# Survio Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Survio Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/150091/Survio/

---

# 

 Survio Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Survio

## What is Survio?

Survio is a professional online survey platform trusted by over 5 million users worldwide. It helps organizations of all sizes—businesses, educational institutions, and non-profits—collect and analyze feedback quickly and effectively. With ready-to-use survey templates, advanced analytics, and multi-language support, Survio turns responses into actionable insights for customer satisfaction, employee engagement, and market research. Reports can be shared online, exported in multiple formats, or integrated with other systems for seamless workflows. Security and compliance are at the core: Survio is fully GDPR-compliant and ISO 27001 certified, ensuring the highest standards of data protection. Combining ease of use, flexibility, and enterprise-grade security, Survio empowers decision-makers to understand their audiences better, improve experiences, and drive sustainable growth.

## What is Survio used for?

[Survey](https://www.capterra.com/survey-software/)[Market Research](https://www.capterra.com/market-research-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 571 user reviews

Reviews sentiment

Positive

94%

Neutral

5%

Negative

2%

Pros & cons

Intuitive and accessible interface

Versatile research survey platform

Restrictive and costly pricing model

Complicated student discount process

Starting price

€15

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Survey / 2026
-   Customer Experience / 2025
-   Market Research / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Survio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.survio.com/en/&name=Survio)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Survio

4.5 (571)

VS.

[4.8 (68)](https://www.capterra.com/p/137773/Zonka-Feedback/reviews/)

Starting Price

€15

Flat Rate, Per Month

Starting Price

$199

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (571)

Ease Of Use

4.7 (68)

Value For Money

3.9 (474)

Value For Money

4.9 (64)

Customer Service

4.5 (468)

Customer Service

4.9 (56)

## Survio alternatives

[4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/)

Starting price

$55.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (20)](https://www.capterra.com/p/231981/Quizell/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (965)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/150091/Survio/alternatives/)

## FAQs about Survio

Overview

### What problems does Survio solve?

Survio solves slow survey creation, manual data analysis, and unclear result presentation by letting teams build questionnaires quickly, share them widely, and get instant charts, reports, and exports. Students, academic researchers, market researchers, and product teams benefit most when they need fast feedback, professional-looking surveys, and easier interpretation of responses.

Answer based on 317 reviews

Overview

### Which roles and teams benefit most from Survio?

Survio is most used by students, teachers, and academic researchers who need to design surveys, collect responses, and analyze findings for coursework, class feedback, and research projects. It also benefits business owners, consultants, managers, and HR teams gathering customer, employee, or market insights to support decisions and improve operations.

Answer based on 569 reviews

Overview

### What company size and industries is Survio built for?

Survio is built primarily for small businesses, which make up 71% of reviewers, with the strongest presence in Education Management at 16%. It also serves enterprises at 15% and midsize businesses at 13%, with notable use in Higher Education at 8% and Research at 6%, mainly for surveys.

Answer based on 571 reviews

Features and Usability

### What are the key features of Survio?

Survio includes core survey tools like survey creation, multiple question types, templates, and conditional logic for building questionnaires quickly. Differentiating features include QR code and website embedding for distribution, plus real-time reporting, charts, and data export for analysis. Reviewers also frequently mention customizable branding and mobile-friendly surveys.

Answer based on 313 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Survio offers a free version and paid plans starting at €15/month for Mini, then Standard at 28/month and PRO Business at 70/month per user. Reviewers say the free tier works for simple surveys, but commonly note 100-response limits, restricted exports, and advanced features like logic or downloadable reports requiring paid plans.

Answer based on 236 reviews

Integrations

### Which third-party tools and platforms does Survio integrate with?

Survio integrates with Microsoft Excel, Microsoft Power BI, Adobe Illustrator, and Adobe Photoshop for exporting and presenting survey data. Its catalog also lists Dropbox Business, Google Drive, OneDrive, Slack, and Zapier, covering file storage, team communication, and app connection needs across common business workflows.

Answer based on 26 reviews

Getting Started and Support

### What training and onboarding options does Survio offer?

Survio provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online sessions offer guided instruction, webinars present training in a group format, and documentation and videos support self-paced reference and review.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Survio offer, and how do users rate the experience?

Survio offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat. Users often describe support as easy to reach, friendly, and quick to respond, especially by email. Some report uneven follow-through on complex issues, occasional delays, and frustration when problems were not escalated or resolved clearly.

Answer based on 79 reviews

Survey creation

### How easy is it to create surveys in Survio?

Survio makes survey creation simple for beginners, students, and small teams with templates, clear editing tools, and varied question types. Many users like the quick setup, branding options, and sharing methods such as links or QR codes, though some want deeper layout control, easier mobile previewing, and more advanced question formats.

Answer based on 313 reviews

## Who uses Survio?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 124 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 124 reviews

Education & Learning

13%

Education & Learning

13%

Administrative

11%

Marketing

10%

Health & Medical

7%

Others

59%

Top industries

Based on 124 reviews

Education Management

28%

Research

27%

Higher Education

21%

Hospital & Health Care

12%

Other

12%

## Pros and Cons

Intuitive and accessible interface

99% positive reviews out of 203

Most reviewers describe ease of use as a major strength, highlighting simple navigation and minimal learning curve.

Tabea F.

Personalwesen, 51 - 200 employees.

"Very simple and intuitive operation, very simple design of questions and answers"

Restrictive and costly pricing model

55% negative reviews out of 128

Some reviewers feel pricing limits access, with free version restrictions and premium features considered expensive or unclear.

Versatile research survey platform

100% positive reviews out of 26

Most reviewers find research and studies are supported by flexible tools suitable for academic, commercial, and scientific projects.

Complicated student discount process

71% negative reviews out of 35

Most reviewers indicate student discount is difficult to obtain, with high prices and inconvenient requirements for students.

Automated visual data reporting

100% positive reviews out of 20

Most reviewers indicate graphs and charts are clear, customizable, and simplify presenting and analyzing survey results.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Survey Builder

4.5 (120)

39.17% of 120 reviewers that rated this feature as important or highly important

Create and manage surveys

Reporting/Analytics

4.3 (117)

41.03% of 117 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Data Import/Export

4.2 (83)

27.71% of 83 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Question Branching

4.5 (56)

16.07% of 56 reviewers that rated this feature as important or highly important

Survey design technique that directs respondents to different questions based on their previous answers

Data Analysis Tools

4.1 (47)

19.15% of 47 reviewers that rated this feature as important or highly important

Analyze survey results via statistical testing or crosstabs directly within the software

Customizable Templates

4.2 (46)

21.74% of 46 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Survio 63 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allow reviewers to provide anonymous feedback to encourage honest conversations

Application programming interface that allows for integration with other systems/databases

Capability of a software or system to make decisions and perform actions based on specified conditions

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Analyze survey results via statistical testing or crosstabs directly within the software

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Present live poll results to audience

Distribute a survey via mobile devices

Collect information from multiple sources

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and support multiple languages

Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Identify, track, and respond to negative feedback

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Practice of collecting data and responses for market research/surveys without an internet connection

Survey or poll in which participants communicate responses via the internet, typically by completing a questionnaire on a web page

Market research conducted via paper

Allow users to collaborate and ask questions regarding folders and/or documents within the system

Survey design technique that directs respondents to different questions based on their previous answers

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Integration of respondents' answers from previous survey questions into subsequent questions or text

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Limit the number of participants with certain characteristics you want to complete the survey

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Survey popup over a webpage to specific users based on their behavior

Skip over or route respondents to different questions based on their previous answers

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Apply statistical/mathematical models to sets of data

Allow media to be embedded in the question or answer options

Create and manage surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Modifying a website's URL to enhance readability, branding, or campaign alignment

Interact with data visualization elements, such as charts and graphs, to drill down into data

Visual representations of words that give greater prominence to words that appear more frequently

Get Advice

We can help you find the software with the features you need.

Features

4.4 (570)

4.4

Based on 570 reviews

## Pricing

Value for money

3.9 (474)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/150091/Survio/pricing/)

Mini

€15.00

Flat Rate,Per Month

It includes:

-   Reports in PDF
-   Raw data exports in XLSx
-   Survey Logic

Standard

€28.00

Flat Rate,Per Month

It includes:

-   500 responses / month
-   Everyting in Mini plus:
-   100 invitations via campaign manager
-   Own logo in surveys
-   Customizable survey link
-   Respondent redirect
-   Reports in XLSx, DOCx and PPTx
-   Customizable social media post

PRO Business

€70.00

Per User,Per Month

It includes:

-   Up to 5 seats
-   2000 responses / seat / month
-   4000 invitations via campaign manager / seat / month
-   Everything in Standard plus:
-   Instant surveys
-   Custom dashboards
-   Automated reporting
-   Integrations
-   Team management
-   Assisted onboarding
-   Custom GET parameters
-   Custom survey design

Value for money

3.9 (474)

3.9

Based on 474 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (468)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (468)

4.5

Based on 468 reviews

## User reviews

Overall rating

4.5

Based on 571 reviews

Filter by rating

5(356)

4(178)

3(26)

2(2)

1(9)

Mentioned topic

Sorted by most recent

Henrik D H.

CEO

Information Services

### "OK for Surveys, not so good for trustworthyness..."

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 13, 2026

OK, until you don't want to use the service any more. They keep charging my card even though I don't have a paid subscription.

Pros

We used it to send out a yearly form after a company strategy day to get feedback on the day and the strategy iteself.

Cons

I downgraded to the free tier when we did not use the tool any more. Every month for the past 2 months is has automatically upgraded me to a paid subscription again. They tell med this is a feature, not a bug. You need to cancel everything, not downgrade, or they will automatically upgrade you again. There is no info about this on the webpage.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Thomas C.

civil engineer

Plastics

### "better designed surveys"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 3, 2024

A very effective way of collecting information from questions through surveys and having well analyzed and clear data

Pros

Through surveys you can find out the satisfaction of customers and it is very important to know their opinions and through survio it has been easy to carry out these surveys that with the templates that they have already designed it is much easier to create them and easy to distribute, by collecting and analyzing the information you can have a base with the results of the questions to obtain statistics of the opinions

Cons

In my way of thinking and having used survio it has never managed to make me angry or upset with any process, I like everything

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Stephanie Mears H.

General Counselor

Mental Health Care

### "You will not regret it"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2024

Pros

The program is user friendly. It is easy to design your polling and surveys.

Cons

It was fine for all to use it. Limited explanations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FM

Femi M.

Business Manager

Hospital & Health Care

### "The Template Designs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 13, 2024

I would really recommend it to my colleagues to help boast their clients confidence.

Pros

The variety of Survey Template is really mind blowing i can apply it to any survey recommendation from my team. and very easy to use to new, my patients have no problem understanding the Survey details

Cons

Well i have not experienced any backlogs yet. it has been quite eventful to use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BH

Balazs H.

Designer

Design

### "Excellent survey app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 10, 2024

Pros

I used this app more than 2 years to complete surveys. It's easy to use.

Cons

I've never experienced any negatives about Survio

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NM

Nastja M.

Student

Hospitality

### "Everything good"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 2, 2024

However, the pros outweigh the cons. It is great to use for my survey for my thesis.

Pros

It is very easy to use and understand as well as to customize the questions.

Cons

The layout is not fully customizable. Hard to foresee mobile version of the survey, e.g. it is hard to comprise that all words are not separated weirdly either on the computer or the mobile phone, one is always not correct.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TV

Tanja V.

Student

Education Management

### "Experience with Survio"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 27, 2024

I'm very content with my experience with Survio.

Pros

The ease of use by creating a new survey and the appealing design.

Cons

I did by now not find something unappealing about Survio.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Because of the possibility of a monthly use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

Jaqueline W.

Student

Marketing and Advertising

### "Survio is easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 25, 2024

Pros

It is easy and self-explanatory to create a survey.

Cons

I don't like that the data export ist not for free.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TF

Tabea F.

Personalwesen

Architecture & Planning

### "Good tool for creating surveys"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 25, 2024

Pros

Very simple and intuitive operation, very simple design of questions and answers

Cons

Price categories were not initially obvious

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KR

Klara R.

Office manager

Online Media

### "totally satisfied"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 22, 2024

Pros

I am completely satisfied with how easy it is to create questionnaires

Cons

I don't have any negatives. All work with this site is without problems

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/150091/Survio/reviews/)

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