# Snipe-IT Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Snipe-IT Software - reviews, pricing plans, popular comparisons to other IT Asset Management products and more.

Source: https://www.capterra.com/p/150016/Snipe-IT

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# 

 Snipe-IT Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Snipe-IT

## What is Snipe-IT?

Snipe-IT is an open-source IT asset management software that allows organizations to manage and track their assets, software licenses, accessories, components, and consumables. It comes with a user-friendly interface, REST API, and security features like 2FA, HTTPS-only cookies, and password security. Users can easily generate reports, receive notifications, and integrate Snipe-IT with other systems via the API.

## What is Snipe-IT used for?

[IT Asset Management](https://www.capterra.com/it-asset-management-software/)

Top alternative

Featured

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$39.99

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Snipe-IT?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://snipeitapp.com/&name=Snipe-IT)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Snipe-IT

4.4 (22)

VS.

[4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/)

Starting Price

$39.99

Other, Per Month

Starting Price

$108

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (22)

Ease Of Use

4.2 (477)

Value For Money

4.7 (18)

Value For Money

4.4 (466)

Customer Service

3.6 (11)

Customer Service

4.5 (471)

## Snipe-IT alternatives

[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting price

$129.00

Per User, Per Month

[4.5 (687)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

[4.1 (195)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting price

$1.75

Per User, Per Month

Highest Rated

[Iru](https://www.capterra.com/p/181954/Iru/)

[4.9 (477)](https://www.capterra.com/p/181954/Iru/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/181954/Iru/)

[View all alternatives](https://www.capterra.com/p/150016/Snipe-IT/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Asset Tracking

4.8 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Inventory Management

4.7 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Reporting/Analytics

4.1 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Maintenance Management

4.7 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Manage, maintain and track the performance of assets and equipment

Audit Management

3.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Cost Tracking

4.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Snipe-IT 17 features

Application programming interface that allows for integration with other systems/databases

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Track and monitor efficient handling of all changes/transitions

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Track and manage inventory levels to maintain proper supply

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Manage, maintain and track the performance of assets and equipment

Observe and track the demand, usage, progress or quality of a system, product, or user

Arrange tasks based on the level of priority or urgency

Organize and manage all processes/procedures involved in purchasing goods and/or services

View and track pertinent metrics to find patterns and gain insights from data

Set and monitor service level agreements to ensure timely response and resolution

Manage all supplier data and operations

Create, manage and track all task activities and progression

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (22)

4.2

Based on 22 reviews

## Pricing

Value for money

4.7 (18)

Free Version

[View pricing plan details](https://www.capterra.com/p/150016/Snipe-IT/pricing/)

Self-Hosted

$0.00

It includes:

-   Unlimited Users
-   Unlimited Assets
-   Community Support

Basic Hosting

$39.99

Flat Rate,Per Month

It includes:

-   Unlimited Users
-   Unlimited Assets
-   Priority Feature Requests
-   TLS (SSL) Cert Included
-   Automatic Backups
-   Automated Upgrades
-   Automatic Server Maintenance
-   Community Support
-   Support via Email

Small Business Hosting

$99.99

Flat Rate,Per Month

It includes:

-   All Basic Hosting features
-   Increased API Rate Limits
-   Increased LDAP Memory / Syncs per day

Dedicated Hosting

$249.99

Flat Rate,

It includes:

-   All Small Business Hosting features
-   Private Server
-   IP Address Restrictions
-   VPN Connectivity

Value for money

4.7 (18)

4.7

Based on 18 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.6 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (11)

3.6

Based on 11 reviews

## User reviews

Overall rating

4.4

Based on 22 reviews

Filter by rating

5(10)

4(11)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CR

Christopher R.

Tier Two

Information Technology and Services

### "Absolutely Love It"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2025

Absolutely love it; it helps us track software licenses, users, and assets flawlessly.

Pros

Best user and asset tracking software we've ever used, despite the daunting setup!

Cons

Snipe was a bit difficult to get installed and set up and configured, but once we did it has been great.

Switched from

[Podio](https://www.capterra.com/p/128631/Podio/)

Primarily due to cost, but now that we have switched we much prefer it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DL

Didac L.

Sys Admin

Gambling & Casinos

### "Snipe-IT review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

November 27, 2024

Pros

Easy to configure, easy escalable product, dont consume many resources

Cons

Low support, few integrations with other systems

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Abdul-Gafar A.

IT Systems Administrator

Computer Software

### "Amazing Open source IT asset management system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 13, 2024

Pros

I like pretty much everything about Snipe-IT, I've used it in every company I've worked in and would absolutely recommend it to anyone in the market for an IT asset management system

Cons

Can't really think of any, it all depends on how you set it up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Manager

Retail

### "The best Asset management for its price"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 24, 2023

All in All, if you're looking for a very competitive price for great asset management, you should definitely go for it.

Pros

I love how easily with a few click s you'll be able to set up a new asset then assign to people and use it, the UI is very clean and everything is sorted out in a nice way.

Cons

if you'll use the cloud version it will be very easy but if you need to set it up yourself, although it's an open source you won't be able to make it work easily. I tried different web hosting such as Cpanel, direct admin, etc and even by asking for help from their discord channel they couldn't give me a way to set it up properly.

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BS

Benjamin S.

IT Manager

Mining & Metals

### "Perfect Asset Management for IT Assets"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 19, 2022

Overall it's one of the best and easiest to use asset managements out there. It saves me as an IT Manager tons of time to not need to track down assets in spreadsheets or other applications.

Pros

It's easy to administrate and easy to integrate into other services like Google Chat for Chatbot functionality or Datastudio for reporting. Mass sign out's save a lot of time.

Cons

Some features like mass check in not available, but easy to implement via provided API. Multi-Company configuration could use some work in terms of user access and assignment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Daniel C.

IT

Computer Software

### "Recommendable choice"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 6, 2022

Pros

User experience is easy, and it's also pretty complete. It had some bugs, but they were fixed with the latest update.

Cons

The email system doesn't send notification for some asset types, but does it for some peripheral types.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KN

Keith N.

IT Operations Manager

Retail

### "Great free platform for your Asset tracking "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

October 10, 2022

I was looking for an asset tracking system, other platforms such as RMM solutions were looked at but didnt capture things like small docks, and consumables - once setup we can now track, book in and out all aspects of out IT

Pros

It was free ! After a very quick and easy setup (you need to do a bit of tweaking) but the online help and documentation was great, the result was a fully functioning asset database

Cons

Nothing really, this fulfils the purposes it was installed for

Alternatives considered

[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)

[Atera](https://www.capterra.com/p/144309/Atera/)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reasons for choosing Snipe-IT

Cost was a massive player in this, plus as mentioned the RMM solutions didnt give us control over the smaller items

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Khaled K.

Communication officer

Information Technology and Services

### "Snipe-IT assest management "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

September 14, 2022

Pros

It's a free open source software, very easy to deploy and use

Cons

Hard to add users and track suppliers, charts were usually clear but not really indicative

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NP

Nils P.

IT Admin

Electrical/Electronic Manufacturing

### "Best free Asset Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 22, 2022

Pros

Good ui, simple and freue. Also best funktions

Cons

No Automatic Network Scans, big issue. ITS hard to Tracks all assets by hand

Alternatives considered

[Docusnap](https://www.capterra.com/p/178238/Docusnap/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Meenakshi L.

IT Project Coordinator

Retail

### "Asset management tracking\_Deciem"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

May 10, 2022

Pros

Easy to use, manage and implement the tool.

Cons

While its easy to use tool there are a bit difficulty hosting the data on cloud and integrating with cloud applications like happy fox and service now.

Reasons for choosing Snipe-IT

Cost effective, easy to maintain, No additional costs to manage.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 26, 2022

Hi Meenakshi - thanks so much for your feedback! If you don't mind, I'd love to know more about what you are finding difficult with cloud hosting integrations. We're pretty proud of our API, but if you feel it's lacking in some ways, we'd love ti improve that experience for you.

[View all Reviews](https://www.capterra.com/p/150016/Snipe-IT/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)