Grokability

Snipe-IT


4.5 / 5
3 reviews

Who Uses This Software?

Small to medium sized businesses that have the need to track software licenses, hardware assets, accessories and consumables throughout the asset lifecycle.


Average Ratings

3 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $29.99/month
  • Pricing Details
    Free for self-hosted versions. Hosted packages are $29/month, or $299/year
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Grokability
  • snipeitapp.com/
  • Founded 2012
  • United States

About Snipe-IT

Open source IT management software with user management, EULAs, license management.


Snipe-IT Features

  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Depreciation Management
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management

Snipe-IT Reviews Recently Reviewed!


Robust Open-Source Asset Tracking - What's Not to Like?

Dec 12, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Snipe-IT is a huge improvement from anyone attempting (and likely failing) to do any type of significant asset tracking through spreadsheets but without much (or any) budget for a commercial option.

It makes it trivial to see which assets are assigned, to whom, and their physical location. Has one-click check in, custom asset models (to group common features), custom fields, and robust history and audit options.

Because it's self-hosted (or a paid hosted service for those who don't want / aren't able to set up self hosting) it's also easy to set up individual user accounts who can log in directly and check what assets they have assigned (or request requestable items).

It also has a built-in QR code label generator to allow easy creation of tracking labels that will work with most handheld scanners - or even turn mobile phone QR reader apps into devices for easy check-in / check-out.

It's *highly* configurable to be a useful tool for all manner of different situation.

The developers tread security very importantly - which is key for any web-facing application.

Cons: Like all open source software there are some weird quirks and bugs - and because of the odd mix of features, it's unlikely that the default setup will be perfect "out of the box" solution for anyone (although it allows a rich flexibility to adapt the program to fit many different environments).

Like many Open Source projects - some areas (of particular interest to individual developers) are heavily developed (there's a rich consumable tracking and re-ordering system), and some other (seemingly basic) functionality underdeveloped (there's no way to manually specify a location to an asset that contradicts the "default" locations of the asset owner, or assigned user). Automatically generated labels are almost impossible to align properly - as far as I know almost all users just "print" them as local PDF files and then re-layout in other graphics programs (which works well... just an extra step).

Finally the upgrade process can be a little cumbersome (although changes to the most recent major version should simplify this going forward).

Like many Open Source projects - some level of network/server/IT knowledge is required to install and maintain as a self-hosted application (obviously not needed for the paid-hosting offerings).

Overall: A night and day improvement over manual asset tracking for my company which has no budget for a commercial option.

Awesome Free Asset Management

Jun 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Free

Multi Platform

Satisfactory Default Templates

No limitations on the free version

Clean UI

Reporting Features

Cons: The initial setup took a few tries. Documentation on the setup was pretty minimal. I must have started and retried the installation process a few times before it finally "worked".

Vendor Response

by Grokability on June 21, 2018

Hi David - thanks so much for the kind words!

We're sorry to hear you had a little trouble getting it set up. I was wondering which documentation you used, and/or whether you could let us know how the docs could be improved. We spend quite a bit of time on the documentation, so if it's lacking somewhere, we'd love to be able fix that. (We also know there are a lot of tutorials out there on the internet, so we'd like to make sure you're looking at the official docs, as the third-party tutorials are sometimes not up to date.)

Feel free to drop me an email if you have any ideas on what else we could add. Thanks again for your time!

Capterra loader

A little gem

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This tool seems to fit us well. We have wanted to do asset management for a while and we get hung up with the complexity of other tools. This one got us going quickly and easily. It is the right fit.

Cons: The reporting interface to powerpivot was more complex to set up than we'd hope. I would like to have an easy button to push it out to nontechnical people quickly.

Overall: It fit a niche perfectly for us.