--- title: "Survio Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Survio the right Survey solution for you? Explore 571 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/150091/Survio/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Survio 4.5 (571) [View alternatives](https://www.capterra.com/p/150091/Survio/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Survio Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews LK Liana K StudentEducation Management, 501 - 1,000 employeesUsed the software for: 6-12 months. “Survio offers a wide array of question types and templates, which I found invaluable in tailoring my questionnaires to fit specific needs. Whether I needed simple multiple-choice questions or more complex matrix questions, Survio had me covered.“ March 11, 2024 Henrik D H CEOInformation Services, 11 - 50 employeesUsed the software for: More than 2 years. “They keep charging my card even though I don't have a paid subscription.“ May 13, 2026 BP Beata P Project ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “It was a bit surprising that you have to upgrade from the free version even for the most basic data export, but you can do it temporarily, and if you consider that, the price for a few months is quite reasonable for this quality and is worth it.“ February 5, 2024 Henrik D H CEOInformation Services, 11 - 50 employeesUsed the software for: More than 2 years. “OK, until you don't want to use the service any more.“ May 13, 2026 FM Femi M Business ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “The variety of Survey Template is really mind blowing i can apply it to any survey recommendation from my team. and very easy to use to new, my patients have no problem understanding the Survey details“ June 13, 2024 AP Anna P StudentHigher Education, 51 - 200 employeesUsed the software for: I used a free trial. “The last thing I needed for completing the questionnaire was to be able to filter the results by an answer, but I needed to upgrade on a paid program.“ January 24, 2024 MI Maximilian I Working studentAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “By far the survey device with the best haptics - for the paticipants as for the executor“ December 12, 2023 AM Alice M StudentGraphic Design, Self-employedUsed the software for: Less than 6 months. “One drawback worth noting is the limited export options in the free version.“ November 20, 2023 ## Showing most helpful reviews Showing 1-25 of 571 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Henrik H. CEO Used the software for: 3-5 years ### "OK for Surveys, not so good for trustworthyness..." May 19, 2026 1.0 OK, until you don't want to use the service any more. They keep charging my card even though I don't have a paid subscription. Pros We used it to send out a yearly form after a company strategy day to get feedback on the day and the strategy iteself. Cons I downgraded to the free tier when we did not use the tool any more. Every month for the past 2 months is has automatically upgraded me to a paid subscription again. They tell med this is a feature, not a bug. You need to cancel everything, not downgrade, or they will automatically upgrade you again. There is no info about this on the webpage. Review Source Nela K. student Used the software for: I used a free trial ### "I recommend choosing Survio as your questionnaire" June 30, 2021 5.0 For my master thesis I was considering many questionnaire platforms, but Survio won the competition. Pros It's easy to use, it has simple design and compared to other such platforms it's cheaper. They also offer student discounts. Cons I missed question logic in the free version. Review Source Deniz Nur C. IT Specialist Used the software for: 1-3 years ### "Survio's probably the easiest to use survey maker out there" October 26, 2023 5.0 We really benefitted from having Survio to manage our HR surveys. It's very cost effective and easy to use and set up. It saved us from having to pay more for a bigger survey tool that we wouldn't have even used that much Pros I love the drag and drop builder. It works very smoothly and looks very easy on the eye. I think it makes it much easier to use, especially for non-technical personnel. I also like all the native integrations they have available. It was a good surprise to not have to use API to connect it to our other tools Cons The embedded surveys are far from 100% stable. We've seen instances where the survey would take forever to load or the buttons wouldn't load at all Review Source Verified Reviewer Education Managment Used the software for: 3-5 years ### "Survio review" December 24, 2020 4.0 My experience with Survio is very good. I usually manage to figure out what I want when proposing surveys Pros it's easy to use based on user experience easy to carry out new surveys easy to choose the type of question to ask Cons It just allows only 1 filter. sometimes it is unstable, versions are not saved or changes that are made are lost at other times try to design more complex functions, such as selecting variables and of those selected variables perform a preference ranking Review Source R Reviewer Working student Used the software for: Less than 1 year ### "Survio Review" December 13, 2023 5.0 Pros By far the survey device with the best haptics - for the paticipants as for the executor Cons Unfortunally it‘s not free but somehow they have to get some money for the best survey device! Review Source RK Raphael K. Marketeer Used the software for: I used a free trial ### "Best product for using surveys " November 17, 2021 5.0 Pros The best thing about working with Survio is the way their form builder works, it is very easy to use and also very easy to implement it on your site. Cons The part i Liked the least of the Survio product, is that they don't have a chat function on their site. I think that is something they can improve regarding the customer service Review Source R Reviewer Licenciatura Used the software for: I used a free trial ### "Good experience" November 17, 2021 5.0 At the moment very good experience, it has allowed me to advance in the design of some surveys and now I need to make use of other complements, therefore the interest of the hiring and the discount. Pros For the interface, variety of options for questions and answers and the discount for students. In addition, you have the option to carry out the monthly or annual hiring. Cons Sometimes it takes time to load the page. The home page is missing the option for text to be in justified alignment. Review Source Verified Reviewer scientific researcher Used the software for: I used a free trial ### "Easy and intuitive tool to conduct an online survey" April 23, 2020 5.0 Pros It is easier and more intuitiva than oher similar product. I have been impressed because in few steps I have been able to customize my questionnare. Cons Nothing of important until now. I would like to change the size of the font. Review Source Stefanie C. Archivist Used the software for: I used a free trial ### "Simple, Easy, Quick" August 24, 2020 4.0 Pros Survey creation is straightforward and simple. Easy to navigate as a survey creator as well as a survey respondent. Quick to make unique surveys tailored for your and your company's purpose. Cons Wish you could label the pages when creating a survey, it would save a lot of time. Would also like to be able to change question type (i. e. single choice to multiple choice) without having to create a new question from scratch. Review Source Filip K. IT Coordinator Used the software for: I used a free trial ### "Interesting tool for School and Universities" December 11, 2020 5.0 We were looking for a tool where students can quickly write an anonymous opinion about his lecturer. The first impression with the trial version convinced us to decide to buy a premium edition. Pros Easy to use Nice appearance Available in Polish language Convenient to fill evaluation on a smartphone Cons Test version does not allow for this test all functions e.g. export to excel file Review Source R Reviewer sales Used the software for: Less than 1 year ### "great for educational study" September 22, 2022 4.0 easy and affordable very useful for studies Pros not complicated at all its easy to use and a friendly interface Cons paying extra to use other functionalities was disappointing Review Source Pia S. Human Resources Manager Used the software for: 3-5 years ### "Create Questionnaires Easily And Manipulate Data To Get Desired Graphs" February 20, 2023 4.0 In fewer than ten minutes, we can design surveys. Questionnaires are relatively simple to make. We can create the graphs we desire by manipulating the survey data in a variety of ways. Pros It is an excellent tool for gathering responses to questions. Chart designs are attractive. The free version handles all fundamental tasks. They have a number of articles about writing questionnaires, using different kinds of questions, etc. If there are any issues, the support is quite helpful. Cons Not a single complaint. It functions exactly as I expected it to. It is just so simple, and the results are apparent immediately away. Review Source R Reviewer Project Manager Used the software for: Less than 1 year ### "Really good service" February 7, 2024 5.0 I'm using Survio for my Masters degree thesis. I like it so far; it supports several different question types, is easy to use, and looks way more professional than using G's product. It was a bit surprising that you have to upgrade from the free version even for the most basic data export, but you can do it temporarily, and if you consider that, the price for a few months is quite reasonable for this quality and is worth it. Pros The ease of use and the overall view of the survey from the participants' points of view. Cons I couldn't find normal Likert-scale type questions. There is only either the semantic differential scale or the rating where you have to divide points, no simple rating scale, but star rating can do the job after all. It also would be a nice feature to have subquestions so you could group the similar questions (like several star-ratings) under one main question to improve the experience of the survey participants. Review Source R Reviewer Student Used the software for: 1-3 years ### "A great, professional and easy to use helper!" July 4, 2023 5.0 Survio is very easy to use, especially if you are a student, who uses surveys in their studies. I can easily create longer surveys just the way I like, because Survio offers multiple types of questions and other possibilities such as marking questions as compulsory or optional. Another benefit is that you can separate survey into sections, regarding the topic of questions. I also appreciate ability to put text in the beginning and at the end of survey. When it comes to dealing with responses, you can see nice and interactive overview of results of collected answers. I wish all the pro features were not charged. But I am still quite surprised with the great deal you get for free! I got used to working with Survio very quickly and would not change it to a different survey-maker. Pros easy to use, great options in charge-free version, multiple types of questions, compulsory or optional questions, sections of survey, text in the beginning and at the end of survey, interactive overview of results Cons overall nothing comes to mind, I just wish some of the professional features were for free Review Source Sofia C. Student Used the software for: I used a free trial ### "Excellent experience" April 25, 2023 5.0 Pros I used this website for a University project, and I found it really easy to use (for the templates and the other features) . Export of data is easy, and each response can be seen in multiple ways (different graphics or percentages). I would recommend it. Cons I would have preferred more available answers with the free trial, because I reached 120 people but I am able to see just the first 100 answers. Except this, it is excellent and exactly what I was looking for. Review Source R Reviewer sales manager Used the software for: I used a free trial ### "Easy to use" June 8, 2021 5.0 Easy to use, customer service was excellent and came back to me promptly with any questions i had. Would definately recommend to friends and colleagues! Pros It was extremely easy to use. Navigation tools were fantastic, and the layout of the statistical analysis was excellent! Cons The fact it isn't clear about the additional costs when wanting extra information. By the time i had submitted and sent my review i realised you had to pay for statistical analysis. This shouldn't be advertised as "free" because it isn't. Probably 90% of people do questionnaires for a statistical analysis. Review Source R Reviewer kustosz Used the software for: Less than 1 year ### "Survio" November 26, 2019 5.0 Pros The Library of Cracow University of Technology has been using Survio (Elite version) for one year. Based on the experience gained during several user satisfaction surveys, we conclude that Survio is easy and intuitive to be used. An institution carrying out the surveys has at its disposal a large selection of survey templates and types of questions. The surveys look very professional. Analysis of results is available in various formats, which allows for further work on them in other programs designed for data analysis. Technical support and customer service is carried out professionally, efficiently and on time. We are pleased to announce that Survio has met our expectations and we recommend it as an effective tool for carrying smart surveys. Cons One of the drawbacks of Survio is that it is not possible to edit the size of columns in question types and it is not possible to change the font size. Review Source Verified Reviewer Social Media Marketer Used the software for: 3-5 years ### "Best platform for doing surveys!" March 26, 2020 5.0 I am very satisfied with this platform and I am always coming back. I appreacite the software development as well. Pros Easy to use, variety of different languages, many features Cons Limit of samples in the free account, would appreciate more. Review Source VR Verified Reviewer Coordinator of Clinical Studies Used the software for: 1-3 years ### "Survio - easy tool for surveys" June 19, 2023 5.0 Very intuitive tool for surveys. Pros Survio is very easy to use tool for making surveys, offering templates to save the time. I like the graphic representation of the survey results which looks very proffesional and there are also tools like Wordcloud, which is very good for example for presentation of the data. Cons I am very satisfied with Survio but the free version is very limited (only 100 answers per month) and the Premium version is quite expensive. Review Source KR Karolína R. \- Used the software for: 3-5 years ### "I am happy to recommend this tool" March 27, 2023 5.0 Pros It's a one-size-fits-all tool. Basic functions are completely free, only advanced settings need to be paid for. Cons The advanced setup is quite expensive, but it's worth it. Review Source R Reviewer Phd on Biological Science Used the software for: Less than 1 year ### "I started using Survio to study the problem of conservation of birds that collide with windows." November 20, 2017 4.0 This software will allow me to obtain information on how important is the problem of birds that collide with windows for bird conservation in Argentina. The survey will be disseminated at universities across the country for the purpose of obtaining valuable information. The data will be analysed and subsequently published in a scientific journal. The survey will have a national scope and I will be able to collect data that would otherwise be very difficult. Pros Survio allows me to obtain data for my research studies. What I like best is the ease of creating a survey and the amount of choice of question types it offers. Before I decided to use Survio I searched many other sites but Survio seemed to me the most suitable for my interests. The free option offers more services than other survey pages. Another very valuable thing is the possibility of discarding some answers that I will not include in the final results. It's really a very easy tool to use! Cons I would like the free option to allow you to place a logo (in this case the university) and download the data in XLS format. Review Source Verified Reviewer Student Used the software for: I used a free trial ### "Overall a very nice website " June 10, 2021 4.0 It is very nice, however not so cheap for students. Pros Easy to use and the layout is very simple but well organized. Cons Easy questionary to make. I like that I can share everything very fast. Review Source R Reviewer Faschiondesign Used the software for: Less than 1 year ### "A very simple survey platform" June 19, 2023 5.0 Pros That it is easy to understand and the structure of the program is built in a well-structured system. Cons I think something like this should generally be free for students when it comes to questions that are for the university. And it should be easier to activate via a link. Cumbersome to ask for a discount first via email is more of a deterrent. Review Source LL Lea L. Student Used the software for: Less than 1 year ### "Survio is a great platform for designing and conducting interviews. " June 21, 2022 4.0 Top 👍🏼 Pros I was amazed at how quick and easy it was to create the questionnaire. Through various settings, such as setting a deadline, the implementation could be planned very well. The survey can be shared quickly and easily as a link, QR code and other options. The visibility of the results was timely and clear. The survey tool is highly recommended! Cons There could be more information about the Abonnement Review Source Kamila R. Teacher Used the software for: I used a free trial ### "Review of Survio questionnaires" April 3, 2023 5.0 It is a great helper in creating and evaluating questionnaires. Pros When I was creating the questionnaire, I chose Survio because I received recommendations from mycolleagues. I was impressed not only by the wide range of different types of questions and thepossibility of an unlimited number of them, but I also like the graphical processing of the results,which is clear. It is more pleasant for respondents to fill out the questionnaire online than to processit in written form. A big advantage is the immediate evaluation of the results, which saves the creatorof the questionnaire a lot of time. I can create questionnaires for any situation or area that I want toinvestigate, and as a prevention methodologist at elementary school, I see a big plus in this. Cons Survio is a good product. This product allows 100 responses from respondents for free. I would increase the number of free answers. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.