Live Chat Business
by JAKWEB
Who Uses This Software?
We are on the market for many Years and one of the first to provide professional Live Chat solutions hosted in your own environment without any special configurations.
Average Ratings
3 Reviews-
Overall
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Ease of Use
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Customer Service
Product Details
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Starting Price$30.00/one-time
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Free VersionYes
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Free DemoYes
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DeploymentCloud, SaaS, Web
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TrainingDocumentation
Live Online
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SupportOnline
Vendor Details
- JAKWEB
- www.jakweb.ch
- Founded 2009
- Switzerland
About Live Chat Business
Beautiful, simple live chat software for business - get closer to your website visitors.
Live Chat Business Features
- Canned Responses
- Geo Targeting
- Offline Form
- Proactive Chat
- Screen Sharing
- Third Party Integration
- Transfers/Routing
- Website Visitor Tracking
Easy to use, fast and more features than any other Live Support Chat I tried.
Jun 29, 2017
Peter G.
Webmaster
Photography, 1-10 employees
Used the software for: 6-12 months
Source: Capterra
Ease of Use
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
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I don't want to miss this tool anymore
Feb 25, 2017
Robert K.
CEO
Entertainment, 1-10 employees
Used the software for: 6-12 months
Source: Capterra
Ease of Use
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not
Likely Extremely
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Comments: I prefer a self hosted solution because I'm in possession of the data. I have tried many but this is the best.
Stressfull
Jun 17, 2018
Verified Reviewer
Used the software for: Less than 6 months
Reviewer Source
Source: Capterra
Ease of Use
Features & Functionality
Customer Support
Value for Money
Pros: it looks like you will creat your own chat server an sell people. it also look like you will work goodly with support person.
Cons: Support and seller hegomony over buyer was not good. His script has some bugs when you open ticket and try to focus solution, he stops you by hegomony ,rule mails replies.
Pros: Runs on my server and therefore no monthly fees. The iOS app is included in the license price and I have used the support 3 times, the respond time was amazing.
Overall: More customers and sales on our websites.