JAKWEB

Live Chat Business


4 / 5
3 reviews

Who Uses This Software?

We are on the market for many Years and one of the first to provide professional Live Chat solutions hosted in your own environment without any special configurations.


Average Ratings

3 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/one-time
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online

Vendor Details

  • JAKWEB
  • www.jakweb.ch
  • Founded 2009
  • Switzerland

About Live Chat Business

Beautiful, simple live chat software for business - get closer to your website visitors.


Live Chat Business Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Live Chat Business Reviews Recently Reviewed!


Easy to use, fast and more features than any other Live Support Chat I tried.

Jun 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Runs on my server and therefore no monthly fees. The iOS app is included in the license price and I have used the support 3 times, the respond time was amazing.

Overall: More customers and sales on our websites.

I don't want to miss this tool anymore

Feb 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I prefer a self hosted solution because I'm in possession of the data. I have tried many but this is the best.

Stressfull

Jun 17, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money

Pros: it looks like you will creat your own chat server an sell people. it also look like you will work goodly with support person.

Cons: Support and seller hegomony over buyer was not good. His script has some bugs when you open ticket and try to focus solution, he stops you by hegomony ,rule mails replies.