# Snipe-IT Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Snipe-IT the right IT Asset Management solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150016/Snipe-IT/reviews --- Snipe-IT 4.4 (22) [View alternatives](https://www.capterra.com/p/150016/Snipe-IT/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Snipe-IT Ease of use 4.4 Customer Service 3.6 ## Pros and Cons in Reviews BB Bill B OwnerInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “Snipe-IT also has an API so integration with other tools is simplified.“ November 21, 2020 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mark F. Adjunct Professor Higher Education Used the software for: 6-12 months ### "A little gem" November 20, 2018 5.0 It fit a niche perfectly for us. Pros This tool seems to fit us well. We have wanted to do asset management for a while and we get hung up with the complexity of other tools. This one got us going quickly and easily. It is the right fit. Cons The reporting interface to powerpivot was more complex to set up than we'd hope. I would like to have an easy button to push it out to nontechnical people quickly. Review Source CR Christopher R. Tier Two Information Technology and Services Used the software for: 2+ years ### "Absolutely Love It" May 15, 2025 5.0 Absolutely love it; it helps us track software licenses, users, and assets flawlessly. Pros Best user and asset tracking software we've ever used, despite the daunting setup! Cons Snipe was a bit difficult to get installed and set up and configured, but once we did it has been great. Switched from [Podio](https://www.capterra.com/p/128631/Podio/) Primarily due to cost, but now that we have switched we much prefer it. Review Source VR Verified Reviewer President Used the software for: 6-12 months ### "Robust Open-Source Asset Tracking - What's Not to Like? " December 12, 2017 3.0 A night and day improvement over manual asset tracking for my company which has no budget for a commercial option. Pros Snipe-IT is a huge improvement from anyone attempting (and likely failing) to do any type of significant asset tracking through spreadsheets but without much (or any) budget for a commercial option. It makes it trivial to see which assets are assigned, to whom, and their physical location. Has one-click check in, custom asset models (to group common features), custom fields, and robust history and audit options. Because it's self-hosted (or a paid hosted service for those who don't want / aren't able to set up self hosting) it's also easy to set up individual user accounts who can log in directly and check what assets they have assigned (or request requestable items). It also has a built-in QR code label generator to allow easy creation of tracking labels that will work with most handheld scanners - or even turn mobile phone QR reader apps into devices for easy check-in / check-out. It's \*highly\* configurable to be a useful tool for all manner of different situation. The developers tread security very importantly - which is key for any web-facing application. Cons Like all open source software there are some weird quirks and bugs - and because of the odd mix of features, it's unlikely that the default setup will be perfect "out of the box" solution for anyone (although it allows a rich flexibility to adapt the program to fit many different environments). Like many Open Source projects - some areas (of particular interest to individual developers) are heavily developed (there's a rich consumable tracking and re-ordering system), and some other (seemingly basic) functionality underdeveloped (there's no way to manually specify a location to an asset that contradicts the "default" locations of the asset owner, or assigned user). Automatically generated labels are almost impossible to align properly - as far as I know almost all users just "print" them as local PDF files and then re-layout in other graphics programs (which works well... just an extra step). Finally the upgrade process can be a little cumbersome (although changes to the most recent major version should simplify this going forward). Like many Open Source projects - some level of network/server/IT knowledge is required to install and maintain as a self-hosted application (obviously not needed for the paid-hosting offerings). Review Source KN Keith N. IT Operations Manager Retail Used the software for: 6-12 months ### "Great free platform for your Asset tracking " October 10, 2022 4.0 I was looking for an asset tracking system, other platforms such as RMM solutions were looked at but didnt capture things like small docks, and consumables - once setup we can now track, book in and out all aspects of out IT Pros It was free ! After a very quick and easy setup (you need to do a bit of tweaking) but the online help and documentation was great, the result was a fully functioning asset database Cons Nothing really, this fulfils the purposes it was installed for Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[Atera](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Snipe-IT Cost was a massive player in this, plus as mentioned the RMM solutions didnt give us control over the smaller items Review Source AA Abdul-Gafar A. IT Systems Administrator Computer Software Used the software for: 2+ years ### "Amazing Open source IT asset management system" November 13, 2024 5.0 Pros I like pretty much everything about Snipe-IT, I've used it in every company I've worked in and would absolutely recommend it to anyone in the market for an IT asset management system Cons Can't really think of any, it all depends on how you set it up. Review Source DL Didac L. Sys Admin Gambling & Casinos Used the software for: Less than 6 months ### "Snipe-IT review" November 27, 2024 4.0 Pros Easy to configure, easy escalable product, dont consume many resources Cons Low support, few integrations with other systems Review Source VR Verified Reviewer IT Manager Retail Used the software for: 1-2 years ### "The best Asset management for its price" February 24, 2023 4.0 All in All, if you're looking for a very competitive price for great asset management, you should definitely go for it. Pros I love how easily with a few click s you'll be able to set up a new asset then assign to people and use it, the UI is very clean and everything is sorted out in a nice way. Cons if you'll use the cloud version it will be very easy but if you need to set it up yourself, although it's an open source you won't be able to make it work easily. I tried different web hosting such as Cpanel, direct admin, etc and even by asking for help from their discord channel they couldn't give me a way to set it up properly. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Review Source BS Benjamin S. IT Manager Mining & Metals Used the software for: 2+ years ### "Perfect Asset Management for IT Assets" December 19, 2022 5.0 Overall it's one of the best and easiest to use asset managements out there. It saves me as an IT Manager tons of time to not need to track down assets in spreadsheets or other applications. Pros It's easy to administrate and easy to integrate into other services like Google Chat for Chatbot functionality or Datastudio for reporting. Mass sign out's save a lot of time. Cons Some features like mass check in not available, but easy to implement via provided API. Multi-Company configuration could use some work in terms of user access and assignment. Review Source ML Meenakshi L. IT Project Coordinator Retail Used the software for: 2+ years ### "Asset management tracking\_Deciem" May 10, 2022 4.0 Pros Easy to use, manage and implement the tool. Cons While its easy to use tool there are a bit difficulty hosting the data on cloud and integrating with cloud applications like happy fox and service now. Reason for choosing Snipe-IT Cost effective, easy to maintain, No additional costs to manage. Review Source Response from Grokability May 26, 2022 Hi Meenakshi - thanks so much for your feedback! If you don't mind, I'd love to know more about what you are finding difficult with cloud hosting integrations. We're pretty proud of our API, but if you feel it's lacking in some ways, we'd love ti improve that experience for you. VR Verified Reviewer Systems Administrator Information Technology and Services Used the software for: 6-12 months ### "Great for Inventory" March 9, 2019 5.0 Pros Nearly everything! It is pretty easy to set up, and if you are willing to host it yourself, you can download it for free. Since it is open-source you can customize it to fit your needs. Great logging and tracking. Cons Rolling back to a back-up is.. nearly impossible. If something goes wrong, fixing it can be a bear. Review Source JF Justin F. Project Manager Religious Institutions Used the software for: Less than 6 months ### "Snipe-IT "picks off" the competition!" June 4, 2021 4.0 It's been great for us thus far! Our teams love using it, and I'm sure that love will only deepen as we gain more experience with it! Pros Being able to have so many sortable data fields for each item is incredible! Almost limitless possibilities of how to manage and track inventory. Management of consumable stock is also incredibly easy thanks to its limits and notifications. Cons I wish there was a more streamlined mobile app process that was developed thru Snipe instead of a third party. Would love to have something simple/easy/adaptive on my phone to use in the field that was part of the overall software platform, but I've got some security concerns about the app being driven by a third party. Review Source Response from Grokability June 7, 2021 Awesome, thanks so much for the kind words! (And we do have a mobile app on the roadmap - stay tuned!) KK Khaled K. Communication officer Information Technology and Services Used the software for: 1-2 years ### "Snipe-IT assest management " September 14, 2022 4.0 Pros It's a free open source software, very easy to deploy and use Cons Hard to add users and track suppliers, charts were usually clear but not really indicative Review Source JR Johannes R. Sysadmin Computer Networking Used the software for: 1-2 years ### "My first approach in asset management" May 14, 2019 4.0 I could inventory my companies (about 100 employees) assets without having to pay a heavy license fee. Pros I like the interface very much. It is slick, quick, and works well. It is available as selfhosted opensource and hosted opensource with business support. It is easy to setup and easy to update. It needs next to nothing in performance and space. Cons It was not quite obvious on how to use it in the beginning. I personally would have loved to get some sample data to feed into the system to see how to use it. Also, I think it is a bit confusing to have two search fields on one page. They can interefere with your search, which is confusing for my users. Also I miss an easy way of allowing filetypes to upload to the system. These are all minor problems and no dealbreakers. Reason for choosing Snipe-IT Free, opensource, fast install, nice gui Review Source DH David H. Systems Administrator Used the software for: 6-12 months ### "Awesome Free Asset Management " June 13, 2018 5.0 Pros Free Multi Platform Satisfactory Default Templates No limitations on the free version Clean UI Reporting Features Cons The initial setup took a few tries. Documentation on the setup was pretty minimal. I must have started and retried the installation process a few times before it finally "worked". Review Source Response from Grokability June 21, 2018 Hi David - thanks so much for the kind words! We're sorry to hear you had a little trouble getting it set up. I was wondering which documentation you used, and/or whether you could let us know how the docs could be improved. We spend quite a bit of time on the documentation, so if it's lacking somewhere, we'd love to be able fix that. (We also know there are a lot of tutorials out there on the internet, so we'd like to make sure you're looking at the official docs, as the third-party tutorials are sometimes not up to date.) Feel free to drop me an email if you have any ideas on what else we could add. Thanks again for your time! NP Nils P. IT Admin Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "Best free Asset Management" May 22, 2022 5.0 Pros Good ui, simple and freue. Also best funktions Cons No Automatic Network Scans, big issue. ITS hard to Tracks all assets by hand Alternatives considered [Docusnap](https://www.capterra.com/p/178238/Docusnap/) Review Source JL James L. IT Operations Publishing Used the software for: 6-12 months ### "A Great Way to Manage a Small Business Inventory" July 23, 2019 4.0 It's been a great and fast way to get our inventory on track and keep people accountable when it comes to using software and hardware. Pros It's open source and self hosted. We have an instance running on a server at our business. The Docker image they offer makes set up even easier. From the very start it is super easy to get going. You can begin entering inventory and even use a barcode scanner to label things. There is also a well designed license inventory that helps us keep track of who is taking up seats for various products. The UI is modern and very easy to navigate. Cons The default fields throw a lot at you and we don't use even close to all of them, but I see how they may be useful to other organizations. Review Source JB Jason B. Electronics Engineer and IT Specialist Civil Engineering Used the software for: 2+ years ### "Quality product focused on the job" December 3, 2019 5.0 Snipe-IT has allowed me to put systems in place to track and maintain our IT assets and resources. Pros The web applications is fast and reliable. The user interface is friendly and accessible. Day to day operation is simple and convenient. Cons A few features that I would like to see as standard are not yet in the app although some are on the roadmap. Review Source DJ Derrick J. System Engineer Information Technology and Services Used the software for: Less than 6 months ### "Great when you get it up and running completely" June 25, 2020 4.0 Tracking assets is a breeze for free! You can set it up in Windows or Linux (with a LOT of work). I enjoy using the product for tracking who has what equipment and where. Pros Easy to use. Lots of asset management options. FREE Cons Configuration is a NIGHTMARE! You follow all the instruction, you have to constantly search for fixes to the myriad of issues. Out of the box. Backup doesn't work (I have to watch a video on how to fix backups) Email doesn't work (still working on it), Group permissions broken (You create a group and wish to change the permission you can't from the browser). Importing is not a smooth process, very hit or miss. Review Source AZ Aram Z. Account Manager Gambling & Casinos Used the software for: 6-12 months ### "Like " August 26, 2019 5.0 \- Pros Good IT asset management software :))) Cons Nothing to change , its excellent , respect to team. Review Source KM Kyler M. Systems Analyst Higher Education Used the software for: 6-12 months ### "Free and Simple IT Inventory Software" March 5, 2019 4.0 Pros Snipe-IT is very lightweight and simple to install on any computer or server to grab the inventory of devices on your network. Great reports can be pulled from almost any technical detail that the software can grab from the computer. Cons Since it is free, it may not have the most robust features built in or simplicity of use for the end user. Review Source DC Daniel C. IT Computer Software Used the software for: 6-12 months ### "Recommendable choice" December 6, 2022 4.0 Pros User experience is easy, and it's also pretty complete. It had some bugs, but they were fixed with the latest update. Cons The email system doesn't send notification for some asset types, but does it for some peripheral types. Review Source BB Bill B. Owner Information Technology and Services Used the software for: Less than 6 months ### "Solid ITAM, free and still improving" November 21, 2020 5.0 Have implemented it in my business, self-hosting in Docker. Working on adapting the scripts that have been shared for automating the gathering of asset info. Plan to use the API to link it in to some other tools in my stack. Pros Free/libre software means you get the source code. If only to understand why it works the way it does, having source is very valuable when implementing business applications. Snipe-IT also has an API so integration with other tools is simplified. Cons Strictly as an asset manager, it gets the job done. There are opportunities for more features and more automation, sometimes I'm working with this app and feel that functions are missing. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.