Who Uses This Software?

Graphic design, advertising, communications, marketing, multimedia, public relations, and interactive firms all choose TimeFox as their web-based time and project management application.


Average Ratings

77 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $35.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • FunctionFox
  • www.functionfox.com
  • Founded 2001
  • Canada

About FunctionFox

FunctionFox workflow and project management software was designed to help creative professionals, agencies, and in-house creative teams improve productivity, streamline workflow, and manage projects quickly and easily. Simple and powerful, it has over 100,000 users in more than 120 countries worldwide and is ranked number one in North America. This intuitive, web-based system makes it easy to schedule and monitor multiple jobs, assign tasks, and keep everything on track, on time, and on budget.


FunctionFox Features

  • Approval Process Control
  • Compliance Management
  • Configurable Workflow
  • Customizable Dashboard
  • Document Management
  • Event Monitoring
  • Forms Management
  • Graphical Workflow Editor
  • Help Desk Management
  • Project Management
  • Resource Management

FunctionFox Reviews Recently Reviewed!

83db943f8f2250b7df48ac5bb50e1667

Great Software to keep track of hours and projects

Nov 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We have used this program for a few years now and have found it very easy to track progress on projects, log hours, and make sure that our office is running as efficiently as possible. This has been a great investment for us!

Cons: It took some time to get familiar with how to use the software. Adding gantt charts for project planning would be great, but overall this program fits our needs quite well.

Great PM resource for small team

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This system is perfect for small teams to track all of their projects, create schedules, and run status reports!

Cons: They recently made an update and removed a key feature for our team. There is a feature called Flink where we were able to send emails regarding the project to anyone. Since the entire department doesnt have access this was a fantastic feature that was taken away and they definitely need to bring it back. Our files our too large to upload to the system so for our teams use not having that easy email feature causes more work.

A great Time & Expense tracking tool for small-ish agencies and freelancers

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I implemented this software when I owned my own agency of 1 full-time and 2 part-time staff. It helped tremendously to track the time spent on projects and more accurate billing. No more paper time sheets! I always had accurate data when a Client asked "how much time do we have into this". They have great customer service and is fairly reasonable in price even for smaller shops. Reporting is robust. Pretty user-friendly.

Cons: It's missing the Project Management piece. At least in tracking To Do's like Basecamp does. I wish I could have 1 software that does both of these things.

Overall: more accurate billing

Simple but powerful time management system

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This system is remarkably malleable. My small agency is able to work quite efficiently within its capabilities. While we don't use it to generate quotes, that functionality would likely be useful to many. I came from another agency with a much slower, more primitive timesheet system, and I found myself dragging each month to get my time in by the 30th. Function Fox is super easy, and I find that it takes me no time at all to track my time for each day.

Cons: I haven't run into many cons to using Function Fox, but admittedly, I've only ever worked with one other system, which was WAY worse. I think my only hangup with FF is that the interface can be a little bit clunky, but I can't imagine a time management system that isn't.

Love this software!

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Timefox is so easy to track and run reports with to-the-minute results. User-friendly and nice to look at too!

Cons: Wish it was easier to use retainer tracking feature, there are a few reports that don't show up how I would like them in this view.

Functionfox is easy and great to use for managing time and expenses

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Functionfox is easy and great to use for managing time and expenses within the office. I can track my time very quickly.

Love it!

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I've been using FunctionFox for years. I used it at my previous job and convinced my employer of the last decade to use it shortly after I came onboard. It keeps getting better. The new interface is very user friendly. It's a affordable solution for our company.

Pros: New, user-friendly, modern interface Very affordable Great reporting options Easy to use Love the CEO Desktop

TimeFox user for approximately 3 years

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is really easy to navigate, and they have continued to provide updates to make it even easier to use from a user perspective

Cons: I wish there was an app to download onto the computer to make it easier to capture timer and reminders, as the biggest fault of mine is remembering to input the time

Overall: My company was better able to track where I spent my time/how much of my time was spent on specific projects.

Function helped me increase my monthly billings by 25%.

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The support has been outstanding and someone quickly responds to questions and offers personalized help. They have built a great team and it is a joy to work with them

Pros: The site is easy to use, and after a couple of months, it cut my billing time down to a couple of hours. The ability to quickly show a client a list of billing actives listed by date, demonstates how the time was spent and has emilinated billing adjustments.

Cons: Like any new system it took a short period of adjustment, but the learning curve is minimal. I have not had any negatives .

Everything works, it's easy, and even kind of fun

Aug 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: Very user-friendly, easy to use. Allows for flexibility in choosing reports to print/save/share. Flexibility also in going back to add in hours on a day when you might have forgotten them. Terrific customer support - first in the "getting started" tutorial/hand-holding, to any follow up questions.

Cons: There is really nothing to "not like", from my experience with FunctionFox. I've been using it for about two years, and have had no negative experiences with it.

Overall: Ease of time tracking multiple tasks on multiple projects for multiple clients.

I have been using FunctionFox for over 10 years and it's made me a better Producer!

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: FunctionFox is easy to use, very intuitive and is a real time-saver. I especially like all the reports I can run. The "Action Report" in particular has made our weekly Traffic Meetings more efficient, with everyone starting the week on the same page.

Cons: It would be great to be able to generate Purchase Orders. Also, it would be helpful, and more efficient, if you could upload more than one file at a time to Flink.

FunctionFox is how we submit our timesheets.

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how FunctionFox gives us the functionality to list all of our different activities and subactivities in order to be able to charge X amount of time to each.

Cons: I would like the report to be easier to read or the option to pull a report based on what activity you charged to.

Love Tbis App

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use Works as described my company used a different program prior to FunctionFox and we were always running into problems not with FunctionFox!

A little bit of a learning curve but the end result was well worth the effort!

May 25, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It keeps track of projects under a retainer and alerts via email when retainers are meeting a certain criteria....very helpful especially when time gets away from us very quickly.

Cons: A bit clunky visually. Slight hang whenever adding things to the calendar but other than that, there are alot of ways to get to the same place but with time and patience, it's workable.

Overall: Saving hours and hours of reporting/management time for tracking budgets and job status under one umbrella of software.

Software not easiest to use at first (steps not clear) but great customer support

May 15, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Time tracking feature for each project and client. Easy to show clients where you are spending most of your time and create professional invoices

Cons: The steps to build new tasks and clients are frustrating and not obvious same with creating project costs.

With my stellar CSR helping me learn the website, FunctionFox has been so easy and efficient.

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once you know how to navigate the website, the software is so easy to use. It's excellent for tracking completed and open tasks. It's amazing at keeping accurate time for better billing. We have found a way to utilize FunctionFox to better understand how we spend our time so we can modify our business to become the most productive we possibly can. I am so grateful we found a website that works this well. Thank you!!

Overall: Time efficiency. Productivity. Accuracy. Delegation.

Very easy to use. If I every have an issue, the customer support team is on it.

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to customize for different users; affordable; time input can use a watch or manual input; client reports are very easy to run, and can be broken down by task

Cons: I pin the program to my browser. I have to refresh it each time I open the browser or the time isn't recorded correctly. I would also like a desktop app for Windows.

Easy to use!

Apr 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: FunctionFox helps with managing project billing and helps to create an invoice as well. Our team logs their time and the invoice can come out of this application.

Great Product!

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use; breadth of functionalities

Cons: Not as flexible with its exports for Quickbooks as I would like. I hate the fact that I have to run out monthly invoices one by one and can't just run out all the projects with time logged in at once.

Overall: After ten years of using in-house designed software, we made the switch to FF at the beginning of the year, and it was relatively painless! All of my staff have commented that it is easy to learn and use, and they were correctly opening/closing new projects and tracking their time within the first week. There are a few functionalities missing which would make it easier for me to run monthly billing reports and export for Quickbooks, but the training staff was very patient and helpful in assisting me in setting up some advance, custom reports to bridge the gap. Our dedicated "on-boarder" support staff person is excellent - responsiveness and support is a big plus here!

Invoice is inbuild within FunctionFox

Feb 09, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: FunctionFox helps with managing project billing and helps to create an invoice as well. Our team logs their time and the invoice can come out of this application.

Pros: Good for invoicing management. Projects can be easily managed.

Recommendations to other buyers: FunctionFox helps with managing projects and reduce our team workload when it comes to billing.

Great proclaim to help me stay on track.

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use.

Overall: Function Fox is a great program for helping you track hours and tasks. Also, the customer service team is very responsive and very helping in answering any questions I have had over the years.

Below Average Project Management Tool

Jan 25, 2017
3/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I tried Function Fox out for one month and the customer support team was awesome about getting my account up and running. However, the tool is just incredibly lackluster. It is sporadic, all over the place, and really disorganized. There were just a lot of tools available and none of them I really needed. If it was slimmed down and more direct in what it offered by grouping things together, it would be much better. But everything is so closely connected and really gets tedious having to keep navigating through the dashboard to compare information.

It's a Game Changer

Jan 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The timekeeping tools. Love the way it interacts with the Client, Project, Task and the ability to edit.

Cons: I've had to disengage the hourly rate recording because very often we adjust that when reporting and invoicing to clients. Therefore we haven't figured out a way to invoice directly from the software. Also, I wish Outlook calendar could somehow be linked to the Function Fox calendar.

Overall: We absolutely love using Function Fox. It's quickly become a habit and we find that our workflow is more accurately tracked and therefore we have a better handle on capturing all time spent for invoicing as well as a monitor for how we allocate our time! Personally, I love clocking out for the day and seeing my billable hour total. Makes me feel very productive and efficient. Also for retainer clients, it's very effective in generating the monthly report; easily documenting and validating time spent. I highly recommend this online tool to agencies of all sizes. We jumped right into using it and it took no time at all to learn. It¿s very easy and user-friendly. It's a game changer and we feel much more in control and profitable as a result.
Sherry Bruck, President, Harquin Creative Group

Recommendations to other buyers: Don't overthink it. Just jump in and add your current clients and projects and start using it.

Very Basic

Dec 12, 2016
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Incredibly overpriced for what you get. This is a VERY basic project manager with only minimal functionality. Their website leads you to believe it's a complex suite that offers a lot. Not the case.

Function Fox as a time-keeping software

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We were looking simply for a time-keeping software. Function Fox provided everything we needed, and it was not cumbersome or difficult to learn to use.

Pros: Very simple and easy to use.

Cons: None

Recommendations to other buyers: We just needed time-keeping software and some accountability for our time. This software gave us the option of clocking in and out, and there was a memo field that we can use to keep a record of what we did.

Clunky movement from timesheet to blog to other

Sep 28, 2016
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: The blog is a great feature that helps us capture each step of a project.

Cons: The navigation does not line up. If you are in a specific job logging your time and then want to blog your work progress in that job channel it is not a straight shot to the blog. You have to go to blog and then find the job number all over again.

Recommendations to other buyers: Think of all aspects for recording time and share information with your team.

Stellar Tool!

Sep 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use
Easy to customize
Great value for price

Cons: n/a

Overall: I have used FunctionFox for a long time and have seen it grow into a formidable tool for timekeeping, project management and measuring team efficiencies. I would recommend it to companies that want to remain nimble while growing in both size and capacity.

Recommendations to other buyers: no

Function Fox is soooo bad. It's so out of date except for a reskinned interface.

Sep 27, 2016
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The new interface design is really nice.

Cons: Where do I start? The user navigation is confusing, it lacks reporting features available in cheaper software alternatives. There is no time tracking app for the desktop and the mobile apps are seriously out of date.

Overall: I have been using Harvest for five years now and absolutely love it, but was forced to use Function Fox for another company that I contract for. The features and usability of Function Fox are just horrible. It's difficult to navigate through the system, reporting is abysmal as it only gives you an excel sheet to download.

Sorting and filtering is also confusing at best and leaves out important details¿ the list goes on and on. Why pay so much for a POS system? Oh, and did I mention they don't even have a time tracking app for your desktop and their mobile apps are so out of date that they haven't even updated their logo? Seriously, LOL.

I'm not here to tout Harvest as there are other great alternatives, but I only pay $12 per month for one user on Harvest. It's an additional $10 per month per user, then it costs $50 for 5 users per month. Harvest is cheap, has a lot of great features for invoicing, estimating, and reporting, and offers lots of app integrations, PayPal and Stripe payments, and has really good time tracking apps for Mac, iPhone, iPad and Android with additional features for invoicing and tracking reports on the go. I'm a designer, so I really appreciate the time and effort they have gone to in order to make accounting and billing intuitive and fun to use¿ yes it's actually fun to use Harvest.

Recommendations to other buyers: Don't use it.

FunctionFox review - Graphic Designer

Sep 26, 2016
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I like how easily I can track my time through the use of the built-in timer / clock. I have used this product for 3 years and I do like the way the interface and design is evolving.

Cons: I wish there was a more intuitive and visual way to view schedules. It's very clunky and they're basically buried. They are not very helpful in a list format and would be much better suited if they could be color coded and interface with a calendar like Google. I don't like that when you do make a change to a schedule it doesn't automatically shift other items around. I keep track of my schedules best by simply speaking with my colleagues and writing on the work order. As far as I'm concerned the current schedule process in time fox is a waste of time. I also dislike that when I change tabs in one job I have to refind it again when the page changes.

Recommendations to other buyers: - Look for the efficiency and accuracy of a schedule. - Can it interface with other platforms that are commonly used? - If you make note of something in one place (like email) will it be recorded? - Overall design and how intuitive the program is to use

Creative Service Manager Review

Sep 20, 2016
2/5
Overall
1.5 / 5
Ease of Use
1.5 / 5
Features & Functionality
4 / 5
Customer Support
1.5 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Timekeeping - It makes reporting easier to collect and share with clients.

Cons: No calendar glance - gantt chart of projects so it's impossible to realistically plan out multiple projects.

Recommendations to other buyers: The file size for upload is small so they will have to live elsewhere. The calendar does not integrate with google. You can not make forms such as POs and invoices. Very rigid - look elsewhere.

Project management and resource management software

Sep 15, 2016
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great product training and customer support! Very helpful.

Cons: I don't think it has utilization rates for personnel.

Recommendations to other buyers: Great project management software. In the paid version, it is helpful if your business uses estimated hours in project. This software allows you to use that and compare to actual hours to perform the tasks. As well as how many hours your personnel is committed to in projects.

It is a good system if you just want to track your employee time sheet

Sep 08, 2016
4/5
Overall
4.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The gentleman from FunctionFox is very very friendly and helpful. Whenever I have a question regarding the app, he always get back to me right away. The product itself , I think, is pretty user friendly. It's pretty straight forward and I would recommend it if you look for a time sheet management app.

Cons: If this app has PTO accrue etc function, it would be great.

Recommendations to other buyers: I think I like functionFox time sheet app a lot, comparing to other app I have tried. If you are looking for an app that simply do the time sheet management, this would be a good choice. It's easy, clear and the report that it generates is great!

Their pricing is misleading on their site and your info is incorrect!

Aug 23, 2016
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money

Pros: Looks like a good product

Cons: Misleading pricing on their site

Overall: I just got off the phone with one of their folks who has a lot of integrity. They are lucky to have him. The way they list their pricing $5, $10 etc. leads you to believe that's the monthly cost which in fact it's the small () below that that tells you it's $35, $50 etc. a month for one user and then $5, $10 respectfully for additional users. Very bad business practices!

Function Fox Review

Jul 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Interface, capabilities, options for customization, user-friendly (particularly the "to-do" lists)

Cons: The ONLY "complaint" I have is that it's not super clear where to click to customize the "To-Do" list. Once Shane pointed it out, we're all clear.

Overall: As a newly hired Production Supervisor I was on the hunt for scheduling software to meet the needs of a growing design department. After reviewing dozens of options I decided on Function Fox and our entire team is LOVING it!
Shane Sihota, our FF Account Manager is a gem! I cannot speak highly enough about Shane and the entire experience. Any questions I have are answered quickly and Shane always jumps at any opportunity to make MY day easier! This day in age, it's almost surprising to come across someone so upbeat and positive!
I've recommended FF to everyone I know in a Project Management roll. FF far exceeds other software options. The capabilities are robust but the interface is clean and user-friendly. As new designers join our team I'm able to get them setup and trained within a day. The personal "To-Do" lists are incredibly effective in managing everyone's daily schedule. We went from chaos to controlled organization in a couple of weeks!

Recommendations to other buyers: GET IT!

Very User Friendly!

Jun 29, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hard to pinpoint one thing. It's very self explanatory and the help button for each page is invaulable. Plus, the customer service is outstanding!

Cons: It's not always clear where pages are located and you have to go and search. Also, the insistence on using decimal hours!

Overall: My boss assigned me as manager of our FunctionFox account. Having no previous experience with any account management software I was extremely nervous. I had free trials with other similar products and this is far and away the best.

Recommendations to other buyers: Please do not ever outsource your customer service. Tom Woulfe rocks.

A Great Solution!

Jun 13, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is pretty easy to navigate through and use on a daily basis. Its a great platform that includes rates, customers, job numbers, time tracker, to-do-list, reports, calendar, etc. Very pleased with this service.

Overall: For many months I was looking for a project management solution, trying multiple products, over 20, and none of the products had everything I was looking for until I stumbled upon FunctionFox. I signed up for the trial service and while I was navigating through to figure out if it was the correct solution, one of their advisor, Isaac, gave me a call, just to thank me for signing up and see if they could be of any assistant. Of course I did, and we began a walk through of the service. Needless to say at the end of the call I was hooked and use FunctionFox to this day.

Recommendations to other buyers: Definitely give FunctionFox a solid go! The staff there are very open to questions, comments and upgrade suggestions. And most importantly they are real people that take time to make sure you are satisfied with their product. The sense I got from their advisor was FunctionFox is not just some random product to make money, but it is a way of life for them to help creatives succeed in their own businesses.

Great project management software for in house marketing agencies

May 27, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using this software for a few months now. Accepting, prioritising and managing jobs has become so much easier. As has sharing files within the team and managing handing over projects if people go on holiday.

Much clearer visibility over what the team is working on and the output. Project blog and calendar are particularly good features. It could still be slightly easier to upload multiple files and alert users, but overall very good software.

Excellent software for agency or independent consultant

May 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've used this software both as an owner of a MarCom agency of 15 people, and now as a solo practitioner, and it was/is an excellent solution for both. Very simple set-up, clean and easy time tracking, reporting and invoicing. I highly recommend to agencies and independent consultants alike.

Easy Transition - Fast Acclimation

May 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our agency had been utilizing an package specifically designed for agencies. While it is a great package for large agencies looking to combine everything under one solution (from trafficking to invoicing, to accounting), the solution was more than we needed from a functionality and cost perspective.

After several months of research, product demos and head-to-head evaluation. We selected Function Fox for three key reasons:
- It's functionality covered all of our needs
- It's intuitive design facilitated and easy transition
- It's delivers great value from a cost per user perspective

Function Fox is the perfect solution for a small agency that requires an automated solution for project-based time & material tracking, project estimating, and billing.

Excellent Service and great Customer Interaction

May 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our account Rep is Darren Anderson and he quite frankly has been tremendous in making sure that our understanding of the features and functions of this software is well understood by our full design team here at Fuzion Design. We have had a very quick learning curve and the program has been mostly intuitive for us all. Very pleased with the new program this year and extremely positive with the support we need seldomly is provided quickly and patiently with our entire team. Thank you Darren, and supporting team at Function Fox!

What a life saver

May 17, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: At first it was sort of difficult to go through and get started but once things were off and running this product has been a huge help. There are times I forget to click to start the time but I love the fact that I can go in and add time. In my business often times people will put down a deposit for design. It would be nice to have a feature where I can record that deposit so when it comes time to invoice there would not be a chance of leaving that out or having to keep track of it elsewhere. Not sure how that would pertain to others using this program but for me that would be a HUGE help. Other than that I have no complaints what so ever.

Easy and productive!

May 10, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used TimeFox years ago and love it but changed because of certain other factors. When I launched my new company I went back to take a look again. Although the interface had changed (improved) I got up and running very quickly on my own but then ran into a few road blocks. Customer support was responsive and helpful. They made it painless. To our company, TF has all the features we need and none that we don't. We really had bad experiences with project management software that tried to do everything and connect to everything. All that does is make adopting it difficult because their are too many features.

Working with FunctionFox

May 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Function Fox is a wonderful service provider. Not only is its product superb, but its support people are quick, responsive and available, and its cost is reasonable.¿

Foxy on FunctionFox!

May 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: When I started at Keystone Click, BrightPod was their PM software for web development...not the right platform for the agency, as: -Projects were being delivered late and over budget -Resources were consistently over allocated -UX was too busy/confusing -Reports were confusing/lacking -Workflows (templates) didn't work for us -Accountability in getting work done within scope/budget and on time did not exist I researched other platforms and narrowed it down to three: FunctionFox, Function Point, and Paprika. In the end, we determined FunctionFox was the best solution, and it's made my job so much easier. Within 3 months projects were on-time/under budget, and I could not have turn things around so quickly without FunctionFox!!! Their account reps are top notch. They are ALWAYS there when I need them; whether it's for advice on best practices, random questions, or reminding me how to find an employee's availability to work on an urgent request. Some days I don't know what I would do without them!

Foxy on FunctionFox!

May 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: When I started at Keystone Click, BrightPod was their PM software for web development...not the right platform for the agency, as: -Projects were being delivered late and over budget -Resources were consistently over allocated -UX was too busy/confusing -Reports were confusing/lacking -Workflows (templates) didn't work for us -Accountability in getting work done within scope/budget and on time did not exist I researched other platforms and narrowed it down to three: FunctionFox, Function Point, and Paprika. In the end, we determined FunctionFox was the best solution, and it's made my job so much easier. Within 3 months projects were on-time/under budget, and I could not have turn things around so quickly without FunctionFox!!!

Cons: The only thing I wish FunctionFox had was a way to manage scope creep/change orders similar to how Function Point does

Recommendations to other buyers: Do your due diligence to make sure it meets your needs. There are other platforms, but none do what FunctionFox does at their price point!

Excellent Experience

May 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am a self confessed technophobe and didn't think I'd ever use a software to help me track time but FunctionFox has been great!! Very simple to set up and use, excellent interface and top of the line customer service.

I will no doubt to recommending FunctionFox to all of my creative friends :)

Helpful

May 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Functionfox is a great technology for our agency to monitor and track time.

Very good experience

May 06, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Function Fox has really been useful for our company. I find the reporting functionality to be top notch, allowing us to deliver timely reports to clients as they need them.

The main limitations with the system and the reason I gave it 4 out of 5 stars is I find it slightly cumbersome to use. Even though I use it on a daily basis, I still find myself stumbling around trying to find the place I need to be. However I think the new interface will help alleviate a lot of that and am very much looking forward to our company switching over.

Customer service has been spot on. Our rep Daphne has answered questions as they have arisen and all calls with her have been efficient and productive.

In the future, I would like to see the addition of a desktop app to make time tracking easier but overall I am very happy with Function Fox.

Use FunctionFox and Make Life Easier

May 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: As an Account Manager/Office Manager I can't imagine how I would get through my day without FunctionFox. I use the action function weekly to prepare for our Monday traffic meetings and keep this up-to-date throughout the week, so I always know the status of my client projects. Running reports for monthly billing and using the invoicing tool has saved hours of time! The ability to run current client reports as well as reports from archived jobs allows me to see how time was spent, capturing billable time and expenses, and is also a great tool in preparing estimates. As easy as it is to use, if you do need help, the customer service at FunctionFox is unbeatable! Signing up for FunctionFox is one decision you absolutely won't regret.

Cons: Really there is nothing I don't like about FunctionFox it's a great product and fulfills the requirements I use it for.

Recommendations to other buyers: Choose FunctionFox - you won't regret your choice. It's so easy and if you have a problem there is always someone available to help you

The FunctionFox product gets top marks! It is easy to configure and requires very little training.

May 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy and intuitive configuration
Ease of use for staff of all levels
Good reporting
I would like to see an expansion of the dashboard capabilities
Help documentation is well written and easy to follow
Support personnel are responsive and knowledgeable

Makes Time Tracking Easy

May 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: In terms of the vendor, every staff member we have been in contact with has been very friendly and helpful. Even before we signed up, the sales rep was the perfect balance of keeping in contact without being annoying. As for the product, it makes it so much easier to accurately track my time.

Cons: I do not have any complaints about the product or the vendor.

Recommendations to other buyers: Sign up for the free trials of a couple different products. Some products are difficult to understand until you actually use them and realize how simple they make tracking time!

This software is great for keeping track of time. The project management side needs some improvemen

May 04, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros - The time posting process each day works great. I can easily track time and keep up with time posted to different projects/actions. The system is easy to log into and can use the app on my phone.

Cons. - Two people cannot share the same action, without having to enter them separately. Actions cannot be set for the same time every month. For example, if I have a client, and I post on their social media the first week of the month, then I would like to have the action automatically set for the same time every month. I wish there had been a formal training process.

I Love FunctionFox!

May 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm a huge fan of FunctionFox. As a Production/Traffic Manager in a busy little shop it keeps me organized and on top of things. I've been using it faithfully for over nine years and quite frankly, it's made me a better manager. I don't go a day without taking my vitamins and the same goes for FunctionFox. True fact.

Every Monday morning I generate work in progress (WIP) and to do lists for our weekly Production/Traffic meetings. Nothing keeps agency folks more organized and on track than starting their week off on the same page, with the same goals. FuncitonFox helps us do that.

Besides using it for my daily time sheets, I use it to set up meetings, briefings and brainstorming sessions; produce cost reports (past and present); and to reference specs and costs for printing, manufacturing and other hard costs. It gives me the complete picture in one quick and handy place. I also use the calendars to see what's hot for the day or what's not; what needs my immediate attention and what I can push to the side of my desk for the moment.

The best thing about FunctionFox is that I can use it as little or as much as I need on any given day. I'm not a slave to it. It works for me and I love having it in my toolbox. Makes me look better at this job than I probably am. Also a true fact.

Time Sheets and Project Management Without Tears

May 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a creative, FunctionFox makes time sheets as painless as possible. As a producer and project manager, instant access to every invoice, expense, supplier, project scope and description, is absolutely invaluable. Imagine: Quoting without darts! Estimates without any ballparks!

Pros: I can use FunctionFox simply - timesheets and expense tracking and it's light and easy to use and has a very short learning curve. But if I want to dig in at any time, it's way ahead of me with all kinds of features. The customer service is - get this - actual humans who care, who really know their product, who get to know you, and who aren't happy until you're happy. Lots of app makers have neglected any meaningful idea of true Customer Service - FunctionFox exemplifies best practices.

Cons: Not many that I can think of - especially after the redesign!

Timesheet and Project Management Without Tears

May 03, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple and easy to use. Outstanding, personalized customer service from real people. As a creative, it makes keeping timesheets as painless as possible. As a producer, it makes tracking previous expenses, suppliers, actual costs, etc. a dream.

Cons: They keep adding (useful!) features and I don't always find time to stay up to date to make sure my current practices couldn't be helped by their upgrades. More me than them, really.

Recommendations to other buyers: The longer you use software, the better you'll be able to discover what works and what doesn't for you.

I absolutely love FunctionFox!

May 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am a Design Director and we have used FunctionFox for well over a decade. Every Monday morning we have a traffic meeting and I quickly populate my timesheet for the week. It helps me stay organized to get a lot done. The time tracking software helps keep everyone in our shop creative with plenty of billable hours. It is so easy to use, we keep track of our time and expenses so efficiently. FunctionFox has really allowed us to focus on the fun part of our jobs ¿ being creative!

Pros: Simple, clean design, easy to use.

Cons: Doesn¿t actually do my work! ;-)

I absolutely love FunctionFox!

May 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am a Design Director and we have used FunctionFox for well over a decade. Every Monday morning we have a traffic meeting and I quickly populate my timesheet for the week. It helps me stay organized to get a lot done. The time tracking software helps keep everyone in our shop creative with plenty of billable hours. It is so easy to use, we keep track of our time and expenses so efficiently. FunctionFox has really allowed us to focus on the fun part of our jobs ¿ being creative!

Pros: Simple, clean design, easy to use.
Cons: Doesn¿t actually do my work! ;-)

Very Efficent & User Friendly!

May 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: TimeFox has helped us tremendously in tracking time for employees and our clients. The customer service is top notch!

Overall Five Star!

May 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great company, great product, great people. I've been a FunctionFox fan for over 13 years: using it for my own business, implementing it into client businesses, recommending it to colleagues. Easy to set up, easy to use and flexible to accommodate a wide range of business sizes and needs. On the threshold of migrating to the new interface, without any worries (how often can you say that?). And, above all, consistently pleasant and supportive FunctionFox team!

Great product!

May 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great way to track time!

Helps me bill for my business easily and clean.

May 02, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: I like the system and so do my clients. They know the exact time I put in and where it goes so when it comes to the final bill there are no questions or problems.

Helpful Platform and Great Customer Services

May 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Function Fox has been a very important part of our business, it helps to organize and assign projects and track time. As we bill clients by the hour, Function Fox makes it very easy to accurately account for all hours and ensure that clients are billed for every hour spent on their account. Additionally, Function Fox allows users to add notes with each time entry allowing the client to see exactly what was done during each hour billed.

Customer services has also been great, our account manager Kate checks in with us frequently to ensure the product is continuing to meet our needs as well as suggesting the use of features we may not be utilizing fully.

This has helped my business so much!

Apr 28, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that it is easy to use and you dont have to be a tech genius to use it

Cons: I think it is great the way it is. It helps me keep up to date and helps me not forget to do each step of my projects

Recommendations to other buyers: Use it for your work because it well help keep you up to date on tasks!

Great product!

Apr 26, 2016
4/5
Overall
3 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like how the product is easy to use and user-friendly.

Cons: The product is still fairly new, as I've come across several instances where it would freeze and appear glitchy at times.

Recommendations to other buyers: I highly recommend purchasing this product because it is truly helpful, effective and a great solution for project management and efficiency!

Project Management from a Virtual Assistant standpoint

Apr 20, 2016
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: How it links with projects in your PM. Each time I went in to record time it wasn't necessary to do data entry

Cons: In order for it to link to a project you need to do a sink process.

Recommendations to other buyers: Give providers access to a sandbox with a scenario of some sort they can perform a hands on experience.

One of a Kind!

Apr 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The product is extremely user friendly and has accomplished all of my needs and wants. I had never used the product before and I picked it up in very short period of time, which is great! It has kept me on track in the workplace and has made my job easier, more efficient, and effective!

Cons: I don't have anything negative to say about this product or vendor - both are great!

Recommendations to other buyers: It is important to think about why you are using the software and if it has accomplished what you are looking for. It is essential to keep in mind all that the software has to offer and how much of it you've been able to use and take advantage of.

My business made more money by using FunctionFox!

Apr 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I used to manually track my time for each job, but when I started using FunctionFox and it's handy stopwatch feature, I was amazed at how much extra time I was actually spending on projects. This new information allowed me to better estimate jobs and accurately bill my clients. Accurate billing brought more financial stability to my small business. It pays for itself, keeps me organized and I love the new rebranded user interface too!

Pros: The design is strong and aesthetically pleasing along with easy-to-use intuitive features. The staff are so friendly and helpful. Customer service is phenomenal! Best time-tracking software I've used, hands down.

Cons: No complaints to report at this time.

Great for agencies

Apr 08, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I was excited to find FunctionFox designed for creatives, I had been searching for time tracking and project management suited to my work flow and set up. I can customize projects and tasks to clients, build teams, invoice and run reports to see which tasks are taking the most time or if we need to readjust a project budget. When I wanted to do something and couldn't figure it out, their customer service was prompt and friendly. I have been using FunctionFox for 2 years, it is an essential tool that makes managing staff and clients easier, and I love the new look!

Cons: I had always thought their interface was a bit tired, and its funny how that can make you feel... but the new design is awesome

Recommendations to other buyers: There are lots of options, finding one that aligns with your company project depth is important. When I freelanced and had smaller clients, simple was better all around. Now I need something that can organize and track more detail.

Subscribing to FunctionFox is one of the best business decisions I¿ve made

Apr 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: For several years, I have used FunctionFox every day, to record my time and manage my projects. I found setup really simple, and day-to-day use is a cinch ¿ I record my time with FunctionFox¿s timer, which makes it easy to switch between clients and projects. Generating reports takes seconds, and FunctionFox has let me cut admin time that I used to spend searching through old emails and scribbled notes to do my billing. With FunctionFox, once I¿ve entered my time, I can use the information for loads of things: to create more accurate estimates for similar projects; to track my actual time against my estimates (very useful for keeping clients informed); to create and adjust invoices; and to show clients exactly what I¿ve done for them.

Pros: Since I started using FunctionFox, I¿ve captured significantly more billable hours every month to. I find this program to be simple, flexible and really affordable. Also, customer service is completely free, with a service rep assigned specifically to me. That means I can always talk to someone who understands my business whenever I have a question, as often as I need, completely free. All in all, subscribing to FunctionFox is one of the best business decisions I¿ve made.

Cons: If you¿re looking for a product with all possible bells and whistles, you may need to keep looking. You can export data from FunctionFox to other programs pretty easily, but accounting features aren¿t built in.

Great!!!

Aug 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Amazing at what they do! Great time saver!!! Well worth it!!!

Time Fox Timer

Jul 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I use the timer function on Time Fox. It reminds me of chess players hitting the start stop clock. The nature of my roll of a designer at Brand Iron demands that my attention gets shifted at any given moment. I'm in a habit of hitting the clock button as soon as my efforts get redirected to a new task. Time Fox is a lifesaver for me, its functionality is intuitive and its covers my needs thoroughly. It could perhaps only benefit from a facelift?

Excellent time tracking software!

May 27, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The user interface is clear and easy to use. The program runs smoothly with no glitches or downtime.

Cons: I have no complaints regarding the use of this software.

Recommendations to other buyers: Use the software for a few days to become familiar with the user interface before making a critical decision for or against.

A Fox addict! Easy to Use, Plus the Best Customer Support Ever

Mar 28, 2014
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There are many features I like, but the best way to describe the benefits is the way TimeFox allows me to see and study various projects in so many different views. I can view one project in depth; I can view 3 or 4 projects side by side; or I can few all of my projects from every degree. I also love the timer feature and the estimator tool, as those help to predict costs. Most of all, I love the individual and immediate attention FunctionFox's customer support gives its clients.

Cons: I wish it did give me a way to calculate profits within the estimator tool. I am not sure what purpose the timeline serves, since it is so very small and not really a Gantt chart.

Recommendations to other buyers: Give it a try, and if you need more information, talk to a current user. I would also ensure that your team or company is disciplined enough to input their hours. This goes for any PM tool, not just TimeFox.

Absolutely Indispensable

Feb 27, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: TimeFox is incredibly easy to set up and use, even for timesheet haters like me. As a freelancer, managing time on multiple projects is critical. This program makes estimating new projects, tracking time and expenses, and managing workflow a cinch. I¿m capturing time that I used to forget about, and billing takes minutes instead of hours. Also, TimeFox is web-based, so I can access it when I¿m on the road. And this company really knows the meaning of customer service. They provide it free, any time I need it, and I get to talk to a real person who actually knows the product. Like I said, indispensable.

Cons: If you¿re looking for something with all the possible bells and whistles, this might not be for you. TimeFox lets you export data to other programs pretty easily, but accounting features aren¿t built in

Recommendations to other buyers: Try it before you make the commitment. Everyone claims to make time-tracking simple, but until you use a program, it's hard to tell. TimeFox has a terrific demo that lets you try out the time sheets and play with all the features.

Absolutely Indispensable

Feb 27, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: TimeFox is incredibly easy to set up and use, even for timesheet haters like me. As a freelancer, managing time on multiple projects is critical. This program makes estimating new projects, tracking time and expenses, and managing workflow a cinch. I¿m capturing time that I used to forget about, and billing takes minutes instead of hours. Also, TimeFox is web-based, so I can access it when I¿m on the road. And this company really knows the meaning of customer service. They provide it free, any time I need it, and I get to talk to a real person who actually knows the product. Like I said, indispensable.

Cons: If you¿re looking for something with all the possible bells and whistles, this might not be for you. TimeFox lets you export data to other programs pretty easily, but accounting features aren¿t built in

Recommendations to other buyers: Try it before you make the commitment. Everyone claims to make time-tracking simple, but until you use a program, it's hard to tell. TimeFox has a terrific demo that lets you try out the time sheets and play with all the features.

TimeFox for PR client time tracking: the key to being profitable during chaos

Aug 30, 2013
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I started using TimeFox five years ago when I launched my PR agency and I remember wondering at the time if I would get my money's worth from it. Looking back I can say: I never should have wondered for a second! It's given me the tools to keep track and therefore to bill clients appropriately. The reporting tool alone let's me quickly see where I am in terms of billable hours each month, and now that I have staff, I can review where they are spending their time on projects. In terms of customer support, after three years I was wondering how to run a report in a new way, so I sent a quick e-mail question in. They responded in 10 minutes and walked me through the report set up. It's great knowing I can call on a company like that.

Indispensible. The best way I¿ve found to manage time and projects.

Aug 24, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Incredibly easy to set up and use ¿ even for timesheet haters like me. As a freelancer, managing time on multiple projects is critical. This program makes estimating new projects, tracking time and expenses, and managing workflow a cinch. I¿m capturing time that I used to forget about, and billing takes a fraction of the time it used to. It¿s web-based, so I can access it when I¿m on the road. Also, they provide really good, free, ongoing customer service (from actual people!).
Cons: If you¿re looking for a product with all possible bells and whistles, this isn¿t it. You can export data to other programs pretty easily, but accounting features aren¿t built in.
Overall: For me, it¿s indispensable ¿ the best way I¿ve found to manage my time and projects.