--- title: "Snipe-IT Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Snipe-IT Software - reviews, pricing plans, popular comparisons to other IT Asset Management products and more." source_url: "https://www.capterra.com/p/150016/Snipe-IT/" page_type: "product" language: "en" --- # Snipe-IT Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Snipe-IT ## What is Snipe-IT? Snipe-IT is an open-source IT asset management software that allows organizations to manage and track their assets, software licenses, accessories, components, and consumables. It comes with a user-friendly interface, REST API, and security features like 2FA, HTTPS-only cookies, and password security. Users can easily generate reports, receive notifications, and integrate Snipe-IT with other systems via the API. ## What is Snipe-IT used for? [IT Asset Management](https://www.capterra.com/it-asset-management-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $39.99 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Snipe-IT?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://snipeitapp.com/&name=Snipe-IT) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Snipe-IT 4.4 (23) VS. [4.9 (490)](https://www.capterra.com/p/181954/Iru/reviews/) Starting Price $39.99 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (23) Ease Of Use 4.9 (490) Value For Money 4.7 (19) Value For Money 4.6 (479) Customer Service 3.7 (12) Customer Service 4.9 (483) ## Snipe-IT alternatives [4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/) Starting price $108.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (790)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (451)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/150016/Snipe-IT/alternatives/) ## FAQs about Snipe-IT Overview ### Which roles and teams benefit most from Snipe-IT? Snipe-IT is most used by IT administrators, systems engineers, and operations teams that manage device inventories, software licenses, and asset checkouts. Project managers and technical coordinators use it to track equipment across deployments, while business owners and executives rely on it for accountability, lifecycle visibility, and cost control. Answer based on 23 reviews Overview ### What company size and industries is Snipe-IT built for? Snipe-IT is built for small to mid-sized businesses, with 67% of reviewers from small businesses and Information Technology and Services leading at 24%. It also serves enterprises at 24% and midsize companies at 10%, with Retail at 14% and Computer Software at 10%, primarily for IT asset management. Answer based on 23 reviews Features and Usability ### What are the key features of Snipe-IT? Snipe-IT offers asset tracking, inventory management, and cost tracking for managing hardware and related records. It also includes maintenance management, procurement management, supplier management, and user management, plus reporting/analytics, task management, workflow management, SLA management, audit management, and an API for integrations. Pricing ### How much does it cost and what fees or limitations are included? Snipe-IT starts at free for the Self-Hosted plan, with Basic Hosting at $39.99 per month flat rate and Small Business Hosting at $99.99 per month flat rate. The free version includes unlimited assets and users, while paid hosting adds automated upgrades, backups, maintenance, SSL, and support. Answer based on 3 reviews Integrations ### Which third-party tools and platforms does Snipe-IT integrate with? Snipe-IT integrates with Google Workspace and Google Data Studio through its API-based connections. These integrations support end-user functionality, chat bot access, reporting, and planning, making Snipe-IT useful for teams that already rely on Google’s productivity and analytics tools. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Snipe-IT offer? Snipe-IT provides live online training sessions for teams getting started. Live sessions support guided setup and allow users to ask questions in real time while learning the product’s core features and workflows. Getting Started and Support ### What customer support options does Snipe-IT offer? Snipe-IT provides chat support. No reviewer feedback about support is available here, so user experience, response times, and helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 2,347 IT Asset Management reviews Capterra data shows that buyers of IT Asset Management software rank the following features as their top priorities: - **Inventory Management** (**49%** of reviewers rated this feature as critical) - **Asset Tracking** (**49%**) - **Incident Management** (**48%**) Snipe-IT includes **Inventory Management** and **Asset Tracking**, giving IT teams a clear way to record hardware and software assets and monitor where those assets are throughout their lifecycle. However, it does not include **Incident Management**. Its coverage of **Inventory Management** and **Asset Tracking** helps businesses maintain accurate asset records, improve visibility across devices and equipment, and manage IT resources more efficiently. Inventory Management 4.7 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Asset Tracking 4.8 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Maintenance Management 4.6 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Reporting/Analytics 4.1 (7) 57.14% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Audit Management 4.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Supplier Management 4.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Manage all supplier data and operations Snipe-IT 17 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Change Management: Track and monitor efficient handling of all changes/transitions - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Inventory Management: Track and manage inventory levels to maintain proper supply - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Prioritization: Arrange tasks based on the level of priority or urgency - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Supplier Management: Manage all supplier data and operations - Task Management: Create, manage and track all task activities and progression - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (23) 4.2 Based on 23 reviews ## Pricing Value for money 4.7 (19) Free Version [View pricing plan details](https://www.capterra.com/p/150016/Snipe-IT/pricing/) Self-Hosted $0.00 It includes: - Unlimited Users - Unlimited Assets - Community Support Basic Hosting $39.99 Flat Rate,Per Month It includes: - Unlimited Users - Unlimited Assets - Priority Feature Requests - TLS (SSL) Cert Included - Automatic Backups - Automated Upgrades - Automatic Server Maintenance - Community Support - Support via Email Small Business Hosting $99.99 Flat Rate,Per Month It includes: - All Basic Hosting features - Increased API Rate Limits - Increased LDAP Memory / Syncs per day Dedicated Hosting $249.99 Flat Rate, It includes: - All Small Business Hosting features - Private Server - IP Address Restrictions - VPN Connectivity Value for money 4.7 (19) 4.7 Based on 19 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (12) 3.7 Based on 12 reviews ## User reviews Overall rating 4.4 Based on 23 reviews Filter by rating 5(11) 4(11) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Cliff P. Project Engineer Industrial Automation ### "Great option for customized, self-hosted asset management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 27, 2026 Once set up, it's fairly low maintenance. It more or less had the features and options we needed for our specific setup. Pros A free self-hosted option for detailed and customized asset tracking for your company. We are somewhat atypical users focusing on industrial automation and CNC controls, but Snipe IT could be made to do what we needed it to. Cons Some handy capabilities that would have made life easier were not present, for example, RFID scanner integration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Christopher R. Tier Two Information Technology and Services ### "Absolutely Love It" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2025 Absolutely love it; it helps us track software licenses, users, and assets flawlessly. Pros Best user and asset tracking software we've ever used, despite the daunting setup! Cons Snipe was a bit difficult to get installed and set up and configured, but once we did it has been great. Switched from [Podio](https://www.capterra.com/p/128631/Podio/) Primarily due to cost, but now that we have switched we much prefer it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL Didac L. Sys Admin Gambling & Casinos ### "Snipe-IT review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 November 27, 2024 Pros Easy to configure, easy escalable product, dont consume many resources Cons Low support, few integrations with other systems Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Abdul-Gafar A. IT Systems Administrator Computer Software ### "Amazing Open source IT asset management system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 13, 2024 Pros I like pretty much everything about Snipe-IT, I've used it in every company I've worked in and would absolutely recommend it to anyone in the market for an IT asset management system Cons Can't really think of any, it all depends on how you set it up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User IT Manager Retail ### "The best Asset management for its price" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 24, 2023 All in All, if you're looking for a very competitive price for great asset management, you should definitely go for it. Pros I love how easily with a few click s you'll be able to set up a new asset then assign to people and use it, the UI is very clean and everything is sorted out in a nice way. Cons if you'll use the cloud version it will be very easy but if you need to set it up yourself, although it's an open source you won't be able to make it work easily. I tried different web hosting such as Cpanel, direct admin, etc and even by asking for help from their discord channel they couldn't give me a way to set it up properly. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Benjamin S. IT Manager Mining & Metals ### "Perfect Asset Management for IT Assets" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 19, 2022 Overall it's one of the best and easiest to use asset managements out there. It saves me as an IT Manager tons of time to not need to track down assets in spreadsheets or other applications. Pros It's easy to administrate and easy to integrate into other services like Google Chat for Chatbot functionality or Datastudio for reporting. Mass sign out's save a lot of time. Cons Some features like mass check in not available, but easy to implement via provided API. Multi-Company configuration could use some work in terms of user access and assignment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Daniel C. IT Computer Software ### "Recommendable choice" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 6, 2022 Pros User experience is easy, and it's also pretty complete. It had some bugs, but they were fixed with the latest update. Cons The email system doesn't send notification for some asset types, but does it for some peripheral types. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KN Keith N. IT Operations Manager Retail ### "Great free platform for your Asset tracking " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 10, 2022 I was looking for an asset tracking system, other platforms such as RMM solutions were looked at but didnt capture things like small docks, and consumables - once setup we can now track, book in and out all aspects of out IT Pros It was free ! After a very quick and easy setup (you need to do a bit of tweaking) but the online help and documentation was great, the result was a fully functioning asset database Cons Nothing really, this fulfils the purposes it was installed for Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) [Atera](https://www.capterra.com/p/144309/Atera/) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reasons for choosing Snipe-IT Cost was a massive player in this, plus as mentioned the RMM solutions didnt give us control over the smaller items Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Khaled K. Communication officer Information Technology and Services ### "Snipe-IT assest management " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 14, 2022 Pros It's a free open source software, very easy to deploy and use Cons Hard to add users and track suppliers, charts were usually clear but not really indicative Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NP Nils P. IT Admin Electrical/Electronic Manufacturing ### "Best free Asset Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 22, 2022 Pros Good ui, simple and freue. Also best funktions Cons No Automatic Network Scans, big issue. ITS hard to Tracks all assets by hand Alternatives considered [Docusnap](https://www.capterra.com/p/178238/Docusnap/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/150016/Snipe-IT/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.