--- title: "Survio Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Survio Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/150091/Survio/" page_type: "product" language: "en" --- # Survio Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Survio ## What is Survio? Survio is a professional online survey platform trusted by over 5 million users worldwide. It helps organizations of all sizes—businesses, educational institutions, and non-profits—collect and analyze feedback quickly and effectively. With ready-to-use survey templates, advanced analytics, and multi-language support, Survio turns responses into actionable insights for customer satisfaction, employee engagement, and market research. Reports can be shared online, exported in multiple formats, or integrated with other systems for seamless workflows. Security and compliance are at the core: Survio is fully GDPR-compliant and ISO 27001 certified, ensuring the highest standards of data protection. Combining ease of use, flexibility, and enterprise-grade security, Survio empowers decision-makers to understand their audiences better, improve experiences, and drive sustainable growth. ## What is Survio used for? [Survey](https://www.capterra.com/survey-software/)[Market Research](https://www.capterra.com/market-research-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 571 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 2% Pros & cons Intuitive and accessible platform Versatile research tool Restrictive free version and costs Difficult student discount process Starting price €15 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Survey / 2026 - Customer Experience / 2025 - Market Research / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Survio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.survio.com/en/&name=Survio) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Survio 4.5 (571) VS. [4.7 (2,923)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price €15 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (571) Ease Of Use 4.7 (1,772) Value For Money 3.9 (474) Value For Money 4.5 (1,402) Customer Service 4.5 (468) Customer Service 4.5 (1,333) ## Survio alternatives [4.7 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (966)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (454)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/150091/Survio/alternatives/) ## FAQs about Survio Overview ### What problems does Survio solve? Survio solves slow survey creation, manual data processing, and unclear results reporting by making questionnaires easy to build, share, and export with automatic charts, statistics, and downloadable reports. Students, academic researchers, marketers, and product teams benefit most when they need fast feedback collection, professional presentation, and quicker interpretation of survey findings. Answer based on 317 reviews Overview ### Which roles and teams benefit most from Survio? Survio is most used by students, teachers, and academic researchers who need to create surveys for coursework, thesis projects, classroom feedback, and data collection. Small business owners, consultants, managers, and HR teams also benefit from using it to gather customer insights, employee feedback, and structured responses for decision-making. Answer based on 569 reviews Overview ### What company size and industries is Survio built for? Survio is built mainly for small businesses, which make up 71% of reviewers, with strongest use in Education Management at 16%. It also serves enterprise and midsize organizations, and appears often in Higher Education at 8% and Research at 6%, most commonly for survey work. Answer based on 571 reviews Features and Usability ### What are the key features of Survio? Survio includes core survey features like survey creation, multiple question types, survey templates, and conditional logic for structuring questionnaires. It also offers differentiating capabilities such as QR code and website distribution, customizable branding, multilingual surveys, and real-time reporting with charts for fast data collection and analysis. Answer based on 313 reviews Pricing ### How much does it cost and what fees or limitations are included? Survio offers a free version and paid plans starting at €15/month for Mini, then Standard at 28/month and PRO Business at 70/month per user. Reviewers say the free tier is useful but limited to 100 responses, with exports, logic, follow-up questions, and some advanced features requiring a paid plan. Answer based on 237 reviews Integrations ### Which third-party tools and platforms does Survio integrate with? Survio integrates with Microsoft Excel, Dropbox, Google Drive, OneDrive, Slack, and Zapier, plus reviewer-mentioned workflows involving Microsoft Power BI, Adobe Illustrator, and Adobe Photoshop. The strongest evidence centers on Excel exports, while the catalog also shows file storage, team communication, and automation connections. Answer based on 26 reviews Getting Started and Support ### What training and onboarding options does Survio offer? Survio provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer group learning sessions, documentation gives written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 4 reviews Getting Started and Support ### What customer support options does Survio offer, and how do users rate the experience? Survio offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat. Users often describe support as fast, friendly, easy to reach, and effective, especially by email. Some report trouble getting issues escalated, delays on technical problems, and occasional frustration with communication or contacting support initially. Answer based on 79 reviews Survey creation ### How easy is it to create surveys in Survio? Survio makes survey creation quick and approachable for students, researchers, and small business teams. It offers templates, varied question types, branding options, and simple sharing methods like links or QR codes. Some users want deeper layout control, easier mobile previewing, and more flexible question logic or scale formats. Answer based on 313 reviews ## Who uses Survio? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible platform 99% positive reviews out of 203 Most reviewers describe ease of use as making survey creation and analysis straightforward, even for beginners. Tabea F. Personalwesen, 51 - 200 employees. "Very simple and intuitive operation, very simple design of questions and answers" Restrictive free version and costs 56% negative reviews out of 129 Some reviewers find pricing restrictive, with limited free features and higher costs for essential functions. Versatile research tool 100% positive reviews out of 26 Reviewers feel research and studies features enable efficient, reliable data collection for academic and professional projects. Difficult student discount process 71% negative reviews out of 35 Most reviewers indicate student discount is hard to obtain, with requirements making access inconvenient and costly. Automated, attractive data visualization 100% positive reviews out of 20 Reviewers appreciate graphs and charts for instantly presenting survey results in clear, visually appealing formats. ## Features AI summary Based on 10,572 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**54%** of reviewers rated this feature as critical) - **Survey Builder** (**53%**) - **Reporting/Analytics** (**45%**) Survio supports all three features that reviewers rate most highly: **Customizable Questions**, **Survey Builder**, and **Reporting/Analytics**. Together, these capabilities help businesses create surveys that fit specific goals, build and launch questionnaires more efficiently, and review results clearly, allowing teams to collect better feedback and make more informed decisions. Customizable Questions 4.7 (39) 69.23% of 39 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Survey Builder 4.5 (120) 39.17% of 120 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.3 (117) 41.03% of 117 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Real-Time Data 4.5 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Receive data and information in real time Data Import/Export 4.2 (83) 27.71% of 83 reviewers that rated this feature as important or highly important Import and export data to and from software applications Question Branching 4.5 (56) 16.07% of 56 reviewers that rated this feature as important or highly important Survey design technique that directs respondents to different questions based on their previous answers Survio 63 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Live Results Sharing: Present live poll results to audience - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Negative Feedback Management: Identify, track, and respond to negative feedback - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Offline Response Collection: Practice of collecting data and responses for market research/surveys without an internet connection - Online Polling: Survey or poll in which participants communicate responses via the internet, typically by completing a questionnaire on a web page - Paper-Based: Market research conducted via paper - Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Site Intercept Survey: Survey popup over a webpage to specific users based on their behavior - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Statistical Analysis: Apply statistical/mathematical models to sets of data - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Word Clouds: Visual representations of words that give greater prominence to words that appear more frequently --- Get Advice We can help you find the software with the features you need. Features 4.4 (570) 4.4 Based on 570 reviews ## Pricing Value for money 3.9 (474) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/150091/Survio/pricing/) Mini €15.00 Flat Rate,Per Month It includes: - Reports in PDF - Raw data exports in XLSx - Survey Logic Standard €28.00 Flat Rate,Per Month It includes: - 500 responses / month - Everyting in Mini plus: - 100 invitations via campaign manager - Own logo in surveys - Customizable survey link - Respondent redirect - Reports in XLSx, DOCx and PPTx - Customizable social media post PRO Business €70.00 Per User,Per Month It includes: - Up to 5 seats - 2000 responses / seat / month - 4000 invitations via campaign manager / seat / month - Everything in Standard plus: - Instant surveys - Custom dashboards - Automated reporting - Integrations - Team management - Assisted onboarding - Custom GET parameters - Custom survey design Value for money 3.9 (474) 3.9 Based on 474 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (468) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (468) 4.5 Based on 468 reviews ## User reviews Overall rating 4.5 Based on 571 reviews Filter by rating 5(356) 4(178) 3(26) 2(2) 1(9) Mentioned topic Sorted by most recent Henrik D H. CEO Information Services ### "OK for Surveys, not so good for trustworthyness..." 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 13, 2026 OK, until you don't want to use the service any more. They keep charging my card even though I don't have a paid subscription. Pros We used it to send out a yearly form after a company strategy day to get feedback on the day and the strategy iteself. Cons I downgraded to the free tier when we did not use the tool any more. Every month for the past 2 months is has automatically upgraded me to a paid subscription again. They tell med this is a feature, not a bug. You need to cancel everything, not downgrade, or they will automatically upgrade you again. There is no info about this on the webpage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Thomas C. civil engineer Plastics ### "better designed surveys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 3, 2024 A very effective way of collecting information from questions through surveys and having well analyzed and clear data Pros Through surveys you can find out the satisfaction of customers and it is very important to know their opinions and through survio it has been easy to carry out these surveys that with the templates that they have already designed it is much easier to create them and easy to distribute, by collecting and analyzing the information you can have a base with the results of the questions to obtain statistics of the opinions Cons In my way of thinking and having used survio it has never managed to make me angry or upset with any process, I like everything Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Stephanie Mears H. General Counselor Mental Health Care ### "You will not regret it" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2024 Pros The program is user friendly. It is easy to design your polling and surveys. Cons It was fine for all to use it. Limited explanations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FM Femi M. Business Manager Hospital & Health Care ### "The Template Designs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2024 I would really recommend it to my colleagues to help boast their clients confidence. Pros The variety of Survey Template is really mind blowing i can apply it to any survey recommendation from my team. and very easy to use to new, my patients have no problem understanding the Survey details Cons Well i have not experienced any backlogs yet. it has been quite eventful to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Balazs H. Designer Design ### "Excellent survey app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 10, 2024 Pros I used this app more than 2 years to complete surveys. It's easy to use. Cons I've never experienced any negatives about Survio Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nastja M. Student Hospitality ### "Everything good" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 2, 2024 However, the pros outweigh the cons. It is great to use for my survey for my thesis. Pros It is very easy to use and understand as well as to customize the questions. Cons The layout is not fully customizable. Hard to foresee mobile version of the survey, e.g. it is hard to comprise that all words are not separated weirdly either on the computer or the mobile phone, one is always not correct. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TV Tanja V. Student Education Management ### "Experience with Survio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 27, 2024 I'm very content with my experience with Survio. Pros The ease of use by creating a new survey and the appealing design. Cons I did by now not find something unappealing about Survio. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Because of the possibility of a monthly use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jaqueline W. Student Marketing and Advertising ### "Survio is easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 25, 2024 Pros It is easy and self-explanatory to create a survey. Cons I don't like that the data export ist not for free. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TF Tabea F. Personalwesen Architecture & Planning ### "Good tool for creating surveys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 25, 2024 Pros Very simple and intuitive operation, very simple design of questions and answers Cons Price categories were not initially obvious Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Klara R. Office manager Online Media ### "totally satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 22, 2024 Pros I am completely satisfied with how easy it is to create questionnaires Cons I don't have any negatives. All work with this site is without problems Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/150091/Survio/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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