--- title: "Ideagen EHS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ideagen EHS Software - reviews, pricing plans, popular comparisons to other EHS Management products and more." source_url: "https://www.capterra.com/p/150020/Ideagen-EHS/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Ideagen EHS Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ideagen EHS ## What is Ideagen EHS? Ideagen EHS offers the most comprehensive suite of EHS software solutions in the market that empower organizations to streamline Health and Safety related processes and manage associated risks. The integrated solutions help organizations to fundamentally alter the approach to Health and Safety by actively learning from every incident, identify underlying root-causes, and finally anticipate and prevent potential safety incidents. ## What is Ideagen EHS used for? [Compliance](https://www.capterra.com/compliance-software/)[Incident Management](https://www.capterra.com/incident-management-software/)[EHS Management](https://www.capterra.com/ehs-management-software/) Top alternative Featured Overall rating Based on 68 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 3% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ideagen EHS?[Manage this product listing](https://www.g2.com/products/ideagen-ehs/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ideagen EHS 4.4 (68) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (68) Ease Of Use 4.7 (5,322) Value For Money 4.2 (61) Value For Money 4.5 (5,079) Customer Service 4.6 (65) Customer Service 4.6 (5,093) ## Ideagen EHS alternatives [4.5 (580)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (123)](https://www.capterra.com/p/127198/eCompliance-Safety-Software/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/150020/Ideagen-EHS/alternatives/) ## FAQs about Ideagen EHS Overview ### What problems does Ideagen EHS solve? Ideagen EHS solves paper-based incident reporting, fragmented compliance records, duplicate tracking methods, and delayed visibility into corrective actions. It centralizes EHS data, automates notifications and scheduled reports, supports OSHA and audit documentation, and tracks assignments to closure. EHS managers, site leaders, compliance teams, and multi-location organizations benefit most. Answer based on 24 reviews Overview ### Which roles and teams benefit most from Ideagen EHS? Ideagen EHS is most used by safety, compliance, and environmental teams that manage incidents, inspections, regulatory obligations, and corrective actions. Quality managers and process improvement specialists track performance and audit findings, while directors, operations engineers, and risk analysts use reporting to oversee operational risks, safety outcomes, and compliance activities. Answer based on 66 reviews Overview ### What company size and industries is Ideagen EHS built for? Ideagen EHS is built primarily for enterprise organizations, which represent 54% of reviewers, with Utilities as the leading industry at 23%. It serves Aerospace, Agriculture, Automotive, Chemicals, Construction, Energy and Environmental, Life Sciences, Manufacturing, Transportation/Logistics, and Telecommunications, while also supporting small businesses (28%) and midsize businesses (18%). Answer based on 68 reviews Features and Usability ### What are the key features of Ideagen EHS? Ideagen EHS includes core incident reporting and investigation, audit management, corrective and preventive actions (CAPA), customizable dashboards, and reporting for data analysis and trending. Role-based access controls and user management support secure access, while configurable forms and workflows help teams track issues, safety observations, and follow-up actions. Answer based on 24 reviews Getting Started and Support ### What training and onboarding options does Ideagen EHS offer? Ideagen EHS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 1 reviews Getting Started and Support ### What customer support options does Ideagen EHS offer? Ideagen EHS provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. User feedback points to responsive, personalized help and a team willing to adjust to needs. Some users also mention timely issue handling and practical guidance, though product limitations can still create frustration. Answer based on 6 reviews Security ### How does Ideagen EHS handle data security and access control? Ideagen EHS protects information through administrator-controlled permission settings that can turn system elements on or off and module-based access that directs different user types to relevant areas. Reviewers also describe secure, reliable information safekeeping and handling across mobile and PC access, but note permissions need more customization to restrict access to particular data. Answer based on 12 reviews Features and Usability ### How well does Ideagen EHS handle reporting? Ideagen EHS provides customizable reporting, data searches, exports, dashboards, and automated notifications for incident and compliance tracking. EHS teams value quick access to actionable information and tailored reports across sites. However, infrequent report builders and administrators may need training, setup time, or custom development to create complex reports and organizational rollups. Answer based on 24 reviews Features and Usability ### Is Ideagen EHS easy to use? Ideagen EHS offers a generally clear, module-based interface that helps frontline users complete forms, find records, and view dashboards after basic training. Enterprise and field teams often find day-to-day navigation approachable, but administrators can face a steeper learning curve with configuration, document control, complex workflows, and some reporting or risk-management screens. Answer based on 21 reviews ## Features AI summary Based on 32,025 EHS Management reviews Capterra data shows that buyers of document management software rank the following features as their top priorities: - **Secure Data Storage** (**56%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**49%**) Ideagen EHS supports all three of the features reviewers rate highest: **Secure Data Storage**, **Document Storage**, and **File Sharing**. Together, these capabilities help businesses protect sensitive information, keep files organized in a central location, and share documents efficiently across teams, allowing teams to manage records with more control and consistency. Secure Data Storage 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Document Storage 3.9 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system File Sharing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Mobile Access 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Access Controls/Permissions 4.5 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Compliance Tracking 4.4 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Ideagen EHS 144 features Define levels of authorization for access to specific files or systems Analyze circumstances of an accident and implementing corrective actions for future prevention Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Track and report on air emissions (e.g., pollutants, gases, and vapors) released into the environment System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Track and report on asbestos location, quantities, and other building-level data. Creation, administration, and evaluation of assessments or tests Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create a targeted plan, schedule resources, and determine long-term goals for the audit process A record of all activities within the system, including user access, changes made, etc. Compare key metrics for the business against prominent players in the industry Calculate carbon emissions output and footprint Track and monitor efficient handling of all changes/transitions Provides a channel for team members to share AI models, media files, communicate, and work together Leave comments and notes on documents for others to view Record and track all relevant internal and external communications Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Track, store, and access client contracts or licenses Investigate and take action at root cause or error in processes to prevent recurring issues Analyze and calculate business costs Process to track, record, and analyze expenses that occurred over the entire duration of a given project Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Process of gathering, measuring, and analyzing accurate data Import and export data to and from software applications Graphical representation of data Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Plan and implement business continuity measures in case of unforeseen events Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Plan and set emission reduction targets to reduce environmental impacts Monitor emissions and environmental data trends and measure the impact on climate and community health Track employee schedules, availability, and performance across projects and tasks Guidelines for conforming to environmental laws, regulations and requirements Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed A chronological record of actions or occurrences within a network, software, or process Convert files to a different format Create, save, and store files Recover lost, deleted, or damaged files Public or private sharing of digital files such as documents, audio/video, images, and more Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Track, calculate, and report on greenhouse gas (GHG) emissions Document use of hazardous materials and procedures related to their handling and disposal Information, data and reports that are being tracked over time Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Create, document, and monitor safety policies and procedures in industrial plants and factories Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Oversee people and resources to carry out an investigation Guidelines set by the International Organization for Standardization Track and monitor processes/products to ensure they meet international standards developed by the ISO Identify and respond to unexpected problems or failures (ie. "negative events") Manage incidents related to outages or breaches in functionality of IT systems Tracking the status of previously identified performance measurements Manage the supply and flow of electricity across the network Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Manage and support multiple locations Manage cases of on-the-job injuries and related remedies Ability of websites, web applications, or mobile applications to function without an active internet connection Track and organize on-call shifts Manage risk that occurs from systems failure or inadequate processes Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Maintain records necessary for compliance with Occupational Health and Safety Administration requirements A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries Create, manage, and track policies and procedures within an organization Predict future data based on historical data sets Reporting on how each user, task or process has advanced since its initiation Ensure that quality requirements and standards are met across production processes Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Reporting of risks associated with specific actions, events, or entities Assess and score risks using risk matrices Set & manage permission levels based on user roles and restrict access to only authorized individuals Identify and analyse the reasons behind accidents Track, report on and implement actions pertaining to physical safety at the workplace Identify and assess hazards to ensure the well-being of employees, assets, and the environment Regulations on a company's internal process when dealing with financial reporting Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Systematic evaluation of the security of a company's overall security system and situation Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Keep stakeholders engaged via communications, reports, surveys, etc. Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Qualify, select, and monitor supply chain partners Manage and monitor compliance with government regulations on environmental standards Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards Track revisions and updates made to files and navigate between different versions Track and report on waste management and disposal processes. Track and report on water consumption and/or water quality. Track and measure the impact of weather on energy consumption Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (67) 4.3 Based on 67 reviews ## Pricing Value for money 4.2 (61) ### Starting price Free trial available Value for money 4.2 (61) 4.2 Based on 61 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (65) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (65) 4.6 Based on 65 reviews ## User reviews Overall rating 4.4 Based on 68 reviews Filter by rating Counts reflect reviews available in this feed. 5(37) 4(26) 3(3) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful VR Verified Reviewer Systems Manager Used the software for: 3-5 years ### "Functional Limitations, Poor Governance, and Administrative Inefficiencies" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 April 27, 2026 Not positive. They do not take feedback onboard or feature requests. They have no clear road-map of what is being worked on. In the past two years they have allocated time (and money) to introducing 2 new versions both of which were face-lifts only. Pros The platform offers reasonable value for money compared to other products on the market. It is generally user-friendly for end users, with a relatively intuitive interface for day-to-day use. However, this ease of use does not extend to set-up and administration, which are more complex and less intuitive. From a governance perspective, document control is weak, and the overall structure of the platform appears poorly planned and organised. This creates challenges in maintaining consistency, traceability, and confidence in the integrity of records over time. Cons We predominantly rely on the InForm and Incident modules, as limitations in the other modules reduce their practicality and tend to complicate, rather than support, our processes. My experience with the InForm and Incident modules has been consistently frustrating. A key issue is the inability to properly preview forms that include conditional logic. Conditional fields do not display in preview mode, meaning administrators are forced to publish forms to validate them. This is not just inconvenient, it introduces real risk, as errors are only identified once the form is live. The suggested workaround of creating new versions to test changes is not practical in a controlled environment, as it disrupts internal reporting, impacts data continuity, and complicates the investigation of historical records. In addition, basic configuration tasks such as bulk editing fields, rearranging table columns, or converting field types require unnecessary rework, making the build process inefficient and time-consuming. The platform also falls short in terms of usability and flexibility when managing more complex forms. There is limited control over layout and structure, such as the inability to easily rearrange sections, minimise them, or apply conditional logic at a section level. Simple improvements, like consistent default radio button configurations or clearer visual distinction between sections, are missing. Administrative inefficiencies are further compounded by poor duplication behaviour, lack of formatting options, and rigid field settings. These issues collectively make it difficult to build structured, user-friendly forms at scale, and increase the likelihood of inconsistencies across projects. From a governance and systems perspective, the most significant concern is the lack of robust document control. There is no visibility over revision history, including who made changes, when they were made, or what was updated. There is also no ability to undo changes. This creates a major gap in traceability and accountability, particularly in environments where compliance and auditability are critical. Broader system issues, such as glitches between mobile and web submissions, poor integration between actions and parent records, limitations in role configuration, and inefficient file upload processes, further reduce confidence in the platform. While it may appear cost-effective at face value, the operational inefficiencies, compliance risks, and administrative burden significantly outweigh any initial savings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ian B. Dierctor Used the software for: 3-5 years ### "Finally, a system that delivers at a wonderfully affordable price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2021 A simply outstanding product and so cost-effective for the functionality it provides. Not really surprising to see the list of companies it has been implemented in. Pros It truly delivers a range of services and features and a wonderfully affordable price. The implementation is simple; the features provide incredible flexibility to configure the system to deliver what I need. I cannot speak highly enough of the product and support. I have now implemented it in 4 different businesses because it is so flexible and cost-effective. Cons The system really has little not to like. The key is to think strategically to decide the data hierarchies to limit changes once the system is implemented. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Marcia L. WHS Advisor Used the software for: 3-5 years ### "Good value for money." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2025 I have nothing but good things to say about Ideagen Lucidity. From their Customer service, which is friendly and efficient, to the system itself. Pros Intuitive, simple to use and cost effective Cons There isn't much that I don't like, Though the risk management module is not intuitive and doesnt flow the way traditional static organisations would use it. It appears to be more focussed on a transitional environment such as construction or project based activities. Also I would suggest a review of the workflow for managing incidents could be better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Safety and compliance Used the software for: Less than 1 year ### "Safety safety safety.. Incident reports made easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 19, 2024 Our business is one of the most dangerous ones in the industry. We make windows & doors & as you can imagine, that involves a lot of broken glass which can cause serious injuries. We've finally found the software that works across the board for everyone from the hourly worker to the project managers. EHS is faster, easier & much more efficient for documenting incidents than the other software we've implemented in the past. They thought of all the important questions to ask in order to collect the critical details to reduce the risk of future accidents from occurring. This software utilizes an exact footprint of our building so employees are able to document exactly where the incident occurred. The best part of this software is that if someone recognizes something that could potentially be an issue in the future, they can simply report it in EHS, without the hassle of trying to track down someone from maintenance or the safety team . We are provided with immediate updates of what we call "hotspots," so they can be addressed right away. We have found that with this software, employees are recording a lot more non-injury incidents than they have in the past. The feedback we've received from our employees about switching to EHS has overall been positive. There's an option to report a non-injury incident, which was not available with our previous software. Our safety team wants every bit of information they can get in order to properly implement risk management & this software makes that happen. Our company has already seen a decline in incidents by making the necessary changes to prevent them ahead of time. EHS hasn't missed a thing & I don't imagine we'll be changing to a different program ever again. Pros After utilizing this software multiple times while on-site today, I wanted to leave a review. Consumers tend to leave reviews when a product dissapoints them & EHS has done nothing but impress me, the more that I utilize it! The dashboard is what's truly sold me on this software! It's updated in real time, so there's no waiting around for a list or an email to provide to our safety team about things that need addressed. Nobody has to run around trying to find someone or get the information relayed second hand. Cons I had to figure out how to re-size my photos because I sometimes get an error stating the file is too large. (When uploading to a report) Pictures of the injury or areas of concern such as a safety concern are important so luckily it was a simple fix to get my phone to take photos that aren't huge. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: 3-5 years ### "A great product for those who're looking for more than just compliance management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2023 I've loved using Lucidity, both in my own company and with my clients. Compared to some of the older compliance management options out there, it really is a breath of fresh air. Pros We Initially used Lucidity Software to maintain our Integrated Management System, however, it's now become an integral part of our business. Whilst the system is modular, there are many core features that are common across all modules, meaning our people quickly became familiar with the look and feel of each module. We use the App for all our site work, and it's literally a game changer. Cons Not a criticism of Lucidity itself, but working in the construction industry, there are still occasions where we come up against the "what's wrong with a paper form" attitude. Now that Lucidity has introduced the App though, we're hearing this less and less. Inform really makes it so easy to complete site "paperwork" online. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Peter P. GM Used the software for: Less than 1 year ### "Disappointed " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 15, 2025 Our experience with Lucidity Software has been extremely disappointing. After engaging with their team, we were left frustrated by poor communication, a lack of accountability, and zero interest in customer feedback. Despite multiple attempts to resolve our concerns, our requests were continuously passed between different team members, each providing the same dismissive response while hiding behind contractual terms. At no point did anyone take the time to genuinely understand what went wrong or show any willingness to improve their process. What’s most frustrating is that their sales team made commitments that were not honoured, leaving us with unusable software and no resolution. Rather than engaging in meaningful dialogue, Lucidity simply deflected responsibility, making it clear they value contracts over customer satisfaction. I strongly advise others to be cautious before committing to this platform, as our experience has shown a complete lack of support and accountability from Lucidity costing our company $25K with no beneficial return. Pros Didn't get opportunity to utilise software. Cons Poor Customer Service. Onboarding Software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer EHS Specialist Used the software for: 3-5 years ### "ProcessMAP System Review – Positive Experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 8, 2021 My companies experience has been mostly positive while working with ProcessMAP. They provide us with a customer service manager that ensures we are taken care of accordingly and get all our questions answered in a timely manner. We have had a few quarterly business reviews now and the information that ProcessMAP presents allows us to know if we are moving the needle with EHS. Pros o User ability – ease of use o Mobile functionality – except for investigations o App Builder - Ability to customize apps that relate to our business Cons o ProcessMAP moving to a mobile platform but still is a mostly computer-based software with the exception of a few apps and app builder. o Reporting/Dynamic dashboards can be difficult to use if you have customized fields instead of out of the box solution. o Our users can not complete investigations on the mobile device – out in the place of incident. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer HSE Manager Used the software for: 3-5 years ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 29, 2021 Awesome Pros Ease of use and customer support. The customer support meetings are essential for my company which is ever changing Cons Audit module - made great improvements but still not as user friendly as others. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Zach H. EHS Manager Used the software for: 1-3 years ### "Great System for tracking, but room for improvement" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 16, 2025 I enjoy it, and believe it to be a beneficial Safety Management System. With some improvement it could be one of the best systems. I have used KPA, and Velocity as well. Pros The ability to track a mass amount of data. Currently at my company we use it to add, evaluate and track leading and lagging indicators Cons There have been times when the program seems to lag, there also seems like the usability could be more friendly, it is easy to get lost in the weeds Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Molly P. Risk Management Technical Support Analyst Used the software for: 3-5 years ### "Kodiak Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 19, 2023 Pros The streamlined the claims reporting process, OSHA 300 process and the BBS module. Cons Learning Management is difficult to use on the mobile app which creates difficulties in completing training for warehouse, drivers and yard workers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/150020/Ideagen-EHS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.