--- title: "SmarterCommerce Ecommerce Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmarterCommerce Ecommerce Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/149986/SmarterCommerce-Ecommerce/" page_type: "product" language: "en" --- # SmarterCommerce Ecommerce Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SmarterCommerce Ecommerce ## What is SmarterCommerce Ecommerce? SmarterCommerce provides a complete JD Edwards Ecommerce web store and mobile commerce platform to deliver the ideal solution for all your organizations B2B customer portal and B2C sales needs. Our solutions offer the most comprehensive JDE ecommerce web store integration in the marketplace and work with the Sitefinity Content Management System (CMS), enabling your organization to seamlessly control your entire online presence through one platform. ## What is SmarterCommerce Ecommerce used for? [eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $35000 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SmarterCommerce Ecommerce Overview Updated August 2026 AI summary SmarterCommerce Ecommerce offers businesses of all sizes a unified platform for managing online sales, customer relationships, and marketing activities. Covering key eCommerce functions such as catalog, inventory, order, and returns management, it also includes optional features like multi-store, multi-currency, and kitting. The solution supports both cloud and Windows deployments to fit diverse operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmarterCommerce Ecommerce 4.2 (10) VS. [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $35000 Per Feature, Per Month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (10) Ease Of Use 4.0 (6,200) Value For Money 4.2 (10) Value For Money 4.1 (5,120) Customer Service 4.2 (10) Customer Service 3.9 (4,900) ## SmarterCommerce Ecommerce alternatives [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/225601/WooCommerce/) [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,787)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169007/Wix/) Highest Rated [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.6 (3,427)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143461/Squarespace/) [View all alternatives](https://www.capterra.com/p/149986/SmarterCommerce-Ecommerce/alternatives/) ## FAQs about SmarterCommerce Ecommerce Overview ### Which roles and teams benefit most from SmarterCommerce Ecommerce? SmarterCommerce Ecommerce is most used by marketing leaders, eBusiness directors, and digital commerce teams that need to manage storefront content, promotions, and online customer experiences. IT, finance, and systems specialists use it to support integrations, streamline order and catalog workflows, and keep ecommerce operations aligned with business processes. Answer based on 10 reviews Overview ### What company size and specific industries is SmarterCommerce Ecommerce built for? SmarterCommerce Ecommerce is designed for small and medium businesses, particularly Oracle JD Edwards customers. It is built for organizations already using JD Edwards that need an ecommerce solution suited to that environment. Features and Usability ### What are the key features of SmarterCommerce Ecommerce? SmarterCommerce Ecommerce offers CRM, catalog management, content management, and website management for storefront and data control. It also includes order management, inventory management, and returns management for transaction workflows, plus promotions management, email marketing, multi-channel marketing, multi-currency, and multi-store support. Getting Started and Support ### What training and onboarding options does SmarterCommerce Ecommerce offer? SmarterCommerce Ecommerce provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review and ongoing setup support. ## Features AI summary Based on 8,724 eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) SmarterCommerce Ecommerce supports all three features that reviewers rate as most important: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses maintain their online storefront, protect customer and transaction data, and manage orders accurately from purchase through fulfillment, allowing teams to run day-to-day commerce operations more efficiently. Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Data Security Protect sensitive data for digital privacy Email Marketing Create and send email blasts/campaigns Inventory Management Track and manage inventory levels to maintain proper supply SmarterCommerce Ecommerce 18 features ### All Features - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Data Security: Protect sensitive data for digital privacy - Email Marketing: Create and send email blasts/campaigns - Inventory Management: Track and manage inventory levels to maintain proper supply - Kitting: Group and package individual but related items as one package set - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Returns Management: Track and facilitate returns of products sold - Reviews Management: Track and monitor reviews of products or services - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shopping Cart: Checkout of online store - Templates: Sample files or documents that could be customized as needed or used as is - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.1 (10) 4.1 Based on 10 reviews ## Pricing Value for money 4.2 (10) Basic $35,000 Per Feature,Per Month Value for money 4.2 (10) 4.2 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (10) 4.2 Based on 10 reviews ## User reviews Overall rating 4.2 Based on 10 reviews Filter by rating 5(6) 4(1) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent AJ Allen J. Director EBusiness Chemicals ### "SmarterCommerce knows JDE like nobody else" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2020 I'm really pleased with the product and the service. Pros The guys from SmarterCommerce showed up and from day one were speaking JDE with our JDE team. Nobody else who we brought in made us feel that way. The software runs in JDE's business application layer and calls native JDE jobs directly to accomplish processing steps. It's not so much an integration as it is another JDE app we're running. Cons I think we're a real test for their ability to deal with large volumes of items (products) in the ecommerce shop. I'm not sure they were 100% prepared to deal with 100k+ products for sale. Switched from [IBM WebSphere Application Server](https://www.capterra.com/p/1310/IBM-WebSphere/) Software provided both Point of Sale and ECommerce and delivered deep integration with JDE out of the box. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [Oracle Sales](https://www.capterra.com/p/139449/Oracle-Sales-Cloud/) Reasons for choosing SmarterCommerce Ecommerce No one from the other companies showed up and said, "We've done a bunch of work with JDE, we've got pre-built adapters … this is right in our wheelhouse." Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FT Fabian T. Graphic Designer Food & Beverages ### "Easy to design." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2020 Very user friendly Pros User friendly in terms of design. Easy to design webpages thru sitefinity. Easy to upload content. Cons Buggy at times. Issues with accounting end of the software. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Software needed to work with JD Edwards Reasons for choosing SmarterCommerce Ecommerce Comparability with our accounting software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Andrew M. Developer Chemicals ### "A great tool with great knowledge behind it" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 3, 2019 Have used SmarterCommerce for the 7 years I've been in my current role. I've never had an issue that wasn't rapidly solved or a question that wasn't answered. The product has been reliable, stable, and useful. I'm a one-man-show when it come to administering the system and it's been manageable for me. Pros The integration into our JD Edwards system is extremely valuable Cons Out-of-the-box manageability is somewhat limited. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LT Lisa T. JDE Specialist Chemicals ### "Modern, flexible, time and money saving solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2019 Our partnership with SmarterCommerce has been great. They are knowledgeable and have a solid product. We try to drive users to our website to order and this saves us phone and order entry time which in turn means we don't have to hire more people. The solution has kept pace with our business growth and we look forward to a long partnership with them. Pros This solution offers flexibility of design and use of modern software and widgets while integrating tightly to JDE and following all the rules and parameters of JDE. Unlimited options for design, hands off integration to PCI compliant credit card solution all following the flow and business rules already established in JDE. The solution is perfect. Cons New features and improved performance are being introduced regularly which is great but requires regular upgrades to take advantage of these new options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Carlos G. Business System Analyst Farming ### "SmarterCommerce General Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 24, 2019 \- We were able to offer our products online directly from our JDE catalog and use internal price rules using Advanced Pricing module from our ERP system - Dynamic and up-to-date information and images exposed to external potential customers - Automated A/R integration for credit card transactions Pros Great capabilities and functionality. Scalable. Fully integrated with JD Edwards. Reliable tool. Cons The transportation module is not quite robust Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Vice President-Marketing Wholesale ### "Not a great system for our needs" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 June 24, 2019 Pros Some areas of their management console are easy to set up. Cons Service team does not provide great support. Also, many of the basic features you would expect from an e-commerce platform are only available in upgraded packages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Jon F. Dir of Finance & IT Chemicals ### "Solid Product developed by a Solid Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2019 We implemented and launched this product in 2002. Probably one of their original accounts. It was up and running in days and has been relatively smooth sailing ever since. Pros It was easy to implement, cost effective, user friendly and we have great Customer Service. Cons Occasional upgrades are cumbersome and have caused minimal disruption Reasons for choosing SmarterCommerce Ecommerce Fixed fee cost, Quick implementation, JD Edwards compatible. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Vice President-Marketing Wholesale ### "Ok platform, not great-better for simplified product portfolios" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 December 19, 2018 Pros The set-up process can be simplified through bulk uploading product content. Cons The customer support team does not often troubleshoot problems effectively, causing prolonged customer issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Dave G. Vice President-Marketing Wholesale ### "Works fairly well overall, challenges with functionality and a few user integration issues" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 28, 2018 Having full integration with JDE. Pros Integrates with JDE; the team has been able to adapt to learning the system fairly easily. The auto upload features work well due to the large size of our product portfolio. Cons Some basic features are unavailable: customer can add items to their cart that are OOS (would like to restrict customers from being able to add items that are OOS); when searching through a catalog, a user will often hit the back button and the system takes them back to page 1 (vs. previous page); we have had numerous issues with customer orders being hung up or not processing that have taken a while to resolve. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Jon F. Dir of Finance & IT Chemicals ### "We've used Smarter Commerce sine 2002 with great results." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2018 Its quick and easy Pros Ease of use with our JD Edwards ERP. Credit card processing implementation is a breeze. Support has been great. Cons Can't really think of anything. We've had such great Customer Service and the knowledge base of Premier has allowed us to get the knowledge transfer to operate relatively independently. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149986/SmarterCommerce-Ecommerce/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.