# Survio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Survio the right Survey solution for you? Explore 570 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150091/Survio/reviews

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Survio

4.5 (570)

[View alternatives](https://www.capterra.com/p/150091/Survio/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Survio

Ease of use

4.7

Customer Service

4.5

## Pros and Cons in Reviews

LK

Liana K

StudentEducation Management, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Survio offers a wide array of question types and templates, which I found invaluable in tailoring my questionnaires to fit specific needs. Whether I needed simple multiple-choice questions or more complex matrix questions, Survio had me covered.“

March 11, 2024

AP

Anna P

StudentHigher Education, 51 - 200 employeesUsed the software for: I used a free trial.

“The last thing I needed for completing the questionnaire was to be able to filter the results by an answer, but I needed to upgrade on a paid program.“

January 24, 2024

FM

Femi M

Business ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years.

“The variety of Survey Template is really mind blowing i can apply it to any survey recommendation from my team. and very easy to use to new, my patients have no problem understanding the Survey details“

June 13, 2024

AM

Alice M

StudentGraphic Design, Self-employedUsed the software for: Less than 6 months.

“One drawback worth noting is the limited export options in the free version.“

November 20, 2023

AB

Aniek B

StudentHospitality, Self-employedUsed the software for: I used a free trial.

“I loved the customization options available, allowing me to personalize my surveys with different themes and question types.“

June 21, 2023

Jv

Jasmijn v

marketingMarketing and Advertising, Self-employedUsed the software for: Less than 6 months.

“you can't use all the features- you can't integrate your corpareta style“

June 13, 2023

BP

Beata P

Project ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“It was a bit surprising that you have to upgrade from the free version even for the most basic data export, but you can do it temporarily, and if you consider that, the price for a few months is quite reasonable for this quality and is worth it.“

February 5, 2024

CS

Chitrang S

Software EngineerTelecommunications, 11 - 50 employeesUsed the software for: Less than 6 months.

“Sometimes it takes time to load the form page Also, the display of questions in a survey is sometimes misaligned.“

November 30, 2022

## Showing most helpful reviews

Showing 1-25 of 570 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Thomas C.  
civil engineer  
Plastics  
Used the software for: 1-2 years

### "better designed surveys"

July 3, 2024

5.0

A very effective way of collecting information from questions through surveys and having well analyzed and clear data

Pros

Through surveys you can find out the satisfaction of customers and it is very important to know their opinions and through survio it has been easy to carry out these surveys that with the templates that they have already designed it is much easier to create them and easy to distribute, by collecting and analyzing the information you can have a base with the results of the questions to obtain statistics of the opinions

Cons

In my way of thinking and having used survio it has never managed to make me angry or upset with any process, I like everything

Review Source

DNC

Deniz Nur C.  
IT Specialist  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Survio's probably the easiest to use survey maker out there"

October 21, 2023

5.0

We really benefitted from having Survio to manage our HR surveys. It's very cost effective and easy to use and set up. It saved us from having to pay more for a bigger survey tool that we wouldn't have even used that much

Pros

I love the drag and drop builder. It works very smoothly and looks very easy on the eye. I think it makes it much easier to use, especially for non-technical personnel. I also like all the native integrations they have available. It was a good surprise to not have to use API to connect it to our other tools

Cons

The embedded surveys are far from 100% stable. We've seen instances where the survey would take forever to load or the buttons wouldn't load at all

Alternatives considered

[Survicate](https://www.capterra.com/p/132914/Survicate/)[Typeform](https://www.capterra.com/p/137289/Typeform/)

Reason for choosing Survio

Pricing and performance were particularly important for us, and all the options looked like they had decent performance, but most of them were unnecessarily pricey for the scale we wanted

Review Source

VR

Verified Reviewer  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Survio is the absolute best."

February 16, 2023

3.0

My experience is absolutely great.

Pros

I like that I can use this software to improve and better myself.

Cons

Everything is great thus far. No problems whatsoever.

Review Source

VR

Verified Reviewer  
Education Managment  
Education Management  
Used the software for: 2+ years

### "Survio review"

December 18, 2020

4.0

My experience with Survio is very good. I usually manage to figure out what I want when proposing surveys

Pros

it's easy to use based on user experience easy to carry out new surveys easy to choose the type of question to ask

Cons

It just allows only 1 filter. sometimes it is unstable, versions are not saved or changes that are made are lost at other times try to design more complex functions, such as selecting variables and of those selected variables perform a preference ranking

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Survio

At the beginning for being a free option Once I got used to it, I became loyal. I had the option to do the surveys in google form, but nevertheless I stayed in Survio

Review Source

Response from Survio

January 21, 2021

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

MI

Maximilian I.  
Working student  
Automotive  
Used the software for: Less than 6 months

### "Survio Review"

December 12, 2023

5.0

Pros

By far the survey device with the best haptics - for the paticipants as for the executor

Cons

Unfortunally it‘s not free but somehow they have to get some money for the best survey device!

Switched from

[SOCi](https://www.capterra.com/p/173850/SOCi/)

I SWITCHED FROM SOSCISURVEY BUT ITS NOT AN OPTION. Because the haptics from soscisurvey were bad & i looked for the best haptics

Review Source

RK

Raphael K.  
Marketeer  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Best product for using surveys "

November 12, 2021

5.0

Pros

The best thing about working with Survio is the way their form builder works, it is very easy to use and also very easy to implement it on your site.

Cons

The part i Liked the least of the Survio product, is that they don't have a chat function on their site. I think that is something they can improve regarding the customer service

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

The price of surveymonkey was much higher, had less options

Review Source

Response from Survio

January 17, 2022

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

VR

Verified Reviewer  
scientific researcher  
Hospital & Health Care  
Used the software for: I used a free trial

### "Easy and intuitive tool to conduct an online survey"

April 21, 2020

5.0

Pros

It is easier and more intuitiva than oher similar product. I have been impressed because in few steps I have been able to customize my questionnare.

Cons

Nothing of important until now. I would like to change the size of the font.

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Survio

I found it more intuitive and more more advantageous in the quality / price ratio.

Review Source

Response from Survio

May 4, 2020

Thank you for your review, we are glad to hear that you had a good experience with us!. We hope you continue using Survio for your projects and We will take your comments into consideration to keep improving our Service.

Nela K.  
student  
Higher Education  
Used the software for: I used a free trial

### "I recommend choosing Survio as your questionnaire"

June 29, 2021

5.0

For my master thesis I was considering many questionnaire platforms, but Survio won the competition.

Pros

It's easy to use, it has simple design and compared to other such platforms it's cheaper. They also offer student discounts.

Cons

I missed question logic in the free version.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Typeform](https://www.capterra.com/p/137289/Typeform/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Survio

Price, design, country of origin - I wanted to support a company from my region (Czech Republic)

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

I wanted my questionnaire to have better design than Google forms.

Review Source

Response from Survio

July 13, 2021

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

FM

Femi M.  
Business Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "The Template Designs"

June 13, 2024

5.0

I would really recommend it to my colleagues to help boast their clients confidence.

Pros

The variety of Survey Template is really mind blowing i can apply it to any survey recommendation from my team. and very easy to use to new, my patients have no problem understanding the Survey details

Cons

Well i have not experienced any backlogs yet. it has been quite eventful to use

Review Source

LK

Liana K.  
Student  
Education Management  
Used the software for: 6-12 months

### "High performance tool for analysing"

March 11, 2024

5.0

Pros

First and foremost, Survio's intuitive design and user interface immediately caught my attention. The platform is incredibly user-friendly, making it easy for both beginners and seasoned survey designers to create, distribute, and analyze surveys without any technical hiccups. The drag-and-drop feature for adding questions and customizing the layout ensures that I can focus more on the content rather than struggling with the design aspects. Versatility and Customization: Survio offers a wide array of question types and templates, which I found invaluable in tailoring my questionnaires to fit specific needs. Whether I needed simple multiple-choice questions or more complex matrix questions, Survio had me covered. The customization options allowed me to brand my surveys, making them more professional and aligned with the visual identity of my projects or organization.

Cons

While Survio offers a range of plans to suit different needs and budgets, the cost can escalate quickly for users requiring access to more advanced features or a higher number of responses. For small businesses or individuals with limited budgets, this could pose a challenge in accessing the full potential of the platform.

Review Source

SMH

Stephanie Mears H.  
General Counselor  
Mental Health Care  
Used the software for: 1-2 years

### "You will not regret it"

June 14, 2024

4.0

Pros

The program is user friendly. It is easy to design your polling and surveys.

Cons

It was fine for all to use it. Limited explanations.

Review Source

PS

Pia S.  
Human Resources Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Create Questionnaires Easily And Manipulate Data To Get Desired Graphs"

February 19, 2023

4.0

In fewer than ten minutes, we can design surveys. Questionnaires are relatively simple to make. We can create the graphs we desire by manipulating the survey data in a variety of ways.

Pros

It is an excellent tool for gathering responses to questions. Chart designs are attractive. The free version handles all fundamental tasks. They have a number of articles about writing questionnaires, using different kinds of questions, etc. If there are any issues, the support is quite helpful.

Cons

Not a single complaint. It functions exactly as I expected it to. It is just so simple, and the results are apparent immediately away.

Review Source

BP

Beata P.  
Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Really good service"

February 5, 2024

5.0

I'm using Survio for my Masters degree thesis. I like it so far; it supports several different question types, is easy to use, and looks way more professional than using G's product. It was a bit surprising that you have to upgrade from the free version even for the most basic data export, but you can do it temporarily, and if you consider that, the price for a few months is quite reasonable for this quality and is worth it.

Pros

The ease of use and the overall view of the survey from the participants' points of view.

Cons

I couldn't find normal Likert-scale type questions. There is only either the semantic differential scale or the rating where you have to divide points, no simple rating scale, but star rating can do the job after all. It also would be a nice feature to have subquestions so you could group the similar questions (like several star-ratings) under one main question to improve the experience of the survey participants.

Review Source

NN

Natali N.  
Student  
Research  
Used the software for: 1-2 years

### "A great, professional and easy to use helper!"

July 1, 2023

5.0

Survio is very easy to use, especially if you are a student, who uses surveys in their studies. I can easily create longer surveys just the way I like, because Survio offers multiple types of questions and other possibilities such as marking questions as compulsory or optional. Another benefit is that you can separate survey into sections, regarding the topic of questions. I also appreciate ability to put text in the beginning and at the end of survey. When it comes to dealing with responses, you can see nice and interactive overview of results of collected answers. I wish all the pro features were not charged. But I am still quite surprised with the great deal you get for free! I got used to working with Survio very quickly and would not change it to a different survey-maker.

Pros

easy to use, great options in charge-free version, multiple types of questions, compulsory or optional questions, sections of survey, text in the beginning and at the end of survey, interactive overview of results

Cons

overall nothing comes to mind, I just wish some of the professional features were for free

Review Source

SC

Sofia C.  
Student  
Business Supplies and Equipment  
Used the software for: I used a free trial

### "Excellent experience"

April 19, 2023

5.0

Pros

I used this website for a University project, and I found it really easy to use (for the templates and the other features) . Export of data is easy, and each response can be seen in multiple ways (different graphics or percentages). I would recommend it.

Cons

I would have preferred more available answers with the free trial, because I reached 120 people but I am able to see just the first 100 answers. Except this, it is excellent and exactly what I was looking for.

Review Source

sW

stacey W.  
sales manager  
Printing  
Used the software for: I used a free trial

### "Easy to use"

June 4, 2021

5.0

Easy to use, customer service was excellent and came back to me promptly with any questions i had. Would definately recommend to friends and colleagues!

Pros

It was extremely easy to use. Navigation tools were fantastic, and the layout of the statistical analysis was excellent!

Cons

The fact it isn't clear about the additional costs when wanting extra information. By the time i had submitted and sent my review i realised you had to pay for statistical analysis. This shouldn't be advertised as "free" because it isn't. Probably 90% of people do questionnaires for a statistical analysis.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Easier to use.

Review Source

Response from Survio

June 23, 2021

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

MP

Maria P.  
kustosz  
Libraries  
Used the software for: 6-12 months

### "Survio"

November 7, 2019

5.0

Pros

The Library of Cracow University of Technology has been using Survio (Elite version) for one year. Based on the experience gained during several user satisfaction surveys, we conclude that Survio is easy and intuitive to be used. An institution carrying out the surveys has at its disposal a large selection of survey templates and types of questions. The surveys look very professional. Analysis of results is available in various formats, which allows for further work on them in other programs designed for data analysis. Technical support and customer service is carried out professionally, efficiently and on time. We are pleased to announce that Survio has met our expectations and we recommend it as an effective tool for carrying smart surveys.

Cons

One of the drawbacks of Survio is that it is not possible to edit the size of columns in question types and it is not possible to change the font size.

Review Source

Response from Survio

January 21, 2020

Dear Maria, Thank you very much for your evaluation. We are glad you were satisfied with Survio, and it meets your needs. We are preparing a new version of Survio with improved features, faster, and more sexy, so stay tuned! :-) Good luck with your surveys! Your Survio Team

VR

Verified Reviewer  
Social Media Marketer  
Marketing and Advertising  
Used the software for: 2+ years

### "Best platform for doing surveys!"

March 24, 2020

5.0

I am very satisfied with this platform and I am always coming back. I appreacite the software development as well.

Pros

Easy to use, variety of different languages, many features

Cons

Limit of samples in the free account, would appreciate more.

Review Source

Response from Survio

May 4, 2020

Thank you for your review, we are glad to hear that you had a good experience with us!. We hope you continue using Survio for your projects and We will take your comments into consideration to keep improving our Service.

VR

Verified Reviewer  
Coordinator of Clinical Studies  
Research  
Used the software for: 1-2 years

### "Survio - easy tool for surveys"

June 18, 2023

5.0

Very intuitive tool for surveys.

Pros

Survio is very easy to use tool for making surveys, offering templates to save the time. I like the graphic representation of the survey results which looks very proffesional and there are also tools like Wordcloud, which is very good for example for presentation of the data.

Cons

I am very satisfied with Survio but the free version is very limited (only 100 answers per month) and the Premium version is quite expensive.

Review Source

Juan Manuel V.  
Psicologo  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Easy and intuitive use"

June 9, 2021

5.0

Pros

The ease of use and that the results can be exported in PDF

Cons

The functions of the personal plan are very few in the area of design of forms and surveys

Review Source

Response from Survio

June 23, 2021

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

JK

Jane K.  
Head of Laboratory  
Higher Education  
Used the software for: 2+ years

### "Good app"

November 11, 2020

5.0

Marketing research Using in education of students Collected feedback

Pros

I like most interface and simple reporting

Cons

I like least Price in rubbles and there are not som options

Review Source

Response from Survio

January 21, 2021

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

AJT

Albert Jan T.  
BA  
Religious Institutions  
Used the software for:

### "Very convenient and easy to use"

November 21, 2017

4.0

Do a good research for my study in a very easy way. Survio helps with conducting a survey and offers useful tools for analyzing the results.

Pros

A very useful website to quickly put together a nice survey. Through a simple link or even a QR code you can invite respondents to participate. After respondents have submitted their answers, Survio has very nice and useful tools to analyze the results. You can easily apply your own filters to generate even more specific results.

Cons

It is only a pity that the possibilities (eg to export results) in the free version are rather limited. The premium services are not cheap and can only be purchased annually.

Review Source

Response from Survio

November 24, 2017

Hi Albert, we really appreciate your review. It is long and nicely written. As we try to explain value of Survio - our competitors do not have reports and exports we have, or they are more expensive. We are working on new updates to bring you higher value. By the end of the year there is going to be a big update you will love. I am sure! Have a nice day Ondrej (Survio team)

TK

Tomáš K.  
Mr.  
Higher Education  
Used the software for: 1-2 years

### "Survio "

August 29, 2021

5.0

Pros

I like the design of SW, very user-friendly

Cons

I dislike the high cost of this SW no mere "dislike"

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Review Source

Response from Survio

October 8, 2021

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

Simona P.  
thesis  
Marketing and Advertising  
Used the software for: I used a free trial

### "Highly recommended"

July 22, 2020

5.0

I am using Survio to do the research part for my thesis and so far I find it very helpful. I really appreciate I don´t have to manuallz deal with the ŕesults, but Survio gets them for me all in one document. It saves so much time!

Pros

I love how it is very intuitive to use and set everything up. I like the design and all the options even the free version of Survio has for you to use.

Cons

The slightly higher price of the premium features.

Review Source

Response from Survio

August 6, 2020

Thank you for your review Simona, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

LL

Lea L.  
Student  
Accounting  
Used the software for: Less than 6 months

### "Survio is a great platform for designing and conducting interviews. "

June 20, 2022

4.0

Top 👍🏼

Pros

I was amazed at how quick and easy it was to create the questionnaire. Through various settings, such as setting a deadline, the implementation could be planned very well. The survey can be shared quickly and easily as a link, QR code and other options. The visibility of the results was timely and clear. The survey tool is highly recommended!

Cons

There could be more information about the Abonnement

Review Source

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