterra.com/p/149986/SmarterCommerce-Ecommerce

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# 

 SmarterCommerce Ecommerce Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SmarterCommerce Ecommerce

## What is SmarterCommerce Ecommerce?

SmarterCommerce provides a complete JD Edwards Ecommerce web store and mobile commerce platform to deliver the ideal solution for all your organizations B2B customer portal and B2C sales needs. Our solutions offer the most comprehensive JDE ecommerce web store integration in the marketplace and work with the Sitefinity Content Management System (CMS), enabling your organization to seamlessly control your entire online presence through one platform.

## What is SmarterCommerce Ecommerce used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$35000

Per Feature, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SmarterCommerce Ecommerce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.smartercommerce.net&name=SmarterCommerce Ecommerce)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SmarterCommerce Ecommerce

4.2 (10)

VS.

[4.2 (1,305)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$35000

Per Feature, Per Month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (10)

Ease Of Use

4.0 (6,168)

Value For Money

4.2 (10)

Value For Money

4.1 (5,094)

Customer Service

4.2 (10)

Customer Service

3.9 (4,874)

## SmarterCommerce Ecommerce alternatives

Highest Rated

[Shopify](https://www.capterra.com/p/83891/Shopify/)

[4.5 (6,686)](https://www.capterra.com/p/83891/Shopify/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/83891/Shopify/)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

[4.5 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/225601/WooCommerce/)

[Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,662)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169007/Wix/)

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

[4.5 (3,398)](https://www.capterra.com/p/143461/Squarespace/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/143461/Squarespace/)

[View all alternatives](https://www.capterra.com/p/149986/SmarterCommerce-Ecommerce/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Data Security

Protect sensitive data for digital privacy

Email Marketing

Create and send email blasts/campaigns

Inventory Management

Track and manage inventory levels to maintain proper supply

SmarterCommerce Ecommerce 18 features

Create and manage digital catalog of products/services with their details, specifications, and price

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Protect sensitive data for digital privacy

Create and send email blasts/campaigns

Track and manage inventory levels to maintain proper supply

Group and package individual but related items as one package set

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Manage multiple teams and operations from a central location

Manage and track customer orders for goods, investments, or any other purchases

Design, communicate, and distribute incentives to perform a specific action

Track and facilitate returns of products sold

Track and monitor reviews of products or services

Optimize and manage the search engine optimization efforts for a website or digital content

Checkout of online store

Sample files or documents that could be customized as needed or used as is

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.1 (10)

4.1

Based on 10 reviews

## Pricing

Value for money

4.2 (10)

Basic

$35,000

Per Feature,Per Month

Value for money

4.2 (10)

4.2

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (10)

4.2

Based on 10 reviews

## User reviews

Overall rating

4.2

Based on 10 reviews

Filter by rating

5(6)

4(1)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AJ

Allen J.

Director EBusiness

Chemicals

### "SmarterCommerce knows JDE like nobody else"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 14, 2020

I'm really pleased with the product and the service.

Pros

The guys from SmarterCommerce showed up and from day one were speaking JDE with our JDE team. Nobody else who we brought in made us feel that way. The software runs in JDE's business application layer and calls native JDE jobs directly to accomplish processing steps. It's not so much an integration as it is another JDE app we're running.

Cons

I think we're a real test for their ability to deal with large volumes of items (products) in the ecommerce shop. I'm not sure they were 100% prepared to deal with 100k+ products for sale.

Switched from

[IBM WebSphere Application Server](https://www.capterra.com/p/1310/IBM-WebSphere/)

Software provided both Point of Sale and ECommerce and delivered deep integration with JDE out of the box.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

[Oracle Sales](https://www.capterra.com/p/139449/Oracle-Sales-Cloud/)

Reasons for choosing SmarterCommerce Ecommerce

No one from the other companies showed up and said, "We've done a bunch of work with JDE, we've got pre-built adapters … this is right in our wheelhouse."

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FT

Fabian T.

Graphic Designer

Food & Beverages

### "Easy to design."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2020

Very user friendly

Pros

User friendly in terms of design. Easy to design webpages thru sitefinity. Easy to upload content.

Cons

Buggy at times. Issues with accounting end of the software.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Software needed to work with JD Edwards

Reasons for choosing SmarterCommerce Ecommerce

Comparability with our accounting software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Andrew M.

Developer

Chemicals

### "A great tool with great knowledge behind it"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 3, 2019

Have used SmarterCommerce for the 7 years I've been in my current role. I've never had an issue that wasn't rapidly solved or a question that wasn't answered. The product has been reliable, stable, and useful. I'm a one-man-show when it come to administering the system and it's been manageable for me.

Pros

The integration into our JD Edwards system is extremely valuable

Cons

Out-of-the-box manageability is somewhat limited.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LT

Lisa T.

JDE Specialist

Chemicals

### "Modern, flexible, time and money saving solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2019

Our partnership with SmarterCommerce has been great. They are knowledgeable and have a solid product. We try to drive users to our website to order and this saves us phone and order entry time which in turn means we don't have to hire more people. The solution has kept pace with our business growth and we look forward to a long partnership with them.

Pros

This solution offers flexibility of design and use of modern software and widgets while integrating tightly to JDE and following all the rules and parameters of JDE. Unlimited options for design, hands off integration to PCI compliant credit card solution all following the flow and business rules already established in JDE. The solution is perfect.

Cons

New features and improved performance are being introduced regularly which is great but requires regular upgrades to take advantage of these new options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Carlos G.

Business System Analyst

Farming

### "SmarterCommerce General Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 24, 2019

\- We were able to offer our products online directly from our JDE catalog and use internal price rules using Advanced Pricing module from our ERP system - Dynamic and up-to-date information and images exposed to external potential customers - Automated A/R integration for credit card transactions

Pros

Great capabilities and functionality. Scalable. Fully integrated with JD Edwards. Reliable tool.

Cons

The transportation module is not quite robust

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Vice President-Marketing

Wholesale

### "Not a great system for our needs"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

June 24, 2019

Pros

Some areas of their management console are easy to set up.

Cons

Service team does not provide great support. Also, many of the basic features you would expect from an e-commerce platform are only available in upgraded packages.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

Jon F.

Dir of Finance & IT

Chemicals

### "Solid Product developed by a Solid Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2019

We implemented and launched this product in 2002. Probably one of their original accounts. It was up and running in days and has been relatively smooth sailing ever since.

Pros

It was easy to implement, cost effective, user friendly and we have great Customer Service.

Cons

Occasional upgrades are cumbersome and have caused minimal disruption

Reasons for choosing SmarterCommerce Ecommerce

Fixed fee cost, Quick implementation, JD Edwards compatible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Vice President-Marketing

Wholesale

### "Ok platform, not great-better for simplified product portfolios"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 19, 2018

Pros

The set-up process can be simplified through bulk uploading product content.

Cons

The customer support team does not often troubleshoot problems effectively, causing prolonged customer issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Dave G.

Vice President-Marketing

Wholesale

### "Works fairly well overall, challenges with functionality and a few user integration issues"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 28, 2018

Having full integration with JDE.

Pros

Integrates with JDE; the team has been able to adapt to learning the system fairly easily. The auto upload features work well due to the large size of our product portfolio.

Cons

Some basic features are unavailable: customer can add items to their cart that are OOS (would like to restrict customers from being able to add items that are OOS); when searching through a catalog, a user will often hit the back button and the system takes them back to page 1 (vs. previous page); we have had numerous issues with customer orders being hung up or not processing that have taken a while to resolve.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

Jon F.

Dir of Finance & IT

Chemicals

### "We've used Smarter Commerce sine 2002 with great results."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2018

Its quick and easy

Pros

Ease of use with our JD Edwards ERP. Credit card processing implementation is a breeze. Support has been great.

Cons

Can't really think of anything. We've had such great Customer Service and the knowledge base of Premier has allowed us to get the knowledge transfer to operate relatively independently.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/149986/SmarterCommerce-Ecommerce/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)