# Radware Bot Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Radware Bot Manager the right Cybersecurity solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149999/Bot-Prevention-Solution/reviews --- Radware Bot Manager 4.6 (24) [View alternatives](https://www.capterra.com/p/149999/Bot-Prevention-Solution/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Radware Bot Manager Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews YD Yash D Assistant Manager - Security Operation CentreRenewables & Environment, 10,001+ employeesUsed the software for: More than 2 years. “It offers strong detection, flexible blocking, and great support, making it a solid choice for enterprises with complex security requirements.“ September 12, 2025 VM Vaibhav M AMLogistics and Supply Chain, 10,001+ employeesUsed the software for: 1-2 years. “False Positives: Even after tuning, the system can occasionally block friendly crawlers or legitimate users, which can be a user experience and SEO issue.“ September 4, 2025 AT Ankit Tadha T Senior cyber security analystBuilding Materials, 10,001+ employeesUsed the software for: 6-12 months. “adware’s support team is consistently responsive and proactive, helping us resolve issues quickly and optimize the solution for our environment.“ September 2, 2025 IR Itshak R Security AdminOil & Energy, 501 - 1,000 employeesUsed the software for: 1-2 years. “The products is easy to use we get events on bot and we can easily make exlusions from the logs, settings per apps are intuitive and they works for 99%.“ September 8, 2025 MK Muaaz K Assistant ManagerInformation Technology and Services, 10,001+ employeesUsed the software for: 6-12 months. “Radware Bot Manager is easy to set up, smart at detecting bots, and gives great control with custom policies. Plus, their support team is super responsive.“ September 1, 2025 ## Showing most helpful reviews Showing 1-24 of 24 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Suyash K. CTO Internet Used the software for: 1-2 years ### "My experience with Shieldsquare has been very good. They are very proactive & cost effective." March 22, 2018 5.0 Prevention from bad bots at a very cost effective way. Pros Easy to use & integrate - The integration process is very smooth and it hardly adds any overhead in the response time. Frequently updated documentation & language wise ready to use libraries make it even easier. They also have various modes of integration (server side only / server + client side / active mode/ monitoring mode). So one can pick and choose according to their business and comfort. Fantastic Customer Support - Shieldsquare team is very proactive for in their support mechanism. They respond to tickets very diligently. They also take up custom development requests if they feel that the requirement will add value to many others. Always up to the mark with the latest - Being in the bot prevention industry, the rules of the business commands you to be always abreast with the latest patterns and attack mechanisms of bots. Shieldsquare has exhibited that really well in the tenure that we have worked together. Cons Evolved Reporting - The reporting panel is very basic & strictly functional. It would be great if we could dive deep into the patterns & learn about the most vulnerable times / kind of bad bots / clustering of kind of attacks Frequent Communication regarding Case studies - Educating the users about the latest improvements & the expectations one can have from the company based on those improvements. Review Source YD Yash D. Assistant Manager - Security Operation Centre Renewables & Environment Used the software for: 2+ years ### "Reliable Bot Management Solution" September 12, 2025 4.0 Radware Bot Manager is a robust and reliable solution for organizations that need advanced bot protection. It offers strong detection, flexible blocking, and great support, making it a solid choice for enterprises with complex security requirements. Pros Excellent bot detection and mitigation accuracy Detailed analytics and reporting tools Strong and responsive customer support Flexible deployment options (cloud, on-premises, hybrid) Cons Pricing may be high for smaller organizations Initial setup can be complex Occasional UI lags and reporting delays Review Source VM Vaibhav M. AM Logistics and Supply Chain Used the software for: 1-2 years ### "Robust Bot Protection with Premium Value" September 4, 2025 4.0 Radware Bot Manager offers enterprise-grade bot mitigation and fraud detection, with flexible implementation and strong customer support. The cost and occasional false positives are the downsides, but the value, especially for large organizations is compelling especially for teams focused on cybersecurity, fraud prevention, and clean traffic flows. Pros Radware Bot Manager is an excellent solution for detecting and preventing bot-driven fraud. It can differentiate between human traffic and malicious traffic. It provides flexible response mechanisms, such as CAPTCHA, redirecting traffic to dummy pages, feeding bogus data, or custom logic (e.g., SMS OTP challenges). It has easy implementation and good support for deployment and tuning, and it is scalable. Cons Premium Pricing: It is on the high end of the pricing range and may not work well for smaller organizations or those with limited budgets. False Positives: Even after tuning, the system can occasionally block friendly crawlers or legitimate users, which can be a user experience and SEO issue. Limited Reporting Customization: The core analytics are good, but there is limited customization for the reporting features. Review Source MK Muaaz K. Assistant Manager Information Technology and Services Used the software for: 6-12 months ### "Radware Bot Manager - Smart Protection, Smooth Experience" September 1, 2025 5.0 Overall, it’s been a solid experience. The bot detection is reliable, setup was smooth, and support is responsive. A few areas like reporting and pricing could improve, but it does its job well. Pros Radware Bot Manager is easy to set up, smart at detecting bots, and gives great control with custom policies. Plus, their support team is super responsive. Cons The dashboard could be more interactive, reporting feels basic, and the pricing is a bit steep for smaller teams. Also, it sometimes blocks friendly bots like Bing, which can be frustrating. Review Source YU Yash U. SOC Lead Oil & Energy Used the software for: 1-2 years ### "Next Gen Bot Filtering" September 5, 2025 5.0 We had a great experience. It protected our website from bad bots, improved performance, and gave us peace of mind. It’s now an important part of our security setup. Pros Radware Bot Manager is worth the money. It helped us save costs by stopping unwanted bot traffic and keeping our systems running smoothly, the administration & setup was easy. Along side the customer experience was best as they helped technical doubts, issues of malware protections as well. it helped reduce spam-like traffic from bots. Cons Some advanced newly implemented features took time to understand, but their support helped me to quickly guide the same. Review Source ATT Ankit Tadha T. Senior cyber security analyst Building Materials Used the software for: 6-12 months ### "Trustworthy & Reliable Bot Protection" September 2, 2025 4.0 Bot Manager provides strong protection against a wide range of threats, which includes credential stuffing, scraping, and account takeover attempts. Its ability to accurately distinguish between legitimate users and malicious bots using behavioral analysis and machine learning has significantly reduced false positives in our environment. Pros the most thing i like about Radware Bot Manger is mitigating sophisticated bot attack in real time without disturbing legitimate user traffic. Bot manager use intent-based deep behavioral analysis (IDBA), device fingerprinting, and machine learning to identify bot and legit human traffic. it has easy deployment and integration to environment. adware’s support team is consistently responsive and proactive, helping us resolve issues quickly and optimize the solution for our environment. it also Cons One area where Radware Bot Manager could get batter is in the complexity of initial configuration and fine-tunuing. setting up custom bot mitigation rules and integrating with environments which includes APIs or mobile apps—can require a deeper technical knowledge. Review Source KP Krish P. Assistant Manager Information Technology and Services Used the software for: 2+ years ### "Reliable Bot Protection with Room for Dashboard and Reporting Improvements" September 1, 2025 5.0 Ease of Use High Accuracy in Bot Detection Real-Time Protection Easy Integration & Deployment Responsive Support Team Pros Value for Money Customer Support Customer Support Ease of Use Spam Email Payments Fraud Detection Email Filtering Cons Spam Email Payments False Positives High Cost Update Bugs bugs during firmware updates Dashboard Limitations Review Source PP Pranav P. Manager Information Technology and Services Used the software for: 1-2 years ### "Radware bot manager" September 1, 2025 5.0 Pros It prevents malicious hits from bot and automated prevention also reduce the efforts. Proven success in reducing bot attacks across industries like finance, gaming, and e-commerce. Seamless integration with existing infrastructure and third-party tools. Users praise Radware’s TAC team for timely and helpful support. Cons Limited Reporting Customization we find the reporting features basic and lacking flexibility. Dashboard Interactivity The dashboard could benefit from more interactive elements like customizable widgets. Review Source RT Rahul T. Assistant Manager Computer Networking Used the software for: 1-2 years ### "Radware Bot Manager Review" September 4, 2025 5.0 Overall, my experience with Radware Bot Manager has been positive. It’s effective at identifying and blocking malicious bots while keeping real users unaffected. The reports are helpful, and it integrates well with our existing security tools. Pros easy to work with and does a great job at detecting and blocking bad bots without affecting genuine users. Cons bot manager flags legitimate traffic as suspicious, which needs manual review. A bit more automation and customization would help. Review Source NL Naitik L. Deputy Manager Railroad Manufacture Used the software for: 6-12 months ### "Reliable Bot Protection" September 3, 2025 5.0 Radware Bot Manager offers great protection against malicious bots and automated threats. From my perspective, the pricing is also pretty much reasonable. It also offers real-time analytics. Over all this is a game changer in the industry. Pros Radware Bot Manager is one of the best features in Radware, with excellent bot detection accuracy and real-time analytics. I must say the support is responsive and knowledgeable. Bot manager can easily detect the malicious/suspicious traffic, resulting in the reduction of spam email and bot attacks. Cons In my point of view, UI can be more user-friendly. For my team, particularly to manage Bit Manager, it requires special technical knowledge. Review Source KPK Kartik Pandit K. Manager - Cyber Security SOC Oil & Energy Used the software for: 1-2 years ### "If your business deals with a lot of online traffic and you want strong protection, this is a solid choice." September 5, 2025 4.0 My overall experience with Radware Bot Manager has been very positive. It’s easy to use, works well with our existing systems, and does a great job of keeping harmful bots away from our website and apps. The tool gives us clear insights into bot traffic and helps us take action quickly. Pros Radware Bot Manager has been a great tool for keeping our website safe from harmful bots. It’s smart enough to tell the difference between real users and bad bots trying to steal data or overload our systems. The setup was smooth, and it works well with the tools we already use. The dashboard is easy to understand and gives us a clear picture of what’s happening in real time. Their support team is very responsive and helpful whenever we need them. Cons Sometimes it blocks good bots like search engines, so we had to adjust a few settings, but overall, it’s been worth it Review Source MG Mandeepsinh G. Cyber Sec Information Technology and Services Used the software for: I used a free trial ### "Efficient Bot Protection with Great Visibility" September 1, 2025 5.0 Overall, Radware Bot Manager has been a reliable solution for managing and mitigating malicious bot traffic. It has improved our website performance and security posture. The support team is responsive and knowledgeable, which made troubleshooting easier. Once configured, it runs smoothly with minimal manual intervention. Pros Radware Bot Manager offers excellent real-time visibility into bot traffic and behavior. The dashboard is intuitive, and the analytics help in understanding attack patterns. Its machine learning-based detection is quite accurate, reducing false positives significantly. Integration with existing infrastructure was smooth and well-documented. Cons The initial setup and configuration can be a bit complex for teams unfamiliar with bot mitigation tools Review Source IR Itshak R. Security Admin Oil & Energy Used the software for: 1-2 years ### "Radware Bot Manager" September 8, 2025 5.0 Pros The products is easy to use we get events on bot and we can easily make exlusions from the logs, settings per apps are intuitive and they works for 99%. Cons Sometimes we didnt understand some false positive we then opened a case and we got helped by Radware's support. Review Source PD Pankaj D. SOC Analyst -Cyber Security Financial Services Used the software for: I used a free trial ### "Effective Bot Protection with Smooth Integration" September 2, 2025 4.0 Radware Bot Manager has been a reliable solution for managing bot traffic. Integration was smooth, and detection accuracy is impressive. Overall, a solid tool for cybersecurity needs. Pros Radware Bot Manager is great at detecting and blocking malicious bots in real-time. Easy to integrate and very effective. Cons Occasional false positives in bot detection, but they’re rare and easy to manage.Some features feel buried or hard to access quickly. Review Source CNC Christian Noel C. Jefe ciberseguridad Banking Used the software for: Less than 6 months ### "Botmanager Radware te protege ante los bots maliciosos " September 2, 2025 4.0 Muy buena esta solución se implementó a inicios de este año y los resultados obtenidos han sido muy buenos Pros Botmanager es un módulo esencial de protección que ayuda a contener los ataques de bot maliciosos y bot que generan tráfico en los sitios web prncipsl Cons Por la efectividad del módulo ha logrado contener más del 90 % de los ataques a nuestras páginas identificando lo que es tráfico de bots normal y maliciosos colocando controles como captcha Review Source FK Furkan K. Cyber Sec Computer & Network Security Used the software for: Less than 6 months ### "Radware Bot Manager Review" September 1, 2025 4.0 Pros Seamless Integration The tool integrates well with existing infrastructure, making it easier to deploy without major architectural changes Cons Limited Reporting Customization Another user noted that while the product is powerful, its reporting capabilities could be more customizable, which may hinder granular analysis and tailored insights Review Source VR Verified Reviewer Founder / Editor-in-chief Automotive Used the software for: 1-2 years ### "Anti-bot and anti-scrapping service for an automotive website with over a million monthly users. " April 7, 2018 5.0 Pros I'm using a ShieldSquare service over a year now. I always had a problem with individuals trying to harvest data from my website, using programmatic methods, hiding behind proxies, VPNs, etc. Plus the usual bad-bots activity of various content scrapers. It was a constant cat-and-mouse play, of course quite annoying and tiring. ShieldSquare now helps me now to filter bad traffic and to detect and block the scraping activity in real time. I'm still monitoring the traffic closely and from time to time I can see that someone again tries to harvest the data, often using tens of proxies at once, but this time ShieldSquare usually blocks it quickly. Cons I understand the costs and investments required for such service, but I believe it should become more affordable, so it could be used by any website owner as a standard security feature - something like an anti-virus software for home computers - everyone uses it these days. Review Source RM Rene M. Owner Computer Networking Used the software for: 1-2 years ### "Awesome against bots" March 3, 2018 5.0 Not worrying anymore about bot detection, it's great to outsource this. Pros There are two things that I really enjoy about shield square. First of all, their detection method is a lot more sophisticated than something we could come up with ourselves. It goes far beyond just checking for user agents or the number of hits from a certain IP address. The other thing that is great is that there are a lot of integration options. There are some solutions where you have to change your DNS so that the bot detection sits in between your website and visitors, similar to how Cloudflare works. With shield square, you don't have to. You can add a connector to your website code or in your web server, that's all. Nothing changes to your DNS and how you serve web pages to your visitors. Shields square support went above and beyond to help us with our custom nginx integration. Review Source RW Rod W. President Hospitality Used the software for: 1-2 years ### "Implemented ShieldSquare after trying to work with Distil Networks for a couple of months." June 10, 2018 5.0 Shieldsquare has prevented bots from slowing our site and costing us reservations, money, and customers. Pros ShieldSquare was relatively easy to implement. We have not had a single bot problem since we implemented ShieldSquare. Their customer service is excellent -- they give you useful answers quickly. Cons We just have not had any problems with ShieldSquare. It does what we wanted it to do, it does not cause us problems and cost us money by injecting their code into our code, and their customer service is exceptional. I just can't think of anything negative to say. Review Source DO Dev O. Dev Opsq Used the software for: 1-2 years ### "ShieldSquare is an awesome Anti-Bot, Anti-Scraping solution" April 13, 2018 5.0 lower cost, better performance, nicer provider Pros ShieldSquare gets a top score from our team - it provides top capabilities, service and performance at a great price. Their core approach of making market-leading tech available through a simple integration distinguishes them from the others in the market. We actually switched to ShieldSquare from their main competitor to get better performance, more features and responsive support. They are much easier to contract with than any of their competitors and far more cost effective. We have never regretted our decision to switch to ShieldSquare. Cons They are responsive and continually improve their service. No negatives and we look forward to their continued growth. Review Source AS Akash S. Network Security Engineer Information Technology and Services Used the software for: 1-2 years ### "Radware BOT Manager provides Protection from BOT attacks" December 30, 2022 4.0 My experience with Radware Bot Manager is very good. It provides protection from 3rd Generation, and 4th-generation BOT attacks as well. The product is very easy to deploy, and configure. The Policy Automation feature is very so good so we don't have to worry about security and can focus more on productivity Pros 1\. The policies are easy to configure.2. The web UI interface is simple but attractive.3. Can Integrate with almost any web application and API4. Implementation is quite easy.5. Radware's TAC support very good. Cons Nothing, I didn't find anything to dislike about this. Review Source DS David S. President / Owner Retail Used the software for: Less than 6 months ### "Very happy using ShieldSquare for Bot Prevention " May 17, 2017 5.0 Blocks are actively being blocked from visiting the web sites on our server. Pros Their product works very well and prevents bots from visiting our server. Also their customer service is extremely responsive. Review Source VJ Vaibhav J. CEO Management Consulting Used the software for: Less than 6 months ### "Wonderful so far" June 1, 2017 4.0 We are able to publish a lot of data online to generate organic leads without worrying about losing our competitive advantage Pros Good value for money. Amazing support. they work with us to tailor the solution to our needs. Successfully detects and blocks bots. Cons The admin dashboard should show more data and insights. having a bit more control for advanced users will also help. Review Source MK Maura K. Director of Product Development Internet Used the software for: 6-12 months ### "ShieldSquare is a great product to catch bots scanning your websites. " February 13, 2018 5.0 finding bots that are hitting our site. Pros We have been saved from heavy traffic multiple times and really appreciate the product. The customer service is exceptional. The response is quick and always helpful. Review Source Similar Products Featured